SYNERGY HomeCare of Chicago

Offers Home Care

57 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Chicago (800) 973-1841
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Reviews of SYNERGY HomeCare of Chicago

57 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Chicago

June 05, 2020

By Carol (

I am a current client of this provider

The needs of my relatives are being met. They have provided very good quality caregivers.

May 26, 2020

By Lorri W_1

I am a current client of this provider

They are taking good care of the client and help give him his medicines and make sure that his needs are tended to. The caregivers they send are good.

May 13, 2020

By Margaret H_9

I am a current client of this provider

The agency makes a difference by making sure that I have solid caregivers. They're attentive to my needs 24/7.

April 16, 2020

By Bridget B

I am a current client of this provider

With my mother they are interested in what she is interested in, connected her to social media, and not only helped her with her day to day health with cleaning, eating, and clothing. They have helped her be active and communicative in the outside world. They take her to church and connect her to friends and family. They also keep her mind active and social being active. I like the personal care and interest in the health and well being of my mother.

April 07, 2020

By Tom K_2

I am a current client of this provider

They are coming every day and providing assistance and they get the job done. I think that it is fine but the person could do everything they said they would do.

March 24, 2020

By Lorraine M_1

I am a current client of this provider

I can get to work when I need to because they are here. I like how they are very responsive.

March 05, 2020

By Arthur H_7

I am a current client of this provider

They give me transportation to my physicians. They communicate quite well with me.

February 25, 2020

By Angela T_2

I am a current client of this provider

I like that their care plan is online. I can see who is covering and I can see pictures of the caregivers. This is important because I live far away. They are very available to talk, and they are good at reaching out to the family.

February 20, 2020

By Anonymous_3270

I am a current client of this provider

We get help with a series of projects which is helping us get our apartment back in shape. They get us dinner and clean up after us. I like their philosophy of what they're trying to do and they give us the feeling that they really care about whether we're getting the help that we need.

February 14, 2020

By Mae B_1

I am a current client of this provider

They go out of their way and make everything easier. I like that they are easy to talk to and explain everything.

January 22, 2020

By Camile W

I am a current client of this provider

It fills the void that I wanted it to fill. They could follow through on their commitments that they made when we decided that we would go with the company. They could have more follow through of what they commit to. They say they would track the client's progress through the portal. That has not been necessarily done on a consistent basis. There is not any real accountability about them doing that.

Provider Response

Hi Camille, thanks for your feedback. We've resent the access to our Family Connect portal that was provided back when we began care services over a year ago. Please let us know if you received, have access and/or if we can add data collection points to aid in monitoring the care services we provide for your parents. You are also welcome to call anytime - we always enjoy discussing strategy for your parents care and catching up with you.

December 09, 2019

By Judy R_12

I am a current client of this provider

They interact with her instead of just putting her in front of a TV. They attend to her needs and ask her what she liked. They help restore the independence, and that is something that I have been looking for, The caregivers have been very patient, caring, and nurturing.

December 05, 2019

By Lila S

I am a current client of this provider

They send me someone good to my home, and they see when I need something else and are willing to help me out. They go to the store to get things for me. They are very knowledgeable about my health. They are very helpful and try to fit in with my schedule. They see if there is someone there to help me.

November 21, 2019

By Angelo C_1

I am a current client of this provider

They are there for me so I can have time for myself and for work. I don't have to stress about the care or for my father's well-being. They are sincere and they are there to help me. I feel like they care about my needs and helping me and it is not just collecting a check. SYNERGY is the best company out there hands down. I have been to other companies and they are not as good.

October 25, 2019

By Evelyn A_1

I am a current client of this provider

The whole mission was to keep our young man engaged, and our caregiver does an amazing job. They are responsive and listen to what people need. They treat people with respect.

October 17, 2019

By Sarah R_5

I am a current client of this provider

They send us hard working qualified people. I am very happy with the people that they send. I like that they are very responsible for what they say, and they do what they promise.

October 07, 2019

By Anonymous_2652

I am a current client of this provider

They could have more interaction with her. They should be able to have a few caregivers that I could interview and then choose which one would I want.

October 02, 2019

By Barbara

I am a current client of this provider

Our experience with SYNERGY was fine and has been very positive. My husband has had some difficulties and they've been very good at working with them. We have a very good relationship. My husband had to be in the hospital, and they were able to work with me through the fact that he had to go in. They assist my husband with his main issue on mobility, transferring and things like that. The caregivers are very caring and very good with him and they're very aware of his needs. They work with him and even exercise with him. The billing is fine. I already have recommended this agency. I have heard some terror tales with other agencies, but our experience has been positive.

September 25, 2019

By Anonymous_2502

I am a current client of this provider

I think that they whole process of modifying the caregivers' hours is difficult. I think it would be nice to just be able to do it on the website. At the beginning, we didn't have a lot of options because we needed care really last minute. It would be nice to have more options among caregivers.

August 30, 2019

By Gale G

I am a current client of this provider

We all work, so it's given my mom independence to do things. They keep in touch, they're hands-on, they call back, and you get the same people for the most part. The owners are involved.

August 27, 2019

By Kevin F_2

I am a current client of this provider

When I go to work, I know that he is in good hands. They are responsive, and they provide excellent caregivers. I couldn't be more satisfied.

July 19, 2019

By Allene W

I am a current client of this provider

The agency just needs to be more consistent. The agency reaches out, but they don't verify everything. I would like to see some consistency of the people coming.

July 15, 2019

By Annelore C_1

I am a current client of this provider

Considering the situation, it is very good. Some of the caregivers help in the house. I like the individual care from the management down.

June 28, 2019

By Zach W

I am a current client of this provider

Their good communication is a big thing for me. They are very dependable, and if the caregiver is late, they will notify me right away.

June 17, 2019

By Arthur H_4

I am a current client of this provider

They help us with transporting us to appointments because I'm partially blind. They're reliable, and their personalities are pleasant and capable.

May 24, 2019

By Aphrodite (

I am a current client of this provider

It makes caring for my husband much easier. They have a very personal touch and have confident people.

April 10, 2019

By Curt S_2

I am a current client of this provider

The care provider is great, but I do not think she is perfect. They have been very hands-on and diligent with their communications and with making sure everything is going correctly. They provide excellent service and communication. The provider is above our expectations.

January 25, 2019

By Paul E_2

I am a current client of this provider

They could probably have more frequent discussions with the caregiver and the management to assess the individual care of Clay and to get some feedback on how the individual caregiver can deal him themselves. I would like the communication to be improved and for there to be more cultural integration. There could maybe be a bit more hands-on, elderly care training from the staff.

December 15, 2018

By Richard M_7

I am a current client of this provider

They could do more of the things on my list. The person is nice but doesn't do all the things on the list.

October 11, 2018

By Mary B_51

I am a current client of this provider

The caregiver assists my neighbor Martha and I. She is able to transport things like groceries from Martha's house to my house. The caregiver has good conversations with me and she gives nice a perspective on what young people are like. The agency offers a variety of services and they are very flexible.

June 19, 2018

By Robert F_12

I am a current client of this provider

They do things for me that I can't do and this makes my life easier. They take me to concerts or breakfast. I couldn't do any of this on my own. They have taken very good care of me. The usual routine care gets me out of the house and helps with house cleaning and cooking. I get a wide variety of help.

June 08, 2018

By Heidi L

I am a current client of this provider

I am handicapped and I had to learn how to walk again, then I fell and fractured my hip and they have really helped me out a lot. They are the best in the whole world. The caregivers are wonderful and the owners are hands-on and very involved.

May 11, 2018

By Jancy L

I am a past client of this provider

I didn't have to worry that one wouldn't show up so I could go to work. They have good personalities, they're professional, and they're response time is fast too.

April 23, 2018

By Daniel B

I am a current client of this provider

The caregivers are well-prepared, and they provide high-quality service. It helps my mother tremendously, and it helps my siblings and I to know that she's being well-cared for.

April 23, 2018

By Carol N

I am a current client of this provider

I like the reliability of the staff and the professionalism. It enables me to go out and gives me peace of mind when I go out.

March 12, 2018

By Roberta S

I am a current client of this provider

They do it all and take care of everything. They took all my worries away.

February 13, 2018

By Roger B_4

I am a current client of this provider

The owner came over and took care of me and made breakfast for me, and they were good in the beginning. The people they chose were for the most part, terrific. She was a good companion and did not have to be told what to do and did my exercises with me. They were very attentive and always there. There were not any gaps. They were great, helped me walk, and supported me while walking. I was skiddish because I had fallen a couple of times. I never had to ask them to do anything once.

January 12, 2018

By Eleonore P

I am a past client of this provider

It's not just a business for them, it's like a calling. They do more to assist than is ever expected. Early on, Frank--the President of the company came to our house and put tennis balls on my mother's walker when he noticed that there weren't any. I would have been in a mental institution if it weren't for them.

December 09, 2017

By Vovanti J

I am a current client of this provider

SYNERGY HomeCare provides reliable care and good workers. SYNERGY HomeCare helps me get dressed in the morning, so it goes a little quicker.

November 10, 2017

By Frank S_3

I am a current client of this provider

SYNERGY HomeCare has great care and is responsive to my loved one. SYNERGY HomeCare makes my loved one's life easier by having personable caregivers that are conscious of their needs.

October 25, 2017

By Carl W_3

I am a current client of this provider

SYNERGY is professional, and the immediate help that I needed was done very quickly and to my satisfaction. The services relieved stress because I get a person who comes in the night, so I didn't have to worry about being there. It was comforting to know that a qualified person was there.

October 18, 2017

By Carolyn W_2

I am a current client of this provider

I would recommend SYNERGY HomeCare because the caregiver is great, takes good care of me, and helps me a lot. SYNERGY HomeCare is very good because I live by myself and it's nice to have the caregiver come once a week.

September 14, 2017

By Antonio V

I am a current client of this provider

I would tell others that personnel I've met were excellent. They gather good information and ever. I supposed the services changes because sometimes caregivers change their schedule. My wife has dementia, so SYNERGY HomeCare does their best to find the right caregivers who can stay with us for several weeks.

August 15, 2017

By Elaine B_1

I am a current client of this provider

I would be likely to recommend SYNERGY HomeCare and I have been really happy with the caregivers I have dealt with. They have been interested in helps. SYNERGY HomeCare has only come once a week. We are being held hostage by the long-term insurance company. The fella who comes on Mondays is great. He is good for him.

July 28, 2017

By Melody D_1

I am a current client of this provider

SYNERGY HomeCare is dependable and caring. The first night aide I had was terrible but SYNERGY HomeCare fired her. Some caregivers take too long to come to me when I wake up.

June 22, 2017

By Eleanor F_1

I am a past client of this provider

I liked SYNERGY HomeCare because they helped where we needed, but there was a few days when the caregiver didn't show up. The services allowed me to do the work that I had to do while someone took care of my wife.

May 17, 2017

By Michael E_2

I am a past client of this provider

SYNERGY HomeCare provided good caregivers who were like family. SYNERGY HomeCare provided 24/7 care that helped the client with everything she needed.

February 15, 2017

By Lynn F_1

I am a current client of this provider

SYNERGY goes out of their way to be helpful. SYNERGY helps me with normal home activities, getting to the bathroom, and going up and down stairs.

February 14, 2017

By classickmama

I am a current client of this provider

This was my first experience with a home care service and while I felt some initial hesitation, my ambivalence proved unnecessary. The services of Synergy and its employees are more satisfactory than I ever anticipated. The aide assigned me is bright, agile, cheerful and enthusiastic and her assistance invaluable.
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About SYNERGY HomeCare of Chicago

We understand that there are questions and uncertainty that surround the process of finding care at home for you or a loved one. Will everyone be comfortable? Is the provider competent? What services can they provide? Can I count on them? What will this cost? Is this the right choice for me or my loved one?

At SYNERGY HomeCare of Northern Chicago, we answer all of your questions and help to remove the uncertainty. The goals of our highly trained staff are to:

  • Completely understand your unique needs
  • Ensure you know about all available resources
  • Educate you on your options
  • Provide a higher standard of caregiving
  • Improve you or your loved one’s quality of life.
  • I’m Frank Shannon, and my wife Julie Naggs and I own and operate a new type of home care business. I bring extensive experience in client services with a Fortune 500 company and a successful privately held small business, and Julie offers decades long experience with running an independent business, and a deep rooted knowledge and compassion for the conservation of books, maps and documents. In addition, the catalyst for our choosing to be in this business is that we both have parents who need home care services. We understand the intricacies and complexities that go along with choosing a home care provider, and thus combine our talents to offer a unique perspective.

    We know it’s not always easy to reach out for help, and in today’s world people do a lot of research before picking up the phone, so we have provided some great information to begin the process. We have many great resources beyond the website to assist our clients. If there is something you are looking for that you can’t find, please call us and we will be happy to assist.

    Photos of SYNERGY HomeCare of Chicago

    Services and Amenities of SYNERGY HomeCare of Chicago

    Health services

    • Physical Therapy


    • Hourly Rate: $13.50 To $32

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health
    • Physical Therapy
    • Occupational Therapy

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Finances Bookkeeping
    • Home Maintenance
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance


    • Travel Details: Staff Will Travel 30+ Miles To Provide Care.


    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Credit Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques
    • Training Areas Extra: Client Engagement

    Payment options

    • Insurance
    • Credit Card
    • Check

    Payment details

    • Payroll Provided For Caregivers


    • Bonded And Insured


    • Licenses: IDPH #3001394

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    SYNERGY HomeCare of Chicago

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