Home Instead - Oakwood Village, OH
7650 1st Pl, Oakwood Village, OH 44146
(800) 558-0653
Verified Partner
4.9
(71 reviews)
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Reviews of Home Instead - Oakwood Village, OH in Oakwood Village, Ohio
D
5
|
January 2, 2024
We received wonderful care from Home Instead. A family member was in a nursing home, but post COVID staffing shortages had made weekend care problematic. My family member began fearing weekends after some particularly bad experiences. We hired Home Instead to supply a caregiver, an aide, during the day on weekends, and over the next couple of months that fear totally reversed. He began to look forward to weekends and to seeing his recurring Home Instead caregivers. It dramatically improved his and our quality of life. Home Instead was easy to work with and contact. They helped provide aides that were good matches clinically and personally with my family member. They started with a panel and then narrowed it down from there. When one initial caregiver didn’t “click”, an easy phone call to Home Instead ensured they did not return. We were always notified if there was to be a change in hours or a substitution and great care was taken to minimize any rare disruption in service that did occur. The family member, nursing home workers, and other family members all, unanimously, appreciated and enjoyed working with the provided aides and commented on it frequently. I dealt with the Home Instead administrative personnel, and they too were polite, professional, and easy to contact and deal with. They checked in to make sure there were no problems frequently..
Tania
5
|
December 2, 2023
Home Instead was amazing! The main office was extremely professional, organized, flexible and eminently patient with every possible situation. They handled the long term insurance well and were willing to explain options and plans. The caregivers were just that....very caring, patient and attentive in mundane and challenging situations. They were happy to run errands, do light housework and even do some gardening. I can't imagine how my sister and I would have imagined my parents' care while working full time without Home Instead.
jamori
5
|
September 10, 2023
Home Instead is an incredibly professional, efficient and caring company that caters to the needs of its clients.I had an great experience from the beginning, phone calls were promptly returned, Jenifer explained services, and made sure the home care givers AND my elderly uncle had what they needed and were comfortable and happy with the care. We had two great caregivers, Lakeisha and Yalonda that were prompt, professional and kind while providing personal hygiene, light housework, meal preparation and lively conversation. My Uncle always said He had a good day with them and looked forward to their next shift with him. I highly recommend Home Instead and Lakeisha and Yalonda!
D Grant
5
|
September 2, 2023
In Stead provides an incredibly valuable service which made it possible for me to undergo a procedure at Cleveland Clinic requiring anesthesia. Procedures requiring anesthesia require a person providing support be present. I do not live in Ohio and didn't want to impact those closest to me with a flight to Cleveland, time off from work, family obligations, etc. My physician recommended In Stead. At first, I was reluctant, but the support In Stead provided was invaluable. Don't put off caring for your health and well-being. In Stead has your back! From the moment I met Clifton (who was amazing), I knew I would receive any and all support necessary. I took control of my health care and was introduced to an invaluable partner in my health care.
ASibling
5
|
July 24, 2023
Home instead has been good to work with from the time of our initial contact. Their intake process was thorough and efficient. We have been clients for two months and over that period they have worked to develop a consistent team of aide caregivers for us. Communication with the organization has been unusually good and easy. Caregivers have been reliable and on time, and the one time a caregiver had to call off sick at the last minute (on a holiday weekend, no less), they promptly notified us and were able to get a substitute to fill in within 3-4 hours. I thought that was impressive. Family members and other caregivers have uniformly found the provided caregivers to be easy to work with and pleasant. When one caregiver did not seem to be a good match, representatives were easy to contact and gave good follow up (that caregiver did not become part of our eventual “team”). All in all, I have no complaints. I find them very easy to work with.
ReviewerFC050323A
5
|
May 12, 2023
Home Instead takes care of my parents. They're very attentive, very caring, and very kind. They're here 24/7, two caregivers on first shift, one on second shift and one on third shift. They provide homecare service. Rosemary is kind, caring, attentive, loving, efficient, timely, conscientious, professional, and has integrity.
1 Appreciative family
5
|
April 10, 2023
Home Instead provided a home health aide for our 90 year old mother three days a week. They were efficient, on time, compassionate, and responsive. We had previously used two other agencies with poor outcomes. Home Instead went above and beyond. I highly recommend this organization.
joad
5
|
April 5, 2023
It’s been two years, more or less (at 91years, time gets fuzzy) since I began using Hone Instead services, after an equal number of extremely frustrating years with other companies. Working with such reliable staff and caregivers has been an immense relief. As I no longer drive, some of my needs have been for transportation to medical appointments and so on, but the bulk of them are for care in my apartment: laundry, cleaning, plant-watering, pill box-filling, computer help, etc. Most important, for me at least, is to be comfortable with the person who’s helping me - which I have been with my Home Instead aides - most especially, with my current care-giver, Denise. She’s a great problem-solver and unusually self-motivated; eg: when she’s doing routine tasks, if she notices something out of the ordinary that needs doing, little or big, she just pitches in, on her own. And she’s able to remind me to take my pills or do other necessary tasks in a fashion that’s matter-of-fact, rather than infantilizing or annoying (as has occurred with other caregivers, in the past). In addition, she has a quirky skepticism about life, which I appreciate, and which gives us spirited times together, laughing ruefully at the world around us, particularly, at ourselves. Bottom line: I look forward to her arrival each day she’s scheduled to come, and feel ever-so-lucky to have her in my life, helping me cope with my every-day practicalities and challenges.
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Services and Amenities of Home Instead - Oakwood Village, OH in Oakwood Village, Ohio
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Oakwood Village, OH in Oakwood Village, Ohio
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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