Touching Hearts - Brookfield New Berlin, WI

Jim "

We can count on them to be here. They are the best we have seen out of 4 agencies.

Diana and Neil K

It made my life easier because I had someone to take care of Diana. I think they did a wonderful job.

Jack S_20

They have gotten people when I need them. I like that they are working on getting someone here on Saturdays. They are trying to get someone to stay with him the whole time.

Ken N_2

The agency sends people that are on time and very willing to work. I would recommend the agency because they are very friendly.

Cheri L_1

The service allows me to continue to work. The agency is very professional and they send wonderful people.

Ken M_10

The services have been helpful because they care for my husband. Caring for my husband is difficult. The care is going very well with Touching Hearts at Home.

Anonymous_1721131628

They have been very positive for her. They check on her quality of life. The agency keeps me informed.

Diane S_44

They provide support with daily functions. They are personal in scheduling and caring for our needs.

Pam S_18

Emma helps me exercise. The staff is very friendly.

Suzanne B_6

They have helped the most by giving me peace of mind knowing that my mom is in good care. The caregivers are extremely compassionate and truly care about my mom. They are able to meet our needs even if they are not planned for. They are very flexible.

Jennifer W_18

The providers they had, my mom has spoken highly of. The folks that have arranged for those providers have been very attentive to my mother's needs, they follow up on a daily basis, and it's like they're a friend. The folks who arranged for the providers are very attentive to my mother's needs and follow up on a regular basis.

Lisa S_41

They have taken away stress from my life! They made setting things up very easy.

Sunja S

It's helpful for both of us. I can get another pair of eyes and ears when I'm not there. Everyone in the agency has been friendly and helpful.

Rosemary F_7

They take total care of my wife because she is not mobile, and that is crucial. The staff communicate well, and the caregivers are capable.

Donna S_38

I like how they come by and learn my routine and make sure they are done the way I like them done. They are very detailed in what they require of their people. They are good with scheduling. They're dependable.

Jean B_31

She is not too communicative. I would recommend them because she is friendly and does what she is supposed to do.

Premu A

It impacts my life in a big way. They have made my experience positive by doing everything I have asked for or required. I like that I have a very good caregiver. I love her and she does perfectly for me.

Lynn T

Well, I mean she helps me with a lot of tasks that I couldn't do without her, is an extremely nice person. Well, I like the caregiver that helps me, and the agency is really responsive.

Donna T_20

They follow up on any questions and ask questions about me and the caregivers periodically. I like the quality care I get from the caregivers and the promptness of the service from when I had to contact the agency.

Christina B_6

I like that we do not have to be so concerned. We do not live close to her. I like that everything has been great with the two caregivers.

Anonymous_1710346481

It's very expensive. That's one thing that could improve. I've been very satisfied with the caregiver.

Michael B_61

Right now, we only have one day of service. It's not up to them. If we had more time with the provider, I think that would help. They have great communication. The initial visit was pretty great.

Renee P_7

I would not be able to hold a job without them. I have never had a bad aide.

Phil Y

They helped the most just by coming and taking care of him. It gave me a break so I could go grocery shopping. The provider was very kind and knew what to do.

Bill L_11

It is helpful to have the daily care for my dad. He is pleasant to have around. The person we have is outstanding.

John F_36

They have helped him the most by trying to keep him interested in things, as he will listen to them and not listen to me. I would recommend them because it has everything that we could ask for.

Tom M_20

The provider helps the most by exhibiting patience and kindness. I like the personal care that they provide to my mother.

Jonathon (

The provider have helped me the most by being able to provide care when I am not able to. I like that this agency works really hard to try to fill the time slots that we need time given. They provide good care.

Candace S_1

The one we liked the most was not available all the days of the week. We had Rochelle and she was good too but not here very much so she did not get the time to build as good of a report. I do not know anyone who I could suggest it to. I liked the one caregiver that was here most often, she is perceptive and could anticipate what she needed and that was really great. I could tell that she cared for other dementia clients and knows what to expect.

David M_48

I can go about my affairs and not have to worry that he's not in a good place. I've recommended to so many people I know.

Steve F_17

My dad doesn't get along well with the caregivers sometimes. I would recommend them because they've been responsive and they communicate well.

Karen A_18

It makes life easier for because I rate them highly. The person that we are working with is organized.

Jenny J_3

They have made the family's life easier. I like their kindness.

John M_94

I like that he gets the help that he needs and knows that they are coming. I like that they came out and interviewed and understood what my parents needed. I like that they found people who fit their needs.

Gene F_2

It has been a positive experience because they cater to him. I would recommend them because they are very kind and caring. My husband does not need a lot of care yet, but he is starting to get used to this. They are very kind and caring.

Jon F_1

They have been able to really help her stay in her home. I like that they have good customer service and caregivers.

Joanne S_17

They took a lot of pressure off of me for caring for my wife. We enjoy their conversation and frankness.

Katie W_2

We are still quite friendly with the caregiver and in touch with her. She brought a lot of confidence and peace to our family. They were very personable and really understood a part of life that I was not familiar with. They provided a lot of guidance and worked hard for the caregiver to be a good fit for our family.

Susan R_30

It helps my mom feel more confident in living on her own. I like the flexibility, kindness, and care that has been given by Touching Hearts at Home. The caregiver has developed a nice relationship with her.

Kathy H_26

It is helpful that I don't have to always be there. I have had some difficult situations with my aunt and they were kind about them.

Michael & Alice K F

The services are helpful because they help Michael so much. He is dying and has pancreatic cancer. They are doing all they can to uplift him every day. It's very painful to be the person to stand back and watch this. Right before we got that news, my sister died. I don't know how I can keep going. Sometimes I want to say, "What are you doing here?" when Mike's had a bad night. People is the last thing you want. I would recommend Touching Hearts at Home because they're very efficient and keep up with you. They find out when something is wrong, and they straighten it out.

Diane H_29

Phillip enjoys actually being with the people, and they will treat him really well. They will show up and do what we ask and expect of them.

Bonnie A_5

They took care of him and did his laundry. They were very good. They were caring and concerned.

Jan F_3

The agency has made our lives easier by providing quality care for my wife and made life considerably easier for me. I like that the agency checks in with me about the quality of the services.

Mary K_40

They were able to get her involved and keep her active. They were very responsive and professional and followed through.

Sally S_8

They saved us the work of having to be there 24/7. They were there for a long period of time to get to know my dad.

Wanda G_4

The agency has been following up. I like the agency because of the communication from them.

Catherine J_3

They were really kind and make my dad laugh. I've recommended them twice, and they're very personal.

Lydia G_2

They have been able to meet all of our needs. I have always had great services.

Andrew S_4

When they are here, it is great, but they aren't always here. They provide exercises, showers, help with hygiene, and some housework. The care being provided is inconsistent since they only show up 3 out of the 5 days we are scheduled, so it's hard to recommend them.

Dan P_5

We didn't have to worry about things, because the communication was good. Everything was smooth. They provided us with someone who is very conscious of our family's needs. She did a really nice job of getting to the point to where she was like family.

Kathy E_16

She benefits from having someone come into the house. She enjoys all the interaction. I like that they have been very receptive to our needs.

Erik K

They tend to my mother daily. They are reliable and they have mature caregivers.

Bob K_13

Louise is taking care of my wife, and she needs it more than I do. I like the care we are getting by the caregiver.

Terri Q

I like that there was good advocacy by the providers. I liked that they had good communication from the administrators.

Steve S_14

We don't have to worry if they're not available, we have peace of mind. They have good communication and good caregivers.

Judy L_26

They took really good care of him. They are very responsive and treat people well with compassion and caring.

Christie R_2

The caregiver is like an angel from heaven and takes very good care of my mother. I feel completely at peace and don't have any stress in the evenings. My conditional caregiver is excellent. Their communication is good and they are capable of billing - they're outstanding.

Judi N

They worked with me and were accommodating to our needs. I don't think we were with them long enough to make a decision on that.

Lisa H_17

I knew my dad was being taking care of when they were there.

Anonymous_6165

I liked that they were personal and willing to work with us.

Lynn K_8

They can not do anything, but that is all on the client not letting them do anything at all. They are great with their communication.

Teresa B_14

It helped me the most in allowing me to go back to my house in another state. I like that they were accessible, reliable, and competent.

Kathy B_33

They provide physical care. I already recommended them. They are wonderful.

John M_78

They have helped the most by giving us a consistent caregiver who does a good job. I like that they are responsible and good at understanding your needs.

Teresa B_13

They provided a 24 hour caregiver for my mom. They were fantastic they were reliable.

Anonymous_5725

They have sent someone who is very good at what she does and is trained in all the ways we need her to be trained. I know the person they have sent me and how they always get back to me if I have a concern.

Laurie N_3

The caregiver helped organize medications and was there for my dad. I liked the caregivers this agency sent. She was experienced and knew what to do.

Cindy T_15

We would've liked the communication improved. We would've liked the aide to listen to our concerns that Sandy had with the aide. I liked that they were reliable and had great communication. The aide was very sweet.

Sandy C_19

They have given me some free time. I like that they are very responsive and caring.

Michelle S_9

She has been a good companion for my mom. My mom looks forward to seeing her everyday. They meet our needs. They listen to my concerns.

Harry S_8

It is a definite help as it frees me up to do things that I need to get done and it provides a variety to the type of care being provided to my wife. I have already mentioned it to someone else. Everything from the organization itself to how they interviewed us initially and down to the care the individual caregiver provide has been very good.

MaryAnn C

They helped most by granting respite. It gave me a break from care giving. They did a good job. They covered us and were communicative.

Julianne S_1

The continuity of having someone in the home has been very helpful. I appreciate that their caregivers are engaging and that they come on time.

Patricia A. B

I look forward to seeing her and we have fun doing work. When you call them they always answer it.

Anonymous_5048

I believe it gives her emotional stability. I like how they have great caregivers that they send out and if we have any problems they help us get it resolved.

Joe K_6

It lets him stay in his current housing. They've helped him maintain his current level of happiness and care. They help him live safely. They are easily accessible. They exceed my expectations.

Kate H_2

They made my mom meals, transferred her to her bed, and helped her bathe. I like that they were extremely on top of things and that they followed through with what they were supposed to.

Diane N_4

I wouldn't be able to spend this amount of time with my mom for the level of care she needs, so they really take the burden off of the family. Right now, we have two caregivers who just love my mom and my mom loves them. Touching Hearts at Home works with us to help us get this combination, which I appreciate.

Richard N_12

They just do what I want them to do. She includes the client in everything she does. I love the caregiver they found for us! She is great!

Marianne G

They have been helpful to me as the person arranging it. They are easy to work with and very caring. It was very helpful to my mom. As she is getting worse, her quality of life has been affected, but it is not their fault it is my mom's problem. They are great. Everything is great with them. They are flexible and the caregivers are wonderful.

Trish O

It helped tremendously. I was able to at least work half a day. The people that came really cared about my mother.

Anonymous_4729

The most helpful part is not having to worry or go over myself every day. The caregiver that we have is excellent. He does everything that we need.

Sandra P_6

The care worker that we have is fabulous. I like the person that we are working with.

Eileen B_4

My mom came home bedridden from rehab, and now she's almost walking. I'm really grateful that we had someone to help her through that transition. I like that they keep in touch and ask how it's going. Their caregivers are kind and conscientious, too.

Julie H_15

They are meeting his need, they help him with things around the house and they keep him company. I like their quick response, they also make sure someone is here most of the time to provide care.

Anonymous_4664

We would like caregivers with a more consistent ability to provide care. There are so many caregivers that it is hard to keep track of them and they vary so greatly in terms of skill level and personality.

Kathie B

They come through with good caregivers. I like that they are very responsive when we need immediate care.

Monique L

I gave her a list of what to do she did that and more. She did things on her own. I like the caregiver, she did more than what was required of her.

Kathleen S_13

Those few hours that they are there are the few hours to live our own lives. We couldn't do it without someone coming in. All of the caregivers have been very nice. Communication with the office also means a lot to me.

Anne K_6

They transport in their vehicle. The caregivers help with anything you need.

Loving Daughter772658

I found somebody from Touching Hearts at Home. They are very good, and I’m very happy with them. The caregivers are very good with my mother. I would recommend them to others. I think they’re very good. I think she’s a very nice match for my mother in terms of her personality. I think they do a good job of matching you up with a caregiver.

Joe-Jim

This is the best of the best as far as care giving. I have been with them about a year now and have yet to complain. My caregiver is fun and also compassionate. I am not happy to have to need the help but am made to feel that I am not a bother so it makes it easy to accept the help that I need. I really needed the help but I guess my pride got in the way. But once I accepted the fact that I needed help it got easier to accept it

Jerry6

I used the services of Touching Hearts. I had no problems with the agency. The caregiver was really good and friendly.