Acuity Homecare LLC

Offers Home Care

19 Reviews
Call (800) 973-1841
Acuity Homecare LLC (800) 973-1841

Reviews of Acuity Homecare LLC

19 Reviews Write a review

Home Care Reviews for Acuity Homecare LLC

May 26, 2020

By Joy

I am a past client of this provider

We used Acuity Homecare from April through January. They were relatively easy to get a schedule from, but it was a little difficult to find out who was actually coming. My father-in-law is deaf, so we tried to keep the same people. It was difficult but it all worked out great. They did overnight care. The caregivers were all very nice and pretty attentive to him.

May 25, 2020

By Linda

I am a past client of this provider

Our experience with Acuity Homecare was good. They were very accommodating and very nice to my mother-in-law. They did a great job and I would recommend them to anybody. They're phenomenal. We used them for two months. The CNAs came in overnight. They worked very well with the hospice nurse from a different agency. It was a good choice. My mother-in-law was not a very easy patient, but they knew how to handle her, so she had a good experience, too.

May 21, 2020

By Bob

I am a past client of this provider

Acuity Homecare was very professional. They seemed to have their act together. They actually did what they said they would do. For me, it was such a good experience that restored my faith that there are some good healthcare agencies out there. My mom passed away but they were there right up to the end, so that was really good.

October 03, 2019

By Marlene

I am a past client of this provider

Acuity Homecare was fantastic. They swooped in when we were having the worst time with the agency we had. They came in and they took over. They were helping my aunt with everything because she needed 24-hour care. They provided someone to take care of her until she passed away. They were nice people. Billing and scheduling were fine. Everything was done online as far as billing. They let me know who was coming and when. There was not a lapse of time anywhere; they took care of everything. They're very compassionate and very knowledgeable. The owner's background was hospice so he knew when people were not taking the right course with my aunt. He stepped in and guided them the right way to help her. His wife called me every single day just to check in with me, how I was and how my aunt was. I can't say enough about them. I wished we had them from the beginning. These people were wonderful. They gave us the same people and there was the consistency and the compassion from them. They were just the best.

August 15, 2019

By SL

I am a past client of this provider

Acuity Homecare took care of my aunt. My aunt was very particular, but they seemed to meet her needs. She was comfortable with them as she would be with anyone. Their billing was great; their scheduling was great. The guy who was the main scheduler was fabulous. He was very easy to work with. He came and visited with my aunt. They went above and beyond the call of duty.

August 11, 2019

By Ron

I am a current client of this provider

We are using Acuity Homecare for six months now. They take good care of my dad, who is 94 years old. My dad is alone in the house, so they do everything for him. He is very happy with them. Billing and scheduling is fine, too. There are no problems at all. Acuity Homecare is very highly recommended.

August 05, 2019

By Maria

I am a past client of this provider

I had a positive experience with Acuity Homecare. I had absolutely no complaints. They took really good care of my mom. I was happy with them. Mom was with them for a month-and-a-half, but I wished I started it sooner. My mom had dementia, so she wasn't really doing very well. We brought Acuity Homecare in and she seemed to have bounced back because they were doing things with her. They were taking her outside, they were taking her to activities, and they were playing music for her, but then, a month and a half later, she passed. The caregivers were awesome. They have an app where the workers would upload information onto that app. If my mom is outside, they take a picture of her outside, or if she is in an activity, they take a picture of her doing activities. They also would leave me little notes like out of bed to the chair, brushed her teeth, and gave her a bath, so I know exactly what is happening with her even though I wasn't with her. I absolutely love it. It was wonderful. It was really a great help for me.

August 05, 2019

By Lynn

I am a past client of this provider

Our experience with Acuity Homecare was very good. They basically did overnight care for my dad. My sister did 9 am to 3 pm, I did 3 pm to 9 pm and they did 9 pm to 9 am. The caregivers were very compassionate, thoughtful, and respectful. I didn't have any issues with billing and scheduling at all. We used them for about two weeks. They're very receptive and compassionate. They were very attentive to my dad's needs and to our needs as well during the time that they were with my dad.

July 31, 2019

By Vincent

I am a past client of this provider

My mother-in-law was on service with Acuity Homecare. They fed her, they washed her up, and they got her out of bed. My mother-in-law was not responsive and she couldn't interact with anybody, but it definitely seemed like she was more comfortable having the care. The caregivers were very nice and very friendly. The company has an app that you can go on and you can see the notes. They took lots of pictures of my mother-in-law doing things. I would definitely try to let the people know that the company has a background helping people. The individuals who own the company are very caring. You actually get to meet them. These people are very caring, they know what they're doing, and they take a lot of personal attention to details.

July 27, 2019

By Cheryl

I am a current client of this provider

My experience with Acuity Homecare is superb. This is definitely a unique experience and a great agency. They're caring for my father during the day; he has dementia. Patience is incredible. They provide activities to keep him engaged, they do housekeeping around the house, and they feed him. They're doing a great job. It has been about four months now since we hired them. The caregivers are very good. One of the owners is just wonderful to work with. I am very pleased with them.

July 25, 2019

By CA

I am a past client of this provider

Acuity Homecare wasn't bad. It went along well. They helped me out with the cooking, and they have cleaning people come in and do my cleaning. The caregivers were very nice and very respectful. Billing and scheduling was OK and I have no trouble with it. They're very good.
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About Acuity Homecare LLC

Acuity Homecare was founded from a desire to improve upon our own personal experiences in healthcare. Throughout our 20-plus years of combined nursing practice my wife and I recognized that most of our patients had one thing in common. That is, despite being cared for by highly trained professionals within a hospital, skilled nursing facility or rehabilitation center, they maintained a strong desire to recover at home. The comfort, familiarity and assurance felt in their own home along with easy accessibility to their support network of friends and family allowed for a safer, faster recovery.

At Acuity Homecare we have dedicated ourselves to ensuring every one of our clients are treated like real people. We provide compassion, respect, professionalism and good old-fashioned excellent customer service. We visit our clients and caregivers in person routinely to ensure satisfaction with our service along with in home supervision to our caregivers.

Does your agency organize and host events and outings for you or your loved one? Well, Acuity Homecare does. Our caregivers do not just sit at the bedside on their personal phones while you or your loved one sit quietly in their own thoughts. We are a socially interactive agency that engage and interact with our clients in a way that other agencies do not. Our events planner organizes picnics, movie nights, concerts, or nature walks to name a few for all of our clients (weather and client functional limitations considered).


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Services and Amenities of Acuity Homecare LLC

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCA0001496

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Acuity Homecare LLC

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