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Right at Home North Shore/Chicago Metro

8424 Skokie Blvd, Skokie, IL 60077

(847) 584-1247

Verified Partner

4.5

(133 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home North Shore/Chicago Metro in Skokie, Illinois

4.5

(133 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Aaron Israel S

    4

    September 25, 2024

    I am a current client of this provider

    They come on time but some are better and some are worse. I think I need more information before they send someone in, so I know what I can expect them to do for the patient.

    Max K

    5

    September 6, 2024

    I am a current client of this provider

    I like that the gentleman coming to help me shower has been good so far.

    Merle H_1

    5

    August 16, 2024

    I am a current client of this provider

    They call me and tell me things I need to know. Sometimes I have to show my caregivers how to do everything.

    Amy J_7

    4

    August 6, 2024

    I am a current client of this provider

    The woman arrives on time, and stays there for a long time, and helps me, and that is what she is supposed to do. They are fine. This is my first experience with home health care.

    Anonymous_6076

    5

    July 18, 2024

    I am a current client of this provider

    The person who is sent to me is excellent and the agency is always checking on her. The agency is very clear and checks for the quality of what they are providing.

    Nancy P_34

    4

    July 18, 2024

    I am a current client of this provider

    They help by being capable of doing things for me. I like the caregivers they have.

    Mary F_41

    5

    July 17, 2024

    I am a current client of this provider

    The caregiver is very skilled and she helps my mom. The services are outstanding.

    Anonymous_1718371188

    3

    June 14, 2024

    I am a current client of this provider

    I would like them to send someone to bathe my dad. I need more help bathing my dad. They haven't been able to supply a caregiver to do that.

    Sylvia Z

    5

    June 10, 2024

    I am a current client of this provider

    The client does not need a lot of hands-on care, so the caregivers have helped the most by observing her and just providing her with company and emotional support. I think at this point has had the biggest effect. I like the responsiveness of the company. If I call, people get right back to me. Last week, the client didn't answer the door when the caregiver showed up and they called me immediately. I very much like the responsiveness of the company.

    Terry T_6

    5

    May 22, 2024

    I am a current client of this provider

    Hard to say because they're helpful but I'm in a stagnant period due to a stroke. Going to need to go through more therapy. They're dependable, they're personable and helpful.

    Irina B

    5

    May 10, 2024

    I am a current client of this provider

    They are very helpful in caring for my father. They responded to my request for a consistent caregiver. They are reliable and my father likes them.

    Wilma F_1

    5

    May 10, 2024

    I am a current client of this provider

    They have made my experience positive by providing a caregiver who is able to help me to provide what my family member needs. The caregiver helps me to transport the patient. They provide what I need.

    Lashonda Latrice T

    5

    April 24, 2024

    I am a current client of this provider

    They have helped me to keep my mental health by taking care of things for me. I like that they pay attention to what I need and match that.

    Gwendolyn S

    3

    April 16, 2024

    I am a current client of this provider

    They try to find me good caregivers. I would like to see them have better quality caregivers.

    Teresa M_9

    5

    April 4, 2024

    I am a current client of this provider

    Marta is outstanding. I get to talk to her and she hears me and listens to me. I like the flexibility.

    Susy W

    5

    April 4, 2024

    I am a current client of this provider

    They are always personable and saying hello to you. I would recommend them because they are very kind.

    Anonymous_1711377479

    4

    March 25, 2024

    I am a current client of this provider

    It is ok. I don't think they could make life easier. I think they are ok. The person I use is very nice.

    Carol C_43

    5

    March 6, 2024

    I am a current client of this provider

    They come and both drive me when I need them. The people that work for them are great.

    Rita B_17

    4

    February 8, 2024

    I am a current client of this provider

    I can't get along without help. They are friendly.

    Sean

    5

    January 29, 2024

    I am a current client of this provider

    Great service. They came to the house the same day I called. Everyone has been very nice and attentive. Their pricing is less than the others, plus they offer 3 hour minimum visits.

    Alex E_1

    5

    January 24, 2024

    I am a current client of this provider

    The services are used for my 94-year-old mom, and it allows her to stay in her own home. They are very high touch, dependable and responsive.

    Grace S_6

    4

    January 18, 2024

    I am a current client of this provider

    I am not sure how my caregivers could have a greater impact. My caregivers have helped me the most by being positive. I can't be specific about what the agency needs to improve on. I like the people.

    Melissa N_1

    4

    January 5, 2024

    I am a current client of this provider

    We are only allowed a portion of a day, she is only there for 6 hours. They are very good with communication and the people have been very reliable.

    Ruth R_27

    5

    December 27, 2023

    I am a current client of this provider

    She is doing much better because she has company. They are very responsive.

    Anonymous_1702549688

    4

    December 14, 2023

    I am a current client of this provider

    They just do things for me. The people they have working for them have been helpful.

    Jerry R_5

    5

    August 25, 2023

    I am a current client of this provider

    The caregiver we have feeds her. Anytime I call, my call is always returned.

    Richard C_46

    5

    June 9, 2023

    I am a current client of this provider

    They have made my experience positive because I know that I will have someone here. I like that they help check things around the house and fix things.

    Anonymous_7281

    5

    May 19, 2023

    I am a current client of this provider

    I need help getting to the store, getting to the doctors office and help keeping my house reasonably well cared for. The home care person I have has been very prompt and extremely helpful to me.

    Renee L_4

    5

    May 15, 2023

    I am a current client of this provider

    They help my husband and take a huge weight off of me. They are reliable and competent.

    Josh N

    4

    April 25, 2023

    I am a current client of this provider

    I think everything is going well. They are not helping him on a daily basis. They just take everything to heart, the give respect and dignity.

    Miriam L_2

    5

    April 21, 2023

    I am a current client of this provider

    They help me to function and go on with my daily activities. The caregivers from Right at Home are on time, kind, and do what they do with a smile.

    Gloriann L

    5

    April 12, 2023

    I am a current client of this provider

    They do the laundry for me. They really get the job done.

    Marilyn B_10

    5

    March 3, 2023

    I am a current client of this provider

    They know what needs to be done first and that is the laundry. It takes the longest. She lets me know when I am low on supplies so I can make sure they are stocked. I like my homemaker a lot.

    Josh M_2

    5

    February 15, 2023

    I am a current client of this provider

    The most helpful is keeping my dad busy and engaged. I like the people and the service.

    Laura H_23

    5

    January 21, 2023

    I am a current client of this provider

    The provider takes care of my mom while I'm working. The agency provides a helpful and reliable caregiver.

    Beverly R_6

    5

    January 21, 2023

    I am a current client of this provider

    Right at Home has made my experience positive because it is companionship. I like Right at Home because they provide good service and what I need.

    Michele D_4

    4

    January 5, 2023

    I am a current client of this provider

    Getting dressed and showering is the most helpful service they provide. One thing I would tell a friend is that the office staff is efficient and helpful.

    David B_60

    4

    December 9, 2022

    I am a current client of this provider

    They send the same caretakers consistently to us, which we like. The agency checks in with us.

    Seymour L

    5

    December 9, 2022

    I am a current client of this provider

    She gets me completely dressed. She shaves me and gives me a shower, and I couldn't ask for more. The one that takes care of me in the morning is exceptional. She gives me a shave, a shower, and throws on my hearing aid. She took care of me.

    Anonymous_4114

    5

    December 5, 2022

    I am a current client of this provider

    They come on time, and they don't bother us. The caregivers are very honest and polite.

    Bernard C_1

    4

    November 18, 2022

    I am a current client of this provider

    I just started the service, but probably the cleanliness. If they keep a clean house, then I would recommend them on that basis.

    Juliann H

    5

    November 18, 2022

    I am a current client of this provider

    The driver is kind, and did what I needed him to do. In my first experience with them, my procedure went long, and they didn't abandon me since it went longer.

    Carolyn L_5

    5

    October 13, 2022

    I am a current client of this provider

    They are very helpful and it makes our lives a lot easier. I like that they are very responsive and very nice.

    Norman P_3

    5

    October 6, 2022

    I am a current client of this provider

    Rosemary is great, but my father is resistant to getting care, but she is doing a great job for all of us. I like that they have been very responsive and the caregiver has been excellent.

    Anonymous_6515

    4

    September 16, 2022

    I am a current client of this provider

    She has been helpful with everything and done everything I have asked her to do. I like the way that they monitor everything. The person has to call as soon as she gets in my apartment and at the end of the two-hour period.

    Frank M_21

    4

    August 18, 2022

    I am a current client of this provider

    They are very cooperative and they are interested that the client should have good health care. If they pay more, they can get higher quality people.

    Anonymous_6430

    5

    August 3, 2022

    I am a current client of this provider

    They help with cleaning that I cannot do myself. I like that they're responsive.

    Patty S_9

    5

    August 3, 2022

    I am a current client of this provider

    They have really helped by giving me respite and it allows me to work form home. They could have more consistent caregivers.

    MaryAnn F_2

    5

    July 13, 2022

    I am a current client of this provider

    Some days we get really good caretakers. We cant complain about any of them because we know it is hard for them to find caregivers. They are very organized.

    Marie C_4

    5

    June 9, 2022

    I am a current client of this provider

    The provider has helped me the most with peace of mind. I like this agency because communication is number one and they really care.

    Anonymous_5977

    4

    April 7, 2022

    I am a current client of this provider

    They help me shower. I like that they have been responsible.

    Anita A_1

    5

    April 6, 2022

    I am a current client of this provider

    They set up food for me while they are not there. They got to me pretty quickly. They talked to me in person.

    Elizabeth M

    4

    March 3, 2022

    I am a current client of this provider

    They could get me better fill in people when my caregivers can't make it. Some of the caregivers are excellent. They are good at sending good people 6 days a week.

    Robert B_64

    5

    February 3, 2022

    I am a current client of this provider

    If there were more hours, it would help us more. They have provided us with what we need.

    Anonymous_5668

    4

    January 26, 2022

    I am a current client of this provider

    Without the service it would be very difficult for us. They have been very supportive and helpful.

    Anonymous_4284

    5

    January 18, 2022

    I am a current client of this provider

    They care for my mother, and do things that she needs. I like the caregiver that comes and takes care of my mom. They have good employees.

    Anonymous_5616

    3

    January 11, 2022

    I am a current client of this provider

    It helps because they go to the store and get items he likes. That is very helpful. There isn't anything to improve on. The last person that came was never on time, and she did try. She cleaned up, but she wasn't the best.

    Peter P_8

    4

    January 6, 2022

    I am a current client of this provider

    They help with the chores with keeping our house clean. They supplied us with very confident people.

    Patrick V

    5

    December 3, 2021

    I am a current client of this provider

    They help to relieve me of the stress of constant care. We used them in the past and I have recommended them to others. Right at Home meets our needs. My husband has disability issues and they are able to provide good care when we need it.

    Father C_1

    5

    September 28, 2021

    I am a current client of this provider

    They have provided good services for the client. I like that it is available.

    Anonymous_5196

    4

    September 18, 2021

    I am a current client of this provider

    It is just great having someone else come in and give me a hand. I think for our situation, I would like to be more clearly informed about what they can do for my dad while they are here.

    Michael B_33

    5

    September 9, 2021

    I am a past client of this provider

    I couldn't feed myself or change the cat litter. They did it all for me. I like that they were really nice to have. I had no problems with any of them.

    Bernella "Diane" K

    5

    September 7, 2021

    I am a current client of this provider

    If I need them to do anything they do it. The caregivers are very nice.

    Nereida B

    5

    August 5, 2021

    I am a past client of this provider

    It was good to have another person other than me around. He looked forward to seeing them. I like that they're very helpful and that the caregivers are on time.

    Joseph G_13

    4

    August 5, 2021

    I am a current client of this provider

    They kept place clean. They are honest.

    Howard L_3

    5

    July 20, 2021

    I am a current client of this provider

    They have never let me down, they always provide someone for me. The lady I have right now helping me is amazing.

    Robert S_68

    5

    April 27, 2021

    I am a current client of this provider

    She comes in the morning, wakes him up, gets him showered, dressed, and gives him breakfast. It is done in an orderly fashion. They do everything that they promise they will do. The caregiver shows up at the right time. She handles showering and giving him breakfast. Everything seems to be in order.

    Sally G_4

    5

    April 8, 2021

    I am a current client of this provider

    They relieve me for the time that they here to help. They are very professional to me.

    Judith S_7

    5

    March 12, 2021

    I am a current client of this provider

    They are good with my mother and are good around the house. Their caregivers are excellent.

    Sol R_1

    4

    March 9, 2021

    I am a past client of this provider

    I think there was just a language barrier and lack of patients. They had very responsive home office and nursing team.

    Sue S_9

    5

    February 23, 2021

    I am a current client of this provider

    I use them every two weeks. They've helped by giving me rides. I would tell a friend that they're friendly and meet my needs.

    Ted K_2

    5

    February 11, 2021

    I am a current client of this provider

    It is very helpful. They help me with my problems. They take care of my sores and helps me with my exercises. I like their personnel. They are very thorough and on time. They are good people.

    Robert S_64

    5

    February 10, 2021

    I am a past client of this provider

    At that time, there wasn't always someone home, so it helped me out to get errands done and have the ability to be out by myself. I liked the convenience and the caregiver talked with the client and carried conversation with him.

    maheen11

    1

    February 6, 2021

    I am a past client of this provider

    My dad, young and active, was unfortunately hit by a car. He was in the hospital and rehab and came home after almost 2 months. We decided to go with Right at Home based on reviews online. After multiple instances of a caregiver not showing up without warning, we never had anyone reach out to explain or talk anything over. We received a termination notice without even a conversation. We are actually relieved to not be working with them but the disrespect has been very hard to tolerate. My dad and your loved ones deserve much better.

    Provider Response

    At Right at Home, we take client care seriously and appreciate the importance of clear, consistent communication with clients and families. Recent extreme weather definitely required a few instances of having to triage clients, and we are sorry if the communication was delayed or not to your liking. With dedicated on-call staff, we are always available if a caregiver is not there on time and you haven't heard from us first! While termination of services is rare, we take our responsibilities under our Illinois Department of Public Health licensing very seriously. While licensed for skilled nursing, and therefore able to provide skilled nursing services for things such as medication administration and wound dressing changes, our caregivers cannot provide such services, and cannot be put in the position where they are being pressured to work outside of the scope of their training. If client education or a change in care cannot be agreed upon, we have little option but to terminate service. We wish your father all the best in his recovery.

    William H_14

    5

    January 7, 2021

    I am a current client of this provider

    They provide the companionship that she needs. They are very professional.

    Karen W_14

    5

    January 7, 2021

    I am a current client of this provider

    They keep the client stable. She is dressed and fed. We have very good caregivers and it is not an easy case.

    Adriane D

    5

    December 21, 2020

    I am a past client of this provider

    They follow my rules and they take care of her. They were always very polite. They always found someone for me.

    Robert N

    5

    December 8, 2020

    I am a current client of this provider

    The caregiver is very handy and can do most of the stuff we need her to do. I like my caregiver.

    Rao A

    4

    December 8, 2020

    I am a current client of this provider

    They are changing the caregivers. One is steady and we like it. The second one is changing, that makes it difficult for me. I think they are well-organized and they seem to be responsive to our needs. They will check with us about what we need. We like it that way.

    Anonymous_2630

    5

    November 24, 2020

    I am a current client of this provider

    The caregiver has gotten to know my home and where everything goes. She gets up and does things without me having to tell her. As far as the company is concerned I have nothing to do with them other than the caregiver. Shakira has been working out since August.

    Peter Joseph S

    5

    November 18, 2020

    I am a current client of this provider

    It has helped him a lot. It helps with showering and going outside to walk around. They have been very courteous in their service. The person they have sent out is fabulous.

    Anne R_13

    5

    November 11, 2020

    I am a current client of this provider

    I just have help once a week with showering. My caregiver has been a fast learner. I have not had too much experience, but I like the person that comes from Right at Home. I think that if there is one person that is good, there must be many people.

    Anonymous_4147

    3

    October 22, 2020

    I am a current client of this provider

    They can be consistent with scheduling their caregivers. Their care is inconsistent and the caregivers are not well-trained.

    Anonymous2x

    4

    October 16, 2020

    I am a current client of this provider

    They have been responsive to me, the people in the office try to be helpful. The new girl is monitoring people to make sure they send the right employees. The girl I have doesn't have a great personality but does things very well.

    Jo M_4

    5

    October 9, 2020

    I am a current client of this provider

    She's been driving my car. She goes shopping. She does anything I can think of. I've only had one aide for the majority of the time, but I like her.

    Richard M_18

    5

    February 13, 2020

    I am a current client of this provider

    I am disabled and I am unable to do things around the house. The girl who comes here to do my laundry does an excellent job.

    Richard F_2

    5

    February 10, 2020

    I am a current client of this provider

    It is helpful because the caregiver makes the care personal. I love their personnel.

    Pamela O_3

    5

    January 24, 2020

    I am a current client of this provider

    The care that is provided is the most helpful part. They brought out good people.

    Sarah S_5

    5

    January 18, 2020

    I am a current client of this provider

    The caregivers cook, keep the place clean, do the laundry, and are good companions. I like that the people are well trained, experienced, seem to fit in easily, and I have been well taken care of.

    Susan T_6

    5

    December 30, 2019

    I am a current client of this provider

    They do the housework. They help me with things that I can't really do. It is convenient. I really need the help since I am totally blind. Most people are helpful.

    Annette B_1

    4

    December 11, 2019

    I am a current client of this provider

    He has gone through some drastic transitions, and it has been great to have a consistent caregiver that he has a connection with and feels comfortable with. This is the one case that I have, but I what I have experienced with this client has been pretty good.

    Anonymous_2876

    5

    November 22, 2019

    I am a current client of this provider

    The lady only works 2 days a week, but she is very helpful when she is here. I have a very bad back, and she helps me a lot with that. She helps me out a lot with all my daily errands, including shopping and cooking. I'd like to receive more days a week. Of the days she is here, it's outstanding. The lady that I have been assigned to is very good. She willingly goes a long with all the projects I ask her to do.

    Anonymous_2620

    5

    October 25, 2019

    I am a current client of this provider

    She only comes once a week. I'm out of town, so it's good that someone's coming to take care of an issues my mom has. The first was really good. We had to get a different one because of the change in my mother's needs.

    Donna K_8

    5

    October 24, 2019

    I am a past client of this provider

    They made a big difference. Having the same two people throughout the whole services made a big impact. They were communicative. They were responsive. They were helpful, and the caregivers that we had were very good.

    Anonymous_2678

    4

    October 15, 2019

    I am a current client of this provider

    I don't know if I want people around all the time. I fall sound asleep, and I don't know what people are doing. No one has bothered me, but I fall asleep so fast. I would recommend them. The ones I have had have been really nice.

    Stephanie H_1

    5

    October 9, 2019

    I am a current client of this provider

    They help us the most by providing support during transportation and outings outside the community. I like the consistency of the caregiver.

    Benjamin M

    4

    September 5, 2019

    I am a current client of this provider

    They feed my birds. They're pretty prompt and dedicated workers.

    Diane Z

    5

    July 23, 2019

    I am a current client of this provider

    Without having care this weekend, I found it almost impossible to survive. I like the fact that the individual caregivers I have are very helpful. I have one who comes five days a week, and she was excellent. I had one caregiver who was great and came on the weekends, but she stole money from me.

    Paul H_8

    5

    July 16, 2019

    I am a current client of this provider

    One of our caregivers has great knowledge. She is kind, patient, and she can converse with my husband. Some of the people are really very kind and responsive.

    Carol C_9

    5

    May 23, 2019

    I am a current client of this provider

    The caregivers are always there and I don't have to worry about my mom. They have been very easy to work with.

    Sheila A_1

    4

    April 2, 2019

    I am a past client of this provider

    It's all been positive. I had general overall satisfaction. I was satisfied with them. I can't think of anything they could improve.

    Kristin D

    5

    March 16, 2019

    I am a current client of this provider

    They have allowed me to continue working full-time. They do what I would be doing. It's important to me that they use my feedback. There's a lot of turnover, but that's true of any home health agency. There's an administrator at the agency who has gone above and beyond for us.

    Bruce Edward F

    5

    February 5, 2019

    I am a current client of this provider

    With my condition, one of the things is a lack of energy, so it is really important to have help. I like that I can call if there is anything that I am dissatisfied with.

    William D

    5

    February 5, 2019

    I am a current client of this provider

    They help the most by being on time and being trustworthy. I like the quality of the services.

    Mary G_3

    5

    November 2, 2018

    I am a current client of this provider

    They are taking care of our father when we can't be there. They are reliable.

    Anonymous_252

    4

    October 4, 2018

    I am a current client of this provider

    Having someone there while I am at work has been helpful. I have liked their punctuality. When one caregiver didn't work out, they got a replacement very quickly.

    Ashley L_1

    5

    October 3, 2018

    I am a current client of this provider

    They provide companionship and socialization. We have had a lot of turnover with caregivers lately.

    Richard N_2

    4

    September 6, 2018

    I am a current client of this provider

    They could cure my Parkinson's. They could help me get started in the morning more efficiently. The caregiver they provide is a nice person, and I enjoy having him here.

    Anonymous_95

    3

    September 6, 2018

    I am a past client of this provider

    They could've been more flexible and had more time. The problem had to do with time. They disappeared immediately. They wouldn't stay even a couple of minutes if I needed them to because they were not allowed to.

    Leonora "Leah" J

    5

    August 1, 2018

    I am a current client of this provider

    They help me with things that I have problems doing. They have good services, they listen to me, and they help me out.

    Mia C

    2

    July 19, 2018

    I am a current client of this provider

    I am used to having my usual caregiver, and she is not here everyday.

    Provider Response

    We are glad to hear about the special bond with your caregiver. We pride ourselves on taking great care of our caregivers so they can take great care of our clients which includes making sure they get at least one day off each week. Sometimes this means a single caregiver cannot be assigned all requested shifts. We will continuing working to find additional team members you like as much.

    Ruth R

    5

    May 17, 2018

    I am a current client of this provider

    They have made my life easier because I can have someone take my mother out and not worry about my father. I have already recommended them. I like that there is a two hour minimum and they have always provided someone that is competent.

    Tina E

    5

    April 6, 2018

    I am a current client of this provider

    We've had very good luck with the caretakers. They're responsible and I feel good about them being with my aunt. Some of them I've liked more than others, but I haven't disliked any of them. I like that they're professional and I feel like I can trust them in the house. They seem to really care for my aunt. I couldn't have a daily life without them. They take care of my aunt so that I don't have to. They're with her all the time. They're keeping her out of a nursing home.

    Nora W

    4

    December 2, 2017

    I am a current client of this provider

    Right at Home has great managers. Heather is very helpful. Right at Home's caregivers help my mom with the everyday things.

    Anonymous

    5

    November 17, 2017

    I am a current client of this provider

    Right at Home has caregivers that are reliable and come when they are supposed to. The caregivers help keep me clean and pay attention to my various needs.

    Anonymous_174

    5

    November 2, 2017

    I am a current client of this provider

    Right at Home is a very accommodating, and their employees are well-trained. The caregivers are able to help me with all my daily needs. They make life much more manageable for me.

    Helen L_1

    4

    November 2, 2017

    I am a past client of this provider

    Right at Home is super consistent. The services made my loved one's life easier because of the homemaking services that they provided and the personal attention that they gave.

    Gay G_2

    5

    October 5, 2017

    I am a past client of this provider

    Right at Home is very professional, cheerful, and helpful. Right at Home made it possible for me to go to the doctor.

    Anonymous_909

    3

    October 4, 2017

    I am a current client of this provider

    Right at Home is dependable and makes sure there is someone with my loved one, but they don't necessarily send someone who is qualified for what the client needs. Right at Home is not doing a great job with housekeeping.

    Provider Response

    We are disappointed to hear you are dissatisfied with the quality of the housekeeping assistance you are receiving. As this in an anonymous post, we are unable to correct your concerns. We sincerely hope you reach out to us so that we can improve the care experience for your loved one!

    Julie K_2

    4

    September 25, 2017

    I am a current client of this provider

    Right at Home are very responsive when we have any concerns. Right at Home is critical to my mom's needs because she needs 24 hour care. My mother's caregiver helps by keeping her apartment clean as well.

    Frank D_1

    5

    September 25, 2017

    I am a past client of this provider

    Right at Home was extraordinary. They were caring, efficient, and I just thought they were wonderful. The services made a world of difference. It got to the point where I could not handle my husband any more without the services from Right at Home.

    Anonymous_399

    5

    September 20, 2017

    I am a current client of this provider

    Right at Home has great services! I lack movement and Right at Home helps me get around.

    Julie L_1

    3

    September 12, 2017

    I am a current client of this provider

    Right at Home needs to be more consistent in terms of sending us the same caregiver. We had the same caregiver from Right at Home for over a year and they didn't give us any warning when they stopped coming. It's very disruptive when they send us five different caregivers in a week.

    Provider Response

    It is frustrating to us as well when a caregiver abruptly leaves. It is unfortunate when multiple fill-in caregivers have to be utilized, as we know how much consistency factors in to receiving excellent care. We continue to collaborate with you to provide as much consistency as possible, making sure that we have the RightPeople to care for your loved one.

    Mary M_18

    5

    July 26, 2017

    I am a current client of this provider

    Right at Home has poor communication, but I think the caregivers have wonderful service. The permanent caregiver makes life easier for me by keeping my mother awake during the day so my mother sleeps at night. I don't have to worry about if my mother has showered or eaten lunch.

    Anonymous_516

    3

    July 12, 2017

    I am a current client of this provider

    I have had a few issues with the caregivers not arriving on time. They also claim that they do certain things when they don't do them. The client is limited in what they can process. The caregivers are mostly just babysitters.

    Provider Response

    We are disappointed to hear you are dissatisfied with the assistance you are receiving. As this in an anonymous post, we are unable to correct your concerns. We sincerely hope you reach out to us so that we can improve the care experience for your loved one!

    Sara Z

    5

    June 19, 2017

    I am a current client of this provider

    I'm happy with Right at Home's services, and they provide me a caregiver for the next day, and this is not easy to organize in my opinion. Right at Home has solved a lot of problems, and I have needed to have a caregiver at certain times. I just love them.

    Carl C_3

    5

    May 2, 2017

    I am a current client of this provider

    Right at Home is a reliable company and they do a good job. Right at Home is very helpful because they take care of all of my house tasks.

    Patricia R_6

    5

    April 3, 2017

    I am a current client of this provider

    Right at Home provides important services, and it's easy to work with the caregiver sent to care for me. I've learned how to not be so stressed and take things easier. My care is more fun than it is work.

    Rachel705820

    5

    February 7, 2017

    I am a current client of this provider

    We got Right at Home for my grandmother. They take her to appointments, help her with light housework, and provide companionship. The caregivers are very good. They gave me 2 hours as minimum time, whereas others are 4 hours. They've been very responsive, and I felt they're very friendly and helpful.

    sens614

    4

    December 30, 2016

    I am a current client of this provider

    We have found a comfortable way to work together.

    Glenn265555

    4

    July 8, 2016

    I am a current client of this provider

    Right at Home is a very good agency. We haven't had any problems for the past three weeks. They provide light cooking, cleaning, and stuff like that. The caregivers are quite good. The agency tries to be very fair and informative about what they provide.

    Nancy Heller

    5

    September 16, 2015

    I am a past client of this provider

    We have been very pleased with Heidi and Anita. They are interesting to talk to, always on tme and very helpful. They are very careful about all that they do. We are really going to miss both of them.

    nondee

    5

    March 15, 2012

    I am a current client of this provider

    This is an excellent service that we use to supplement family involvement in my mother's senior care. When driving is no longer possible, and there are concerns with keeping a parent in the home;; this service is an ideal way to keep a parent socializing with someone outside the family, getting transportation to and from shopping, doctors visits, and making sure the parent is doing well not that day. It has also been a blessing having a different opinion on Mom's moods, actions and abilities, as family members can sometimes be partial or blinded by love. The interview process was efficient and caring. The care has been top notch - with weekly written reports given so I can share them with other family members. The billing and contacts have been wonderful; we are always kept informed.

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    Services and Amenities of Right at Home North Shore/Chicago Metro in Skokie, Illinois

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Continual Training
    • Interview Every Team Member in Person

    Housekeeping & Maintenance

    • Housekeeping Services

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Personal Care Assistants
    • Dressing Assistance
    • Meal Preparation

    Bonds & Insurance

    • Is Bonded and Insured

    Sub-types of Home Care

    • Full Service Agency

    Fitness & Wellness Programs

    • Fitness Opportunities

    Health Services

    • Companion Care

    Transportation & Shopping

    • Transportation Services for General Shopping

    About Right at Home North Shore/Chicago Metro in Skokie, Illinois

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

    Visit Website

    Map of Right at Home North Shore/Chicago Metro

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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