.png&w=256&q=75){kind=small}
Outreach Health Services Austin, TX
505 EAST HUNTLAND DRIVE SUITE #550A, Austin, TX 78752
Get Cost Information
By clicking Request more info you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Reviews of Outreach Health Services in Austin, Texas
1.0
(1 review)
Objective Honest Reviewer
1
|
May 12, 2011
Very poorly managed, and caused more problems than they were help. My sister and I care for my elderly bedridden mother. My sister was scheduled for surgery, and we needed someone that could come in and bathe, feed, and change my mom on a daily basis. Outreach Health Services in Austin, Texas agreed to take the job in advance, and came out the day before my sister was scheduled for surgery. A manager and the worker who was to care for my mom were present. They agreed to the job, took our check, and then called back the night before my sister was scheduled for surgery with a problem. Their local supervisor said, that their "professional" health care worker wasn't "comfortable" changing diapers, and proceeded with the "upsell" pitch for more hours. Numerous calls later to various managers corrected the problem, or so we thought. They waited until my sister was in the hospital, and had just had her surgery to let us know that they would not be able to fufill their obligation, and even wanted to return our check and cancel the service, if we were not willing to upgrade. Very unprofessional, no coordination between management, and workers who do not feel "comfortable" changing an elderly woman's diaper. Their voicemail by their own admission "does not" work. Wow, what can I say, other than "not recommended."
What you can do with Caring
About Outreach Health Services in Austin, Texas
Outreach Health Services is a Senior Care provider in Austin, Texas that offers residents Home Health Agencies services. Contact Outreach Health Services for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.
