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Right at Home Edwardsville, IL

3 Sunset Hills Executive Dr Ste 2 ‌ , Edwardsville, IL 62025

(618) 243-0317

Verified Partner

4.7

(94 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Edwardsville, IL in Edwardsville, Illinois

4.7

(94 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Karen E_6

    5

    May 21, 2024

    I am a current client of this provider

    This has been a positive experience because the caregiver goes above and beyond what the caregiver was hired for initially. I would recommend this agency because of our understanding and amazing caregiver.

    Melba R_1

    4

    April 18, 2024

    I am a current client of this provider

    Some caregivers are better than others. I really like my current caregiver. They are ok. I keep getting different caregivers, and the ones I like don't come back.

    Philip R_2

    5

    April 4, 2024

    I am a current client of this provider

    It is a big help. My caregivers help me with some light house duties. They do my laundry and dishes. They help bathe me and they make sure I get in bed okay. I like my three caregivers. We get along well. I like that I don't have a new person each time. I like that I have regular caregiver come.

    Jimmie G_1

    5

    March 7, 2024

    I am a current client of this provider

    They help me with my husband's day-to-day care. The workers are outstanding.

    Provider Response

    Thank you Sandra! Glad to see that our staff is so helpful in your husband's care! Best, Dave

    Maggie G_4

    5

    February 14, 2024

    I am a current client of this provider

    Just the ability for someone else to be there while my mom recovers takes a lot of the burden off of me and gives us peace of mind. Whenever we have given feedback it's been very well received, and they've been able to coordinate care accordingly.

    Provider Response

    Thank you Maggie. We're glad to see that you mom has recovered to the level where she can scale back services, she certainly is a fighter! This case is a classic demonstration of how families and in-home care can work together to create an exceptional care outcome. Best, Dave

    Barb A_5

    5

    February 14, 2024

    I am a current client of this provider

    They provide gentle, compassionate care for her so she can stay in her home. They are easy to work with. They are reliable.

    Provider Response

    Barb, thank you for your comments. We enjoy working with you towards keeping you mom comfortable and safe within the confines of her home. Best, Dave

    Diana F_3

    5

    February 6, 2024

    I am a current client of this provider

    They adjust schedules as needed. The caregivers are wonderful.

    Provider Response

    Thank you so much for the kind words Diana. It's a pleasure to care for your mom and it's always great to see that we are having an impact on her life. Dave

    Larry L_19

    4

    December 11, 2023

    I am a current client of this provider

    It has helped but we are in a difficult situation. The care is fine but I am struggling to keep up with the price.

    Pat T_10

    5

    December 11, 2023

    I am a current client of this provider

    They have helped the most by helping with dexterity problems like with hearing aids and dentures. I would recommend them because the consistency of the caregiving and the quality.

    David A_27

    5

    December 6, 2023

    I am a current client of this provider

    It is significant to my life. I like that the caregiver is very good.

    Patricia T_14

    5

    November 17, 2023

    I am a current client of this provider

    They do things that my dad and his wife can't do for themselves. They are reliable and have good personalities.

    Judith R_10

    5

    November 6, 2023

    I am a current client of this provider

    We couldn't do it without their help. I like the services of care, and we have had many caregivers that are great.

    Donna B_43

    5

    October 12, 2023

    I am a current client of this provider

    They have taken a Burdon off of me so I could work. I am very happy with their service, and they have done what they say they will do.

    Thomas J_9

    5

    October 12, 2023

    I am a current client of this provider

    They relieved me of many duties that were time-consuming. They give excellent support.

    Jan F_5

    5

    August 22, 2023

    I am a current client of this provider

    The provider has helped the most by caring vocal with my mother. The caregiver also talks to me while my mother is there and is very frank with us, which I think is very good. She also pushes my mom, but not too hard, which is something I couldn't do. I already have. I like the fact that they came out and interviewed me and my mother. They were able to get information about us and of what we wanted and what we needed.

    Carl M_6

    5

    August 7, 2023

    I am a current client of this provider

    Just knowing that they are here to provide care to my aunt is a big relief. They have been very reliable in providing good care.

    Eleanore D

    5

    June 9, 2023

    I am a current client of this provider

    It's made a big difference in my life because they've been able to help me with so much. I like the people that work for them and they are very nice.

    Carol B_54

    5

    April 7, 2023

    I am a current client of this provider

    The caregivers from the agency do what I ask. I like the agency because they are always on time.

    Judith H_14

    3

    March 20, 2023

    I am a current client of this provider

    She is pretty self-sufficient, but she just can't clean the house like she used to. She has had so many different people coming in and out and it makes her crazy. She is 92 years old and has a hard time with changes.

    Diane L_12

    5

    December 6, 2022

    I am a current client of this provider

    They really give my husband good one-on-one time, and they help him with his physical needs. I like that they are all very caring people, and the caregivers they send out are caring, so are those in the office.

    Tom R_10

    5

    December 6, 2022

    I am a current client of this provider

    They are doing an excellent job taking care of the home. I like that they are friendly and knowledgeable.

    Anonymous_6649

    4

    November 7, 2022

    I am a current client of this provider

    They have been very pleasant. They need better scheduling.

    Suzanne E_1

    5

    October 21, 2022

    I am a current client of this provider

    They have helped the most through respite. It gives me time elsewhere. I would tell a friend that the communication is good.

    Marilyn N_2

    4

    September 8, 2022

    I am a current client of this provider

    We are very pleased with how things have worked out. It has relived some tension for us with someone being with our mother every morning. I like that they are very accommodating.

    Provider Response

    Thank you for taking the time to provide a review for us Marilyn. Glad to see that your mom is accepting the program. Dave

    Michael M_71

    5

    August 18, 2022

    I am a past client of this provider

    They listened and responded to concerns, they weren't brushed off. They seem to be very compassionate and are flexible working with us.

    Provider Response

    Thank you Michael. It was a pleasure to take care of your father. Our prayers are with you and your family during this time of loss. Dave

    Jeanette G

    5

    July 7, 2022

    I am a current client of this provider

    They have helped the most with everything I need. I would tell a friend I am satisfied with them.

    Christine S_16

    5

    May 19, 2022

    I am a current client of this provider

    We love the caregiver. I can now go to work. Without them, I wouldn't be able to go to work. One thing is that the caregiver smokes and puts cigarette butts in my yard.

    Kurt G_1

    5

    April 22, 2022

    I am a current client of this provider

    It takes a lot of worry off of me and my family. Everybody is very nice and provides 24/7 service.

    Provider Response

    Thank you Kurt, It has been a pleasure to oversee your dad's care. Wonderful family! Best, Dave

    Karen W_26

    4

    April 6, 2022

    I am a current client of this provider

    The agency can be more consistent with their caregivers. I like that they are caring and professional.

    Provider Response

    Karen, thank you for taking the time to review our agency. It has certainly been a challenge to recruit and retain high quality caregivers over the past year. We will strive to find a more permanent solution for John. Our best to you and yours! Dave

    Janet P_13

    5

    March 3, 2022

    I am a current client of this provider

    The provider has helped the most by keeping my mom company. I like the agency because the people who work there are very good.

    Donna C_14

    5

    January 7, 2022

    I am a current client of this provider

    We are able to get out. They call me immediately when there is a problem.

    Bill B_23

    4

    January 6, 2022

    I am a past client of this provider

    They had a very attentive service. They have very friendly service and very attentive.

    Jackie G_4

    5

    December 4, 2021

    I am a current client of this provider

    They are easy to count on them. They are very consistent.

    Walter &

    5

    October 16, 2021

    I am a current client of this provider

    We're not supposed to drive, so the caregivers will drive us wherever we need to go. They're helpful and considerate. They do whatever we ask them to do.

    Provider Response

    Thank you Walter. It has been a pleasure to care for you and your wife for the past several years. Glad to see that you're so happy with your care team. Best, Dave

    Debra H_9

    5

    September 8, 2021

    I am a current client of this provider

    Once my mom got used to coming in on a regular basis, she feels comfortable talking to someone besides me. I don't have to worry about her when I go out. I like their responsiveness and willingness to adapt to whatever situation is going on.

    Kristi J_1

    5

    September 8, 2021

    I am a past client of this provider

    It made a pretty big impact on my mom. My dad did not understand the concept of supervision. They got him in the shower. I like that they made themselves very available and flexible for the type of care that my dad needed and the hours.

    Provider Response

    Thank you for the kind words Kristi. It was our pleasure to assist your father, and we hope that he is progressing well in rehab! Dave

    Cindy G_7

    1

    August 12, 2021

    I am a past client of this provider

    I had to do more work than the caregiver. It made it harder for me. I wish that Right at Home sent a more qualified caregiver.

    Provider Response

    Cindy, thank you for providing feedback related to our services. We're sorry that these services did not meet your expectations. As you know, our staff was unable to assess your ability to assist in transfers prior to your initial shift. We made it clear to your family that we could only provide service if you were a "one person assist". We provided a seasoned CNA for your care and it was her determination that you were unable to to be safely transferred by one trained individual. Rather than risk the health and well-being of yourself, or our staff member, we provided alternative opportunities for your care to your family and terminated services immediately.

    James S_35

    5

    July 26, 2021

    I am a past client of this provider

    My dad had a couple of caregivers that he enjoyed, sadly they quit. He did have another fill-in that he liked. They helped to cook and clean around his home. The turnover rate of the help isn't there. We needed more consistency with caregivers. This agency was there for us when we needed them.

    Lisa S_24

    3

    July 9, 2021

    I am a past client of this provider

    There were a couple of days that they were there and they helped a lot, but they weren't always dependable. They could find more dependable workers if they increased their pay.

    Anonymous_4917

    4

    June 23, 2021

    I am a current client of this provider

    I like that they are attentive and helpful. They can improve on response time.

    Judy E_6

    5

    June 11, 2021

    I am a past client of this provider

    They made it possible that I didn't have to go and sit with my dad all day. He liked the people so it was great. The people were wonderful that sat with my dad.

    Bellegirl

    5

    May 27, 2021

    Other

    Right at Home helps my family member with errands and provides personal care and companionship. The agency responds to my requests promptly and relays information to my family member's caregiver as needed.

    Charles B_20

    4

    May 18, 2021

    I am a current client of this provider

    They took care of all the things I cannot do anymore. I like how the company is very responsive and they keep their word when coming on time.

    Anonymous_4811

    4

    May 11, 2021

    I am a current client of this provider

    Some caregivers could be more attentive. They were prompt to help us, and they are there when we needed them.

    Carol H_27

    5

    April 30, 2021

    I am a past client of this provider

    They really helped me in the morning and the night to get him up for the day and down for the night. I liked that they had mostly good caregivers. Mostly there were helpful. Two caregivers were not a good fit and I had to ask them to leave.

    Marci L

    5

    March 12, 2021

    I am a current client of this provider

    They have helped her the most by sending us excellent caregivers. I would tell a friend that they are flexible with whatever we ask them to do.

    3Terri

    5

    February 25, 2021

    I am a current client of this provider

    Right at Home has provided nighttime caregiving services (11PM-7AM) at a memory care facility for a family member since December 2019. RAH was able to start services immediately. It has been very easy working with RAH especially Leatha, the scheduler. She welcomes our input on care, replies promptly to emails and perseveres to schedule care givers so all shifts are covered. We are always informed if a shift cannot be covered, but that is very rare. The care givers have been very reliable and professional. More importantly, they chart nightly about the care provided in a logbook and electronically using an online website which our family is able to access. This website also provides us with a calendar showing the schedule of care givers and billing information. This is a great communication tool. Our family is so thankful for the service provided by RAH. We have been very pleased. I would recommend RAH.

    MJN54

    5

    February 22, 2021

    I am a current client of this provider

    I need help in my home while my fractured shoulder heals. The personal care people are friendly, professional, always on time, experienced, and very responsive to my requests. I don't need all they provide but I what I do need they provide and help me regain my independence. I have recommended them to friends.

    Sandy S_15

    5

    February 20, 2021

    I am a current client of this provider

    They have sent someone that turned out to be very good. She fixes lunch and cleans it up. She also helps my loved one get dressed after he showers. I like the person that I got from them.

    Jean M_24

    5

    February 5, 2021

    I am a past client of this provider

    He liked to have new people come over and talk with him and help him out. I like that they are always reliable.

    Gilbert C_3

    5

    January 8, 2021

    I am a past client of this provider

    They helped with feeding, changing, and medication. I liked their flexibility.

    Laura G_6

    4

    March 17, 2020

    I am a current client of this provider

    If they allowed the caregiver to fill the pill box for non prescription medications that would be a big help. The staff and manager and organization is great, but the caregiver is not the brightest and she is a little spacey.

    Anonymous_3432

    5

    March 9, 2020

    I am a current client of this provider

    They've been my legs. I appreciate their honesty.

    John W_39

    5

    February 25, 2020

    I am a past client of this provider

    They are always on time. I liked how they have very pleasant attitudes and how they get the work done.

    Mike B_9

    5

    February 19, 2020

    I am a current client of this provider

    They take care of her and what needs to be done. They show up on time and do their job.

    Jonella D

    5

    February 11, 2020

    I am a past client of this provider

    My mom was less willing to have someone in her home, but the program and people were great. I already have recommended them.

    Jackie C_4

    5

    January 27, 2020

    I am a current client of this provider

    She's a little stubborn. She has her own rules about what she wants to do. They frequently are very effective in getting her to expand her horizons. It's given her someone to have there for her safety. I like the young lady that takes care of my friend. I also like that I can call Dave, the person who owns the office, anytime that I want to.

    Verna F

    5

    December 20, 2019

    I am a past client of this provider

    They provided care for my aunt over a holiday weekend when I couldn't be there. They are very timely in getting the arrangements set up. The care was good.

    Sharon S_9

    5

    December 11, 2019

    I am a current client of this provider

    They always have someone there. They have had the same person for my relative, which is important, for over a year. I am very happy with them. I like that they are organized.

    Roger D_3

    5

    November 12, 2019

    I am a current client of this provider

    When they assist my mom, she gets along so well when I can't be there. They do what they say they are going to do. They show up on time. They help with cleaning and preparing food. They stay awake during the job. They are very pleasant to deal with.

    Arthur W_1

    5

    November 12, 2019

    I am a current client of this provider

    They cook and clean for her. The office staff keeps in touch and is always available to talk to when you need.

    Lester D

    4

    October 10, 2019

    I am a past client of this provider

    The first couple couldn't really boil water. They could have used a little more experience. They did a pretty good job, and the girls were nice.

    Kim W_4

    5

    September 12, 2019

    I am a current client of this provider

    I like that they are easy to work with. They are very good about working around your schedule.

    Phil C_1

    5

    September 12, 2019

    I am a current client of this provider

    I wouldn't be able to stay in my apartment without the help. I like everything. The person who is assigned to me knows what she is doing and has helped me get along much better than I would on my own. I appreciate her. She is reliable.

    Vicki B_5

    5

    August 21, 2019

    I am a past client of this provider

    They were reliable and thorough. They responded well, communicated well, and were on top of things.

    Maribeth J

    5

    August 21, 2019

    I am a current client of this provider

    I'm in a wheelchair, so my caregiver helps me with getting things done on time. My caregiver and I get along very well because they're friendly and do what I ask them to do.

    Bill Z

    5

    August 21, 2019

    I am a current client of this provider

    They get me dressed and feed me breakfast in the morning. They couldn't be any better. It's always been good.

    Portia S

    5

    July 22, 2019

    I am a current client of this provider

    They are there, getting her involved in activities, getting her outside, and keeping her from being asleep all of the time. The service is good, the people are good, everything is prompt and on time, and they take good care of her.

    Kathy E_4

    5

    June 21, 2019

    I am a current client of this provider

    It gives me peace of mind knowing someone will be there. They're flexible and seem to be able to meet the needs of my parents.

    Regina C_1

    5

    May 22, 2019

    I am a current client of this provider

    The most helpful thing they do for his is shower and dress him. I like the quality of their caregivers because they are very attentive.

    Corinne M

    5

    April 29, 2019

    I am a current client of this provider

    I can't go out, but they do take me out on occasion. I like the fact that I can stay at home mostly.

    Diana H_5

    5

    March 18, 2019

    I am a current client of this provider

    They show up when they are supposed to and sitting with my mom. They are friendly and caring. I don't have to worry when I leave because they are here to take care of mom. They are very flexible, and I like the woman that comes and takes care of my mom and sits with her. The agency themselves are very nice and accommodating.

    Mitzi P

    5

    February 20, 2019

    I am a current client of this provider

    They make my mom's quality of life so much better. My mom has dementia and they help her with anything. They are so good to our mom. Right at Home sends good people. The ladies they send over are so personable. One regular that we have is so dependable and is basically family. We can trust her with anything.

    Lori F_1

    5

    January 21, 2019

    I am a past client of this provider

    They were flexible, and they would go with the flow. They were very responsive and had good communication. They asked a lot of questions to make sure that they were meeting my moms needs.

    Richard R

    5

    December 11, 2018

    I am a current client of this provider

    If I could care for my loved one myself, we wouldn't have the services. The caregivers interact with my loved one, and they don't just play with their phones.

    Sue S_1

    5

    September 19, 2018

    I am a past client of this provider

    It was fantastic and it sure helped. They were personable and took care of her needs. They were easy to work with schedule-wise and the caregiver they sent us, Wendy, was fantastic. She got along with pearl very well.

    Jean B_1

    4

    September 19, 2018

    I am a past client of this provider

    She got along well with them and interacted with her. I had a couple mix-ups with the scheduling. One day I came in earlier than expected and the caregiver that was here just drug her feet and didn't snap to things.

    Anonymous

    4

    July 26, 2018

    I am a past client of this provider

    They caregivers helped my loved one the most by staying with them when they didn't know where they were. They could be better priced.

    Cindy G_2

    4

    July 20, 2018

    I am a current client of this provider

    It makes things easier having the lady take my mom to the store. When we first got started with Right at Home, we had some problems with the caregivers not showing up, but my mom doesn't need that level of care anymore.

    Rita B_4

    5

    June 27, 2018

    I am a current client of this provider

    Their impact is very important. My dad is at the end of his life so it is needed when possible. Tonight we were able to take my mom out to dinner and not worry about him. We can't always be there for those meals. Right at Home is reliable, professional, and flexible with scheduling.

    Marilyn C

    5

    May 26, 2018

    I am a past client of this provider

    It definitely helped her through the loss of her ability to drive. My mom liked the girl that drove her, she said she was a sweet girl.

    Wayne B

    5

    May 19, 2018

    I am a current client of this provider

    We've had very good luck with these people. They're professional. The supervisor checks in almost every month. There is a great follow up.

    Kathy A

    5

    March 14, 2018

    I am a current client of this provider

    The employees, specifically caregivers, are great. There are very few incidences, it's a well rounded business. It gives peace of mind knowing their quality of care is the best.

    Mike Z

    5

    March 14, 2018

    I am a current client of this provider

    They have been really good with my mother and she likes them. They are very attentive, responsible, kind to her, and patient.

    Pam M

    5

    December 13, 2017

    I am a past client of this provider

    I would tell someone that Right at Home was super flexible and I almost needed a caregiver again but worked out and I did not need Right at Home. For my life, it was nice to know my loved one was safe and someone was there for her.

    Larry R

    5

    December 13, 2017

    I am a current client of this provider

    I would be very likely to recommend Right at Home to others and I have before, since the services are very dependable. The services allow me to run errands while Larry is taken care of.

    Margaret K

    4

    November 18, 2017

    I am a past client of this provider

    Right at Home sometimes didn't have people show up. They took very good care of my loved one and watched him closely when they came through the night and the day. They took care of him adequately. Right at Home was very helpful, except when they didn't show up. It helped when I could get my rest and sleep before coming again the next day.

    Gordan C

    4

    November 14, 2017

    I am a past client of this provider

    I would refer others to Right at Home because they were always on time and were attentive. Right at Home's caregivers basically sat with my mother, but I do know that they could have provide more services, like cooking and cleaning, had my mother required it.

    Cochran

    5

    November 8, 2017

    I am a past client of this provider

    Providers were very good and always there. Would recommend.

    Steve F_1

    5

    September 21, 2017

    I am a past client of this provider

    Right at Home is a very caring agency. The services from Right at Home were very helpful. It was very necessary and it had really helped us out.

    Paula B_1

    4

    September 21, 2017

    I am a past client of this provider

    Right at Home is very caring. Right at Home fed my loved one and took care of his daily needs.

    Sharon D_3

    5

    September 21, 2017

    I am a current client of this provider

    Right at Home is very good and very considerate. They've been great for me. Right at Home is great at helping me with errands, shopping, and just assisting me in my daily life.

    KathyMRobin

    5

    September 8, 2017

    I am a past client of this provider

    Great experience with Right at Home!! Terrie T. was super nice and gave helpful information, and kept in touch with us. The girls that took care of my mom were fantastic. Would definitely recommend Right at Home to anyone in need of home care.

    Charles D

    5

    August 17, 2017

    I am a current client of this provider

    Right at Home usually has people on duty and I have good caregivers. The caregivers are friendly, helpful, and do a good job.

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    Services and Amenities of Right at Home Edwardsville, IL in Edwardsville, Illinois

    Bonds & Insurance

    • Is Bonded and Insured

    Sub-types of Home Care

    • Full Service Agency

    Companionship & Escort Assistance

    • Companionship Services

    Transportation & Shopping

    • Transportation Services for General Shopping

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Interview Every Team Member in Person
    • Reference Checks
    • Continual Training

    Housekeeping & Maintenance

    • Housekeeping Services

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Staff Drug Screening
    • Background Checks

    Health Services

    • Companion Care

    Personal Care

    • Personal Care Assistants
    • Meal Preparation
    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Additional Amenity Information

    • Licenses: 3001428

    About Right at Home Edwardsville, IL in Edwardsville, Illinois

    Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

    Custom Care Plan

    From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

    Caregiver Training and Care Supervision

    Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

    Visit Website

    Map of Right at Home Edwardsville, IL

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