SYNERGY HomeCare of Chicago

Offers Home Care

46 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Chicago (800) 973-1841
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Reviews of SYNERGY HomeCare of Chicago

46 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Chicago

August 30, 2019

By Gale G

I am a current client of this provider

We all work, so it's given my mom independence to do things. They keep in touch, they're hands-on, they call back, and you get the same people for the most part. The owners are involved.

August 27, 2019

By Kevin F_2

I am a current client of this provider

When I go to work, I know that he is in good hands. They are responsive, and they provide excellent caregivers. I couldn't be more satisfied.

July 19, 2019

By Allene W

I am a current client of this provider

The agency just needs to be more consistent. The agency reaches out, but they don't verify everything. I would like to see some consistency of the people coming.

July 15, 2019

By Annelore C_1

I am a current client of this provider

Considering the situation, it is very good. Some of the caregivers help in the house. I like the individual care from the management down.

June 28, 2019

By Zach W

I am a current client of this provider

Their good communication is a big thing for me. They are very dependable, and if the caregiver is late, they will notify me right away.

June 17, 2019

By Arthur H_4

I am a current client of this provider

They help us with transporting us to appointments because I'm partially blind. They're reliable, and their personalities are pleasant and capable.

May 24, 2019

By Evadney S

I am a current client of this provider

It helps me the most when they are communicating with me. I can call them when I am not happy. I like that they will work with you. I can call them at any time.

May 24, 2019

By Aphrodite (

I am a current client of this provider

It makes caring for my husband much easier. They have a very personal touch and have confident people.

April 23, 2019

By Anonymous_1762

I am a current client of this provider

I depend on the agency for all of my home health care. They help me with daily needs, such as cooking. They're always helpful with finding solutions.

April 10, 2019

By Curt S_2

I am a current client of this provider

The care provider is great, but I do not think she is perfect. They have been very hands-on and diligent with their communications and with making sure everything is going correctly. They provide excellent service and communication. The provider is above our expectations.

March 15, 2019

By Bridget B

I am a current client of this provider

She is excited when the caretaker comes, and she helps with her social media. The caretaker takes care of her. I like the personal touch they have, which is more than just care. They are attentive to my mother's needs and what gives her peace and quality of life.

March 15, 2019

By Angelo C_1

I am a current client of this provider

They take care of my father so I can work. They are good at communicating and giving a quick response. They are fast acting. They are always answering the phone.

February 14, 2019

By Martha C

I am a current client of this provider

They help me clean up around my apartment, go to the grocery store, and carry my groceries. I like the dependability and that they go the extra mile with their terrific care.

January 25, 2019

By Paul E_2

I am a current client of this provider

They could probably have more frequent discussions with the caregiver and the management to assess the individual care of Clay and to get some feedback on how the individual caregiver can deal him themselves. I would like the communication to be improved and for there to be more cultural integration. There could maybe be a bit more hands-on, elderly care training from the staff.

December 15, 2018

By Richard M_7

I am a current client of this provider

They could do more of the things on my list. The person is nice but doesn't do all the things on the list.

October 11, 2018

By Mary B_51

I am a current client of this provider

The caregiver assists my neighbor Martha and I. She is able to transport things like groceries from Martha's house to my house. The caregiver has good conversations with me and she gives nice a perspective on what young people are like. The agency offers a variety of services and they are very flexible.

October 04, 2018

By Anonymous_171

I am a current client of this provider

They will mostly help me do my exercises and stretches. The caregivers are very punctual and diligent. I have been overall happy with the services.

September 21, 2018

By Tom K_2

I am a current client of this provider

It's doing what they need to do. They can continue to get the hang of working on this household and my needs. It looks like they have good management.

June 19, 2018

By Robert F_12

I am a current client of this provider

They do things for me that I can't do and this makes my life easier. They take me to concerts or breakfast. I couldn't do any of this on my own. They have taken very good care of me. The usual routine care gets me out of the house and helps with house cleaning and cooking. I get a wide variety of help.

June 08, 2018

By Heidi L

I am a current client of this provider

I am handicapped and I had to learn how to walk again, then I fell and fractured my hip and they have really helped me out a lot. They are the best in the whole world. The caregivers are wonderful and the owners are hands-on and very involved.

May 11, 2018

By Jancy L

I am a past client of this provider

I didn't have to worry that one wouldn't show up so I could go to work. They have good personalities, they're professional, and they're response time is fast too.

April 23, 2018

By Daniel B

I am a current client of this provider

The caregivers are well-prepared, and they provide high-quality service. It helps my mother tremendously, and it helps my siblings and I to know that she's being well-cared for.

April 23, 2018

By Carol N

I am a current client of this provider

I like the reliability of the staff and the professionalism. It enables me to go out and gives me peace of mind when I go out.

April 18, 2018

By Lila S

I am a current client of this provider

SYNERGY HomeCare really cares. They have a deep interest in me. They try to explain things thoroughly. The caregivers come in to help me with my home. It is difficult for me to walk and I can't drive. Whenever I ask for anything, they help me.

March 12, 2018

By Roberta S

I am a current client of this provider

They do it all and take care of everything. They took all my worries away.

February 13, 2018

By Roger B_4

I am a current client of this provider

The owner came over and took care of me and made breakfast for me, and they were good in the beginning. The people they chose were for the most part, terrific. She was a good companion and did not have to be told what to do and did my exercises with me. They were very attentive and always there. There were not any gaps. They were great, helped me walk, and supported me while walking. I was skiddish because I had fallen a couple of times. I never had to ask them to do anything once.

January 12, 2018

By Eleonore P

I am a past client of this provider

It's not just a business for them, it's like a calling. They do more to assist than is ever expected. Early on, Frank--the President of the company came to our house and put tennis balls on my mother's walker when he noticed that there weren't any. I would have been in a mental institution if it weren't for them.

December 09, 2017

By Vovanti J

I am a current client of this provider

SYNERGY HomeCare provides reliable care and good workers. SYNERGY HomeCare helps me get dressed in the morning, so it goes a little quicker.

November 10, 2017

By Frank S_3

I am a current client of this provider

SYNERGY HomeCare has great care and is responsive to my loved one. SYNERGY HomeCare makes my loved one's life easier by having personable caregivers that are conscious of their needs.

October 25, 2017

By Carl W_3

I am a current client of this provider

SYNERGY is professional, and the immediate help that I needed was done very quickly and to my satisfaction. The services relieved stress because I get a person who comes in the night, so I didn't have to worry about being there. It was comforting to know that a qualified person was there.

October 18, 2017

By Carolyn W_2

I am a current client of this provider

I would recommend SYNERGY HomeCare because the caregiver is great, takes good care of me, and helps me a lot. SYNERGY HomeCare is very good because I live by myself and it's nice to have the caregiver come once a week.

September 14, 2017

By Antonio V

I am a current client of this provider

I would tell others that personnel I've met were excellent. They gather good information and ever. I supposed the services changes because sometimes caregivers change their schedule. My wife has dementia, so SYNERGY HomeCare does their best to find the right caregivers who can stay with us for several weeks.

August 15, 2017

By Elaine B_1

I am a current client of this provider

I would be likely to recommend SYNERGY HomeCare and I have been really happy with the caregivers I have dealt with. They have been interested in helps. SYNERGY HomeCare has only come once a week. We are being held hostage by the long-term insurance company. The fella who comes on Mondays is great. He is good for him.

July 28, 2017

By Melody D_1

I am a current client of this provider

SYNERGY HomeCare is dependable and caring. The first night aide I had was terrible but SYNERGY HomeCare fired her. Some caregivers take too long to come to me when I wake up.

June 22, 2017

By Eleanor F_1

I am a past client of this provider

I liked SYNERGY HomeCare because they helped where we needed, but there was a few days when the caregiver didn't show up. The services allowed me to do the work that I had to do while someone took care of my wife.

May 17, 2017

By Michael E_2

I am a past client of this provider

SYNERGY HomeCare provided good caregivers who were like family. SYNERGY HomeCare provided 24/7 care that helped the client with everything she needed.

February 15, 2017

By Lynn F_1

I am a current client of this provider

SYNERGY goes out of their way to be helpful. SYNERGY helps me with normal home activities, getting to the bathroom, and going up and down stairs.

February 14, 2017

By classickmama

I am a current client of this provider

This was my first experience with a home care service and while I felt some initial hesitation, my ambivalence proved unnecessary. The services of Synergy and its employees are more satisfactory than I ever anticipated. The aide assigned me is bright, agile, cheerful and enthusiastic and her assistance invaluable.
See all Home Care reviews (46) See fewer reviews

About SYNERGY HomeCare of Chicago

We understand that there are questions and uncertainty that surround the process of finding care at home for you or a loved one. Will everyone be comfortable? Is the provider competent? What services can they provide? Can I count on them? What will this cost? Is this the right choice for me or my loved one?

At SYNERGY HomeCare of Northern Chicago, we answer all of your questions and help to remove the uncertainty. The goals of our highly trained staff are to:

  • Completely understand your unique needs
  • Ensure you know about all available resources
  • Educate you on your options
  • Provide a higher standard of caregiving
  • Improve you or your loved one’s quality of life.
  • I’m Frank Shannon, and my wife Julie Naggs and I own and operate a new type of home care business. I bring extensive experience in client services with a Fortune 500 company and a successful privately held small business, and Julie offers decades long experience with running an independent business, and a deep rooted knowledge and compassion for the conservation of books, maps and documents. In addition, the catalyst for our choosing to be in this business is that we both have parents who need home care services. We understand the intricacies and complexities that go along with choosing a home care provider, and thus combine our talents to offer a unique perspective.

    We know it’s not always easy to reach out for help, and in today’s world people do a lot of research before picking up the phone, so we have provided some great information to begin the process. We have many great resources beyond the website to assist our clients. If there is something you are looking for that you can’t find, please call us and we will be happy to assist.

    Photos of SYNERGY HomeCare of Chicago

    Services and Amenities of SYNERGY HomeCare of Chicago

    Health services

    • Physical Therapy


    • Hourly Rate: $13.50 To $32

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health
    • Physical Therapy
    • Occupational Therapy

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Finances Bookkeeping
    • Home Maintenance
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance


    • Travel Details: Staff Will Travel 30+ Miles To Provide Care.


    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Credit Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques
    • Training Areas Extra: Client Engagement

    Payment options

    • Insurance
    • Credit Card
    • Check

    Payment details

    • Payroll Provided For Caregivers


    • Bonded And Insured


    • Licenses: IDPH #3001394

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    SYNERGY HomeCare of Chicago

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