Everybody seems to be quite compassionate. There has been inconsistency where the same caregiver is not always available. The glitch is having different caregivers.
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Reviews of Right at Home Orland Park
Home Care Reviews for Right at Home Orland Park
October 05, 2018
I am a current client of this provider
September 13, 2018
I am a past client of this provider
It's a wonderful thing for them to help me when I get out of the hospital. The nurse was great and very nice. It was very reassuring to know that somebody was there if I needed it.
August 01, 2018
I am a past client of this provider
The caregivers were very attentive to my father and definitely met all of his needs. The administration was also very helpful in setting up the care. They went above and beyond when trying to assist us and setting up the schedule we needed. It definitely made it more convenient and easier. We are not trained professionals to provide what our loved one needed.
July 20, 2018
I am a past client of this provider
The admin and care providers are professional and personal. My parent's needs were met, and just as important they provided a personal care as if they were part of the family. We will definitely use the service again and highly recommend Right at Home.
July 02, 2018
I am a current client of this provider
They do a pretty good job, we have a girl that has been coming on a regular basis, and we get her all the time. We've had more of a problem when she wasn't available and they had to try to find some other girls. It helps me because I can leave the house and take care of stuff whereas I wouldn't normally be able to do that.
June 05, 2018
I am a current client of this provider
The caregiver is wonderful. It's made it much easier. She does my showers and she does a few chores with me.
May 22, 2018
I am a current client of this provider
I like that the caregivers are very dependable. The caregivers need to read the care plan.
May 10, 2018
I am a past client of this provider
Listened to my needs and met them. I would recommend them.
April 26, 2018
I am a current client of this provider
I have a very efficient and regular caregiver. When I have had substitutes, they don't listen adequately. They are very necessary because I'm unable to do the work myself.
April 18, 2018
I am a current client of this provider
Service is always excellent. Megan is very happy.
April 16, 2018
I am a current client of this provider
Wonderful person. Kind and patient. Pleasure to have helping mom.
April 10, 2018
I am a current client of this provider
The caregivers are on time, they are friendly, and they are helpful. They always have a friendly disposition. They are on time, they are friendly, they are available, and they do what I ask them to do.
February 14, 2018
I am a current client of this provider
The service is prompt and courteous. The caregiver that comes over is very friendly and works with my loved one well.
January 04, 2018
I am a current client of this provider
My wife gets along very well with her caregiver and is very happy with her. The caregiver makes my wife happy and it is very positive.
December 01, 2017
I am a current client of this provider
I would tell a friend that they should be patient, because it takes time to work out the right combination with the caregiver. Having them care for my family member has allowed me to have time to myself.
November 01, 2017
I am a current client of this provider
My problem was that we went through a few caretakers before finding someone that worked well with my dad. We have a different caregiver on the weekdays than on Saturday. The weekday caretaker is not as good as the Saturday caretaker. The one on Saturday talks to my dad, cleans the house, and takes him out.
October 18, 2017
I am a current client of this provider
I would recommend Right at Home because they have been good to me. The caregivers help me in case I fall down, so they can pick me up.
September 22, 2017
I am a current client of this provider
Right at Home communicates with me well and keeps in touch. Right at Home takes care of things that the client needs while they are recovering.
August 21, 2017
I am a current client of this provider
We've been with Right at Home since January. They have been very helpful. But our caregiver (Pat L.) is the most helpful person we have encountered. She's patient and kind and has helped my wife tremendously.
August 15, 2017
I am a current client of this provider
Right at Home's caregivers seem to treat my father with respect and are on top of things. The messages that I leave with the office are passed on for the most part. It is difficult for my father to have so many different caregivers. I do realize that it is hard because my father needs 24 hour care. The morning shift is good with meal prep and helping my father, but I don't know if everything is getting done as far as cleaning during the mid-shift. The evening shift marks off that they are running errands and transporting my father, but they don't do this.
July 06, 2017
I am a current client of this provider
Right at Home is the one people should go to. They make sure they have somebody to come to your home no matter what. The services from Right at Home help me relax because I know I have caregivers coming, and I don't have to worry about the client.
June 19, 2017
I am a past client of this provider
Right at Home was well-managed. They are reasonable for that type of business. Right at Home helped me get through that day. I could not do it myself.
May 03, 2017
I am a current client of this provider
I would recommend Right at Home because the experience of their employees is great, and I'm very happy with the service. Having Right at Home makes things better for me because I feel more happy and satisfied.
April 17, 2017
I am a past client of this provider
Right at Home's caregivers didn't have the skills needed to handle my care, couldn't use the Hoyer lift, make breakfast, or perform other typical tasks like changing or bathing. The services could have made life easier by training the caregivers how to use the Hoyer lift, and Right at Home could have sent younger caregivers who were physically fit.
Provider Response
Dear Sami, I want to personally thank you for sharing feedback with Right at Home of Orland Park. I appreciate that you took the time to share your concerns, and I apologize if our services have not met your expectations. Your feedback was helpful and timely, and I want you to know that we’re taking action after hearing what you had to say. Our goal at Right at Home of Orland Park is to provide consistent, quality service to each of our clients. We take all of our client feedback seriously, and because of your comments we will continue to make follow up calls after each new caregiver was introduced . We plan to have these changes implemented immediately and ongoing . If there is anything else we can do to address your concern, please reach out to us and let us know. Once again, thank you for your feedback. Your comments are important to us. If you ever have any additional feedback regarding our services, please don’t hesitate to contact us so we can take action. All the best, Allison Aidinovich, Owner
March 20, 2017
I am a current client of this provider
Right at home has a very caring staff.
March 19, 2017
I am a current client of this provider
Allison and staff are very responsive and caring. My mom's home care provider has been a wonderful helper and companion.
March 19, 2017
I am a current client of this provider
Rosa is a kind, intelligent, efficient, care taker for my Dad. She is an excellent listener and always respectful. We are very lucky to have her in his home.
March 19, 2017
Other
I always request Peggy A. to sit with my mom. She is excellent.
March 18, 2017
Other
From the first very point of contact, every encounter with Right at Home has been excellent. They have been very responsive and helpful. I thought that my dad would resist at-home assistance, but after speaking with on of Right at Home's representatives, he felt at ease and signed up for much-needed help. He and I appreciate the flexibility that Right at Home offers with schedules and the prices are reasonable. My dad has been very happy with the caretaker that has been assigned to him.
March 17, 2017
I am a current client of this provider
I have found Right @ Home Orland Park to have compassion for the client and family. Right @ Home Orland Park is dependable. They're also prompt when addressing any needs or concerns that we might have..I would recommend Right @ Home Orland Park to anyone needing 5 star care for their loved one.
March 03, 2017
I am a current client of this provider
Right at Home is very capable and punctual, and they are nice. Right at Home helps me twice each week with showering and laundry.
February 10, 2017
I am a current client of this provider
Right at Home is professional, courteous, and takes good care of their clients. Right at Home babysits my mother. It gives me peace of mind when I go out.
November 29, 2016
I am a current client of this provider
Linda is a very pleasant and considerate person and a pleasure to be with. She is always willing to do whatever I ask her. She's more like family.
July 29, 2016
I am a current client of this provider
Darleen was the greatest ever. She is professional in all aspects. The office help (billing, follow-ups) is first class. I will recommend your service.
June 24, 2016
I am a past client of this provider
Very pleased with prompt response to inquiry about Right At Home service. Employee who came to help was very good and dependable.
June 24, 2016
I am a past client of this provider
Carmita and Marguerite were great! Staff very friendly!
June 21, 2016
I am a current client of this provider
I am very pleased and happy with the services I get from Right At Home. My caretaker, Marguerite, goes out of her way to help me. She cleans the bathrooms, goes shopping for me, helps with the laundry and many other things. I don't know what I would do without her!
June 21, 2016
I am a past client of this provider
Excellent care was given to my mom. When I left to do my shopping, I knew she was always in good hands.
June 17, 2016
I am a past client of this provider
Everyone that visited us was always very helpful, friendly and courteous. They seemed to go out of their way to make us comfortable. They always prepared excellent meals and were very neat.
June 17, 2016
I am a past client of this provider
The women you employed as in-home assistants/caregivers were both very competent and well trained to step into an environment where they had to learn their way around a personal environment where they did not know where anything was, without losing the respect of the person(s) they were there to assist.
June 17, 2016
I am a past client of this provider
Excellent services. She went beyond what was expected of her!!
August 09, 2015
I am a current client of this provider
The caregiver from Right at Home Orland Park is fine. She has a good attitude. I have been using their services for about a month.
July 20, 2015
I interviewed this provider
The company and the people, you have to consider when in need of care you're unable to provide to a loved one. First class organization with genuine people who can get you through challenging times and at the moment you need help the most.
Do not hesitate to call on Right at Home in Orland Park, they care, and are responsive, well beyond what I expected. Great job people, I truly appreciate your work....
June 14, 2015
I am a past client of this provider
Right At Home caretakers were such good companions and helpers for my mom on a part time basis so that my life could be made a little easier. The staff was willing to work with my schedule and very understanding about the different hours the caretakers were needed. My mom really didn't need constant attention but the ladies helped to oversee what she could do on her own and even helped her with some exercises. Having them here made me feel at ease know she was in good hands when I couldn't be there.
August 13, 2014
I am a past client of this provider
Shalita was excellent!
July 31, 2014
I am a current client of this provider
My mother-in-law is very satisfied with the service from Right At Home. The caregivers they provide are reliable, friendly and compassionate.
July 24, 2014
I am a past client of this provider
Our caregiver Rachel enabled us to bring our 92-year old mother to our son's wedding without worry or concern. Rachel was caring, respectful and attended to our Mother's every need. Rachel cared for her in several different settings:rehearsal dinner wedding ceremony and overnight at hotel. She became a part of our family. We used this provider during our son's wedding.
July 24, 2014
I am a current client of this provider
As an Octagenerian with limited movement and activity I cannot imagine life without help 24 hours a day. My live-in caregiver anticipates my every day needs: cooking, cleaning, rotating, driving to doctors, etc. They hire competent, courteous helpers.
April 27, 2013
I am a current client of this provider
Allison the owner is very compassionate, responsive, and dedicated to providing the highest quality service and support. The caregivers are consistently caring, responsible and committed to making life for the client and family better. Mom passed away in February 2013- R at H was of great comfort and support from May 2012 to February 2013. Now they are here helping my dad.
March 27, 2013
I am a current client of this provider
Very helpful and extremely cooperative.
March 27, 2013
I am a current client of this provider
Frank and I are pleased with how kind and courteous the home help has been. She is always on time, clean and neat. Also the office staff has also been helpful and courteous.
March 20, 2013
I am a current client of this provider
After years of their good service, it has never changed and still continuing the service.
February 25, 2013
I am a current client of this provider
I have two ladies that help me who are from Right At Home.
About Right at Home Orland Park
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
