Right at Home Central Maryland, Frederick County, MD

Patrick

My family used RAH services at the most vulnerable time of our lives when my grandmother with dementia needed around the clock care. Staff was relaible, professional, and caring. The office was pleasant, responsive, and easy to work with. Would recommend them to anyone seeking non-medical, in-home support.

Disappointed

Not only don’t they lessen your workload, Right at Home increases your workload! The first person they sent to care for my mother just wanted to sit on her cell phone for 4.5 hours out of 6 hours at $36 per hour. The second person they sent was very soft spoken and had a strong accent. My mother who is 92 couldn’t hear her most of the time and, when she could, she couldn’t understand her. The third person that was scheduled was a no show. I didn’t receive any notice, a phone call, anything. So I was left with no assistance and had to cancel an appointment for myself. Regarding the fourth person they said was coming on a Tuesday after a three day holiday weekend; they call me at 7:30 a.m. on Tuesday to tell me that the lady that was scheduled to come was not getting back in town until today so I was on my own once again for the day. Again I had to cancel my commitments for the day and my mother, as well as my 94 year old father, woke up from the phone call. Also, sometimes multiple people will call you regarding the same subject and other times no one will call you. They dial your number and have you hold while they try to figure out what they were calling you for. They are extremely disorganized, unreliable, and couldn’t care less how they impact your day due to their incompetency. This agency is useless! I strongly recommend that you spare yourself the headaches they cause and find an agency that can provide your love ones with the care and compassion they deserve.

Provider Response

Terry

Right at Home provides in home assistance for my friend and employer who is blind. The office staff has always been very courteous and helpful with our needs. Our regularly scheduled girls who come out to help are awesome! Kudos to Kittye, Chivon, Isabelle and Diane for doing an outstanding job and thank you Tricia and Sandy, the office personnel, for working so diligently to make sure all the shifts are covered. I could not have done this on my own. As our needs increased so did the response of Right at Home to meet them. Nothing is perfect in this life but having this company to rely on has been a godsend!

The Negas Family

The entire team at right at home beginning with the first consultation until the very end with my mom's passing. My mom had been battling cancer for over 3 years. Recently a tumor reappeared and with her age and chemo treatments received 3 months ago her health rapidly deteriorated at the beginning of March. So rapidly that she required 24-hour care within 2 weeks from the beginning of her decline. I am so thankful that the kind staff at right at home we're very quick to schedule and provide knowledgeable and Compassionate Care according to my mom's needs. March 3rd 2024 I promised my mom that she would remain at home her adamant wishes rather than ending up in a hospital. The only way to provide her 24-hour care supplementing the time that I could not be with her would only be possible and thankfully from the kind people with right at home. The respect and compassion they provided was beyond my expectations. Every day I had to leave for work, there was never a doubt knowing their caretakers were with her. I am very grateful and thank you for being there for our family.

Judy M

I can’t say enough good things about Right At Home! The office staff is warm, friendly and extremely responsive. I have used the agency after several surgeries and have always been pleased with the care that they provide.

Lesley

Right At Home provided Caregiver services to my mother after she had a short stay in the hospital. They assisted her mornings for approximately two months until such time as she was able to be completely independent again. The Right At Home folks - Caregivers, Office Staff, and Nursing - were all very knowledgeable and easy to work with. They helped to make this already stressful situation a little more manageable for both my mother and the rest of our family. I can highly recommend the services of Right At Home. THANK YOU!

Charlotte Letourneau

We hired Right at Home to provide daily caregivers for my mother, who was in hospice care for 9 months. RAH was always able to immediately adjust to our schedule changes as my mom's needs changed. My mother enjoyed their companionship as they helped her with her meals, personal care, and tasks she wanted accomplish. Her RAH caregivers were very patient with her as she became unable to communicate her needs at the end of her life. All of my mother's RAH caregivers including Evelyn, Patricia, Kaitlyn, Lawmi, Angie, Shereka, Linda, and A'aliyah ensured that my mother's last months were comfortable for her. I would definitely use RAH again if I have any caregiving needs in the future.

CKG

I am a completely alone shut in, w/terminal cancer. The thing i need most are drivers back and forth to doctors. RAH provides these as best they can w/labor shortages, and in years of business, I've only had 2 or 3 disappointments. In YEARS. I rely only on drivers to doctors.

D H F

We hired Right at Home to provide home care to our elderly relative who was recuperating following a hospital stay. We could not have asked for better partners! The care givers were timely, extremely hard working, and so very thoughtful in providing respectful and caring support to our relative. The agency was also very timely in making us aware of any scheduling adjustments.

Tamara Tiell

We have been with Right at Home (RAH) for several years. They have a highly skilled, educated team with that loving caring attitude need for our aging community. Delivery of services are second to none. Mary, our Right at Home 'Angel' has been with mother since my father passed, several yrs ago. She assisted with light house keeping, grocery shopping and transported Mother to her doctor appointments. Mary is more than a RAH employee to us, she is family! She has been with us through very difficult times as Mother has transitioned from her own residence to a local Independent Living Community and most recently to Assisted Living. Mother's biggest concern when she move to Assisted Living was the fear of losing her dear friend, Mary. Although our required services have changed a bit, Mary is still our RAH provider, providing that ray of sunshine to mother AND the rest of the family. We will, forever, be grateful for RAH and our 'Angel' Mary.

CLee6550

I was hesitant to get an in-home provider for my mom since when we had one for my in-laws, in Frederick, it was a nightmare. Right at Home has restored our faith in home care providers. I live 2 hours from my mother. RAH comes to my mothers house three days a week. If my mom has a doctors appointment, or if she has fallen and needs to see her doctor, RAH has us covered. Beth is extremely caring to my Mom and they have a special relationship. Beth will reach out if she sees something of concern, offer to make appointments and offer to take my Mom. It has really provided peace of mind. I can’t recommend them enough!

Satified Client

Staff is timely, reliable and caring. Agency is responsive, Brenda, Erin and Amber are exceptional.

Raisey

Right at Home was a lifesaver when I had my knee replacement. They helped me with meals, bathing, some housekeeping and laundry while I was recuperating from surgery. The caregiver was wonderful and took away all my worries. The office staff explained how things worked and they set up a caregiver right away. My daughters live out of town and they also had peace of mind knowing I was being taken care of in between their visits. I would use Right at Home for any future needs and I recommend them to family and friends. Thank you so much for the wonderful care I received!

rkttorres

My husband and I moved to Maryland about 9 months ago with my father who has early onset dementia. After lots of research and trying some caregiving services, we found Right at Home to be exactly what we were looking for! Given my father is young for his diagnosis (early 60s), we struggled finding him a caregiver he felt comfortable with. Right at Home immediately suggested we try and older/male caregiver and it was the BEST thing we could have done for my dad! He LOVES his caregiver, Carl. They go on walks, explore the town, and have great chats. Carl is exactly what my dad needed. We have also experienced other caregivers due to an odd schedule and every single one has been incredible. After utilizing multiple services across different states, Right at Home has been the best from timely correspondence, friendly staff, and wonderful caregivers who are always on time and ready to go! Carl specifically will also leave us notes on how the day went which brings us lots of comfort. My dad's short term memory is almost non-existent at this point but he always remembers to tell us that he got to see his buddy Carl whenever he comes by! When we moved my dad into assisted living a few months ago, Carl was invaluable in easing that transition as well. From in home care to service at assisted living, Right at Home has been phenomenal!

Provider Response

Anita Kristiina

Great staff coming in to our community. Office staff is giving us more time and effort that we could ever ask for. Very happy with the services provided.

RJ K.

We have been using Right at Home's services since September 2020 to provide care for our mother. We are very pleased with the services provided. Jennifer, the caregiver, has done a wonderful job of helping to care for my mother. We are grateful for her excellent work. Right at Home has also done a very good job of adjusting to the needs of our situation. The business has also been prompt in its communications and billing records with our family. Thank you.

Sandy S.

We have had Yah with us to care for my 98 year old father for around 2 years. We couldn't ask for a better caregiver. We "clicked" with her from the start and my father did too. Yah understands his needs and is right there to help him when needed. She cooks his breakfast and lunch and gets his dinner ready for him to fix himself after she leaves. She makes sure that my father takes his medication when he is supposed to. She does his laundry, changes and makes his bed and keeps his bathrooms clean, and does other housework as she sees fit. She makes us lists of things he needs...either in toiletries, home supplies or food. She is always on time and stays as long as needed in the evenings. She is in contact with me throughout the day if needed. I will text her to see how things are going and she will text me if she needs to. She adapts to our needs and we adapt to her input on things that she feels we should change in the care of my father. She truly feels like a part of our family and I really don't know what we would do without her! Right At Home has been responsive to any changes that we have needed to make in the schedule and has always been open to find a replacement for a day if needed, but that has rarely happened. All in all, we've had no problems. Since we can't be there every day, it's reassuring to know that my father is being well taken care of...and that's a good feeling.

Christy L

Lawmi is the primary caregiver for both of my parents. She is very attentive to their needs! She exercises good safety and judgement in keeping my parents safe when physical assist is needed during transfers and functional mobility. She is dependable and reliable. She keeps the house neat and clean. The laundry is well managed to reduce odors. She ensures that they are offered nutrition and hydration. She interacts with my parents to provide companionship which is important to reduce the risk of depression in the geriatric population. She has demonstrated good hygienic practices; hand washing and frequently sanitizing surfaces. I feel blessed that Lawmi is my parents’ caregiver. Lawmi fosters client dignity when assisting with activities of daily living, personal self care. We’ve had other caregivers when Lawmi needed time off and we have never had a bad experience with any of the Right At Home caregivers. We’ve used other agencies in the past but hands down RAH employees have provide exceptional service. With respect to the agency responsiveness - they are “on it” in a time sensitive situation.

Louskie

Right at Home is the real deal when it comes to in-home care! My dad needed assistance at home while recovering from surgery and Right at Home was a perfect fit. From their knowledgeable and professional office staff to their caring, high caliber caregivers, I couldn't be more pleased. Highly recommend them!!

Thankful Jenn

Assunta has been on time, helpful with light chores such as dishes, and has been excellent supporting client and family caregivers. Her experience, care, and training help her support our situation thoughtfully.

Enid

Kathleen always comes on time. Assist with making bed and showering, including hair. She helps me with household tasks. I love her.

Dmoy

The caregivers for Alfredo are great. Myra does a great job with him, but works mostly at night. Emma who works during the day is wonderful with him. She even plays classical music which he loves and she gets him up several times a day. Alfredo really loves Emma and the way he shows it he puts his hand on her leg, just to let her know he cares. Emma truly deserves to be recognized because we don't know what we would do without her.

J.A.M.

Rita is the best! A great communicator and willing to go out of her way to be helpful and pleasant. A treasure for our family.

TTobin

Right at Home is an amazing place. The care and compassion they show patients has touched my soul. The owners are kind and generous, which is so important when you have a loved one in need. I cannot speak more highly of the entire organization and staff. They definitely go above and beyond. Right at Home is the RIGHT place for a loving, professional environment for your loved one!

Angie

I love my caregiver, Brittany. She is pleasant, caring and so helpful. I had to give up a few caregivers, so I kept the 3 I cared for most, and she was one of the three I chose and look forward to seeing her.

Nancy

Brittany has been my husband's caregiver three times weekly for over a year. She has been delightful, compassionate and dependable. She has been flexible with our schedule, if needed. We appreciate Brittany very much.

Elizabeth

My caregivers are so caring and kind to me. They know me so well and how to take care of me. They are all wonderful. Patricia has been with me the longest and she is like family.

Bechy

Lots of love and compassion from all caregivers. Treated our loved one with dignity and respect. Lots of hugs, hand holding and tears of sympathy and joy.

John

Felicia is a very special caregiver. I feel blessed to have her. She does her job out of love. I love and trust her!

Martha, Frederick, MD

My husband has been a client of this provider for 1 1/2 years. The agency assist my husband in his bath, dressing him as well as assist him in his daily activities. We find them to be very professional and friendly, as well as reliable. The staff is always willing to discuss any issues we may have and provide us with solutions, etc.. The caregivers always arrive on time and are wonderful people and we love having in our home. We highly recommend this provider. This agency is a top notch organization and we highly recommend them.

Elinor

Rita L. is a gem! I love having her. She will do anything I ask of her and think of ways to assist me. She is so pleasant and we have a lot in common. She is a treasure!

Jane

Rita is such a big help. I wonder what I'd do without her! You are fortunate to have her as part of your good company.

Julie from Vienna

We used the Right at Home Caregivers to provide care for our mother from 8pm until 8 am for 17 days before she entered hospice and passed there a day later. The wonderful blessed caregivers were with her during her most difficult nights when she couldn't sleep and simply wanted them to stay up and talk with her. She loved every caregiver often shooing us home so that she could talk to them. They were on time, well-trained, very competent and capable and most of all so thoughtful and caring with excellent communication skills. We trusted them completely. When we were at our wits end after sleepless nights from just after Christmas until after the new year we called and they had someone at mom's home the next day and every day after for as long as we needed. The office personnel were very efficient and easy to deal with. I just can't put into words how they not only saved our sanity but provided superior care and companionship to our mother in the last days of her life.

Donna & Debbi

Right at Home were angels that God sent to bless and comfort us. We want to thank Right at Home for the special care given to our Dad, Donald. On several occasions with Dad's failing health, Right at Home came in and helped out. Your employees knew how to make us all, even Dad, feel the special support and care they gave.

Elsie

Brenda is very helpful to me for my husband, George. I am so happy to have her come in the door and take care of George in so many ways for me. Brenda's experience is invaluable to me.

Rich780864

Constantina (Tina) is great! No—she's AWESOME! Her medical training is superb and is only matched by her sensitivity and work ethic. CLONE HER!

Lisa Kleber

This agency has an outstanding care plan for its clients, especially for my grandmother. Starting with the nursing supervisor, office managers, staff and all the CNAs/GNAs, all are extremely professional. There is however one particular CNA/GNA who has demonstrated her dedication in caring for my 94-year old grandmother. Her name is Ms. Cool. Ms. Cool is an exceptional person. Her care and love for my grandmother is beyond what is expected of her. Ms. Cool is an asset to your agency and she should be rewarded for her exceptional performance on her job!

David Bailor

Great help and service provided. My nurse, Ann, is wonderful. I couldn't ask for a better nurse/caregiver.

Charlene12

Ann is truly an outstanding caregiver. She is skilled in getting her client to cooperate, efficient, and kind. She goes above and beyond her requirements. Mandie would not be able to remain in her home if she didn't have Ann caring for her.

Barbara Vogel

Sandy is very dependable. She is very attentive and understands Mom's needs. She is always jolly and presentable. We are so glad to have Sandy taking care of Mom. Sandy cares about Mom and it shows in her care for Mom. Thank you Sandy!

Hardy Stone

Sandy is the best caregiver I have ever had. She is always prompt with a positive attitude and smile. She assists me with my exercises and encourages me to maintain my rehabilitation. I feel very safe and confident when she assists me with transfers and ambulation. Sandy is very respectful of my opinions and choices. I feel very fortunate to have her.

Debbie570064

Belinda is a very nice and kind person who will offer to do anything regarding Mom or light house cleaning that I ask her to do. She makes beds, dishes, dusts, cleans bathroom, and most importantly takes care of my 90-year old mom in a loving way.

P. Levine

Very punctual and does thorough job.

Felicia771438

I love Sandra. She is kind, patient, gentle, caring, and competent. She knows her job, does it well and without repeated instructions. She is always on time and flexible when necessary. If I could clone her or have her full time, it would be a blessing.

For R

We were given crisis support in the home when my mother in law who lived alone suddenly needed far more than we could possibly provide. The care started as a few hours a day but was increased to 24 hours support until she could get into a facility. All of the providers were amazingly caring. Terrific support.

Deedee584437

Mom has thrived since LuAnn has been working with her. Mom feels she is the best caregiver she’s had from the agency. LuAnn is mindful of helping to provide homemade food, which has kept Mom’s blood sugar in check. She is friendly, courteous, and guide to do a job without being told – a real self-started.

Kate142342

Right at Home Frederick was hired by my children during a time of great need to care for Michael. We have been so very happy with Beth, Dawn, Rachel and Whitney along with the care as they send to help us. In addition, Beth, Dawn, Rachel & Whitney have gone above and beyond in their efforts to ensure that the caregivers they send us suite our needs, both physical and in being good personality matches.

Lance732005

Excellent caregiver who stays, engaged with my grandmother. Keeps atop of life chores to keep the house in good condition, and ensures my grandmother has her meals and snacks in a timely manner. Ensures Peal gets exercise daily and addresses my needs. She ensures good communication between Pearl’s needs and myself so we are all in unison.

Daniel430105

Sandy has been working with our mom since late April 2016 and it is going very well. My mother gets along well with Sandy and it gives us peace of mind when she is here.

Jamie760276

Caring, reliable, sense of humor, knowledgeable and can always find something to do. We love her.

Laurie V

Nichole gives 100% of herself to her work and that is very rare to find these days. She is always very respectful and kind.

Herman605140

Lauren visits 2x each week to assist Pop with bathing. He looks forward to her visits as she not only helps him bathe, but provides some company for a few hours each week.

Paula T

Nancy came to us when we needed help with our mother to provide meals, help with dressing and hygiene. She developed a warm relationship with my Mom and Dad. She was always ready and willing to assist in any and every way. She fit in so well with Mom and Dad, almost as part of the family. She treated for and cared for my parents as if her own. And when we needed a second helper, both ladies were perfectly matched with our parents and get along beautifully.

Paul757145

Faith is an excellent caregiver for my wife who has severe arthritis and Alheimer's. Faith is patient, kind, caring, and encouraging. Will need to increase her time with us in the not so distant future.

Mary Lee2

It’s been a very pleasant experience, very reliable and dependable help. I told this lady one time what to do and didn’t have to ask again. Work ethic is very good, very trustworthy, and caring. You can see that she’s not just there for the job, but that she really cares, and I can see that she cares for my mom. My mom's illness has made it difficult to deal with her, but they seem to get along really well with this lady, even better than I get along with my mother. We only had them for two weeks, and so far it’s been OK. I called Right at Home on a Monday and asked if I can get somebody tomorrow, and they delivered.

Debbie1968

Right at Home has the most compassionate, caring personnel working for them. You will be treated like a family member once you contact this facility. Carole, the Vice President is incredible to work with. She is one of the most kind, sweet individuals one will ever meet. I highly recommend Right at Home over any of the other in home care facilities.

Janet Horst

From day one, Right at Home proved to be a very professional and caring business. When Donna came to meet us, she took time to get to know us and to ascertain which caregiver would be a good fit. We couldn’t be more pleased with Doris. She is cheerful, caring and serving. In addition, Right at Home doesn’t require any 6-month commitment like some other agencies. You start and stop as needed. I highly recommend them!

Dale22

We are using Right at Home, and they are very good. Laura is the person that comes over, and she does a very nice job. They are wonderful.

Lloyd & Cindy Shaeffer

How fortunate we found this agency. Chrissy, the manager, puts up with our many phone calls and questions. She has assisted us in dealing with the long term care insurance provider. She is always cheerful and reminds us We are here to help you. Ashley, our parents' caregiver has quite a task dealing with strong personalities and many needs. She is very caring.

Barbara Campbell

Beth, the manager was awesome! She's very supportive, compassionate, empathetic and reassuring regarding my motherÕs care - making the experience very positive. Right at Home is very dependable whenever we needed a caregiver. They were right there 24/7! The caregivers were professional and offered any assistance that we needed at the time I would highly recommend Right at Home!

Doug7

This organization was so quick to respond, so compassionate and so caring with my Mom when she was near the end of her life. Hospice referred them to me and I was so grateful they did. I live in Florida and it was not possible for me to get to Maryland right away away with my mother. They continued to stay by her side throughout the night so that the rest of the family could rest. I will without a doubt recommend them to any family looking for personal care in their home for a parent.

Robin12

My grandmother is very happy with Joan. They get along great. Juan helps her with things around the house. Juan helps with things when she is not even asked which my grandmother raves about. I don't know what to say besids she is excellent! Great fit for my grandmother.

Don10

Kitty is a fantastic lady. She has me out of bed with a cup of hot coffe and into the shower - helps with my catheter and exercize routine.

The Yaukey Family

The Right at Home caregivers were very patient with our visually impaired Grandmother. Each morning the caregiver read the newspaper to Grandmother, so she was able to keep up with current events. The caregivers made certain Grandmother's needs were met everyday. On occasion the caregivers would run to the drug store, for Grandmother, to pick-up personal hygene supplies. Towards the end they stayed with Grandmother in the emergency room, until the family could arrive. The Right at Home Care Providers service was exceptional.

Hedy1

I was very pleased and thankful for the caregivers from Right at Home. They took great care of my father-in-law. The caregivers/office staff were very professional and really cared for my father-in-laws care.

MariErl

Right at Home provided my husband with all the care he needed after coming home from rehab after his hip implant broke and needed to be replaced with emergency surgery. I needed assistant with him since I work full time and wasn't sure where to turn. I was so happy I contacted Right at Home. Their care giving to my husband was outstanding. She was willing to drive him to the supermarket or Costco in her car, help with cleaning, cooking or any other task involved with his care. She was a delight! I can't thank you enough for this tireless worker. My husband has recovered to the point where he can drive himself etc. but because of our caregiver from Right at Home I was not so stressed when I came home from work as I knew the shopping, cleaning and sometimes even food preparation were done in a very professional manner. Our caregiver was a delightful person who was always on time and anyone she works with will be lucky to have her.