The staff at Keepsake is wonderful! My Dad has been a resident for 11 months at this point. He has had a very sharp decline in his Alzheimer’s progression since moving in AND the staff has had to contend with COVID-19. Despite both of these things the staff continues to be upbeat, friendly, and efficient with the residents. I had originally wanted a single room for my Dad to give him privacy but we encountered a health situation that required him to move in ASAP and a double room was what came available first. The Keepsake team worked carefully to pair my Dad with an appropriate roommate. The guys hit it off quickly and would often be seen taking walks through the hallways together to get exercise. The room is always clean and neat and the bedding is always fresh. Plan to supply everything for the room just like you would for renting your own apartment. Towels and linens, light bulbs, etc. They have furniture available. Each resident would get a bed, nightstand, chair, dresser, and lamp. But you can have those swapped out for you loved one’s own belongings if you prefer. Bringing my Dad things from home just made him more concerned about his stay not being “temporary” so we stuck with the provided items. When writing this review the field asked “what are things you would have liked to know?” So I’m going to take a second to educate. Be appreciative of the people who care for your loved one. They work diligently and often thanklessly at a very difficult job. With dementia our loved ones often don’t know to say “thank you” anymore which means that it’s even more important for you as the family to show your appreciation. These team members provide exceptional care for our loved ones in exactly the way I myself would care for my Dad if I could. I am grateful for the Keepsake staff every day.
Keepsake Village at Greenpoint
Offers Memory Care
6 Reviews
138 Old Liverpool Rd, Liverpool, NY 13088
Call
(800) 385-2527
Reviews of Keepsake Village at Greenpoint
Memory Care Reviews for Keepsake Village at Greenpoint
July 16, 2020
I am a friend or relative of a current/past resident
March 07, 2019
I visited this facility
Keepsake Village at Greenpoint's location, the cleanliness, and the way the facility is laid out are good. The person who gave me the tour was very nice, informative, and answered all of my questions. The dining area was very clean and well-organized. The rooms were very clean and spacious. The facility was kept up to date. There were no signs of deterioration or damage. It was very appealing.
March 30, 2017
I am a friend or relative of a current/past resident
My dad has been in Keepsake Village for a week. The rooms are adequate for what they need and clean. The staff has been OK. The dining area is clean. They can probably use more staff.
Provider Response
Thank you for taking the time to write a review and provide us with valuable feedback. I am happy to hear that your father is transitioning well into Keepsake Village and that your experience has been overall positive. I would like the opportunity to discuss your concerns with staffing. Please give me a call. Thanks again, Matthew Lefever, Executive Director
February 15, 2017
I visited this facility
wonderful community with amazing staff.
Provider Response
Thank you for your review! We appreciate your feedback!
July 27, 2016
I visited this facility
Keepsake Village at Greenpoint was beautiful. We liked it very much. It's clean and modern, and I liked their schedule functions. I think it keeps their minds active. They had a lot of nice things listed, like day trips. The staff was very friendly. I was very impressed with the facility. Everything was nice. My mother-in-law liked it. It seemed like a very good place. They can improve by having people stay temporarily to try it out first.
Provider Response
Hello, Thank you very much for your feedback. We are pleased to hear that you and your Mother-in-law had a positive experience with us here at Keepsake Village at Greenpoint! Thanks Again, Matthew Lefever Executive Director
January 24, 2015
I am a friend or relative of a resident
The apartments at Keepsake Village at Greenpoint are very nice. It’s homey and spacious. Their food is excellent. I like that the staff are very caring.
Questions about Keepsake Village at Greenpoint
What ongoing training does the staff receive in dementia care?
The Hearth operates on a people-first basis, which is why we’ve developed our Care Connect® training program. Anyone working in our communities, from team leaders to housekeeping staff undergoes the same 13 training modules to make sure they understand our commitment to providing respectful and compassionate care. Through Care Connect®, our team explores the power of communication and learns how to develop deep connections with our residents. The staff at The Hearth understand and appreciate that your needs are totally unique to you.
What programs or activities does Keepsake Village at Greenpoint offer to keep residents engaged? How does the staff engage residents' long-term memories?
Keepsake Village at Greenpoint offers year-round activities and events to keep residents moving, thinking, engaging and enjoying MORE. Our community provides fresh, fun and fulfilling opportunities for families seeking elder care in the Syracuse, NY area. From lunch outings, nature trips, and musical events, along with all-day programming that alternates from active to passive, your loved ones are sure to have a fulfilled and meaningful experience every single day.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Hearth nursing or case management staff will conduct an assessment to determine a person's physical and cognitive functioning abilities prior to admission. Once an individual is moved in to a Hearth community, physical and cognitive functioning is monitored as part of their individualized care plan. Each resident maintains responsibility to attend their routine annual exams with the assistance of our case management staff.
What techniques does Keepsake Village at Greenpoint use to support memory care residents during mealtimes?
Keepsake Village is happy to accommodate many diets, including Gluten-free, Low/No sodium, Low/No sugar, and more! Nutritious snacks are also offered throughout the day at no charge to keep your loved one energized and ready for the many engaging moments awaiting them!
How does Keepsake Village at Greenpoint keep residents' families informed about their loved ones' health?
Keepsake Village sends out monthly newsletters and activity calendars to friends and family members of our residents. We include special events such as our Resident's birthdays, staff anniversaries, as well as entertainers, spiritual events, and holiday happenings. For individual residents, we encourage communication with our staff via phone, email, or in-person meetings. We do our very best to keep communication open and easy so that all who are involved are on the same page.
Describe the neighborhood around Keepsake Village at Greenpoint. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Our Greenpoint campus sits on the edge of a suburban neighborhood (based on population density) called Galeville, located in Liverpool, New York. Located in the heart of Central New York and just minutes away from Downtown Syracuse, you'll have peace of mind knowing that anything one might need is right on our doorstep.
Costs for Keepsake Village at Greenpoint
Services and Amenities of Keepsake Village at Greenpoint
Costs
- All Inclusive Rent
- Memory Care Starting At: $6610/month
Room and housing options
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 55
- Minimum Age: 55
- Pets: No Pets Allowed
Licenses
- State Licenses: 520-F-143
About Keepsake Village at Greenpoint
At Keepsake Village at Greenpoint, a memory care community licensed by the state of New York, our goal is to provde the highest quality of life for each of our residents. Our Memory Care programming is guided by our Live More philosophy, designed to stimulate the eight dimensions of wellness in each resident.
Get CostsMap of Keepsake Village at Greenpoint
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