Covenant Caregivers - Madison, MS

They do what I ask them to do and they are a good company. I like the quality staff.

In my daily life it can make my life easier by getting a mobile application. I would like to see more consistent caregivers, come to the house.

They show up when needed and provide care for my mother that I needed them to do. I actually already recommended them to someone. They are easy to work with and seem to have very nice employees.

I feel assured that someone is going to be there in the hours that they are supposed to be there. They do the scheduling of the help. That is a big deal.

It helped her tremendously, and they helped me so that I could continue working. I have no complaints, Joanne gave my mother excellent care.

We had more help than we needed. They caregivers need to do more than just sit around. They need to be more proactive.

The caregivers were well trained. They have integrity and the staff are amazing and high quality.

They picked up food for my mom and helped feed her. We liked the people, they were very personable and nice, but the agency had trouble finding vaccinated people for us. Also they kept sending different people, I had to reorient them over the phone. Mom liked the caregivers.

They do what needs to be done and are very kind. They are very competent and caring.

They were here and did not need too much from them. They were reliable and courteous.

I don't have to take care of his diaper needs. They do that. He doesn't get infections. They are times medicine is missed. They seem to care about my dad.

Some are good and some are not very good. The caregivers that are not, so good are not trained very well. If a person is very overweight, they cannot perform their duties they are here to do. They do not seem to have good etiquette. They do not change the urine bag. They have caregivers that are not very good.

My wife likes them coming in because it's a new face, and it gives me a chance to do chores and take a nap. It's a relief. They turn her on her side every two hours so she doesn't get any bed sores. Their people are always on time. When their people come, you can tell they come to work.

They were only sitting with them when he was in the hospital. They helped me be able to work. I've already recommended it to other people. They are flexible, reliable, and Christian.

They have helped me the most by being accommodating and helping me with scheduling. I already have a lot. I like the dependability and personality.

It's eased the burden. They could better interview the needs of the patient. I had to be a strong advocate for that.

The agency is helpful by making us feel safe when they are here. I like that they are available, attenitve, and they answer all my questions.

The agency has been available and responsive to our needs. They should have better training for new employees.

They wouldn't give Betty her medicine. Her caregiver Coreen was particularly neglectful. They were very neglectful of Betty.

I think they're limited with the caregivers. They could have consistency in the daytime caregivers. The daytime caregivers could interact more with my mom and provide socialization. The evening caregivers have been consistent and very good.

Their services took a load of off my shoulders, that's for sure! I don't really have any complaints at this time. They are doing what we need to have done.

She got covid and they really helped us get someone over there to help her. They could put more staff members on, they're stretched thin.

She can't wait to see them in the morning. She loves them and they love her. It makes her life wonderful when they come twice a day. It benefits me because I don't have to drive her there everyday. I don't worry because, if something happened to her, I know they would let me know. It is wonderful for my mother and I. They are absolutely wonderful. I have called their office and I have told them how pleased I am with their services.

They've done everything I asked for. They seem to be accurate and nice and I have no problem with them.

They are the only reason that she has been able to stay at home. They need to call Mary when they don't have her current person coming to the house. They don't have enough employees to cover when someone is out. It's always a bit of a scramble to get someone.

I was the only one providing care for her, and she progressed to the point that I had to have help. It took only a short time for me to become comfortable to leave her with them. They were willing to work with us, when I had a bad experience with the first few caregivers who were not professional.

The agency is helpful by providing help for my wife and communicating well with me. I like that they always have someone here for us.

They were helpful, friendly, and caring. Everybody was friendly and helpful. The caregiver talked to her and were engaging.

It meant that my daughters and I could sleep. I hesitated at first but I realized how tired we were going to be. It is well worth it and money well spent. It is a great service for when you are in that situation. They came right away. We got in that situation and I called at 3 PM and they had someone here by 10. You cannot beat that.

They make sure that the aide is available for my ailing father. They are willing to always do what we need to have done.

They could be dependable. They provide good service. It gives me more freedom.

We have to have care. They are available to answer all of our questions. We need them to help with medication.

I need a qualified, upbeat person to take my mom to therapy. The caregiver is good at dressing my mom, but that's about it. They could really listen to me. I had specifically said what I needed a month ago and it didn't work out. I am going to have to live with my mom for a month now because the caregiver got worse.

They fix his meals. I like the reliable and quality of the sitter.

It definitely helps me a lot because before I was kinda at my wits end trying to work and keep up with dad. They have done a good job with my dad. They are very understanding even when my dad can be difficult.

My mother was in a memory care unit in assisted living. They wouldn't let me go in and stay with her because of COVID so I had to hire people to stay with her. She needed 24-hour care. I really don't know. Some of the caregivers were wonderful and others were barely sitters.

I had to have them there 24/7 for care, which gave us a break. I liked how they were very efficient and timely with the services.

We don't have to find someone to take care of my mother-in-law, if someone calls in sick they always find someone to cover for us. They communicate with us well, they have almost always been able to cover.

They could have done something besides sit in the chair. They're not punctual.

We went through a couple caregivers but we really like this caregiver we have now. She does do some meals. I like that they are good at helping me with the paperwork.

They have been easy to work with. They are easy to communicate with.

They have given me a peace of mind to know that my mother is well taken care of. They are prompt and very responsive.

I'm able to get away from the house and do things I need to do, where before, I couldn't grocery shop or run errands. The services we can get now for that weren't available then. It was easy to get a hold of them, and they sent someone right out to find out what we needed. They've been easy to work with.

They have helped us the most by giving me peace of mind to work and know that someone is caring for my mother while I'm not there. I like that they are consistent. We can have the same person coming to our home. They have been good with giving us that consistency.