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Keepsake Village at Greenpoint

138 Old Liverpool Rd, Liverpool, NY 13088

(800) 558-0653

Verified Partner

4.71

(7 reviews)

Offers Memory Care

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Reviews of Keepsake Village at Greenpoint in Liverpool, New York

4.71

(7 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Activities

    5.0

  • Value

    5.0

Barbara

5

April 20, 2023

I am a friend or relative of a current/past resident

My mother moved into Keepsake Village at Greenpoint. The people are very nice, and they also go the extra mile and get us certifications. So that if there's a problem that they can take care of there instead of going to a hospital or a rehab, they'll do it. She doesn't have to move around from here to there. They do exercise, music, arts and crafts, they have something going on most of the time there. They say she is eating well. She's visiting with the other residents. Her room is beautiful, it comes with a bed, a dresser, and a nightstand. Nice big bathroom, a pulled string in the bathroom and by the bed. She's got two double windows. So, she's got a lot of light that comes in. They show movies and they have popcorn and movie times, and they have snacks. They have breakfast, snacks, and then lunch and then snacks. And in between, they're doing activities. There's always something else to drink or eat in the kitchen, all they have to do is go and ask for it.

Provider Response

Hi, Barbara - We're so glad to hear that your mother is enjoying her time at Keepsake Village! The team works very hard to deliver phenomenal customer service to our residents and their families and appreciates your kind words. Thank you for choosing The Hearth!

DDCNY

5

July 16, 2020

I am a friend or relative of a current/past resident

The staff at Keepsake is wonderful! My Dad has been a resident for 11 months at this point. He has had a very sharp decline in his Alzheimer’s progression since moving in AND the staff has had to contend with COVID-19. Despite both of these things the staff continues to be upbeat, friendly, and efficient with the residents. I had originally wanted a single room for my Dad to give him privacy but we encountered a health situation that required him to move in ASAP and a double room was what came available first. The Keepsake team worked carefully to pair my Dad with an appropriate roommate. The guys hit it off quickly and would often be seen taking walks through the hallways together to get exercise. The room is always clean and neat and the bedding is always fresh. Plan to supply everything for the room just like you would for renting your own apartment. Towels and linens, light bulbs, etc. They have furniture available. Each resident would get a bed, nightstand, chair, dresser, and lamp. But you can have those swapped out for you loved one’s own belongings if you prefer. Bringing my Dad things from home just made him more concerned about his stay not being “temporary” so we stuck with the provided items. When writing this review the field asked “what are things you would have liked to know?” So I’m going to take a second to educate. Be appreciative of the people who care for your loved one. They work diligently and often thanklessly at a very difficult job. With dementia our loved ones often don’t know to say “thank you” anymore which means that it’s even more important for you as the family to show your appreciation. These team members provide exceptional care for our loved ones in exactly the way I myself would care for my Dad if I could. I am grateful for the Keepsake staff every day.

Pardeep

4

March 7, 2019

I visited this facility

Keepsake Village at Greenpoint's location, the cleanliness, and the way the facility is laid out are good. The person who gave me the tour was very nice, informative, and answered all of my questions. The dining area was very clean and well-organized. The rooms were very clean and spacious. The facility was kept up to date. There were no signs of deterioration or damage. It was very appealing.

Renee314444

4

March 30, 2017

I am a friend or relative of a current/past resident

My dad has been in Keepsake Village for a week. The rooms are adequate for what they need and clean. The staff has been OK. The dining area is clean. They can probably use more staff.

Provider Response

Thank you for taking the time to write a review and provide us with valuable feedback. I am happy to hear that your father is transitioning well into Keepsake Village and that your experience has been overall positive. I would like the opportunity to discuss your concerns with staffing. Please give me a call. Thanks again, Matthew Lefever, Executive Director

scd14

5

February 15, 2017

I visited this facility

wonderful community with amazing staff.

Provider Response

Thank you for your review! We appreciate your feedback!

Rosalie285335

5

July 28, 2016

I visited this facility

Keepsake Village at Greenpoint was beautiful. We liked it very much. It's clean and modern, and I liked their schedule functions. I think it keeps their minds active. They had a lot of nice things listed, like day trips. The staff was very friendly. I was very impressed with the facility. Everything was nice. My mother-in-law liked it. It seemed like a very good place. They can improve by having people stay temporarily to try it out first.

Provider Response

Hello, Thank you very much for your feedback. We are pleased to hear that you and your Mother-in-law had a positive experience with us here at Keepsake Village at Greenpoint! Thanks Again, Matthew Lefever Executive Director

Caring104983150

5

January 24, 2015

I am a friend or relative of a resident

The apartments at Keepsake Village at Greenpoint are very nice. It’s homey and spacious. Their food is excellent. I like that the staff are very caring.

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Costs for Keepsake Village at Greenpoint in Liverpool, New York

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,501

Starting Price

Services and Amenities of Keepsake Village at Greenpoint in Liverpool, New York

Costs

  • All Inclusive Rent

Room and housing options

  • Companion Suites: We do not offer companion suites
  • Studio Apartments

General

  • Resident Capacity: 55
  • Minimum Age: 55
  • Pets Allowed: No pets allowed

About Keepsake Village at Greenpoint in Liverpool, New York

At Keepsake Village at Greenpoint, a memory care community licensed by the state of New York, our goal is to provde the highest quality of life for each of our residents. Our Memory Care programming is guided by our Live More philosophy, designed to stimulate the eight dimensions of wellness in each resident.

Map of Keepsake Village at Greenpoint

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