Right at Home Des Moines

Offers Home Care

159 Reviews
Call (515) 373-5152
Right at Home Des Moines (515) 373-5152
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Reviews of Right at Home Des Moines

159 Reviews Write a review

Home Care Reviews for Right at Home Des Moines

March 10, 2022

By Phillip C_3

I am a current client of this provider

I liked that they washed my clothes and help me with them. I liked that they are prompt and they are good people.

March 10, 2022

By Anonymous_5827

I am a current client of this provider

They have helped the most by taking the burden off my dad and me. I like that they are good at communicating if there is a change in caregivers.

March 02, 2022

By Karen S_26

I am a current client of this provider

She is older and we have a lot in common. The lady that comes goes right to work. She reads my mind on what needs to be done.

March 02, 2022

By Lynn J_2

I am a current client of this provider

They make sure I get my care. They are nice and try to work with you.

February 11, 2022

By Richard E_8

I am a current client of this provider

We're getting everything we need with this agency. This agency provides what I ask them to provide.

February 11, 2022

By Sue H_14

I am a current client of this provider

Half the time dad doesn't know if they're coming, but he does enjoy them coming. The caregiver does talk to him and spend time with him. The caregiver has been so wonderful. He's been very good with my dad.

February 11, 2022

By Anonymous_4946

I am a current client of this provider

They help with taking the worry of these things off my mind. It helps the family. It provides comfort. I would like better training and for them to be observing the work by the people who come to the home.

February 02, 2022

By Linda M_42

I am a current client of this provider

They could have better training for the people. They need better communication between them and the clients.

January 19, 2022

By Betty P_13

I am a current client of this provider

The services make a positive impact because the caregivers do what I ask of them. They cook, clean, and drive me places. The agency is prompt, thorough, and does what I ask.

January 05, 2022

By Lynne B_1

I am a current client of this provider

They do what I cannot do anymore. I like their friendliness and timeliness.

January 05, 2022

By Claire R_1

I am a current client of this provider

I think they have been reliable and someone has always shown up.

January 05, 2022

By John L_32

I am a current client of this provider

They are being a good companion for my mother which is helpful. I like that they respond when I call them with any questions.

December 22, 2021

By Paul S_23

I am a current client of this provider

The aide made my worries diminish about my care and support me with everyday care. I like the aide i have. The aide is responsive and caring. She is everything I asked for in an aide.

December 06, 2021

By Elvita C

I am a current client of this provider

The agency can make my life easier by having the caregivers come on time because I need people to come on 9:00 in the morning. One thing that I would like to see improved is sending caregivers to my house when they say they are going to send them and on a scheduled time.

Provider Response

I’m sorry to hear that is your experience with Right at Home. Looking at your schedule, it looks like in the last 3 months there were only two shifts that were at a different time. We will do our best to keep the same time but please understand when staff call out for personal reasons, we work hard replacing your caregiver with a fill-in and they can’t always be there at the time your regular was scheduled, however, we work hard on making sure you get the care no matter what. :)

November 17, 2021

By Richard S_24

I am a current client of this provider

The caretakers are good. I want more caretakers.

Provider Response

Thank you for your feedback Richard. We, at Right at Home, will look into this further and assist in getting you more help per your request.

November 17, 2021

By Robert V_1

I am a current client of this provider

She walks me to the car and takes me to the grocery store. They come in and cook dinner, and they read my mail to me.

November 17, 2021

By Mike W_11

I am a current client of this provider

They're there when we need them. I like that they're easy to work with and very accommodating.

November 08, 2021

By Ben B_2

I am a current client of this provider

I have been able to have a lot more freedom to work outside the home. I like that I can schedule 24 hour a day care if needed.

November 02, 2021

By Dennis M_11

I am a current client of this provider

They try to provide the services I need. The people that I have are qualified and dependable.

October 20, 2021

By Nancy H_26

I am a current client of this provider

If I didn't have them I couldn't keep her at home. They do so much. The caregiver really knows her. She knows if she's having an off day and how to respond to that. They're easy to get in touch with and talk to about services.

October 20, 2021

By Leotus "Lee" A_1

I am a current client of this provider

The help to provide help with my needs. They help with my grocery shopping and they give me rides to my appointments. I have received good help from Right at Home. There was a time when they changed my caregiver and I was not told and so different people came to the door.

October 14, 2021

By Anonymous_5333

I am a current client of this provider

It has helped a great deal. They are willing to work with us on a time schedule.

October 14, 2021

By Susan B_46

I am a current client of this provider

They are giving mew kind to run errands and take care of my wife and that she is taken care. I like how that they are very flexible and the least requirements and have less commitment. The people I have to meet are nice

October 07, 2021

By Larry F_8

I am a current client of this provider

They always take me to my doctor's appointments and clean my house. They have always been treated very fair have no complaints at all.

October 05, 2021

By Linda C_19

I am a current client of this provider

They clean. They are polite and courteous. They do what they are supposed to do.

September 24, 2021

By Alva T_1

I am a past client of this provider

They would bathe her and just spend time with her. They personally cared for her. She considered them friends.

September 07, 2021

By Brenda L_9

I am a current client of this provider

The people could be trained a bit better. They need to work on communication and just have the supervisor tell me what is going on.

Provider Response

Hi Brenda, we're sorry to hear that you feel this way. We at Right at Home are always looking for more ways to train staff so that our clients are taken care of and satisfied. I'll reach out to you this week to see if there's a good time to get together so we can go over this in more detail. As always, thank you for being a valued client with Right at Home.

September 07, 2021

By Mary L_39

I am a current client of this provider

They are there to support me with my health problems. They need to hire more staff.

August 26, 2021

By Charlenne J

I am a current client of this provider

They are just very easy to work with and the work gets done right away. I like the ease with which you can work with them!

August 13, 2021

By David W_23

I am a past client of this provider

The services could have followed the care plan a little bit better. I wish that Right at Home could make sure they took care of the contract.

August 13, 2021

By Elizabeth M_26

I am a current client of this provider

They have good caregivers. I'd like them to call me about any changes.

August 13, 2021

By Michael H_25

I am a current client of this provider

They come twice a week, my caregiver does a lot for me. They go above and beyond.

August 09, 2021

By Mildred "Jean" S_1

I am a current client of this provider

They've worked hard to try and find the right person to fit me and several did and several didn't. This lady I have now is just fine. They need to pay their employees more, that's the reason they aren't getting any help.

August 04, 2021

By Sandra "Sandy" S

I am a current client of this provider

They get me places I can't go otherwise. I like everything! All the caregivers have been kind and nice.

July 21, 2021

By Sallie S

I am a current client of this provider

I plan my daily life around what I do with my caregivers. I would have liked to have a caregiver today to help me out with my oxygen. I would like to be notified if changes occur in the daily plan of care.

July 21, 2021

By Linda U_1

I am a current client of this provider

They give me transportation to doctors and she helps me talk to the providers and helps me understand what they're telling me. I like that people they have coming to me. My current caregiver takes me to my doctors appointments and takes me to the store when I need to go. She is really nice.

July 13, 2021

By Robin H_4

I am a current client of this provider

They help dust, do laundry, and help me make the bed. They try so hard to get you what you want.

July 08, 2021

By Charles and Ruth W

I am a current client of this provider

The services have helped my parents cope better. The agency listens and cares.

July 08, 2021

By Anonymous_5043

I am a current client of this provider

I appreciate the people that are on time and do their work and stay off of their phone. They need to have better caregivers.

June 15, 2021

By Anonymous_4974

I am a current client of this provider

We've been getting a lot of different providers, and sometimes they don't show up. We want consistency. It works better when we know who's going to be there. They should have consistent providers.

June 10, 2021

By Suren G

I am a current client of this provider

The schedule is very consistent, and so we can step out of the house and know they will be here and take good care of him. The company lets me know ahead of time if someone won't be able to make it to an appointment. They never cancel last minute.

May 25, 2021

By Martha S_15

I am a current client of this provider

They are helpful by giving me someone who is capable of helping someone like me. I like that they send competent help.

May 19, 2021

By Rosa B

I am a past client of this provider

It was very valuable while we had it, and I highly appreciated it compared to not having it, which is a mess. They had some issues with employee turnover, but overall they tried their best to accommodate us.

May 10, 2021

By Molly T_2

I am a current client of this provider

They try to take care of her and they help her the best that they can. I like that the people that we have had are always professional.

May 10, 2021

By Richard B_41

I am a current client of this provider

They provide the help that I need to take care of him. They keep me up to date if there are changes. They communicate well and they have even sent office staff members to fill in. They have an online portal where we can message each other.

April 29, 2021

By Jenny G_2

I am a past client of this provider

Anytime we had concerns they acted upon them. I liked that they were very understanding.

April 24, 2021

By Bill and Betty B

I am a current client of this provider

These things they provide are what I need done, and my kids can't do it. I get worn out, and I can't do 24/7 care. I like how they do what we need, rather than coming for a particular purpose.

April 24, 2021

By Bonita H

I am a current client of this provider

They are easy to communicate with. I like that they allow my mom to only use 2 hours a day so my mom can spread her monthly hours out.

April 15, 2021

By Pamela M. C

I am a past client of this provider

I had difficulty getting to the laundry room and they helped me with that. I liked that they always made sure that I had someone to take care of me.

April 15, 2021

By Rosetta N

I am a current client of this provider

They help me by sending caregivers who can transport me around the house. I like how they give good service to me.

April 09, 2021

By Cassidee S

I am a current client of this provider

I broke my leg last semester and I have needed help. There has only been one time they weren't able to help. Everyone has been professional. One of my issues with my prior agencies was the fact that they didn't know how to manage and were not professional. Right at Home is organized and they're able to take care of everything. I haven't had any problems.

April 07, 2021

By Anonymous_4715

I am a current client of this provider

They are easy to talk to. I like that they let me know what is going on.

March 22, 2021

By Barbara W_28

I am a current client of this provider

They get me to the grocery store. I guess I would like to have three days.

March 16, 2021

By Mary Q

I am a current client of this provider

I am disabled and use a walker. They do all the light housework for me. There is nothing that my aide doesn't do. I'm very amazed by this!

March 04, 2021

By Frank R_7

I am a current client of this provider

They help me with things that I cannot do for myself. I like the aide that they've sent to help me.

March 04, 2021

By Mattie R

I am a current client of this provider

Stephanie helps take me to my doctor's appointments and she helps me. I like the fact that the caregiver I have now is so nice and polite.

February 12, 2021

By Charlotte L

I am a current client of this provider

I think I'm feeling better because of them. Without them, I'd have to lose my feet. I like their personalities. They help the blood circulation to the toes and my feet.

February 12, 2021

By Marilyn S_14

I am a past client of this provider

They enabled her to shower, because she couldn't otherwise. Emotional care was also huge for her. The providers who came to the house developed a friendship, not just a client relationship.

February 03, 2021

By Mary N_4

I am a current client of this provider

They help me with my bath. I have a homemaker and she helps me fix my food and cleans my house.

February 03, 2021

By Kenneth P_4

I am a current client of this provider

They have been doing a good job. They can be on time everyday. We have had a lot of different employees come. We want to have more consistency.

January 26, 2021

By Sharon H_26

I am a past client of this provider

They were still helpful. Some caregivers helped with exercises and helping Sharon. The caregivers allowed me to do tasks and gave me time. They were helpful and on time. I don't believe they vet the caregivers. Some caregivers were dressed poorly, poor hygiene, raggedly dressed, and had dirty clothing. There were some good caregivers. The caregivers didn't look ready for the position.

January 07, 2021

By Michele M_5

I am a current client of this provider

They could secure the staff and have continuity of care. They could have better communication.

December 16, 2020

By Stephanie H_7

I am a current client of this provider

They take me to the doctors. I like that they help me with cleaning.

December 16, 2020

By Elia C

I am a current client of this provider

Reliability has been key. The set hours with the care has been very helpful. I like that the hours are fixed, it is consistent.

December 04, 2020

By Neezbat K

I am a current client of this provider

They help me by putting things like laundry away and taking care of the kitchen. I like that their caregivers will do what I tell them.

December 04, 2020

By Alice A_2

I am a current client of this provider

The consideration they have for Alice and for helping us has made our lives easier. They help me understand things and help me know how to take care of her. I was doing this by myself before, and it was getting pretty stressful. They have relieved a lot of stress, even more so with the virus. I have no negatives towards the care we've received. It's helped us tremendously.

November 25, 2020

By Mary S_52

I am a current client of this provider

The positive thing is that I have had caregivers that have been a great help. The negative is that other caregivers I have had kind of just stood around with her phone in her hand. They could provide more training for their caregivers.

November 24, 2020

By Darin S

I am a current client of this provider

She has helped me out a ton. I am a walking Quadriplegic, but she helps me do things that aren't easy. I like that they go above and beyond what they do. If my caregiver hasn't finished doing something she will stay until it is done.

November 09, 2020

By James N_6

I am a current client of this provider

They help take care of my family member for me. They keep me informed about how the client is doing.

November 09, 2020

By Mike L

I am a current client of this provider

I'm glad that they are able to take me where I need to go. They are flexible with my schedule.

November 09, 2020

By Connie T_5

I am a current client of this provider

They help my mother so that I don't have to give her a shower. I like the people they send.

October 28, 2020

By Carol C_19

I am a current client of this provider

The caregiver I have comes in and does everything I ask her, but the past plenty have just sat around and not done my chores. I would like if they didn't change my times all the time. It is supposed to be 1:00, not 10:30.

October 28, 2020

By Carolyn B_21

I am a current client of this provider

Without their help I could not do anything. I have a physical and mental disability. For the last year I have had the same person. I like the way the work with me to get someone that I can mesh with.

October 27, 2020

By Helen H_5

I am a current client of this provider

They do a good job shopping for me, and what I would have them do more thoroughly is cleaning. It may help the caregivers if someone could come out with them to each clients house and walk them through what is expected.

October 20, 2020

By Tyrone "Rocky" W

I am a current client of this provider

My caregiver has always been good to me. I have been with them for years. They have always been cordial and straight with me.

October 08, 2020

By Pamela D_8

I am a current client of this provider

They do everything I ask. They are always on time and they always show up.

May 07, 2020

By Rellim47

I am a current client of this provider

I have been quite satisfied with this Caregiving Company compared to ones from the past. They strive to correct any issues that might arise, and their employees are very punctual and considerate. Many CDAC related caregiving companies now offer a partnership with a chores service to mow lawns and shovel driveways. Right at home should consider this option. It would produce great benefits for them. Thanks, Nancy G.

March 23, 2020

By Janice F_2

I am a current client of this provider

There are some things I wish they did. I wish they did windows, they aren't hard to do. I wish they did more deep cleaning for vents and other things. I like everything, I have a wonderful worker, she takes care of me.

March 23, 2020

By Charles C_13

I am a current client of this provider

They clean my house for me. They are prompt. They give me a call before they show up.

March 17, 2020

By Michael H_15

I am a current client of this provider

They will do everything that I need done. They are on time every time and I never have to wait for them to get here.

March 13, 2020

By Carol P_11

I am a past client of this provider

I would like to have the same person so I could depend on them. I found dirty dishes and the toilet was dirty. They could have had continuity with the same caregiver every time. They also asked if I provided the gloves and I didn't.

February 12, 2020

By Sally A_2

I am a current client of this provider

They can stay with me long enough so I don't have to keep training the caregivers over and over. They are trying to hire people, but they don't stick around. I have a lot of different caregivers coming in and out.

February 12, 2020

By Ella S_1

I am a current client of this provider

They help with physical therapy. They can make sure their employees are on time. I am disabled and it's hard when they are late.

January 20, 2020

By Anonymous_3137

I am a current client of this provider

It relieves me of the need to do some things that I cannot do by myself. They are dependable and they are good at what they do. They have helped me a lot.

January 20, 2020

By Patricia G

I am a current client of this provider

They keep the bathroom clean and do the laundry. That is the only way I can have clean laundry. I have really liked that the cleaning and laundry gets done.

Provider Response

Right at Home welcomes every opportunity to better service the clients within our community. We very much appreciate the feedback we have received and strive to address the concerns of our clients.

January 16, 2020

By Phyllis G

I am a current client of this provider

The most helpful part is when they come and they don't act better than you are. They are always on time, and if you don't like someone, you can tell them who you don't want. They are more than accommodating.

December 10, 2019

By Anonymous_2920

I am a current client of this provider

The director, Paul Christ, is personable. He told me to let him know if I needed anything. He has come with new people to help us feel comfortable. I like that pretty much everyone are caring, nice people. They treat me pretty well. They could have better pay for the employees to ensure that they are being quality people.

December 10, 2019

By Anonymous_2895

I am a current client of this provider

They make my life easier by taking care of a lot of stuff that I cannot get done anymore. I like the help that I get.

November 21, 2019

By Judy D_3

I am a current client of this provider

It is tremendously helpful because I am crippled and I can't stand up to walk. They take down my seasonal decorations and put up the new ones. They are very efficient, courteous, and professional; and they do a good job.

November 19, 2019

By Brett W_1

I am a current client of this provider

It impacts me greatly. They help with transportation. They could have better communication when time and staff change. I've had days when workers come earlier or later without me knowing beforehand.

November 15, 2019

By Mary S

I am a current client of this provider

I need the help. They help me out with house stuff. I'm on oxygen, and I have trouble breathing when doing housework. I like the ability to choose my worker. They work with my schedule.

November 08, 2019

By Florene "Flo" G

I am a current client of this provider

They come once a week. It helps me a lot. It really helps me a lot. They do my laundry. They do things I couldn't do on my own. I like the people. I think I'm being tested for people. Right now, I have a young person, and she does a fair job, but it's not a great job. She's probably 28 or 29. I had one before who I really liked, but they kind of harassed her to the point where she quit. I don't like to be sent someone else.

October 29, 2019

By Tawana S

I am a current client of this provider

When I don't feel good and am tired, they make sure I get things done in my house. They are on time and always do their job well. I don't have any problems with them.

October 25, 2019

By Pamela C_4

I am a current client of this provider

The most helpful part of the services is having a caregiver come twice a week. My workers are on time, and she does a great job. If I need transportation, I can call ahead. A few times, they've been prompt.

October 08, 2019

By Anonymous

I am a current client of this provider

They help me with whatever I need help with. I would like the office to communicate with me more.

September 26, 2019

By Juanita R

I am a current client of this provider

I'd like the agency to make sure I get who I want to come. I don't want the agency to switch my caregiver without telling me. I think that this is a very good company, as long as they answer my questions and do what I ask.

September 10, 2019

By Marsha H

I am a current client of this provider

I would trust the caregiver with my life. If I didn't have the services, I would soon look like I was a hoarder because there is so much I cannot do anymore, which is frustrating. I have been with them for quite a number of years now. I have had the same caregiver for 7 or 8 years now. She is reliable and trustworthy. I can send her to the store with a list and my debit card and the PIN number, and she comes back with nothing more than what is on the list and with the receipt and my debit card.

September 10, 2019

By Becky D

I am a current client of this provider

I don't know if I could remain in my own home without them. They are extremely important. My regular aide is very good. She was gone for a couple weeks, so I had two subs that weren't very good. My regular aide, is very good.

August 27, 2019

By Nona M

I am a current client of this provider

They help me to the doctor's office and the bank. If it weren't for Right at Home, no one would take me to the store or doctor. They work with me to get me the right caregiver.

August 15, 2019

By Randy N_2

I am a current client of this provider

The drivers always come right on time. The only reason they come is for transportation. I like that they are one of the few that provide transportation and stay with you until you are done with your doctor appointment.

August 15, 2019

By Gloria R_2

I am a current client of this provider

She is actually able to take me to my doctor appointments and the grocery store. I really like my worker. They also try to work with me on my time and hours.

August 15, 2019

By Jerry F_1

I am a current client of this provider

I appreciated that they drove me places. I liked that they wait for me while I am in my appointment.

July 30, 2019

By Diane B

I am a current client of this provider

There are things that I cannot do for myself that they do for me. I need to have confidence in the caregiver to be able to do what is needed. I want them to be assertive and take initiative. When a new caregiver comes, they ask me after every completed task what I want them to do next.

July 30, 2019

By Barry S

I am a current client of this provider

Nothing is getting done for me. If my garbage isn't taken out, my floors aren't swept and mopped, and my house isn't cleaned, it really hinders my life. They call me when a person isn't coming five minutes before they are supposed to be here. They can't find somebody for me. They do it all the time.

July 23, 2019

By Christie R

I am a current client of this provider

They have helped me to be able to maintain my independence at home and to improve my eating habits. I like that the caregiver shows up on schedule. I am able to contact them with any issues that I might have. They work with me if I have an issue.

June 26, 2019

By Sandra "Jean" F

I am a current client of this provider

They do a lot of personal things for me as well as grocery shopping for me. I would like more communication with the clients.

June 18, 2019

By Susan B_15

I am a past client of this provider

They did most of the housework so that I didn't have to do it anymore. I liked all of their services. Their caregivers were very, very pleasant and easy to work with.

May 16, 2019

By Jasper E_1

I am a current client of this provider

There are things that I can't do that they do for me. If it wasn't for them, I would have to wait for someone to come over to do things. When I had a problem, they were right there to figure out what was going on and fix it.

April 11, 2019

By Karil M

I am a current client of this provider

They need to send me a better caregiver. The caregiver that I have now does not listen well. I have had to have her go back to the store and try again and get me a refund. It seems like I have to write everything down for her.

March 26, 2019

By Nancy L_1

I am a current client of this provider

It is really helpful when they take me places. I have a really excellent caregiver.

March 13, 2019

By Sharie M

I am a current client of this provider

It is a great blessing for me because it gives me additional help with my wife. It is a lifesaver. We get wonderful care and they work with us to make sure we always have a caregiver there.

March 13, 2019

By Therese B

I am a current client of this provider

They help her get around, get up, and get her daily stuff done. They make sure she is comfortable when I am not around. They are great with my loved one. They work with me when I need an extra day or if I have something I need to do.

February 21, 2019

By Frances "Fran" H

I am a current client of this provider

I am not able to clean or make meals or anything, so she helps by doing those things. I have been fortunate to have a caregiver that is always on time.

February 13, 2019

By Kim K

I am a current client of this provider

I'm handicapped, and I need help. When they do show up, I have a lady that helps me clean, and she does a really good job. They should have people on time and on the day they're supposed to be here.

February 13, 2019

By Thelma S

I am a current client of this provider

They are necessary for me, and they help the most by changing my bed, doing my laundry, and vacuuming my floors. They really need to be better to their employees and be able to keep some. They have an awful turnover.

January 16, 2019

By Kathy E_2

I am a current client of this provider

She helps me with cleaning, groceries, doctor appointments, and whatever I need her to do she does They give you good care and are there for you. Whatever you need them to do, they do.

December 19, 2018

By Conzye J

I am a current client of this provider

Everything is okay. They help me by doing things the way I would do them myself and they follow through. I can't think of anything that they need to change. She does everything she needs to do.

December 19, 2018

By Thelma W

I am a current client of this provider

I look forward to her coming because she always helps me clean my room and makes sure that my clothes are folded. All of the experiences I have had with them have been positive. The person that they send out has been very compassionate. She listens to me and does what I want her to do.

November 12, 2018

By Frances K_1

I am a current client of this provider

It has allowed me to stay in my home and not go to a nursing home, which is huge. I like that they listen to me, and they carry on with things that I need to be done.

September 19, 2018

By Jonathan M_1

I am a current client of this provider

The caregivers show compassion and understanding for him. The company has good quality people.

September 18, 2018

By Betty G_10

I am a current client of this provider

I have a disease that gets worse all the time. I can't get up or bend over. It is difficult for me to clean the floors and bathtub, but they can. They are generally very quick to do what they are supposed to do. They don't have to much knowledge. They let me tell them how I like things.

September 18, 2018

By Charlott A

I am a current client of this provider

It is great because I get can't around, and they help me do my laundry and take me to the store. I have recommended someone else in the building.

September 18, 2018

By Lydia W

I am a current client of this provider

They help me the most because they are here when I need them to be here. They were here and they are comfortable to talk to. I understood everything that they were doing.

August 14, 2018

By Curtiss O

I am a current client of this provider

It makes my daily life easier. They do a very good job and they're never late. They come on time and take care of my needs everyday.

August 14, 2018

By Helga G_2

I am a current client of this provider

They should send me people that see what needs to be done and then do it. There shouldn't be any issues or questions. I have a wonderful girl on Fridays, but they need more training for their other caregivers. They don't completely do what I ask them to do.

June 26, 2018

By Sonya M

I am a current client of this provider

My caregiver comes in and anticipates everything. She does the laundry, the dishes, and makes sure I take my medications. I live in a retirement home, and I tell people I'm satisfied with Right at Home. They take care of all my needs quickly.

June 13, 2018

By Shirley G

I am a current client of this provider

The caregiver gets Shirley up in the morning, which is a huge help. We have had really good services from the caregiver.

June 13, 2018

By Marian G

I am a current client of this provider

They have helped me the most by doing things for me that I cannot do for myself, such as grocery shopping and doing laundry for me. I would like them to provide me with better substitutes when my regular caregiver cannot make it. I love that they have always been helpful to me whenever I needed it.

May 22, 2018

By Anonymous

I am a current client of this provider

They do a lot of things for me that I can no longer do for myself. Sometimes Right at Home struggles with getting me the right kind of caregiver.

April 26, 2018

By Josephine L

I am a past client of this provider

We have had home care for about two years and the first two people they sent out here were fantastic, those two ladies were super and would clean both bathrooms and the kitchen in two hours and have 5 minutes left to sit and talk with us. Then we moved my daughter's house and the girl finished one and a half bathrooms in the two hours. We asked her if that was all she got done and they cancelled us because they said we were mean to the people. We did not say it in a negative way but she took it that way. The first two I felt comfortable cleaning my house if I was not there. I thought that we did Right at Home a favor by telling them that we thought that she could get more. I did not trust her to sit with anyone by herself.

Provider Response

It is integral for the success of our clients and caregivers alike that a mutual and amicable bond is established. Unfortunately sometimes those bonds aren’t formed and we work diligently to find an alternate plan towards future success.

March 23, 2018

By Bernadene M

I am a current client of this provider

My caregiver is the heaven and the moon and the stars, because she has a lot of care. They ask if there is anything that they can do for me. I would not be alive right now if it wasn't for Right at Home. I cannot do some things and Right at Home can, and they do not make me feel bad about it. They are something special.

March 13, 2018

By Marlys H

I am a current client of this provider

I would tell my friend that Right at Home's caregivers are very compassionate. My caregivers take care of my husband who is in a wheelchair.

March 13, 2018

By Rodger L

I am a current client of this provider

The best thing about using them is that they call me and let me know when they are coming. They me know when the schedules change as well. Their service helps so much. They cook meals ahead of time, which is really nice.

December 14, 2017

By Sanja Z

I am a current client of this provider

Right at Home is so nice, and they come in here being very polite. When Right at Home come during the week they do an excellent job. They help me with cleaning.

December 11, 2017

By Henrietta H

I am a current client of this provider

I've had all good caregivers from Right at Home. Right at Home has made my life easier by doing a lot for me.

November 10, 2017

By Larry D

I am a current client of this provider

Right at Home has good promptness and courtesy. I don't use the service that much, but it has helped me because sometimes I don't have a friend who can take me and a cab is too expensive so I have a person's assistance if I need. Everything went smoothly.

November 10, 2017

By Ruth B

I am a current client of this provider

I would not refer others to Right at Home because I am very well satisfied with them. I couldn't make it without Right at Home's services. They do so many things for me.

November 10, 2017

By Albert B

I am a past client of this provider

Because I don't pay Right at Home directly, they had an attitude that I should limit myself. They should have more sincerity. If I needed a day off because I had an appointment, they didn't like that. I needed the services so they greatly impacted me.

October 12, 2017

By Kelly C_1

I am a past client of this provider

Right at Home is a great company and they are compassionate. They get things done in a timely manner. Right at Home was helpful in keeping me out a nursing home. I just needed someone to be there with me.

October 12, 2017

By Barbara N_6

I am a current client of this provider

Right at Home is the best agency to care for you while in you are in your own home. Right at Home makes it easier because I can't do much for myself, and the caregivers make sure that everything is done for me.

August 08, 2017

By jan360

I am a current client of this provider

Right at Home has been extremely accommodating with my father. The care he is receiving is top notch. I would recommend this company to anyone needing help in the home.

January 26, 2017

By Lorrie431252

I am a past client of this provider

We used Right at Home for two months for my father-in law. They did light cleaning and laundry. We used them twice a week for three hours each day. The price was fair. He was skeptical at first, but in the end, it was very beneficial, and he was able to make friends with the caregiver.

August 15, 2016

By Tammie850001

I am a current client of this provider

I hired a caregiver from Right at Home to come in two times a week to help my mom with bathing and slight housekeeping. My mom is very happy with her caregiver. Their management has been satisfactory. Everything has been so far, so good. It's very helpful knowing that your family member or parents are well cared for.

June 28, 2016

By Kenas061714

I am a current client of this provider

Right at Home did a good job. They take care of Mom in the morning, bathe her and shower her, and during bedtime, they take her to the bathroom and put her to bed. She's fine with it and likes it. They come way earlier than the time we set up. It would be much better if they follow the time.

December 29, 2015

By Phyllis G.

I am a current client of this provider

All great. I usually like Martha or Susan and when I call in they're very helpful. They certainly deserve 5 stars. I thank you for your great service. Merry Christmas! Many Thanks.

December 29, 2015

By Frances27

I am a current client of this provider

I couldn’t get along without Sherry. She not only does her job but she does extra just as if it's part of the job.

December 23, 2015

By Deanna Krause

I am a current client of this provider

Diane is the best, I really like her and we get along very much. We have things in common like talking about our family.

December 18, 2015

By Marcia L. Smith

I am a current client of this provider

I feel lucky to have your services. The ladies are fine to be with.

December 18, 2015

By Ron B. & Robin H.

I am a current client of this provider

The people at the desk are very understanding in getting the right girls to work for us. The workers work hard for us. We have had arthritis. Ron has rheumatoid and neuropathy, with no feeling in his wrist, hand and feet. The neuropathy is worse because diabetes is not involved. My worker did the writing for me while I told her what to say.

December 15, 2015

By L. Reynolds

I am a current client of this provider

Tim is a good man and I enjoy him and wish I had more hours with him especially with my leg, hip and back hurting me. He's a 10 star.

January 12, 2015

By Marsha21

I am a current client of this provider

I’ve had the same Homemaker aide for 6+ years and would not trade her for her weight in gold. She is very versatile and thorough. She takes me anywhere I need to go.
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About Right at Home Des Moines

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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