Home Instead - Palos Heights, IL

Offers Home Care

20 Reviews
Call (866) 936-1978
Home Instead - Palos Heights, IL (866) 936-1978

Reviews of Home Instead - Palos Heights, IL

20 Reviews Write a review

Home Care Reviews for Home Instead - Palos Heights, IL

October 05, 2017

By Barb and John S

I am a current client of this provider

Sue is our caregiver at present. She does a great job for my husband John and me. Sue is compassionate, understanding, and her services are helpful. Thank you. My husband laughs allot when they play catch. I recently had surgery on my finger, Sue peeled potatoes, unscrewed bottle caps, opened cans for me, etc.

September 27, 2017

By Retsinas

I am a past client of this provider

We had a great experience with Home Instead of Palos Heights. The caregiver Charlene took great care of my Dad . We highly recommend her and Home Instead of Palos Heights.

September 18, 2017

By Dina Mancillas

I am a past client of this provider

My mom is stricken with Alzheimer's, and she also broke her neck. This is our first experience with home care, and we were so nervous about it all, but we were given Home Instead's name by a friend whose friend had used them and then also, another friend of mine had heard great things about them as well. We met with them, and they were very kind and compassionate, understood our needs, our concerns, our being so uneasy with trusting someone with my mom. I have to say, I am so grateful that we took that leap of faith because our two main caregivers, Tiffany and Charlene, were FANTASTIC. My mom connected with them right away, and all she talked about were her new friends and how much she loved them!! :-) Caregivers, good ones, have a gift, and they are angels on this earth!! Tiffany and Charlene, thank you from the bottom of my heart for being so good to my mom, so loving, so patient, so kind, and so encouraging!!! You both have put our minds at ease!! I wish you all the best in your lives!! Thank you again....

September 18, 2017

By Ara Pridjian

I am a current client of this provider

My caregiver, Lynn, has been with me for 4 1/2 years. In this time, Lynn has gone from part time to full time, and successfully runs my home. She is efficient, caring, thorough, truthful, and dependable. I can always count on her knowledge, and her ability to make me laugh. I never have to worry when Lynn is in charge. She makes life palatable. Thanks Lynn and Home Instead.

September 14, 2017

By Cathyann D

I am a current client of this provider

We are very happy with Home Instead they meet all of our needs. My dad's caregiver Michelle is wonderful and keeps my dad engaged throughout the day as well as helping my mom with his daily care. She also is willing to come on the weekends on an as needed basis. I highly recommend Home Instead.

August 26, 2017

By Lou Ann Dobrocky

I am a current client of this provider

I am very happy with Home Instead . They have been helping my dad out for 2 years now. My weekend care giver Cathy is wonderful. She is an angel. She takes care of my father like he is one of her family members. She is so loving and caring. I couldn't ask for a better caregiver!!!

August 21, 2017

By riggfamily

I am a current client of this provider

We've depended on Home Instead for the past 7 years, and their service has been wonderful. After our father passed away, we approached them since our mother would be alone and in need of assistance. Our mother would not be able to live at home if it weren't for the attentive staff at Home Instead! Deb has been a lifesaver!

January 31, 2017

By kitwit

I am a current client of this provider

Home Instead is always ready to accommodate us, and your scheduling has been perfect, and communication excellent. The three helpers from Home Instead are superb. They're always cheerful, considerate, and willing to tackle any task we might ask them to do. Not only that, but they are quite observant and voluntarily tackle anything that they think needs their attention.

February 17, 2016

By Oak Forest

I am a past client of this provider

The staff at Home Instead of Palos Height, IL were super to deal with. They really were concerned about the care of the client. I would definitely use them again if I can use their services. Thanks to all of You for your kindness, concern and help.

May 26, 2015

By Pat106757950

I am a current client of this provider

All of the services of Home Instead and all of their caregivers were excellent. I chose them because I just liked when I spoke to them, what they offered, and everything. I have had several caregivers because of different hours of the day, but all of them have been very attentive. I have nothing but good experiences with them. They are very cooperative. I have no problems at all.

December 13, 2013

By Cathy37

I am a current client of this provider

So far the caregiver that Home Instead Senior Care gave us has been great. My grandmother needs too much help at this point and she's been really nice. She took the time to know my grandmother like talking to her and make sure she's comfortable. We've been using them for a couple of weeks now.

July 28, 2011

By Caring351137

I am a friend or relative of a resident

Professional and had all the bases covered when I inquired about in home help for my mom. Caregivers were accountable and honest. I have only used Home Instead for a few months but feel that it has made a difference in my mom's disposition. She fights the idea but seems to get along fine with caregiver and is in a better mood that day when I talk with her after work.
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About Home Instead - Palos Heights, IL


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Palos Heights, IL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Palos Heights, IL

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