Right at Home Menomonee Falls

Offers Home Care

111 Reviews

2019, 2020, 2021, 2022

W177N9886 Rivercrest Drive, Suite 262

Germantown

53022

Right at Home Menomonee Falls

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117073/730x450%23.jpeg

4.6 111

Mark F_7 2021-08-23 They clean my sinks and bathroom. They could let the cleaners take a little more time to clean a bit deeper. I am a current client of this provider

5 4 1

Donald S_21 2021-08-11 They talk a lot. They are very good. I am a past client of this provider

5 5 1

Anonymous_5079 2021-08-03 It has been wonderful. I was reluctant to have someone come into the home, but it has been a very good transition for me. They are very reliable. I am a current client of this provider

5 5 1

Bobby L_2 2021-08-03 It probably helps me. They have helped me with people coming on time. I like that their people are on time. I am a current client of this provider

5 5 1

Julie P_9 2021-07-26 The companionship is positive. It gives us peace of mind that someone is there. I like that they're very informative and caring group of people. They do everything we ask. I am a current client of this provider

5 5 1

Sheri T 2021-07-26 It's nice to have someone help with housekeeping and converse with my mother. The staffer, Carrie, is wonderful and the schedule is very flexible. I am a current client of this provider

5 5 1

Dessie W 2021-07-19 I can't lift my arm, so they help me where I cannot help myself. I like the services. I haven't had it for too long, but I am satisfied with what I got. They are professional. I am a current client of this provider

5 4 1

Christine B_9 2021-07-14 They take care of my dad. They are very easy to work with. I like the specialized care. I am a current client of this provider

5 5 1

Mary "Lou" P 2021-07-07 They give me what I ask. They make suggestions. They are very constructive. I like the caregivers that they send. I am a current client of this provider

5 5 1

Donald P_10 2021-06-22 They help shower and they take things off of me. They could work on getting the same caregiver more often. I am a current client of this provider

5 4 1

Thomas L_13 2021-06-10 They get everything done. They do the laundry and clean. They run errands for me. They make sure to do their job. Everything is done and is done in the amount of time they are given. I am a current client of this provider

5 5 1

Paula H_4 2021-06-10 We will see how the caregivers in the future can handle a dementia patient. The caregiver who comes is very sweet. I would always prefer someone who had more dementia experience. I am a current client of this provider

5 4 1

Virginia G_6 2021-06-10 She has been nice to me. They are able to help me with things, which allows me to stay in my home. I am a current client of this provider

5 5 1

Delores J 2021-05-26 I've had some things that have come up missing. I had trouble with some of the caregivers and I asked them not to come back. I am a current client of this provider

5 3 1

Tony B_2 2021-05-17 This company only came out once a month. I am blind and they were able to help with things that I can't see. The company has good customer service. I am a past client of this provider

5 5 1

Bob S_31 2021-05-07 The caregivers they have provided have been excellent. They spend an hour or two after they wake her up and get her ready and do activities with her to keep her mind active. They're very good in making sure they provide caregivers. Corporate of Right at Home communicates very well with me. I am a current client of this provider

5 5 1

Jalane O 2021-05-06 My husband looks forward to her coming. She's so helpful! She makes suggestions and teaches me things and we get along well. I am a current client of this provider

5 5 1

Anonymous_4688 2021-04-23 They help by doing the wash. They gave us a great caregiver. I am a current client of this provider

5 5 1

Laurie S_8 2021-04-15 The agency is helpful by keeping in contact with me. I like that they are consistent and they are providing good quality of care. I am a current client of this provider

5 5 1

Thomas J_6 2021-04-05 They helped with the laundry. They kept him clean. I am a past client of this provider

5 5 1

Patti W_1 2021-04-05 They sent some very good people who do what I ask them to do. I like that they keep us up to date if something changes. I am a current client of this provider

5 5 1

Susan M_12 2021-03-16 They stay clean and and they are a good company. I really like the woman who runs the home for my father. I am a current client of this provider

5 5 1

Robin N_1 2021-03-11 The services help me clean. What would take me hours to do is done quickly. It is a huge relief for someone with chronic pain. I like my caregiver that the agency gave me and they are a trustworthy company. I am a current client of this provider

5 5 1

Linda S 2021-03-04 I don't have to worry about doing major cleaning. We just do little things now. I have someone that I can depend on that does a good job. I like our cleaner. I think she is the biggest asset. She is thorough, caring, and polite. I am a current client of this provider

5 5 1

Sue T_1 2021-03-04 The agency is helpful by helping me with my laundry and taking my garbage out. I like that they are very nice and they do whatever they say. They are committed. I am a current client of this provider

5 5 1

Arlene and Richard T 2021-03-02 They send the people here on time. They are a good company to work for. I am a current client of this provider

5 4 1

Bonnie M_9 2021-02-19 They did housework and helped me take a shower. They cared about us clients and they sent the girls because they cared about us. I am a past client of this provider

5 5 1

Bob S_8 2021-02-10 I would be lost without Right at Home. They give good service. I am a current client of this provider

5 5 1

Diana S_3 2021-02-10 One of the workers does my grocery shopping. The others clean the house and sometimes cook for me. Anything that I need I can call and they will find a way to get it for me. I am a current client of this provider

5 5 1

Barb D 2021-02-02 I do not know what I would do without them. I have to work and I could not take off work that often. These appointments were during the week and there were many of them. All I asked was for transportation and she went above and beyond. The caregiver was wonderful. They made arrangements if they could not make it so we did not miss a beat. I am a past client of this provider

5 5 1

Andy G_2 2021-02-02 It helps with my mom being able to do her daily stuff. It eases stress on family members to know someone is always there with my mom. I want consistency in the caregivers. It feels like a lot of different caregivers are coming so it's hard to get a routine. I am a current client of this provider

5 3 1

Sandy C_11 2021-01-25 For my father it's been okay but they are not doing much. For my mother it's great. They have helped her by letting her leave the home and she knows that my father is being taken care of. I like that they have good staff. My father and mother are in a rural place. The caregivers seem to coming from farther away and they tend to call in more often than we would like. I am a current client of this provider

5 5 1

Anonymous_2454 2021-01-18 It is very upbeat. They are always in a very good mood and they make me feel better. I am very pleased with them. Their people are professional, they do a great job. I am a current client of this provider

5 5 1

Anonymous_986 2021-01-07 It allows me to work. When I don't have them, I need to tend to my dad. The office staff are very responsive. There's a lot of turnover, but in terms of how the organization is, they're pretty responsive. I am a current client of this provider

5 5 1

Marsha H_3 2021-01-07 The services have been a high impact because they help Robert feel better about his showers. I would recommend Right at Home because they have been able to help us out quite a bit with my husband. I am a current client of this provider

5 5 1

Kim K_4 2021-01-04 I can take of things that need to get done. The owner of the company works with us. I am a current client of this provider

5 5 1

Peggy T_8 2020-12-21 He was a challenging case, and they asked questions. The caregivers knew their job well. This agency had well supervised and well-trained. I am a past client of this provider

5 5 1

Jim I 2020-12-17 It allowed me to continue to work. My wife was pretty compromised after her surgery and they were able to take care of her very well. I am a past client of this provider

5 4 1

Sandra W_17 2020-12-03 The girls are prompt and I really love it when they are here because they get me a day away from having to do everything. They are prompt and they communicate well. I am a current client of this provider

5 5 1

Joyce F_1 2020-12-03 It's nice to have somebody that cleans your house for you. I've never had a problem. I worked with the caregivers. I am a current client of this provider

5 5 1

Linda N_3 2020-12-03 I don't know how to get anything out there and they helped connect me. I like the family atmosphere that the people had that provided care. I am a past client of this provider

5 4 1

Bridgette H 2020-11-17 I sometimes feel that younger people treat older people like they're slow or don't know what is going on, and my grandpa can feel that. His mind is sharp, but he's not a complainer. His one comment about the younger people is that they don't talk to him. It depends on which employee is here. With one, the care is outstanding. She goes above and beyond what is asked of her. I think what's lacking in the younger employees is their communication with elderly people in general. I am a current client of this provider

5 4 1

Shirlee H 2020-11-12 The caregiver were appropriate for the situation. They knew how to work with him. They are close to our home and local. I am a past client of this provider

5 5 1

Lynn R_1 2020-10-28 It was a tremendous weight off of my shoulders. They were extremely cooperative with anything that I needed and they accommodated me. I am a past client of this provider

5 5 1

Brett B_3 2020-10-20 They helped with anything I needed to do that I couldn't do myself. Only very few of my caregivers were not the best. The rest were friendly and self starting. I am a past client of this provider

5 5 1

Terri B_3 2020-10-20 It helped me not have to worry about picking her up or worrying about her. They could get more done within the time frame they had and be more thorough. I am a past client of this provider

5 4 1

Becky R_1 2020-10-12 I would not be working without it. They have been dependable, and I am pleased with the care. I am a current client of this provider

5 5 1

Jeanne R_1 2020-10-12 It has been very helpful. I liked the website. You can go in and put notes in. They strive to be consistent with whom they schedule. They have good communication. I am a current client of this provider

5 5 1

Dick R_4 2020-09-23 I have more time to do other things now. We just started having the same caregiver consistently. It's much nicer that way. I am a current client of this provider

5 4 1

Tony M_1 2020-09-21 I like that they help my mother with things I can't. I think they do a great job for the most part. I am a current client of this provider

5 5 1

Gail G_2 2020-09-08 They are extremely helpful. We specifically have one caregiver that comes in, she is extremely flexible and does everything I ask. We like the flexibility, commitment, and compassion. I am a current client of this provider

5 5 1

Janice B_10 2020-08-25 She's accepting of their services, but they come at night while she's sleeping, so they don't interact much with her. They're easy to work with and they respond almost instantly to any question I have. I am a current client of this provider

5 4 1

Jane G_11 2020-08-06 They helped me be a better caregiver. They were convenient. I am a past client of this provider

5 5 1

Cindy B_8 2020-07-08 I didn't like that they complained about my house. A couple of women that came out were good, but I'm unhappy that they dropped me. I am a past client of this provider

5 3 1

Diane S_11 2020-03-18 We would not be able to survive without them, they are a big help. They respond to my requests in a timely fashion. I am a current client of this provider

5 5 1

Mike L_4 2020-03-10 It was a really good experience overall. They were flexible. I would definitely use them again. They were very personable. I am a past client of this provider

5 5 1

Anonymous_3478 2020-03-10 They are expensive. I would have been more interested in having people from the area. I am a past client of this provider

5 4 1

Betty K_7 2020-02-24 I go do errands when they are here and get out, and I will come back when she is still there and she is doing exactly what she should and he is enjoying it. She is very prompt and she is very good with whatever she does like helping with the shower. I am a current client of this provider

5 5 1

Rod R 2020-02-18 From what my mom says, the services are really good. They leave detailed lists of what they do and my person of contact has been very helpful in the conversations I have had with her. I am a current client of this provider

5 5 1

Maureen K_2 2020-02-05 The caregivers are there for her in case she falls or needs help. I like that they respond quickly. I am a past client of this provider

5 5 1

Elizabeth "Betty" M 2020-01-21 They come to my house where my mom is living so I am able to go out and get some things done without having to worry if she is being taken care of well. They could improve on getting the same people more often so she can see the same faces. I am a current client of this provider

5 5 1

Joanne and Robert D 2020-01-17 It's hard to bring someone new into your family's life. They just need to accept the help. They have been very timely. They show up when they say they will. They are also very flexible. I am a current client of this provider

5 5 1

Rosemary S 2019-12-13 A lot of times I would write out what needed to be done and I would tell them that this should be done and it wouldn't get done. I think the workers get burned out. It would take a high amount of interest to look around and see that something needs to get done and that we could work together to get it done, but that wouldn't happen. The owner is great and is very good to work with. She just hasn't been able to get as good of people as we would have liked. One caregiver has been good, but it just seems like she is struggling a little bit with how things are going too. She isn't coming on one of the days. I hope the owner can get more people to work better for her. I really respect her a lot. I am a past client of this provider

5 4 1

Janet S_8 2019-12-05 They do all the housework that I don't have to do, like changing the bed. Some of the cleaners they have sent have not been that good. I am a current client of this provider

5 5 1

Donna F_7 2019-11-15 Ronald doesn't need a lot. He needs more of someone to watch over him and engage with him. I think they are reliable, and they fulfill the need. I am a current client of this provider

5 4 1

Peter P_6 2019-11-12 My mom is resistant to the caregiver. She doesn't understand why she needs them. She hasn't taken full advantage of what they can do. She thinks of them as cleaners. I want her think of them as a personal assistant. They provide less burden on the family members. It would be nice to see a photo and a bio of the caregiver before they start. I am a current client of this provider

5 4 1

Ed H_3 2019-11-12 They help her a lot. I don't have the time to do other things but the house. I can't stay with her constantly. I have no problems really. Everything is good. I can have someone take care of the wife while doing something else, like going grocery shopping. I am a current client of this provider

5 4 1

Ray K_1 2019-11-06 They kept him motivated throughout the day. I love the training the women had. I love how receptive they were to doing what needed to be done. It was a pleasant experience. I am a past client of this provider

5 5 1

Talaat B 2019-10-28 They could have provided someone that lived in this area. They need to provide qualified people. I am a past client of this provider

5 3 1

Pat K_2 2019-10-07 If I didn't have Right at Home, I don't know how I would get along. I can't clean my house on my own anymore. I really like the people that they send out. They are so good at their job, and they go above and beyond what I ask for. I really appreciate that. I am a current client of this provider

5 5 1

Bonnie W_2 2019-09-12 I had back surgery. To have them available to do the things I can't let's me stay at home to be a caretaker for the person here who has Alzheimer's. I can usually depend on them being here, or they let me know when they won't be here. I am a current client of this provider

5 5 1

Patricia B_1 2019-09-10 It helps so I don't have to do everything. I do what I can, and they do the rest. She only comes once a month to clean. I have somebody who seems pretty new, and she does it differently than I normally would, which is okay but not ideal. I am a current client of this provider

5 4 1

Debbie L 2019-08-27 They take him outside and take him for walks, which they don't have to. Any time I call, they take care of any issue right away. I am a current client of this provider

5 5 1

Kathy S_24 2019-08-13 It makes a big difference because there are things I can't do that they can do. Everybody has been super friendly. I am a current client of this provider

5 5 1

Dawn S_7 2019-08-13 She does little things that I don't have time for, like fixing a plaque for her. I have had no issues. I really like their response times. I am a current client of this provider

5 5 1

Ramona L 2019-07-25 They were here to help my loved one if my loved one let them help. I don't know how they could have been more helpful. They were very reliable and efficient. I am a past client of this provider

5 5 1

John K_22 2019-07-11 They were being there when we could not be because I work. They are good people who are qualified, and they care. I am a past client of this provider

5 5 1

Jerry D_2 2019-06-27 We talked about itm and I don't know if they're still going to do it, but it'd help for them to make up weekly nutritious menus and grocery lists like they have in facilities where they post the menu for the week. I had a double hip replacement recently and was in no shape to help with meals. That's why an already developed meal plan would help. I like their staff, and I like their supervisor. They're timely, and some caregivers are better than others, but I especially appreciate the ones that really connect with my husband. He has Parkinson's and there are a couple of people that really help his quality of life. I am a current client of this provider

5 4 1

Patricia T_7 2019-06-20 They are always here when I need them. They are always on time and they really care about the person that they are taking care of. I am a current client of this provider

5 5 1

Phyllis S_10 2019-04-29 It's a big reliever for me because I know she's safe and they've been a good fit. They are very dependable. My concern was that I had to have someone to depend on. They told me if someone was ill, the supervisor would come out. That happened once. I am a past client of this provider

5 5 1

Marion H 2019-04-10 They've made my life more comfortable. I like the convenience of being in my own house. I am a current client of this provider

5 5 1

Dianne K 2019-03-12 It helps me by having someone else come in and help my loved one with his shower. I like that I have free time for myself. I like that they are very prompt and accommodating. I am a current client of this provider

5 5 1

Joe S_5 2019-02-12 They have made it positive by doing what my wife and I cannot do. I like the way the caregivers treat us. I like the way they keep tabs on everything. I am a current client of this provider

5 4 1

Beverly B_8 2019-02-12 They make the biggest difference by helping me with general household duties. The girls are friendly and easy to work with. I am a current client of this provider

5 5 1

Clarence D_1 2019-01-15 There are some caregivers that are very good and some that are not very helpful. There is a lack of consistency in the caregivers. There have been new caregivers every day, lately. I am a current client of this provider

5 4 1

Marilyn R_2 2018-12-13 Some people don't seem to remember what they are supposed to get done. They are very helpful. I would recommend them to others. I am a current client of this provider

5 4 1

Dick S_3 2018-11-09 They are honest. I have had a positive experience with them because they have provided me with good care. I am a current client of this provider

5 4 1

Shirley A_2 2018-11-09 They do anything I need them to do. They are all very very good. I haven't been feeling very well today but they took over, made the beds, took the trash out, and helped. I am a current client of this provider

5 5 1

Ed K 2018-10-12 The caregiver who comes here is helpful and does the best she can with me. I have COPD and my mornings are bad, so I can't blame them, but I am not compatible with the service they offer. However, my wife was with this agency for a long time and I was satisfied with the way that they handled things. I am a current client of this provider

5 4 1

Mark P 2018-10-11 I knew my wife was safe and I enjoyed the caregiver they sent to us. The agency was very willing to accommodate to my time and cover my needs. I am a past client of this provider

5 5 1

Mark B_2 2018-09-14 They could be more flexible. I am a current client of this provider

5 4 1

Gayle K 2018-09-14 They caregiver was always on time and they assisted with my dad and giving us the help we needed. They are very organized and the caregivers were trained very well I am a past client of this provider

5 5 1

Ken G 2018-07-27 My loved one needed to take a shower, I insisted, and Right at Home got it done. Every girl I met was the nicest. I don't have anything to complain about. I am a past client of this provider

5 5 1

Jim R 2018-07-12 It is very effective on the days that we have them because on that day they usually make a meal or prepare something. We really appreciate these caregivers coming in and preparing meals to make sure we have a good meal every couple of days. They seem to be very personable and effective. They are always on time. I really have no complaints. I am a current client of this provider

5 5 1

Wrong at home 2018-05-19 Higher fees do not mean better service. Beware of this company. We got someone who did very little and complained all the time. I would never recommend this company to anyone,. Very militaristic. I am a past client of this provider

5 2 1

Mary W 2018-04-18 Every girl that I had come was very helpful and did a good job. They came in and took care of my husband. They went out of their way to get everything done for me. I am a past client of this provider

5 5 1

GBecker 2018-02-27 You couldn’t ask for providers then this Right At Home people. They’ve been supportive and helpful for me for two years and I’m also 150 miles away from my uncle they are looking after. The supervisor/ manager/owner has been nothing but superior and helpful in every way. Always there when you have a question/issue. Highly recommended. I am a current client of this provider

5 5 1

Dorothy B 2017-11-21 Right at Home is very dependable and will be there always. Right at Home has been able to give my loved one the proper care and the caregivers are her companions. I am a current client of this provider

5 5 1

Rita K 2017-11-16 Right at Home has very kind and knowledgeable employees. My loved one has been very nauseous lately, and Right at Home has been able to help her out a lot. I am a current client of this provider

5 4 1

Anonymous_378 2017-09-20 Right at Home comes to help me clean and do the laundry. The caregiver now helps me with the laundry, changes the bedding, and cleans the bathroom. I am a current client of this provider

5 4 1

Judy S_7 2017-07-20 Right at Home is a good company because they are flexible, they are very helpful with my husband, and they follow his needs. The services make my husband's life easier because he is more comfortable knowing that someone is here to help him. I am a current client of this provider

5 5 1

Bob S_3 2017-07-20 I appreciate ability to talk to management. Right at Home has helped by giving care to my parents. I am a current client of this provider

5 4 1

Lisa J_2 2017-06-20 Right at Home is easy to work with, their caregivers are very into their job and thoughtful. Right at Home provides consistency with their people and works with what my loved one needs each time they show up. I am a current client of this provider

5 5 1

Caryl B_1 2017-04-19 Right at Home is willing to work with each person. The caregivers from Right at Home assist the client with bathing and dressing. I am a current client of this provider

5 4 1

Jim V_1 2017-03-22 The expense of Right at Home was too much. I'm in a wheelchair, and my loved one was on oxygen, so we needed the help from Right at Home. There was one caregiver who just really irritated me. She actually asked me if she could have a permanent position with me, and move into my downstairs room. She also ate a piece of cake of mine, and lied about it. She told me she was diabetic so she couldn't have eaten it, but her car was full of fast food wrappers. I am a past client of this provider

5 4 1

Sandra207267 2016-07-29 Right at Home is a wonderful support for my mother, providing her the services she needs to live independently. We are very pleased with her caregivers who are competent and caring. They are flexible and attentive to specific needs, providing not only physical help, but emotional and understanding support. We are impressed with the professional nature and thoroughness of this organization to make sure things are running smoothly. Thank you all! I am a past client of this provider

5 5 1

Lynn521222 2016-06-14 Even though our experience with Right At Home was short, I can only say I would highly recommend their service, from the owner, Shelley, to the caregiver, Sandy. Everyone was always very caring and professional. I am a past client of this provider

5 5 1

Caring daughter46 2015-11-22 We've tried Right at Home. On the first day, it just didn't work out. We didn't like the caregiver they selected and didn't give my mother any confidence to go any further. They made a good presentation, but you had to fill out all of these forms, and we didn't want to do that. It meant as protection for the agency, but we just didn't want to go through all of that hassle. It was too regimented and too corporate. They followed the rules and regulations, but I wouldn't recommend them to somebody because of all that corporate stuff that we went through. They should have less forms and select more professional caregivers. I am a past client of this provider

5 3 1

ElizabethR 2013-11-16 My Mother- in-law has been using RAH Menomonee Falls for over two years. What makes this Home Care Provider so unique is that RAH only provides the client with caregiver's that are suitable to their expectations. There has never been any hurt feelings or frustration if our loved one does not have a good rapport with a particular caregiver. RAH will find the RIGHT team for my Mother-In-Law. RAH has provided a nurturing, but empowering caregiving for our 84 year old Mother. The relief, security and open communication that RAH Menomonee Falls has provided our entire family is priceless. They have changed our loved one's life and Ours. I interviewed this provider

5 5 1

Robb53051 2013-10-28 Right at Home handled my mother's needs with compassion and caring. We thanked them in the obituary and feel we have made life long friends. I am a past client of this provider

5 5 1

Bob18 2013-02-25 Poor communication, sends caregivers unprepared and not knowledgeable. Do not know how to us a bed pan, slide board etc. Do not call when new person is coming as requested. Do not prepare caregivers when coming for the first time. Do not know the needs of the patient. I have 2 good caregivers now, Samantha in the morning and Ken in the evening. I am a current client of this provider

5 3 1

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Reviews of Right at Home Menomonee Falls

111 Reviews Write a review

Home Care Reviews for Right at Home Menomonee Falls

August 23, 2021

By Mark F_7

I am a current client of this provider

They clean my sinks and bathroom. They could let the cleaners take a little more time to clean a bit deeper.

August 11, 2021

By Donald S_21

I am a past client of this provider

They talk a lot. They are very good.

August 03, 2021

By Anonymous_5079

I am a current client of this provider

It has been wonderful. I was reluctant to have someone come into the home, but it has been a very good transition for me. They are very reliable.

Provider Response

Thank you so much for this positive feedback! We so appreciate our clients and strive daily to develop the highest level of trust with all!

August 03, 2021

By Bobby L_2

I am a current client of this provider

It probably helps me. They have helped me with people coming on time. I like that their people are on time.

Provider Response

Thank you Bobby for the wonderful feedback! We so appreciate your confidence in Right at Home!!

July 26, 2021

By Julie P_9

I am a current client of this provider

The companionship is positive. It gives us peace of mind that someone is there. I like that they're very informative and caring group of people. They do everything we ask.

Provider Response

Thank you so much for your positive comments! We so love our seniors and their families!!

July 26, 2021

By Sheri T

I am a current client of this provider

It's nice to have someone help with housekeeping and converse with my mother. The staffer, Carrie, is wonderful and the schedule is very flexible.

Provider Response

We are so happy to help! Thank you also for your kind words about Carrie! She truly is one of our best and it is compassionate people like Carrie that make us so very proud!!

July 19, 2021

By Dessie W

I am a current client of this provider

I can't lift my arm, so they help me where I cannot help myself. I like the services. I haven't had it for too long, but I am satisfied with what I got. They are professional.

July 14, 2021

By Christine B_9

I am a current client of this provider

They take care of my dad. They are very easy to work with. I like the specialized care.

Provider Response

Thank you so very much for your feedback, Christine!! We so appreciate partnering with you!

July 07, 2021

By Mary "Lou" P

I am a current client of this provider

They give me what I ask. They make suggestions. They are very constructive. I like the caregivers that they send.

Provider Response

Thank you so much, Lou, for your wonderful feedback! We so appreciate it!!

June 22, 2021

By Donald P_10

I am a current client of this provider

They help shower and they take things off of me. They could work on getting the same caregiver more often.

June 10, 2021

By Thomas L_13

I am a current client of this provider

They get everything done. They do the laundry and clean. They run errands for me. They make sure to do their job. Everything is done and is done in the amount of time they are given.

Provider Response

It is our pleasure to provide excellent care to our clients! We appreciate this wonderful review! We are so proud of our wonderful, compassionate caregivers!

June 10, 2021

By Paula H_4

I am a current client of this provider

We will see how the caregivers in the future can handle a dementia patient. The caregiver who comes is very sweet. I would always prefer someone who had more dementia experience.

June 10, 2021

By Virginia G_6

I am a current client of this provider

She has been nice to me. They are able to help me with things, which allows me to stay in my home.

Provider Response

We so appreciate this positive feedback and knowing our services are accomplishing what we strive to do as noted in our mission statement of improving the lives of those we serve. We are proud of our wonderful caregivers and the caring hearts they have!

May 26, 2021

By Delores J

I am a current client of this provider

I've had some things that have come up missing. I had trouble with some of the caregivers and I asked them not to come back.

May 17, 2021

By Tony B_2

I am a past client of this provider

This company only came out once a month. I am blind and they were able to help with things that I can't see. The company has good customer service.

May 07, 2021

By Bob S_31

I am a current client of this provider

The caregivers they have provided have been excellent. They spend an hour or two after they wake her up and get her ready and do activities with her to keep her mind active. They're very good in making sure they provide caregivers. Corporate of Right at Home communicates very well with me.

May 06, 2021

By Jalane O

I am a current client of this provider

My husband looks forward to her coming. She's so helpful! She makes suggestions and teaches me things and we get along well.

April 23, 2021

By Anonymous_4688

I am a current client of this provider

They help by doing the wash. They gave us a great caregiver.

April 15, 2021

By Laurie S_8

I am a current client of this provider

The agency is helpful by keeping in contact with me. I like that they are consistent and they are providing good quality of care.

April 05, 2021

By Thomas J_6

I am a past client of this provider

They helped with the laundry. They kept him clean.

April 05, 2021

By Patti W_1

I am a current client of this provider

They sent some very good people who do what I ask them to do. I like that they keep us up to date if something changes.

March 16, 2021

By Susan M_12

I am a current client of this provider

They stay clean and and they are a good company. I really like the woman who runs the home for my father.

March 11, 2021

By Robin N_1

I am a current client of this provider

The services help me clean. What would take me hours to do is done quickly. It is a huge relief for someone with chronic pain. I like my caregiver that the agency gave me and they are a trustworthy company.

March 04, 2021

By Linda S

I am a current client of this provider

I don't have to worry about doing major cleaning. We just do little things now. I have someone that I can depend on that does a good job. I like our cleaner. I think she is the biggest asset. She is thorough, caring, and polite.

March 04, 2021

By Sue T_1

I am a current client of this provider

The agency is helpful by helping me with my laundry and taking my garbage out. I like that they are very nice and they do whatever they say. They are committed.

March 02, 2021

By Arlene and Richard T

I am a current client of this provider

They send the people here on time. They are a good company to work for.

February 19, 2021

By Bonnie M_9

I am a past client of this provider

They did housework and helped me take a shower. They cared about us clients and they sent the girls because they cared about us.

February 10, 2021

By Bob S_8

I am a current client of this provider

I would be lost without Right at Home. They give good service.

February 10, 2021

By Diana S_3

I am a current client of this provider

One of the workers does my grocery shopping. The others clean the house and sometimes cook for me. Anything that I need I can call and they will find a way to get it for me.

February 02, 2021

By Barb D

I am a past client of this provider

I do not know what I would do without them. I have to work and I could not take off work that often. These appointments were during the week and there were many of them. All I asked was for transportation and she went above and beyond. The caregiver was wonderful. They made arrangements if they could not make it so we did not miss a beat.

February 02, 2021

By Andy G_2

I am a current client of this provider

It helps with my mom being able to do her daily stuff. It eases stress on family members to know someone is always there with my mom. I want consistency in the caregivers. It feels like a lot of different caregivers are coming so it's hard to get a routine.

January 25, 2021

By Sandy C_11

I am a current client of this provider

For my father it's been okay but they are not doing much. For my mother it's great. They have helped her by letting her leave the home and she knows that my father is being taken care of. I like that they have good staff. My father and mother are in a rural place. The caregivers seem to coming from farther away and they tend to call in more often than we would like.

January 18, 2021

By Anonymous_2454

I am a current client of this provider

It is very upbeat. They are always in a very good mood and they make me feel better. I am very pleased with them. Their people are professional, they do a great job.

January 07, 2021

By Anonymous_986

I am a current client of this provider

It allows me to work. When I don't have them, I need to tend to my dad. The office staff are very responsive. There's a lot of turnover, but in terms of how the organization is, they're pretty responsive.

January 07, 2021

By Marsha H_3

I am a current client of this provider

The services have been a high impact because they help Robert feel better about his showers. I would recommend Right at Home because they have been able to help us out quite a bit with my husband.

January 04, 2021

By Kim K_4

I am a current client of this provider

I can take of things that need to get done. The owner of the company works with us.

December 21, 2020

By Peggy T_8

I am a past client of this provider

He was a challenging case, and they asked questions. The caregivers knew their job well. This agency had well supervised and well-trained.

December 17, 2020

By Jim I

I am a past client of this provider

It allowed me to continue to work. My wife was pretty compromised after her surgery and they were able to take care of her very well.

December 03, 2020

By Sandra W_17

I am a current client of this provider

The girls are prompt and I really love it when they are here because they get me a day away from having to do everything. They are prompt and they communicate well.

December 03, 2020

By Joyce F_1

I am a current client of this provider

It's nice to have somebody that cleans your house for you. I've never had a problem. I worked with the caregivers.

December 03, 2020

By Linda N_3

I am a past client of this provider

I don't know how to get anything out there and they helped connect me. I like the family atmosphere that the people had that provided care.

November 17, 2020

By Bridgette H

I am a current client of this provider

I sometimes feel that younger people treat older people like they're slow or don't know what is going on, and my grandpa can feel that. His mind is sharp, but he's not a complainer. His one comment about the younger people is that they don't talk to him. It depends on which employee is here. With one, the care is outstanding. She goes above and beyond what is asked of her. I think what's lacking in the younger employees is their communication with elderly people in general.

November 12, 2020

By Shirlee H

I am a past client of this provider

The caregiver were appropriate for the situation. They knew how to work with him. They are close to our home and local.

October 28, 2020

By Lynn R_1

I am a past client of this provider

It was a tremendous weight off of my shoulders. They were extremely cooperative with anything that I needed and they accommodated me.

October 20, 2020

By Brett B_3

I am a past client of this provider

They helped with anything I needed to do that I couldn't do myself. Only very few of my caregivers were not the best. The rest were friendly and self starting.

October 20, 2020

By Terri B_3

I am a past client of this provider

It helped me not have to worry about picking her up or worrying about her. They could get more done within the time frame they had and be more thorough.

October 12, 2020

By Becky R_1

I am a current client of this provider

I would not be working without it. They have been dependable, and I am pleased with the care.

October 12, 2020

By Jeanne R_1

I am a current client of this provider

It has been very helpful. I liked the website. You can go in and put notes in. They strive to be consistent with whom they schedule. They have good communication.

September 23, 2020

By Dick R_4

I am a current client of this provider

I have more time to do other things now. We just started having the same caregiver consistently. It's much nicer that way.

September 21, 2020

By Tony M_1

I am a current client of this provider

I like that they help my mother with things I can't. I think they do a great job for the most part.

September 08, 2020

By Gail G_2

I am a current client of this provider

They are extremely helpful. We specifically have one caregiver that comes in, she is extremely flexible and does everything I ask. We like the flexibility, commitment, and compassion.

August 25, 2020

By Janice B_10

I am a current client of this provider

She's accepting of their services, but they come at night while she's sleeping, so they don't interact much with her. They're easy to work with and they respond almost instantly to any question I have.

August 06, 2020

By Jane G_11

I am a past client of this provider

They helped me be a better caregiver. They were convenient.

July 08, 2020

By Cindy B_8

I am a past client of this provider

I didn't like that they complained about my house. A couple of women that came out were good, but I'm unhappy that they dropped me.

March 18, 2020

By Diane S_11

I am a current client of this provider

We would not be able to survive without them, they are a big help. They respond to my requests in a timely fashion.

March 10, 2020

By Mike L_4

I am a past client of this provider

It was a really good experience overall. They were flexible. I would definitely use them again. They were very personable.

March 10, 2020

By Anonymous_3478

I am a past client of this provider

They are expensive. I would have been more interested in having people from the area.

February 24, 2020

By Betty K_7

I am a current client of this provider

I go do errands when they are here and get out, and I will come back when she is still there and she is doing exactly what she should and he is enjoying it. She is very prompt and she is very good with whatever she does like helping with the shower.

February 18, 2020

By Rod R

I am a current client of this provider

From what my mom says, the services are really good. They leave detailed lists of what they do and my person of contact has been very helpful in the conversations I have had with her.

February 05, 2020

By Maureen K_2

I am a past client of this provider

The caregivers are there for her in case she falls or needs help. I like that they respond quickly.

January 21, 2020

By Elizabeth "Betty" M

I am a current client of this provider

They come to my house where my mom is living so I am able to go out and get some things done without having to worry if she is being taken care of well. They could improve on getting the same people more often so she can see the same faces.

January 17, 2020

By Joanne and Robert D

I am a current client of this provider

It's hard to bring someone new into your family's life. They just need to accept the help. They have been very timely. They show up when they say they will. They are also very flexible.

December 13, 2019

By Rosemary S

I am a past client of this provider

A lot of times I would write out what needed to be done and I would tell them that this should be done and it wouldn't get done. I think the workers get burned out. It would take a high amount of interest to look around and see that something needs to get done and that we could work together to get it done, but that wouldn't happen. The owner is great and is very good to work with. She just hasn't been able to get as good of people as we would have liked. One caregiver has been good, but it just seems like she is struggling a little bit with how things are going too. She isn't coming on one of the days. I hope the owner can get more people to work better for her. I really respect her a lot.

December 05, 2019

By Janet S_8

I am a current client of this provider

They do all the housework that I don't have to do, like changing the bed. Some of the cleaners they have sent have not been that good.

November 15, 2019

By Donna F_7

I am a current client of this provider

Ronald doesn't need a lot. He needs more of someone to watch over him and engage with him. I think they are reliable, and they fulfill the need.

November 12, 2019

By Peter P_6

I am a current client of this provider

My mom is resistant to the caregiver. She doesn't understand why she needs them. She hasn't taken full advantage of what they can do. She thinks of them as cleaners. I want her think of them as a personal assistant. They provide less burden on the family members. It would be nice to see a photo and a bio of the caregiver before they start.

November 12, 2019

By Ed H_3

I am a current client of this provider

They help her a lot. I don't have the time to do other things but the house. I can't stay with her constantly. I have no problems really. Everything is good. I can have someone take care of the wife while doing something else, like going grocery shopping.

November 06, 2019

By Ray K_1

I am a past client of this provider

They kept him motivated throughout the day. I love the training the women had. I love how receptive they were to doing what needed to be done. It was a pleasant experience.

October 28, 2019

By Talaat B

I am a past client of this provider

They could have provided someone that lived in this area. They need to provide qualified people.

October 07, 2019

By Pat K_2

I am a current client of this provider

If I didn't have Right at Home, I don't know how I would get along. I can't clean my house on my own anymore. I really like the people that they send out. They are so good at their job, and they go above and beyond what I ask for. I really appreciate that.

September 12, 2019

By Bonnie W_2

I am a current client of this provider

I had back surgery. To have them available to do the things I can't let's me stay at home to be a caretaker for the person here who has Alzheimer's. I can usually depend on them being here, or they let me know when they won't be here.

September 10, 2019

By Patricia B_1

I am a current client of this provider

It helps so I don't have to do everything. I do what I can, and they do the rest. She only comes once a month to clean. I have somebody who seems pretty new, and she does it differently than I normally would, which is okay but not ideal.

August 27, 2019

By Debbie L

I am a current client of this provider

They take him outside and take him for walks, which they don't have to. Any time I call, they take care of any issue right away.

August 13, 2019

By Kathy S_24

I am a current client of this provider

It makes a big difference because there are things I can't do that they can do. Everybody has been super friendly.

August 13, 2019

By Dawn S_7

I am a current client of this provider

She does little things that I don't have time for, like fixing a plaque for her. I have had no issues. I really like their response times.

July 25, 2019

By Ramona L

I am a past client of this provider

They were here to help my loved one if my loved one let them help. I don't know how they could have been more helpful. They were very reliable and efficient.

July 11, 2019

By John K_22

I am a past client of this provider

They were being there when we could not be because I work. They are good people who are qualified, and they care.

June 27, 2019

By Jerry D_2

I am a current client of this provider

We talked about itm and I don't know if they're still going to do it, but it'd help for them to make up weekly nutritious menus and grocery lists like they have in facilities where they post the menu for the week. I had a double hip replacement recently and was in no shape to help with meals. That's why an already developed meal plan would help. I like their staff, and I like their supervisor. They're timely, and some caregivers are better than others, but I especially appreciate the ones that really connect with my husband. He has Parkinson's and there are a couple of people that really help his quality of life.

June 20, 2019

By Patricia T_7

I am a current client of this provider

They are always here when I need them. They are always on time and they really care about the person that they are taking care of.

April 29, 2019

By Phyllis S_10

I am a past client of this provider

It's a big reliever for me because I know she's safe and they've been a good fit. They are very dependable. My concern was that I had to have someone to depend on. They told me if someone was ill, the supervisor would come out. That happened once.

April 10, 2019

By Marion H

I am a current client of this provider

They've made my life more comfortable. I like the convenience of being in my own house.

March 12, 2019

By Dianne K

I am a current client of this provider

It helps me by having someone else come in and help my loved one with his shower. I like that I have free time for myself. I like that they are very prompt and accommodating.

February 12, 2019

By Joe S_5

I am a current client of this provider

They have made it positive by doing what my wife and I cannot do. I like the way the caregivers treat us. I like the way they keep tabs on everything.

February 12, 2019

By Beverly B_8

I am a current client of this provider

They make the biggest difference by helping me with general household duties. The girls are friendly and easy to work with.

January 15, 2019

By Clarence D_1

I am a current client of this provider

There are some caregivers that are very good and some that are not very helpful. There is a lack of consistency in the caregivers. There have been new caregivers every day, lately.

December 13, 2018

By Marilyn R_2

I am a current client of this provider

Some people don't seem to remember what they are supposed to get done. They are very helpful. I would recommend them to others.

November 09, 2018

By Dick S_3

I am a current client of this provider

They are honest. I have had a positive experience with them because they have provided me with good care.

November 09, 2018

By Shirley A_2

I am a current client of this provider

They do anything I need them to do. They are all very very good. I haven't been feeling very well today but they took over, made the beds, took the trash out, and helped.

October 12, 2018

By Ed K

I am a current client of this provider

The caregiver who comes here is helpful and does the best she can with me. I have COPD and my mornings are bad, so I can't blame them, but I am not compatible with the service they offer. However, my wife was with this agency for a long time and I was satisfied with the way that they handled things.

October 11, 2018

By Mark P

I am a past client of this provider

I knew my wife was safe and I enjoyed the caregiver they sent to us. The agency was very willing to accommodate to my time and cover my needs.

September 14, 2018

By Mark B_2

I am a current client of this provider

They could be more flexible.

September 14, 2018

By Gayle K

I am a past client of this provider

They caregiver was always on time and they assisted with my dad and giving us the help we needed. They are very organized and the caregivers were trained very well

July 27, 2018

By Ken G

I am a past client of this provider

My loved one needed to take a shower, I insisted, and Right at Home got it done. Every girl I met was the nicest. I don't have anything to complain about.

July 12, 2018

By Jim R

I am a current client of this provider

It is very effective on the days that we have them because on that day they usually make a meal or prepare something. We really appreciate these caregivers coming in and preparing meals to make sure we have a good meal every couple of days. They seem to be very personable and effective. They are always on time. I really have no complaints.

May 19, 2018

By Wrong at home

I am a past client of this provider

Higher fees do not mean better service. Beware of this company. We got someone who did very little and complained all the time. I would never recommend this company to anyone,. Very militaristic.

Provider Response

We are disappointed and apologize for this poor experience with our company. Myself, as the owner, as well as our wonderful support team, strive and take pride in working every day to deliver the very best, 5-star service to all of our clients. I again apologize for this negative incident and will continue, along with our staff, to do all we can to deliver top notch service that far exceeds our clients’ expectations which is why feedback like this is so important to me. Please contact me if you would like to further discuss any of your concerns.

April 18, 2018

By Mary W

I am a past client of this provider

Every girl that I had come was very helpful and did a good job. They came in and took care of my husband. They went out of their way to get everything done for me.

February 27, 2018

By GBecker

I am a current client of this provider

You couldn’t ask for providers then this Right At Home people. They’ve been supportive and helpful for me for two years and I’m also 150 miles away from my uncle they are looking after. The supervisor/ manager/owner has been nothing but superior and helpful in every way. Always there when you have a question/issue. Highly recommended.

November 21, 2017

By Dorothy B

I am a current client of this provider

Right at Home is very dependable and will be there always. Right at Home has been able to give my loved one the proper care and the caregivers are her companions.

November 16, 2017

By Rita K

I am a current client of this provider

Right at Home has very kind and knowledgeable employees. My loved one has been very nauseous lately, and Right at Home has been able to help her out a lot.

September 20, 2017

By Anonymous_378

I am a current client of this provider

Right at Home comes to help me clean and do the laundry. The caregiver now helps me with the laundry, changes the bedding, and cleans the bathroom.

July 20, 2017

By Judy S_7

I am a current client of this provider

Right at Home is a good company because they are flexible, they are very helpful with my husband, and they follow his needs. The services make my husband's life easier because he is more comfortable knowing that someone is here to help him.

July 20, 2017

By Bob S_3

I am a current client of this provider

I appreciate ability to talk to management. Right at Home has helped by giving care to my parents.

June 20, 2017

By Lisa J_2

I am a current client of this provider

Right at Home is easy to work with, their caregivers are very into their job and thoughtful. Right at Home provides consistency with their people and works with what my loved one needs each time they show up.

April 19, 2017

By Caryl B_1

I am a current client of this provider

Right at Home is willing to work with each person. The caregivers from Right at Home assist the client with bathing and dressing.

March 22, 2017

By Jim V_1

I am a past client of this provider

The expense of Right at Home was too much. I'm in a wheelchair, and my loved one was on oxygen, so we needed the help from Right at Home. There was one caregiver who just really irritated me. She actually asked me if she could have a permanent position with me, and move into my downstairs room. She also ate a piece of cake of mine, and lied about it. She told me she was diabetic so she couldn't have eaten it, but her car was full of fast food wrappers.

July 29, 2016

By Sandra207267

I am a past client of this provider

Right at Home is a wonderful support for my mother, providing her the services she needs to live independently. We are very pleased with her caregivers who are competent and caring. They are flexible and attentive to specific needs, providing not only physical help, but emotional and understanding support. We are impressed with the professional nature and thoroughness of this organization to make sure things are running smoothly. Thank you all!

June 14, 2016

By Lynn521222

I am a past client of this provider

Even though our experience with Right At Home was short, I can only say I would highly recommend their service, from the owner, Shelley, to the caregiver, Sandy. Everyone was always very caring and professional.

November 22, 2015

By Caring daughter46

I am a past client of this provider

We've tried Right at Home. On the first day, it just didn't work out. We didn't like the caregiver they selected and didn't give my mother any confidence to go any further. They made a good presentation, but you had to fill out all of these forms, and we didn't want to do that. It meant as protection for the agency, but we just didn't want to go through all of that hassle. It was too regimented and too corporate. They followed the rules and regulations, but I wouldn't recommend them to somebody because of all that corporate stuff that we went through. They should have less forms and select more professional caregivers.

November 16, 2013

By ElizabethR

I interviewed this provider

My Mother- in-law has been using RAH Menomonee Falls for over two years. What makes this Home Care Provider so unique is that RAH only provides the client with caregiver's that are suitable to their expectations. There has never been any hurt feelings or frustration if our loved one does not have a good rapport with a particular caregiver. RAH will find the RIGHT team for my Mother-In-Law. RAH has provided a nurturing, but empowering caregiving for our 84 year old Mother. The relief, security and open communication that RAH Menomonee Falls has provided our entire family is priceless. They have changed our loved one's life and Ours.

October 28, 2013

By Robb53051

I am a past client of this provider

Right at Home handled my mother's needs with compassion and caring. We thanked them in the obituary and feel we have made life long friends.

February 25, 2013

By Bob18

I am a current client of this provider

Poor communication, sends caregivers unprepared and not knowledgeable. Do not know how to us a bed pan, slide board etc. Do not call when new person is coming as requested. Do not prepare caregivers when coming for the first time. Do not know the needs of the patient. I have 2 good caregivers now, Samantha in the morning and Ken in the evening.

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About Right at Home Menomonee Falls

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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