Right at Home Des Moines

Offers Home Care

40 Reviews
Call (855) 631-2238
Right at Home Des Moines (855) 631-2238
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Reviews of Right at Home Des Moines

40 Reviews Write a review

Home Care Reviews for Right at Home Des Moines

May 22, 2018

By Karil M

I am a current client of this provider

They do everything that I ask them to do. When they clean the sink, they could clean all around it and not just one part.

May 22, 2018

By Anonymous_1019

I am a current client of this provider

Sometimes Right at Home struggles with getting me the right kind of caregiver. They do a lot of things for me that I can no longer do for myself.

May 14, 2018

By Becky D_3

I am a current client of this provider

I think my caregiver does a good job most of the time. She does whatever I ask her to do, and most of the time she does a good job. They allow me to remain in my own home. I don't know if I could do that without them.

May 14, 2018

By Linda U

I am a current client of this provider

I like the way they do things for me. They do what I ask and need. They help explain things to me that I need. I have one worker that takes me to my doctor and they will help me understand what the doctor is telling me.

May 14, 2018

By Jasper E

I am a current client of this provider

They help me out so I can do my daily stuff. I am paralyzed so when they are here, it helps me to get stuff done.

April 26, 2018

By Sharie M

I am a current client of this provider

Our experience has been very positive. Our caregiver does a nice job with my loved one. We have developed a good relationship. She gets her up, dressed, and ready for the day. It relieves me of a lot for things. If she didn't do that and I was by myself, I would be exhausted and it would put me out. My wife wouldn't get the same level of care.

April 26, 2018

By Josephine L_1

I am a past client of this provider

We have had home care for about two years and the first two people they sent out here were fantastic, those two ladies were super and would clean both bathrooms and the kitchen in two hours and have 5 minutes left to sit and talk with us. Then we moved my daughter's house and the girl finished one and a half bathrooms in the two hours. We asked her if that was all she got done and they cancelled us because they said we were mean to the people. We did not say it in a negative way but she took it that way. The first two I felt comfortable cleaning my house if I was not there. I thought that we did Right at Home a favor by telling them that we thought that she could get more. I did not trust her to sit with anyone by herself.
Provider Response
It is integral for the success of our clients and caregivers alike that a mutual and amicable bond is established. Unfortunately sometimes those bonds aren’t formed and we work diligently to find an alternate plan towards future success.

April 26, 2018

By Patricia G_4

I am a current client of this provider

When my regular worker can't come I don't know what's going to happen. No one calls me, and all of the sudden someone comes on my door and I don't know what she wants. I have COPD and it's hard for me to breathe so I can't do a lot without getting totally unable to breathe. I also have a hard time getting down and getting back up.
Provider Response
Right at Home welcomes every opportunity to better service the clients within our community. We very much appreciate the feedback we have received and strive to address the concerns of our clients.

April 26, 2018

By Dorothy B

I am a past client of this provider

The caregiver I had was very good and I could change my schedule if I wanted. The caregiver, Martha, cleaned the kitchen and the living room. Someday we would work outside.

April 16, 2018

By Rosetta N_1

I am a current client of this provider

The services they provide of communication, housekeeping, transportation, and health are the greatest. I live alone by myself so I need Right at Home's help. She carries out all the duties and helps me with whatever else I need help with.

April 11, 2018

By Leotus "Lee" A

I am a current client of this provider

Right at Home was understanding when my mom passed and knew that I could have people come in that understood my mom. They help me because I can't clean like I used to because I can't bend my body very well.

April 11, 2018

By Phyllis G

I am a current client of this provider

They are very accommodating. The other day I called and said I needed to go to the bank. They called the girl, then called me back, and they said that they would be glad to do it. I couldn't say enough good about them. They are so good in every way. I don't know what I'd do without them if I couldn't have them because I can't drive in the city.

April 11, 2018

By Charlotte L

I am a current client of this provider

They treat me like a human being and they always think of my safety. They treat every person as they need and I come first. I couldn't live independently without them.

March 23, 2018

By Bernadene M

I am a current client of this provider

I like the caregiver that works for me and the way that she cleans. I have a special caregiver. Everybody wants her. They just need more people with training. I actually couldn't live without her. I would have to be in a home, and now I can stay in my own home and have some quality of life.

March 23, 2018

By Mildred "Jean" S

I am a current client of this provider

They could improve by getting better quality workers for me and not substituting my normal caregivers. I could not get along without the help from my regular caregivers.

March 23, 2018

By Pamela C_1

I am a current client of this provider

The caregivers that we had were outstanding. They know exactly what I need and what needs to be done. My previous caregiver was ready to leave when I accidentally cut myself. They were able to come back and help stop the bleeding for me.

March 13, 2018

By Marlys H

I am a current client of this provider

I have a little gal in here that comes and cleans, but I don't have her now. She couldn't be better. They took her away, but my case worker is trying to get them back. She wasn't any taller than I, but she had strong arms. She could reach the top of everything. She did excellent, and she was very personable.

March 13, 2018

By Deanna M

I am a current client of this provider

Everyone they have sent has been really good. I am really impressed how they clean. I had a chance to go get groceries with them, and they helped me get out of the car. I think the way they clean is excellent.

March 13, 2018

By Rodger L

I am a current client of this provider

The best thing about using them is that they call me and let me know when they are coming. They me know when the schedules change as well. Their service helps so much. They cook meals ahead of time, which is really nice.

March 13, 2018

By Anonymous_827

I am a current client of this provider

I like using them because they offer me flexibility. They get me around to my food pantry and things like that. They make my life easier because they help me do things I cannot do on my own.

February 12, 2018

By Gloria R_1

I am a current client of this provider

I like my caregiver and if I didn't, I wouldn't have her. They are allowed to take me in the car to the store instead of running errands for me; I love that. The caregivers do just about everything, which makes my life easier. My caregiver does my laundry, takes me on my errands, cleans the house, and always asks if there's anything that she doesn't do that I want her to do.

August 08, 2017

By jan360

I am a current client of this provider

Right at Home has been extremely accommodating with my father. The care he is receiving is top notch. I would recommend this company to anyone needing help in the home.

January 26, 2017

By Lorrie431252

I am a past client of this provider

We used Right at Home for two months for my father-in law. They did light cleaning and laundry. We used them twice a week for three hours each day. The price was fair. He was skeptical at first, but in the end, it was very beneficial, and he was able to make friends with the caregiver.

August 15, 2016

By Tammie850001

I am a current client of this provider

I hired a caregiver from Right at Home to come in two times a week to help my mom with bathing and slight housekeeping. My mom is very happy with her caregiver. Their management has been satisfactory. Everything has been so far, so good. It's very helpful knowing that your family member or parents are well cared for.

June 28, 2016

By Kenas061714

I am a current client of this provider

Right at Home did a good job. They take care of Mom in the morning, bathe her and shower her, and during bedtime, they take her to the bathroom and put her to bed. She's fine with it and likes it. They come way earlier than the time we set up. It would be much better if they follow the time.

December 29, 2015

By Phyllis G.

I am a current client of this provider

All great. I usually like Martha or Susan and when I call in they're very helpful. They certainly deserve 5 stars. I thank you for your great service. Merry Christmas! Many Thanks.

December 29, 2015

By Frances27

I am a current client of this provider

I couldn’t get along without Sherry. She not only does her job but she does extra just as if it's part of the job.

December 23, 2015

By Deanna Krause

I am a current client of this provider

Diane is the best, I really like her and we get along very much. We have things in common like talking about our family.

December 18, 2015

By Marcia L. Smith

I am a current client of this provider

I feel lucky to have your services. The ladies are fine to be with.

December 18, 2015

By Ron B. & Robin H.

I am a current client of this provider

The people at the desk are very understanding in getting the right girls to work for us. The workers work hard for us. We have had arthritis. Ron has rheumatoid and neuropathy, with no feeling in his wrist, hand and feet. The neuropathy is worse because diabetes is not involved. My worker did the writing for me while I told her what to say.

December 15, 2015

By L. Reynolds

I am a current client of this provider

Tim is a good man and I enjoy him and wish I had more hours with him especially with my leg, hip and back hurting me. He's a 10 star.

January 12, 2015

By Marsha21

I am a current client of this provider

I’ve had the same Homemaker aide for 6+ years and would not trade her for her weight in gold. She is very versatile and thorough. She takes me anywhere I need to go.
See all Home Care reviews (40) See fewer reviews

About Right at Home Des Moines

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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