Home Instead - Chicago, IL

David Goodman

Care and response has been excellent

Jennifer Tyderek

My friend's only request was to be at home. Home Instead made that possible. The caregivers were kind, caring, responsible and reliable. The office staff was helpful and informative, handling last minute changes with ease. They not only took excellent care of my friend, but they put my mind at ease. I very much recommend them.

Janet Nance

My family hired Home Instead Home Care to assist us in taking my father-in-law home from Northwestern Memorial Hospital. He had many medical needs, but he so badly wanted to get back home. Chellie answered our first call and coordinated an intake nurse to visit immediately, and within 24 hours my father-in-law was back at home. The home care attendant was professional yet caring and compassionate and she quickly became part of the family! Our dad was able to spend his remaining days in the comfort of his own home surrounded by his loving family all because of the care provided by the staff at the Sheffield Avenue Home Instead Agency. We will be forever grateful for their assistance!

Walter

Home Instead employees are kind, understanding, knowledgeable, and prompt.

V. Grose

Home Instead Senior Care is an excellent provider of care for my husband. The caregivers have been outstanding in all areas of their care for my spouse. They understand the progression of his Alzheimer's disease and are extremely patient with him. I know that when I leave that he is excellent hands. The agency from the receptionist to the visiting nurses to the client manager have all been very responsive. I know that my calls will be returned promptly and that they are there to help. Thank you, Home Instead, for all you do! V. Grose

Aaron, Sheila & Karen

Noulette is a self-starter. We know she can be depended upon to do anything within reason that we ask her to do.

spinach123

We are EXTREMELY PLEASED with Home Instead and with the caretaker they assigned to us. Both top-notch. We are also pleased with he company itself- its customer satisfaction program with a supervisor coming out every month, and in our dealings with the office staff. They have gone beyond the call of duty to accommodate the needs of my disabled wife. Our caretaker is an angel from Heaven and has helped maintain my wife's quality of life to the highest degree. We couldn't be more pleased with Home Instead!

Kathy Pollock

In March, 2018 my 90 year old father needed caregivers. On the recommendation of a friend, I called Home Instead, and they have provided excellent service for him ever since. The initial call set up the evaluation meeting in just a few days and the caregivers started shortly thereafter. Initially the thought was he just needed someone there for a few hours during the day but it quickly changed to needing someone 24/7. It has been a seamless process, and the agency has provided excellent caregivers who have truly been wonderful for my father. They have been very thorough in finding the right match for him. I have been made aware of any schedule changes in a timely fashion. He currently has several regular caregivers, but in the event one is not available they are very thoughtful about a replacement that would be good for my father. I cannot say enough good things about every aspect of my experience with Home Instead! The caregivers are truly kind exemplary individuals, the staff at the office are thorough and friendly & monthly nurse's visit helpful in understanding the status of my father's health. It is a comfort not just to me but his entire family. Thank you

Sallie

Staff and caregiver are wonderful. Staff made sure that my brother's needs were met and family needs met. This was not a one-time check. It was continual. They didn't send someone to fill in more time needed because they wanted excellent match.

Diane eErensaft, Ph.D.

My parents are 101 and 98 respectively and live in the home my brothers and I grew up in. We have received wonderful care for my parents through the caregivers provided by A Home Instead, and the nurse who works with my parents, Dottie, has been superb. Thank you, A Home Instead.

Robert Frank

Home Instead provided a caretaker for my wife for 18 months. This is a quality firm that does everything right. I strongly recommend them.

As good as it gets

I use this service for my elderly parents, one of whom has dementia and the other of whom has limited mobility. Home Instead is staffed by very responsive staff who thoughtfully work with families to place caregivers. I have peace of mind knowing that there is accountability in the system. Shelley and Karen at the HomeInstead office in Chicago are particularly professional, competent and understanding. It is difficult to match caregivers with families but Home Instead does their best. Our family has had good luck with the current set of caregivers placed with us. Very competent overnight caregivers were placed very quickly when the need arose. One happened to be available within one day and became a regular for a five-night-a-week schedule, and another was available in time for remaining needed two nights per week. and also became a regular. I don't think it gets better than Home Instead.

Cine

The care and warmth given by Home Instead Senior Care is without peer! My particular caregiver, Pam S,. was so easy to have around and so open to anything I asked for. The whole experience really was like having a true old friend in my home.

Mary Anne487164

Personnel are most courteous, professional and caring when I have contact with them. My uncle is the client. He is a somewhat difficult person with whom to deal, but all caregivers seemed to do their best for him, as far as I can tell.

Annamarie F. Baskin

Our caregiver Liz is exceptional. Not only does she follow my instructions she also sees and executes tasks. I have not even thought of her sunny, cheerful attitude that makes our aches and pains almost tolerable. She has literally rejuvenated two old people.

Therese J

After our Dad passed away, we needed someone to stay with our Mom during the day. The staff at Home Instead matched us with a care giver who was perfect for Mom and her particular needs. For 3 years, Jean was reliable and provided Mom with the best of care and companionship. As Mom's care needs changed toward the end, the staff at Home Instead were able to provide us with the additional help that we needed - even within hours. We are so pleased to have found Home Instead! They were always available, caring, and supportive. We highly recommend Home Instead for any family looking for a caregiving provider that is reliable and responsive to their needs.

jpeller

Home Instead came to the rescue when my mom, who has Alzheimer's, declined quickly and needed a caregiver. The office staff are responsive, understanding and work quickly to meet your needs. The caregivers are simply amazing - caring, friendly, patient and truly loving. I highly recommend Home Instead!