Elite Home Care Spartanburg, SC

Laura J_4

My daughter cannot bathe herself, and I can't bathe her because I'm elderly. The agency helps her with that. They're reliable and dependable, and they do what they're supposed to do.

Larry* H

I need people. They washed my clothes and cleaned my room up. They did a good job when they came.

Georgia B

They have made my life easier by making my loved's one life happier. They seemed to be very interactive and caring with the patients.

Beth

We are using Elite Home Care's services for my uncle. They come in one day for a week for four hours. They're doing light housekeeping and companionship. We were assured that he would have a team of two people and he would see one of those two people each week; however, it has ever been the same person twice. Quite often they will call a couple of hours before there is supposed to be someone here. That's always been a little disconcerting, but so far, they have always covered the shift. The billing is fine, but the scheduling apparently is an issue on their end. Nevertheless, the people that have been coming have been great. We have no issues with the caregivers themselves.

Amy* P

They provide very convenient services.

Judy* P

They send out the girl to me. I'm mostly capable to do everything I need to do. The girl that comes out to check up on me is nice and goes to the store for me. If there is something that I need to get done, she is able to do it.

Elizabeth* L

They take a little bit of the load off of me because we are here 24/7. They need to improve on having someone here all of the time for my loved one.

Samuel* O

They come and help him clean his home. They can be on time to our home.

Anonymous_1634

Because I cannot drive, they drive me around to pick up things for me, like clothes and grocery items that I need. The caregiver that I have coming here is very pleasant, here on time, and is very capable.

Thomas T_1

They need to keep us with one caregiver because we wind up with one on-one day and another on the next day and I don't like leaving my husband with someone who hasn't been coming. To get a good recommendation, the staff needs to get ahold of me if the caregiver will be late or not show up because my doctor's appointments are scheduled according to them being here and I have to cancel at the last minute.

Shirley* S_1

They help me a whole lot with my home health care by giving me a bath, making my bed, and doing the things that need to be done. They have been real good. They are doing all they can.

Dan S

They could have a greater impact by being on time more often as well as understanding me as their clients better. I would like to see the quality of their help be improved. My normal caregiver is fine, but the fill ins haven't been as great.

Buster J

It makes it easier for him, he doesn't have to do as much. They do everything that he wants done. He is very satisfied with it.

Vivian H

They just provide any service I need, like going to the grocery store. She took me to store, and while she went grocery shopping, I went to go get my hair done at the salon. My caregiver is always on time, and she carries me wherever I need to go, like the grocery store.

Vivian* R

They are always here and doing whatever I want to get done. They are here every day for me.

Minnie* A_1

They have really made my life easier. I can't move around very much to do cleaning, and they help me with washing my back. There are some caregivers who are respectable. They have some caregivers that are very good. They're kind and they don't mind helping me with doing what I need to be done. Also, they don't complain.

Mitchell P_1

They have made things easier for me because I am blind and in a wheelchair. I like them because of their personal service.

Anonymous_1711

They seem to do a pretty good job once they are there. It just seems like it is a new person every day, so it seems like they have a problem with keeping people there. They are not as dependable a lot of the time. At times, they are late and their comments are that they do not have anyone available. They have left early instead of staying for the time frame that they needed to be there. We have had to change care people there. Maybe the management is the problem. I am not really sure what the problem is.

Nancy W_23

They are able to have eyes on my loved one when I'm not able to be there. I like that someone is able to be with my loved one.

Clifford* M

It really made my life easier having someone there helping. I had to train some of the caregivers. They need to send more experienced caregivers and not send so many different caregivers. Some of the caregivers were good, but they only came once or twice before they were replaced.

Donna F_3

I had one caregiver one time, and they were nasty to me and interrupted me when I tried to tell them something. They help out when I need help.

Lisa* L

It has been a disruption to my daily life. I haven't had a CNA for months. Up until the current caregiver it has been very poor service.

Carolyn C

They should make sure that the caregivers are here on time and make sure that they don't cut their time short. I've been with Elite Home Care for a couple months, and I have had different people come. It's been about 15 or 16 people. I'd like to have just one person coming.

Alfred G

He is able to talk to the people which he enjoys. Sometimes he gets annoyed with the people that show up during the time he is getting taken care of.

Cheryl S_5

He enjoyed having the company that day. The caregiver that they sent out was very courteous, helpful, and prompt.

BrigettaWilliams

It's been a help for me to know that she's being taken care of. I like the staff, the environment, and the quality of care. She's been willing to get up and go every day, which has been a blessing for me.

Kulap* C

They do our dishes and extra stuff. We don't ask for them to do it. They do her laundry and they clean up everything for us. I like the nurses and the caregivers. The nurses come every morning for my mother.

David* E

Everybody does an excellent job at what they are doing. There are certain things that I cannot do myself, and it is nice that the dishes can get done everyday and that things can be straightened up everyday. I like that everyone I have dealt with is nice, and they have been helpful and do what I need. They have also been willing to incorporate the day center, which I really appreciate.

Anonymous_1491

They just keep things in the household smooth. The office people need to make some corrections, but I have no problems with the caregivers.

Maria K_1

They make her life easier because she is able to be with people her age and is able to learn with them. I like that the people are nice, courteous, they give me respect, and they take care of my daughter.

Shirley* G_1

It is hard to get people to come out. They really don't take care of their people.

Aaron* H

They come 90% of the time. They come and do their job.

Brian M_3

The agency has helped my mother to turn around. Her dementia isn't nearly as acute as it was. They give my mother a lot of attention and affection.

Virginia* E

I had one knee replacement and my hip is giving out, I need someone to come in and help me do the basic housecleaning. They are decent people and they don't mind working because they have been CNAs. They don't come and sit and look at me, they do the work. The caregivers now are just filling in and I get that. I would like to have the same 1 or 2 of the same caregivers all the time.

Annie S

They need to send people that come to work and people that I do not have to sit and tell them what to do. They need to make sure that they can do the thing that I need done. They need to send the same caregiver to my home every time. The one that I like doesn't give me any problems.

Holly* G

They help me get to my appointments and they help me with my bags. They are nice and they are fun to be around with.

Harold S_2

They have made things easier by giving my loved one more of a schedule, we know when they are coming in and he doesn't argue with them. They need better communication with their workers and I think that they are short staffed.

Norman M_2

He has really enjoyed having the caregiver around. Primarily, she has given him conversation and attention. We are still trying to deal with having only one or two individuals, but we have liked a caregiver because she has been really terrific.

Tracy* J

I don't have to do a lot of work, so I won't be short winded because I am on oxygen. They represent me and provide good meals. The caregivers are really good and excellent.

Jarvis A

The services were helpful because I had somewhere for my father to go and something for him to do every day. He was able to get out of the house. They had great caregivers who were concerned and attentive. They had excellent services and they had an adequate staff.

Beth O

I wish they would allow later care. I used to have to take him to work, but it has been good and affordable. They know my loved one's name, and they are very personable, which is very important to me.

John S

They have helped the most with her bathing and keeping her clean and also keeping the apartment clean. I sure appreciate what they offer for her and I'm thankful.

Lois* M

One of the caregivers did not do anything for me. They need to get some better workers.

Janice* O

They need to train the caregivers before they send them out. They come out here, and they do not seem to know how to clean the house. They may have never given someone a bath. We have been trying to get a permanent caregiver for about seven months. They keep sending out different people, and then we have to keep telling them things.

Diane C_14

In the beginning, they weren't very punctual and they were having trouble finding drivers. They had brought my loved one home early and I still had errands to run. They should have more qualified drivers. They have a beautiful program. The caregiver was very diverse and was able to do what was needed.

Thomas L_6

He gets the chance to mingle with other people. He loves going to the daycare facility. They are really likable. He enjoys being around them because they are hard workers.

Sandie S

They helped me walk since my legs were very weak. I liked that they were very personable.

Mary* B

They help me manage things and get myself together. They know what they are doing.

Fannie* M

If the caregiver is not going to show up, they need to let me know right away. The caregiver that I have now is fine. Her and I are alike.

Brenda* E

I have no way of getting my groceries or medications on my own, so it helps a lot. I have a nice caregiver and I hope they never change her.

Carlson* M

They help me by doing things I can't do by myself, like bathing and cooking. I like that they are always on time.

Muriel M

They look at our situation to make sure we are as comfortable as possible. They show a lot of concern, interest, and help.

Allie* M

They provide in-home care and a quality caregiver who can assist my mom with her needs so I can go to work. We have been using them now for a little over 2 years and their services have greatly improved, especially around communication.

Cindy M_7

They need to do what they say they are going to do. They lie. They tell me that they have an aide when they do not. They will tell me the aides are quitting, but they are just replacing them.

Madalena M

It is helpful having them assist me in getting my mom more active and out of the house more often. I like that they have a quick response to fill in a need.

Faye B

They really weren't there enough for us. They could make sure we had a consistent caregiver. I would like to see better screening of the caregivers that go into homes.

Edith* L

They come 3 days a week. They help with the shower, and they do some housework. They take her out for 2 days a week so that I can get some things done. They always get me somebody. If someone can't make it, they always get someone, even if it takes a little while.

Anonymous_1219

I would like them to assign me somebody who wants to work and do the things they are supposed to do. They have some good people, but they also have bad people. I have some that are okay.

Geneva* R_1

What they are doing is fine. I would like them to call me beforehand if they are not going to be there.

Bernice* H_1

The companionship helps her the most. I can always depend on them to get someone here, so I can go to work. They are nice.

Susan* A

They have helped me the most with my household chores, and taking me to important places I need to get to. I have had many aides and this last one wasn't good, so I would like to have someone to replace them.

Ann M_14

They are dependable, and I think that's really important when I expect them to be taking care of someone. For the most part, I've been very pleased with their service, but it depends totally on who they send. Some employees are better than others. They have been cooperative for the most part. I know it's difficult to get people to work for minimum wage, so based on that fact, I think they do pretty good work.

Chuck F

They help the most by letting me get things done and freeing up time. I like that they are thoughtful and kind. They care about the people they work for.

Jennifer* C

When the people got there on time, they were good. They would give good care, and that was positive for her and us. The biggest problem was people showing up on time. A few times they didn't get there at all, and I had to keep calling the office to tell them someone wasn't here. That was important, especially in the mornings, because she went directly to daycare. If they weren't here on time, she would miss the bus.

Kenneth* F

I feel way better having someone come in and do what needs to be done. They have been a blessing to me. They have been outstanding. They always come, and if they aren't able, they call ahead of time. They have substitutes come if they can't, and you have options.

Thelma K_1

It has made her feel much better, and she has improved a lot. I like that they take care of my loved one, and I would really recommended them.

Douglas W_2

They were available when we needed them, and they took good care of my mom. My mother really seemed to enjoy being there.

Danny H_1

We only use them twice a week. We don't really need it. It is giving my dad different things to do and different people to talk to twice a week when we take him there. They seem very friendly and attentive. They are always in a good mood and enjoy what they are doing. I haven't seen any bad attitudes.

John Joseph M

It's been a game changer for both of us. They are all extremely nice, upbeat, and provide excellent care. They are professional. I can't say enough good things about them.

Irish* H_1

They don't help me do that much. They just sit there. They need to be given something to do. They don't do it on their own.

ShirleyJ

They need to have more consistency. She has health problems and if they keep switching people, she thinks it is something she did. I like that the staff is on time. They are prepared to work, when they come.

Teresa P

I've been caring for my father for almost two years and it's nice to be able to take him to a place that's safe. I can get things done during the week, which helps with my state of mind. I appreciate all of the services that are available to him. The staff is knowledgeable, friendly, and very clean.

Patricia* N

They sent me a good aide. She listens and does what I need done. They let you know if the aide is not coming ahead of time. They give really good service. If you have problems with the aide, you can switch out the aide.

Dawn W_2

It has made it easier and it has helped a lot. They stay right on top of the people. If they show any sign of something going on, they are in communication.

Anonymous_1199

If we had a bigger pool of caregivers to choose from, it would make some things easier because I have narrowed down the requirements needed for his care. I would like them to have a larger number of caregivers to choose from. They are limited in the caregivers that we get.

Sarah* P

They make everything easier, from quality of life, to companionship, to daily tasks. They're always on time and they always inform me if they're going to be late.

Christopher G_2

They're wonderful. They take care of my son the way I want him to be taken care of in a proper way. The caregivers are wonderful. They send me great people. They're good with my son. I've had two, and they're really good people that deal with him.

John* T

Because of the aide I have now, they have been able to help me get my daily living chores done. I like that they are there every time. I need to call and talk to someone.

John* B_1

They are boring. They don't have anything to do with me anymore. Sometimes they are good, but the food is poor. They don't always come when they say they are.

Cecil E

They help the most by doing what I need, and I just have to ask them to do it. I like that they do a good job and take care of me really well.

Joyce H

They have put into place extra activity for my loved one. I like that they follow all the rules and guidelines.

Jean S_6

I thought about walking to the grocery store, but they are able to help me for transportation. The girls were very congenial and have helped me shop.

Alma* J

They have helped to give me time away when I need it because even caregivers need a break sometimes. I like them because they really take care of their clients and the caregivers really have interest in the person.

Calvin H_3

They could have had more quality of workers. They needed better trained workers. I think that they could have more quality workers.

sandra p_3

They are taking good care of me.

Juanita* B

They seem very trained, they vacuum for me and do a good job. I had not really received help from other agencies, and I would recommended them over anyone else.

Roger W_2

The caregiver makes things easier on me by talking to me compassionately. I like that the caregiver comes out here and does a good job.

Anonymous_905

They don't communicate as well as they should. I'd like them to do a home visit and make sure they can accommodate someone before they tell the client what they can.

John L_9

She's enjoying being with people her age. We're very happy with it.

Rhonda A_1

They have made things easier by having someone here. We haven't gotten very used to them yet and our situation is unique.

Harl D

It makes life easier by helping my parents by cooking for them and bathing them. They do a lot for the people and help take care of them.

Teresa W

They have made my life easier by giving me a break, and they also give my loved one time to get out of the house. They provide physical therapy and help with medication. They are also great with my loved one.

Marcelene F

They are very welcoming to her when she shows up. We like their staff.

Zachary B_1

My son needs that time away from me and that interaction to help him grow. I know that they are working hard to find other people to help care for my child and I believe that they would help to care for others.

Lajuan* F

It makes me feel better for my house to be clean. They're very efficient, they're always on time, and they call in if they aren't going to be here. Sometimes they'll call in a day before. They keep me very informed.

Angela S_1

It has freed up some time and allows me some time for myself. My mother is taken care of every day.

Julia P

They could be more accommodating of my needs, with my schedule and getting me a better caregiver. They sent me their best caregiver, and she was not very good. She was lazy and didn't even interact with my loved one.

Dallas W

When my mom comes home, she is always smiling and they tend to wear her out a bit with the activities. They have activities for my mom, they are convenient, and they are really reasonable.

Denise B_2

The services don't make things easier, they just give the guys something different to do and they create less behavior. There needs to be more contact with people that we need.

Paula K_2

They help me the most with bathing my daughter and getting her dressed. She has cerebral palsy, and she can't do any of it by herself. It has helped me a lot. It meets all of my expectations.

Daniel C_1

I don't have to worry about cleaning, laundry, buying food, taking her places, or picking up prescriptions. They don't advertise very much. If they would advertise more, they could get more customers.

Willie* T

Someone comes in every day to relieve me so that I can go home and cook dinner for my family. I do not have a complaint about anything. I love everything.

Jill* M

They could have greater impact if they would come on time and send the same person. The way they assign a person, it would be great to get to know one individual, instead of a different caregiver each time.

Lynn Michelie B

They make me more independent than I am by myself. They are very nice, helpful, and friendly.

Gwen D

They need to show up on time and call to let us know if they aren't going to show up. When they come out, they are good and workable with the client.

John* W

The girl takes real good care of us and sees that we have all that we need before she leaves. If the girl is out that we have now, they always send somebody or let us know.

Janice* R

They help by just being here for me and doing things and caring for me. They could improve their communication.

Julia K_1

They are helping to clean the house run errands, and just talk. They are reliable, and always go by the schedule that you want and suits you best. They are interchangeable, and they are able to move their caregivers around very well.

Barbara* W

They help me get ready for a doctor's appointment, and she takes care of my needs because I am in a wheelchair. The housekeeper is excellent. We have had some that just come in and sit down. They get things done.

Alphonso* D

They are friendly, and they do the things that are asked. They are dependable, and the workers are good.

Donna D

They help my loved one get dressed and they help them do her activities of daily life. They are very punctual, and they help get things done as asked.

Betty M_7

I am with my sister and I cannot go to appointments or anything so this gives me the ability to do things I need to do. After a family member is there they need to know the needs more and to know how to deal with them.

Judy K_7

I haven't had them very many times, but the worker that comes to the home has been tremendous. She is very friendly and helpful. Her personality suits my husband. They are a little bit disorganized, but the caregiver they are sending is top notch. The communication seems spotty.

David "Terry" W

The services affect me more than my loved one, and the caregivers help me with the housework which frees me up to help my husband more. The caregivers do everything that we ask them to do.

Clifford* L

They have helped me by cleaning up. I can't see to sweep my bathroom. They do everything I tell them to do.

Melody S

It really helped because they stayed up to help my mother so I could sleep. I had two caregivers most of the time. The daughter was better than the mom. They didn't really do a lot. They sat there all night. If my child was around, the mom caregiver would tell my daughter to do things for her. It was very frustrating. The daughter, however, was pleasant and did her job.

John B_16

It helps me the most because it allows me to go out and do things because I can't really leave her. The people are very nice, and they take care of everything.

Cathy* S

The lady who comes helps my loved one take her bath, and she always has a smile on her face. I enjoy the lady who has been working with my loved one. She is always on time.

Calvin H_2

Sometimes my loved one needs assistance, but the caregiver is hesitant to help. They need to be more attentive to my loved one's needs.

Yvette B_1

They haven't been there very long, but they give me a break during the day so I can go to work. They are very organized.

Laura E

They have helped the most by just keeping my loved one safe. They are reliable, the particular caregiver we have is incredibly fantastic.

Richard L

By giving him a bath three times a week, it helped me tremendously. The caregiver that came out would give my husband a bath.

Shirley M_8

She loves going there. She is sad when she can't go. It's safe and secure, and the facility is clean. The staff is nice

Mary C_28

I can't get out of the bed without them. They need to have better communication among the caregivers and office staff.

Cheryl* M

They have helped me most by providing me with loving care. I like the care a lot.

Anonymous_855

It caused me extreme stress, and it caused the other health care aides to be late for their next client. It threw everyone's life into turmoil. I would continually get calls asking if the caregiver was here and they were not.

Dale a_3

They have been very accommodating with pick up time and providing transportation. He seems happier, and they treat him like an adult. He is content and happy because of that treatment. They are very good about communication, and they provide me with the schedule the week before and hourly coverage. This is key for me to know what he is doing at all times. The content in the schedule is really appropriate.

Frances* P_1

If it were the same ones that came out, it would have a greater impact. The one we have now is great, but when they send ten to twenty different ones, it's not good. If you pay them 9 dollars an hour, you can't get good quality work. They need to be a little bit more organized with who is coming. They should pay their caregivers a little bit more. They aren't going to get good help with 9 dollars an hour. Some of them are good, and some of them aren't. We have had 20 of them come out, and I don't like that. If they paid more, they would get more steady help.

Walter S

They helped tremendously. They helped me get away. There was no way that I could leave without some help. They were punctual and on time. They were very clean and came right in to help.

Debbie S_4

They get him to a place where he can talk with a lot of people his own age and go to different places, as well as help with the transportation. They interact with him, and he really loves going there to the facilities.

Marilyn J_2

I can't really think of anything. I like the company very much, I just don't think they have a good amount of caregivers that I would like in my home.

Annie* B_1

At her age, I don't know that they could do anymore. She complains about her pain, but I don't know of anything in particular. They have taken care of her. She has a person come in three times a week, and takes care of her if she needs assistance taking a bath.

George* S_1

I have a lot of things going on with me, and I can't lift or pull. They do the things that I can't and it helps me considerably. I can go to the doctor while they are with him. They have good services. They are very prompt and do what they are supposed to do. They take care of my loved one, and he is well taken care of.

George* A_1

By helping me with him, showing him how to do different things, and taking care of him. They help him learn to take care of himself, and the more he learns the more it helps me out to help him. They are nice, easy to get along with, they listen to me, and they answer all of our questions.

Rebecca B_2

She's starting to get early signs of dementia. They are able to get her out of the house and with other people, which is great. She seems very content there. They seem to take care of things in a timely manner.

SANDY F_1

He is happy, which makes me happy. I can get some things done while they are there. I really like the personal attention that they pay to the clients.

John A_15

He hasn't been that many times. It has given him something to do during the day that he enjoys. He enjoys going and mingling and getting away from the house. The staff is very friendly, and they seem interested in taking care of the individuals and their well being. They always have planned activities.

Cheryl O_1

They are there for me and they do more than I need. They're responsive, attentive, conscientious, and dependable. The caregivers have gone over and above, and I can't be happier.

Lena M

My mother has no place to go so with their services it allows me to do what I need to do. My mother is really happy going there and the staff is really friendly. I like it.

Lydia Marie B

The reasons we picked them was that their staff was more professional.

Annie H_1

The caregiver currently is a handful, but they provide quality service, and they are kind and friendly. They are also very respectful. They let me know whenever something happens, and I appreciate it when they do contact me.

Paul L_1

They are able to get me out of the house. I like everything, they always answer your questions.

Brian* F

They have helped with a positive attitude. They're nice and provide what they say they are going to provide.

Brenda Sue R

I am not sure that it is their fault, but I wish I could get the caregiver for more days. They seem to care and the price is right for us.

Dovie D_1

They help me get into the van, and they get me to the place that I need to go. The place is too small for all of the people. They need to get a bigger space.

Mary* C_4

I couldn't could get though life without anybody. If there wasn't anybody, I couldn't do anything. They clean me up and put me in my chair. They should better suit their aides to the clients they serve, because sometimes they really can't do anything for me.

Lisa M_6

They could have sent me certified nursing assistance. Some of the girls didn't even know how to put my diaper on me. The caregivers couldn't provide me with the care I needed.

Joyce M_3

They have helped the most by getting him out and taking him to the store. They are friendly, they help me out, and they're someone for me to talk to.

Gene_3

They have helped by giving our son companionship. We always get workers, and they are responsive to families and their needs.

Mary* C_2

They changed the time that my caregiver would come to my house without asking if that time frame was good for me. The caregivers are good. They come in the home and start to do what they are suppose to do.

Robert C

My husband and I are basically disabled. We need transportation really bad and the services are very helpful. They're very caring, and the aide my husband has is very patient with him. She goes above and she is outstanding.

Glenda* B

My caregiver helps with things that I wouldn't have thought of myself. I love the girl that they send out, but they keep moving her around to another job. I want her to be my primary caregiver because she is so good.

Deborah* J

I am not as tired and I have more energy now that I have my caregivers. I like my aide.

Eva Mae* S

They help her do a lot of daily activities with her. They provide a good service, they do exactly what they are supposed to do.

Carl* G

The caregivers fix my supper, breakfast, and doing their chores. They always send a different caregiver but they do their job well.

Denise C_1

They have gotten me out of the house. I like the community. I like the activities and the staff.

Jerry* K

It allows me to get away from the home and helps with getting Jerry out of bed. Everything is okay no.At the beginning they weren't sending out caregivers who would fit the needs of Jerry.

Joseph B

The services are helping us very much. The caregiver makes my day much easier. This caregiver is very good with him and is working wonders.

Ollie* H_1

They help by having someone that can come out and help me take care of my mother. The caregiver I have now has been here for two years, and she is really good. She helps get my mother breakfast and helps bathe her.

Gary H_2

The house is a lot cleaner. They are very thorough. It is quick and it is easy.

Carol B_9

It has given me some free time, which is a blessing. The staff is wonderful and kind. They understand how to work with my husband.

Randy* M

They do good other than sitting on their phone. They need to keep the caregivers off the telephone. They play on their phone.

Denise F

They provide transportation for me. I would tell others that the employees are wonderful and very personable.

Teresa R

Some days its harder because she doesn't feel like eating, or doing exercises. They actually work very well with her, and her needs are being met.

Rhonda* D

It frees me up to take care of myself. So far, we have had someone here everyday. They have always sent someone out, no matter what. They are dependable.

Furman* D

They are able to help me make sure I take my bath. They are on time every day.

John G_17

I am not supposed to be alone because I was on hospice, so they were doing what we expected them to do. They are all pleasant and everything has gone well.

WilliamC_1

The caregivers knew nothing about how to bathe my loved one or how to help them stand. The caregivers were not capable of doing their jobs.

Gwendolyn* B

I was able to get out and do things for a couple of hours. I could get in contact with them immediately.

Maggie* W

They take care of her when they come. I don't have to worry about her. When they're here, I can rest. If they could get more staff, they'd be good.

Michael* T

They could be more professional. I think we are getting ready to change because they don't show up. We have to have someone on call.

Leroy N

The purpose of having the home care was to assist my father in bathing and any other assistance he might need. I wanted them to do exercises that could be done sitting on a chair. They couldn't provide that service. I already installed a handicap bathroom, just like what is in a hospital, and they told me it needed more. I'm not likely to recommended them because they didn't follow through with what the contract was for. They cashed my check before they even provided any service.

JERRY S_4

It helps me out a lot because I'm still working and I don't have to worry about my loved one. I know they are taking good care of my loved one. They are very easy to work with, they have good communication, and my loved one is always happy.

Kathleen G_5

The services have helped with personal hygiene, social interaction, and medication management. Some of the caregivers that are supposed to show up do not show up.

Sheldon L

They help her around the house because she doesn't like that I do. I like that whenever I'm here, they're always solving problems. The lady does what my loved one asks of her.

Bonita (Bonnie)* C

They are very good and very helpful, mostly with my shower taking and with things I can't do by myself. I just don't think they are perfect.

Sallie* L

It's a whole lot easier to do stuff now because of them. I can go to my doctor's appointments now because I have someone here with her that I can trust. They're the people that we need.

Anonymous

The caregivers could have taken better care of my loved one, the caregivers just let them sleep while they watched TV. The provider could make sure the caregivers show up on time.

Koneika* M

They help around the house and with the kids. I haven't had them for long, but I like everything.

Kathy* G

It's wonderful because they are also good with my high energy dog, and will play with him sometimes. They are very helpful whenever I call them and need them to help with anything at all. They will help if I have a problem with one of the caregivers, or if I need to take a day off of the services and just lay in bed.

Margaret M_10

Their services give me a break. I like that they know what they are doing and they give excellent advice.

Shirley C

It's made a huge difference. It gives me time for myself. They've only sent one person to me. They're good with schedule changes. They verify if she's available or not and they schedule her.

Mary* T

They just need to get people who know what they are doing. Like I had one girl tell me that if I went into a panic attack she would go into a panic attack too. They need to send caregivers who know what they are doing and train them better.

JoAnne B

I am feeling much better with the services, they are helping me move better, and I have made some new friends. The services are a little stressful for me right now because I wasn't expecting how overwhelming things would be.

Anonymous

They are on time. They should be understanding and do what I ask them to do.

Fantasia* J

They helped me the most by helping me get around. I would have liked the caregivers to be on time and be more accurate. I did like that they cleaned well.

Henry H

When they come out and do what they are supposed to do, it helps a lot. We have had one caregiver that actually knows the job, though. When they don't do the job, it makes my life hard. They can train the caregivers a little better so that they know what they are doing when they come out. They don't have the knowledge or skills to do the job.

Kimberly T

It gives me a chance to get things done and run errands. I know mom is okay, taken care of, and entertained. I love how they all know my mom by name. They greet her and treat her like a queen, which she likes.

Sherry

I have had somebody here every night with my mom so I can go to sleep. They give me some freedom and I feel comfortable leaving my mom with them. They have just been really helpful for me and they have been comforting to my mom.

Mary O

It was an emergency because we needed someone professional and quick. They were there for us. They were easy to work with, they found the right caregiver for my loved one, and they were quick to find someone.

Logan J

It keeps us busy, because I try to get as much done as I can before she comes. They are very good. We like our worker that comes.

Jeanette* B

The doctor will not let me be by myself, so it has been wonderful for my family to have someone here. My aide comes in and I don't usually have to say what I need done. She knows how I like things and goes ahead and does it.

Kathleen

My father-in-law has a girl come in three hours a week from Elite Home Care. She makes him a meal and cleans up the house a little bit. My father-in-law is very happy with the caregiver. Everything has been great.

Huie "Darrell" C

I appreciate that since my aide started helping me, my apartment has been looking better. My nurse aide does a good job taking care of me.

Jessica* S

They do things for me that need to be. They are courteous and they're on time. If I have a problem, they help me solve it.

Janice* H

There isn't much they can do for her, because she receives other care at a center. They can train their employees better.

Marie B

I have a job full time, so them being able to take care of my loved one has given me my own time to take care of myself. They could have more communication with the family. The problems I've had is that if somebody isn't going to be there, they should let me know that they won't be there or that they've have a replacement. They should also let me know if something is going on with my loved one.

Diana C_3

They bathe her and make sure she gets on the bus. They dress her as well. I would tell a friend that they are good quality and are very concerned with the well-being of my mother.

Constance P

They took care of mom while I had unpacking to do. We were in the process of moving, and I needed to unpack three households and put things away, and they took care of mom completely. The caregivers were very attentive and patient.

Regina* P

They could have done their job. They can train their people with being punctual and show respect.

Margaret* B

My loved one looks forward to their caregiver visiting. I like that it gives my loved one a break and that they are able to help them.

Marian* T

There is a lot to think about, so I'm not sure what they could do to make a more positive impact. They sit with her while she eats. They need better aides who are more reliable.

Edward E

In the beginning, things were fabulous. I was so worn down that having someone to help was fabulous. They eventually became so unreliable that I couldn't keep my appointments. It became more frustrating and stressful as time went on when I couldn't count on them. They need to improve their dependability and they need to have real communication within the office and between the office and the caregivers. They need to treat their caregivers better so that they will want to work for them and be more reliable.

Anonymous

It was not good, it was rather inconvenient. When you have someone who needs care, you need someone reliable. The caregivers didn't do what they were supposed to do.

Ben M

They did fine. They took care of all of the tasks I wasn't able to accomplish. The tasks weren't that essential, though. Most of my caregivers showed up on time, but one was late.

Margaret M_9