Family Tree In-Home Care San Antonio San Antonio, TX

Offers Home Care

62 Reviews
Call (800) 973-1841
Family Tree In-Home Care San Antonio (800) 973-1841
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Reviews of Family Tree In-Home Care San Antonio

62 Reviews Write a review

Home Care Reviews for Family Tree In-Home Care San Antonio

April 06, 2021

By Ernest G_1

I am a past client of this provider

They could have ensured consistent scheduling. They have good communication with the clients and the caregivers.

March 30, 2021

By Joann H_7

I am a current client of this provider

I can't get in the kitchen so they help me with fixing meals. They help with the routine care. A couple of their aides spent a lot of time on their phones.

March 19, 2021

By Noel R_1

I am a past client of this provider

I was very satisfied and they helped me a great deal. I like the employees they sent.

March 15, 2021

By Russell C_3

I am a current client of this provider

My husband is 100% handicapped. This gives me a chance to get out and do other things. They are on time and do a good job. They are friendly and nice.

March 08, 2021

By Nicholas C

I am a current client of this provider

They provide companionship. They are getting him where he needs to be. They have been able to meet our needs.

March 08, 2021

By Patricia A_16

I am a past client of this provider

They are very personable. I would like them to have more substitutes for caregivers.

February 25, 2021

By Samantha N_1

I am a current client of this provider

They understand who Rodney is as a person so the aide is very accommodating to his needs. He keeps Rodney at the forefront all the time. My company partners with them so I will always refer them because they do a great job.

February 23, 2021

By Anonymous_4503

I am a current client of this provider

I wasn't really suited for home care because I am very independent. The agency was a ways away and they didn't have enough caregivers to send to me. The caregivers didn't show up and I think one took a phone charger from me.

February 20, 2021

By Sean M_3

I am a current client of this provider

It allows me to make sure my parents are okay. It helps them stay in their house. The do a good job at keeping in contact with me. It would be nice if their in home care providers would be a little more medically trained.

February 18, 2021

By Molly S_1

I am a current client of this provider

They showed me how to do things and gave me extra help. The caregivers are very good at what they did. However, they got bored because I didn't have much to do.

February 18, 2021

By John M_53

I am a past client of this provider

A lot of things happened really fast. The last few days were pretty bad. Jean got a long fine with some girls, but others weren't good. We asked that one not come back. A couple of the girls who came over were just not qualified to do the work. But some were good. Some didn't know how to provide nursing services.

February 17, 2021

By Lynn A_3

I am a past client of this provider

They could have been more helpful and they could have interacted more with her. I realized that they hung on to the deposit and they took forever to return it.

January 28, 2021

By Anonymous_4387

I am a current client of this provider

They help with housekeeping and they do whatever I ask them. I like those that are helpful and sensible. They get work done.

January 28, 2021

By Joyce L_11

I am a current client of this provider

She does everything I need to her to do and things I don't ask her to do so she goes above and beyond. They should not charge so much and bring more caregivers.

January 26, 2021

By Anonymous_4385

I am a current client of this provider

They help me out and they do what I want. I like some of the caregiver that they have sent.

January 20, 2021

By Dina M_2

I am a current client of this provider

They could make our lives easier by communicating with our family more. They could communicate more with the families. I would like to hear from them with other avenues, not just phone calls. Maybe email or text us.

January 08, 2021

By Yolanda C

I am a current client of this provider

They take care of my mother so that I can have a break. I can do what I have to do. The caretakers we have had are trustworthy and I like how they provide care.

January 08, 2021

By Mark H_11

I am a current client of this provider

They need to be able to transfer my parents from chairs to beds. They need to be more consistent with the caregivers. They need to be more reliable.

December 21, 2020

By Linda S_42

I am a past client of this provider

They helped him by providing companionship. I didn't have to worry about staff turnover.

December 19, 2020

By Theresa M_7

I am a current client of this provider

If we did not have them she would have to be in a facility. They make meals. I like the caregivers. They have been good with my mom and they have been reliable.

December 15, 2020

By Kathlene Susan D

I am a current client of this provider

The services help to make my life easy. The caregivers help to make the company good.

December 09, 2020

By Eileen E

I am a past client of this provider

I needed them when I got out of the hospital and they were able to come. Their billing procedures were very good.

December 05, 2020

By Tina B_7

I am a current client of this provider

Without family Tree, I could not leave him alone. I know that he is safe. They work with me when my schedule changes and always have someone to take care of him.

November 30, 2020

By Michael L_18

I am a current client of this provider

She helps with sore muscles. They have made all the difference. My mom really likes them.

November 25, 2020

By Julie B_10

I am a past client of this provider

I work full-time, so I needed to have someone in the home otherwise I couldn't have gone to work. We were very happy with them. They had the best home care providers of all the companies we have used previously.

November 21, 2020

By Buck B_1

I am a current client of this provider

The most helpful is that they are there for my parents when they need something. My mom has enjoyed the one person that she has, who has been very consistent.

November 19, 2020

By Johanna C

I am a current client of this provider

They make sure he gets to his doctor's appointments and that he is okay. The people they send are always very capable, and we have had the same two ladies that help my mom, and now my dad, for several years.

November 19, 2020

By Richard R_12

I am a current client of this provider

They are doing fine. We have gone through a lot of people though. We have had some issues with people not showing up in the afternoon.

November 18, 2020

By Jeanne D_1

I am a past client of this provider

They needed to be on-time. They needed to leave when the shift ended. I would have liked for them to have substitutes that were adequate. They needed to care about their clients. They needed to check on their clients. We never received calls. We even had caregivers not show up for their shifts.

November 09, 2020

By Bruce Flanders

I am a past client of this provider

The caring staff took 24-hour care of my mother for two months, until she died. I was pleased with their transparency in documenting their time as well as services rendered. The staff made a difficult time bearable.

October 29, 2020

By Diana V_3

I am a past client of this provider

We didn't have any problems with them. They helped with managing her medication. Management was thorough and provided a lot of information we used. We were lucky to find someone so informed about dementia.

October 22, 2020

By Sherry H_6

I am a past client of this provider

I didn't worry about her through the night because she had someone there in case she tried to get up. I liked that they had great communication and handled the billing.

October 15, 2020

By Mary M_49

I am a current client of this provider

They help the most with just communicating well with me and letting me know that my mother is being well taken care of. I like that they have been able to cover the times that I need, which is around the clock care.

September 28, 2020

By Leslie F_2

I am a current client of this provider

At first, when they first started, they were not giving me information, so I did not know for sure who was going to be coming. They could let me know. The people that they send are great and do a great job. They work hard on making sure that we get what we need.

September 28, 2020

By Kevin D_2

I am a past client of this provider

They bathed my mother and got her up in the morning. They could figure out the billing shifts. They ended up taking it from my father's account and I didn't like that.

September 22, 2020

By Jason P_2

I am a current client of this provider

They have helped me the most by having good communication on when they are coming, and when they schedule appointments. I like their professionalism and their genuine concern.

September 11, 2020

By Suzette Q

I am a current client of this provider

They have been very flexible. My mother has memory issues so the caregivers have been very flexible and helpful. They keep her busy. They have sent excellent caregivers and the one we have now is exceptional. We are happy with her. They help her dress.

September 11, 2020

By Walter J

I am a current client of this provider

If the caregiver is ill or not able to come in that day, they get a replacement, and that is good. They had a range of services that we were looking for. They made sure that she had home-cooked meals. They had the main things that we were looking for.

August 28, 2020

By Steven T_2

I am a current client of this provider

They check with me once to several times a week. They got me somebody that I get along very well with. I like the service and I like the people. I have communication with her and I got a nice letter from her, so I appreciate what she does.

August 27, 2020

By Ladd L

I am a current client of this provider

It helps me to get up and down and provides some social interaction. The caregivers have been good and it's been easy.

August 20, 2020

By Jason P_1

I am a current client of this provider

They keep up with things via texting. The health care really helps us out. They are professional and friendly, they always check up on us.

August 20, 2020

By Anonymous_3976

I am a current client of this provider

They were able to get me a caregiver at the times that I needed someone to drive me to the doctor. That was very helpful. I like that you can call when you need them. You don't have to have a set schedule.

August 20, 2020

By Frank M_13

I am a current client of this provider

It allowed my mom to get some desperately needed sleep. One of the things I did like is that it is the same price whether it is on the weekend or week day.

August 20, 2020

By Esdras N

I am a current client of this provider

The services provide all the care my husband needs. Family Tree In-Home Care is a good company. When we need something they get it to us quickly.

August 20, 2020

By Evelyn L_10

I am a current client of this provider

They make sure I get to my appointments and they are very good drivers. They have been competent.

July 29, 2020

By Joyce K_9

I am a past client of this provider

They took good care of him and kept him happy. They were easy to work with and they were always there for me.

July 28, 2020

By Michelle H_9

I am a current client of this provider

The caregiver is a gem. They have been easy to work with.

July 22, 2020

By John K_36

I am a current client of this provider

They lift the burden of day to day activities. They make me feel like I can act like a daughter and not a caregiver.

July 14, 2020

By Laura C_10

I am a current client of this provider

I look forward to them. They clean for me. They take care of my house very well.

July 14, 2020

By Melvel C

I am a current client of this provider

They help me out so I do not have to rush over to see if she has fallen since Keisha is there. They can send me a receipt. They have been really honest with me. The communication to me is a big deal.

June 25, 2020

By Anonymous_3791

I am a past client of this provider

They needed more training on caregiving because they would just sit there. I feel that the caregivers did not listen to what we asked them to do. We asked them to wear a mask and gloves and a couple of the people would not do it.

June 23, 2020

By Mimi C

I am a current client of this provider

Everybody is very conscientious and takes good care of the client. I feel secure with him in their care. They are very reliable and responsive.

June 17, 2020

By Melinda B_1

I am a current client of this provider

I think it's helping him out a lot. He looks a lot better and he's gaining his weight back. He's there all the time, and before they came he was just lying in bed doing nothing and not even paying attention to the TV. I think them being there helping him is great. My husband has enjoyed having them there. They take care of him very well. That's about all I can say because I can't see it because we're not allowed into the facilities anymore.

September 06, 2016

By SherydJackson

I am a current client of this provider

I couldn't have asked for more caring, competent caregivers who cared for mother as if she was their own. They are like a blessing to me.
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About Family Tree In-Home Care San Antonio

Family Tree In-Home Care San Antonio is an in-home care provider serving San Antonio, Texas and the surrounding area. Family Tree In-Home Care San Antonio offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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Services and Amenities of Family Tree In-Home Care San Antonio

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Rn Delegated, Medically Necessary Tasks

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 15 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Memory Care Training
  • Validation Techniques
  • Training Areas Extra: Oral Care, Hydration, Mental Health, Diabetes, Hospice

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCSSA (PAS)
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Family Tree In-Home Care San Antonio

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