Catholic Home Care Medford, NY

maryann123

I can't say enough good things about my experience with Catholic Home Care. Our services were set up by the East Neck Nursing & Rehab Center and a representative immediately went to the nursing home to see my husband. The day after he arrived home, he was visited by the nursing supervisor, who was extremely knowledgeable about all services, was able to make recommendations, and was kind and supportive to me, the caregiver. She was also extremely thorough in taking the information for the application and in examining my husband. We were given a Welcoming Packet of patient information containing emergency numbers and information, pain management guidelines, Medicare information, Home Health aide services, household and patient safety, infection control, patient action plan, etc. She immediately opened the case and the next day we were visited by the nurse and physical therapist. The nurse was also very knowledgeable and had a compassionate manner with my husband. The physical therapist was very intuitive about my husband's abilities and limitations. She was also very compassionate and patient. She was a great problem-solver in that she noticed that we could get better equipment from the medical supplier and had me call to request it while she was there at the house. It was very evident that this PT enjoyed working with people- both the patient and caregiver. I had all the confidence in her and all the other service providers I met through Catholic Home Care. They have my confidence and trust that they will do the right thing for all concerned. If I ever need this service again, they will be the first to be called