BrightStar Care Tinley Park

Offers Home Care

73 Reviews
Call (800) 973-1841
BrightStar Care Tinley Park (800) 973-1841
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Reviews of BrightStar Care Tinley Park

73 Reviews Write a review

Home Care Reviews for BrightStar Care Tinley Park

December 10, 2020

By Danielle L

I am a current client of this provider

My nurse has a vein light, so it makes it easier to do my infusions. My nurse is very flexible.

December 10, 2020

By Cynthia N

I am a current client of this provider

They are an improvement on my daily life. They make sure that my mom's needs are met, and if they have questions, they don't hesitate to ask. They're always available.

December 08, 2020

By Donna B_24

I am a current client of this provider

They take full charge of him. I like the quality of people they supply.

December 08, 2020

By Jan A_3

I am a current client of this provider

It relieves a lot of stress. Ebony, the caregiver, has been very dependable. I like the caregiver they sent!

December 02, 2020

By John B_45

I am a current client of this provider

We definitely couldn't get by without them. They are very good and they have provided us with a lot of good caregivers that have become regulars.

December 02, 2020

By Jennifer B_10

I am a current client of this provider

It helps both of us that we can keep our mother in her home and in a surrounding that she is familiar with. We have an excellent person who comes out to work with my mom.

November 16, 2020

By Inger R

I am a current client of this provider

They are here on time everyday. I like that they stand at their word.

November 11, 2020

By Wilton M

I am a current client of this provider

The most helpful is them being comfort keepers. The young lady is a reliable person.

November 04, 2020

By Georgia N_1

I am a current client of this provider

They are able to lift her and put her to bed and clean and change her. The ladies that have come have all been very nice and caring.

November 04, 2020

By April R_1

I am a current client of this provider

When there is a problem I let the agency know, and they go take a look at my mom to make sure she is okay. The people there are very responsive and caring.

October 26, 2020

By Anonymous_4174

I am a current client of this provider

They stay overnight so I could get some rest. We were told that the same person would come each time but someone different person came.

October 23, 2020

By Mary D_23

I am a current client of this provider

He gets along with the ladies very well as if they were a sister. I like their rules and regulations about making their workers do the job well. They do everything well.

October 15, 2020

By Kyle W_1

I am a current client of this provider

They help the most by being reliable. They are easy to work with and make it easy to coordinate.

September 22, 2020

By Walter H

I am a current client of this provider

The agency has had nurses come by and check the care out. They make everything easy for me. I like that they they help out and they do not complain.

September 15, 2020

By Darryl S

I am a current client of this provider

I was just visiting with my parents, and they have established a relationship with my parents. The quality of the services that they provide really is immeasurable. I like the training and certification of the staff. It is much higher than other options.

September 09, 2020

By Melissa K_2

I am a current client of this provider

They stay on top of her needs. She is very skilled. I really love the care that she has. She has been really patient. She is real patient and kind.

August 11, 2020

By Anonymous_3952

I am a past client of this provider

The level of care we established was more than we needed. They were prompt, responsive, and tailored the care to our specific requests.

August 10, 2020

By Lillie F_1

I am a past client of this provider

It did help me greatly. They made it positive by helping me have more movement in my legs. They make you feel well, they are professional.

July 23, 2020

By Jodi V

I am a current client of this provider

I'm an RN so I was picky with the agency we chose. They're outstanding. We had one caregiver for the majority of the time. She was like a member of the family. She fit right in and it was a smooth transition. The caregivers were punctual, attentive, and followed the PPE guidelines.

July 13, 2020

By Ed K_6

I am a current client of this provider

I'm paying $1400 a month for them too escort her to meals and activities. I spoke to Julie and Dan. My mom has been using them for two months. I've had to talk to them three times now. They are not following through on the care.

June 18, 2020

By Kerri M

I am a past client of this provider

It was a brief period of time, they took good care of hygiene. It was during the Covid-19 crisis so a lot of things had to be done over the phone.

June 15, 2020

By Linda S

I am a current client of this provider

The caregiver does a great job and they help my loved one take a bath. If I call when I need anything, they are right there to help me with my needs.

May 15, 2020

By James A_7

I am a current client of this provider

They've been good at helping with my cooking. I've had excellent breakfasts since they've been coming. I like that they hire good people. I haven't had anyone that disappointed me.

May 12, 2020

By Anonymous_1621

I am a current client of this provider

Tatiana knows what she has to do. It takes a load off of my mind and makes me less stressed while I'm at work. The office staff is helpful with making sure everything is set up.

February 12, 2020

By Donald M

I am a current client of this provider

They come in Monday through Friday in the morning to help get him up and get him dressed. The girls who come in the morning know how to take care of my husband well.

February 10, 2020

By Renee M_3

I am a current client of this provider

They have helped her by providing excellent service. They know how to help her based on her medical condition. They are professional.

January 16, 2020

By Anonymous_3084

I am a current client of this provider

I am able to continue my affairs when I use them. I can do the most important things. It is too expensive.

November 18, 2019

By Michael C_21

I am a past client of this provider

I couldn't change any of my bandages. The lady who came was able to change my bandages. They were prompt.

November 11, 2019

By Patrick F_1

I am a current client of this provider

They help with daily tasks. They are conscientious, and they don't need to be told what to do because they know what to do.

November 11, 2019

By Anonymous_2860

I am a current client of this provider

We feel confident that someone is there to look after her. There should be more cooking at my mom's house and maybe more cleaning.

September 12, 2019

By Sandy H_5

I am a past client of this provider

It was absolutely necessary. I couldn't have functioned without the services. The ladies were excellent.

August 20, 2019

By Mary S_22

I am a past client of this provider

It was just for a few days, so there was no impact. I was just upset that that woman left. I was upset for a few days. My mother was laying in bed, and this lady just said that she was leaving because of an emergency. My mother was left alone for who knows how long. I was upset the most because I pay for someone to be there. She just left, and it's unclear if my mother was left alone for hours or what. There is a wide variety in the skill level of women who came. Something happened with BrightStar Care that has never happened to me before. The caregiver just left my mother alone before the next caregiver came. I didn't even find out for two or three days. They said they were trying to call me, but I had no missed calls, so the office lady was lying.

August 20, 2019

By Richard S_13

I am a past client of this provider

They helped my wife the most by being very caring and good to her. I liked that they were on time, and the girls were caring.

August 02, 2019

By Anonymous_2246

I am a past client of this provider

They came and did their job, which made it easier on me. I think they could have been more consistent in the caregivers. We had many changes.

August 02, 2019

By Richard D_17

I am a current client of this provider

They sit with him, talk to him, and feed him. They are very cooperative. They take care of things right away, and they have good caregivers.

July 11, 2019

By Thomas K_1

I am a current client of this provider

Having the aide lets me run errands because it makes it easier for me to leave my husband. Our speech therapist and occupational therapist were good as well. They are reliable, accessible, and they are really good, quality people.

July 11, 2019

By Oveda B

I am a current client of this provider

I haven't had to worry about my parents having help. They are very courteous and professional.

June 24, 2019

By Joseph O_1

I am a past client of this provider

We didn't have to be over there when we knew somebody would be there. It took a lot of the burden off of us to be there. I like the way they took care of him. I like the people they sent.

May 02, 2019

By Sue R_2

I am a past client of this provider

It made the world of difference knowing that your loved one is being cared for. They were there when I needed them in a 24 hour period.

April 02, 2019

By Denise D_2

I am a current client of this provider

They take care of my loved one properly and redirect her when she needs help. The caretaker that has been provided is excellent.

April 02, 2019

By Anonymous_1799

I am a current client of this provider

I think they don't like to do housework. They need more permanent help. I've had so many caregivers here that it's an aggravation to have to keep explaining where everything is.

March 13, 2019

By Lynn T_2

I am a current client of this provider

They're pleasant when they come and take care of my mother. If I have a problem, they'll take care of it if I call them, and they work well with me.

February 15, 2019

By Elaine S_4

I am a current client of this provider

She makes everyone feel comfortable at home. They are very attentive.

January 18, 2019

By Barbara K_5

I am a past client of this provider

I thought the fees were comparable to everything else, but the quality was better. The caregiver helped my mom do most things by herself. My mom got progressively better. I thought that it was easy to sign up. All the people on the phone were excellent, and my mom really liked the caregiver.

January 09, 2019

By May N_1

I am a past client of this provider

They gave me time to go and do the things that I needed to do. The people they provided were very nice to us.

December 17, 2018

By Joseph R_3

I am a current client of this provider

I am a diabetic, so they make sure that I eat. I like that BrightStar is helpful with the chores that I need to do each day.

December 01, 2018

By Betty G_15

I am a current client of this provider

The service is very good! They try to find people that will fill the time we need. Some of the girls are good and others aren't as good.

November 02, 2018

By Lynda P_1

I am a current client of this provider

They help me with my ADLs. They care, and they are compassionate.

October 23, 2018

By Marcell H_1

I am a current client of this provider

They are really good at giving information and explain everything so I know everything that is going on. They are helpful.

October 22, 2018

By Andrew V

I am a current client of this provider

They help with the day to day activities. They will help with light housekeeping and running errands. They are reliable, caring, and dependable.

September 27, 2018

By William D_2

I am a past client of this provider

It was a lot easier knowing I had someone there when I need them. They were very attentive and she did the wash and a little bit of house cleaning.

August 14, 2018

By Therese W

I am a current client of this provider

It takes a lot of stress and worry away from our family. There are a lot of breaks that we get by having BrightStar Care. They need better internal communication with management. They do not talk to each other. People need to communicate so that the shifts are covered and the employees know where to go. My father's care is severely impacted because of this. I call in to the office, but they never get back to me. Caregivers have been late, but we have found out that they did not even know about the assignment. When we interviewed them in the beginning, BrightStar Care said that they only have CNAs, but we have found that to be untrue.

July 26, 2018

By Brenda B

I am a current client of this provider

They help the most by feeding her and providing company. I think the caregivers need to work a little harder with my mom to keep her motivated. There are times when not a lot is being done.

July 02, 2018

By Anonymous

I am a current client of this provider

She helped with the personal care of bathing and hygiene. When I called and needed help right away, they were wonderful in meeting an urgent need immediately.

June 06, 2018

By Edgar K

I am a current client of this provider

It has made my life easier. They dress my loved one and shower him, they do things that I would have had to do. We are satisfied for the most part. The girls seem to do a good job.

May 22, 2018

By Alfred H

I am a current client of this provider

They could be more reliable and more consistent. They could be more customer-focused by having a better relationship with the customer. They should see the customer as more than a number.

May 17, 2018

By Jesus C

I am a past client of this provider

We were really glad with the nurse we got. She answered all of our questions and was very thorough. If there was something we didn't know, she would help us. She was very attentive. They're have very professional, very knowledgeable people.

April 04, 2018

By Verne S

I am a past client of this provider

I liked the people who came to provide the care. I felt that they genuinely cared about me and my well-being. They came in and were friendly. They were very knowledgeable about doing the infusion. The one nurse had an exceptionally soft touch and got the IV started without a hitch.

February 21, 2018

By Chris H

I am a current client of this provider

They are very thorough with their clients. My mom is very elderly and needs someone that can provide the care she deserves and needs.

January 25, 2018

By Sue G

I am a current client of this provider

They respond promptly, they know the business, they are very helpful, and they answer my questions. They are also reliable. It is easier to have someone driving when I'm in a stressful situation. They have a driving service.

January 17, 2018

By John

I am a current client of this provider

BrightStar Care is able to find a substitute for my mother's normal caregiver. They have been able help me by caring for my mother, I can get my work done without worry.

December 02, 2017

By Carmen K

I am a current client of this provider

I would recommend BrightStar Care because they are adaptable and try to fit my needs. BrightStar Care gives me the flexibility I need.

October 03, 2017

By Shannon P_1

I am a current client of this provider

BrightStar Care is checking in all the time and asking questions about how things are going. BrightStar Care helps by sending us a nurse, and they always ask if we need anything. They are always asking what we need.

October 03, 2017

By Elsie N_2

I am a current client of this provider

I have zero complaints about what BrightStar Care does for me. I find that BrightStar Care is here to help me and that is exactly what they do.

October 02, 2017

By Rosemary S_5

I am a current client of this provider

BrightStar Care could improve their employee relationship with the client. BrightStar Care has helped me by being able to provide the care for my mother on a regular basis and when needed.
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About BrightStar Care Tinley Park

BrightStar Care Tinley Park is an in-home care provider serving Tinley Park, Illinois and the surrounding area. BrightStar Care Tinley Park offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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BrightStar Care Tinley Park

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