Addus HomeCare Chicago, IL

Offers Home Care

5 Reviews
Call (800) 973-1841
Addus HomeCare (800) 973-1841

Reviews of Addus HomeCare

5 Reviews Write a review

Home Care Reviews for Addus HomeCare

April 16, 2013

By Caring7114

I am a past client of this provider

In terms with cleaning and working with my uncle she did well and we were mostly satisfied. But she wouldn't call ahead and no one from Addus would replace her and my uncle was without assistance. We talked to Addus many times and they assured us that they would look into it, take care of it and see to his needs. And then same thing would happen. I've been with them for two years. They need better communication between their staff and the client. I would hope that if a staff member or caretaker could not be at his or her assignment, they would call in to the front office. It would just be a matter of a replacement or a substitute and the company would take care of that. We didn't get that kind of impression. The caretaker was supposed to be paid every two weeks but one time she didn't get paid and that's between her and the agency. And we can't do anything about that. She seemed to miss more days after that. I guess she was angry with the agency, I don't know what was going on. But our concern of course is that our uncle will be cared for.
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About Addus HomeCare

Addus is proud to be a nationally recognized provider of high quality, in-home care services with over 30 years experience. Our breadth of services include Contractual Home Care, Personal Care, Homemaker, Companion, Respite, Care Management, Licensed Home Health Services (including Nursing and Therapies), Adult Day Care, and Family Support Services, as well as, private duty home care. Annually we provide over 12,000,000 service hours to over 50,000 clients from more than 130 company owned offices in 19 states.

Services Provided

  • Private Duty Nursing
  • Companion
  • Sitter
  • Homemaker
  • Respite
  • Dementia & Personal Care

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