Right at Home Overland Park, KS

Offers Home Care

83 Reviews
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Right at Home Overland Park, KS (913) 586-2786
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Reviews of Right at Home Overland Park, KS

83 Reviews Write a review

Home Care Reviews for Right at Home Overland Park, KS

October 28, 2020

By Judy S_18

I am a current client of this provider

They help with house hold things that I need a little help with to take the stress off of things. They send us sincere and responsible caregivers. The caregivers stay the same over a long period of time so we become accustomed to them.

October 20, 2020

By Jaime H

I am a current client of this provider

They provide companionship and are caring. It took me two or three tries to have my first initial meeting with Right at Home.

October 15, 2020

By Robert B_51

I am a current client of this provider

The agency needs to have information about the services that are available. The agency needs to give out more information about the services.

October 12, 2020

By Doris G_3

I am a past client of this provider

They were able to accommodate me with my physical needs. It was inspirational to have them in the house. I liked the caregivers they sent to me.

October 06, 2020

By Vickie P_2

I am a past client of this provider

I appreciated the flexibility of the people they sent out. They did their best to send people I asked for.

September 28, 2020

By Chris P_4

I am a past client of this provider

They dealt with hygiene stuff in a fine manner. They did a good job at getting him up and going quickly.

September 24, 2020

By Amy W_9

I am a past client of this provider

It gave me eyes on my dad. I knew someone was there making sure he was okay. They just did a good job. The problems were all with my dad and not them.

September 16, 2020

By Emily S_8

I am a current client of this provider

They have primarily helped my loved one shower. We like the one caregiver we've had.

September 16, 2020

By Gregory K_1

I am a past client of this provider

They need to train their workers better. I think they need to train their employees better.

Provider Response

Right at Home, In-Home Care & Assistance appreciates your feedback. We consider ourselves an extension of your care team, so your input is valued. Training is extremely important to us. Our care team is required to participate in 12 continuing education opportunities a year. Our hands-on training room and our on-line Right at Home University is available to all our team. Our apologies for your experience.

September 08, 2020

By Ashley L_2

I am a past client of this provider

They just made sure that she was safe during her shower. I think some of the people my mother had to deal with were not very nice.

Provider Response

Thank you for your feedback. We value your input very much! Right at Home, In-Home Care & Assistance strives to provide an extraordinary experience for all our clients. This feedback, had we known, would have been addressed immediately. Our phones are answered 24 hours a day. We are great sorry for your experience.

August 18, 2020

By Natalie H_1

I am a current client of this provider

Its nice to have somebody look after our mother, because we live in California. They have good communication between the company and the relatives. They have a portal that you can go on and communicate with them.

July 22, 2020

By Anonymous_3908

I am a current client of this provider

They have provided the care that allows us to have more freedom. They are flexible.

July 21, 2020

By Barbara K_11

I am a current client of this provider

She would not be in the house if we did not have a service. We have someone living with her but they take care of showers, laundry, they take good care of her. I like the communication. If I have a problem I will call them.

July 08, 2020

By Clarence R

I am a past client of this provider

I expected them to have experience in changing the catheter bag and getting him dressed and undressed. They were prompt in getting me replacements when someone couldn't come. They were flexible when I wanted to change the hours of the aides.

March 11, 2020

By Evelyn B_4

I am a past client of this provider

I think the caregivers need a more positive attitude. The company is considerate and interested in how they can help you.

March 04, 2020

By Connie A_1

I am a past client of this provider

I can't get out of bed without my caregivers. They would help me get dressed. All the caregivers were outstanding.

February 24, 2020

By Becky B

I am a current client of this provider

The people that they send are always personable people and love to talk to her and ask questions. The one-on-one contact is great. Someone can be there to help my grandmother and give her company because she lives alone. Everyone who has gone has been great.

February 06, 2020

By Max & Lenore C

I am a current client of this provider

They're wonderful to talk to. They're very nice.

February 06, 2020

By Mary Jane K_1

I am a past client of this provider

They just quit on me, which is very upsetting. They just stopped coming after my caregiver for two years told them she did not want to come back, I thought everything was fine before that. My caregiver was saying things that weren't true and I didn't have a chance to say anything back.

Provider Response

We are always looking for helpful insights to improve our services and better educate our team. Thanks so much for allowing us to learn from your experience. Because of privacy regulations, we can’t discuss any specifics about your comments. However, we take your feedback very seriously. Please take a look at the private message we have sent you. We are happy to discuss additional details regarding this matter with you.

January 20, 2020

By Tricia C_1

I am a past client of this provider

Dad was very picky. He did not like most of anyone. He did not like them going through his stuff or picking things up. So I had to be there for most of it. Except for Madison. I had one lady who came and just sat here and read the whole time and it annoyed the crud out of me and dad. My experience varied. Some of it was good and some was not good. The last girl that I had was awesome, I would give her a 10 across the board. Most of the rest of them were not so great.

January 17, 2020

By John H_33

I am a current client of this provider

It gives me a safety net. I like the interactions and personal phone calls when things change.

December 18, 2019

By Grant CNA N

I am a current client of this provider

When I leave, I feel totally comfortable with the fact that my husband will be taken care of. Our caregiver is excellent and outstanding.

December 17, 2019

By Dennis H_1

I am a past client of this provider

The caregivers they sent out were pretty good. They were very efficient and on time.

December 05, 2019

By Kay T

I am a current client of this provider

I am able to do things that I haven't been able to do. They help me with things I need to get done. I am able to get out the house and do things that I haven't been able to do. I like that the person they gave us is willing and capable.

December 05, 2019

By Doug M_3

I am a past client of this provider

They helped the most by providing companion care for my loved one, and it alleviated pressure from my family. They were willing to work around my schedule and the needs we had when it came to the personnel.

November 20, 2019

By Morris CNA/HM S

I am a current client of this provider

They get me safely to and from where I need to go. They are always very helpful in getting me to the gym every day, and they like to work out with me. I like the flexibility they have. If one of the regular caregivers gets sick or is out of commission, they don't leave me stranded. They find someone for me.

November 12, 2019

By Anonymous_997

I am a current client of this provider

They only come three hours a day, and my mom is getting to the point where she needs more, but she refuses. My wife and I went to my mom's home today. We went through her fridge and pantry, and we had to throw out a lot of food that was expired. I am going to be making a list of things for them to do because throwing out old food is really important. My mom will eat that. I think I just need to be more explicit on things that I want to have done.

November 12, 2019

By Anonymous_2828

I am a current client of this provider

The people we have now take good care of my mom. They keep her in her daily routine. They know how to work around her problems with her dementia. They send girls out that have no clue what is going on. We've gotten a couple of people who are totally worthless. They need to shadow the girls who know what they are doing all the time so that they can learn the routine, because my mom has dementia.

November 12, 2019

By Marilyn E_5

I am a current client of this provider

She is always here on time. I would like to see if she could stay a little longer, but she has another person that she has after me.

November 06, 2019

By Anonymous_2788

I am a current client of this provider

The most helpful part is when the girls are outgoing and spend time to talk to her. They could be better by being more consistent with the caregivers. Sometimes, it is last minute in no shows or no calls. It is very inconvenient when that happens.

October 28, 2019

By Anonymous_2612

I am a current client of this provider

It's easy for them to get my loved one to doctor appointments. They are easy to deal with.

October 21, 2019

By Susan R_14

I am a current client of this provider

We've had an issue with that. We've had some caregivers that are not as good as some. We've had a lot of trouble with people coming out. We are supposed to have the same person. Someone called out, and then no one else came. We had some problems with the scheduling.

October 04, 2019

By Julie J_2

I am a current client of this provider

My dad is pretty happy, and we got him new hearing aids. That makes him more engaged. He seems pretty active. My dad doesn't recall them due to Alzheimer's. He says he doesn't need a babysitter. I'd like to see them do more exercises with my dad. They could even just walk to get his mail.

September 23, 2019

By Anonymous_1138

I am a past client of this provider

We came up with a schedule, and they did everything that needed to be done at the time that it needed to be done. I liked the people that worked with me. They became like family.

September 03, 2019

By Diane P_13

I am a current client of this provider

They have sent me good people. I haven't had anyone I didn't like. I like that everyone is nice and personable and not condescending or anything like that. They treat me the way I want to be treated.

August 22, 2019

By Althea O

I am a past client of this provider

I don't think they really had an impact. It was more like babysitting. I asked for some companionship, but they didn't provide it.

Provider Response

We appreciate your time in providing feedback on how we can better our services. We apologize that our companionship services did not meet your expectations. Please feel free to contact our office to discuss this further as we take all feedback seriously, and want to provide the best services possible for our clients and their families.

August 22, 2019

By Jane A_2

I am a current client of this provider

They give us peace of mind. I know that I am going to get the help that I need. They coordinate it all. When I say peace of mind, that is what I need. I don't have to stress. I like how responsive they are. I like the overall quality of the aides and employees.

August 20, 2019

By Verna C

I am a current client of this provider

They shower me and help me with that. She comes every week now instead of every other week. I would recommend them. The gal I have is always on time. She is always good.

August 01, 2019

By Anonymous_2309

I am a current client of this provider

They have given me confidence in her safety. They have been very responsive to our needs and any changes that we had. They have been very helpful.

July 18, 2019

By Jennifer L_2

I am a past client of this provider

They gave me peace of mind that my mom was being watched because she had such a high fall risk. I think that they could have had a little more consistent communication to all of the providers so everyone was on the same page with the care plan. It was a little late coming out, and I am not sure how they let everyone know about changes made in it.

July 12, 2019

By Paul HM/CNA H

I am a past client of this provider

She was able to do the errands and help with my husband's care. They were very knowledgeable, aware, and had excellent caregivers.

July 01, 2019

By Jeff M_1

I am a past client of this provider

They gave us a peace of mind and they went above and beyond on giving us information. It was amazing. They are very responsive and caring. They were literal angels on Earth.

July 01, 2019

By Christina S_2

I am a past client of this provider

They would do things that she either wouldn't do with my dad or myself, or they were just able to do things that we were not able to do for her. I liked that some of them were very caring for my mother.

June 26, 2019

By Anonymous_1967

I am a past client of this provider

She helped her with getting ready in the morning and getting ready for bed. She was also a social aspect as well. My mother really liked the person they provided.

June 25, 2019

By Anonymous_1920

I am a current client of this provider

We have had some issues with the caregiver not showing up. One time, he didn't show up at all, and other times, he was an hour and half late. He consistently shows up late. I like the caring of the people that have come to take care of my husband.

June 21, 2019

By Pam S_2

I am a current client of this provider

They make things easier because we have a peace of mind knowing that someone is there who we can depend on. They have good CNAs. We have one who has connected well with my mother, and they have a good relationship. She's very giving.

June 18, 2019

By James

I am a current client of this provider

Ann is fantastic. I have missed only 1 morning meds.

May 01, 2019

By Martia G

I am a past client of this provider

They were just there when I couldn't be there. I liked that they were very personable and the people knew what they were doing.

May 01, 2019

By Anonymous_857

I am a current client of this provider

They just have secure care and provide caregivers. We had one incident where we had a mix-up on times. I don't know if that was with the providers or there was another miscommunication.

April 18, 2019

By Lola S_2

I am a current client of this provider

They send good qualified people. They're a friendly agency.

March 07, 2019

By Robert A_12

I am a past client of this provider

It was so important to have the care because we needed it. I like that they had help here when they said, and though it was often not easy, the caregivers came through very well as scheduled.

February 13, 2019

By Mary W_23

I am a current client of this provider

Right at Home has helped me by giving good nutrition to me. I like how they have good delivery service and good food.

January 30, 2019

By Virginia S_9

I am a past client of this provider

They filled a need when I needed it. I only had them three days. They were easy to communicate with.

January 29, 2019

By Jeff Stultz

I am a current client of this provider

We’ve used Right At Home for almost two years now and are thrilled with their service. My senior in-laws wanted to stay in their home for as long as possible. This was becoming an extremely complicated situation with the biggest issue being the (15) medications they require, each day. Right at Home worked with us in installing an automated med dispenser that announces when it’s time to take their meds three times a day. The machine is refilled every other week by their own registered nurse. In addition to loading the machine, they also talk directly to the doctor’s office whenever there’s a change in the meds. On top of that, the nurse also calls in and picks up the meds from the drugstore herself. What was originally a huge time-consuming task on my list has been completely removed. Their staff is extremely professional and considerate and is the primary reason my in-laws are still in their home. For anyone who’s afraid of the high cost of assisted living, you’ll find Right At Home is a good alternative to keeping your family at home.

January 14, 2019

By Donna B_6

I am a current client of this provider

I am wheelchair bound and they have accommodated as much as possible. They are actively trying to get me assistance. I would like them to have more availability, at faster rate.

April 16, 2018

By chameleon

I am a past client of this provider

We will be recommending to right at home to anyone in need of great care for a loved one. We recently had care for her mother and had a wonderful experience, given the circumstances. Our caregiver was respectful, knowledgeable, caring, and overall just wonderful.

November 20, 2017

By Jerry D.

I am a current client of this provider

This is a very good agency. Pleased with the continued interest in my loved one. Takes my dad to different places, the park, Heritage Center, city market, and antique shops. Dad says his caregiver is just a delight and they seem to have a lot of fun together.

November 13, 2017

By Betty

I am a current client of this provider

Everything is fine. Carol is doing great!

November 10, 2017

By Thelma

I am a current client of this provider

Thelma is happy with the ladies who come over.

November 10, 2017

By Debbie

I am a past client of this provider

All of mom's caregivers were fantastic, but Liya was a dream. She was so attentive to all of mom's need and had such a caring heart. We will recommend Right at Home to anyone needing capable and dependable care for a loved one.

November 08, 2017

By Daniel

I am a current client of this provider

Everything is good.

October 11, 2017

By Prouddaughter57

I am a current client of this provider

I want to acknowledge the superb contributions to my mother’s safety and wellbeing made by the staff at a Right at Home. Not only did you arrange for her care on very short notice, but every caregiver who came to the house was well prepared...and there was NO MINIMUM three or four hour time requirement. WOW! A couple of things which exceeded my expectations... your staff made follow up calls to see if everything was going well, you had a staff member visit with my mom to ensure they were comfortable with the caregiver, you provided the same caregivers time and time again to reduce confusion. Thank you for taking on the task and performing it in a superior manner.

December 30, 2016

By KristenC

Other

Right At Home has been a God-send to our family! They have been so easy to work with, prompt, flexible and compassionate. The stress of caring for aging parents has been overwhelming but Right At Home has been with us every step of the way making it easier and much less stressful!

September 27, 2016

By Heble

I am a past client of this provider

The Overland Park team for Right at Home were extremely helpful and flexible with arranging in-home care for my mother during her illness. They were able to arrange assistance on short notice and the care-givers were all experienced and effective. Any concerns we had were addressed quickly and the team was always available by phone to discuss details or questions.

September 23, 2016

By Martha M

I am a past client of this provider

RAH was very flexible in developing the right plan at the right time with the right type of care giver for my Mother who was in her final stages of life. The professionalism and cooperation between care givers gave us the confidence we needed to live up to the promises we made to our mother for staying in her home, managing her pain and maintaining her dignity in her final days.

June 06, 2016

By EllieDog

I am a current client of this provider

Right at Home has provided me with the best caregivers. My current caregiver is a fantastic cook and I'm pleased as punch with her.

May 25, 2016

By John&Gayann

I am a current client of this provider

We have found our experience with Right at Home to be excellent. The care givers we use are above average. Over the years we have used several home care organizations and we have found Right At Home to be at the top of our list. We appreciate their promptness and caring service.

May 13, 2016

By StevenandAngela

I am a current client of this provider

What a wonderful person and helpful individual our caregiver, Stephanie, is. She is kind, gentle, helpful, and ever so appreciated. When she arrives in the morning she's kind and quiet and always has a smile on her face. Stephanie goes far beyond just taking care of the day-to-day needs that Angela has. She's personable. Angela and Stephanie get along like sisters. She's picked up on the intricacies and details of how to take care of Angela and between the two of them they worked out a very well-balanced method. Stephanie takes care of so many things around the house that is such a help and really such a burden for me, trying to work and manage everything else. Every single day I come home and I find that Stephanie has been somewhere doing something that is either maintaining or improving the state of this household its maintenance and upkeep. She takes initiative to do things that I haven't even asked for and does a very good job, beyond the Call of Duty on the things that we have asked her to do. And Stephanie does them with pleasure. Right at home has been such a big help to Angela and I. It is truly loving personal sympathetic care. The calls that we receive from the right at home staff to check up on us, to pay a visit in celebration of a birthday, to make sure that things are working well, and to make adjustments in scheduling and such. There just is no small enough detail that the staff at right at home does not pay attention to. I look forward to a long happy relationship and wish right at home and everyone working for right at home the best of Health and Longevity in life.

May 10, 2016

By RichardKC

I am a current client of this provider

Our experience with Right at home has been utterly satisfying. We have used them for almost 5 years now and the care they provide for my mother has always been outstanding.

May 06, 2016

By LisaI

Other

Dear Right at Home Staff, Thank you so much for your great service in helping me with Margo's scheduling. Each caregiver did a wonderful, loving job. I especially have appreciated Kathy and Ernestine who have gently and capably helped her these past two years. I consider them friends. As you know, Margo went to her rest. We are sad and hurt with grief. But, we also celebrate her 95 years, and are happy she got to wrap up her life exactly as she wished--in her beloved home with her much-loved dog. Thank you for being a lovely part of her journey. Warmly, Lisa I. (one last time...for Margo B.)

September 04, 2014

By Kristen12

I am a past client of this provider

Right at Home was extremely professional, caring and knowledgeable. I was impressed with all of the care givers and how they interacted with my Father-in-Law during a very difficult time for all of us. The office was always helpful and personable when I would call in to make changes to our care schedule, etc. I would strongly recommend Right at Home to friends and family.

September 03, 2014

By Surgery recovery client

I am a past client of this provider

Very caring, organized and well trained team and care staff. Without their assistance during my recovery...I would have been lost. My caretaker provided rides, light cleaning, meal preparations and childcare.

February 14, 2013

By Ardis

I am a past client of this provider

Right At Home was okay at the beginning, but when I needed more care, I got a different caregiver every other week. When you're dealing with somebody who has Alzheimer's you need to make sure they see the same person and not somebody different all the time.

April 01, 2012

By OPMomofThree

I am a past client of this provider

My mother in law had terminal malignant melanoma. She needed more assistance than we could provide with our jobs and three kids. Right at Home came in and simplified a complicated situation. They sent in the nicest, most caring and patient caregiver to work with our family. She lovingly tended to the personal needs of my mother in law (make-up, bathing, doing her hair, ironing and helping her dress) and kept everything spic and span at their home (cooking, cleaning, dusting, vacuuming, washing dishes, washing clothes). She also would just sit and talk with her or paint her nails and just "be" with her. We are 100% pleased with the Right at Home caregivers. The office staff are so friendly and always kept us up to date. They were willing to change hours, add another caregiver and even send their caregivers to the hospice facility when my mother in law was admitted there. They care about your family and want to make this an easy process for you. If we need care for my father in law or my grandmother or parents - we WILL be calling Right at Home again.
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About Right at Home Overland Park, KS

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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