They kept it going. They're always here, and they do a good job.
They're prompt, and she does a good job.
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Reviews of Right at Home Menomonee Falls
Home Care Reviews for Right at Home Menomonee Falls
January 27, 2020
I am a current client of this provider
January 21, 2020
I am a current client of this provider
They come to my house where my mom is living so I am able to go out and get some things done without having to worry if she is being taken care of well.
They could improve on getting the same people more often so she can see the same faces.
January 21, 2020
I am a current client of this provider
We are not able to do the level of care to our house that we used to, so over the years we have hired people to help us.
I think Right at Home chose their staff pretty carefully. They are all compassionate, caring, good listeners, and perform their tasks well. Our person is mainly involved in the care of the house because we are at that point in our lives that we don't need that level of care right now.
January 17, 2020
I am a current client of this provider
It's hard to bring someone new into your family's life. They just need to accept the help.
They have been very timely. They show up when they say they will. They are also very flexible.
January 15, 2020
I am a current client of this provider
I don't have to be the primary caretaker anymore.
They have been extremely helpful to me. When my sister takes my parents at the last minute, they are very accommodating towards that.
January 08, 2020
I am a current client of this provider
The most helpful part is them being here when I need them.
They are prompt, and I like their hearts and care of service.
December 19, 2019
I am a current client of this provider
It's been amazing. She's got the house clean and makes him take showers. It's hugely calming to my heart.
I think they're really good at dealing with older folks who are slightly difficult. They're just very caring. My dad is incredibly cared for, even though he can be grumpy. I can't be there with him, but I feel really grateful to have them there instead.
December 17, 2019
I am a current client of this provider
They help me with my housework. I can't stand very long.
I like that they have the girls come on time and help me if I have any questions.
December 13, 2019
I am a past client of this provider
A lot of times I would write out what needed to be done and I would tell them that this should be done and it wouldn't get done. I think the workers get burned out. It would take a high amount of interest to look around and see that something needs to get done and that we could work together to get it done, but that wouldn't happen.
The owner is great and is very good to work with. She just hasn't been able to get as good of people as we would have liked. One caregiver has been good, but it just seems like she is struggling a little bit with how things are going too. She isn't coming on one of the days. I hope the owner can get more people to work better for her. I really respect her a lot.
December 11, 2019
I am a current client of this provider
They provide good care for my mother.
I like the ease of working with them.
December 05, 2019
I am a current client of this provider
They do all the housework that I don't have to do, like changing the bed.
Some of the cleaners they have sent have not been that good.
November 15, 2019
I am a current client of this provider
Ronald doesn't need a lot. He needs more of someone to watch over him and engage with him.
I think they are reliable, and they fulfill the need.
November 12, 2019
I am a current client of this provider
My mom is resistant to the caregiver. She doesn't understand why she needs them. She hasn't taken full advantage of what they can do. She thinks of them as cleaners. I want her think of them as a personal assistant. They provide less burden on the family members.
It would be nice to see a photo and a bio of the caregiver before they start.
November 12, 2019
I am a current client of this provider
They help her a lot. I don't have the time to do other things but the house. I can't stay with her constantly.
I have no problems really. Everything is good. I can have someone take care of the wife while doing something else, like going grocery shopping.
November 06, 2019
I am a past client of this provider
They kept him motivated throughout the day.
I love the training the women had. I love how receptive they were to doing what needed to be done. It was a pleasant experience.
October 28, 2019
I am a past client of this provider
They could have provided someone that lived in this area.
They need to provide qualified people.
October 15, 2019
I am a current client of this provider
I had an artic arianism and hip surgery. I could hardly do anything.
The girls that come are nice expect for one. If they say they will do something, they will do it.
October 14, 2019
I am a current client of this provider
My best friend died, and they got me to the hospital to talk to her before she died.
I like their flexibility.
October 14, 2019
I am a current client of this provider
They help me the most with laundry and taking out the garbage.
They do what they are supposed to do.
October 07, 2019
I am a current client of this provider
If I didn't have Right at Home, I don't know how I would get along. I can't clean my house on my own anymore.
I really like the people that they send out. They are so good at their job, and they go above and beyond what I ask for. I really appreciate that.
September 12, 2019
I am a current client of this provider
I had back surgery. To have them available to do the things I can't let's me stay at home to be a caretaker for the person here who has Alzheimer's.
I can usually depend on them being here, or they let me know when they won't be here.
September 10, 2019
I am a current client of this provider
I like that she is here to change my bed linens once a week and to give me a shower twice a week.
The girl drops a bundle of wet towels and cloths in the washer instead of spreading them out. They need to better train them on how to put towels in the washer.
September 10, 2019
I am a current client of this provider
It helps so I don't have to do everything. I do what I can, and they do the rest.
She only comes once a month to clean. I have somebody who seems pretty new, and she does it differently than I normally would, which is okay but not ideal.
September 09, 2019
I am a current client of this provider
They are able to do daily things for us, like get him out of bed and give him a shower.
They greet me with a smile when they come, they are kind and tender to my husband, and they are willing to work with my schedule.
August 27, 2019
I am a current client of this provider
They take him outside and take him for walks, which they don't have to.
Any time I call, they take care of any issue right away.
August 27, 2019
I am a current client of this provider
It makes life more convenient.
The aides are pretty good.
August 13, 2019
I am a current client of this provider
It makes a big difference because there are things I can't do that they can do.
Everybody has been super friendly.
August 13, 2019
I am a current client of this provider
She does little things that I don't have time for, like fixing a plaque for her.
I have had no issues. I really like their response times.
August 13, 2019
I am a current client of this provider
It is helping me maintain a better quality of life.
I like that it is reliable.
August 13, 2019
I am a current client of this provider
They care for her physical needs, try to enhance her daily activities, play cards with her, and those kinds of things.
They provide great service, they care for the people, and they let their clients have a say in the care they are receiving.
July 30, 2019
I am a current client of this provider
He needs a lot of help with his daily activities. He can do tasks, but you need to hand him things.
They manage things pretty well. If a person is not going to show up at the last minute, they make sure we have coverage.
July 25, 2019
I am a past client of this provider
They were here to help my loved one if my loved one let them help. I don't know how they could have been more helpful.
They were very reliable and efficient.
July 11, 2019
I am a past client of this provider
They were being there when we could not be because I work.
They are good people who are qualified, and they care.
June 27, 2019
I am a current client of this provider
We talked about itm and I don't know if they're still going to do it, but it'd help for them to make up weekly nutritious menus and grocery lists like they have in facilities where they post the menu for the week. I had a double hip replacement recently and was in no shape to help with meals. That's why an already developed meal plan would help.
I like their staff, and I like their supervisor. They're timely, and some caregivers are better than others, but I especially appreciate the ones that really connect with my husband. He has Parkinson's and there are a couple of people that really help his quality of life.
June 20, 2019
I am a current client of this provider
They are always here when I need them.
They are always on time and they really care about the person that they are taking care of.
April 29, 2019
I am a past client of this provider
It's a big reliever for me because I know she's safe and they've been a good fit.
They are very dependable. My concern was that I had to have someone to depend on. They told me if someone was ill, the supervisor would come out. That happened once.
April 10, 2019
I am a current client of this provider
They've made my life more comfortable.
I like the convenience of being in my own house.
March 12, 2019
I am a current client of this provider
It helps me by having someone else come in and help my loved one with his shower. I like that I have free time for myself.
I like that they are very prompt and accommodating.
February 12, 2019
I am a current client of this provider
They have made it positive by doing what my wife and I cannot do.
I like the way the caregivers treat us. I like the way they keep tabs on everything.
February 12, 2019
I am a current client of this provider
They make the biggest difference by helping me with general household duties.
The girls are friendly and easy to work with.
January 15, 2019
I am a current client of this provider
There are some caregivers that are very good and some that are not very helpful.
There is a lack of consistency in the caregivers. There have been new caregivers every day, lately.
December 13, 2018
I am a current client of this provider
Some people don't seem to remember what they are supposed to get done.
They are very helpful. I would recommend them to others.
November 09, 2018
I am a current client of this provider
They are honest. I have had a positive experience with them because they have provided me with good care.
November 09, 2018
I am a current client of this provider
They do anything I need them to do.
They are all very very good. I haven't been feeling very well today but they took over, made the beds, took the trash out, and helped.
October 12, 2018
I am a current client of this provider
The caregiver who comes here is helpful and does the best she can with me.
I have COPD and my mornings are bad, so I can't blame them, but I am not compatible with the service they offer. However, my wife was with this agency for a long time and I was satisfied with the way that they handled things.
October 11, 2018
I am a past client of this provider
I knew my wife was safe and I enjoyed the caregiver they sent to us.
The agency was very willing to accommodate to my time and cover my needs.
September 14, 2018
I am a current client of this provider
They could be more flexible.
September 14, 2018
I am a past client of this provider
They caregiver was always on time and they assisted with my dad and giving us the help we needed.
They are very organized and the caregivers were trained very well
July 27, 2018
I am a past client of this provider
My loved one needed to take a shower, I insisted, and Right at Home got it done. Every girl I met was the nicest.
I don't have anything to complain about.
July 12, 2018
I am a current client of this provider
It is very effective on the days that we have them because on that day they usually make a meal or prepare something. We really appreciate these caregivers coming in and preparing meals to make sure we have a good meal every couple of days.
They seem to be very personable and effective. They are always on time. I really have no complaints.
May 19, 2018
I am a past client of this provider
Higher fees do not mean better service. Beware of this company. We got someone who did very little and complained all the time. I would never recommend this company to anyone,. Very militaristic.
Provider Response
We are disappointed and apologize for this poor experience with our company. Myself, as the owner, as well as our wonderful support team, strive and take pride in working every day to deliver the very best, 5-star service to all of our clients. I again apologize for this negative incident and will continue, along with our staff, to do all we can to deliver top notch service that far exceeds our clients’ expectations which is why feedback like this is so important to me. Please contact me at (262) 334-0400 if you would like to further discuss any of your concerns.
April 18, 2018
I am a past client of this provider
Every girl that I had come was very helpful and did a good job. They came in and took care of my husband. They went out of their way to get everything done for me.
February 27, 2018
I am a current client of this provider
You couldn’t ask for providers then this Right At Home people. They’ve been supportive and helpful for me for two years and I’m also 150 miles away from my uncle they are looking after. The supervisor/ manager/owner has been nothing but superior and helpful in every way. Always there when you have a question/issue. Highly recommended.
November 21, 2017
I am a current client of this provider
Right at Home is very dependable and will be there always. Right at Home has been able to give my loved one the proper care and the caregivers are her companions.
November 16, 2017
I am a current client of this provider
Right at Home has very kind and knowledgeable employees. My loved one has been very nauseous lately, and Right at Home has been able to help her out a lot.
September 20, 2017
I am a current client of this provider
Right at Home comes to help me clean and do the laundry. The caregiver now helps me with the laundry, changes the bedding, and cleans the bathroom.
July 20, 2017
I am a current client of this provider
Right at Home is a good company because they are flexible, they are very helpful with my husband, and they follow his needs. The services make my husband's life easier because he is more comfortable knowing that someone is here to help him.
July 20, 2017
I am a current client of this provider
I appreciate ability to talk to management. Right at Home has helped by giving care to my parents.
June 20, 2017
I am a current client of this provider
Right at Home is easy to work with, their caregivers are very into their job and thoughtful. Right at Home provides consistency with their people and works with what my loved one needs each time they show up.
April 19, 2017
I am a current client of this provider
Right at Home is willing to work with each person. The caregivers from Right at Home assist the client with bathing and dressing.
March 22, 2017
I am a past client of this provider
The expense of Right at Home was too much. I'm in a wheelchair, and my loved one was on oxygen, so we needed the help from Right at Home. There was one caregiver who just really irritated me. She actually asked me if she could have a permanent position with me, and move into my downstairs room. She also ate a piece of cake of mine, and lied about it. She told me she was diabetic so she couldn't have eaten it, but her car was full of fast food wrappers.
July 29, 2016
I am a past client of this provider
Right at Home is a wonderful support for my mother, providing her the services she needs to live independently. We are very pleased with her caregivers who are competent and caring. They are flexible and attentive to specific needs, providing not only physical help, but emotional and understanding support. We are impressed with the professional nature and thoroughness of this organization to make sure things are running smoothly. Thank you all!
June 14, 2016
I am a past client of this provider
Even though our experience with Right At Home was short, I can only say I would highly recommend their service, from the owner, Shelley, to the caregiver, Sandy. Everyone was always very caring and professional.
November 22, 2015
I am a past client of this provider
We've tried Right at Home. On the first day, it just didn't work out. We didn't like the caregiver they selected and didn't give my mother any confidence to go any further. They made a good presentation, but you had to fill out all of these forms, and we didn't want to do that. It meant as protection for the agency, but we just didn't want to go through all of that hassle. It was too regimented and too corporate. They followed the rules and regulations, but I wouldn't recommend them to somebody because of all that corporate stuff that we went through. They should have less forms and select more professional caregivers.
November 16, 2013
I interviewed this provider
My Mother- in-law has been using RAH Menomonee Falls for over two years. What makes this Home Care Provider so unique is that RAH only provides the client with caregiver's that are suitable to their expectations. There has never been any hurt feelings or frustration if our loved one does not have a good rapport with a particular caregiver. RAH will find the RIGHT team for my Mother-In-Law. RAH has provided a nurturing, but empowering caregiving for our 84 year old Mother. The relief, security and open communication that RAH Menomonee Falls has provided our entire family is priceless. They have changed our loved one's life and Ours.
October 28, 2013
I am a past client of this provider
Right at Home handled my mother's needs with compassion and caring. We thanked them in the obituary and feel we have made life long friends.
February 25, 2013
I am a current client of this provider
Poor communication, sends caregivers unprepared and not knowledgeable. Do not know how to us a bed pan, slide board etc. Do not call when new person is coming as requested. Do not prepare caregivers when coming for the first time. Do not know the needs of the patient. I have 2 good caregivers now, Samantha in the morning and Ken in the evening.
About Right at Home Menomonee Falls
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
