Touching Hearts at Home of CNY

Offers Home Care

25 Reviews
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Touching Hearts at Home of CNY (800) 973-1841
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Reviews of Touching Hearts at Home of CNY

25 Reviews Write a review

Home Care Reviews for Touching Hearts at Home of CNY

October 15, 2020

By Deborah "Debbie" H_1

I am a current client of this provider

I look forward to seeing my caregiver. I appreciate that she does things for me, I can do for myself. I have noticed that they try to match personalities up together with caregivers and clients.

October 06, 2020

By Anonymous_4102

I am a current client of this provider

I would just like to see them do more. I have noticed that they kind of just stay at the house; it would be nice for them to do more things outside the house. I appreciate that they really seem to care about my mom.

September 15, 2020

By Sigrid H

I am a current client of this provider

We are not able to function without them. They are pretty good at problem solving. Particularly the managers, Justin and Lindsay, have been fantastic. They have good quality aides and when things come up they are quick to answer our questions.

August 05, 2020

By Scott M_9

I am a current client of this provider

They give him someone that he can connect to. They have good follow up and follow through.

July 16, 2020

By Holly G_1

I am a current client of this provider

I liked that the caregiver took him out, cleaned, and cooked. The caregiver we had was awesome.

July 08, 2020

By Stacy G_2

I am a past client of this provider

She really bonded with the people an it was nice knowing someone there taking care of her. They are caring people and pretty easy to get a hold of if I have any questions.

June 11, 2020

By Anonymous_3810

I am a current client of this provider

They help the most with being there when we are unable to be there with them. They help them with meals and just watching over them. They can improve on the ability of the providers to be able to handle some situations in a better and deeper manner.

May 26, 2020

By Jennifer M_9

I am a current client of this provider

They could communicate with the actual companion instead of just the administration. They are flexible and have good communication.

May 15, 2020

By Paul G_14

I am a past client of this provider

I was the only family member nearby so they helped me out with giving me a break from it. I liked that they did a great job at matching caregivers to my aunt.

April 28, 2020

By Leslie G_7

I am a current client of this provider

Erika has physical problems and they are wonderful at helping her where she is limited. They are reliable, they are helpful and they are honest.

April 14, 2020

By Christy D_1

I am a current client of this provider

It's definitely improved. She's not as lonely and is eating more consistently. I like that they're accommodating. I know my mom can be difficult because she cancels a lot.

February 12, 2020

By Mary C_50

I am a current client of this provider

Things have been great and getting better. They keep my house in order and they are available to me whenever.

February 04, 2020

By Pam P_3

I am a current client of this provider

Lindsey is my contact. She's always very helpful and available, even by cell phone. I like the office staff's availability, because I can contact them.

January 17, 2020

By Suzanne D_2

I am a past client of this provider

It depends on the person. It helps considerably. One caregiver was above and beyond anything I expected. She was such a wonderful person. The last person wasn't as good. She never wanted to do stuff. I loved the personnel, it was just the last person I didn't like and it was too expensive.

January 08, 2020

By Spencer G_1

I am a current client of this provider

He does things that I can't get done. He is not available for most of the times I need to use him.

December 18, 2019

By Sarah F_1

I am a past client of this provider

There was a period where there were different women coming, and they hadn't really settled on one person. It takes a while for an employee to get to know the job, so I don't think it was the caregiver's fault. They were helpful in trying to assign other people if someone didn't really work out.

November 19, 2019

By Anonymous_2857

I am a current client of this provider

It's been very helpful and has had a huge impact. They insure that people are here in a timely fashion, and they take my wife to where she needs to go. It alleviates the concern of those things from me. I have liked the people. We had a rough start, but they were trying to find someone that would be the right fit.
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About Touching Hearts at Home of CNY

Touching Hearts at Home of CNY is an in-home care provider serving Liverpool, New York and the surrounding area. Touching Hearts at Home of CNY offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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