The 10 Best Home Health Agencies for Seniors in Nassau County, NY for 2025

"We have a caregiver that comes every day from Long Island Jewish Home Care. We have this agency when my wife is in the hospital. They are a reliable agency. I definitely will recommend them to others. I have no qualms. Everything is working out fine at this point. I approve of the service we are having. I approve of the lady that comes in. She comes on time, and the billing is good. "

"We got Constellation Home Care for my mother before she passed. They provided physical therapy, and they brought a nurse twice. They were nice, it was good, and we didn't have any problems."

"BrightStar Care has been a very good agency so far. They offer nurses to take care of my companion who has Alzheimer's. They are excellent, lovely ladies. "

"This agency is wonderful…every time I have needed them or there was a change in aids coming to the house..they were highly dependable and friendly..I especially like the professional service I received from my case manager, Hermincar aka Herme."

"We have been using First Care for the longest. My mother loves the girls they sent. They were able to manage and find steady aides for mom. She has Alzheimer's and they take good care of her. They're excellent! I'm very grateful to have them for my mother. They have been so much and great help. "

"We put our aunt in Calvary Hospital Hospice because she's days away from dying and we didn't have anywhere else to put her. The staff members are amazing, they have been incredible. Every single person, from the people that clean, to the doctors and everyone there are incredibly skilled and amazing. This place has been open for like a hundred years. The place is really clean, they're very attentive and accommodate families. They accommodated us to stay, or shower, and sat in the room with her last night. I have nothing but good things to say about them. The building is a little older and it's not highly decorated and beautiful, but it is what it is. I would rate them a 5 for value for the money because they take insurance and they take Medicare."

The first thing everyone notices about Split Rock, is the genuine warmth and the friendliness. We are all about creating that feeling of home. Our residents are charged with creating their own environment to ensure they are most comfortable during their stay here. During your stay, we work closely with family to ensure they are closely involved in your care. We encourage lots visits, invite them to care planning meetings, and schedule lots of phone calls and letter writing, which all helps keep the connection to home. Our expert care led a multidisciplinary team of nurses, social workers and therapists, work closely together to bring our residents to their highest level of function. Both during their stay here, and after discharge through our Adult Day Care & Home Care programs, our goal is to maximize the patient’s ability and return them to their prior state. When a patient is ready to be discharged, it can sometimes be frightening for them. But at Split Rock, our goal is to return them to the community in comfort. This includes a regimen of follow-up care, housing and medical assistance, and care counseling, which helps make the transition smooth and pleasant. Smiles really do help with recovery. Our hand picked staff are not only chosen for their expertise in their professional fields, but also we ensure they are friendly and outgoing. And everyone at Split Rock knows that the administration is always interacting with both staff and residents, making sure everyone has a chance to be heard. Come and experience the warmth of Split Rock. We can’t wait to share it with you.

"While 6 years ago I thought this was the best I could find for dementia care, today that is very untrue. This facility is in crash and burn mode. Constantly short staffed, no regulars so to many floats, causes mass confusion and panic. Residents aren’t receiving quality care, it is substandard. Mom is in the end stage of dementia, she has lost all language and is in pain. They refuse to hear us when we tell them. They refuse to help her because they say she isn’t. In the process of trying to go over their heads. 40 Residents, 1 RN, 1Lpn, 4 aides. State guidelines met, patient care failed. Sad you must be a 24 -7 advocate for your parent. I was but now have to work. My mom is suffering. No teeth, modified chopped and they provide a turkey burger and tater tots for lunch . I asked for soup ! Wheelchair never cleaned unless I do. Was away came back soaking wet white mold growing underpad. Now every time I go I dismantle and clean the chair. I go at night to get her in bed and washed otherwise they leave her sitting in pain up till 10’ she’s ready at 7 the latest. I am failing my mom stay away from here so you don’t!"

"This Company cares. A leader in the industry for 30 years you get to know why. After my father came home from the hosptial we had a Barksdale home health aide care for him. We were impressed with health care professional they send and the reliablity of the sevices when we needed to make changes as needed. "

"If your loved one has dietary restrictions and/or dementia, think twice before enrolling them in their "Adult Day Health Program". My mom went here for a one week "trial" in their medical model adult day health program. She has short-term memory loss dementia, poor vision (legally blind in one eye) hypertension and spinal stenosis. The administrative staff seemed friendly and helpful at first, but upon a second day "visit" to drop off some meds I witnessed dietary errors, miscommunications and poor judgement of mom's needs. When I arrived to drop off some meds and vitamins mom had been taking, I witnessed mom assigned to a room with developmentally disabled and severe Alzheimer's patients. Patients unable to communicate, patients rocking back and forth, drooling or just sitting with their head down. Mom is not that bad mentally! She looked totally miserable. I was told she was confused the day before and she refused to do a crossword puzzle with the more higher functioning individuals, so they were going to "try" her out in that room. I did not feel that was a good reason for grouping her with DD and severe Alzheimer's patients. She is an introverted person and will speak if you speak to her first. She knows people, names, doesn't wander and is very docile. She was totally miserable there! As her lunch was served, I saw a dried out looking hamburger on the plate, ketchup in a package that she could not open due to arthritis in her hands, and very salty tomato juice! Mom has hypertension and is on a low fat diet, which I had reiterated to the head nurse many times, both verbally and in writing. Moreover, that morning I had discussed in depth with the head Dietician and came up with a menu plan, but they paid NO attention to it at all. Nobody was there to supervise or help her open the ketchup. Nobody even offered. I was glad I was there to help, but began to worry about the times I could not be there. The Dietician popped in to the room and just told mom she had beautiful eyes. She didn't even notice the salt laden juice on her tray, and that the menu was not as she had discussed with me at all! I had to point it out to her. Moreover, during mom's hour long assessment a week prior we were told the staff could administer meds and vitamins. We had a doctor's script giving them permission, plus the meds and vitamins in the original bottles. The first nurse in the room with DD patients was okay with it. After I requested mom to be switched back to the higher functioning group, the head nurse in that particular room promptly came at me with an attitude and stated "I can't give her these, they are not marked properly". So, which is it? It's okay to administer meds in one room, not in the other? And then it was mentioned that even OTC vitamins must have a prescription label, which was never explained to me during mom's hour long "assessment" the week prior. We had gone over her meds IN DETAIL, in person and on paper, and that was never made clear to me. The head nurse copped an attitude and said "it was in your paperwork that we MAILED to you, I ASSUMED you knew". To add insult to injury, the bus driver was irregular with pickup and drop off times and had to be told repeatedly that mom needed assistance walking to the bus due to her poor eyesight. You would think that by day four he would remember! One day when he was 45 minutes late in picking up mom, I called the home to speak to the head of transportation, whom I had met a day or so prior. The operator was rude and would not put me through. She came back on after about 4 minutes and said "he's pulling up now". I said okay, thank you and hung up. When I looked outside, he was nowhere in sight. It took several minutes before he pulled up to the driveway. By the end of the week, the phone receptionist reported that I was "yelling and screaming" at them during that phone call that mom was late, which was a big lie. They sure do know how to cover themselves and turn things around to make you look like a complainer when they do not follow protocol. Makes me wonder what else they would lie about. "

Promise Home Care Agency Incorporated is a Bronx, New York State Department of Health licensed community-based private home care provider that is dedicated to excellence in home health care services. We are committed to being a valuable resource to our ethnically and culturally diverse community by consistently upholding values, which would ultimately result in our clients achieving the highest quality of life possible. Promise Home Care Agency would like to be an extension of your family and not just another business. In everything we do, we are driven by the quality of care that can only be provided in a family setting. We are methodical in approach, and we listen intently to better understand and analyze each client's unique situations with a view to tailor our services to not only meet their individual needs, but to provide for their utmost comfort. Our services are provided in the comfort of your own home by our 'promise team' of caregivers. The team is made up of loyal, and well-trained professionals with the highest integrity, some of whom are bilingual. The Services we provide includes: Nursing services, Personal care and support services, Adult care, Case management, Private duty care, and Nutritional care. We are also a direct provider with the New York State Department of Health Wavier program such as Nursing home Transition and diversion Medicaid (NHTD) Wavier and Traumatic Brain Injury (TBI) wavier Program. Our 'promise team' of experts include registered nurses, medical social workers, medical nutritionists, home health aides, personal care assistants and other caregivers. All our caregivers are well screened. We conduct background checks, reference checks, and cultural sensitivity interviews as part of our thorough screening process. It is our sincere desire to provide uniform quality patient care and services to all our clients irrespective of race, color, creed, sex, age, physical or mental challenges, sexual orientation or national origin. We deliver services to clients within the following New York counties and Boroughs: Bronx, New York (Manhattan), Kings (Brooklyn), Queens, Richmond ( Staten Island), and Westchester. Caregiver Information Caregiver Skills Include: Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes RN on Staff: Yes Home Health (Medical) Care: Yes

"I had a wonderful experience with Osborn Home Care. We were able to interview several caregivers before deciding on care for my mother. They were very accommodating to our schedule and the nurses and home caregivers were very warm and personable. I am excited for them to start with my mother when she gets out of the hospital. "

"Alpine is an in-home care agency. They have helped me with the in-home care for my dad. Alpine has made the process simple for me. "

"I was appointed Ismael as my in home therapist. He was absolutely amazing. He was patient and showed me some therapy I never had. He stayed with me making sure that I was doing everything correctly. He is a credit to your organization. He was always on time. I was taken off my walker and used my cane instead. He also showed me the correct way of going up and the stairs."