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Right at Home Overland Park, KS

5750 W. 95th St., Overland Park, KS 66207

(913) 586-2786

Verified Partner

4.71

(170 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Overland Park, KS in Overland Park, Kansas

4.71

(170 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Anonymous_1707912631

    4

    February 14, 2024

    I am a current client of this provider

    They could send a caregiver who speaks English as their first language, my mom is hard of hearing and I know she struggles to understand her caregiver. They've been very responsive, someone always calls, texts, or emails me back very quickly.

    Anonymous_7447

    4

    February 9, 2024

    I am a current client of this provider

    They could show up more. The care has not been very stable.

    Toyea L

    5

    February 2, 2024

    I am a current client of this provider

    They make sure he is able to get to his rehab while I'm at work. I like the people that they have sent.

    Rick H_8

    5

    February 2, 2024

    I am a past client of this provider

    She helped with cleaning and being with her. I like that they provided good services. They had a good employee that came to the house.

    Provider Response

    Rick, Thank you for your feedback! I appreciate your time to reply and more importantly I'm glad you have peace of mind while running errands!

    Betsy B_10

    5

    January 24, 2024

    I am a current client of this provider

    He takes me to all my appointments and pays attention to my car oil and things like that. I like that I have consistency with having one aide for quite some time.

    Provider Response

    Thank you Betsy for your input! Your care team enjoys their time with you!

    Jane B_27

    3

    January 8, 2024

    I am a current client of this provider

    They had a positive impact because they provided a good provider. They could charge me less.

    Rosalee R

    5

    January 3, 2024

    I am a current client of this provider

    He feels a lot better and he cooperates with her. He likes the help she has been giving him. They don't keep sending different people out. We have had the same person coming and it makes Fred feel better.

    Roger S_24

    4

    December 18, 2023

    I am a current client of this provider

    They find us good caregivers and are flexible in hours. They are easy to work with.

    Joseph H_21

    5

    December 7, 2023

    I am a current client of this provider

    Her life is so much better with the care. The human relationships are superior with Right at Home.

    Kendra N_1

    5

    December 7, 2023

    I am a current client of this provider

    They are well-organized and have a structured procedure to ensure your coverage. I would recommend them because everyone has been helpful and mannerly.

    Kathryn N_1

    4

    December 7, 2023

    I am a current client of this provider

    The caregivers have been great. Some caregivers are really good with doing things without being asked. Someone vacuumed the other day. They are responsive when I reach out. We don't have a lead caregiver anymore and that was helpful for communicating. They've been easy to work with.

    Debra S_6

    5

    December 6, 2023

    I am a current client of this provider

    The provider has helped me the most because she takes me out to run errands. She helps make my bed. I would recommend them because they are reliable and they communicate well.

    Fred T_3

    5

    December 4, 2023

    I am a current client of this provider

    The provider has helped me the most by just providing confident, dependable service. I have already recommended them because I like the people that I work with, and they stay on top of situations.

    Thomas J_4

    5

    November 9, 2023

    I am a current client of this provider

    They help Pat gain access to things she could not do. I already recommended them to a good friend of mine who needed the services.

    Don G_10

    5

    November 9, 2023

    I am a current client of this provider

    They have made the experience positive because I was going over there every day, seven days a week for 2 years, so I was worn out. I would recommend them because of their consistency.

    Becky B

    5

    November 2, 2023

    I am a current client of this provider

    The provider sends over caregivers that in tuned with my mothers needs. One thing i like about the agency is they are very communicative.

    Provider Response

    We are here to help - being responsive is key! Thank you for your feedback and the opportunity to assist.

    James C_28

    5

    November 2, 2023

    I am a current client of this provider

    They are able to engage my wife enough that I can keep her at home. The consistency of having the same caregiver.

    Provider Response

    Thank you James for your comments! We are glad you are pleased! Best to you and your wife!

    Patrick D_4

    5

    October 23, 2023

    I am a current client of this provider

    She helps so I can get rest for myself, and my husband gets the care he needs. I like that they help me with the billing and the care has been really good.

    MITCH W

    5

    October 12, 2023

    I am a current client of this provider

    They give him options and dignity. They are on top of everything.

    Robert (_11

    5

    October 12, 2023

    I am a current client of this provider

    It's more the individual that is provided. They are communicative and get back to me. I'm happy with the person they have provided.

    Chris J_3

    5

    October 3, 2023

    I am a current client of this provider

    They learned what we needed and delivered on that. Their communication was really good.

    Bob D_15

    5

    September 20, 2023

    I am a current client of this provider

    They prepare meals for her. They're very professional and good at being what they claim to be and being on time.

    Kent G_2

    5

    September 20, 2023

    I am a current client of this provider

    They have helped me by providing quality care for my mom. She shows up every day to take care of my mom, which I appreciate. Everything has been going great with the company. The caregiver we have for my mom is amazing.

    Shelly P_4

    5

    September 15, 2023

    I am a current client of this provider

    They actually took her swimming, made her lunches, ran all the errands, and it has made life easier for me since I live far away. I like that they have great personal care towards the client and attention to detail and keep me informed. They are also very flexible with scheduling.

    Madeline Y

    5

    September 11, 2023

    I am a current client of this provider

    They are thorough and keep notes and things like that. I like that they do good work.

    Sandy L_8

    5

    September 7, 2023

    I am a current client of this provider

    For our needs, it's exactly what we need. I like that she acts as a companion. I like that the caregiver that comes is dependable, and we have become comfortable with her.

    Barb S_11

    5

    September 5, 2023

    I am a current client of this provider

    When I have concerns, they address them right away. I like the way they are responsive when I call.

    Anonymous_5541

    5

    August 23, 2023

    I am a current client of this provider

    They communicate with me by email, so I always know if anyone is going to be late or absent. They have good communication. They try to have the same people come, which is important to my mom.

    Anne E_4

    5

    August 18, 2023

    I am a current client of this provider

    They have helped me by letting me take a break. I would recommend them because I think I can trust them.

    Anonymous_7571

    2

    August 9, 2023

    I am a current client of this provider

    They can make it easier by getting better people to be able to serve. I requested a CNA at all times and I found out who they were sending is not a CNA. I would like to see the caregiver pay attention and are able to do all of the tasks we ask.

    Provider Response

    Thank you for taking time to provide feedback. We appreciate hearing thoughts! We are only as good as your experience with our caregivers. Please contact me directly to discuss this more, as your input is Anonymous. We want to improve and assist the best we can!

    Anonymous_7572

    3

    August 9, 2023

    I am a current client of this provider

    They would give good companion care, but they left him too much on his own. They would give him privacy while going to the bathroom, but you can't do that. The first caregiver was late a couple of times because she got confused on the times. I didn't think she was a good fit for a dementia patient. Some of the caregivers that we got were not really trained well enough on the type of dementia that he has.

    Provider Response

    We appreciate your feedback and the time you took to share. Unfortunately as an anonymous review it is hard for us to address specifics. However, we are only a phone call away and would love to discuss further with you. Please call us.

    Ken J_1

    4

    August 2, 2023

    I am a current client of this provider

    There is nothing the agency needs to do to make my life easier. I would recommend them because they have been very customer focused and friendly.

    Julie J_2

    5

    July 21, 2023

    I am a current client of this provider

    He has dementia, so he forgets that they were even there, but they do have a good impact. I would recommend them because they are here on time and they are here when we schedule them.

    Georgene C

    4

    July 6, 2023

    I am a current client of this provider

    They are a big help for my husband and I. If I wasn't here to assist my husband with activities like laundry and food preparation, then it would not be good. We liked their structured approach to providing services.

    Anonymous_6763

    5

    July 5, 2023

    I am a current client of this provider

    It has been a positive experience because it has enabled me to stay in my home and not go somewhere else. I would recommend them because I have had good experiences with them, and they are professional.

    Daniel O_5

    5

    May 2, 2023

    I am a current client of this provider

    They do a lot for me, and I appreciate them. I like that they have good and reliable service.

    Deana F

    5

    April 12, 2023

    I am a current client of this provider

    The most helpful has been her being able to get around the house and not have to stay in a chair all day. I like that they are dependable.

    Julia M_8

    5

    April 7, 2023

    I am a current client of this provider

    It is a positive experience for him because of the relationships that are formed between the caregiver and my father make it feel natural to him. I would recommend them because of their level of caring and their ability to meet the needs of the clients.

    Provider Response

    Thank you for your feedback! We enjoy working with your father!

    Susan W_21

    5

    April 4, 2023

    I am a current client of this provider

    I like that they are reliable and consistent. I like that they are good communicators.

    Provider Response

    Communication is very important! We are your care partner! Thank you for your feedback.

    Bonnie J_10

    4

    March 17, 2023

    I am a current client of this provider

    They have reliably showed up. They have excellent people.

    Pat V_3

    5

    March 6, 2023

    I am a current client of this provider

    Their employee is always on time and is extremely caring towards my husband. I like that they are very organized and they have good employees.

    Lori Z_1

    5

    February 10, 2023

    I am a current client of this provider

    They have been helping with cooking and sweeping dog hair off the floor. The people that come are well trained and fairly efficient.

    Anonymous_7000

    5

    February 10, 2023

    I am a current client of this provider

    The caregiver interacts with my wife. I like our caregiver. She is really great.

    Anne M_18

    5

    February 6, 2023

    I am a current client of this provider

    They look after my husband and they help with task around the house. I like how they've been easy to work with.

    Mary H_106

    5

    February 1, 2023

    I am a current client of this provider

    They give me peace of mind. My husband can go and do some work without worrying about me. They have been very good to me. Everyone has been very nice. It has worked out perfectly.

    Julie H_18

    5

    January 4, 2023

    I am a current client of this provider

    The reassurance that some is there when you need them to be is great. I recommend this agency because of the care coordinator, Ernestine.

    Connie F_5

    3

    January 4, 2023

    I am a current client of this provider

    There are a lot of family dynamics of not letting the caregivers do what they need to do. The agency could improve on communication and better-qualified caregivers.

    Laurie M_5

    5

    December 15, 2022

    I am a current client of this provider

    The impact of the services is great because it is reassuring that someone is looking out for my mother. I recommend Right at Home because I like the caregiver for my mother.

    Stephanie G_4

    5

    December 15, 2022

    I am a current client of this provider

    They give her personalized attention. I like that they are dependable.

    Kristine S_1

    5

    December 2, 2022

    I am a past client of this provider

    There are times when the caregiver can't make it. It gives a little bit of stress. I have already recommended them. They were upfront with their costs. They were able to accommodate our hours. They have caregivers that my parents like.

    Anonymous_2788

    5

    December 2, 2022

    I am a current client of this provider

    My mom wouldn't be able to live at home without them. I like that they have become personal and accommodating.

    Anonymous_6681

    5

    November 30, 2022

    I am a current client of this provider

    It takes a load off, knowing someone is here. The workers are very good.

    Anonymous_6679

    5

    November 9, 2022

    I am a past client of this provider

    They really helped improve her walking. I liked how easy it was to communicate with them.

    John H_60

    5

    October 10, 2022

    I am a current client of this provider

    The caregivers have helped the most by just being there. My wife has dementia and she is also very sad. At times, she has panic attacks. I am a full-time attorney still working and I just need somebody to be with her. It has made a huge difference in her attitude and I feel better that I know she is safe. It gives me reassurance that she is okay. I like the fact that they work with me. There was one time when I told them late about having a change because I didn't need them for a day. They were good about that. They have been flexible and I appreciate that. They have also had good people.

    Tanya P_1

    5

    October 10, 2022

    I am a current client of this provider

    They take away chores that are hard to do and assist my husband with things that he can not do. They are thorough, they follow through and seem to have good supervision.

    Judy S_18

    5

    October 4, 2022

    I am a current client of this provider

    It's supportive and effective for us. They are punctual and dependable.

    Elaine S_15

    5

    September 3, 2022

    I am a current client of this provider

    I don't think that my aunt isn't using it the way she needs it. They keep in contact with us and they do what needs to be done and they are very nice.

    Todd E_1

    5

    August 15, 2022

    I am a current client of this provider

    They have followed all of our instructions. I like that they are good about giving us the same people.

    Diana C_9

    5

    August 1, 2022

    I am a current client of this provider

    They help her with things like getting her breakfast and prepare her Metamucil drink. I really like that the caregivers are competent.

    Georgeann M

    4

    August 1, 2022

    I am a current client of this provider

    We don't need an agency at this point. But they have helped with house work. I like that they are personal, nice, and good.

    Mark J_4

    4

    July 20, 2022

    I am a current client of this provider

    I would appreciate more consistency with the caregivers. I like that they seem to have qualified people.

    Laura C_17

    5

    July 11, 2022

    I am a current client of this provider

    She really enjoys the socialization she gets. I like the consistency of having the same caregivers.

    Anonymous_3113

    5

    June 24, 2022

    I am a current client of this provider

    It has improved my daily living. I like my caregiver; he's very supportive.

    Provider Response

    Quality is one of our Core Values. I'm glad to see it is part of your experience! Thank you for time to provide input. We value it greatly!

    Sheryl F_1

    5

    March 16, 2022

    I am a current client of this provider

    The agency is helpful by being very comforting by having someone there to check in with my mom. She really enjoys this time. I like that they are easy to deal with, clear communication, and great quality caregiver.

    Provider Response

    Thank you for sharing your experience with us. I really appreciate it and I'm so happy to hear about our caregiver match! Kami Owner

    Anonymous_5856

    4

    March 16, 2022

    I am a current client of this provider

    I think they are doing a fine job. He just doesn't need much. I would like them to communicate better directly with the caregiver.

    Lisa F_9

    5

    March 5, 2022

    I am a current client of this provider

    They stay with him from 7-4 o'clock so that I can go to work. We've liked most everybody we have had.

    Susie N

    5

    February 16, 2022

    I am a current client of this provider

    The impact is phenomenal it takes weight off my shoulder, and she enjoys the company. I like the person that is coming to visit.

    Doug R_2

    5

    February 3, 2022

    I am a current client of this provider

    It made a huge difference. It made everything better for everyone. The people they sent were fantastic.

    Joyce L_13

    5

    January 19, 2022

    I am a current client of this provider

    They play pool with my loved one. I like their promptness and congeniality.

    Micah W

    5

    January 19, 2022

    I am a past client of this provider

    My loved one was pleased to have someone around him to keep him safe and he could talk to. I am very pleased with their service and how responsive everyone was.

    Wilbur & Mary Z

    5

    January 4, 2022

    I am a current client of this provider

    There isn't anything that they could do to improve. They are dependable, they do a good job and they are on time. They are just everything you would expect from a home care service.

    Anonymous_5527

    5

    December 21, 2021

    I am a current client of this provider

    They helped with things like giving him a shower. I like that they are very responsive to our needs.

    Donna F_14

    4

    December 17, 2021

    I am a past client of this provider

    It really wasn't their fault. There are just too many people needing the services, and too few people to fill those slots. We would often be called (sometimes literally) at the last minute to be informed of a caretaker that couldn't make it. Their caregivers, overall, were more mature in age than the ones we had used previously. We really appreciated that, as it made them much better matches for mom.

    Andrew J_2

    5

    December 14, 2021

    I am a current client of this provider

    They have been very available when we need them and willing to work with our schedule. They are flexible.

    Bill B_22

    5

    December 6, 2021

    I am a past client of this provider

    It worked out very well. From the get-go, Tommy was helpful and healthy for us and my mother appreciated the help and support that was given to her.

    Chris K_5

    5

    December 2, 2021

    I am a past client of this provider

    It made a huge impact for me. If they hadn't been there I would have to come twice. They were very caring and good at communicating.

    Courtney N

    5

    November 18, 2021

    I am a current client of this provider

    They have given me the time to do what I need to do. I like that they are very accommodating.

    Paula M_13

    5

    November 16, 2021

    I am a current client of this provider

    They provide oversight constantly so that me and my husband can continue with our lives. They have been able to staff 24/7 care.

    Max & Lenore C

    5

    November 10, 2021

    I am a current client of this provider

    The lady was coming for over a year. For instance, yesterday, I needed to go to the VA, and she did everything for me. She's like family. I am very pleased with the service I got from Right at Home compared to another service we were using, that sent us different people every week. With Right at Home we've had a lady for almost a year. She does everything I ask her to do.

    Gina H_3

    5

    October 19, 2021

    I am a current client of this provider

    They've helped my parents, who are physically challenged, they have really helped with personal care and cleaning. I like the personal attention and the small size. I think I've spoken to all the staff at the office, and they are very responsive.

    Melissa W_5

    5

    October 2, 2021

    I am a current client of this provider

    To make it positive, they make us comfortable. I like that they are reliable and responsive.

    Anonymous_5175

    5

    September 10, 2021

    I am a current client of this provider

    They provide good care for my mother-in-law. They are very personable, and they can solve our problems.

    Susan G_19

    5

    September 2, 2021

    I am a past client of this provider

    It was helpful having a consistent caregiver here who knew what Mark needed. They were very responsive to me and we had a great experience.

    James2

    4

    August 26, 2021

    I am a current client of this provider

    I have hired Right at Home Overland Park, KS for my wife. They have been with us for five weeks now. I have three CNAs that are on different schedules to fill in after the private caregiver goes home. The private caregiver comes in from 8 to 4, and then the agency comes in from 4 to 8:30 p.m. 6 days a week. My wife is incontinent, so they help with dressing her, they help with bathing her, they help with transporting and moving her if we go to the doctor when someone goes with me to make sure that we have two people when we're transitioning her. She has lupus, arthritis as well as dementia, so she's not very mobile. Right at Home was recommended by my Caring.com, and so I interviewed them and two others and I chose them. They're very experienced and they know what they're doing. I feel that my wife is in safe hands. The scheduling I'm not thrilled with, but they're doing better than the other two would have done. I didn't meet the caregivers before I chose them, and they've sent three very excellent, well-trained people.

    Carl HM/CNA C

    5

    August 20, 2021

    I am a past client of this provider

    They made my life easier by relieving my brother. They have good service.

    Toni W_3

    5

    August 16, 2021

    I am a current client of this provider

    They do things I don't have to do while I am gone. We like the caregivers that have come over so far.

    Patrick S_8

    4

    August 5, 2021

    I am a past client of this provider

    They could have made life easier by maybe changing their personnel. I would recommend them because they were very accommodating in scheduling and meeting my needs.

    Liz F_1

    4

    July 26, 2021

    I am a past client of this provider

    They provided great companionship for her. We needed consistent caregivers. We had odd times, but they were consistent. They just had someone different come all the time.

    Sandra J_3

    5

    July 22, 2021

    I am a past client of this provider

    They were present and attentive. They were able to accommodate 24-hour care on short notice.

    Provider Response

    Thank you for taking time to provide input! We appreciate it very much!

    Rosalea M_1

    5

    July 16, 2021

    I am a current client of this provider

    It is helpful to have someone here, so we can get other things done. So far, they have been easy to work with. We haven't had any bad experiences with them.

    Provider Response

    Happy to hear! We help caregivers get time away to take care of themselves - very important!

    Benjamin H

    5

    July 13, 2021

    I am a current client of this provider

    They are attentive to his needs. His caregivers have been very supportive of him. I like that they are very easy to communicate with. They are easy to work with.

    Provider Response

    Appreciate your feedback!

    Thomas W_13

    5

    July 7, 2021

    I am a current client of this provider

    They are very accommodating. They are good at what they do.

    Provider Response

    Thank you for your input! We are here to make things as easy as possible. We know how difficult it can be to care for an aging loved one.

    Jaime H

    4

    June 1, 2021

    I am a current client of this provider

    They've been very helpful to have and to provide help for my mom two days a week. Their office staff has a high amount of turnover, which makes it hard to get help from them.

    Provider Response

    Thank you for your valuable input! We did have some changes/additions in our office last year. I am sorry you did not have a favorable experience during the transitional learning curve. Please let me know directly if you continue to have this experience.

    Sheila N_1

    5

    May 20, 2021

    I am a current client of this provider

    They take care of my mom while I'm not there. I like the person they send to take care of my mom.

    Elizabeth H_17

    3

    May 12, 2021

    I am a current client of this provider

    They need to improve how they communicate and should be a little more flexible. Their communication is terrible, and they don't seem to keep a calendar of visits.

    Toni C_1

    5

    May 10, 2021

    I am a past client of this provider

    If it weren't for them, I would have had to come down there to help my sister. They were very professional and did what we asked.

    Marilyn E_5

    4

    April 20, 2021

    I am a past client of this provider

    I'm from out of state, so I couldn't observe what went on. I think they did an adequate job; it was just a personal preference that my mother wanted to try something different. They could improve the consistency of their caregivers.

    Paula W_3

    5

    April 5, 2021

    I am a current client of this provider

    They've came up with a way to cover twenty-four hour shifts very quickly and they've been flexible in making changes along the way without extra costs or fees. I would tell a friend that they are responsive and try to meet your needs.

    Jean A_10

    4

    March 12, 2021

    I am a current client of this provider

    She has dementia. It's hard improving from that. Just being there helps to keep her safe. They seem to be pretty consistent. They rarely have trouble finding someone.

    Natalie H_1

    5

    March 9, 2021

    I am a current client of this provider

    They make it pleasant by doing what they are supposed to do. The caregivers there are personable and well trained.

    Kathy O_6

    5

    March 8, 2021

    I am a current client of this provider

    They monitor him and help him remember things he may have forgotten. They seem to be paying attention to what they are doing and they do what they say.

    Betty E_10

    5

    March 4, 2021

    I am a past client of this provider

    They only stayed with her about four or five times before she passed away. She girl who came over was great. She did not let my mother boss her around. I thought that it was a little expensive and it was hard to get things started, but their service was outstanding. It was a very lengthy process to get it started, there were a lot of forms. I was in a hurry to get it started and it took weeks.

    Amy H_13

    5

    March 2, 2021

    I am a past client of this provider

    It helped me be able to go to work, I felt confident that somebody was here when I couldn't be. I would say that they did what we needed.

    Bob T_4

    5

    February 17, 2021

    I am a current client of this provider

    They encourage him to get up and get dressed. My dad is in bed and he is not able to make meals. They help establish a regular schedule.

    Jean W_15

    4

    February 2, 2021

    I am a current client of this provider

    They make sure I had meals and help me in and out of bed. I would like fewer people with language barriers.

    Anonymous_4481

    5

    January 21, 2021

    I am a past client of this provider

    We didn't know what to expect but they did well. Dorothy was there for support from the time he got there to after he passed away. I already have recommended them. He was in their care for less than 72 hours but the caregiver was super considering it was such a short time and so intense.

    Sharon D_15

    5

    January 19, 2021

    I am a current client of this provider

    They get my husband and going and it helps me out. She gets breakfast. They make sure we have someone here for our care.

    Daryl S

    5

    January 14, 2021

    I am a current client of this provider

    I like knowing that he's taken care of so we can get a break. I've enjoyed the people that have come out to help.

    Ginny D_2

    5

    January 7, 2021

    I am a current client of this provider

    They do everything we ask them to do with medicine. They've been great. I like all the services they offer. It's not hard to understand.

    Beverly L_6

    5

    January 6, 2021

    I am a current client of this provider

    They help me get into a routine to clean my apartment. So my home is always tidy and organized. They helped me get things done. They have a lot of good hardworking young people.

    Phyllis G_4

    5

    December 4, 2020

    I am a past client of this provider

    It gave me a break and I knew that she was being taken care of. They were accommodating and they work with us on what we needed.

    Greg B_5

    5

    December 3, 2020

    I am a current client of this provider

    They are able to help my brother out and he really needs out. They are exactly what we were looking for, both the quality and location.

    Eugene S_4

    5

    November 13, 2020

    I am a current client of this provider

    They seem to have an instinct for figuring out what you need to be satisfied. They are aware of your needs and service them quite adequately.

    Doris G_3

    5

    October 12, 2020

    I am a past client of this provider

    They were able to accommodate me with my physical needs. It was inspirational to have them in the house. I liked the caregivers they sent to me.

    Vickie P_2

    4

    October 6, 2020

    I am a past client of this provider

    I appreciated the flexibility of the people they sent out. They did their best to send people I asked for.

    Chris P_4

    5

    September 28, 2020

    I am a past client of this provider

    They dealt with hygiene stuff in a fine manner. They did a good job at getting him up and going quickly.

    Amy W_9

    5

    September 24, 2020

    I am a past client of this provider

    It gave me eyes on my dad. I knew someone was there making sure he was okay. They just did a good job. The problems were all with my dad and not them.

    Emily S_8

    5

    September 16, 2020

    I am a current client of this provider

    They have primarily helped my loved one shower. We like the one caregiver we've had.

    Ashley L_2

    2

    September 8, 2020

    I am a past client of this provider

    They just made sure that she was safe during her shower. I think some of the people my mother had to deal with were not very nice.

    Provider Response

    Thank you for your feedback. We value your input very much! Right at Home, In-Home Care & Assistance strives to provide an extraordinary experience for all our clients. This feedback, had we known, would have been addressed immediately. Our phones are answered 24 hours a day. We are great sorry for your experience.

    Anonymous_3908

    5

    July 22, 2020

    I am a current client of this provider

    They have provided the care that allows us to have more freedom. They are flexible.

    Barbara K_11

    5

    July 21, 2020

    I am a current client of this provider

    She would not be in the house if we did not have a service. We have someone living with her but they take care of showers, laundry, they take good care of her. I like the communication. If I have a problem I will call them.

    Clarence R

    4

    July 8, 2020

    I am a past client of this provider

    I expected them to have experience in changing the catheter bag and getting him dressed and undressed. They were prompt in getting me replacements when someone couldn't come. They were flexible when I wanted to change the hours of the aides.

    Evelyn B_4

    4

    March 11, 2020

    I am a past client of this provider

    I think the caregivers need a more positive attitude. The company is considerate and interested in how they can help you.

    Connie A_1

    5

    March 4, 2020

    I am a past client of this provider

    I can't get out of bed without my caregivers. They would help me get dressed. All the caregivers were outstanding.

    Mary Jane K_1

    2

    February 6, 2020

    I am a past client of this provider

    They just quit on me, which is very upsetting. They just stopped coming after my caregiver for two years told them she did not want to come back, I thought everything was fine before that. My caregiver was saying things that weren't true and I didn't have a chance to say anything back.

    Provider Response

    We are always looking for helpful insights to improve our services and better educate our team. Thanks so much for allowing us to learn from your experience. Because of privacy regulations, we can’t discuss any specifics about your comments. However, we take your feedback very seriously. Please take a look at the private message we have sent you. We are happy to discuss additional details regarding this matter with you.

    Tricia C_1

    4

    January 20, 2020

    I am a past client of this provider

    Dad was very picky. He did not like most of anyone. He did not like them going through his stuff or picking things up. So I had to be there for most of it. Except for Madison. I had one lady who came and just sat here and read the whole time and it annoyed the crud out of me and dad. My experience varied. Some of it was good and some was not good. The last girl that I had was awesome, I would give her a 10 across the board. Most of the rest of them were not so great.

    John H_33

    5

    January 18, 2020

    I am a current client of this provider

    It gives me a safety net. I like the interactions and personal phone calls when things change.

    Grant CNA N

    5

    December 18, 2019

    I am a current client of this provider

    When I leave, I feel totally comfortable with the fact that my husband will be taken care of. Our caregiver is excellent and outstanding.

    Dennis H_1

    5

    December 17, 2019

    I am a past client of this provider

    The caregivers they sent out were pretty good. They were very efficient and on time.

    Kay T

    5

    December 5, 2019

    I am a current client of this provider

    I am able to do things that I haven't been able to do. They help me with things I need to get done. I am able to get out the house and do things that I haven't been able to do. I like that the person they gave us is willing and capable.

    Doug M_3

    5

    December 5, 2019

    I am a past client of this provider

    They helped the most by providing companion care for my loved one, and it alleviated pressure from my family. They were willing to work around my schedule and the needs we had when it came to the personnel.

    Morris CNA/HM S

    5

    November 20, 2019

    I am a current client of this provider

    They get me safely to and from where I need to go. They are always very helpful in getting me to the gym every day, and they like to work out with me. I like the flexibility they have. If one of the regular caregivers gets sick or is out of commission, they don't leave me stranded. They find someone for me.

    Anonymous_2828

    4

    November 12, 2019

    I am a current client of this provider

    The people we have now take good care of my mom. They keep her in her daily routine. They know how to work around her problems with her dementia. They send girls out that have no clue what is going on. We've gotten a couple of people who are totally worthless. They need to shadow the girls who know what they are doing all the time so that they can learn the routine, because my mom has dementia.

    Anonymous_2612

    5

    October 28, 2019

    I am a current client of this provider

    It's easy for them to get my loved one to doctor appointments. They are easy to deal with.

    Anonymous_1138

    5

    September 23, 2019

    I am a past client of this provider

    We came up with a schedule, and they did everything that needed to be done at the time that it needed to be done. I liked the people that worked with me. They became like family.

    Diane P_13

    5

    September 4, 2019

    I am a current client of this provider

    They have sent me good people. I haven't had anyone I didn't like. I like that everyone is nice and personable and not condescending or anything like that. They treat me the way I want to be treated.

    Althea O

    2

    August 22, 2019

    I am a past client of this provider

    I don't think they really had an impact. It was more like babysitting. I asked for some companionship, but they didn't provide it.

    Provider Response

    We appreciate your time in providing feedback on how we can better our services. We apologize that our companionship services did not meet your expectations. Please feel free to contact our office to discuss this further as we take all feedback seriously, and want to provide the best services possible for our clients and their families.

    Jane A_2

    5

    August 22, 2019

    I am a current client of this provider

    They give us peace of mind. I know that I am going to get the help that I need. They coordinate it all. When I say peace of mind, that is what I need. I don't have to stress. I like how responsive they are. I like the overall quality of the aides and employees.

    Verna C

    5

    August 20, 2019

    I am a current client of this provider

    They shower me and help me with that. She comes every week now instead of every other week. I would recommend them. The gal I have is always on time. She is always good.

    Anonymous_2309

    5

    August 1, 2019

    I am a current client of this provider

    They have given me confidence in her safety. They have been very responsive to our needs and any changes that we had. They have been very helpful.

    Paul HM/CNA H

    5

    July 12, 2019

    I am a past client of this provider

    She was able to do the errands and help with my husband's care. They were very knowledgeable, aware, and had excellent caregivers.

    Jeff M_1

    5

    July 1, 2019

    I am a past client of this provider

    They gave us a peace of mind and they went above and beyond on giving us information. It was amazing. They are very responsive and caring. They were literal angels on Earth.

    Christina S_2

    5

    July 1, 2019

    I am a past client of this provider

    They would do things that she either wouldn't do with my dad or myself, or they were just able to do things that we were not able to do for her. I liked that some of them were very caring for my mother.

    Anonymous_1967

    5

    June 26, 2019

    I am a past client of this provider

    She helped her with getting ready in the morning and getting ready for bed. She was also a social aspect as well. My mother really liked the person they provided.

    Pam S_2

    5

    June 21, 2019

    I am a current client of this provider

    They make things easier because we have a peace of mind knowing that someone is there who we can depend on. They have good CNAs. We have one who has connected well with my mother, and they have a good relationship. She's very giving.

    James

    5

    June 19, 2019

    I am a current client of this provider

    Ann is fantastic. I have missed only 1 morning meds.

    Martia G

    5

    May 1, 2019

    I am a past client of this provider

    They were just there when I couldn't be there. I liked that they were very personable and the people knew what they were doing.

    Anonymous_857

    4

    May 1, 2019

    I am a current client of this provider

    They just have secure care and provide caregivers. We had one incident where we had a mix-up on times. I don't know if that was with the providers or there was another miscommunication.

    Lola S_2

    5

    April 18, 2019

    I am a current client of this provider

    They send good qualified people. They're a friendly agency.

    Robert A_12

    5

    March 8, 2019

    I am a past client of this provider

    It was so important to have the care because we needed it. I like that they had help here when they said, and though it was often not easy, the caregivers came through very well as scheduled.

    Mary W_23

    5

    February 13, 2019

    I am a current client of this provider

    Right at Home has helped me by giving good nutrition to me. I like how they have good delivery service and good food.

    Virginia S_9

    4

    January 30, 2019

    I am a past client of this provider

    They filled a need when I needed it. I only had them three days. They were easy to communicate with.

    Jeff Stultz

    5

    January 29, 2019

    I am a current client of this provider

    We’ve used Right At Home for almost two years now and are thrilled with their service. My senior in-laws wanted to stay in their home for as long as possible. This was becoming an extremely complicated situation with the biggest issue being the (15) medications they require, each day. Right at Home worked with us in installing an automated med dispenser that announces when it’s time to take their meds three times a day. The machine is refilled every other week by their own registered nurse. In addition to loading the machine, they also talk directly to the doctor’s office whenever there’s a change in the meds. On top of that, the nurse also calls in and picks up the meds from the drugstore herself. What was originally a huge time-consuming task on my list has been completely removed. Their staff is extremely professional and considerate and is the primary reason my in-laws are still in their home. For anyone who’s afraid of the high cost of assisted living, you’ll find Right At Home is a good alternative to keeping your family at home.

    Donna B_6

    4

    January 14, 2019

    I am a current client of this provider

    I am wheelchair bound and they have accommodated as much as possible. They are actively trying to get me assistance. I would like them to have more availability, at faster rate.

    chameleon

    5

    April 16, 2018

    I am a past client of this provider

    We will be recommending to right at home to anyone in need of great care for a loved one. We recently had care for her mother and had a wonderful experience, given the circumstances. Our caregiver was respectful, knowledgeable, caring, and overall just wonderful.

    Jerry D.

    5

    November 21, 2017

    I am a current client of this provider

    This is a very good agency. Pleased with the continued interest in my loved one. Takes my dad to different places, the park, Heritage Center, city market, and antique shops. Dad says his caregiver is just a delight and they seem to have a lot of fun together.

    Betty

    4

    November 14, 2017

    I am a current client of this provider

    Everything is fine. Carol is doing great!

    Thelma

    5

    November 11, 2017

    I am a current client of this provider

    Thelma is happy with the ladies who come over.

    Debbie

    5

    November 11, 2017

    I am a past client of this provider

    All of mom's caregivers were fantastic, but Liya was a dream. She was so attentive to all of mom's need and had such a caring heart. We will recommend Right at Home to anyone needing capable and dependable care for a loved one.

    Prouddaughter57

    5

    October 11, 2017

    I am a current client of this provider

    I want to acknowledge the superb contributions to my mother’s safety and wellbeing made by the staff at a Right at Home. Not only did you arrange for her care on very short notice, but every caregiver who came to the house was well prepared...and there was NO MINIMUM three or four hour time requirement. WOW! A couple of things which exceeded my expectations... your staff made follow up calls to see if everything was going well, you had a staff member visit with my mom to ensure they were comfortable with the caregiver, you provided the same caregivers time and time again to reduce confusion. Thank you for taking on the task and performing it in a superior manner.

    KristenC

    5

    December 31, 2016

    Other

    Right At Home has been a God-send to our family! They have been so easy to work with, prompt, flexible and compassionate. The stress of caring for aging parents has been overwhelming but Right At Home has been with us every step of the way making it easier and much less stressful!

    EllieDog

    5

    June 6, 2016

    I am a current client of this provider

    Right at Home has provided me with the best caregivers. My current caregiver is a fantastic cook and I'm pleased as punch with her.

    John&Gayann

    5

    May 25, 2016

    I am a current client of this provider

    We have found our experience with Right at Home to be excellent. The care givers we use are above average. Over the years we have used several home care organizations and we have found Right At Home to be at the top of our list. We appreciate their promptness and caring service.

    StevenandAngela

    5

    May 13, 2016

    I am a current client of this provider

    What a wonderful person and helpful individual our caregiver, Stephanie, is. She is kind, gentle, helpful, and ever so appreciated. When she arrives in the morning she's kind and quiet and always has a smile on her face. Stephanie goes far beyond just taking care of the day-to-day needs that Angela has. She's personable. Angela and Stephanie get along like sisters. She's picked up on the intricacies and details of how to take care of Angela and between the two of them they worked out a very well-balanced method. Stephanie takes care of so many things around the house that is such a help and really such a burden for me, trying to work and manage everything else. Every single day I come home and I find that Stephanie has been somewhere doing something that is either maintaining or improving the state of this household its maintenance and upkeep. She takes initiative to do things that I haven't even asked for and does a very good job, beyond the Call of Duty on the things that we have asked her to do. And Stephanie does them with pleasure. Right at home has been such a big help to Angela and I. It is truly loving personal sympathetic care. The calls that we receive from the right at home staff to check up on us, to pay a visit in celebration of a birthday, to make sure that things are working well, and to make adjustments in scheduling and such. There just is no small enough detail that the staff at right at home does not pay attention to. I look forward to a long happy relationship and wish right at home and everyone working for right at home the best of Health and Longevity in life.

    RichardKC

    5

    May 10, 2016

    I am a current client of this provider

    Our experience with Right at home has been utterly satisfying. We have used them for almost 5 years now and the care they provide for my mother has always been outstanding.

    LisaI

    5

    May 6, 2016

    Other

    Dear Right at Home Staff, Thank you so much for your great service in helping me with Margo's scheduling. Each caregiver did a wonderful, loving job. I especially have appreciated Kathy and Ernestine who have gently and capably helped her these past two years. I consider them friends. As you know, Margo went to her rest. We are sad and hurt with grief. But, we also celebrate her 95 years, and are happy she got to wrap up her life exactly as she wished--in her beloved home with her much-loved dog. Thank you for being a lovely part of her journey. Warmly, Lisa I. (one last time...for Margo B.)

    Kristen12

    5

    September 4, 2014

    I am a past client of this provider

    Right at Home was extremely professional, caring and knowledgeable. I was impressed with all of the care givers and how they interacted with my Father-in-Law during a very difficult time for all of us. The office was always helpful and personable when I would call in to make changes to our care schedule, etc. I would strongly recommend Right at Home to friends and family.

    Surgery recovery client

    5

    September 4, 2014

    I am a past client of this provider

    Very caring, organized and well trained team and care staff. Without their assistance during my recovery...I would have been lost. My caretaker provided rides, light cleaning, meal preparations and childcare.

    Ardis

    3

    February 15, 2013

    I am a past client of this provider

    Right At Home was okay at the beginning, but when I needed more care, I got a different caregiver every other week. When you're dealing with somebody who has Alzheimer's you need to make sure they see the same person and not somebody different all the time.

    OPMomofThree

    5

    April 1, 2012

    I am a past client of this provider

    My mother in law had terminal malignant melanoma. She needed more assistance than we could provide with our jobs and three kids. Right at Home came in and simplified a complicated situation. They sent in the nicest, most caring and patient caregiver to work with our family. She lovingly tended to the personal needs of my mother in law (make-up, bathing, doing her hair, ironing and helping her dress) and kept everything spic and span at their home (cooking, cleaning, dusting, vacuuming, washing dishes, washing clothes). She also would just sit and talk with her or paint her nails and just "be" with her. We are 100% pleased with the Right at Home caregivers. The office staff are so friendly and always kept us up to date. They were willing to change hours, add another caregiver and even send their caregivers to the hospice facility when my mother in law was admitted there. They care about your family and want to make this an easy process for you. If we need care for my father in law or my grandmother or parents - we WILL be calling Right at Home again.

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    Services and Amenities of Right at Home Overland Park, KS in Overland Park, Kansas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Overland Park, KS in Overland Park, Kansas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Overland Park, KS

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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