Right at Home Des Moines

Offers Home Care

74 Reviews
Call (855) 631-2238
Right at Home Des Moines (855) 631-2238
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Reviews of Right at Home Des Moines

74 Reviews Write a review

Home Care Reviews for Right at Home Des Moines

April 25, 2019

By Florene "Flo" G

I am a current client of this provider

She comes once a week and that helps me a lot. I don't have to worry as much and I always have a clean house. I like that when I do get a person that I don't care for, they remedy that right away. I have a caretaker right now that is doing an excellent job, and they make sure I get her.

April 11, 2019

By Deanna M

I am a current client of this provider

They have helped me by cleaning anything, and she helps out a lot. I like that they are always there and show up on time.

April 11, 2019

By Karil M

I am a current client of this provider

They need to send me a better caregiver. The caregiver that I have now does not listen well. I have had to have her go back to the store and try again and get me a refund. It seems like I have to write everything down for her.

April 11, 2019

By Tawana S

I am a current client of this provider

They help me with grocery shopping and cleaning up my house. I like that they are good providers. They do their jobs really well.

March 26, 2019

By Nancy L_1

I am a current client of this provider

It is really helpful when they take me places. I have a really excellent caregiver.

March 25, 2019

By Anonymous

I am a current client of this provider

They do what I can't do anymore. They need to learn to communicate with their clients.

March 13, 2019

By Sharie M

I am a current client of this provider

It is a great blessing for me because it gives me additional help with my wife. It is a lifesaver. We get wonderful care and they work with us to make sure we always have a caregiver there.

March 13, 2019

By Therese B

I am a current client of this provider

They help her get around, get up, and get her daily stuff done. They make sure she is comfortable when I am not around. They are great with my loved one. They work with me when I need an extra day or if I have something I need to do.

February 26, 2019

By Mary T_6

I am a current client of this provider

They help me a lot by driving me to my doctor's appointments and take me to the store. I like that they are polite and worry about me.

February 26, 2019

By Janice F_2

I am a current client of this provider

They are wonderful about helping me with the light housework, laundry, and doctor appointments. Above all of that, they are wonderful companions. It's great. It has been my lifeline for about ten years now.

February 21, 2019

By Frances "Fran" H

I am a current client of this provider

I am not able to clean or make meals or anything, so she helps by doing those things. I have been fortunate to have a caregiver that is always on time.

February 13, 2019

By Kim K

I am a current client of this provider

I'm handicapped, and I need help. When they do show up, I have a lady that helps me clean, and she does a really good job. They should have people on time and on the day they're supposed to be here.

February 13, 2019

By Carol C_19

I am a current client of this provider

They could give me back the hours they took from me. I don't know who cut my hours, the company or insurance, but I am not happy with that. I really like my helper.

February 13, 2019

By Thelma S

I am a current client of this provider

They are necessary for me, and they help the most by changing my bed, doing my laundry, and vacuuming my floors. They really need to be better to their employees and be able to keep some. They have an awful turnover.

January 30, 2019

By Marsha H

I am a current client of this provider

I can trust my caregiver with with my care. I have had the same caregiver for about eight years, and she is priceless.

January 16, 2019

By Kathy E_2

I am a current client of this provider

She helps me with cleaning, groceries, doctor appointments, and whatever I need her to do she does They give you good care and are there for you. Whatever you need them to do, they do.

January 16, 2019

By Nona M

I am a current client of this provider

They take me places and help me bring in my bags and other belongings. They help me get a caregiver to drive me around to the places that I need to go.

January 16, 2019

By Randy N_2

I am a current client of this provider

I only use them once every three months for a ride. They are an absolute necessity to provide that service. I rely on them because I don't have any family or friends to do it. There are very few services in Des Monies that provide this service, but they will pick me up, drive me to my appointments, stay with me, and then bring me back to my home.

December 19, 2018

By Conzye J

I am a current client of this provider

Everything is okay. They help me by doing things the way I would do them myself and they follow through. I can't think of anything that they need to change. She does everything she needs to do.

December 19, 2018

By Judy D_3

I am a current client of this provider

They help me to put seasonal decorations up. They are very professional, extremely fast, and very competent.

December 19, 2018

By Thelma W

I am a current client of this provider

I look forward to her coming because she always helps me clean my room and makes sure that my clothes are folded. All of the experiences I have had with them have been positive. The person that they send out has been very compassionate. She listens to me and does what I want her to do.

November 12, 2018

By Frances K_1

I am a current client of this provider

It has allowed me to stay in my home and not go to a nursing home, which is huge. I like that they listen to me, and they carry on with things that I need to be done.

October 30, 2018

By Jerry F_1

I am a current client of this provider

They don't have an impact on my daily life. They are usually friendly people. They are average. They are usually one time.

October 30, 2018

By Mary N_4

I am a current client of this provider

They keep me from going to a nursing home by helping me around my house. They ladies I have are wonderful. They help me around the house. She cleans my house and helps me cook my food.

October 15, 2018

By Mildred "Jean" S_1

I am a current client of this provider

They could have people available to do the job that do it well. I had two excellent caregivers but they are no longer with me. They could have more employees by paying them better. They don't have enough employees to do the job.

October 15, 2018

By Patricia G

I am a current client of this provider

They should just show up consistently. The biggest thing is the inconsistency with staff. It seems like someone doesn't show up once a week. They don't always call when someone isn't coming as well.
Provider Response
Right at Home welcomes every opportunity to better service the clients within our community. We very much appreciate the feedback we have received and strive to address the concerns of our clients.

September 19, 2018

By Robert V_1

I am a current client of this provider

They have helped me by cleaning up my dishes and by cooking for me. They have helped me out a lot because I am paralyzed on my left side.

September 19, 2018

By Jonathan M_1

I am a current client of this provider

The caregivers show compassion and understanding for him. The company has good quality people.

September 18, 2018

By Betty G_10

I am a current client of this provider

I have a disease that gets worse all the time. I can't get up or bend over. It is difficult for me to clean the floors and bathtub, but they can. They are generally very quick to do what they are supposed to do. They don't have to much knowledge. They let me tell them how I like things.

September 18, 2018

By Charlott A

I am a current client of this provider

It is great because I get can't around, and they help me do my laundry and take me to the store. I have recommended someone else in the building.

September 18, 2018

By Elvita C

I am a current client of this provider

I don't have any problems with them. They come in and they straighten up my house and keep it clean for me. I have arthritis and osteoporosis, and it's hard for me to get around. They help me a lot. I feel really good when they come. Everyone that has come here is very nice and they know what they are supposed to do.

September 18, 2018

By Lydia W

I am a current client of this provider

They help me the most because they are here when I need them to be here. They were here and they are comfortable to talk to. I understood everything that they were doing.

August 14, 2018

By Curtiss O

I am a current client of this provider

It makes my daily life easier. They do a very good job and they're never late. They come on time and take care of my needs everyday.

August 14, 2018

By Helga G_2

I am a current client of this provider

They should send me people that see what needs to be done and then do it. There shouldn't be any issues or questions. I have a wonderful girl on Fridays, but they need more training for their other caregivers. They don't completely do what I ask them to do.

August 14, 2018

By Gloria R_2

I am a current client of this provider

She does what she can for me. If I am sick, she tries to help me. They try their best to put me on a schedule that is good for me.

July 30, 2018

By Tyrone "Rocky" W

I am a current client of this provider

Their services are excellent for me. They are very considerate and kind.

July 16, 2018

By Juanita R

I am a current client of this provider

I wish they were able to do more things. They could do a little more housecleaning and more of the harder stuff. They have good help when it comes. They do what they need to do.

July 16, 2018

By Mary S

I am a current client of this provider

I need it because of my limitations. I wouldn't be able to get anything done without them. I get to pick a good person. They are good at matching the person to my home.

June 26, 2018

By Sonya M

I am a current client of this provider

My caregiver comes in and anticipates everything. She does the laundry, the dishes, and makes sure I take my medications. I live in a retirement home, and I tell people I'm satisfied with Right at Home. They take care of all my needs quickly.

June 13, 2018

By Shirley G

I am a current client of this provider

The caregiver gets Shirley up in the morning, which is a huge help. We have had really good services from the caregiver.

June 13, 2018

By Marian G

I am a current client of this provider

They have helped me the most by doing things for me that I cannot do for myself, such as grocery shopping and doing laundry for me. I would like them to provide me with better substitutes when my regular caregiver cannot make it. I love that they have always been helpful to me whenever I needed it.

May 29, 2018

By Barry S

I am a current client of this provider

They keep the same person instead of fifty million people coming in and out of my home. They sent me a birthday card this last week for my birthday.

May 22, 2018

By Anonymous

I am a current client of this provider

They do a lot of things for me that I can no longer do for myself. Sometimes Right at Home struggles with getting me the right kind of caregiver.

April 26, 2018

By Josephine L

I am a past client of this provider

We have had home care for about two years and the first two people they sent out here were fantastic, those two ladies were super and would clean both bathrooms and the kitchen in two hours and have 5 minutes left to sit and talk with us. Then we moved my daughter's house and the girl finished one and a half bathrooms in the two hours. We asked her if that was all she got done and they cancelled us because they said we were mean to the people. We did not say it in a negative way but she took it that way. The first two I felt comfortable cleaning my house if I was not there. I thought that we did Right at Home a favor by telling them that we thought that she could get more. I did not trust her to sit with anyone by herself.
Provider Response
It is integral for the success of our clients and caregivers alike that a mutual and amicable bond is established. Unfortunately sometimes those bonds aren’t formed and we work diligently to find an alternate plan towards future success.

April 16, 2018

By Rosetta N

I am a current client of this provider

The services they provide of communication, housekeeping, transportation, and health are the greatest. I live alone by myself so I need Right at Home's help. She carries out all the duties and helps me with whatever else I need help with.

March 23, 2018

By Bernadene M

I am a current client of this provider

My caregiver is the heaven and the moon and the stars, because she has a lot of care. They ask if there is anything that they can do for me. I would not be alive right now if it wasn't for Right at Home. I cannot do some things and Right at Home can, and they do not make me feel bad about it. They are something special.

March 13, 2018

By Marlys H

I am a current client of this provider

I would tell my friend that Right at Home's caregivers are very compassionate. My caregivers take care of my husband who is in a wheelchair.

March 13, 2018

By Rodger L

I am a current client of this provider

The best thing about using them is that they call me and let me know when they are coming. They me know when the schedules change as well. Their service helps so much. They cook meals ahead of time, which is really nice.

December 14, 2017

By Sanja Z

I am a current client of this provider

Right at Home is so nice, and they come in here being very polite. When Right at Home come during the week they do an excellent job. They help me with cleaning.

December 11, 2017

By Henrietta H

I am a current client of this provider

I've had all good caregivers from Right at Home. Right at Home has made my life easier by doing a lot for me.

November 10, 2017

By Larry D

I am a current client of this provider

Right at Home has good promptness and courtesy. I don't use the service that much, but it has helped me because sometimes I don't have a friend who can take me and a cab is too expensive so I have a person's assistance if I need. Everything went smoothly.

November 10, 2017

By Ruth B

I am a current client of this provider

I would not refer others to Right at Home because I am very well satisfied with them. I couldn't make it without Right at Home's services. They do so many things for me.

November 10, 2017

By Albert B

I am a past client of this provider

Because I don't pay Right at Home directly, they had an attitude that I should limit myself. They should have more sincerity. If I needed a day off because I had an appointment, they didn't like that. I needed the services so they greatly impacted me.

October 12, 2017

By Kelly C_1

I am a past client of this provider

Right at Home is a great company and they are compassionate. They get things done in a timely manner. Right at Home was helpful in keeping me out a nursing home. I just needed someone to be there with me.

October 12, 2017

By Barbara N_6

I am a current client of this provider

Right at Home is the best agency to care for you while in you are in your own home. Right at Home makes it easier because I can't do much for myself, and the caregivers make sure that everything is done for me.

August 08, 2017

By jan360

I am a current client of this provider

Right at Home has been extremely accommodating with my father. The care he is receiving is top notch. I would recommend this company to anyone needing help in the home.

January 26, 2017

By Lorrie431252

I am a past client of this provider

We used Right at Home for two months for my father-in law. They did light cleaning and laundry. We used them twice a week for three hours each day. The price was fair. He was skeptical at first, but in the end, it was very beneficial, and he was able to make friends with the caregiver.

August 15, 2016

By Tammie850001

I am a current client of this provider

I hired a caregiver from Right at Home to come in two times a week to help my mom with bathing and slight housekeeping. My mom is very happy with her caregiver. Their management has been satisfactory. Everything has been so far, so good. It's very helpful knowing that your family member or parents are well cared for.

June 28, 2016

By Kenas061714

I am a current client of this provider

Right at Home did a good job. They take care of Mom in the morning, bathe her and shower her, and during bedtime, they take her to the bathroom and put her to bed. She's fine with it and likes it. They come way earlier than the time we set up. It would be much better if they follow the time.

December 29, 2015

By Phyllis G.

I am a current client of this provider

All great. I usually like Martha or Susan and when I call in they're very helpful. They certainly deserve 5 stars. I thank you for your great service. Merry Christmas! Many Thanks.

December 29, 2015

By Frances27

I am a current client of this provider

I couldn’t get along without Sherry. She not only does her job but she does extra just as if it's part of the job.

December 23, 2015

By Deanna Krause

I am a current client of this provider

Diane is the best, I really like her and we get along very much. We have things in common like talking about our family.

December 18, 2015

By Marcia L. Smith

I am a current client of this provider

I feel lucky to have your services. The ladies are fine to be with.

December 18, 2015

By Ron B. & Robin H.

I am a current client of this provider

The people at the desk are very understanding in getting the right girls to work for us. The workers work hard for us. We have had arthritis. Ron has rheumatoid and neuropathy, with no feeling in his wrist, hand and feet. The neuropathy is worse because diabetes is not involved. My worker did the writing for me while I told her what to say.

December 15, 2015

By L. Reynolds

I am a current client of this provider

Tim is a good man and I enjoy him and wish I had more hours with him especially with my leg, hip and back hurting me. He's a 10 star.

January 12, 2015

By Marsha21

I am a current client of this provider

I’ve had the same Homemaker aide for 6+ years and would not trade her for her weight in gold. She is very versatile and thorough. She takes me anywhere I need to go.
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About Right at Home Des Moines

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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