Home Instead - Indianapolis North
941 E 86th St, Indianapolis, IN 46240
(800) 558-0653
Verified Partner
4.8
(214 reviews)
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Reviews of Home Instead - Indianapolis North in Indianapolis, Indiana
Kimmy
5
|
October 9, 2024
My aunts caregiver was the best we’ve ever had. An actual angel… I’m not sure how my family would have managed without her!! We’re so grateful for Home Instead. Thank you thank you!
Provider Response
AmyBon
5
|
April 23, 2024
Our caregiver, Faby, has been amazing with my mom. She keeps in great communication with me and my siblings, is very responsive, punctual, and goes above and beyond with her care and extra duties. We love her!
Provider Response
Jenn M.
4
|
April 12, 2024
Home Instead is very caring and has a hands on approach with my Mom. Our family, along with the wonderful care giver, makes sure that my Mom's needs are met. Good communication is important with them and they welcome feedback. I appreciate their knowledge and compassion!
Dallas
5
|
March 29, 2024
I've been a client of Home Instead for a little over three years now. It took me about three to four people in order to find the one that really worked well for me. I've had Rochelle going on three years now. She is absolutely awesome. She goes above and beyond to help me do the things that I need. Not only does she take care of me, but she even helps my father when she's here, which is not part of her job, but she does it anyway. Our whole family has basically adopted her. She has befriended my sisters, and all my kids, my nieces, and nephews like her. She goes above and beyond the call of duty to make sure we have the things that we need and that things around the house get done and she's well organized. She's here five days a week. Home Instead kept me in the loop and they kept at it until they found the perfect fit for me. She helps with bathing because I can't do that faithfully by myself. She helps with laundry, and she helps with keeping the house reasonably clean and organized. She even reorganized my closet and has my clothes color coded, so I can easily pick out the outfits that I want to wear on a daily basis. She's got my drawers well organized. She keeps my personal space clean and organized and bed made. It's just nice to have a woman's touch around the house for me and my dad. It makes all the difference in the world. The staff at Home Instead is very professional. In fact, I just had a home visit from a care coordinator last week. They keep in touch with me to check and see if there's anything that I need and that things are going well. They're in touch with their clients to make sure that things are running smoothly and if we need things, we can always call. Rochelle is someone who takes her work seriously. She has a gift for it. Not everybody can't do this type of job. You have to have a certain kind of personality in order to make others feel comfortable entering their personal space.
Reviewer MJ
5
|
March 5, 2024
Charity has been caring for my sister three times per week for approximately two months and does a wonderful job. She is friendly, devoted to her job in caring for my sister and very importantly, a great companion. My sister is disabled and Charity handles many diverse tasks in my sister’s residence along with taking her to appointments and other activities outside her home. They also make a recipe together once a week as cooking is a much loved activity of my sister. My sister and members of our family are very happy with Charity’s work and care of my sister. Thanks to Home Instead in arranging for Charity to care for my sister.
N & J Kirk
5
|
January 7, 2024
While it has only been a few weeks, this agency has been a welcome peace of mind. True to their word, everything said during the sales process has come to fruition. Chrissey, my mom's caregiver has been amazing. Her affable disposition and respectful approach demonstrates her passion for caring for seniors. She is truly a delightful addition. Every interaction with the staff has been friendly and professional. The leadership also are staunch advocates for both the caregiver and the client. Highly recommended.
bwang2904
5
|
October 12, 2023
We have Paulette to be our mom in-home care giver 5 days a week from Home Instead. We are very grateful to have Paulette there helping and taking care our mom, so we can have peace of mind. Thank you for doing such a wonderful job Paulette and all the great support from home Instead as well.
Zoe B
5
|
October 11, 2023
We use Home Instead to provide care for my father. His caregiver Paul is attentive, engaging, and wonderful. Their communication is great and their responsiveness is as well.
45678
5
|
September 22, 2023
They are willing to work with you to make sure you have the right fit for your family member Diane provides daily living bathroom, help and companionship Diane has been with me a little over a year to this, date she has never been late! Not only that, but she has been willing to pick up overtime when needed my interactions with her have been friendly and professional
Ms. Byrd
3
|
June 2, 2023
The staff need to be more friendly with their clients. I've had problems with arguing with staff. In my house not a good sign. And that has been a major issue. They need to be more friendly with their Clients. They have a boss that will hear your issue and try to correct it. This is not supposed to be a ghetto type of relationship, it's a business.. Because this is where they're paid checks coming from. Many problems with staffing for their clients. That's a major issue a lot of times. I did not have any staff here at my house for my mother with Dimensia. So staffing is a major issue with that company. And the issue with holidays, you only get 4 hours or no hour. , That's a major issue. So prior to signing check out holiday staffing. The staff is not very good on a regular scheduled day. The Aide were pretty good for the most part. It was getting people to come to work as they would say and communication was a problem well that too is on Management not the employees. Well I had to rate them a 3 star my experience wasn't all that great. I had to call almost everyday to see if I had someone coming to my house for coverage.
Gabriel
5
|
May 30, 2023
My father has been using Home Instead for about a year now. I really appreciate the communication from the office staff. They're really great about that. If there is some kind of issue whether a caregiver had a child that's sick, something of that nature, we always know very quickly. They do a great job of getting somebody else out there. I want to compliment the robust caregiving staff as well. Everybody that we've had out there has really done a great job. There have been a few different faces over that point in time, so I just want to kind of verify or validate that they are very reliable and on top of that, really great communication to the families. Billing is very effective in the sense that I get it via email and in the mail. It's easier for me to get those auto payments set up and get it taken out more regularly. We probably had ten caregivers over the course of the year, not ten regulars, but we probably had two or three regulars and then people have filled in here and there for a week or a few days. Other people might feel hesitant to have somebody like that, but we didn't really have that option. My dad needs somebody in there and they're not sending anybody that doesn't have the skill requirements for their clients. They send someone out with a client, so it's never just some new person showing up at your house that day. I really appreciate that as well. I have really been impressed with every single individual that's come over. We're using them three days a week for about seven hours a day. Their pricing is very competitive with everyone else that we talked to.
Linda
5
|
May 14, 2023
I needed some temporary help after surgery. Miraka and TreMaine have been my primary care givers. They arrive promptly and are both caring and do a good job.
Danaelm
5
|
January 25, 2023
I love Home Instead this company has been a absolute blessing to me always checking up on me making sure I have everything I need. I have had the same caregiver of my chose for 3 years and Hakelah my caregiver is amazing always on time we never have a dull moment. For those looking for actual help with care please give Home Instead a chance they truly care and go above and beyond Thank You Home Instead for all the company does.
Louise Scott
5
|
December 8, 2022
I am thankful for the care I receive from my caregiver! Antoinette is the most caring person she goes above and beyond! She treats me like family she is a real gem! She is dependable and always on time! I just love her compassion for her job!
Blanche B.
5
|
November 23, 2022
I have the best caregiver! Diana is caring, helpful, and a true companion! She is always on time. She takes great care of me and helps me with my housework, groceries, and laundry. I couldn't ask for a better caregiver!
xmara
5
|
November 10, 2022
The caregiver Yarlean has been very professional patient and jumps right in when needed. She never hesitate to assist with anything I feel confident with her skills and when in public she will read items to me and remind me what is actually needed. The Director of Client Services Jackie has also been a great help with transition of home acciquired care maintaining safety and dignity the entire time. Thus far I am pleased with the services provided
Janoa Hayes
5
|
November 1, 2022
Home Instead has provided incredible and highly professional care! Marquita is the caregiver who regularly provides my mother with kind and meticulous care. She is alert to her needs and provides her with company. She is always on time and respectful and looks for opportunities to help out when not asked. Home Instead does a great job with follow up calls and checks in regularly to provide additional respite care, which is so greatly appreciated. I highly recommend Home Instead and their team of caregivers!
DianeA
5
|
August 25, 2021
Found me a very good match,very helpful and kind. I enjoyed her company, did a very good job cleaning, shopping, etc.
Pamela
5
|
August 14, 2021
All my interaction with Home Instead has been very nice. People are all pleasant and helpful. Overall, very pleased.
R. Jordan
5
|
August 12, 2021
Makes every effort to accomodate. Monitored by owner and staff to ensure client satisfaction frequently, very professional.
Debra
4
|
August 12, 2021
Caregiver is great. Good care for client.
K.A.
5
|
May 26, 2021
My caregivers are the best and most caring for the two of us.
ReviewerEM0503B
5
|
May 25, 2021
Home Instead is very good. They take care of me very well.
Randolph
5
|
May 25, 2021
I'm very pleased with my depth care from Erica and Kim. I appreciate their time, and the care they give me.
Carol
5
|
April 12, 2021
I really love my caregiver, Tammy. She takes care of me and drives me to my doctor appointments. Home Instead has given me my independence back.
Jacqueline
5
|
April 6, 2021
Natalie (caregiver) is so sweet. She takes me to all my appointments and goes to lunch with me after. We've become close and I truly appreciate her.
Thurman
5
|
April 6, 2021
Home Instead has helped make my life so much easier after losing my wife. They helped me recover both physically and emotionally.
JoAnne
5
|
January 29, 2021
I just love Victoria! She is with me 7 days a week. I would be lost without her. I am very thankful.
Robert112
5
|
January 26, 2021
I am very blessed. Home Instead has been very kind. I really have some good girls who come help me.
Portia
4
|
January 26, 2021
My mom can be very difficult when it comes to accepting help. Monique is very good with her and does everything she can. It eases my mind to know Home Instead is there. I appreciate them 1,000%.
RM
5
|
January 25, 2021
Carla is so amazing and has become another family member to us. We can't imagine life without her.
Marvin
5
|
January 25, 2021
Happy with services, so far everything has been going great.
Marianne317
5
|
January 21, 2021
I love Jamaycia. She and I get along really well. She is like a sister to me. We talk for a long time and Jamaycia really helped me through a lot of difficult times. I don't know what I would do without her.
Jane777
5
|
January 21, 2021
We've truly found our perfect match in our caregiver. She works so well with my husband.
Pam
5
|
January 21, 2021
The caregiver Home Instead has found for my brother is incredible. She is so patient and works with him at his own pace and makes him his favorite homemade meals.
Kaye
5
|
January 13, 2021
I absolutely love my girls. It's like they know what I need before I even ask!
Gerald.
5
|
January 11, 2021
My caregiver is wonderful and I love the home cooking meals she prepares for me. I've been with Home Instead for years now. They make sure I'm getting my meals in. They're very professional, very clean and neat. My caregiver keeps me very comfortable. They're very professional about their job and caring. She's very good with that. Great with it.
John.
5
|
January 11, 2021
I am continuously impressed with the professionalism and kindness of our caregiver, Mary. It's been about 4 or 5 months now. Billing is fine, no problems there. The services has been excellent and we're happy. They've been helpful with everything we ask for.
Betty.
5
|
January 11, 2021
We get along like two peas in a pod! They've been taking care of me just like they're supposed to. Everything is fine. It's been about a year or two now. They do what they're supposed to do, and very well.
Rober
5
|
January 7, 2021
I am very happy with Kola. Glad we went with Home Instead. I am even thinking of adding some things.
Lyanne
5
|
January 7, 2021
I love my caregiver so much. She's really more like a very helpful friend to me and cooks me such delicious meals.
Brandee317
5
|
December 31, 2020
The office staff has a great communication and truly believe they care about my mom. Crystal and Jackie always make sure everything is running smooth and call or stop by often.
Miranda11197
5
|
December 28, 2020
Lyzette has been great to me! I don't want any one besides her.
Louise
5
|
December 25, 2020
I have had Antoinette coming to see me for a while now and she is just so sweet and good to me! She helps me in so many ways. I can't even list them all.
Greta
5
|
December 25, 2020
I have been having Kathy over to help me lately and she has been just wonderful! I am so appreciative of her and Home Instead.
Shelly
5
|
December 20, 2020
My aunt has been very difficult, but Home Instead has never given up on trying to help her. I have been in constant communication with the office and doctors trying to figure out what to do. The caregivers are so patient and kind. What a blessing.
Jane
5
|
December 20, 2020
I love that my caregiver is always the same girl. She's started helping me with exercises that my physical therapist assigned to me. It's been such a big help in my healing process.
Jim and Cathy
5
|
December 20, 2020
Shirley's care was always very kind and caring. It gave us some much needed time-off. Jean was the "best", went above and beyond what was expected.
Michael2
5
|
December 11, 2020
Everything has been crazy for everyone lately. But I can say Home Instead has really risen to the challenge.
Nelly2
5
|
December 10, 2020
I have been with Home Instead for 12 years. I have always been happy with everyone. They are so nice.
Joan3
5
|
December 8, 2020
I can literally say my husband has the best caregiver. She has been named caregiver of the year! She is like family and a true blessing.
Alicia
4
|
December 8, 2020
The office staff works very hard to ensure we always have someone here, 7 days a week.
Brandee2
5
|
November 24, 2020
My mother-in-law is a client of Home Instead and I have so much faith and trust in the caregivers that see her. We have built such a great and open relationship. Even though I can't see her right now due to COVID, I know she is being well cared for by her caregivers.
Carol463
5
|
November 24, 2020
Morris has been unbelievably helpful. I couldn't have imagined a better caregiver or company for my dad.
Laurie
5
|
November 24, 2020
I enjoy my aide. She helps me out a lot.
Pat3
5
|
November 23, 2020
I have been with Home Instead for almost two years. The girls they send and everyone in the office is always so sweet and helpful. They help me find things when I lose them. Even someone from the office came to help me! I really like them a lot.
Deborah
5
|
November 23, 2020
Before Home Instead started coming out, I was getting beside myself with this other company but since they started, my whole life has changed! My house is clean. I eat great. I am happy and smile all the time. Thank you Home Instead!
Jeannene
4
|
November 21, 2020
Everything is great. I have two caregivers that alternate morning and evening shifts. I really enjoy them and I think they like me, too! They don't call off and are always on time.
Willmette
4
|
November 21, 2020
The office staff is always so polite and helpful. They offer to assist me well beyond what I ask for. They really seem to care about me and that means a lot. They even call me to check in frequently just to make sure I am ok when they aren't here.
Ginny
5
|
November 21, 2020
I cannot say enough wonderful things about this company. They have given us a wonderful caregiver who I believe loves my mother as I do! She has become a sister to me. I just love everything about this company.
paula1
4
|
November 20, 2020
Wow! Just wow. The caregiver that comes to see my dad is so unbelievably amazing! I don't know what he or I would do without her! Thank you so much! Can I give 100 stars? They've really been a lifesaver really. I've been working with them since January.
William4
5
|
November 20, 2020
Tim, my caretaker, has been very good. He comes in and does everything he is supposed to. Me doesn't even need to ask.
William3.
5
|
November 20, 2020
Everyone from the lady that came to introduce the company to me, to the great care that I receive, I give this company a 5 star for sure.
Princie
5
|
November 20, 2020
Home Instead has been wonderful to me. They sent me a caregiver who has been with me since the beginning. She is the best thing that has ever happened to me. She has saved me. Because of her, I am able to live life to its fullest at home.
Rob
5
|
November 19, 2020
Home Instead has great communication with me. I really like the caregivers. They are very accommodating to my schedule and willing to help my wife all the time.
Becky317
5
|
November 19, 2020
I have someone come out to help me 7 days a week. I just love them. We have become like sisters. We are so comfortable together.
Jon
5
|
November 18, 2020
Toya has been wonderful. She comes in and gets right to work. She is proactive and get everything done. She even takes time out to talk to us, and offers great company.
Mary5
5
|
November 18, 2020
The office has great communication. They call or stop by to check on me every so often. They identify needs that I have and help me to get more help when it's needed. My aides are great. They are always on time, too!
Betty2
4
|
November 18, 2020
Everything at Home Instead has been great. Whenever there is a question, issue or schedule change they always talk to me and we work it out.
Lynn4
5
|
November 18, 2020
My friend has been with Home Instead for 2 years. She is my dearest friend and I want nothing but the best for her. Home Instead caregivers give that to her. She has 24/7 care and only 4 caregivers! This company is just splendid!
Donna
5
|
November 17, 2020
Home Instead has been very helpful and understanding of mom's situation. They always help me with everything I ask and even helped me get more hours and found a great person to see my mom.
Daughter of client
5
|
November 17, 2020
We have been blessed with a wonderful caregiver. She keeps in such great contact with me. If ever she is concerned, she always keeps me in the loop. Communication has been amazing with Home Instead. I am so grateful.
April
5
|
November 17, 2020
I have to lay in bed a lot due to pain and swelling but my caregiver is just great. She know exactly what to do and always makes me so happy. We talk and laugh. She is great.
FrankM
5
|
November 16, 2020
Everything has been really good with Home Instead. I've been with them for years.
Paul
5
|
November 16, 2020
Caregiver, Anne is working out really well. She gets along with me and with my other caregiver. She is close to my age and we have a lot in common.
Kim.
5
|
November 12, 2020
We have a big schedule and we have one dedicated caregiver. She is amazing and I trust her so much with my dad.
Mary Lou
5
|
November 12, 2020
I have 3 girls who came here and they are all so nice. I have really warmed to them all. Two of them, I have had for a really long time. They treat me like family. I am so happy with Home Instead and my girls.
Ellen
5
|
November 12, 2020
I tell all my friends about your company. I have been beyond happy. I was unsure at first of what to expect but now I look forward to each visit.
Sharon
5
|
October 27, 2020
I have been with Home Instead for a while now. I had to take a long break due to surgery and rehab, but when I came back home, they gave me back my same caregiver! I couldn't be more happy!
Nick
5
|
October 27, 2020
I have been very impressed with Home Instead. Everyone is great. Great communication. My caregiver is very kind. They do so much for me. Take me to the doctor and grocery. They help me with showers and housekeeping. I have been really happy! They also help me with laundry.
Marjorie
4
|
June 17, 2020
My caregiver is amazing. She is really proactive. Always comes ready to get things done.
ChrisK
4
|
April 7, 2020
Home Instead has really made things easier for us. Caregivers are wonderful.
Nellie
5
|
March 4, 2020
I have never had any issues with Home Instead. The caregivers and the office staff are so kind to me. They call to check on me and even send me cards.
Vera
5
|
March 2, 2020
I really hit it off great with my caregiver. We get along so well. When I wasnt feeling well, she send me beautiful flowers.
Shirley
5
|
February 19, 2020
My caregiver is so fun. She takes me to so many places and we always have the best time together. Sometimes it amazes me how much we got done together.
Lynn3
5
|
February 13, 2020
I just love my two caregivers. They have become like daughters to me. They even tuck me in at night. I am truly so happy now that I found Home Instead.
Chris
5
|
February 11, 2020
My mother's caregiver is so patient and kind with her. She is such a sweet woman. My mom likes her a lot.
Antonio
5
|
February 10, 2020
I am a veteran who requested shower assistance, but my Home Instead caregiver does so much more. She cleans for me and spends quality time, and those laughs and talks we have really mean a lot in my life.
Engra
5
|
February 10, 2020
They offer very good service. My mom has enjoyed each caregiver. They even got her to do a puzzle and are working on cards.
Maryland
5
|
February 7, 2020
I really look forward to my visits with my aide. She makes me laugh and thats nice. She does so much stuff for me in the time we have. I am going to try to get her to come an extra day.
Ameenah
5
|
February 7, 2020
The caregiver that come here to help my husband is so kind and patient. He helps me as well with all of the extra assistance he offers.
Audrey
4
|
October 14, 2019
My caregiver, Anne, is terrific! She just comes in and knows exactly what to do.
Seymour
5
|
October 14, 2019
We really appreciate Home Instead. I don't know what we would have done without them. Our caregiver is so perfect for our family. She is so caring, sensitive and truly passionate about her job.
Margie
4
|
October 14, 2019
I really like my caregiver. She is terrific. She does everything I need. She even goes with me to church. She takes me shopping and cleans up around the house for me.
Richard
4
|
October 14, 2019
The office has been very good with calling and checking on me. They even brought me a cupcake for my birthday! My caregiver is very helpful in doing the things around the house that I can no longer do.
Robert
5
|
October 14, 2019
If I could give more stars I would. I can't say enough nice things about my caregiver or the office staff. I have been with the company for over a year and I wouldn't be as happy as I am without their help.
Florence
5
|
October 14, 2019
I have had the same caregiver now for many years. She is like my sister. We invite her to holiday dinners. She is just great and never takes days off!
Mary3
5
|
October 14, 2019
The two caregivers that I have are so efficient. They do so much work around the house for me. They never leave any project incomplete. I have always been a perfectionist and they respect that and all things I asked are done so well. I think I have the best aides ever!
Kimberly
5
|
October 14, 2019
My dad's caregivers have been just great. They help him so much. They spoil me to the point where they just come in and know exactly what to do. It is absolutely wonderful.
Marjorie1
5
|
October 14, 2019
My aide is an absolute gem. She does so much for me. She drives me to places I need to go and everywhere we go people like her. She and my daughter talk all the time. She's more of a friend than an aide to me.
Miranda2
5
|
October 14, 2019
I really enjoy my caregiver. She is always on time and she cleans and helps me with whatever I need around the house.
Wilmette
5
|
October 14, 2019
I have no complaints. My caregiver have always been good to me and they make my life so much easier by doing the things for me that I couldn't do anymore. They even work around my schedule when they can.
Rolland
5
|
October 14, 2019
We have been using Home Instead for over two years and I honestly don't know what I would do without the caregiver. She takes great care and time with my wife and is also empathetic to my situation. She gives me time to get out for a little bit to do things I otherwise wouldn't be able to do.
Yvonne
5
|
October 14, 2019
Consistency is so important to me and for my mom. Home Instead has always had consistency and provided us with the same wonderful caregiver.
Brenda2
4
|
October 14, 2019
The caregiver we have is great. She really engages with mom. Home Instead has been great.
Karen1
5
|
October 14, 2019
I have two caregivers during the week. I trust them so much. I honestly wish I could clone them! They are the only people I trust to do the really important things for me.
Ronni
4
|
October 14, 2019
I have no complaints about Home Instead. My caregiver does a lot of very nice things for me. I had to go to the hospital once and she sat with me the whole day even though she didn't have to.
Nathaniel
5
|
October 14, 2019
My wife has been with Home Instead for a while now. The caregiver she has is wonderful and has a huge heart. She works so hard and is very proactive. I am going to try to get care for myself through Home Instead.
Dorothy
5
|
October 14, 2019
My caregiver spends a lot of quality time with me. We enjoy the same shows. She is a great companion to me. I think she enjoys me as much as I enjoy her!
Connie
5
|
October 14, 2019
My husband's caregiver is just great. He is not only kind and helpful to my husband but he is also very observant and lets me know new things that are going on with him. He even takes time to sit and talk with me which is so great and appreciated.
Anne2
5
|
October 14, 2019
I have nothing but the best things to say about Home Instead. The caregivers do great with dad. I worry about nothing while they are there. I have recommended this company to many of my friends.
Diane
5
|
October 14, 2019
We have a male caregiver who comes in the mornings and helps my husband get up and ready for the day. He also tidies the house for me. Home Instead even gives me respite hours every month which is so much appreciated. I can get out of the house and do things without worrying about my husband.
Susan
4
|
October 14, 2019
My caregivers, Dee and Alexis, always do so much for me and offer to do so much more. Walking is very hard for me and they always offer to do all my errands.
Elaine
5
|
October 14, 2019
I love my caregiver. I wish I could keep her all day long. She is always on time and does so much. I also know that I can rely on the office staff. Jackie is just wonderful.
Grace
5
|
October 11, 2019
My caregiver is a beautiful person. I don't ever want to lose her. She is such a hard worker and does so much for me. I do not know where I would be if I didn't find Home Instead.
Max
5
|
October 10, 2019
I have had the same caregiver for a year now. I don't know what I would do without her. She helps me do things and encourage me to do things I need to do to stay healthy.
Madeleine
5
|
October 5, 2019
The caregiver we have is amazing and I never want to lose him. He is very accommodating and an extremely hard worker. I would give him a 5 out 5.
Suzanne9779
5
|
October 4, 2019
Home Instead has been so amazing. They always work with my schedule. My caregivers and I go out to play and symphonies. We have such a wonderful time together.
Sandra2
5
|
September 3, 2019
Home Instead has been a help to me. I enjoy the time I get with the caregivers. I get to stay in my home because of them.
Joan.
5
|
August 30, 2019
We just love Rozena, our caregiver. She is so good, and a guest always welcomed. She does so good. We are thinking about adding more hours!
Sharlotta
4
|
August 30, 2019
The office staff has been so helpful in helping me find the resources I need. They help me with CICOA (Indianas largest Area Agency on Aging) and my caregiver is the best. She has become a friend and our visits are very comfortable.
Monna
4
|
August 27, 2019
The caregivers are so nice. If there is ever any problem, the office solves it very fast.
Naomi
5
|
August 24, 2019
I am so blessed to have the help that I get from Home Instead. My caregiver does so much for me and even does extra. I have no plans to ever leave Home Instead. They care so much about me.
Pat-
5
|
August 22, 2019
I am very pleased with the services provided. I really like my caregiver. She and I laugh all the time.
Tony
5
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August 20, 2019
Home Instead has been so good to me. They gave me a great caregiver and even though we dont have much time together, we get a lot done. I would recommend Home Instead to anyone looking for good, reliable care.
Nelly
5
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August 20, 2019
Jeff, the owner is very kind and helpful. Jackie, in the office, is so nice and helps me all the time, too.
Sharon1
4
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August 18, 2019
The caregivers are very reliable. I never have had any issues and have been with them for years.
William
5
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August 18, 2019
Home Instead has been real good to me. My caregiver does everything plus more. We laugh a lot and just have great conversations the whole time. They are great at pairing perfect caregivers.
Robert2
5
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August 15, 2019
I love my caregivers. They help me with everything I need and don't act like they are rushing to get done. They will sit and have good conversations with me.
Billie Jean
5
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August 15, 2019
My caregiver has been great to me. She treats me so nice and always knows what to do.
Patricia2
5
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August 15, 2019
Everyone is nice and polite. The caregivers are never rude or disrespectful. They are always trying to do more to help me.
Anne
5
|
August 12, 2019
The caregivers that come into our home are very patient with my husband. They take their time and everything they do makes my life a bit easier. I appreciate everything Home Instead has given us.
Norma
4
|
August 10, 2019
Every caregiver I have had have been so kind to me. They have kept me company and gone over and beyond what I ask.
Eldonna
5
|
August 6, 2019
Very reliable. Have used other companies. Home Instead has been the best. Caregivers are great and friendly.
Lynn2
5
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August 5, 2019
Caregivers are very efficient and caring. They do everything for me and they think of things to do that I didnt.
Nancy9405
4
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August 1, 2019
My caregiver is very reliable. She listens to me and gives me good advice. Very supportive.
Dina2
4
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July 27, 2019
Office staff has great communication. Jackie is great at always helping me. My caregiver is always on time.
John
5
|
July 25, 2019
I have always been treated really good by everyone from Home Instead.
Kent
4
|
July 22, 2019
The office was a huge help at finding a great match for my mom. My mom and the caregiver do all sorts of activities at home and memory exercises. It has made my mom very happy.
Brandee
4
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July 22, 2019
We are very happy with the company. And very pleased with our caregiver.
George
5
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July 17, 2019
I have a wonderful caregiver. I am so glad we chose Home Instead. She helps me with everything. I would recommend this company to anyone.
Paula
5
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July 15, 2019
I am so glad to have Home Instead to help my dad. It helps me out a whole lot. I dont know what I would do without their help.
Helen
5
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July 15, 2019
Caregivers are very friendly. Office checks in on me. I love the introductions with each new caregiver. I would recommend them to anyone.
Frank
5
|
July 15, 2019
Home Instead has been very good to us. We have been with them for about 12 years.
Rheta
5
|
July 8, 2019
Stephanie is a kind and wonderful helper.
Dr. Karl
4
|
July 2, 2019
Our caregiver fits my mom's personality really well. She does everything for my mom and even encourages her to help when she can. The office staff has been great, too. I have been with the company many years and don't plan on leaving.
Karen
4
|
June 26, 2019
I have been with the company for a long time. My caregiver is always on time, she is kind, and so helpful.
Maudean
5
|
June 26, 2019
Jackie, the office scheduler is always so kind and helps me. She works to accommodate me and my requests every time. My caregiver is a very nice woman who does so much for me.
Sandy
4
|
June 21, 2019
The care we have received has been so much help to my entire family. Everyone find comfort knowing that for the time a caregiver is here my wife is being well cared for.
Kim3
4
|
June 21, 2019
The respite services that we receive is a blessing. The caregiver is so great with my dad. Understand his condition and is able to handle it very well.
Brenda
5
|
June 21, 2019
Home Instead has been so good to my family. I am very particular about who I trust to bring into my home to care for my mom. But the company, especially Jack, has been so kind and accommodating.
Jesse
5
|
June 19, 2019
All three caregivers are always on time, very thoughtful and observant. I couldn't ask for better care. All of them are perfect.
Miranda
5
|
June 18, 2019
The hours provided are perfect. My caregiver is very prompt and helpful. The office staff is very caring and always works with me.
Joan2
4
|
June 18, 2019
Reliable caregivers. They are always on time. When an issue arises, the office staff quickly fixes it.
Delores
5
|
May 17, 2019
The office is able to give me the same caregivers every time.
Becky
5
|
May 6, 2019
Office staff is great at communication. Able to accommodate last minute changes in schedules.
Lynn
5
|
May 6, 2019
Caregivers have become friends. We have a lot in common. They will watch sports programs with me and take care of everything I need.
Sarah
5
|
April 30, 2019
Caregivers are great. Always on time.
Jean
5
|
April 30, 2019
Caregivers are very friendly. Home Instead is able to provide me with one caregiver. She makes me feel like family. I have no complaints.
Carolyn
5
|
April 25, 2019
Caregiver, Rita, is excellent. She is always concerned about my wellbeing. Helps me tremendously. Great cook and goes out of her way to do extra.
Huntington Community
5
|
March 28, 2019
Staff always arrived on time. Agency always responsive to requests. Caregiver was fantastic! Services provided consisted of fixing breakfast and lunch; Remind of taking meds; Reading and talking to client, provide daily memory game to client to strengthen skills. Additional as it relates specifically to the care of dementia clients I would consider asking how experienced is staff with meeting dementia clients needs? What techniques or practices would be helpful for dementia client that does not enjoy childish activities? Would staff be able to assist with and help client with mobility as disease progresses? How to redirect and handle aggressive and combative client?
karcar
5
|
March 24, 2019
I love that Home Instead genuinely cares about their staff and clients. I appreciate that they try to match caregivers and care receivers with like personalities. Like with any company, there are good caregivers and bag caregivers. Most of my caregivers are dependable and on time. When a caregiver is not dependable and consistently late, the company finds me a new caregiver. It's so helpful that the caregivers are able to assist me at home as well as take me to appointments, grocery store, and church. I would definitely recommend this company!
Molly
5
|
February 1, 2019
The people who are helping me are very nice people.
Kim2
5
|
January 31, 2019
Our caregiver is the absolute best! I know I don't have to worry. She is on time and a good fit. The company has come thru in a pinch when we needed someone last minute.
Doris
5
|
January 9, 2019
I am very satisfied with my mom's caregiver. She is so patient and kind. I have no worries leaving my mom with Pam.
Sally
5
|
January 7, 2019
I am very happy with the help Eve is doing for me. She is a very kind person and help me in every way.
Barb
5
|
January 4, 2019
Nice, friendly people. Thanks for taking care of mom.
Charlotte
5
|
November 29, 2018
Service is great. No problems. Caregiver is on time. Liked having someone out to talk to before services started. I like that you all check in on me.
Mary
5
|
November 28, 2018
Caregiver has been very helpful, very kind, and does all the things I ask her to do.
Ronnie
4
|
November 7, 2018
Caregiver is a godsend. Very helpful, compassionate. Highly recommended!
Mary Ann
5
|
October 26, 2018
Very grateful for Home Instead. Office is very attentive, communication is great! Feel comfortable with caregiver.
Sarah "Sally"
5
|
October 9, 2018
Caregiver is turning out to be wonderful as I had hoped. Better than expected! I am feeling very well taken care of. She is efficient and cares for me. We have fun. Laugh a lot!
Isabel
5
|
September 28, 2018
I have two very good workers. They are dependable. I want to keep them.
Louise.
5
|
September 27, 2018
I get fantastic service. Could not ask for better service or caregiver. Fantastic service from the office.
suezgirl
5
|
September 27, 2018
I have been a client with Home Instead for 3 to 4 years. I have never been disappointed with their care. I have a caregiver that comes to my home twice a week she helps me with my personal care and helps to keep my apartment clean. She also runs errands for me. She also sits and talks with me. Whenever I have called the office everyone I speak with are friendly and very helpful with any concerns or questions I have. A person from the office comes to see me every few months to see how everything is going and if there is anything else I need. I highly recommend Home Instead for seniors need.
Mary2
5
|
September 20, 2018
I am very pleased with everything so far. Both caregivers are helpful! Very good with my husband.
Leesa
5
|
September 18, 2018
Caregiver is very pleasant and accommodating. She does a good job!
Sandra
5
|
September 7, 2018
Appreciate everything Home Instead did for my mom to keep her at home where mom wanted. Everyone was outstanding and gave me peace of mind. Thank you!
Tish
5
|
August 31, 2018
Fantastic! Wonderfully responsive to all sorts of needs. Everyone was a pleasure and wonderful to work with. Caregivers were all wonderful!
Michael
5
|
August 31, 2018
Caregiver has made her lamb first time in a long time and boy can she cook! She's very helpful.
Theresa
5
|
July 31, 2018
Caregivers are almost like family. I feel comfortable with them and appreciate them. They are a blessing.
Chris & Cindi
5
|
July 31, 2018
Home Instead has been compassionate and gracious. We are thankful for their time and energy.
Dani & Pamela
5
|
July 20, 2018
Everyone has bent over backward to help us! Staff has been wonderful to work with!
May T.
5
|
June 19, 2018
Service is very good. Aides are wonderful; like being checked on. Service is great!
Ruth
5
|
June 6, 2018
Service is great. Can't do better than great!
A.K.
5
|
June 6, 2018
Caregiver has been wonderful. Excellent! Would recommend to anybody. All staff has been wonderful.
Isabel W.
5
|
June 1, 2018
I've been very pleased with all the help I've had from Home Instead.
Rebecca
4
|
May 31, 2018
It's difficult for the first time in my life to have privacy invaded, but she, Lyzette, has been more of an emotional support, and I'm so grateful for her time.
KathyH
5
|
May 22, 2018
Very pleased. First to call if need again. Definitely use Home Instead and highly recommend over anyone else!
Kim
5
|
May 18, 2018
We are very happy with the caregiver, and really happy with Home Instead. If our experience at independent living is half as good, we will be very happy!
Janice
5
|
May 16, 2018
Caregiver is wonderful. You can't have her back. I'm keeping her! Service/help has been godsend!
Suzanne
5
|
May 11, 2018
Very happy with everything. I tell other people about Home Instead.
Tamika
5
|
April 7, 2018
Great! Grandmother is doing well! We love our caregiver.
Marilyn
5
|
April 3, 2018
Home Instead is a very revere business. Very pleased with caregiver. Very lucky to have gotten one of your best people. Owner makes a very good impression.
Candy
5
|
April 3, 2018
We are so pleased with this service. Everyone does a great job. Thank you so much.
Michelle
5
|
March 30, 2018
I am really happy with the services I get. Caregiver is working out just fine.
Sue
5
|
March 28, 2018
Everything is great. Appreciate everything I get.
Lisa1
5
|
March 27, 2018
The ladies are fantastic. They are so helpful and respectful. They really keep me going also on time.
Robert & Sheila
5
|
March 20, 2018
Caregiver is very good. Has a lot of initiative. Very helpful!
Kathy
5
|
February 28, 2018
Very dependable; right there eager to help in any way and doing things without being asked. Means an awful lot! Nothing bad to say at all!
Delora
5
|
February 23, 2018
You guys are the best agency we used out of the ones we tried. By far the best. Great communication. Always friendly.
Sandra M.
5
|
February 15, 2018
Great personal care for me. Everything is good. My caregiver is nice and kind to me.
WilliamR
5
|
January 30, 2018
Excellent support and caregiver (Marcella). Best thing we did in 2017 was find Home Instead. Thank you, Home Instead and Marcella.
Joan R.
5
|
August 24, 2017
Very great people to work with and everyone has been a wonderful help. Thank you!
Jerry
5
|
July 17, 2017
Glenda is very dependable and reliable. She can stay forever.
Dr. Nachman
5
|
April 29, 2017
Excellent care and help. Carolyn is an easy person to like.
Barb P510677
5
|
June 17, 2016
Quality, quality, quality! I appreciate the genuine loving care of my mother. Pam is exceptional! This service meets our needs. I appreciate the communication. Thank you!
Duke Snyder
5
|
February 26, 2016
Professional in every way. Office and field personnel have all been pleasant in working with me. The comparison with my previous company is simply night and day! Having a great deal of experience in customer service I can honestly say you can be pleased and proud of your Indianapolis office.
Anonymous120114750
4
|
November 30, 2015
My friend is using Home Instead. This is the third caregiver from them because the first two did not work out. This is the only service we've had; I've never tried another company. My friend called and told them she was not happy with the person. About a week later, they sent another person, and she's been fine. She does mostly cleaning, and I think she's more focused, thorough, and friendly. I think their service is satisfactory.
Mike108243050
5
|
June 21, 2015
We chose Home Instead Senior Care for my mother-in-law. The caregivers are very good and very professional. They are also on time and do an excellent job. Their billings are worked out very nicely. The guy who did the paperwork was extremely good.
Lanae Lawson
5
|
March 27, 2015
This was a very good fit for me. They help me with errands, clean house and they helped me moved packing and unpacking. I made a good choice.
Sophronia
4
|
December 27, 2014
The caregivers have been here for two months now. They are a welcomed addition to our family. They have served dad well. They are attentive, kind, and gentle. Several are persuasive and able to get dad to do things he thought he couldn't do white respecting his dignity.
Karen102308150
5
|
November 29, 2014
Nina is a jewel. So friendly, pleasant, and easy to work with. Annette is here to take care of Ron, and he loves her.
No Complaints
5
|
November 8, 2012
We have no complaints at all about the company or people who come to take care of our mother. They have all been kind, caring, and attentive to my mom's ever changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.
What you can do with Caring
Services and Amenities of Home Instead - Indianapolis North in Indianapolis, Indiana
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Indianapolis North in Indianapolis, Indiana
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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