The communication has always been fantastic.
We enjoyed that they had everything online. We could do things at our leisure.
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Reviews of Touching Hearts at Home of CNY
Home Care Reviews for Touching Hearts at Home of CNY
February 25, 2021
I am a current client of this provider
February 20, 2021
I am a current client of this provider
I would not be able to do as much as I can without them there. They are right on time, and they talk, help if there is anything you need.
I am doing well. I am happy with it. Everyone is good, nice, and they tell them what is needed. They would do anything for me and I would do anything for him.
February 16, 2021
I am a current client of this provider
It allowed me to not have to keep running over to his home.
I like that they are always on time.
January 14, 2021
I am a current client of this provider
I like the consistency of the services.
I often have a variety of help when the aids come.
December 07, 2020
I am a past client of this provider
We liked the fact that they could go shopping for him.
I felt like they could have done more cooking. He could not do that for himself. We would have hoped that he could have gotten some hot meals.
November 16, 2020
I am a current client of this provider
They provide companion care.
The people are caring.
November 05, 2020
I am a current client of this provider
It gives me time to do things that I need to do.
I liked the introduction they had and I really like the caregiver they sent.
October 23, 2020
I am a current client of this provider
When we do communicate and it's done well, that really helps me. We've been really happy with the two health aides that have been supplied. It gives my sister and I a little bit of a break.
They could communicate a little bit better with me sometimes.
October 15, 2020
I am a current client of this provider
I look forward to seeing my caregiver. I appreciate that she does things for me, I can do for myself.
I have noticed that they try to match personalities up together with caregivers and clients.
October 06, 2020
I am a current client of this provider
I would just like to see them do more. I have noticed that they kind of just stay at the house; it would be nice for them to do more things outside the house.
I appreciate that they really seem to care about my mom.
September 15, 2020
I am a current client of this provider
We are not able to function without them. They are pretty good at problem solving.
Particularly the managers, Justin and Lindsay, have been fantastic. They have good quality aides and when things come up they are quick to answer our questions.
August 05, 2020
I am a current client of this provider
They give him someone that he can connect to.
They have good follow up and follow through.
July 16, 2020
I am a current client of this provider
I liked that the caregiver took him out, cleaned, and cooked.
The caregiver we had was awesome.
July 08, 2020
I am a past client of this provider
She really bonded with the people an it was nice knowing someone there taking care of her.
They are caring people and pretty easy to get a hold of if I have any questions.
June 11, 2020
I am a current client of this provider
They help the most with being there when we are unable to be there with them. They help them with meals and just watching over them.
They can improve on the ability of the providers to be able to handle some situations in a better and deeper manner.
May 26, 2020
I am a current client of this provider
They could communicate with the actual companion instead of just the administration.
They are flexible and have good communication.
May 15, 2020
I am a past client of this provider
I was the only family member nearby so they helped me out with giving me a break from it.
I liked that they did a great job at matching caregivers to my aunt.
April 28, 2020
I am a current client of this provider
Erika has physical problems and they are wonderful at helping her where she is limited.
They are reliable, they are helpful and they are honest.
April 14, 2020
I am a current client of this provider
It's definitely improved. She's not as lonely and is eating more consistently.
I like that they're accommodating. I know my mom can be difficult because she cancels a lot.
February 12, 2020
I am a current client of this provider
Things have been great and getting better.
They keep my house in order and they are available to me whenever.
February 04, 2020
I am a current client of this provider
Lindsey is my contact. She's always very helpful and available, even by cell phone.
I like the office staff's availability, because I can contact them.
January 17, 2020
I am a past client of this provider
It depends on the person. It helps considerably. One caregiver was above and beyond anything I expected. She was such a wonderful person. The last person wasn't as good. She never wanted to do stuff.
I loved the personnel, it was just the last person I didn't like and it was too expensive.
January 08, 2020
I am a current client of this provider
He does things that I can't get done.
He is not available for most of the times I need to use him.
December 18, 2019
I am a past client of this provider
There was a period where there were different women coming, and they hadn't really settled on one person. It takes a while for an employee to get to know the job, so I don't think it was the caregiver's fault.
They were helpful in trying to assign other people if someone didn't really work out.
November 19, 2019
I am a current client of this provider
It's been very helpful and has had a huge impact. They insure that people are here in a timely fashion, and they take my wife to where she needs to go. It alleviates the concern of those things from me.
I have liked the people. We had a rough start, but they were trying to find someone that would be the right fit.
About Touching Hearts at Home of CNY
Touching Hearts at Home of CNY is an in-home care provider serving Liverpool, New York and the surrounding area. Touching Hearts at Home of CNY offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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