Right at Home Lower Berks County, Upper Chester County and Western Montgomery County

Offers Home Care

36 Reviews
Call (800) 973-1841
Right at Home Lower Berks County, Upper Chester County and Western Montgomery County (800) 973-1841

Reviews of Right at Home Lower Berks County, Upper Chester County and Western Montgomery County

36 Reviews Write a review

Home Care Reviews for Right at Home Lower Berks County, Upper Chester County and Western Montgomery County

July 04, 2018

By MatthewT

I am a past client of this provider

We used Right at Home for in home care service for my father who has dementia. We used their services for about two years or so and recently had to move Dad into a facility due to the progression of his dementia. We had a few different caregivers over the time we used their services, but our main caregiver was Diane. It's hard to articulate in words what she meant to my family as she epitomizes what it means to truly be a caregiver. There were so many instances where she went above and beyond what was expected of her. She shared a connection with Dad that we could tell really made him feel comfortable while with her. She was always willing to adjust her schedule to accommodate our needs. I'm sure at times it wasn't easy as Dad has declined pretty rapidly in the last two years with the total time of disease progression being somewhere around probably 7-8 years at this point. We were fortunate enough to get to know Diane more and more over the time we spent with her and will genuinely miss our interactions with her. I truly believe that she defines what in home care should be because she wants to help people and that's what sets her apart. My mother and I, the two other primary caregivers for my Dad, have both worked in retirement communities for 20 and 13 years respectively so I feel we have a unique perspective on the situation. Unfortunately, I've seen the other end of the spectrum when it comes to a caregivers interactions with a client and to know we were so lucky to have someone like Diane working with my father makes me feel truly appreciative of her even more. Choosing an in home caregiver service is never an easy decision, but the owners of Right at Home seem to truly believe in what they're doing and it shows. The owners were always very supportive from the beginning and throughout the process as a whole. I would absolutely recommend their services to anyone considering in home care for a loved one and am grateful for everything they've done for my family.

June 19, 2018

By Lynn

I am a current client of this provider

Staff is reliable and willing to go above and beyond. They are punctual and know their job.

May 10, 2018

By Sandra

I am a current client of this provider

Very reliable and dependable. I find Ginny to be excellent and friendly and helps me with anything. I don't worry about anything in my apartment, and if I'm ill, I can stay in bed and know things will be taken care of.

May 09, 2018

By marksnyder

I am a current client of this provider

We are receiving wonderful care for my mother. Very conscientious they take their job to heart. Angela is our Mon Thru Fri. And she goes above and beyond daily. Thank you for the support you give my family Right At home!!!!! Mark s.

January 17, 2018

By Melisa

I am a past client of this provider

Crystal was great! She said I am here to help you and that is what she did. She was helpful and listened to everything for. She was friendly and thoughtful. I had a very positive experience using Right at Home on very short notice.

January 12, 2018

By Jeff L.

I am a current client of this provider

I love Right at Home. Annmarie is amazing from day one. She realized the things that I had problems with, especially my swallowing. I always catch her doing small things even though she doesn't think I notice. She helps me with doctor appointments and even changed her schedule to take me to a local festival I like. She has gotten me healthy again with better eating habits and trips to the YMCA for therapy which I really enjoy. Annmarie has been so great and I am very thankful for how dependable she's been and it was very nice not to be alone for the holidays!

January 05, 2018

By KateOG

I am a past client of this provider

The owner, Steve, and his whole staff were so compassionate and helpful to my family while my father was terminally ill. Steve conducted the initial consultation personally and remained in contact with us throughout. We worked with a number of of the agency’s caregivers (because our needs changed, not due to turnover) and every one of them was terrific. And the agency could not have been more accommodating about the changing needs. We could truly feel that Steve and his team are passionate about their mission to support families at times of need.

December 29, 2017

By Dottie W.

I am a current client of this provider

We are happy to provide input on Right at Home and Keli. According to PG "She is the complete caregiver, from exercising the client, attending to care and providing understanding and compassion". I most certainly agree and would add that she follows instructions and manages to cajole PG even when he doesn't want to do what's asked of him. She listens to both of us and never judges. She is always early. She has become part of our family, and even loves our dog! I can leave for the day knowing PG is in good hands.

December 12, 2017

By Dr. Deb S

I am a past client of this provider

Keli is an amazing person and caregiver. She is kind, compassionate, and loving. My mom was a hard person to satisfy, but Keli did it! Keli often went out of her way to help Ruth, buying the cookies she liked, etc. She took Ruth to the Senior Center and Dr's appointments. She was also also able to take videos of Ruth dancing, one of the last times she was able to dance at the senior center, and shared them with the family (priceless). Keli always made sure mom was comfortable and clean. When my mom was down, Keli had a way to just cheer her up and lift her spirits. She would often stop just to check on my mom. She called her Ruthie! She made sure she ate the proper foods, and encouraged her to exercise to build her strength. She brought little gifts and flowers to cheer my mom. My mom loved Keli like another one of her children, and Keli loved her right back. All of the children were happy when they knew Keli was working, because they knew my mom would be happy to see Keli. Don't think we didn't like the other caregivers, Margo and Shaylyn, they were great as well. After my mom passed away, all the caregivers were helpful as a support to the family and help to get the viewing and funeral together. Keli stopped by often in those first few days to check on us. Keli was able to help me donate my mom's clothes and shoes to hurricane victims. Just another example of going above and beyond. I can't say enough great things not only about Keli, but all the caregivers from Right at Home.

November 27, 2017

By Sharron

I am a current client of this provider

Lori has been a steady and reliable source of support for my mother. Knowing she is there for her just a few hours per week gives me peace of mind. Everyone we have met at Right at Home have been professional, personable, and efficient. We highly recommend.

November 16, 2017

By Martha

I am a current client of this provider

Just a note to let you know we are very happy with Right at Home's caring and accommodating service. Though there were challenges in the initial week, we are well past those bumps in the road. We have some favorite caregivers. Samantha is excellent and we feel comfortable in her ability to care for Tom while we're out. Yvette is also very, very good. Jada is just wonderful for overnight care. Overall, Right at Home is doing an excellent job for us. I have not a bad comment. Thanks for everything!

November 11, 2017


I am a current client of this provider

Owner of company actually meets client and Writes the Care Plan for your Loved one in need.. Other home care Companies Will make a Nurse do it all and leave it all up to the hired Help to fiqure it out.

July 17, 2017

By Lorraine & Ray

I am a current client of this provider

All of our caregivers are the best of the best. The girls do the best job ever. Thank you! Right at Home is the best company we have had. They always call and keep us up to date. This communication says a ton about them. Thanks again!

May 18, 2017

By cassandra654546

I am a current client of this provider

I'm happy to share a 5-star review for Right at Home. Ashley C. is customer-centric, knowledgeable in her discipline, friendly, and professional. Ashley listens to concerns in a reassuring manner and takes action. She follows up to ensure a remedy is put in place effectively and satisfactorily. Also, Jean is an amazing caregiver! She seems to understand illness and the impact it can have on emotions. Jean consciously plans and executes processes that motivate. She earns and successfully was the trust of the person for when she provides care Jean is genuine and amazing! Thank you Right at Home!

January 06, 2017

By Ian Thompson

I am a current client of this provider

I am happy to provide you with comments about Right at Home and Diane as my husband's caregiver. Diane is sincere and compassionate. My husband is hard to engage, but this is not a detriment to Diane. She will bring local paper to our house to discuss articles. She will work a crossword puzzle and ask his help even when she knows the answers. She will play music from her cellphone because he likes particular songs. Diane is not just passing time when she is at our home. She truly wants to give my husband a quality of life, which he could not have on his own. I think she is the poster child for the kind of caregiver anyone would want. I love her.

January 02, 2017

By Donna Goggins

I am a current client of this provider

Cheyla showers Helen very well. They haven't had a caregiver like her in a while. She helps without being asked. She walks Helen without being asked. Helen loves her. Always on time/never misses time.

December 29, 2016

By Kate085872

I am a current client of this provider

Right at Home got me the help I need immediately and went the extra mile to be sure I was 100% comfortable with my care. Bonnie T is a great caregiver. She dives right in, always keeps busy in my home and keeps me in line with my health needs including diet & exercise. She is quite caring and always extremely helpful.

December 28, 2016

By Jane618117

I am a current client of this provider

Jackie G is a very professional and caring caregiver when she comes into our home to care for my husband. She is always on time and stays her entire shift until all work is complete. Jackie always ask if she can help the family with anything. I feel I can trust her in our home whether present or not. My husband feels very safe with her care. Thanks to Right at Home and Jackie!

December 23, 2016

By Charles326142

I am a current client of this provider

Thanks to Right at Home and Diane , she is early for every shift and she gets immediately to work. She takes the initiative to do many than necessary. Diane is great, Right at Home has also been very responsible to changes in needs.

December 20, 2016

By Marie852428

I am a current client of this provider

The need for skilled and compassionate care is always of paramount concern when seeking assistance for our family, however too often individuals fell short of this goal. During the past year my family has been immensely blessed to have found Regina S. through Right at Home. Her loving, compassionate care and concern for my family is nothing short of extraordinary. Regina is a consummate professional with the heart of an angel that is now and forever viewed as a welcome addition to our beloved family.

December 17, 2016

By Ed162523

I am a current client of this provider

It was unbelievable how well Jackie G treated my wife during her time at our home not only did she have all personal care but she also supported so many details around the house and helped me beyond expectations. We cannot thank Right at Home and Jackie enough.

October 27, 2016

By Kim254431

I am a current client of this provider

My father’s care provider, Bonnie, is by far the best care provider my father has ever had. She goes beyond her duties in helping my father. We cannot thank her enough for all that she does. She has been an amazing friend and companion and care provider for my father. Bonnie has become like family to us. My father and I can never thank her and Right at Home enough for all the support and help. We are so very grateful.

July 29, 2016

By Wendy625754

I am a current client of this provider

Joanie is the best, handling both physical and mental needs of both my parents. Always uplifting -- we all love her.

July 29, 2016

By James W.

I am a current client of this provider

Right at Home is professional and prompt. 24-hour care started the very day they were contacted. All caregivers have been on time, very polite and extremely courteous. They go above and beyond what is expected.

June 17, 2016

By Joan406178

I am a current client of this provider

All my comments as of now would be excellent.

February 02, 2016

By Philip Angstadt

I am a current client of this provider

The caregivers work with you so all your needs are met. Ashley, part of the office team works with you to see that the caregivers are doing their job in your home.

May 31, 2013

By Stephanie8

I am a current client of this provider

The agency has been easy to work with and has provided excellent service. A great deal of time and effort is placed on combinin the caregiver with the client to ensure a good fit. If there are any problems, they are addressed quickly and solutions are put into place.

May 31, 2013

By Violet1

I am a current client of this provider

Aides here are a cut above the aides I've seen in other agencies. Fred communicates all issues to family. The agency is responsible for hiring the aides so the family does not have a liability issue. Only drawback, all aides are part time. Some are working their way through school. I highly recommend the agency. They are very responsive to family concerns.
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About Right at Home Lower Berks County, Upper Chester County and Western Montgomery County


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Lower Berks County, Upper Chester County and Western Montgomery County

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