Covenant Caregivers - Madison, MS Madison, MS

Anonymous_6585

It really helps the family because we cannot always be there for her. They need to train the staff better.

Shelley J

The caregivers are all very friendly. We like how the care they provide is on-site.

Rose M_16

They freed me up to take care of things. They were efficient. I liked the sitter.

Guy S_1

We haven't been using them too long, but they try to go out of their way to make sure we have someone here. I like that they are so kind and friendly.

Bethany L_1

Having regular progress check-ins would be helpful. It could be monthly or bi-monthly. They are very communicative. They could do a regular check-in so we could give a progress report.

Margaret H_15

The services were helpful because she lived in assisted living and needed the help. They would take care of her needs. I would recommend Covenant Caregivers because my mother was happy with the service, and she had them for years.

Sara R_7

They won't do what is asked of them. They did not show up for an important appointment.

Quinn R

It helps me by giving me the ability to be gone and not worry. I like that they are very personable, I know all the ladies I talk to.

Pamela H_13

The care that they are providing is great and helpful. They are flexible and are able to provide care for the client.

Julie B_17

They oversaw her medications and escorted her to meals, and formed a relationship with her. They have rapid responses and they are nice employees and workers.

Dennis C_11

The agency has good scheduling, and if I'm out of town with the scheduling of the caregivers, if I need to reach them when I'm out of town, it is easy to pick up the phone and call them. It is based on their performance, not in the back of the office, but the talent of the caregivers that Covenant Caregivers send to my mother's home. It is a great operation.

Charles H_29

I like that they look for ways to take care of a loved one. I like how you can trust them to take care of your loved one.

Anonymous_7249

They make sure that she doesn't fall out of her bed during the night. They were very quick at providing a caregiver for my aunt.

Barbara L_47

The majority of them have compassion and James is a nice person and the caregivers are easily to get along with. They are wonderful, caring, prompt, they go overboard to help, and they are very kind to James that needed care.

Callie W

She got to the point that she needed people all the time and they helped as much as they could. She liked the people that she was with. She is particular and it was nice not having her complain.

Elisabeth B_1

It has been a positive experience because of the willingness to assist her around the apartment and have drivers to drive her to medical appointments. I would recommend them because they have always been very reliable and responsive to my mom's needs.

Thomas L_21

They also get my prescriptions refilled. They have been easy to deal with.

Gary G_15

They cared for my father's needs. They were excellent! They took care of my father so, so well. I was impressed with everything.

Linda G_31

I can do my job and profession. They appeared to earnestly match the caregiver with my mother's needs.

Joann D_2

The agency has caregivers that are kind and helpful. I like the agency because their staff is responsive.

Katherine S_7

The agency got me a caregiver quickly. I like the agency because they are flexible.

Ray A_7

They could offer replacements when our caregiver is unable to come. They have been very easy to deal with. They did a good job getting us covered quickly.

Karen K_40

We only use them on vacation and it's nice to know someone is watching her while we are gone. They are professional and they show up on time.

Joe D_13

The agency did what they said they were going to do. I like the agency because they were on time.

Lenox G

We had some issues with some of the staff. Some of them could have been a lot more alert and helpful. Their staff personnel was really nice and professional.

Norma P_2

The person they selected could not have been a better person. The person that they send is nice.

Lou A_4

They're there when family can't be there. They're very reliable, and the staff is very kind.

Kathy B_40

They could lower the price. I'm really pleased with the people that we have. They've got a good website where I can monitor who is coming.

Karen C_44

The aide would talk with my mom. I liked the personnel.

Debra D_8

They helped with basic care. They were reliable. We were very pleased.

Margaret P_10

They just provide care for my mom in the evenings. They are easy to book. They are quick.

Pam F_6

We were able to do what we needed to do and not be up there 24/7. I like them because they are very willing to work with our schedule.

Robert "_15

It is very helpful. The caregiver has a very good personality. I feel like they have an excellent reputation and they are reliable.

Tisha K

I think they have done it so long so they do things better than I ever could. They free me up from that role. The people that I have interacted with really seem to care about what they are doing and how they do the job.

Cindy N_4

I knew my mother is being cared for. The caregivers can handle it. I recommend them all the time. They come quickly and they are great workers.

Dorothy K_9

They are there when I can't be there. I like their punctuality.

Jeff L_15

I am not sure how the caregivers could have a greater impact. They have helped the client the most by helping him get in the bathroom for showers. All of that is working pretty good. I like that they have good communication. They also have a good and caring staff.

Amy S_19

I really like how they consistently help with rescheduling if needed. One thing that I like is their willingness to help whenever.

Charmaine B_1

This agency does what they say they are going to do. I think the communication is good.

Anonymous_6291

They take my mother to the grocery store. I like this agency because they were easy to work with.

David E_7

Covenant Caregivers help the client the most by providing assistance with getting out of bed, getting dressed, feeding her, as well as anything she may ask. One thing I would tell a friend is that this agency works with diligence to care for all the clients.

Sue M_22

Since we started using them, I haven't had any comments or been there to observe. But I haven't heard any complaints so far. They have been accommodating.

Anne M_16

I did not have a lot of care, but they had great attitudes. They were pleasant and happy. They were really good when I had them. They helped me for 3 nights when I broke my hip.

Mary E_31

The people that she has got now make sure to see what they can do to help her out. They communicate right back when I ask them a question, 24/7.

Beth S_13

They have a very smooth billing system which has been positive. I like the quality customer service.

Laci S

They are always there for him. He doesn't have to worry about his medicine. They are very convenient. They have an amazing staff. They make him happy.

Tracey B_3

They took really good care of my husband. They helped dress him. They were reliable. They were friendly.

Karen R_24

They make sure my husband doesn't fall. I like their caregivers.

Nelson H_2

One really positive thing is that they stayed overnight to assist. One thing that went well was that the nurses were very accommodating.

William L_18

I don't hear her complain. They allow mom to get out of the facility and do things so that she is happier, which makes my life a little better. I don't have any problems. My mom hasn't run them off yet.

Quemensky C

They pick up my wife. They are kind.

Sharon S_31

They take worry away from me. They have been excellent. If someone calls out, they usually get someone to replace them.

Hardie H

Alexa helps her with mornings and medication. She takes her out. It's above and beyond. They are consistent.

Dr. R_4

We use them 24/7 and they have managed to cover all that time. They have been very responsive to our requests.

Stacy D_1

They do everything that we need. I like that they have great communication.

Maggie W_2

We couldn't have gotten through this period without them. I like that they are very responsive. They have good people.

Dawn M_6

The communication was great. It was very convenient and efficient. The caregivers were nice.

Stephanie M_9

If I have to have them again I will, it was a very positive experience. They are very straightforward and helpful in getting me what I need.

Marilyn T_9

They have quality people. They ask me and send a person depending on the needs that I need They did everything that they were supposed to do, and they were kind to my sister.

Sheri B_3

It allowed my mom to attend the wedding. They provided the assistance needed for my mother.

Elizabeth P_15

The agency contacts me and asks if I ever have any questions. I like that everyone is always on time and they provide great care.

Kristina C_1

They have stayed reliable. I like that they have been very reliable. Their caregivers have been consistent.

Hilda S_1

They have been taking care of and watching out for my mother. They have been very responsive and caring.

Anonymous_6467

They could have made my life easier by waking me up and making sure I take my medicine when needed. She also would fall asleep when I needed her or try to talk to me while I wanted to sleep. I would like them to improve on the consistency of care. I had one caregiver that was great and another that was not.

Pam W_11

The caregiver is hands-on with my mom and knowledgeable. I like that the caregiver is professional she handles my mom very well.

Margaret J_6

I can do the things I have to do and I know that care is being provided to my mother. I think some of their workers need to come on time.

Julia B_7

They have been lifesavers, they are there 24 hours a day, doing everything we can't be there to do ourselves. They have been very personable, reliable, and kind.

Kimberly M_7

The nurse helped her the most with controlling her pain. I like that the nurse that came was fantastic, she took wonderful care of my mother.

Tracey E

They company checked in a lot to make sure things were ok when then client made changes. They were on top of things. We had one caregiver that was wonderful but others didn't seem very well trained. They weren't' proactive.

Anonymous_6381

They help him get dressed and bathe so that he can stay in Marian Hall. They could improve by charging less.

Donald T_16

They should be more in tune to what he had and what he could deal with because he could not move quickly and they should not jerk a blanket off of him. They cannot keep changing the sitter every day when they are dealing with dementia patients. They should also not send someone who cannot speak English because we could not relate to them.

David M_54

The agency is very responsive to anything we needed. I like this agency because they are easy to work with.

Janice J_3

They help Dwight with everything! They feed him. They've worked really hard to send the same few caregivers. A few times, they haven't had caregivers to send, though.

Sheila K_2

At that point of his life, I don't think it would be much help since he was not happy with his situation. As far as the company, they were great. I liked the communication of the scheduled shifts, and who was coming. The communication was great.

Brad K_5

They need to screen their sitters more so they don't talk back as much. They can listen more closely to the families request when they want no more than two or three sitters.

Margaret W_15

I would have liked to understand what the caregiver could do. They could make it clear what services I should expect. There was a difference in each caregiver and what they were able to do.

Cathy H_13

The agency helps with the sitting services. The agency needs to improve on its daily care.

Anonymous_6289

The majority of the caregivers have been very good and quality. The agency has also been very responsive to my complaints and concerns. They've been very responsive when I had issues, questions, or complaints about the caregivers.

Anonymous_5313

They have made it positive by being accountable and responsive. They respond promptly to text messages.

Terri J

They help her with getting her medicine which is very important to her health and well-being.

Richard C_33

They did what they were supposed to do. They kept me informed about what was going on with my mother like I asked.

Peggy M_12

Being able to go online was very helpful. The agency could have more vaccinated workers.

Magdalene P_2

They listen to our needs and offer suggestions and they tell me what is available and we go from there. I really like that they met our needs and if I have a question they will answer it so far we have been very happy with them.

Shirley W_15

They have provided a caregiver for my father 3 days a week. I like the caregiver who they assigned to my parents.

Anonymous_6082

They could have been a little more interactive and gone outside the lines to do things for her. More consistency in terms of the person that was sent would be nice.

Frank B_5

Mom was going to the emergency room twice a month and since they started she has not. They have given the wrong medications to my mom at times.

Gary M_17

It has allowed me to go to work and not have to be too stressed about the client. I don't have to feel guilty when I leave the house. I like that they are really responsive to my needs.

James B_48

The agency helped my mother by cleaning around the house and taking her to the doctor's office. They were personable in meeting the needs of my mom and corporate care when necessary.

Brinda K

They could have more people who work part-time so I can receive constant distance care. I would like them to have more people available so that those who have heart time needs can get the assistance.

Kathryn R_2

It was helpful just for security, having someone to be there if he had something where he needed someone and a nurse couldn't get there in time. I felt like they were pretty dependable. I never had a situation where one did not show up or was late, and if they would be late, they would reach out and communicate.

Cynthia H_10

They match me with a good caregiver, the second time. The second one they sent has been good. I found a great caregiver through the agency.

Mrs. J_13

It's helped my wife the most because she needs help with dressing and most everything she does. When they send someone, they are always compatible with us.

Patricia H_28

I do not need to worry about when she is there. I like that they are dependable, I have a great caregiver that takes care of my dad.

Lindsey T

We didn't want to leave her at all, once we left her, we felt comfortable. They were very professional and they texted us to update us. I like that they were professional and on time, they worked well with us and they were very caring.

Sharon T_8

They take a lot of the worry away from me. The agency could improve by lowering their costs.

Anonymous_5880

The agency helps him by cooking meals for him and getting clean up. I liked that the agency had effort and caregiver they sent out and worked with them getting things set up.

Carol D_26

If they do what they are supposed to the rating will be better. The care we have now are supposed to check on her often, give her medicine, and dress her. It hasn't been happening as of right now and I have talked to them. They are however kind and thoughtful.

Bill M_25

They helped my sister manage her medication, transporting, and showering. I like that they were good getting back in touch with me and they offer a variety of services, all quality.

Angela S_7

They need to be assertive. They need to match the caregivers better.

Anne D_11

She is very competent, I feel very safe leaving her in the house with my husband. I like that they are very pleasant to work with and very accommodating.

Anonymous_5800

They have done so much for me. I have had some that did not work out at all. I like the managers and caregivers.

Claudine S

They are dependable and honest. The people they hire are very kind. I am pleased with them.

J. S_1

The sitters we had were usually there overnight. They were there during the days sometimes when no one else was available. They were at my cousin's home. I was not there during all of this but they were generally there overnight or during the day when one of my siblings was not there. They came recommended to me by other people who had used them.

Mary S_59

They stay in touch and they are there to help. I like their availability and effort to please us.

Nicky L

The caregiver made sure she had what she needed and that she was safe. The agency was very quick to respond, and to get someone out.

Estelle S_1

It was very helpful. It would have been hard to get things done that needed to be done. I was able to run errands because the caregivers were here. I was impressed that the owner of the company, or a manager, came to the house the first day we had a caregiver here. We had two different caregivers. Each of them were prompt and kind.

Anonymous_5570

They come and they do bathing. If I need to go they work with me and they help me. The people that have come to care for her have been able to help her and work with her.

Anonymous_5462

We had a sitter with her until she went into the memory section of the facility. I liked them for their quick responses. The staff was friendly in and out of the office.

Robin W_7

They have been there for her in times of life or death so I'm very grateful to them. I like that I can call the nurses on duty and check on my mom.

Howard P_6

The services helped my mother feel safe. This agency is very responsive.

Doris G_9

They interact with my mother. She is comfortable with them. They are pretty much on target with what I expect them to do.

Anonymous_5436

They gave him a bath. They gave him ice when he wanted it. They were always nice and polite.

Howard G_4

They helped me greatly with my loved one. I like the sincerity and professionalism.

Michael O_12

Providing company for him. The quality of the people they provided.

Carolyn L_4

The agency could better in giving directions to the sitters about the clients activities. The scheduling department has been really attentive and most of the caregivers have been okay.

Lucy V_1

I couldn't drive so they took me to appointments and such. They were polite and professional.

Donna W_14

It was a great help when I had them. I liked the fact that they were recommended through a Christian magazine and Christian friends.

Jimmy a

They could communicate and vet their people better and just listen to me more. The first caregiver was awesome and then she got sick and couldn't come and they never sent anyone else. I was also told that when we started receiving care again it would be another caregiver and when she came she was awful.

Britt M

It was nice to have someone I can trust. My mother loved her caregivers.

Anonymous_5296

They need to contact us instead of the client. They need to have better caregivers. We have a good one now, but in the past, we didn't like them.

Anonymous_5160

They have adjusted the care as needed as things have changed. They are available and flexible. They are really easy to talk to.

Dr. M_6

They do what I ask them to do and they are a good company. I like the quality staff.

Anonymous_5236

In my daily life it can make my life easier by getting a mobile application. I would like to see more consistent caregivers, come to the house.

Rebecca P_5

They show up when needed and provide care for my mother that I needed them to do. I actually already recommended them to someone. They are easy to work with and seem to have very nice employees.

Debbie C_15

I feel assured that someone is going to be there in the hours that they are supposed to be there. They do the scheduling of the help. That is a big deal.

Becky B_8

It helped her tremendously, and they helped me so that I could continue working. I have no complaints, Joanne gave my mother excellent care.

Joyce H_18

We had more help than we needed. They caregivers need to do more than just sit around. They need to be more proactive.

Dana C_4

The caregivers were well trained. They have integrity and the staff are amazing and high quality.

Debbie M_21

They picked up food for my mom and helped feed her. We liked the people, they were very personable and nice, but the agency had trouble finding vaccinated people for us. Also they kept sending different people, I had to reorient them over the phone. Mom liked the caregivers.

Gloria M_10

They were here and did not need too much from them. They were reliable and courteous.

Beverly T_4

I don't have to take care of his diaper needs. They do that. He doesn't get infections. They are times medicine is missed. They seem to care about my dad.

Milton B_1

Some are good and some are not very good. The caregivers that are not, so good are not trained very well. If a person is very overweight, they cannot perform their duties they are here to do. They do not seem to have good etiquette. They do not change the urine bag. They have caregivers that are not very good.

James M_40

My wife likes them coming in because it's a new face, and it gives me a chance to do chores and take a nap. It's a relief. They turn her on her side every two hours so she doesn't get any bed sores. Their people are always on time. When their people come, you can tell they come to work.

Craig B_3

They were only sitting with them when he was in the hospital. They helped me be able to work. I've already recommended it to other people. They are flexible, reliable, and Christian.

Anonymous_5035

It's eased the burden. They could better interview the needs of the patient. I had to be a strong advocate for that.

Floyd K

The agency is helpful by making us feel safe when they are here. I like that they are available, attenitve, and they answer all my questions.

Betty K_15

They wouldn't give Betty her medicine. Her caregiver Coreen was particularly neglectful. They were very neglectful of Betty.

Franz F

I think they're limited with the caregivers. They could have consistency in the daytime caregivers. The daytime caregivers could interact more with my mom and provide socialization. The evening caregivers have been consistent and very good.

Anonymous_4971

Their services took a load of off my shoulders, that's for sure! I don't really have any complaints at this time. They are doing what we need to have done.

Anonymous_4901

She got covid and they really helped us get someone over there to help her. They could put more staff members on, they're stretched thin.

Donna S_25

She can't wait to see them in the morning. She loves them and they love her. It makes her life wonderful when they come twice a day. It benefits me because I don't have to drive her there everyday. I don't worry because, if something happened to her, I know they would let me know. It is wonderful for my mother and I. They are absolutely wonderful. I have called their office and I have told them how pleased I am with their services.

Anonymous_4930

They are the only reason that she has been able to stay at home. They need to call Mary when they don't have her current person coming to the house. They don't have enough employees to cover when someone is out. It's always a bit of a scramble to get someone.

Linda V_5

I was the only one providing care for her, and she progressed to the point that I had to have help. It took only a short time for me to become comfortable to leave her with them. They were willing to work with us, when I had a bad experience with the first few caregivers who were not professional.

Jerald W

The agency is helpful by providing help for my wife and communicating well with me. I like that they always have someone here for us.

Suzanne G_5

They were helpful, friendly, and caring. Everybody was friendly and helpful. The caregiver talked to her and were engaging.

Virginia P_2

It meant that my daughters and I could sleep. I hesitated at first but I realized how tired we were going to be. It is well worth it and money well spent. It is a great service for when you are in that situation. They came right away. We got in that situation and I called at 3 PM and they had someone here by 10. You cannot beat that.

Paige H_1

They make sure that the aide is available for my ailing father. They are willing to always do what we need to have done.

Larry T_4

We have to have care. They are available to answer all of our questions. We need them to help with medication.

Pam H_5

I need a qualified, upbeat person to take my mom to therapy. The caregiver is good at dressing my mom, but that's about it. They could really listen to me. I had specifically said what I needed a month ago and it didn't work out. I am going to have to live with my mom for a month now because the caregiver got worse.

Mitchell P_2

It definitely helps me a lot because before I was kinda at my wits end trying to work and keep up with dad. They have done a good job with my dad. They are very understanding even when my dad can be difficult.

Beverly D_9

My mother was in a memory care unit in assisted living. They wouldn't let me go in and stay with her because of COVID so I had to hire people to stay with her. She needed 24-hour care. I really don't know. Some of the caregivers were wonderful and others were barely sitters.

Bennie F

I had to have them there 24/7 for care, which gave us a break. I liked how they were very efficient and timely with the services.

Anonymous_4721

They could have done something besides sit in the chair. They're not punctual.

Jimmy E

We went through a couple caregivers but we really like this caregiver we have now. She does do some meals. I like that they are good at helping me with the paperwork.

Sally B_7

They have been easy to work with. They are easy to communicate with.

Jeanette B_3

I'm able to get away from the house and do things I need to do, where before, I couldn't grocery shop or run errands. The services we can get now for that weren't available then. It was easy to get a hold of them, and they sent someone right out to find out what we needed. They've been easy to work with.

Evelynn W

They have helped us the most by giving me peace of mind to work and know that someone is caring for my mother while I'm not there. I like that they are consistent. We can have the same person coming to our home. They have been good with giving us that consistency.