I have a handicap and they help me with my needs.
I like that they provide the best service that they have.
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Reviews of Right at Home Des Moines
Home Care Reviews for Right at Home Des Moines
May 23, 2023
I am a current client of this provider
May 15, 2023
I am a current client of this provider
The caregiver I have does a good job.
They could keep us informed when a caregiver will be coming.
May 03, 2023
I am a current client of this provider
I can't do much by myself and they do things for me. They've gotten me two good people.
I recommend them to many people, and I like that they try really hard to get people to me.
May 03, 2023
I am a current client of this provider
She helps me with my housekeeping, some of my cooking, and doctors' appointments.
I like that my caregiver is efficient and gets the job done.
April 13, 2023
I am a current client of this provider
Right at Home has made our experience positive because the person we have can help with his care. He has dementia and he gives me grief for giving him his care.
I like the person they sent us. It was easy to get someone qualified for us.
April 12, 2023
I am a current client of this provider
They made Landon able to come home. They allowed us to be independent here.
I like their flexibility. They're also the best value I could find.
April 12, 2023
I am a current client of this provider
They do help me pretty good but some of them are on their cell phone too much.
I would want them to improve on their cleaning.
April 06, 2023
I am a current client of this provider
They have helped me out the most by just being here with my mother.
One thing I like about the services is that they are on time all the time.
March 21, 2023
I am a current client of this provider
The services have been wonderful, because I have to live alone now. They'll even sit to read to me. I'm not exaggerating. They're wonderful. Every single one of them.
I would recommend Right at Home because they are so helpful. They're personal and interested.
March 07, 2023
I am a current client of this provider
The services are helpful because they provide companionship for Inie.
I would recommend Right at Home because it's nice to have someone dependable coming in to look after my sister.
March 03, 2023
I am a current client of this provider
They help me in the mornings to get my shower taken and get dressed.
I like that the people here are friendly.
February 14, 2023
I am a current client of this provider
They have helped me the most by hanging up shirts and driving me to the grocery store.
I would like them to improve their reliability.
February 02, 2023
I am a current client of this provider
I wish I could afford to have them a little bit longer.
I really like the two caregivers I have, they take care of my father and what he needs.
January 11, 2023
I am a current client of this provider
They make life easier by cleaning my apartment and doing my washing, which I can no longer do.
I like that they are concerned and caring.
January 11, 2023
I am a current client of this provider
She cleans and helps to prepare my meals and takes me to the grocery store to get me out of the house.
I like them a lot. They are always on time and I like the help that they give me.
January 05, 2023
I am a current client of this provider
I wish I could have them every day of the week because I don't have anybody to talk to. Their company as well as taking me places and help me is nice.
I get very good care. They are friendly, they help me, and they take me to get groceries or to the doctor.
January 05, 2023
I am a current client of this provider
The caregiver would come over to watch my loved one that is in a wheelchair and home-bound so that I can have free time to run errands, which is really helpful, and my loved one likes her a lot.
They are always on time and there to help with whatever you need, so I'd certainly recommend them.
December 22, 2022
I am a current client of this provider
My experience has been positive because they always let me know when there is a change in the schedule.
I would like to see Right at Home improve on their flexibility and their timeliness. I like Right at Home because my caregiver is very trustworthy.
December 16, 2022
I am a current client of this provider
The services impact his life for one hour a week as they come in when my dad needs to take a shower.
I recommend Right at Home because we are so satisfied with the services.
December 16, 2022
I am a current client of this provider
I like that they make sure I eat. I am not sure what they could do better.
They are doing a good job so far.
December 06, 2022
I am a current client of this provider
The agency helps me with cleaning.
I like the agency because they are on time.
December 06, 2022
I am a current client of this provider
They could have more people.
They are not that good right now because they are understaffed.
Provider Response
Thank you for your feedback Richard. We, at Right at Home, will look into this further and assist in getting you more help per your request.
November 23, 2022
I am a current client of this provider
They are very friendly.
I like the lady that comes and helps me.
November 21, 2022
I am a current client of this provider
I couldn't get along without them, they do all sorts of things.
They're personable, I don't like people who are cold and formal.
November 17, 2022
I am a current client of this provider
I am not sure how my caregivers could have a greater impact. They have helped the most with the availability for my husband to go get things done that he can't normally.
They're not always here when they say they're going to be. They're late a lot of the time.
November 04, 2022
I am a current client of this provider
They do stuff that I can't do anymore.
I think that when they train somebody, they need to tell them what to do in the bathroom and the kitchen.
November 04, 2022
I am a current client of this provider
I am thinking of adding a bit more help, I would like a bit of house keeping.
The respite care that we do is really good, I would ask to have more help available.
November 04, 2022
I am a current client of this provider
They come and help him with things like making the bed and clean the bathroom.
I like the caregivers so far.
October 25, 2022
I am a current client of this provider
They have helped the most by having common decency and respect, and the girl took extra time and got to know us and know our needs.
I like them because they understood my needs when they sat down for an interview with us.
October 11, 2022
I am a current client of this provider
They fulfill what their promises are.
They do what they say.
October 07, 2022
I am a current client of this provider
They have helped the most by being there for me.
They are easy to deal with.
September 12, 2022
I am a current client of this provider
The caregiver that they are currently sending us is not able to do the things we need her to do but we like her. We just have to accommodate her.
I like the people that they send and they are very friendly.
September 12, 2022
I am a current client of this provider
My caregiver is very polite and she has taught me a lot.
I like that she is always here when she is supposed to.
August 15, 2022
I am a current client of this provider
The provider has helped the most with provider caregivers that can clean.
The agency could improve on consistency.
August 04, 2022
I am a current client of this provider
Having the caregiver I have now makes my life easier.
They need to send more qualified caregivers and thoroughly check them out beforehand.
August 02, 2022
I am a current client of this provider
They could have people show up and not cancel.
I would like the agency to have better communication within the office.
July 22, 2022
I am a current client of this provider
The staff has been good about letting me know when they are not coming. They could have the same person come every time.
The girls that have come have been great but it has not been on a regular basis.
July 19, 2022
I am a current client of this provider
They provide assistance with showers.
I love it, there are nice people here.
July 14, 2022
I am a current client of this provider
The agency does the laundry cooking and cleaning.
I liked that get things done for me and they are very kind.
July 06, 2022
I am a current client of this provider
There have been somethings I've had to do over. On a whole, it is nice to have someone come help me with things.
It's not really the agency; it's the caregiver that comes. Sometimes I don't know if someone is coming or not.
June 15, 2022
I am a current client of this provider
They help me keep everything clean. They should continue what they are doing.
They are here when they say they will be. They do their work.
June 09, 2022
I am a current client of this provider
She does my laundry and homemaking.
I really like the lady I've got.
May 06, 2022
I am a current client of this provider
Putting the compression stockings on and dressing me is a great help. Caregivers can complete that in 10 minutes versus 30 minutes for the caregivers from other establishments.
The caregiver is exceptional.
May 06, 2022
I am a current client of this provider
The caregiver cares and helps.
The office staff don't care if they fill my hours and they lie.
May 06, 2022
I am a current client of this provider
They go out of their way to do what I ask.
They are always there on time and do a good job.
April 25, 2022
I am a current client of this provider
Having the agency around is helpful with laundry, transportation, and lots more.
The agency has been able to assist me with anything I might need, especially around the house.
April 05, 2022
I am a current client of this provider
They have done laundry, dishes, and vacuuming.
I would like to see more hours.
March 10, 2022
I am a current client of this provider
I liked that they washed my clothes and help me with them.
I liked that they are prompt and they are good people.
March 10, 2022
I am a current client of this provider
They have helped the most by taking the burden off my dad and me.
I like that they are good at communicating if there is a change in caregivers.
March 02, 2022
I am a current client of this provider
They make sure I get my care.
They are nice and try to work with you.
February 11, 2022
I am a current client of this provider
We're getting everything we need with this agency.
This agency provides what I ask them to provide.
February 11, 2022
I am a current client of this provider
Half the time dad doesn't know if they're coming, but he does enjoy them coming. The caregiver does talk to him and spend time with him.
The caregiver has been so wonderful. He's been very good with my dad.
February 11, 2022
I am a current client of this provider
They help with taking the worry of these things off my mind. It helps the family. It provides comfort.
I would like better training and for them to be observing the work by the people who come to the home.
January 19, 2022
I am a current client of this provider
The services make a positive impact because the caregivers do what I ask of them. They cook, clean, and drive me places.
The agency is prompt, thorough, and does what I ask.
January 05, 2022
I am a current client of this provider
I think they have been reliable and someone has always shown up.
December 22, 2021
I am a current client of this provider
The aide made my worries diminish about my care and support me with everyday care.
I like the aide i have. The aide is responsive and caring. She is everything I asked for in an aide.
December 06, 2021
I am a current client of this provider
The agency can make my life easier by having the caregivers come on time because I need people to come on 9:00 in the morning.
One thing that I would like to see improved is sending caregivers to my house when they say they are going to send them and on a scheduled time.
Provider Response
I’m sorry to hear that is your experience with Right at Home. Looking at your schedule, it looks like in the last 3 months there were only two shifts that were at a different time. We will do our best to keep the same time but please understand when staff call out for personal reasons, we work hard replacing your caregiver with a fill-in and they can’t always be there at the time your regular was scheduled, however, we work hard on making sure you get the care no matter what. :)
November 17, 2021
I am a current client of this provider
They're there when we need them.
I like that they're easy to work with and very accommodating.
November 08, 2021
I am a current client of this provider
I have been able to have a lot more freedom to work outside the home.
I like that I can schedule 24 hour a day care if needed.
November 02, 2021
I am a current client of this provider
They try to provide the services I need.
The people that I have are qualified and dependable.
October 20, 2021
I am a current client of this provider
If I didn't have them I couldn't keep her at home. They do so much. The caregiver really knows her. She knows if she's having an off day and how to respond to that.
They're easy to get in touch with and talk to about services.
October 20, 2021
I am a current client of this provider
The help to provide help with my needs. They help with my grocery shopping and they give me rides to my appointments.
I have received good help from Right at Home. There was a time when they changed my caregiver and I was not told and so different people came to the door.
October 14, 2021
I am a current client of this provider
It has helped a great deal.
They are willing to work with us on a time schedule.
October 14, 2021
I am a current client of this provider
They are giving mew kind to run errands and take care of my wife and that she is taken care.
I like how that they are very flexible and the least requirements and have less commitment. The people I have to meet are nice
October 07, 2021
I am a current client of this provider
They always take me to my doctor's appointments and clean my house.
They have always been treated very fair have no complaints at all.
October 05, 2021
I am a current client of this provider
They clean.
They are polite and courteous. They do what they are supposed to do.
September 24, 2021
I am a past client of this provider
They would bathe her and just spend time with her.
They personally cared for her. She considered them friends.
September 07, 2021
I am a current client of this provider
The people could be trained a bit better.
They need to work on communication and just have the supervisor tell me what is going on.
Provider Response
Hi Brenda, we're sorry to hear that you feel this way. We at Right at Home are always looking for more ways to train staff so that our clients are taken care of and satisfied. I'll reach out to you this week to see if there's a good time to get together so we can go over this in more detail. As always, thank you for being a valued client with Right at Home.
September 07, 2021
I am a current client of this provider
They are there to support me with my health problems.
They need to hire more staff.
August 26, 2021
I am a current client of this provider
They are just very easy to work with and the work gets done right away.
I like the ease with which you can work with them!
August 13, 2021
I am a current client of this provider
They have good caregivers.
I'd like them to call me about any changes.
August 13, 2021
I am a current client of this provider
They come twice a week, my caregiver does a lot for me.
They go above and beyond.
August 04, 2021
I am a current client of this provider
They get me places I can't go otherwise.
I like everything! All the caregivers have been kind and nice.
July 21, 2021
I am a current client of this provider
They give me transportation to doctors and she helps me talk to the providers and helps me understand what they're telling me.
I like that people they have coming to me. My current caregiver takes me to my doctors appointments and takes me to the store when I need to go. She is really nice.
July 08, 2021
I am a current client of this provider
I appreciate the people that are on time and do their work and stay off of their phone.
They need to have better caregivers.
June 10, 2021
I am a current client of this provider
The schedule is very consistent, and so we can step out of the house and know they will be here and take good care of him.
The company lets me know ahead of time if someone won't be able to make it to an appointment. They never cancel last minute.
May 19, 2021
I am a past client of this provider
It was very valuable while we had it, and I highly appreciated it compared to not having it, which is a mess.
They had some issues with employee turnover, but overall they tried their best to accommodate us.
May 10, 2021
I am a current client of this provider
They try to take care of her and they help her the best that they can.
I like that the people that we have had are always professional.
May 10, 2021
I am a current client of this provider
They provide the help that I need to take care of him. They keep me up to date if there are changes.
They communicate well and they have even sent office staff members to fill in. They have an online portal where we can message each other.
April 29, 2021
I am a past client of this provider
Anytime we had concerns they acted upon them.
I liked that they were very understanding.
April 24, 2021
I am a current client of this provider
These things they provide are what I need done, and my kids can't do it. I get worn out, and I can't do 24/7 care.
I like how they do what we need, rather than coming for a particular purpose.
April 24, 2021
I am a current client of this provider
They are easy to communicate with.
I like that they allow my mom to only use 2 hours a day so my mom can spread her monthly hours out.
April 15, 2021
I am a past client of this provider
I had difficulty getting to the laundry room and they helped me with that.
I liked that they always made sure that I had someone to take care of me.
April 09, 2021
I am a current client of this provider
I broke my leg last semester and I have needed help. There has only been one time they weren't able to help.
Everyone has been professional. One of my issues with my prior agencies was the fact that they didn't know how to manage and were not professional. Right at Home is organized and they're able to take care of everything. I haven't had any problems.
April 07, 2021
I am a current client of this provider
They are easy to talk to.
I like that they let me know what is going on.
March 22, 2021
I am a current client of this provider
They get me to the grocery store.
I guess I would like to have three days.
March 16, 2021
I am a current client of this provider
I am disabled and use a walker. They do all the light housework for me.
There is nothing that my aide doesn't do. I'm very amazed by this!
March 04, 2021
I am a current client of this provider
They help me with things that I cannot do for myself.
I like the aide that they've sent to help me.
February 12, 2021
I am a current client of this provider
I think I'm feeling better because of them. Without them, I'd have to lose my feet.
I like their personalities. They help the blood circulation to the toes and my feet.
February 12, 2021
I am a past client of this provider
They enabled her to shower, because she couldn't otherwise. Emotional care was also huge for her.
The providers who came to the house developed a friendship, not just a client relationship.
February 03, 2021
I am a current client of this provider
They help me with my bath.
I have a homemaker and she helps me fix my food and cleans my house.
February 03, 2021
I am a current client of this provider
They have been doing a good job. They can be on time everyday.
We have had a lot of different employees come. We want to have more consistency.
January 26, 2021
I am a past client of this provider
They were still helpful. Some caregivers helped with exercises and helping Sharon. The caregivers allowed me to do tasks and gave me time. They were helpful and on time.
I don't believe they vet the caregivers. Some caregivers were dressed poorly, poor hygiene, raggedly dressed, and had dirty clothing. There were some good caregivers. The caregivers didn't look ready for the position.
January 07, 2021
I am a current client of this provider
They could secure the staff and have continuity of care.
They could have better communication.
December 16, 2020
I am a current client of this provider
They take me to the doctors.
I like that they help me with cleaning.
December 16, 2020
I am a current client of this provider
Reliability has been key. The set hours with the care has been very helpful.
I like that the hours are fixed, it is consistent.
December 04, 2020
I am a current client of this provider
They help me by putting things like laundry away and taking care of the kitchen.
I like that their caregivers will do what I tell them.
December 04, 2020
I am a current client of this provider
The consideration they have for Alice and for helping us has made our lives easier. They help me understand things and help me know how to take care of her. I was doing this by myself before, and it was getting pretty stressful. They have relieved a lot of stress, even more so with the virus.
I have no negatives towards the care we've received. It's helped us tremendously.
November 25, 2020
I am a current client of this provider
The positive thing is that I have had caregivers that have been a great help. The negative is that other caregivers I have had kind of just stood around with her phone in her hand.
They could provide more training for their caregivers.
November 24, 2020
I am a current client of this provider
She has helped me out a ton. I am a walking Quadriplegic, but she helps me do things that aren't easy.
I like that they go above and beyond what they do. If my caregiver hasn't finished doing something she will stay until it is done.
November 09, 2020
I am a current client of this provider
They help take care of my family member for me.
They keep me informed about how the client is doing.
November 09, 2020
I am a current client of this provider
They help my mother so that I don't have to give her a shower.
I like the people they send.
October 28, 2020
I am a current client of this provider
The caregiver I have comes in and does everything I ask her, but the past plenty have just sat around and not done my chores.
I would like if they didn't change my times all the time. It is supposed to be 1:00, not 10:30.
October 28, 2020
I am a current client of this provider
Without their help I could not do anything. I have a physical and mental disability.
For the last year I have had the same person. I like the way the work with me to get someone that I can mesh with.
October 27, 2020
I am a current client of this provider
They do a good job shopping for me, and what I would have them do more thoroughly is cleaning.
It may help the caregivers if someone could come out with them to each clients house and walk them through what is expected.
October 20, 2020
I am a current client of this provider
My caregiver has always been good to me.
I have been with them for years. They have always been cordial and straight with me.
October 08, 2020
I am a current client of this provider
They do everything I ask.
They are always on time and they always show up.
May 07, 2020
I am a current client of this provider
I have been quite satisfied with this Caregiving Company compared to ones from the past. They strive to correct any issues that might arise, and their employees are very punctual and considerate. Many CDAC related caregiving companies now offer a partnership with a chores service to mow lawns and shovel driveways. Right at home should consider this option. It would produce great benefits for them.
Thanks,
Nancy G.
March 23, 2020
I am a current client of this provider
There are some things I wish they did. I wish they did windows, they aren't hard to do. I wish they did more deep cleaning for vents and other things.
I like everything, I have a wonderful worker, she takes care of me.
March 23, 2020
I am a current client of this provider
They clean my house for me.
They are prompt. They give me a call before they show up.
March 17, 2020
I am a current client of this provider
They will do everything that I need done.
They are on time every time and I never have to wait for them to get here.
February 12, 2020
I am a current client of this provider
They can stay with me long enough so I don't have to keep training the caregivers over and over.
They are trying to hire people, but they don't stick around. I have a lot of different caregivers coming in and out.
February 12, 2020
I am a current client of this provider
They help with physical therapy.
They can make sure their employees are on time. I am disabled and it's hard when they are late.
January 20, 2020
I am a current client of this provider
It relieves me of the need to do some things that I cannot do by myself.
They are dependable and they are good at what they do. They have helped me a lot.
January 20, 2020
I am a current client of this provider
They keep the bathroom clean and do the laundry. That is the only way I can have clean laundry.
I have really liked that the cleaning and laundry gets done.
Provider Response
Right at Home welcomes every opportunity to better service the clients within our community. We very much appreciate the feedback we have received and strive to address the concerns of our clients.
January 16, 2020
I am a current client of this provider
The most helpful part is when they come and they don't act better than you are.
They are always on time, and if you don't like someone, you can tell them who you don't want. They are more than accommodating.
December 10, 2019
I am a current client of this provider
They make my life easier by taking care of a lot of stuff that I cannot get done anymore.
I like the help that I get.
November 21, 2019
I am a current client of this provider
It is tremendously helpful because I am crippled and I can't stand up to walk. They take down my seasonal decorations and put up the new ones.
They are very efficient, courteous, and professional; and they do a good job.
November 15, 2019
I am a current client of this provider
I need the help. They help me out with house stuff. I'm on oxygen, and I have trouble breathing when doing housework.
I like the ability to choose my worker. They work with my schedule.
November 08, 2019
I am a current client of this provider
They come once a week. It helps me a lot. It really helps me a lot. They do my laundry. They do things I couldn't do on my own.
I like the people. I think I'm being tested for people. Right now, I have a young person, and she does a fair job, but it's not a great job. She's probably 28 or 29. I had one before who I really liked, but they kind of harassed her to the point where she quit. I don't like to be sent someone else.
October 29, 2019
I am a current client of this provider
When I don't feel good and am tired, they make sure I get things done in my house.
They are on time and always do their job well. I don't have any problems with them.
October 25, 2019
I am a current client of this provider
The most helpful part of the services is having a caregiver come twice a week.
My workers are on time, and she does a great job. If I need transportation, I can call ahead. A few times, they've been prompt.
October 08, 2019
I am a current client of this provider
They help me with whatever I need help with.
I would like the office to communicate with me more.
September 26, 2019
I am a current client of this provider
I'd like the agency to make sure I get who I want to come. I don't want the agency to switch my caregiver without telling me.
I think that this is a very good company, as long as they answer my questions and do what I ask.
September 10, 2019
I am a current client of this provider
I would trust the caregiver with my life. If I didn't have the services, I would soon look like I was a hoarder because there is so much I cannot do anymore, which is frustrating.
I have been with them for quite a number of years now. I have had the same caregiver for 7 or 8 years now. She is reliable and trustworthy. I can send her to the store with a list and my debit card and the PIN number, and she comes back with nothing more than what is on the list and with the receipt and my debit card.
August 27, 2019
I am a current client of this provider
They help me to the doctor's office and the bank. If it weren't for Right at Home, no one would take me to the store or doctor.
They work with me to get me the right caregiver.
August 15, 2019
I am a current client of this provider
She is actually able to take me to my doctor appointments and the grocery store.
I really like my worker. They also try to work with me on my time and hours.
August 15, 2019
I am a current client of this provider
I appreciated that they drove me places.
I liked that they wait for me while I am in my appointment.
July 30, 2019
I am a current client of this provider
There are things that I cannot do for myself that they do for me. I need to have confidence in the caregiver to be able to do what is needed.
I want them to be assertive and take initiative. When a new caregiver comes, they ask me after every completed task what I want them to do next.
July 30, 2019
I am a current client of this provider
Nothing is getting done for me. If my garbage isn't taken out, my floors aren't swept and mopped, and my house isn't cleaned, it really hinders my life.
They call me when a person isn't coming five minutes before they are supposed to be here. They can't find somebody for me. They do it all the time.
July 23, 2019
I am a current client of this provider
They have helped me to be able to maintain my independence at home and to improve my eating habits.
I like that the caregiver shows up on schedule. I am able to contact them with any issues that I might have. They work with me if I have an issue.
June 26, 2019
I am a current client of this provider
They do a lot of personal things for me as well as grocery shopping for me.
I would like more communication with the clients.
June 18, 2019
I am a past client of this provider
They did most of the housework so that I didn't have to do it anymore.
I liked all of their services. Their caregivers were very, very pleasant and easy to work with.
May 16, 2019
I am a current client of this provider
There are things that I can't do that they do for me. If it wasn't for them, I would have to wait for someone to come over to do things.
When I had a problem, they were right there to figure out what was going on and fix it.
April 11, 2019
I am a current client of this provider
They need to send me a better caregiver.
The caregiver that I have now does not listen well. I have had to have her go back to the store and try again and get me a refund. It seems like I have to write everything down for her.
March 13, 2019
I am a current client of this provider
It is a great blessing for me because it gives me additional help with my wife. It is a lifesaver.
We get wonderful care and they work with us to make sure we always have a caregiver there.
March 13, 2019
I am a current client of this provider
They help her get around, get up, and get her daily stuff done. They make sure she is comfortable when I am not around.
They are great with my loved one. They work with me when I need an extra day or if I have something I need to do.
February 13, 2019
I am a current client of this provider
I'm handicapped, and I need help. When they do show up, I have a lady that helps me clean, and she does a really good job.
They should have people on time and on the day they're supposed to be here.
February 13, 2019
I am a current client of this provider
They are necessary for me, and they help the most by changing my bed, doing my laundry, and vacuuming my floors.
They really need to be better to their employees and be able to keep some. They have an awful turnover.
January 16, 2019
I am a current client of this provider
She helps me with cleaning, groceries, doctor appointments, and whatever I need her to do she does
They give you good care and are there for you. Whatever you need them to do, they do.
December 19, 2018
I am a current client of this provider
Everything is okay. They help me by doing things the way I would do them myself and they follow through.
I can't think of anything that they need to change. She does everything she needs to do.
December 19, 2018
I am a current client of this provider
I look forward to her coming because she always helps me clean my room and makes sure that my clothes are folded.
All of the experiences I have had with them have been positive. The person that they send out has been very compassionate. She listens to me and does what I want her to do.
November 12, 2018
I am a current client of this provider
It has allowed me to stay in my home and not go to a nursing home, which is huge.
I like that they listen to me, and they carry on with things that I need to be done.
September 19, 2018
I am a current client of this provider
The caregivers show compassion and understanding for him.
The company has good quality people.
September 18, 2018
I am a current client of this provider
I have a disease that gets worse all the time. I can't get up or bend over. It is difficult for me to clean the floors and bathtub, but they can.
They are generally very quick to do what they are supposed to do. They don't have to much knowledge. They let me tell them how I like things.
September 18, 2018
I am a current client of this provider
It is great because I get can't around, and they help me do my laundry and take me to the store.
I have recommended someone else in the building.
September 18, 2018
I am a current client of this provider
They help me the most because they are here when I need them to be here.
They were here and they are comfortable to talk to. I understood everything that they were doing.
August 14, 2018
I am a current client of this provider
It makes my daily life easier.
They do a very good job and they're never late. They come on time and take care of my needs everyday.
August 14, 2018
I am a current client of this provider
They should send me people that see what needs to be done and then do it. There shouldn't be any issues or questions.
I have a wonderful girl on Fridays, but they need more training for their other caregivers. They don't completely do what I ask them to do.
June 26, 2018
I am a current client of this provider
My caregiver comes in and anticipates everything. She does the laundry, the dishes, and makes sure I take my medications.
I live in a retirement home, and I tell people I'm satisfied with Right at Home. They take care of all my needs quickly.
June 13, 2018
I am a current client of this provider
The caregiver gets Shirley up in the morning, which is a huge help.
We have had really good services from the caregiver.
June 13, 2018
I am a current client of this provider
They have helped me the most by doing things for me that I cannot do for myself, such as grocery shopping and doing laundry for me.
I would like them to provide me with better substitutes when my regular caregiver cannot make it. I love that they have always been helpful to me whenever I needed it.
May 22, 2018
I am a current client of this provider
They do a lot of things for me that I can no longer do for myself.
Sometimes Right at Home struggles with getting me the right kind of caregiver.
April 26, 2018
I am a past client of this provider
We have had home care for about two years and the first two people they sent out here were fantastic, those two ladies were super and would clean both bathrooms and the kitchen in two hours and have 5 minutes left to sit and talk with us. Then we moved my daughter's house and the girl finished one and a half bathrooms in the two hours. We asked her if that was all she got done and they cancelled us because they said we were mean to the people. We did not say it in a negative way but she took it that way. The first two I felt comfortable cleaning my house if I was not there. I thought that we did Right at Home a favor by telling them that we thought that she could get more. I did not trust her to sit with anyone by herself.
Provider Response
It is integral for the success of our clients and caregivers alike that a mutual and amicable bond is established. Unfortunately sometimes those bonds aren’t formed and we work diligently to find an alternate plan towards future success.
March 23, 2018
I am a current client of this provider
My caregiver is the heaven and the moon and the stars, because she has a lot of care. They ask if there is anything that they can do for me. I would not be alive right now if it wasn't for Right at Home. I cannot do some things and Right at Home can, and they do not make me feel bad about it. They are something special.
March 13, 2018
I am a current client of this provider
I would tell my friend that Right at Home's caregivers are very compassionate. My caregivers take care of my husband who is in a wheelchair.
March 13, 2018
I am a current client of this provider
The best thing about using them is that they call me and let me know when they are coming. They me know when the schedules change as well. Their service helps so much. They cook meals ahead of time, which is really nice.
December 14, 2017
I am a current client of this provider
Right at Home is so nice, and they come in here being very polite. When Right at Home come during the week they do an excellent job. They help me with cleaning.
December 11, 2017
I am a current client of this provider
I've had all good caregivers from Right at Home. Right at Home has made my life easier by doing a lot for me.
November 10, 2017
I am a current client of this provider
Right at Home has good promptness and courtesy. I don't use the service that much, but it has helped me because sometimes I don't have a friend who can take me and a cab is too expensive so I have a person's assistance if I need. Everything went smoothly.
November 10, 2017
I am a current client of this provider
I would not refer others to Right at Home because I am very well satisfied with them. I couldn't make it without Right at Home's services. They do so many things for me.
November 10, 2017
I am a past client of this provider
Because I don't pay Right at Home directly, they had an attitude that I should limit myself. They should have more sincerity. If I needed a day off because I had an appointment, they didn't like that. I needed the services so they greatly impacted me.
October 12, 2017
I am a past client of this provider
Right at Home is a great company and they are compassionate. They get things done in a timely manner. Right at Home was helpful in keeping me out a nursing home. I just needed someone to be there with me.
October 12, 2017
I am a current client of this provider
Right at Home is the best agency to care for you while in you are in your own home. Right at Home makes it easier because I can't do much for myself, and the caregivers make sure that everything is done for me.
August 08, 2017
I am a current client of this provider
Right at Home has been extremely accommodating with my father. The care he is receiving is top notch. I would recommend this company to anyone needing help in the home.
January 26, 2017
I am a past client of this provider
We used Right at Home for two months for my father-in law. They did light cleaning and laundry. We used them twice a week for three hours each day. The price was fair. He was skeptical at first, but in the end, it was very beneficial, and he was able to make friends with the caregiver.
August 15, 2016
I am a current client of this provider
I hired a caregiver from Right at Home to come in two times a week to help my mom with bathing and slight housekeeping. My mom is very happy with her caregiver. Their management has been satisfactory. Everything has been so far, so good. It's very helpful knowing that your family member or parents are well cared for.
June 28, 2016
I am a current client of this provider
Right at Home did a good job. They take care of Mom in the morning, bathe her and shower her, and during bedtime, they take her to the bathroom and put her to bed. She's fine with it and likes it. They come way earlier than the time we set up. It would be much better if they follow the time.
December 29, 2015
I am a current client of this provider
All great. I usually like Martha or Susan and when I call in they're very helpful. They certainly deserve 5 stars. I thank you for your great service. Merry Christmas! Many Thanks.
December 29, 2015
I am a current client of this provider
I couldn’t get along without Sherry. She not only does her job but she does extra just as if it's part of the job.
December 23, 2015
I am a current client of this provider
Diane is the best, I really like her and we get along very much. We have things in common like talking about our family.
December 18, 2015
I am a current client of this provider
I feel lucky to have your services. The ladies are fine to be with.
December 18, 2015
I am a current client of this provider
The people at the desk are very understanding in getting the right girls to work for us. The workers work hard for us. We have had arthritis. Ron has rheumatoid and neuropathy, with no feeling in his wrist, hand and feet. The neuropathy is worse because diabetes is not involved. My worker did the writing for me while I told her what to say.
December 15, 2015
I am a current client of this provider
Tim is a good man and I enjoy him and wish I had more hours with him especially with my leg, hip and back hurting me. He's a 10 star.
January 12, 2015
I am a current client of this provider
I’ve had the same Homemaker aide for 6+ years and would not trade her for her weight in gold. She is very versatile and thorough. She takes me anywhere I need to go.
About Right at Home Des Moines in West Des Moines, Iowa
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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Services and Amenities of Right at Home Des Moines in West Des Moines, Iowa
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Background Checks
- Drug Screening
Training
- Continual Training
Bonded/insured
- Bonded And Insured
