BrightStar Care Nashville W / Franklin

Offers Home Care

29 Reviews
Call (800) 973-1841
BrightStar Care Nashville W / Franklin (800) 973-1841
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Reviews of BrightStar Care Nashville W / Franklin

29 Reviews Write a review

Home Care Reviews for BrightStar Care Nashville W / Franklin

May 14, 2019

By Nina M_1

I am a current client of this provider

We're terminating them. They need to have more consistent scheduling. We had a lot of scheduling issues when our consistent caregiver was out on vacation. They really weren't able to fill her shifts. They had plenty of time to be able to fill it. They originally had our entire time. They weren't able to fill the weekends, so we switched some hours to another agency. We just decided to switch all our hours. They need to provide consistent care.

April 10, 2019

By Austin K

I am a current client of this provider

I am not sure that the agency has done anything out of their jurisdiction for him. They make sure that somebody is here.

April 10, 2019

By Mary H_35

I am a current client of this provider

It is the caregiver that is provided that I like. I like the caregiver I have.

March 18, 2019

By Barbara S_24

I am a current client of this provider

The brain stimulating exercises have been helpful. They are very professional and caring.

February 23, 2019

By Ronald B_3

I am a past client of this provider

They could make sure that their people are properly checked. They need to check the caregiver backgrounds better.

February 12, 2019

By Debbie G_3

I am a past client of this provider

They responded immediately. I had to set all of it up from the hospital and they were so helpful. They are caring and very responsive to your needs, even on a last minute basis. They call to check and make sure everything is fine. The caregiver made my husband feel relaxed and comfortable. She even came to the hospital with him to pick me up. They were perfect.

January 22, 2019

By Anonymous_1218

I am a current client of this provider

Them being here is allowing me to go home and get some sleep. The people that they are sending are like 18 years old. They need more experienced people.

December 28, 2018

By DiAnne P

I am a past client of this provider

The caregiver didn't do much but stayed on her phone. The reason I wouldn't recommend them is because they didn't do what I asked.

November 09, 2018

By Jason H_1

I am a current client of this provider

They help me manage the day and to perform tasks throughout the day. They have good service.

September 17, 2018

By Vanessa C_1

I am a current client of this provider

I don't live near my aunt, so it helps knowing that she is being taken care of the way I would want. The agents that contact me always keep me informed of what is going on. If a caregiver isn't going be there, they let me know and are easy to work with.

July 27, 2018

By Richard W_1

I am a current client of this provider

The positive impact is that there is someone there with my loved one and I can go to work and be confident he is taken care of. Maybe if their caretakers were a little more proactive about doing things, it would be better. One of the things I dislike is the fact that they don't have some caretakers that are on call for last minute changes, like when the regular caretaker is not available or calls in sick. Many times I have to take off work to stay home.

July 12, 2018

By Mary M

I am a current client of this provider

They fix my food and help me get dressed for whatever I am going to do. I would tell a friend that they have provided people here on time and they fix me something to eat.

June 07, 2018

By Vivian C

I am a current client of this provider

My mom has to go to my grandmother, or I have to take off work when the caregivers don't come. They need to be able to get enough workers so that my mother can have proper care.

April 25, 2018

By Ericka F

I am a current client of this provider

They have not had consistent caregivers for us. I appreciate that they call to keep me updated if a caregiver is going to arrive.

April 10, 2018

By Theresa E

I am a past client of this provider

I like BrightStar Care's services and the care I got. I liked my caregiver, but she is no longer with BrightStar Care. The caregiver made it easier on me.

March 19, 2018

By Sam M

I am a current client of this provider

BrightStar Care is a good service for us with good people. I don't have to worry about my husband, he is well taken care of.

December 18, 2017

By Debra S

I am a current client of this provider

My caregiver is really great. She is very attentive, gets me food, and gets me everything I need. BrightStar Care is very courteous. My caregiver has made a big difference for me. She is very caring and it doesn't matter if I have an accident, she doesn't make a big deal out of helping me. She is a very caring person with her patient.

November 20, 2017

By Donald S

I am a past client of this provider

BrightStar Care sent us a professional caregiver. BrightStar Care helped my loved one the most by keeping him safe.

November 08, 2017

By Stanley I_2

I am a current client of this provider

BrightStar Care is very friendly, helpful, listens, and does their best to provide what you need. The services have been able to teach me a lot about caring for my father by watching the caregivers. They also allow me to be able to get work done.

November 08, 2017

By John G_13

I am a past client of this provider

BrightStar Care has a great service and office staff. I really liked their office staff the most. I really liked how prompt the caregivers were.

October 25, 2017

By Susan V_4

I am a current client of this provider

I can count on someone from BrightStar Care showing up. BrightStar Care does things for me that I need, because I'm restricted.
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About BrightStar Care Nashville W / Franklin

BrightStar Care Nashville W / Franklin is an in-home care provider serving Nashville, Tennessee and the surrounding area. BrightStar Care Nashville W / Franklin offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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