Compassionate Friends Homecare Elyria, OH

Very Disstisfied

We had to go through a variety of care providers before we found reliable, helpful care. This organization was by far the worst. We went days at a time with no call/ no shows and no follow up from ownership. When the care providers would show up, I felt very uneasy leaving half of the numerous cast of characters with elderly relatives. In my experience, you are much better off looking for an independent provider or two and vetting them as best as you can.

Rachel

We hired Compassionate Friends Homecare for my grandfather. I thought they were very professional, they kept us updated with how my grandpa was doing, and they were really compassionate. My grandfather really liked the caregivers. The owner, his name was Dan, if he couldn't get an aide, or an emergency happened, Dan actually drove out and stayed with my grandpa, and I thought that was nice. They helped him with his showers, they did meal prep for him, and kept the house clean and up to date. They said they would do anything we needed. They sent us an invoice, which was nice. My grandfather received 24-hour care.

Q300driver

Compassionate Friends Homecare provided us with a professionally licensed, vetted caregiver who has gone above and beyond to care for my husband, who has dementia and Stage 5 renal failure. She has become part of our family. This organization will go out of their way to match you up with the perfect caregiver. I'm very impressed with, and would highly recommend, Compassionate Friends Homecare to anyone with care needs.

brum

My father has received excellent care. He appreciates, and looks forward to them being with him daily. They take of what he wants each day, but also look for other things to accomplish in his apartment that will be helpful. They keep busy while providing companionship. His health issues are monitored, and his caregiver gives us updates, makes us aware of their concerns in changes or declines in his abilities. The company has also given assistance with equipment that makes it easier for him to live independently in his own home. He has help 4 hours a day, they also set up medications, meals, etc. so he has less work and can better manage when they are not there. His caregivers definitely spoil him!

vrafferty

Once we found a few reliable caregivers, they truly were compassionate towards my mother. Getting to that point was an uphill battle. Its hard to find good, reliable help in all fields, but this one especially. When we finally got to 24/7 care there were many call off's, no show's and just general unreliability. The company owner did the best he could but many times I had to cover shifts. We stayed with the company for about 2 years, which should speak volumes to the reliable girls and the level of care provided. I would recommend this company highly, but be prepared for bumps :-)

Rhondarich

We have been using the service for about a month and are very satisfied thus far. The caregivers are prompt, courteous and dedicated to their work. The owner is hands on and very responsive. If there is an issue, he is on it! He keeps us informed regularly.