The 10 Best Home Care Agencies for Seniors in Waukesha County, WI for 2025

"They are a great company and work with the patient and provide great interaction. Punctual and respectful. Great at cleaning and cooking and helping with me having a good attitude. When giving the opportunity they work with my provider to make sure I can get the services I need like bathing. The supervisor are spot on and have called me on different occasions to make sure that I was receiving the proper care. They have been out to my apartment on several occasions to see if there is anything they can do to help. I was without furniture, a bed in particular and they helped me to get household appliances and furniture. Their lines of communication are always open and I try to let them know if anything changes so they can let their employees know in advance. I never knew they existed till this year. If my parents were alive I’d recommend them for her. Thanks Right At Home"

"When my Mom, who has advanced Parkinsons, came home from a stay in the hospital, it was clear that she was going to be too much for my Dad to handle safely at home my himself; she could barely move and eating and getting to the bathroom were difficult and dangerous for just the two of them. My parents are both up there in age, and technology is difficult for them. My sister and I were left with the task of finding 24/7 in-home care very quickly; it was dangerous to have her at the house with just my Dad there because he couldn't move her by himself. I saw the great reviews for Right at Home online and decided to give them a call. Lisa, the owner of the South Eastern branch, worked with me over the telephone to understand our situation. She was very knowledgeable and re-assuring. I called on a Friday, Lisa evaluated my Mom in person (with proper COVID precautions) on Saturday, and they were there Monday morning to help my Dad care for my Mom. I can't tell you, in this very stressful and personal situation, what an immense relief it was to have someone available to help us that quickly. They have been caring for my Mom 24/7 for about a month now. Lisa is always very responsive, and frequently cares for my Mom herself. She has worked with my family to understand our needs and fulfill them. If you find yourself in this unfortunate situation, call Right at Home. They can help."

"They were wonderful caregivers. Very helpful. Signed us up and started service right away when we needed them. Very easy to contact and to deal with. I would recommend Home Instead over any other agency. I trusted my mother's care to the women from Home Instead and was very satisfied with her care."

"We have had in home care for my Mom since August 2020. Consistent, caring and responsive are what comes to mind. Dementia is a horrible disease and the compassionate treatment of my mom has been so helpful to all of our family. "

"The caregivers arrive on time, they do whatever is needed to help my mom in her Assisted Living facility. The agency is extremely receptive to any requests I have made. My 93 year old mother loves the ladies that come to lend a hand or to just be a companion for a couple of hours. I am so grateful for them!!"

"The home care place that we have dealt with in the past is a local one called Home Helpers. They actually are the ones we have chosen to use again. They actually helped my husband when he needed some temporary home care. So that is how we became aware of them. They actually helped him with some in-home nursing for the time he was home. I'm familiar with them because a very dear friend of mine used them also for home nursing visits. We got to kind of know them. I know that Home Helpers are more than just local, but they seem local to us. I would recommend them. They are knowledgeable and very well organized. The nursing care was great. I only needed them for a week because I was going to be gone. I needed them to come in to do the things that I was doing for my husband until I returned. It was basically just wound care that I needed help with. I like the fact that whenever possible, they try to match what the provider gender that you are comfortable with. I definitely do recommend them. I would encourage everybody locally that needs that kind of service to give them a call. They are very easy to work with, and they provide professional care. "

"This company was hired to provide respite care for my elderly father, so my mom could have a break. We have found BrightStar to be Unreliable, poorly trained and no communication between employees, staff and clients. My elderly parents have been working with BrightStar out of Pewaukee for over 2 months. The first 2 weeks they had a wonderful caregiver. Then it was excuses for the next 3 weeks and no one showed. Then they had a barely trained girl show up, late, couldn’t find the address. My mom makes appointments during these scheduled times so someone is at home with my elderly father. While my mom was at her appointment, my dad told the caregiver she could leave…so she did! Leaving my dad alone! The next caregiver that showed up came by Uber. She couldn’t get a ride back, she was on her phone most of the time. Finally my mother had to drive her back to the Pewaukee office. They had a few more no shows. Then one who came, but was allergic to dogs! Yes, my parents have a dog! Today (1/4/22) was ANOTHER no show. Even though my mother called and talked to someone last week AND again yesterday! And on top of that, no one called my mom to let her know until the end of the day! Perhaps it is just this office, but I would tell you to try someone else! This business is unacceptable on many levels! "

"We got Comfort Keepers for Mom. They played cards with her and gave her meals and medications. She was very happy when I came home. She really liked all the people she had. I was able to check online what was happening as well. The people were very kind to her. The price was very good, and it was a good value. They matched my mother with the people just right."

"My mother has used Visiting Angels. They were a very helpful, really good organization. It took a little time for my mom to be settled in, and there were a lot of new faces for awhile, but then, we settled into consistent caregivers who were wonderful. Their work ethic was wonderful, and they’re very dependable. My mother was very comfortable with them. It was hard initially for my sister, who was the primary caregiver, to handle the transition of having a lot of people in her home, but she became very confident in them. The caregivers did personal care and were able to assist in feeding my mother. They also did nice little things, like caring for her nails. "

"I used the services of Touching Hearts. I had no problems with the agency. The caregiver was really good and friendly. "

"Our family was saved by Assisting Hands. We needed 24/7 care immediately after the death of our mother, who was the caretaker of our disabled father. He loved his "angles" that took care of him. "

"The folks at Respect Care Inc of Brookfield know how to get things done! The caregivers go above and beyond for their clients. I definitely recommend Respect Care. "

"FirstLight has made it possible for my father to stay in his home fulfilling his wishes. He is very pleased with his caregiver. Staff is extremely responsive to questions and always available. The peace of mind this brings is immeasurable. "