Right at Home Edwardsville, IL

Offers Home Care

81 Reviews

2019, 2020, 2021, 2022, 2023

3 Sunset Hills Executive Dr Ste 2 ‌

Edwardsville

62025

Right at Home Edwardsville, IL

https://d13iq96prksfh0.cloudfront.net/cdn/photos/167027/730x450%23.jpeg

4.7 81

Pat T_10 2023-02-13 We have the caregivers come in for my elderly mother who needs help with certain things. They provide a crucial role in that. I like that they have caregivers and backup caregivers. If someone calls in sick, they can substitute someone in. I am a current client of this provider

5 5 1

Carl M_6 2023-01-06 They provide coverage for my aunt on the weekend which relieves stress for me. Certain times they could do better with communicating. I am a current client of this provider

5 4 1

Diane L_12 2022-12-06 They really give my husband good one-on-one time, and they help him with his physical needs. I like that they are all very caring people, and the caregivers they send out are caring, so are those in the office. I am a current client of this provider

5 5 1

Tom R_10 2022-12-06 They are doing an excellent job taking care of the home. I like that they are friendly and knowledgeable. I am a current client of this provider

5 5 1

Jerry R_14 2022-11-17 They keep dad out of the basement because he has a tendency to fall down. I like how flexible they are to meet your needs. I am a current client of this provider

5 5 1

Anonymous_6649 2022-11-07 They have been very pleasant. They need better scheduling. I am a current client of this provider

5 4 1

Suzanne E_1 2022-10-20 They have helped the most through respite. It gives me time elsewhere. I would tell a friend that the communication is good. I am a current client of this provider

5 5 1

Diana F_3 2022-10-06 The services are a good impact on Felicia. I would recommend them they are doing a good job. I am a current client of this provider

5 5 1

Marilyn N_2 2022-09-07 We are very pleased with how things have worked out. It has relived some tension for us with someone being with our mother every morning. I like that they are very accommodating. I am a current client of this provider

5 4 1

Michael M_71 2022-08-18 They listened and responded to concerns, they weren't brushed off. They seem to be very compassionate and are flexible working with us. I am a past client of this provider

5 5 1

Jeanette G 2022-07-06 They have helped the most with everything I need. I would tell a friend I am satisfied with them. I am a current client of this provider

5 5 1

Melba R_1 2022-06-07 They have made it positive by doing what I need and being on time. I like the caregiver I have now. I am a current client of this provider

5 5 1

Christine S_16 2022-05-19 We love the caregiver. I can now go to work. Without them, I wouldn't be able to go to work. One thing is that the caregiver smokes and puts cigarette butts in my yard. I am a current client of this provider

5 5 1

Kurt G_1 2022-04-22 It takes a lot of worry off of me and my family. Everybody is very nice and provides 24/7 service. I am a current client of this provider

5 5 1

Karen W_26 2022-04-05 The agency can be more consistent with their caregivers. I like that they are caring and professional. I am a current client of this provider

5 4 1

Janet P_13 2022-03-03 The provider has helped the most by keeping my mom company. I like the agency because the people who work there are very good. I am a current client of this provider

5 5 1

Donna C_14 2022-01-07 We are able to get out. They call me immediately when there is a problem. I am a current client of this provider

5 5 1

Bill B_23 2022-01-06 They had a very attentive service. They have very friendly service and very attentive. I am a past client of this provider

5 4 1

Karen E_6 2021-12-17 They have helped me the most by being there for my mom. They are reliable and the people are friendly. I am a current client of this provider

5 5 1

Jackie G_4 2021-12-03 They are easy to count on them. They are very consistent. I am a current client of this provider

5 5 1

Walter & 2021-10-15 We're not supposed to drive, so the caregivers will drive us wherever we need to go. They're helpful and considerate. They do whatever we ask them to do. I am a current client of this provider

5 5 1

Debra H_9 2021-09-08 Once my mom got used to coming in on a regular basis, she feels comfortable talking to someone besides me. I don't have to worry about her when I go out. I like their responsiveness and willingness to adapt to whatever situation is going on. I am a current client of this provider

5 5 1

Kristi J_1 2021-09-08 It made a pretty big impact on my mom. My dad did not understand the concept of supervision. They got him in the shower. I like that they made themselves very available and flexible for the type of care that my dad needed and the hours. I am a past client of this provider

5 5 1

Cindy G_7 2021-08-12 I had to do more work than the caregiver. It made it harder for me. I wish that Right at Home sent a more qualified caregiver. I am a past client of this provider

5 1 1

James S_35 2021-07-26 My dad had a couple of caregivers that he enjoyed, sadly they quit. He did have another fill-in that he liked. They helped to cook and clean around his home. The turnover rate of the help isn't there. We needed more consistency with caregivers. This agency was there for us when we needed them. I am a past client of this provider

5 5 1

Lisa S_24 2021-07-09 There were a couple of days that they were there and they helped a lot, but they weren't always dependable. They could find more dependable workers if they increased their pay. I am a past client of this provider

5 3 1

Anonymous_4917 2021-06-23 I like that they are attentive and helpful. They can improve on response time. I am a current client of this provider

5 4 1

Judy E_6 2021-06-11 They made it possible that I didn't have to go and sit with my dad all day. He liked the people so it was great. The people were wonderful that sat with my dad. I am a past client of this provider

5 5 1

Bellegirl 2021-05-27 Right at Home helps my family member with errands and provides personal care and companionship. The agency responds to my requests promptly and relays information to my family member's caregiver as needed. Other

5 5 1

Charles B_20 2021-05-17 They took care of all the things I cannot do anymore. I like how the company is very responsive and they keep their word when coming on time. I am a current client of this provider

5 4 1

Anonymous_4811 2021-05-10 Some caregivers could be more attentive. They were prompt to help us, and they are there when we needed them. I am a current client of this provider

5 4 1

Carol H_27 2021-04-30 They really helped me in the morning and the night to get him up for the day and down for the night. I liked that they had mostly good caregivers. Mostly there were helpful. Two caregivers were not a good fit and I had to ask them to leave. I am a past client of this provider

5 5 1

Marci L 2021-03-12 They have helped her the most by sending us excellent caregivers. I would tell a friend that they are flexible with whatever we ask them to do. I am a current client of this provider

5 5 1

3Terri 2021-02-25 Right at Home has provided nighttime caregiving services (11PM-7AM) at a memory care facility for a family member since December 2019. RAH was able to start services immediately. It has been very easy working with RAH especially Leatha, the scheduler. She welcomes our input on care, replies promptly to emails and perseveres to schedule care givers so all shifts are covered. We are always informed if a shift cannot be covered, but that is very rare. The care givers have been very reliable and professional. More importantly, they chart nightly about the care provided in a logbook and electronically using an online website which our family is able to access. This website also provides us with a calendar showing the schedule of care givers and billing information. This is a great communication tool. Our family is so thankful for the service provided by RAH. We have been very pleased. I would recommend RAH. I am a current client of this provider

5 5 1

MJN54 2021-02-22 I need help in my home while my fractured shoulder heals. The personal care people are friendly, professional, always on time, experienced, and very responsive to my requests. I don't need all they provide but I what I do need they provide and help me regain my independence. I have recommended them to friends. I am a current client of this provider

5 5 1

Sandy S_15 2021-02-19 They have sent someone that turned out to be very good. She fixes lunch and cleans it up. She also helps my loved one get dressed after he showers. I like the person that I got from them. I am a current client of this provider

5 5 1

Jean M_24 2021-02-05 He liked to have new people come over and talk with him and help him out. I like that they are always reliable. I am a past client of this provider

5 5 1

Gilbert C_3 2021-01-07 They helped with feeding, changing, and medication. I liked their flexibility. I am a past client of this provider

5 5 1

Laura G_6 2020-03-17 If they allowed the caregiver to fill the pill box for non prescription medications that would be a big help. The staff and manager and organization is great, but the caregiver is not the brightest and she is a little spacey. I am a current client of this provider

5 4 1

Anonymous_3432 2020-03-09 They've been my legs. I appreciate their honesty. I am a current client of this provider

5 5 1

John W_39 2020-02-25 They are always on time. I liked how they have very pleasant attitudes and how they get the work done. I am a past client of this provider

5 5 1

Mike B_9 2020-02-19 They take care of her and what needs to be done. They show up on time and do their job. I am a current client of this provider

5 5 1

Jonella D 2020-02-10 My mom was less willing to have someone in her home, but the program and people were great. I already have recommended them. I am a past client of this provider

5 5 1

Jackie C_4 2020-01-27 She's a little stubborn. She has her own rules about what she wants to do. They frequently are very effective in getting her to expand her horizons. It's given her someone to have there for her safety. I like the young lady that takes care of my friend. I also like that I can call Dave, the person who owns the office, anytime that I want to. I am a current client of this provider

5 5 1

Verna F 2019-12-19 They provided care for my aunt over a holiday weekend when I couldn't be there. They are very timely in getting the arrangements set up. The care was good. I am a past client of this provider

5 5 1

Sharon S_9 2019-12-11 They always have someone there. They have had the same person for my relative, which is important, for over a year. I am very happy with them. I like that they are organized. I am a current client of this provider

5 5 1

Roger D_3 2019-11-12 When they assist my mom, she gets along so well when I can't be there. They do what they say they are going to do. They show up on time. They help with cleaning and preparing food. They stay awake during the job. They are very pleasant to deal with. I am a current client of this provider

5 5 1

Arthur W_1 2019-11-12 They cook and clean for her. The office staff keeps in touch and is always available to talk to when you need. I am a current client of this provider

5 5 1

Lester D 2019-10-09 The first couple couldn't really boil water. They could have used a little more experience. They did a pretty good job, and the girls were nice. I am a past client of this provider

5 4 1

Kim W_4 2019-09-12 I like that they are easy to work with. They are very good about working around your schedule. I am a current client of this provider

5 5 1

Phil C_1 2019-09-12 I wouldn't be able to stay in my apartment without the help. I like everything. The person who is assigned to me knows what she is doing and has helped me get along much better than I would on my own. I appreciate her. She is reliable. I am a current client of this provider

5 5 1

Vicki B_5 2019-08-21 They were reliable and thorough. They responded well, communicated well, and were on top of things. I am a past client of this provider

5 5 1

Maribeth J 2019-08-21 I'm in a wheelchair, so my caregiver helps me with getting things done on time. My caregiver and I get along very well because they're friendly and do what I ask them to do. I am a current client of this provider

5 5 1

Bill Z 2019-08-21 They get me dressed and feed me breakfast in the morning. They couldn't be any better. It's always been good. I am a current client of this provider

5 5 1

Portia S 2019-07-22 They are there, getting her involved in activities, getting her outside, and keeping her from being asleep all of the time. The service is good, the people are good, everything is prompt and on time, and they take good care of her. I am a current client of this provider

5 5 1

Kathy E_4 2019-06-21 It gives me peace of mind knowing someone will be there. They're flexible and seem to be able to meet the needs of my parents. I am a current client of this provider

5 5 1

Regina C_1 2019-05-22 The most helpful thing they do for his is shower and dress him. I like the quality of their caregivers because they are very attentive. I am a current client of this provider

5 5 1

Corinne M 2019-04-29 I can't go out, but they do take me out on occasion. I like the fact that I can stay at home mostly. I am a current client of this provider

5 5 1

Diana H_5 2019-03-18 They show up when they are supposed to and sitting with my mom. They are friendly and caring. I don't have to worry when I leave because they are here to take care of mom. They are very flexible, and I like the woman that comes and takes care of my mom and sits with her. The agency themselves are very nice and accommodating. I am a current client of this provider

5 5 1

Mitzi P 2019-02-20 They make my mom's quality of life so much better. My mom has dementia and they help her with anything. They are so good to our mom. Right at Home sends good people. The ladies they send over are so personable. One regular that we have is so dependable and is basically family. We can trust her with anything. I am a current client of this provider

5 5 1

Lori F_1 2019-01-21 They were flexible, and they would go with the flow. They were very responsive and had good communication. They asked a lot of questions to make sure that they were meeting my moms needs. I am a past client of this provider

5 5 1

Richard R 2018-12-11 If I could care for my loved one myself, we wouldn't have the services. The caregivers interact with my loved one, and they don't just play with their phones. I am a current client of this provider

5 5 1

Sue S_1 2018-09-19 It was fantastic and it sure helped. They were personable and took care of her needs. They were easy to work with schedule-wise and the caregiver they sent us, Wendy, was fantastic. She got along with pearl very well. I am a past client of this provider

5 5 1

Jean B_1 2018-09-19 She got along well with them and interacted with her. I had a couple mix-ups with the scheduling. One day I came in earlier than expected and the caregiver that was here just drug her feet and didn't snap to things. I am a past client of this provider

5 4 1

Anonymous 2018-07-26 They caregivers helped my loved one the most by staying with them when they didn't know where they were. They could be better priced. I am a past client of this provider

5 4 1

Cindy G_2 2018-07-19 It makes things easier having the lady take my mom to the store. When we first got started with Right at Home, we had some problems with the caregivers not showing up, but my mom doesn't need that level of care anymore. I am a current client of this provider

5 4 1

Rita B_4 2018-06-26 Their impact is very important. My dad is at the end of his life so it is needed when possible. Tonight we were able to take my mom out to dinner and not worry about him. We can't always be there for those meals. Right at Home is reliable, professional, and flexible with scheduling. I am a current client of this provider

5 5 1

Marilyn C 2018-05-25 It definitely helped her through the loss of her ability to drive. My mom liked the girl that drove her, she said she was a sweet girl. I am a past client of this provider

5 5 1

Wayne B 2018-05-18 We've had very good luck with these people. They're professional. The supervisor checks in almost every month. There is a great follow up. I am a current client of this provider

5 5 1

Kathy A 2018-03-14 The employees, specifically caregivers, are great. There are very few incidences, it's a well rounded business. It gives peace of mind knowing their quality of care is the best. I am a current client of this provider

5 5 1

Mike Z 2018-03-14 They have been really good with my mother and she likes them. They are very attentive, responsible, kind to her, and patient. I am a current client of this provider

5 5 1

Pam M 2017-12-12 I would tell someone that Right at Home was super flexible and I almost needed a caregiver again but worked out and I did not need Right at Home. For my life, it was nice to know my loved one was safe and someone was there for her. I am a past client of this provider

5 5 1

Larry R 2017-12-12 I would be very likely to recommend Right at Home to others and I have before, since the services are very dependable. The services allow me to run errands while Larry is taken care of. I am a current client of this provider

5 5 1

Margaret K 2017-11-17 Right at Home sometimes didn't have people show up. They took very good care of my loved one and watched him closely when they came through the night and the day. They took care of him adequately. Right at Home was very helpful, except when they didn't show up. It helped when I could get my rest and sleep before coming again the next day. I am a past client of this provider

5 4 1

Gordan C 2017-11-14 I would refer others to Right at Home because they were always on time and were attentive. Right at Home's caregivers basically sat with my mother, but I do know that they could have provide more services, like cooking and cleaning, had my mother required it. I am a past client of this provider

5 4 1

Cochran 2017-11-08 Providers were very good and always there. Would recommend. I am a past client of this provider

5 5 1

Steve F_1 2017-09-21 Right at Home is a very caring agency. The services from Right at Home were very helpful. It was very necessary and it had really helped us out. I am a past client of this provider

5 5 1

Paula B_1 2017-09-21 Right at Home is very caring. Right at Home fed my loved one and took care of his daily needs. I am a past client of this provider

5 4 1

Sharon D_3 2017-09-21 Right at Home is very good and very considerate. They've been great for me. Right at Home is great at helping me with errands, shopping, and just assisting me in my daily life. I am a current client of this provider

5 5 1

KathyMRobin 2017-09-07 Great experience with Right at Home!! Terrie T. was super nice and gave helpful information, and kept in touch with us. The girls that took care of my mom were fantastic. Would definitely recommend Right at Home to anyone in need of home care. I am a past client of this provider

5 5 1

Charles D 2017-08-17 Right at Home usually has people on duty and I have good caregivers. The caregivers are friendly, helpful, and do a good job. I am a current client of this provider

5 5 1

Call (618) 243-0317

2019, 2020, 2021, 2022, 2023

Right at Home Edwardsville, IL (618) 243-0317

View Photos

Get cost information

Contact for Costs

Find out availability

Contact for Hours

Ask about payment options

Get Options

Reviews of Right at Home Edwardsville, IL

81 Reviews Write a review

Home Care Reviews for Right at Home Edwardsville, IL

February 13, 2023

By Pat T_10

I am a current client of this provider

We have the caregivers come in for my elderly mother who needs help with certain things. They provide a crucial role in that. I like that they have caregivers and backup caregivers. If someone calls in sick, they can substitute someone in.

January 06, 2023

By Carl M_6

I am a current client of this provider

They provide coverage for my aunt on the weekend which relieves stress for me. Certain times they could do better with communicating.

December 06, 2022

By Diane L_12

I am a current client of this provider

They really give my husband good one-on-one time, and they help him with his physical needs. I like that they are all very caring people, and the caregivers they send out are caring, so are those in the office.

December 06, 2022

By Tom R_10

I am a current client of this provider

They are doing an excellent job taking care of the home. I like that they are friendly and knowledgeable.

November 17, 2022

By Jerry R_14

I am a current client of this provider

They keep dad out of the basement because he has a tendency to fall down. I like how flexible they are to meet your needs.

Provider Response

Thank you for your comments Jerry, we've enjoyed caring for your dad and to see the overall improvement in his quality of life. Best, Dave

November 07, 2022

By Anonymous_6649

I am a current client of this provider

They have been very pleasant. They need better scheduling.

October 20, 2022

By Suzanne E_1

I am a current client of this provider

They have helped the most through respite. It gives me time elsewhere. I would tell a friend that the communication is good.

October 06, 2022

By Diana F_3

I am a current client of this provider

The services are a good impact on Felicia. I would recommend them they are doing a good job.

Provider Response

Thank you so much for the kind words Diana. It's a pleasure to care for your mom and it's always great to see that we are having an impact on her life. Dave

September 07, 2022

By Marilyn N_2

I am a current client of this provider

We are very pleased with how things have worked out. It has relived some tension for us with someone being with our mother every morning. I like that they are very accommodating.

Provider Response

Thank you for taking the time to provide a review for us Marilyn. Glad to see that your mom is accepting the program. Dave

August 18, 2022

By Michael M_71

I am a past client of this provider

They listened and responded to concerns, they weren't brushed off. They seem to be very compassionate and are flexible working with us.

Provider Response

Thank you Michael. It was a pleasure to take care of your father. Our prayers are with you and your family during this time of loss. Dave

July 06, 2022

By Jeanette G

I am a current client of this provider

They have helped the most with everything I need. I would tell a friend I am satisfied with them.

June 07, 2022

By Melba R_1

I am a current client of this provider

They have made it positive by doing what I need and being on time. I like the caregiver I have now.

May 19, 2022

By Christine S_16

I am a current client of this provider

We love the caregiver. I can now go to work. Without them, I wouldn't be able to go to work. One thing is that the caregiver smokes and puts cigarette butts in my yard.

April 22, 2022

By Kurt G_1

I am a current client of this provider

It takes a lot of worry off of me and my family. Everybody is very nice and provides 24/7 service.

Provider Response

Thank you Kurt, It has been a pleasure to oversee your dad's care. Wonderful family! Best, Dave

April 05, 2022

By Karen W_26

I am a current client of this provider

The agency can be more consistent with their caregivers. I like that they are caring and professional.

Provider Response

Karen, thank you for taking the time to review our agency. It has certainly been a challenge to recruit and retain high quality caregivers over the past year. We will strive to find a more permanent solution for John. Our best to you and yours! Dave

March 03, 2022

By Janet P_13

I am a current client of this provider

The provider has helped the most by keeping my mom company. I like the agency because the people who work there are very good.

January 07, 2022

By Donna C_14

I am a current client of this provider

We are able to get out. They call me immediately when there is a problem.

January 06, 2022

By Bill B_23

I am a past client of this provider

They had a very attentive service. They have very friendly service and very attentive.

December 17, 2021

By Karen E_6

I am a current client of this provider

They have helped me the most by being there for my mom. They are reliable and the people are friendly.

December 03, 2021

By Jackie G_4

I am a current client of this provider

They are easy to count on them. They are very consistent.

October 15, 2021

By Walter &

I am a current client of this provider

We're not supposed to drive, so the caregivers will drive us wherever we need to go. They're helpful and considerate. They do whatever we ask them to do.

Provider Response

Thank you Walter. It has been a pleasure to care for you and your wife for the past several years. Glad to see that you're so happy with your care team. Best, Dave

September 08, 2021

By Debra H_9

I am a current client of this provider

Once my mom got used to coming in on a regular basis, she feels comfortable talking to someone besides me. I don't have to worry about her when I go out. I like their responsiveness and willingness to adapt to whatever situation is going on.

September 08, 2021

By Kristi J_1

I am a past client of this provider

It made a pretty big impact on my mom. My dad did not understand the concept of supervision. They got him in the shower. I like that they made themselves very available and flexible for the type of care that my dad needed and the hours.

Provider Response

Thank you for the kind words Kristi. It was our pleasure to assist your father, and we hope that he is progressing well in rehab! Dave

August 12, 2021

By Cindy G_7

I am a past client of this provider

I had to do more work than the caregiver. It made it harder for me. I wish that Right at Home sent a more qualified caregiver.

Provider Response

Cindy, thank you for providing feedback related to our services. We're sorry that these services did not meet your expectations. As you know, our staff was unable to assess your ability to assist in transfers prior to your initial shift. We made it clear to your family that we could only provide service if you were a "one person assist". We provided a seasoned CNA for your care and it was her determination that you were unable to to be safely transferred by one trained individual. Rather than risk the health and well-being of yourself, or our staff member, we provided alternative opportunities for your care to your family and terminated services immediately.

July 26, 2021

By James S_35

I am a past client of this provider

My dad had a couple of caregivers that he enjoyed, sadly they quit. He did have another fill-in that he liked. They helped to cook and clean around his home. The turnover rate of the help isn't there. We needed more consistency with caregivers. This agency was there for us when we needed them.

July 09, 2021

By Lisa S_24

I am a past client of this provider

There were a couple of days that they were there and they helped a lot, but they weren't always dependable. They could find more dependable workers if they increased their pay.

June 23, 2021

By Anonymous_4917

I am a current client of this provider

I like that they are attentive and helpful. They can improve on response time.

June 11, 2021

By Judy E_6

I am a past client of this provider

They made it possible that I didn't have to go and sit with my dad all day. He liked the people so it was great. The people were wonderful that sat with my dad.

May 27, 2021

By Bellegirl

Other

Right at Home helps my family member with errands and provides personal care and companionship. The agency responds to my requests promptly and relays information to my family member's caregiver as needed.

May 17, 2021

By Charles B_20

I am a current client of this provider

They took care of all the things I cannot do anymore. I like how the company is very responsive and they keep their word when coming on time.

May 10, 2021

By Anonymous_4811

I am a current client of this provider

Some caregivers could be more attentive. They were prompt to help us, and they are there when we needed them.

April 30, 2021

By Carol H_27

I am a past client of this provider

They really helped me in the morning and the night to get him up for the day and down for the night. I liked that they had mostly good caregivers. Mostly there were helpful. Two caregivers were not a good fit and I had to ask them to leave.

March 12, 2021

By Marci L

I am a current client of this provider

They have helped her the most by sending us excellent caregivers. I would tell a friend that they are flexible with whatever we ask them to do.

February 25, 2021

By 3Terri

I am a current client of this provider

Right at Home has provided nighttime caregiving services (11PM-7AM) at a memory care facility for a family member since December 2019. RAH was able to start services immediately. It has been very easy working with RAH especially Leatha, the scheduler. She welcomes our input on care, replies promptly to emails and perseveres to schedule care givers so all shifts are covered. We are always informed if a shift cannot be covered, but that is very rare. The care givers have been very reliable and professional. More importantly, they chart nightly about the care provided in a logbook and electronically using an online website which our family is able to access. This website also provides us with a calendar showing the schedule of care givers and billing information. This is a great communication tool. Our family is so thankful for the service provided by RAH. We have been very pleased. I would recommend RAH.

February 22, 2021

By MJN54

I am a current client of this provider

I need help in my home while my fractured shoulder heals. The personal care people are friendly, professional, always on time, experienced, and very responsive to my requests. I don't need all they provide but I what I do need they provide and help me regain my independence. I have recommended them to friends.

February 19, 2021

By Sandy S_15

I am a current client of this provider

They have sent someone that turned out to be very good. She fixes lunch and cleans it up. She also helps my loved one get dressed after he showers. I like the person that I got from them.

February 05, 2021

By Jean M_24

I am a past client of this provider

He liked to have new people come over and talk with him and help him out. I like that they are always reliable.

January 07, 2021

By Gilbert C_3

I am a past client of this provider

They helped with feeding, changing, and medication. I liked their flexibility.

March 17, 2020

By Laura G_6

I am a current client of this provider

If they allowed the caregiver to fill the pill box for non prescription medications that would be a big help. The staff and manager and organization is great, but the caregiver is not the brightest and she is a little spacey.

March 09, 2020

By Anonymous_3432

I am a current client of this provider

They've been my legs. I appreciate their honesty.

February 25, 2020

By John W_39

I am a past client of this provider

They are always on time. I liked how they have very pleasant attitudes and how they get the work done.

February 19, 2020

By Mike B_9

I am a current client of this provider

They take care of her and what needs to be done. They show up on time and do their job.

February 10, 2020

By Jonella D

I am a past client of this provider

My mom was less willing to have someone in her home, but the program and people were great. I already have recommended them.

January 27, 2020

By Jackie C_4

I am a current client of this provider

She's a little stubborn. She has her own rules about what she wants to do. They frequently are very effective in getting her to expand her horizons. It's given her someone to have there for her safety. I like the young lady that takes care of my friend. I also like that I can call Dave, the person who owns the office, anytime that I want to.

December 19, 2019

By Verna F

I am a past client of this provider

They provided care for my aunt over a holiday weekend when I couldn't be there. They are very timely in getting the arrangements set up. The care was good.

December 11, 2019

By Sharon S_9

I am a current client of this provider

They always have someone there. They have had the same person for my relative, which is important, for over a year. I am very happy with them. I like that they are organized.

November 12, 2019

By Roger D_3

I am a current client of this provider

When they assist my mom, she gets along so well when I can't be there. They do what they say they are going to do. They show up on time. They help with cleaning and preparing food. They stay awake during the job. They are very pleasant to deal with.

November 12, 2019

By Arthur W_1

I am a current client of this provider

They cook and clean for her. The office staff keeps in touch and is always available to talk to when you need.

October 09, 2019

By Lester D

I am a past client of this provider

The first couple couldn't really boil water. They could have used a little more experience. They did a pretty good job, and the girls were nice.

September 12, 2019

By Kim W_4

I am a current client of this provider

I like that they are easy to work with. They are very good about working around your schedule.

September 12, 2019

By Phil C_1

I am a current client of this provider

I wouldn't be able to stay in my apartment without the help. I like everything. The person who is assigned to me knows what she is doing and has helped me get along much better than I would on my own. I appreciate her. She is reliable.

August 21, 2019

By Vicki B_5

I am a past client of this provider

They were reliable and thorough. They responded well, communicated well, and were on top of things.

August 21, 2019

By Maribeth J

I am a current client of this provider

I'm in a wheelchair, so my caregiver helps me with getting things done on time. My caregiver and I get along very well because they're friendly and do what I ask them to do.

August 21, 2019

By Bill Z

I am a current client of this provider

They get me dressed and feed me breakfast in the morning. They couldn't be any better. It's always been good.

July 22, 2019

By Portia S

I am a current client of this provider

They are there, getting her involved in activities, getting her outside, and keeping her from being asleep all of the time. The service is good, the people are good, everything is prompt and on time, and they take good care of her.

June 21, 2019

By Kathy E_4

I am a current client of this provider

It gives me peace of mind knowing someone will be there. They're flexible and seem to be able to meet the needs of my parents.

May 22, 2019

By Regina C_1

I am a current client of this provider

The most helpful thing they do for his is shower and dress him. I like the quality of their caregivers because they are very attentive.

April 29, 2019

By Corinne M

I am a current client of this provider

I can't go out, but they do take me out on occasion. I like the fact that I can stay at home mostly.

March 18, 2019

By Diana H_5

I am a current client of this provider

They show up when they are supposed to and sitting with my mom. They are friendly and caring. I don't have to worry when I leave because they are here to take care of mom. They are very flexible, and I like the woman that comes and takes care of my mom and sits with her. The agency themselves are very nice and accommodating.

February 20, 2019

By Mitzi P

I am a current client of this provider

They make my mom's quality of life so much better. My mom has dementia and they help her with anything. They are so good to our mom. Right at Home sends good people. The ladies they send over are so personable. One regular that we have is so dependable and is basically family. We can trust her with anything.

January 21, 2019

By Lori F_1

I am a past client of this provider

They were flexible, and they would go with the flow. They were very responsive and had good communication. They asked a lot of questions to make sure that they were meeting my moms needs.

December 11, 2018

By Richard R

I am a current client of this provider

If I could care for my loved one myself, we wouldn't have the services. The caregivers interact with my loved one, and they don't just play with their phones.

September 19, 2018

By Sue S_1

I am a past client of this provider

It was fantastic and it sure helped. They were personable and took care of her needs. They were easy to work with schedule-wise and the caregiver they sent us, Wendy, was fantastic. She got along with pearl very well.

September 19, 2018

By Jean B_1

I am a past client of this provider

She got along well with them and interacted with her. I had a couple mix-ups with the scheduling. One day I came in earlier than expected and the caregiver that was here just drug her feet and didn't snap to things.

July 26, 2018

By Anonymous

I am a past client of this provider

They caregivers helped my loved one the most by staying with them when they didn't know where they were. They could be better priced.

July 19, 2018

By Cindy G_2

I am a current client of this provider

It makes things easier having the lady take my mom to the store. When we first got started with Right at Home, we had some problems with the caregivers not showing up, but my mom doesn't need that level of care anymore.

June 26, 2018

By Rita B_4

I am a current client of this provider

Their impact is very important. My dad is at the end of his life so it is needed when possible. Tonight we were able to take my mom out to dinner and not worry about him. We can't always be there for those meals. Right at Home is reliable, professional, and flexible with scheduling.

May 25, 2018

By Marilyn C

I am a past client of this provider

It definitely helped her through the loss of her ability to drive. My mom liked the girl that drove her, she said she was a sweet girl.

May 18, 2018

By Wayne B

I am a current client of this provider

We've had very good luck with these people. They're professional. The supervisor checks in almost every month. There is a great follow up.

March 14, 2018

By Kathy A

I am a current client of this provider

The employees, specifically caregivers, are great. There are very few incidences, it's a well rounded business. It gives peace of mind knowing their quality of care is the best.

March 14, 2018

By Mike Z

I am a current client of this provider

They have been really good with my mother and she likes them. They are very attentive, responsible, kind to her, and patient.

December 12, 2017

By Pam M

I am a past client of this provider

I would tell someone that Right at Home was super flexible and I almost needed a caregiver again but worked out and I did not need Right at Home. For my life, it was nice to know my loved one was safe and someone was there for her.

December 12, 2017

By Larry R

I am a current client of this provider

I would be very likely to recommend Right at Home to others and I have before, since the services are very dependable. The services allow me to run errands while Larry is taken care of.

November 17, 2017

By Margaret K

I am a past client of this provider

Right at Home sometimes didn't have people show up. They took very good care of my loved one and watched him closely when they came through the night and the day. They took care of him adequately. Right at Home was very helpful, except when they didn't show up. It helped when I could get my rest and sleep before coming again the next day.

November 14, 2017

By Gordan C

I am a past client of this provider

I would refer others to Right at Home because they were always on time and were attentive. Right at Home's caregivers basically sat with my mother, but I do know that they could have provide more services, like cooking and cleaning, had my mother required it.

November 08, 2017

By Cochran

I am a past client of this provider

Providers were very good and always there. Would recommend.

September 21, 2017

By Steve F_1

I am a past client of this provider

Right at Home is a very caring agency. The services from Right at Home were very helpful. It was very necessary and it had really helped us out.

September 21, 2017

By Paula B_1

I am a past client of this provider

Right at Home is very caring. Right at Home fed my loved one and took care of his daily needs.

September 21, 2017

By Sharon D_3

I am a current client of this provider

Right at Home is very good and very considerate. They've been great for me. Right at Home is great at helping me with errands, shopping, and just assisting me in my daily life.

September 07, 2017

By KathyMRobin

I am a past client of this provider

Great experience with Right at Home!! Terrie T. was super nice and gave helpful information, and kept in touch with us. The girls that took care of my mom were fantastic. Would definitely recommend Right at Home to anyone in need of home care.

August 17, 2017

By Charles D

I am a current client of this provider

Right at Home usually has people on duty and I have good caregivers. The caregivers are friendly, helpful, and do a good job.

See all Home Care reviews (81)

Get Costs

About Right at Home Edwardsville, IL

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Get Costs