Home Helpers of Boise, Idaho

Offers Home Care

89 Reviews
Call (800) 973-1841
Home Helpers of Boise, Idaho (800) 973-1841
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Reviews of Home Helpers of Boise, Idaho

89 Reviews Write a review

Home Care Reviews for Home Helpers of Boise, Idaho

July 29, 2019

By Ida F

I am a current client of this provider

It doesn't make much of an impact. They clean my windows. It is very convenient when you are my age and older. There are some things that I can't do on my own. It is nice to have someone come in and do them for us. She is very pleasant.

July 26, 2019

By Brenda M_4

I am a current client of this provider

It allowed me to get out of assisted living. It made me more able to live independently. I would recommend them anytime. I feel it is a service that people don't know about, and it needs to be shared.

July 22, 2019

By Julie H_6

I am a current client of this provider

It gives me peace of mind and helps my mother out. They have been here when they are supposed to be. They have been on time, and the lady who helps my mother likes her.

July 11, 2019

By Essie B

I am a current client of this provider

I can't think of anything they could do to make it better than it was. I had pneumonia, and when I got back from the hospital, they helped me get better. They were there when I needed them and are good at what they do.

June 26, 2019

By Sheryl M_1

I am a past client of this provider

He needed to take his medications properly because it could be bad if he didn't. They were easy to organize and fast. The ladies were courteous.

June 21, 2019

By Ola A

I am a current client of this provider

She is very compassionate and helps me do the things that are necessary. Sometimes they change the hours when my caregiver comes, so I have to change my appointment times.

June 14, 2019

By AL L_1

I am a current client of this provider

They respond when I call them, other than that one instance. I like the response I got. On Saturday night a couple of weeks ago, I fell down in a parking lot. I laid there for fifteen minutes with mobile help on the phone, they didn't know what city I was in, let alone the location in the city. That was the only problem I've had.

May 10, 2019

By Edith M_2

I am a past client of this provider

I would have felt better about having my house clean. I would have known they did a job and that my house was clean. They needed to do more of the household cleanup. They needed to do more of any of the housework. They talked more than they did work.

May 10, 2019

By Marcella M_1

I am a current client of this provider

My caregiver is on call for me. Whenever I need help, she is there ready to assist. Their people are caring and go above and beyond by giving exemplary service. They don't need to, but they do.

May 10, 2019

By Margaret M_18

I am a current client of this provider

They clean my room and change my bed once a month. I have them once a month now, instead of twice a month like I used to. They are on time and do what I ask them do.

May 10, 2019

By Janet N_3

I am a current client of this provider

They could stay all day, but I couldn't afford it. Overall, they've been average. The gal I have now is great. I've had some that have not been as good. She's very industrious and she works. I feel like I'm getting more than my money's worth.

May 10, 2019

By Stephen_2

I am a current client of this provider

She does a good job, and it's helpful because I can't get out and shop. They just shop for me and put the groceries away.

May 10, 2019

By Donald B_1

I am a current client of this provider

She does a real decent job of cleaning. They could maybe clean the bathroom more.

April 25, 2019

By Gabriela R

I am a current client of this provider

They could have someone available to come work for me. The office staff could have a better attitude. They could improve on having someone on hand if my caregiver can't make it.

April 25, 2019

By Shirley K

I am a current client of this provider

They mostly do a little cooking and housework. I have pretty bad vision, so it's helpful. They've been pretty helpful. They've sent out people for me.

April 23, 2019

By Shirly M

I am a current client of this provider

They could give me more hours when I need them. They work with me.

April 23, 2019

By Bobbi D_1

I am a past client of this provider

They made sure she got her medications. It was a big help to me to make sure she had her medications.

April 10, 2019

By Bob and Gunda E

I am a current client of this provider

The impact is positive because they are very friendly. I have already recommended them to my neighbors. Sometimes it is average, and sometimes they are very outstanding. They are very helpful.

April 10, 2019

By Sharon B_13

I am a current client of this provider

I have to have help getting out of the shower and getting partly dressed. They are willing to do that. The ones that come to my house visit with me and help me do the things that I ask them to do. They are excellent.

March 26, 2019

By Kathy P_10

I am a current client of this provider

It seems to be really helpful for her. They provide companionship and get her out in the community. I would like to see their invoicing improved.

March 11, 2019

By Tracy C

I am a past client of this provider

They probably really helped. They helped with basic needs and by having someone watch her and help her out until the end of her life. Mike was very friendly. The nurses were very helpful and friendly.

March 11, 2019

By Michael S_15

I am a current client of this provider

They keep my loved one talking, occupied, and in the moment. There isn't a whole lot not to like about them. They are helpful, talkative, they let me know what is going on.

March 11, 2019

By Thelma F

I am a current client of this provider

They could have a greater impact by listening better. I would like to see them showing up when they are supposed to.

February 21, 2019

By Bill and Vi T

I am a current client of this provider

I was trying to put on a pressure hose and the girl came in and helped with that which was great. I like the caregivers because they are good.

February 20, 2019

By Richard H_19

I am a current client of this provider

I am hoping that I'm not going to need them much longer. They help me the most by reading mail and cleaning for me. I like that they are doing great. It seems like they care more compared to others that I've had.

February 19, 2019

By Jimmie T

I am a current client of this provider

I use them because I need them. I am blind and need them to do things. I've never had them do anything that I didn't ask them to do. They are really good to me.

February 12, 2019

By Rich C

I am a current client of this provider

We cannot live without the services. She is able to live more independently. I never have to worry if my mother-in-law is being taken care of.

January 15, 2019

By Dorcylaine T

I am a current client of this provider

They need to have caregivers who work rather than just sit to get a good recommendation from me. The caregivers haven't been very good because they don't show up for work, or they have been late on several occasions.

January 15, 2019

By AL L

I am a current client of this provider

They have helped me the most by keeping my place clean. I like everything about the agency. They are wonderful, come on time, and spend their time being productive.

December 19, 2018

By Paula U

I am a current client of this provider

They are here because I know that he will walk around and go to the bathroom on the floor if no one is there. Some of the people they send are very shy. The manager has come out a couple of times, and he is excellent.

December 18, 2018

By Mary Alice D

I am a current client of this provider

They help me with getting up and started in the morning. They are reliable.

December 12, 2018

By Richard L_5

I am a current client of this provider

Just being there to take care of things when me or my family couldn't was good. I had her in comfort care the whole time, they treated her very well, and they went above and beyond.

December 12, 2018

By Gary C_2

I am a current client of this provider

Things have become significantly better because she has limited access to travel and it is important to have someone take responsibility for her so she can go to places safely. They are punctual and on time, my mother loves who she has contact with.

November 09, 2018

By Kathleen B_3

I am a current client of this provider

I don't have to do everything by myself. Things get done around here that I can't do. I get pretty good service from the woman that works for me. She's pretty good and she does what needs to be done without me having to point it out to her.

November 09, 2018

By Josephine B

I am a current client of this provider

I have my socks put on, and that is all I have them do for me. I would recommend to others if they needed it. I wish that the caregivers could dress a little better. They used to wear a uniform so I would know who they are, but now I do not always know why they are here.

October 30, 2018

By Sheri I

I am a current client of this provider

They are really helpful, and they keep up with things around the house for me. I would tell my friend how good Home helpers is to me.

October 17, 2018

By Vicki

I am a current client of this provider

My caregiver is great and treats me with respect.

October 11, 2018

By Anonymous_153

I am a current client of this provider

They could be more consistent. I would like to have the same caregiver come, and they're all over the place with their scheduling.

September 26, 2018

By David K_1

I am a current client of this provider

When they are here it is a lot easier to get things done and when I need them I can call them. I plan my schedule around when they are here to help me. I would recommend them right off. They have done a good job for me.

August 17, 2018

By Elise E

I am a current client of this provider

They've allowed me to go to work while someone is taking care of my mom. They're helpful and responsive. The providers I have are very good.

August 02, 2018

By Lanett L

I am a current client of this provider

They have helped me the most with everything that they do for me to help me post surgery. I like that they are quick to answer and they do the best they can. The people that they have been sending to help me have been very good.

June 14, 2018

By Melvin S

I am a current client of this provider

She was here on time and she talked with me, I told her to check in on my husband. I would tell anyone that I am satisfied and that I like them.

June 14, 2018

By Cynthia W

I am a current client of this provider

I trust the caregiver, so I feel I can leave my loved one with her. The companionship has helped the most. We had to keep trying until we got the right caregiver. They are always there when I need them, and they have great communication.

June 11, 2018

By Joanne M

I am a current client of this provider

Right now, I never know if they're coming or not. No one showed up today. The girls are new so it's a learning process, but they're anxious to please.

May 22, 2018

By Stephanie Z

I am a current client of this provider

The caregiver is a nanny, so she is wonderful with my kids. She does little extra things to make sure everything is easier for me. The manager came out and did an interview with me so that she could select a caregiver that would meet my needs.

April 18, 2018

By Anonymous

I am a current client of this provider

I would like them to fix the scheduling issues. They move the caregivers around for no reason. However, I do like that the people they send are friendly. They listen to what I need for my loved one for the most part. They are patient as well. They help me so I can go do what I need to, while my loved one is being taken care of.

April 10, 2018

By Anonymous

I am a current client of this provider

I think it is a tough industry when it comes to personnel. We really enjoy the owner and I'm sure they are always up and down like every other businesses. It is tough to get quality, good people. It is a need, not a want. My loved one was very weak. There were good people and there were bad people.

March 23, 2018

By Shirley G

I am a past client of this provider

The lady that served us was very nice and thorough and did everything we expected her to and a little more. They gave me a couple of hours to go do things that I needed and wanted to do instead of just taking care of my wife.

March 19, 2018

By Givens, B

I am a current client of this provider

The caregiver seems to be friendly and easy to get along with and is there to help my mom. My mom is not really happy where she is and it doesn't matter where she is she will be unhappy.

March 09, 2018

By Anonymous

I am a past client of this provider

Home Helpers was very helpful. The services made my loved one feel better.

March 09, 2018

By Barnes D

I am a current client of this provider

I suppose the main thing to improve is the turn over. They are just there to help her eat and work. They really haven't been there any more than to be a companion.

January 10, 2018

By Baily, C

I am a current client of this provider

My mother-in-law seems to like them. I know the owner personally. They have run some errands for her, for something that she needed right away.

December 12, 2017

By Christine (

I am a current client of this provider

Home Helpers doesn't get back to me on any issues. They started out well, but since their change of personnel, communication has been an issue. My mother has dementia and lives in assisted living, so I used to have to drive to go help her but now they help her.

December 01, 2017

By Dolores S

I am a current client of this provider

Home Helpers is very good about coming on time, and staying for their whole time. They're very courteous and helpful. There are a couple of caregivers that I've had some problems with, but several of them are excellent. Home Helpers helps me get up because I can't get up on my own.

November 14, 2017

By Nancy M_12

I am a current client of this provider

I enjoy the work that Home Helpers does. They have been here to help me and they do a good job. Their caregivers are friendly and sociable people. The services from Home Helpers have made life very easy for me. They pick me up to take me to appointments.

November 13, 2017

By Barbara H

I am a current client of this provider

Home Helpers' staff is very committed to helping my dad. Home Helpers has helped free up my time.

November 07, 2017

By Hello440

Other

My family has been working with Home Helpers for the pastyear. They have been wonderful to work with. The communication between client and the office has increased tremendously. My caregivers are amazing and are always looking out for me.

October 12, 2017

By Smith S

I am a current client of this provider

Home Helpers sends helpful caregivers. They do whatever I ask them to do. Home Helpers fixes meals, washes clothes, and other things that I don't have to ask them to do, but they do them anyways.

October 12, 2017

By Michelle D_4

I am a current client of this provider

Home Helpers is good with my mother-in-law. However, the communication is spotty with them. Home Helpers made it so we do not need to check up on my mother-in-law all the time.

September 29, 2017

By Anna

I am a current client of this provider

We've been using Home Helpers for my mother-in-law for about a month now. They come in, make her food, and do anything else that she wants. She likes the caregiver. So far, we like them, and they're there when they say they're going to be there.

August 24, 2017

By Cheryl R

I am a current client of this provider

I'd tell people that the Home Helpers' caregiver I have is very thorough. The service has helped the most by giving me relief to have the caregiver come in.

August 23, 2017

By Randy M

I am a current client of this provider

Home Helpers is very knowledgeable about working with the elderly, and they are very polite. Home Helpers has had a positive impact on my mother by helping with exercise and there is a friendship.

August 18, 2017

By Barbara S_8

I am a current client of this provider

I would tell a friend that Home Helpers have sent caregivers to help me who are very congenial. Home Helpers has made life easier by helping me shop for groceries and get my prescriptions for me.

August 18, 2017

By Chris B_1

I am a current client of this provider

Home Helpers sends me workers that are consistent and the same every time. I like these workers very much. My mother can no longer take care of the client anymore, so the service that Home Helpers provides helps her and me. I do the cleaning, but the workers take care him.

August 15, 2017

By Kristina B

I am a current client of this provider

Home Helpers has good quality caregivers who are able to help. However, I do think they don't have enough people working for them. I have a lot of health problems, and it has been helpful that Home Helpers takes care of things for me.

August 15, 2017

By Renate C

I am a current client of this provider

I am completely satisfied with Home Helpers. I like that they have flexibility. Home Helpers has made life easier by being understanding and compassionate with me.

July 27, 2017

By Thelma V

I am a current client of this provider

I have recommended Home Helpers to others before. I have told those people that Home Helpers has been very good as far as I am concerned. My caregivers have been very prompt and as far as I am concerned that is very important.

July 25, 2017

By Ali M

I am a current client of this provider

I would tell a freind that Home Helpers has an awesome manager who is very helpful. The services have helped the most with keeping Ruth organized and giving her medications.

July 14, 2017

By Anonymous_481

I am a current client of this provider

Home Helpers sent us a caregiver that didn't have any training. I can't even let them do the client's laundry. I have had very little contact with Home Helpers and nobody has gotten in contact with me asking how the caregivers are doing. The caregivers can't do much, they just goes on walks with the client, but I can't let them do much else. Their cooking skills are limited, but they make the client oatmeal and the make the client's bed. Home Helpers could have the caregiver they send be trained on how to do things. I also think that the office could check up on how things are going. They only did the annual review.

Provider Response

Dear Annonymous_481, Home Helpers apologizes for any inconvenience you may have endured during your time with us. To address many of your concerns regarding our trainings, follow-ups or general services, I want to reassure you we follow all required guidelines given by the state and Home Helpers policy & procedures. These requirements cover 8hrs of Caregiver Basic Trainings and although this may not be the expected services you were given, as a company we will review our in house procedures regarding all areas to make any additional upgrades. As a home care agency we are here to provide our clients with the upmost quality of care and recommend all feedback to assist in maintaining outstanding relationships within our community. -Mike Jackson, owner

June 12, 2017

By Jacqueline H

I am a current client of this provider

Home Helpers has been helpful. Home Helpers has made life easier for me by doing things for me that I can't do.

June 12, 2017

By Mary "Louise" H

I am a current client of this provider

I have already recommended Home Helpers. I like the caregiver that I have now. She is helpful and happy and does everything I ask her to do. Even when I don't tell her to do something, she knows what to do. She gives me an extra lift. I do not walk around very well and have a dog, so the caregiver gives the dog walks for me. She cooks, cleans, does laundry, and waters my plants. She does all kinds of things for me.

June 12, 2017

By Gail W_2

I am a current client of this provider

Home Helpers has been the best care agency that I have worked with in the Boise area, so far. Home Helpers does everything that I need to have done.

May 25, 2017

By Anonymous_578

I am a current client of this provider

Home Helpers is easy to work with, the caregivers are on time, and they follow the proper directions and needs that I have. The services are extremely helpful; I could not do what I need to do without my caregivers. I wouldn't be able to get out of bed without them.

May 16, 2017

By Florence M_3

I am a current client of this provider

I've only been with Home Helpers since October, and the caregiver is perfect. No one else has come to annoy me. Home Helpers' caregiver does everything that I ask her to do. She helps with what I ask and sometimes is even aware of what I need before I say anything. She thinks ahead of me.

April 19, 2017

By George M_5

I am a current client of this provider

Home Helpers has good caregivers. I had a spinal surgery that went back and so I need the help from Home Helpers to cook for me or take the trash out; the things I cannot do anymore.

April 19, 2017

By Kristine E_1

I am a current client of this provider

Home Helpers treats my mom well and does whatever needs to be done. Home Helpers made life easier for my mom so she didn't have to do the laundry.

March 29, 2017

By Holly232381

I am a current client of this provider

Holly did a great and friendly service for me. I really wish to thank her. Very nice service.

March 14, 2017

By Stegner, D_1

I am a current client of this provider

In order to get care, I have to call Home Helpers' central office and they call Salmon Creek who in turn talk to my mom and there is a lot lost in translation. My mom has been in the hospital a lot and sometimes afterwards needs extra care and we don't always get that. There is nothing written down about what the care is they provide and it is hard to get them to communicate. I haven't been able to talk to the caregivers directly, which I think would be better rather than having to go through the office. The caregiver helps my mom with her bath and laundry and she couldn't be where she is without their help. I need for the caregivers to check and see if my mom has taken her medication and nobody seems to be able to look and see if she has taken it. When my mom got out of rehab a few weeks ago, I asked that the caregivers check on her at 10 and 6 but they were showing up somewhere in that time window, which wasn't explained to me prior to them setting up the schedule and my mom was expecting them at those times.

March 14, 2017

By Dee C_1

I am a current client of this provider

Home Helpers is always neat, clean, awake, aware, and ready to do the job or work. I use the services for a limited amount except for on Saturday.

February 27, 2017

By Coutts, S_1

I am a current client of this provider

Home Helpers has been wonderful. They have been very communicative. They call us regularly and we get really good information. I am not there with the client because we live in a different state, so we have needed Home Helpers to provide critical care.

February 15, 2017

By Gail S_4

I am a current client of this provider

The girl that works for me is very helpful and kind. I don't use Home Helpers daily, but they make my life easier by helping me do my laundry.
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About Home Helpers of Boise, Idaho

At Home Helpers Home Care, we’re here to do exactly what our name says: help. We’re more than an in-home health care agency – we’re your extended family when family can’t be there. From our initial free in-home consultation to compassionate, caring in-home health care services to medical monitoring, we provide exceptional support for you, your loved one, and your entire family.

We work with you to create a customized care plan that matches your family’s needs, taking time to understand your unique situation through a step-by-step process for the best quality of life for your loved one and peace of mind for you.


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Services and Amenities of Home Helpers of Boise, Idaho

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Medical Alert Systems

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Helpers of Boise, Idaho

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