CARING STARS WINNER
705 Oakwood St, Ravenna, OH 44266
4.9
(101 reviews)
"The supervisors from Home Instead do a good job of coordinating the care with both my mother, the caregiver and myself. It's five days a week, five hours per day. The caregiver is fantastic. She really cares a lot about my mom and goes out of her way to do everything she can and she does a lot of extra things that I wouldn't expect. She goes the extra mile and she really truly cares about my mom a great deal plus my mom loves her, so it's worked out very well since day one. Principally, they do things like give my mom a shower, make sure she's OK with bathroom things, and take care of meals. They do light housework as well as going to the grocery store or errands of that sort. Occasionally, they drive my mom places. There's a lot of other things that go along within that, but I think that pretty much describes the majority of it. They don't do medical or any kind of trained medical things, but it's primarily making sure that she can get around safely and that the needs of her and her home are taken care of, plus keeping her company. The agency is good. They do a good job and they try to do their best. It may be industry standard, but if there is something that I want to pass on to the caregiver or she wants to pass on to me regarding my mom or something that we are doing or might want to change, it has to go from the caregiver to the office and then from the office to me. We meet once a month, like the supervisor, my mom, the caregiver, and myself to go over things. In general, they do a very good job with it. Some friends had recommended Home Instead from their experience. We talked to a few different people, but decided to go with them and we've been happy that we did."
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