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Girling Personal Care - Austin, TX

3307 Northland Dr, Austin, TX 78731

(800) 558-0653

Verified Partner

3.8

(6 reviews)

Offers Home Care

Photos of Girling Personal Care - Austin, TX

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Reviews of Girling Personal Care - Austin, TX in Austin, Texas

3.8

(6 reviews)

    Rbazan

    4

    January 24, 2022

    I am a current client of this provider

    We appreciate all the good help they have hard working and friendly staff

    Provider Response

    Hello, thank you for taking the time to share your experience with us. We appreciate you sharing your positive feedback with us.

    KerrieBUllard

    1

    November 30, 2020

    Other

    Girling has ben one of the most incompetent services available in this area. My mom fell and broke her hip due to their care attendant leaving her alone with a wet floor, causing her to fall and break the hip. Then after nursing rehab, Priscilla, the scheduler treated me with great disrespect when I tried to get services started again after my mom was discharged from the Nursing Rehab. She originally told me that they had someone lined out to begin services. When I did not hear anything and called her, she said "there are a lot of other patients here you know" Once those services started, the girl they hired had an accident, and did not return when released by the doctor. They did not offer a fill-in. I called the on call supervisor and reported that it had been over a week since anyone had been here to help with mom's care. She said that she didn't have anyone to send out, but would have the regular day shift contact me. I have yet to hear from them. If my mom did not need these services, she wouldn't be getting them. Anyway, I'm switching services, and I feel that Girling is very incompetent. How do you run a business like this????

    Provider Response

    Hello Kerrie. I appreciate you sharing your feedback with me and can assure you we take your concerns seriously. I've passed along your review to our administration for investigation, and the leadership team would like the opportunity to discuss your concerns directly. For your privacy, please send your contact information to us. When you provide your contact information, it helps to expedite communication with our team. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Brian D

    MS

    4

    February 28, 2019

    I am a current client of this provider

    My mom has in-home care, and we're using Girling Community Care. They're offering home care 20 hours a week. They provide housecleaning and meal preparation. The caregiver is fine. My mom is comfortable with her and she is familiar with her. It is all through Medicare.

    Provider Response

    We appreciate you sharing your positive experience with us.

    Sheila

    4

    May 7, 2018

    I am a current client of this provider

    The caregiver from Girling Community Care washes my mom's clothes, cleans up her room, bathroom and bath, helps with hygiene, and fixes her meals. Everything is perfect. She is a good worker. She is just lovely.

    Anita453350

    5

    November 29, 2016

    I am a past client of this provider

    The nurses, PT & OT employees were encouraging me all the time. The exercise program helped me gain my strength. The aides that helped me the most were Laura and Barbara, I don’t remember her last name.

    Jeannette050571

    5

    November 29, 2016

    I am a past client of this provider

    The two young women who assisted me after my two knee surgeries were very helpful and good company. I certainly appreciate the help they provided to me.

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    Services and Amenities of Girling Personal Care - Austin, TX in Austin, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Girling Personal Care - Austin, TX in Austin, Texas

    Compassionate care and Extraordinary service.

    Receive comprehensive, empathetic care in the comfort and safety of your own home. As the oldest and largest personal home care provider in Texas, we have the experience and resources needed to provide extraordinary care for the families we serve.

    Our professional caregivers provide customized, personal care from short-term to 24-hour assistance in the safe, comfortable surroundings of their own homes.

    We assist with personal care and daily living necessities, including:

    • Personal Care (bathing, dressing, grooming, toileting, transferring)
    • Shopping and meal preparations
    • Light housekeeping
    • Companionship
    • Medication Reminders
    • Respite Care (relief for family caregivers)
    • Transportation and stand-by assistance

    Map of Girling Personal Care - Austin, TX

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