The 10 Best Home Health Agencies for Seniors in Suffolk County, NY for 2025

"This home-care agency was always available when i needed them, any time i called them they were available or called right back. They were caring and offered empathy to me, as my mother's caregiver. My mother has since passed, on August 17, 2011. On the night she died, i was able to reach her nurse at 9PM, which was a blessing that i found her especially since it was after hours. She was able to come to my mother's apartment and pronounce her, saving much time and agony. She also met with the police and ambulance workers who were there. So, right up to the end, they were there for my family. Everyone my mom worked with was kind, understanding and patient. I would recommend this home-care to anyone who is in need of this type of care. "

"If your loved one has dietary restrictions and/or dementia, think twice before enrolling them in their "Adult Day Health Program". My mom went here for a one week "trial" in their medical model adult day health program. She has short-term memory loss dementia, poor vision (legally blind in one eye) hypertension and spinal stenosis. The administrative staff seemed friendly and helpful at first, but upon a second day "visit" to drop off some meds I witnessed dietary errors, miscommunications and poor judgement of mom's needs. When I arrived to drop off some meds and vitamins mom had been taking, I witnessed mom assigned to a room with developmentally disabled and severe Alzheimer's patients. Patients unable to communicate, patients rocking back and forth, drooling or just sitting with their head down. Mom is not that bad mentally! She looked totally miserable. I was told she was confused the day before and she refused to do a crossword puzzle with the more higher functioning individuals, so they were going to "try" her out in that room. I did not feel that was a good reason for grouping her with DD and severe Alzheimer's patients. She is an introverted person and will speak if you speak to her first. She knows people, names, doesn't wander and is very docile. She was totally miserable there! As her lunch was served, I saw a dried out looking hamburger on the plate, ketchup in a package that she could not open due to arthritis in her hands, and very salty tomato juice! Mom has hypertension and is on a low fat diet, which I had reiterated to the head nurse many times, both verbally and in writing. Moreover, that morning I had discussed in depth with the head Dietician and came up with a menu plan, but they paid NO attention to it at all. Nobody was there to supervise or help her open the ketchup. Nobody even offered. I was glad I was there to help, but began to worry about the times I could not be there. The Dietician popped in to the room and just told mom she had beautiful eyes. She didn't even notice the salt laden juice on her tray, and that the menu was not as she had discussed with me at all! I had to point it out to her. Moreover, during mom's hour long assessment a week prior we were told the staff could administer meds and vitamins. We had a doctor's script giving them permission, plus the meds and vitamins in the original bottles. The first nurse in the room with DD patients was okay with it. After I requested mom to be switched back to the higher functioning group, the head nurse in that particular room promptly came at me with an attitude and stated "I can't give her these, they are not marked properly". So, which is it? It's okay to administer meds in one room, not in the other? And then it was mentioned that even OTC vitamins must have a prescription label, which was never explained to me during mom's hour long "assessment" the week prior. We had gone over her meds IN DETAIL, in person and on paper, and that was never made clear to me. The head nurse copped an attitude and said "it was in your paperwork that we MAILED to you, I ASSUMED you knew". To add insult to injury, the bus driver was irregular with pickup and drop off times and had to be told repeatedly that mom needed assistance walking to the bus due to her poor eyesight. You would think that by day four he would remember! One day when he was 45 minutes late in picking up mom, I called the home to speak to the head of transportation, whom I had met a day or so prior. The operator was rude and would not put me through. She came back on after about 4 minutes and said "he's pulling up now". I said okay, thank you and hung up. When I looked outside, he was nowhere in sight. It took several minutes before he pulled up to the driveway. By the end of the week, the phone receptionist reported that I was "yelling and screaming" at them during that phone call that mom was late, which was a big lie. They sure do know how to cover themselves and turn things around to make you look like a complainer when they do not follow protocol. Makes me wonder what else they would lie about. "

"While 6 years ago I thought this was the best I could find for dementia care, today that is very untrue. This facility is in crash and burn mode. Constantly short staffed, no regulars so to many floats, causes mass confusion and panic. Residents aren’t receiving quality care, it is substandard. Mom is in the end stage of dementia, she has lost all language and is in pain. They refuse to hear us when we tell them. They refuse to help her because they say she isn’t. In the process of trying to go over their heads. 40 Residents, 1 RN, 1Lpn, 4 aides. State guidelines met, patient care failed. Sad you must be a 24 -7 advocate for your parent. I was but now have to work. My mom is suffering. No teeth, modified chopped and they provide a turkey burger and tater tots for lunch . I asked for soup ! Wheelchair never cleaned unless I do. Was away came back soaking wet white mold growing underpad. Now every time I go I dismantle and clean the chair. I go at night to get her in bed and washed otherwise they leave her sitting in pain up till 10’ she’s ready at 7 the latest. I am failing my mom stay away from here so you don’t!"

"We got Always Compassionate Home Care for my husband. She comes in to take care of him and she showers him and gets him ready. She gets him dressed, gets him ready for some breakfast, and cleans up. After breakfast, she goes to the doctor's appointments with us, and she's very helpful in getting him out of the car and assisting him into any office. She holds on to him that kind of thing. And then she also watches what they do. We go to OT and she watches what they do, and then she comes home, and then the next day she does the exercises that they were doing there. She watches, she observes and does that kind of thing, so she works with him. She makes breakfast and lunch for my husband and gives snacks in between. The other aide was very good too. It's the subs they had in between that they sent here, and I would call up and say this was not working out. She comes five days a week, 40 hours. The nurse comes every three months to check on him. She writes a report, and she's been good so that part of it has been good. It's just that they have a hard time getting aides"

"BrightStar Care has been a very good agency so far. They offer nurses to take care of my companion who has Alzheimer's. They are excellent, lovely ladies. "

"We got Constellation Home Care for my mother before she passed. They provided physical therapy, and they brought a nurse twice. They were nice, it was good, and we didn't have any problems."

"When my daughter was leaving the hospital after her car accident the RN discharge planner gave me a list of several agencies but also said that she had very good personal experience with attentive care when they provided care for her family member. While there were minor arrangement difficulties at first, in the end I could not ask for a more caring professional and hardworking and experienced staff and caregivers. My daughter loved her caregivers and the RN supervisor. I very highly recommend this agency. "

"This one of the worst agencies I ever used. The nurses and aides were terrible. They gave me more problems then I already had. Suggesting equipment I did not need. Dont use them."

"I’ve used North Shore Home Care several times in the past year. They changed my dressings. They took my vitals and made sure that everything was OK. I’m used to them, and they work for me. The caregivers are very good. I would recommend them to anyone who is bedridden. "

"Shamrock was referred by my mom's internal medical doctor. They're always on time and they're efficient. We've had them for a couple of months now. Some of the caregivers do light house work. Some would initiate on the things that need to be done and some don't. "

"We were very pleased with the home health aide that was sent to our parents’ home. She was professional and attentive. "

BAYADA health care professionals include: Registered nurses Licensed practical nurses Pediatric nurses Physical therapists Occupational therapists Speech language pathologists Home health aides Hospice professionals Medical social workers Certified nursing assistants Homemakers Companions Working together to bring the highest quality care home At BAYADA, we believe our clients and their families deserve home health care provided with the highest professional, ethical, and safety standards. This belief guides how we hire, support, and develop our health care professionals - and it is demonstrated in the expert, compassionate care they provide. Rigorous hiring standards BAYADA verifies work history, credentials, and references and performs thorough background checks. Our professionals also undergo in-depth interviews, written testing, and hands-on skills assessments before they are hired - and all are fully insured before they visit their first client. Ongoing supervision and evaluation All BAYADA health care professionals are supervised by a registered nurse (RN) clinical manager. The clinical manager or the BAYADA primary clinician makes regular home visits to ensure clients are receiving the highest quality care. Additionally, we reassess each care team member's skills on a regular basis. 24-hour clinical support No matter what time of day or night, clients and their care team have access to a 24-hour clinical support team member from their local office should any questions or concerns arise. Each BAYADA caregiver also has a clinical manager who provides ongoing mentoring and support. A client and family-centered team approach Our professionals partner with clients and their families in providing care. We communicate regularly with clients, family caregivers, physicians, and the entire care team. Unmatched education and training BAYADA is unmatched in our commitment to providing education and training to our home health care professionals. Through preceptor education programs, mentoring, hands-on lab work, in-service programs, and scholarships for professional development, our caregivers continue to expand and improve the clinical skills they bring to their clients. Accreditation BAYADA is accredited by Community Health Accreditation Program (CHAP), the leading accrediting organization for the home health industry, for voluntarily meeting the industry's highest nationally recognized standards of care. The rigorous accreditation process involves a thorough examination of the business and service aspects of the entire BAYADA Home Health Care organization - including office and client visits - in order to evaluate service quality, structural strength, organizational effectiveness, and human and financial resources. Commitment to our core values At BAYADA, we all share a commitment to providing care with compassion, excellence, and reliability - the core values of our philosophy, The BAYADA Way.

"The services of Kindred at Home started after my father was discharged from rehab. They do bathing, cleaning, and meal preparations. They do everything they are assigned to do. I don’t think there’s been issues. There are two carertakers that rotate each week. "

"I have used Kindred at Home for my mom, step father, my dad and recommend for friends and clients With the wonderful results. Currently they are assisting my 91 yr old dad who is very happy with them when His VA dr ordered at home care from the aids nurses and PT and OT all were top notch I specifically asked for kindred as I remembered how well my mom did with them They re knowledgeable Kind and caring every one who I sent to them has shown improvement . In this field it is very hard to find competent help I have seen first hand what bad care looks like so you can imagine what a God send Kindred has been for my family and me"