They could make my life easier by helping me do exercise. I need some encouragement.
I like that they are dependable. They have two caregivers who they gave just to me. They show up every day, and it is very organized.
BrightStar Care Nashville W / Franklin
Offers Home Care
29 Reviews
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(800) 973-1841
Reviews of BrightStar Care Nashville W / Franklin
Home Care Reviews for BrightStar Care Nashville W / Franklin
October 10, 2019
I am a current client of this provider
September 12, 2019
I am a current client of this provider
It's made my life easier. I don't have to go take care of My loved one. I have way less stress.
My loved one has a traumatic brain injury, so it's not like the average person who needs care. One person didn't work out well, but they changed that. We need seven days, and the people we have gotten can't give seven days. One caregiver is fabulous, and we just got another one who is fabulous also. My loved one is happy, and that's the main thing, keeping him happy. I'm happy.
August 22, 2019
I am a current client of this provider
She has taken care of my grandson. She does different things. She sits and talks to him, and that's what he needs.
I guess that they will come out and take care of your loved one.
August 14, 2019
I am a current client of this provider
They should use common sense of what needs to be done.
They could be more attentive.
July 12, 2019
I am a current client of this provider
The services have an enormous positive impact on her life, but when they aren't able to come they have a negative impact.
We've been having troubles getting people to come out. The caregivers will confirm and then not show up.
June 17, 2019
I am a current client of this provider
Having a caregiver with my grandmother every day makes a great difference. They help with feeding, changing, clothing, and bathing.
We had issues with the caregiver. We had a specific caregiver that stopped showing up. Every time they scheduled a replacement, they wouldn't show up. We went through a 2 week period without a caregiver.
June 17, 2019
I am a current client of this provider
They clean his house for him.
My dad can't talk because of his stroke, and it's fine.
May 16, 2019
I am a current client of this provider
It is a good program, and I have had no problems with them.
My caregiver takes good care of me.
May 14, 2019
I am a current client of this provider
We're terminating them. They need to have more consistent scheduling.
We had a lot of scheduling issues when our consistent caregiver was out on vacation. They really weren't able to fill her shifts. They had plenty of time to be able to fill it. They originally had our entire time. They weren't able to fill the weekends, so we switched some hours to another agency. We just decided to switch all our hours. They need to provide consistent care.
April 10, 2019
I am a current client of this provider
I am not sure that the agency has done anything out of their jurisdiction for him.
They make sure that somebody is here.
April 10, 2019
I am a current client of this provider
It is the caregiver that is provided that I like.
I like the caregiver I have.
March 18, 2019
I am a current client of this provider
The brain stimulating exercises have been helpful.
They are very professional and caring.
February 23, 2019
I am a past client of this provider
They could make sure that their people are properly checked.
They need to check the caregiver backgrounds better.
February 12, 2019
I am a past client of this provider
They responded immediately. I had to set all of it up from the hospital and they were so helpful.
They are caring and very responsive to your needs, even on a last minute basis. They call to check and make sure everything is fine. The caregiver made my husband feel relaxed and comfortable. She even came to the hospital with him to pick me up. They were perfect.
January 22, 2019
I am a current client of this provider
Them being here is allowing me to go home and get some sleep.
The people that they are sending are like 18 years old. They need more experienced people.
December 28, 2018
I am a past client of this provider
The caregiver didn't do much but stayed on her phone.
The reason I wouldn't recommend them is because they didn't do what I asked.
November 09, 2018
I am a current client of this provider
They help me manage the day and to perform tasks throughout the day.
They have good service.
September 17, 2018
I am a current client of this provider
I don't live near my aunt, so it helps knowing that she is being taken care of the way I would want.
The agents that contact me always keep me informed of what is going on. If a caregiver isn't going be there, they let me know and are easy to work with.
July 27, 2018
I am a current client of this provider
The positive impact is that there is someone there with my loved one and I can go to work and be confident he is taken care of. Maybe if their caretakers were a little more proactive about doing things, it would be better.
One of the things I dislike is the fact that they don't have some caretakers that are on call for last minute changes, like when the regular caretaker is not available or calls in sick. Many times I have to take off work to stay home.
July 12, 2018
I am a current client of this provider
They fix my food and help me get dressed for whatever I am going to do.
I would tell a friend that they have provided people here on time and they fix me something to eat.
June 07, 2018
I am a current client of this provider
My mom has to go to my grandmother, or I have to take off work when the caregivers don't come.
They need to be able to get enough workers so that my mother can have proper care.
April 25, 2018
I am a current client of this provider
They have not had consistent caregivers for us. I appreciate that they call to keep me updated if a caregiver is going to arrive.
April 10, 2018
I am a past client of this provider
I like BrightStar Care's services and the care I got. I liked my caregiver, but she is no longer with BrightStar Care. The caregiver made it easier on me.
March 19, 2018
I am a current client of this provider
BrightStar Care is a good service for us with good people. I don't have to worry about my husband, he is well taken care of.
December 18, 2017
I am a current client of this provider
My caregiver is really great. She is very attentive, gets me food, and gets me everything I need. BrightStar Care is very courteous. My caregiver has made a big difference for me. She is very caring and it doesn't matter if I have an accident, she doesn't make a big deal out of helping me. She is a very caring person with her patient.
November 20, 2017
I am a past client of this provider
BrightStar Care sent us a professional caregiver. BrightStar Care helped my loved one the most by keeping him safe.
November 08, 2017
I am a current client of this provider
BrightStar Care is very friendly, helpful, listens, and does their best to provide what you need. The services have been able to teach me a lot about caring for my father by watching the caregivers. They also allow me to be able to get work done.
November 08, 2017
I am a past client of this provider
BrightStar Care has a great service and office staff. I really liked their office staff the most. I really liked how prompt the caregivers were.
October 25, 2017
I am a current client of this provider
I can count on someone from BrightStar Care showing up. BrightStar Care does things for me that I need, because I'm restricted.
About BrightStar Care Nashville W / Franklin
BrightStar Care Nashville W / Franklin is an in-home care provider serving Nashville, Tennessee and the surrounding area. BrightStar Care Nashville W / Franklin offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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