Morning Glory Homecare Edwardsville, IL

Bill S_34

This young lady made such a great impact on my life. I know that when I am not here my wife is well taken care of.

Anonymous_6413

They could understand the issues with him are better. They would know how to approach him and how to interact with him. They could give their employees more training for specialized needs. They need to know more about problems they could encounter with Alzheimer's.

Anonymous_6270

They have helped me the most with the girl comes in and goes right to work. She does all kinds of things and picks up groceries for us. They are very easy to deal with and friendly.

Else S

I couldn't make it without Alyssa. Alyssa knows what to do and does a great job. She shows up on time. I would highly recommend her, not the last one I had.

Dixie E

Most of the people are good. There was one caregiver who didn't do much because I didn't tell her what to do. It depends on getting along with the people.

Pam S_15

It is a relief for her to know things are getting done. I have suggested the company before. I like that the people that we've had have been helpful and personable.

Cathy S_12

They enabled me to take care of myself at home, which is very important to me. It's easy to talk to the staff.

Donna B_41

I love how she volunteers for things and really takes a load off me. It frees me up to do other things I need to do around the house. They really got us a good match for a caregiver that does a really good job.

Jim M_43

The services have been positive because the caregiver has been reliable. I would like to see improved is to give as much notice as possible if the caregiver is not going to be there.

Anonymous_7417

They could make his life easier by interacting with him more as a person. I would like them to improve on the price and them to have more male employees.

Jo W

They helped me all around. They did what I wanted them to do. It was good service. The caregiver that I had was fantastic.

Anonymous_7361

It lets them stay home and be free. This is what they want most out of life. They have been consistent. A couple of their caregivers are totally outstanding. These ones are very responsive and understanding. Having consistent long term care providers that are experienced is the key.

Chris K_7

It gave me some rest from the pressures of caring for my wife. I liked their services because the caregiver had experience with a certain type of patient.

Judy U_1

The agency helped me the most by providing a person that was able to do what I needed. I liked this agency because the person who came to my house was exactly what I needed.

Anonymous_6894

I need help around the house and with doing chores. It depends on the type of service they need. They are geared more toward health care. I felt like I had to boss them around.

Brian S_15

The caregiver comes and gives them a bath. I like the nurse that comes over and takes care of my dad.

Laurie P_3

They kept his apartment clean. I thought the caregivers were good and that the company had things together.

Eric C_5

It helps the client a lot. They are very prompt on returning calls and easy to work with.

Anonymous_6798

The most helpful thing has been having the client taken care of. I like that the caregivers are attentive.

Susan J_14

They make my loved one comfortable and take care of them by giving them drinks and medicine. They also talk to her which she really appreciates too. We have already recommended people to this agency as the caregivers they provided we really like since they do great at ensuring all our needs are met.

Mary H_51

They do some of the heavier stuff because my energy level is low. The lady that does the scheduling is very informative and she keeps me updated when someone can't come.

Anonymous_5652

They provide a person to take him to various appointments. They are an awesome company.

Anonymous_3178

What has helped the most is that they have entertained my mother so that I don't have to. In terms of improvement, they are hard to reach and understaffed, so it is difficult to have regular communication. I like the quality of the people they provide (for the most part). I would tell a friend that they have good caretakers, and they are a good agency to work with.

Todd H_5

They have helped by helping my grandmother get up and out of bed. I would like them to improve in having the staff show up for their shifts.

Denise C_11

I am very very happy with how well qualified the caregiver is and I really like the office staff. I am very happy with the caregiver that they sent.

Herb B_1

The agency helps with safety things mostly and kitchen jobs I asked them to do. The agency should give us a caregiver that can lift my husband because of his size.

Stefanie K_1

They came out and did an evaluation and they thought that they would be a perfect fit and she was. They keep me in the loop of what is going on so that I can do my own thing.

Shelley P_1

My husband and I work from home and we have our elderly parents living with us. Having someone come out to bathe them and help with housework is very good. Our caretaker is very good.

Angela T_4

They understand what the Alzheimer's needs are. I like that they are trustworthy and on time.

Susan M

The caregiver who comes here is very friendly and is willing to do almost anything that I have for her to do, which isn't a lot, but occasionally she will help to clean my shower. It wasn't a hard job, but I cannot do it and she took care of that. My experience has been good with Morning Glory. The caregiver who comes here is really good. We have good conversations together and she fixes my breakfast and is very nice.

Deb S_2

They have given me a quality caregiver who I can trust. They are compassionate, honest, and trust-worthy. They are knowledgeable about what they are doing.

Dan P_2

They have provided companionship and she was able to help her with things. We had difficulty with staffing.

Anonymous_5127

They could have the same person and that we get them when we need them. They could be more consistent.

Carl K_2

The provider has helped us by someone being there to talk to and help with the less than exciting work that needs to be done that he does not want to do. I like that they contact me most of the time and let me know what is going on. Ken likes the people who have been assigned to assist. They do the work satisfactorily.

Dorothy A_5

They have done everything, they got me someone responsible right away. I like that they were very personable.

Lester D_1

The most important thing is that they help me to get my prescriptions in order. I like the people they send, they are pretty nice to me.

Heather A

They had great compassion and were knowledgeable. Everybody was very personable and caring.

Anonymous_4949

My grandma wouldn't allow them to do things, but there were there just really to watch over her and give some companionship. We didn't get the chance to use them that much, so I don't feel comfortable recommending them to everyone. I do think they did a good job.

Richard N_11

They aren't available, they cancel too late in advance. When they can't fill a position I have to come in and do a long shift.

Miriam P

Being able to respond faster would have been nice though part of that was just due to circumstances. It would have been nice if they could have expedited the process though. Sadly the circumstances were not as good. The lady who came and did the initial meeting was not able to contact us immediately as she was off work. When she got back though she was prompt, caring, and thorough in making sure everything was taken care of and all needs were met.

Dixie S_2

They could better communicate with us and have more consistent staffing in order to make things easier. We have issues with communication and there is an extremely high turnover rate.

Marsha D_1

They were able to bathe my mother and feed both of my parents. They communicated well with me about the care for my parents.

James H_22

They come help me with grocery shopping, light housekeeping and laundry. I like that they are really good at keeping track of us and they do a good job matching up the caregivers.

Bill W_9

The caregiver comes and takes care of her, like giving her attention that I cannot give her. They are very prompt and let me know when they are coming.

Rodney Y

It has been life saving. It has been a significant impact. I like the quality of the service and the quality of their staff is exceptional.

Andrea N

They provide relief for me in providing for my loved one. They have been very responsive to my needs. They always answer and reply quick to any questions or issues that I have. It's been a good experience overall.

Robbie H_1

It was nothing on their end it was just us letting go and leaving them to them. The ladies that came to the house actually spent the night and I felt comfortable leaving them with my dad. They seemed very compassionate. I think they did a really good job with him.

Cheryl B_12

The quality of their workers is excellent. They run my dad to errands and stuff like that. They are professional.

Irene N_4

They were there to comforter her which is what we needed the most of. The people that actually came were good, but there one girl that never actually showed up.

James A_8

I appreciate that it allows her to be home rather than a nursing home. I like that they are reliable and the staff is pleasant.

Anonymous_3826

They would sit outside the bathroom door while I took a shower. The caregivers were punctual.

Frances O

They have made it so she can stay in her own home. She keeps her company. We like the caregiver.

Shannon W_3

She helped my mom so she wasn't alone. We didn't have them long enough to know but the girl we had seemed quiet and timid.

Sandy H_6

They were able to meet his needs. They were easy to work with and the people who came out were very good to my dad.

Rachel K

It makes a huge difference with the amount of freedom we have, and it takes pressure off of us. They have been great with flexibility and times, to do nights and weekends. We've had good quality of people.

Vangie J

My mom is shy, so she doesn't let them help her with certain things. They do everything we ask of them.

Christine S_11

They have sent a girl that is good at her job. I like the lady that comes to my house. She is nice, and I don't have to tell her what to do.

Mark W_3

Their people needed to know more about what to do and what not to do. They could have had more experience.

Angela C_2

The care provider is kind. She does a great job. I like the care provider. She is wonderful.

Cindy V

It was hopeful, but stressful, in not knowing if someone would be there. It would disrupt our lives. We had problems with last-minute cancellations from the provider.

A. S

I have nothing to worry about because I know that she is being taken care of. I like that they make sure the patient is taken care of.

Joan C_1

They helped by assisting her with things that needed to be done in her apartment. There seemed to be a fair amount of turnover of personnel in the office over the last couple years, so there was some inconsistency in how things were handled.

Dennis K

I think they are having a positive effect. They are someone that comes in to show concern. I have been very happy with their careful service. They don't force you to do things, but they encourage you a lot.

Pat R_4

It is the companionship that impacts our lives, and that is what we need. They are easy to work with, and the people they send are good.

Jane L_2

If the caregiver couldn't make it, then the manager of the company showed up. We don't use them every day anymore. We just use them a couple of times to take my dad out from the nursing home. I have already recommended them. We used them for my parents when they both lived at home.

Anonymous_2703

Mom is still getting used to the care and having someone in her house. My mother is used to doing things on her own. There are some things I wish they would do, but my mom says she can do it on her own. I would like for the caregiver to prep a meal for her before she leaves. She waits for my mom to ask her to do things rather than seeing what needs to be done around the house. They were really quick in calling, and if I had a question, they would answer it right away. There is always room for improvement, and nothing is perfect, but they are doing well.

Linda K_13

They socialize with her. She enjoys that. I like our caregiver. She is great with my mom.

Mary J_23

It allowed us to get out of the house. We liked the caregiver that came to our house, and the rates were reasonable.

Wanda T_1

They do things for my husband that I otherwise would have to do after working a full-time job. It takes a load off of me. They do a little work in the kitchen and dust. It makes life much easier. They do a very good job of matching the caregiver to my loved one. They pay attention to detail.

Anonymous_2327

It has been good. I have gotten help with the things I need. Nobody is perfect, but they are very professional.

Lynn H_3

The companionship was most helpful to my mother. They make sure they tell the caregivers what is needed so they have enough information to take care of the client.

Donald M_11

They take care of things that my wife and I can't handle. The caregivers know what they are doing and are a good help.

Shirley W_8

It gives me company and gives me someone that can do things that I can not do right now. The friendliness of the people is good. They will do what I ask and will just sit and talk to me.

Dorothy O_3

They have taken mom grocery shopping or walking through Walmart. They talk with her. They have been good to mom, but they went through some behind the scenes changes in management or changed the rules, and a lot of them vented to mom. For someone like my mom who has limited interaction, she stews because they took things away. I would like for them to be more careful about what they talk about.

Neil S_1

She didn't hardly do anything. I thought she was going to help me with my bathing and showers, but she didn't. I'm not sure what they were supposed to do.

Greg H_1

We work with two specific people and they know how to work with them. There are certain rules of things we can't do, like text the person working with my dad on the weekends.

Judy G_10

It impacted me more than it impacted him because he wasn't aware of the services. It gave me a chance to get some rest because I was not getting any rest. They were wonderful because they responded with what we needed. The caregivers that came were very high quality, and we had someone that was spending the night. My husband needed to be watched and taken to the bathroom if needed. I felt like they had people that were qualified and pleasant.

Carol K_4

The caregiver will check on my sister a lot. You know if she doesn't like you, and there was only one she didn't like. I am the only one, and I am the one that comes over every so often to visit. She has really done better. I like each one of the caregivers, and they are kind and courteous. A lot of times, I go over and will spend the evening with them and my loved one. We have others in the day that work there for my sister. I haven't heard a bad thing yet.

Penny R

The caregiver is wonderful. I think they provide necessary services.

George P_5

The caregiver is somebody who takes the burden off my shoulders. They run to the store for us. As far as I know, they are doing a good job.

Melinda P

They go above and beyond what they need to do. They take care of my mom. Their services are very good. I like their customer service. They are courteous, polite, and very caring. Jeremy calls once a month to make sure everything is going okay. Overall, it's just service and it's awesome.

Rob M_1

They help her to get bathed and with her personal hygiene. They are accommodating to my schedule.

Laverne L_1

They help me the most by being here for me and doing things for me that I need done. They are good. She is very caring and takes good care of me. I like her a lot.

Marjorie T_2

They were good, they became good friends. They were very good, and they were always here when we needed them.

Anonymous_712

They help me with my loved one. They have dementia and need extra care. They need to communicate more.

Gail A

I can count on them. They do the bathing and they are social with him. It frees up time for me to go grocery shopping or do other things that I need to do. I like how they worked with me until we found somebody that really cared about and met my husband's needs.

Bonnie J

They don't give up until they find someone who fits my needs.

Kelly S_4

They would blame me for things I didn't do and not listen to my side of the story. One of the caregivers treated me like I was in a nursing home and I was paying them for me to not feel like that. They are all very lazy they want to get paid for watching TV and doing their homework from school.

Anonymous

They did everything that we expected them to do. They were caring and did what they were supposed to do. They made sure that my loved one didn't fall.

Robert C

They gave my son his bath and it really helped me out. They were good and they did everything right.

Darla L

They have built a relationship, and they are almost like family. One of the caregivers has been with us for almost a year, and she is excellent. They work with me to make sure we get the right caregiver for my mother.

Diana H

It was a relief. We had them stay with my dad during the evening hours so that way my brother, sister, and I could go home. One of us was always there during the day with him. They were reliable and friendly.

Albert and Rose M

They take charge of things and see that things run smoothly. In emergencies, they are able to supply caregivers.

Donna S

They are very dependable and prompt. They follow through on everything. It allows me to keep working.

Mel E

The service was dependable and complete. They were doing things that I couldn't do at all, since I was right out of rehab.

Doris C

The caregiver they sent is outstanding. I am old and not where I used to be. There are good people coming out of the service. It made a big impression on me and helped me out very much.

Stance C

They were available on short notice and were very helpful. They were knowledgeable, had good attitudes, and were willing to help.

Rocky H

Their people are really nice in between the caregivers and the actual people that run the agency. They are all good people. My parents are able to stay in their home longer, otherwise they'd be in a home by now.

Margaret G

I like the quality of the caregivers they send out. They could do things without being asked or do more than asked. They show up and do things for me.