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SYNERGY HomeCare of Fairfield

12 Cambridge Dr 2nd Floor, Trumbull, CT 06611

(800) 558-0653

Verified Partner

4.63

(65 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of SYNERGY HomeCare of Fairfield in Trumbull, Connecticut

4.63

(65 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Lou D_2

    5

    January 4, 2024

    I am a current client of this provider

    They keep in touch with me and let me know of any problems. The caregiver goes above and beyond with everything she does.

    leah ferszt

    3

    December 16, 2023

    I am a current client of this provider

    I get home care services. I am satisfied with current aid

    Ann L_16

    3

    December 11, 2023

    I am a past client of this provider

    For my dad it was not that much, he needed help getting meals so they were only coming for 4 hours each time. They were supposed to make sure that he had food and it was not working out. He slept a lot and the first lady that was there was driving him crazy. It was not her fault though, she did the best she could but he just wanted his space and every time he moved she was right there hoovering over him to see if he needed anything. I think that they were as good as other companies services. Better in some respects.

    Kyle S

    5

    December 4, 2023

    I am a current client of this provider

    They take good care of my mom. I like how they are very honest and have a good product.

    Lou F_1

    5

    October 12, 2023

    I am a past client of this provider

    The caregivers helped the most with companionship. I liked that they were easy to talk to.

    Provider Response

    Lou, thank you very much. Hope all is well!

    Janet A_2

    4

    October 3, 2023

    I am a current client of this provider

    They could be a little more communicative when they have caregivers. I like that they are able to cover all of my shifts when necessary.

    Susan A_19

    5

    September 6, 2023

    I am a current client of this provider

    They are very helpful and knowing that my husband is in good care while I'm at work, chores are being done, and everything is being taken care of is good. The caregivers we have are very professional, knowledgeable and patient.

    Provider Response

    Thank you Susan for the kind review. We appreciate it and we are always happy to help!

    Frances C_6

    5

    September 6, 2023

    I am a current client of this provider

    My caregiver, Rosa, helps me shower. They have been very good to me.

    Provider Response

    Frances, thank you. We are always happy to help. We appreciate the opportunity to be of assistance.

    Christopher N_1

    5

    August 17, 2023

    I am a current client of this provider

    I have Parkinson's so she helps a lot. I like they are on time and the girl works her tail off.

    Provider Response

    Thank you Christopher. We appreciate the opportunity to assist.

    Tracy G_4

    4

    August 3, 2023

    I am a current client of this provider

    It has a positive impact in my life while they are here. They are a nice company to have.

    Provider Response

    Thank you Tracy. If there is anything we can do to get this from a 4 to 5 please let us know. We are always happy to help!

    Gerald B_13

    5

    July 19, 2023

    I am a current client of this provider

    They come and help him with things like cleaning and cooking. I like that they are convenient and pleasant.

    Provider Response

    We are always happy to help. Thank you for the kind words.

    Laurette D

    5

    July 6, 2023

    I am a current client of this provider

    She is good. She makes sure I don't fall. I can only judge by the girl they send me and I have had more than one. I like her because she is prompt.

    Provider Response

    Laurette, thank you. We appreciate the kind words and the opportunity to assist. Glad everything is working out well. As always, call us if you need us.

    Charlese D

    5

    June 6, 2023

    I am a past client of this provider

    Their reliability was great. They were always reliable. They set up the dates and times they were supposed to.

    Provider Response

    Hi Charlese. Thank you for the kind review. We hope you are doing well. We miss you!

    Susan de A

    5

    May 29, 2023

    I am a current client of this provider

    Synergy Homecare of Trumbull CT has been an amazing comfort for my husband and me. We had tried other agencies and they all had negative issues and events occur with us. When the Veterans Administration wanted us to try one more I was hesitant but once I talked to Erica I felt comfortable and hopeful. Our caregiver Sheila is energetic - compassionate - patient - everything I am praying for to be ok with my husband when I am at work. Sheila makes sure he takes his meds - gets his food and drinks and does a perfect job with the laundry and home organization. I am truly grateful. I would absolutely recommend the Trumbull office for your family's needs. The agency has been responsive to any requests I have called with. If someone is sick or needs a day off they will send a suitable substitute for the day.

    Provider Response

    Susan, we are honored to help our Veterans. It is a pleasure to assist your husband and you in the best ways that we can. We appreciate the kind review and look forward to helping in every way possible.

    Anthony T_4

    5

    May 15, 2023

    I am a current client of this provider

    They have helped the most by helping with the physical care of my husband and allowing me to get out and get groceries, or go to the doctor. I like that the personnel they send are very caring.

    Provider Response

    Thank you very much. We are honored to assist Anthony and are thrilled at his improvement over time. Happy Holidays!

    Matthew P_6

    4

    May 2, 2023

    I am a current client of this provider

    I wish she could come every day, but we're only allotted 6 hours a week. She's very positive when it comes to listening to my dad and his past, previous, and current stories. He likes to tell her stories and she's very willing to listen. I think they made a very nice placement for my dad, he enjoys Stacy's company.

    Provider Response

    What can we do to get this from a four star review to a five star review? We are glad to hear that everyone is happy with Stacy. She does a great job. Please note that it is not SYNERGY that allotted the six hours. That is the Veterans Administration. We can offer private pay hours or maybe if you called the VA they might be able to offer more hours. If they do we will be happy to assist. If there is anything we can do to make things better, please let me know personally. Thank you.

    Joseph P_16

    5

    March 8, 2023

    I am a current client of this provider

    They take care of my husband and are on time. I like the caregivers that they have sent us.

    Provider Response

    Thank you very much. We enjoy helping Joseph and trying to make your life a bit easier at the same time. Please let us know if there is anything we can do better.

    Roger P_3

    5

    February 7, 2023

    I am a current client of this provider

    We compare things as safety. If Roger cannot pick things up then they will do it. They are very reliable when sending caregivers. They are also very consistent.

    Provider Response

    Roger, we appreciate the kind words and are happy to help. You know where to reach us if you need anything else!

    Mary Jane C_2

    4

    December 8, 2022

    I am a current client of this provider

    She just provides companionship. I like the people that work there.

    Provider Response

    Thank you Mary Jane. Please let us know when you want us to do more. We would like to get your review up to a 5 out of 5. We appreciate the opportunity.

    Mark C_15

    5

    December 2, 2022

    I am a current client of this provider

    They do what I need, like house cleaning, shopping, and laundry. They are very responsive.

    Provider Response

    Mark, thanks for the kind review. We are happy to help. If ever your thoughts change less us know so we can keep you this happy with our service!

    Michael P_17

    5

    October 13, 2022

    I am a current client of this provider

    It has given me time to get out of the house so that I could run errands. Lori has been great, she is my contact person. She is very informative, and they keep checking in on my dad.

    Provider Response

    Michael, thanks for the kind words. We appreciate your allowing us to be a part of Dad's care team.

    Theresa S_7

    5

    September 16, 2022

    I am a current client of this provider

    The caregiver have been very gentle, and she likes them. I like that they are very personal and very nice.

    Provider Response

    Theresa, we are happy to be able to help and glad that the caregivers are doing so well for you and your loved one. We appreciate the opportunity t ohelp.

    Anonymous_6502

    5

    September 2, 2022

    I am a current client of this provider

    They have helped me with walking and keeping my balance. I like that they have good quality caregivers.

    Provider Response

    We appreciate the positive review and we are glad that we can be of assistance. We look forward to helping for a long time to come.

    Rosemary F_6

    5

    August 2, 2022

    I am a current client of this provider

    We can't leave my mother for any length of time; so having them come in every other Saturday helps us be able to leave the house. Primarily, I like the flexibility they offer you. We deal with people in one office and it seems kind of intimate. You feel like you know the people who run the place; which is nice.

    Provider Response

    Thank you for the kind review. We are happy to help and will always stay as flexible as possible. All the best!

    Anonymous_5999

    4

    May 3, 2022

    I am a current client of this provider

    It makes my life easier by helping with my dressing and showing. I would like to see them improve on their billing.

    Provider Response

    We appreciate the opportunity to make life easier for you. Please feel free to call Jay in the office with any billing issues as we want that to go smoothly too. Thanks for the review!

    Anonymous_5658

    4

    January 4, 2022

    I am a current client of this provider

    Once more rapport is built, they'll be able to interact more. Some of the caregivers had a bumpy start to things.

    Provider Response

    Thank you for the feedback. We would love to build that rapport as fast as possible. Please give me a call in the office, so that we can earn a fifth star. We want you and your family to be completely satisfied. I look forward to hearing from you.

    Anonymous_1195

    4

    December 2, 2021

    I am a past client of this provider

    They had a personal touch. They need a few more caregivers.

    Celia M_1

    5

    November 9, 2021

    I am a current client of this provider

    It gives us peace of mind to know that my mom is taken care of. We can leave without being worried. We had some trouble finding a caregiver for my mother. However, the agency was patient and worked with us to find the right caregiver.

    Provider Response

    It is our honor and thank you for the opportunity to be of assistance. We are happy to help. If anything ever changes let us know. We want to hear the good and the not so good so we can fix everything as soon as possible. Thank you again.

    Grace P_2

    5

    November 2, 2021

    I am a current client of this provider

    They help her and make her feel safe. They respond quickly and the aid shows up on time and takes care of my mother.

    Provider Response

    Thank you. We are glad it is working out. Our goal is to provide peace of mind to the entire family. She is a pleasure to work with.

    Richard W_12

    5

    September 17, 2021

    I am a current client of this provider

    It has made life easier by helping my mom through her daily routines. I like that they are very good to my mom.

    Provider Response

    Thank you for the kind review. We appreciate the opportunity to work with your loved one. As always, if there is anything we can do better, please let us know.

    Ricki B

    5

    August 3, 2021

    I am a current client of this provider

    They've made it positive by being there when I needed them. I like that they're responsive. They seem to care.

    Provider Response

    Ricki, glad to hear you are happy. We appreciate the opportunity to help!

    Florence M_6

    5

    July 7, 2021

    I am a current client of this provider

    The people are so nice. I like the nature of the people who work for them.

    Provider Response

    Thank you very much. Our staff loves working with you. We are thrilled to be able to help.

    Kerry P

    5

    May 18, 2021

    I am a current client of this provider

    They respond right away. I like that they are involved, and they treat him like a person.

    Provider Response

    Kerry, thank you for the 5 star rating we appreciate it. We appreciate the opportunity to work with your loved one.

    Laura D_6

    4

    May 7, 2021

    I am a current client of this provider

    I get to live my life when they are there. My mother would like to have less help and do things on her own. I don't worry about my mom, I know someone is watching over her and taking care of her.

    Provider Response

    Laura, Thanks for the kind words. We are honored to be a part of Mom's Care Team!

    Judy B_21

    5

    April 24, 2021

    I am a current client of this provider

    They take care of him, they feed and bathe him. I like the caregivers they send to us. They are very attentive.

    Provider Response

    Thank you Judy. We appreciate the opportunity to help. As always, please let us know if we can do anything better.

    Edith S_2

    5

    March 16, 2021

    I am a current client of this provider

    They have made my life a lot easier by sending a helpful caregiver. I like that they sent me a caregiver who I get along with.

    Provider Response

    Edith, thank you very much. We are happy to help and are glad it is working out. Thank you for the kind review.

    Alfred G_1

    5

    February 3, 2021

    I am a current client of this provider

    We are thankful for the care that is being provided. I like that they find good people to send me. They are very reliable.

    Provider Response

    Thank you Al, We appreciate the kind review. Please remember that when the time comes we do more than the basics. We appreciate the opportunity to work with your family and always welcome feedback. All the Best!

    Helen G_1

    5

    January 25, 2021

    I am a current client of this provider

    They are very good, whatever you need, they are there to help. I have already recommended them they are great.

    Provider Response

    Thank you very much for the kind words and the recommendations! We are thrilled to be able to assist you and have you as a client. Laurie and Jay Kiley.

    Irene L_4

    5

    January 8, 2021

    I am a past client of this provider

    They were very helpful when they were here. I felt comfortable that my husband was in good hands. They were very accommodating with me and my husband. Everyone that worked with me was compassionate and professional.

    Provider Response

    Thank you very much. We are happy to have had the opportunity to help.

    Phyllis L_4

    4

    November 21, 2020

    I am a current client of this provider

    She frees me up so I can work. They listen to your needs and adjust.

    Provider Response

    We are happy to help. Please let us know if we can do anything better or differently. We appreciate the opportunity to be of assistance.

    Charlotte A

    5

    November 9, 2020

    I am a current client of this provider

    They do things around the house when she couldn't do it and she is improving now. I think they are reliable.

    Provider Response

    Thank you for the review. Glad to see that you are doing much better and that we could help.

    Patricia "Pat" W

    4

    October 8, 2020

    I am a past client of this provider

    I didn't need them that desperately. I found out that I could do more than they thought I could. I particularly liked the woman who came during the day. She was excellent and took care of any needs I had and offered to do things I didn't even know I needed. She was very personable and knowledgeable.

    Provider Response

    Pat, we were happy to help and thrilled to see you bounce back so quickly. Thank you for the review and stay safe!

    Marcus S

    5

    August 20, 2020

    I am a current client of this provider

    They come in and do their job properly. They are easy to work with and very responsive.

    Provider Response

    Thank you for the kind review. We appreciate the opportunity to help. Please let us know if we can ever do anything differently or better.

    Becky B_5

    5

    July 27, 2020

    I am a past client of this provider

    I have a lot of pains and I liked how they incorporated food shopping, laundry and so much more. I liked it and they were great.

    Provider Response

    Becky, thank you for the kind review. We were and are more than happy to help. Our caregivers take pride in what they do. Stay well!

    Milton M_1

    4

    July 10, 2020

    I am a current client of this provider

    They have prepared good and nutritious meals. They were very helpful in reminding us when to take pills. The aides were very good.

    Stephen H_3

    5

    April 22, 2020

    I am a current client of this provider

    They help my father and mother with all the care they need. They are very responsive and really good about communicating.

    Provider Response

    Thank you Steve. We are happy to help. If there is ever anything else that we can do to help please let one of us know. Stay safe and healthy!

    Cheri T_1

    5

    April 9, 2020

    I am a past client of this provider

    They helped the most by sending people to help when we needed them. I liked that they were very responsive and that their employees were so nice.

    Provider Response

    We are honored that you trusted us to help. We are proud of our SYNERGY HomeCare Care Team. Thank you for the great review.

    Lucinda M_2

    5

    March 5, 2020

    I am a current client of this provider

    They helped me recover from surgery. They are very professional.

    Provider Response

    Thank you for the kind review. We were happy to help. If you ever need us in the future we would be happy to assist again. Stay safe and healthy!

    Jenny S_1

    4

    February 7, 2020

    I am a current client of this provider

    They keep her company. We have not been with them too long. One SYNERGY closed, and we got sent to another. A lot of the times with the first company. There was a lack of communication and people wouldn't show up.

    Provider Response

    Thank you for the review. This is Jay from SYNERGY HomeCare of Fairfield. We are the current provider and we plan to provide you with better communication. You can always call our office 24/7/365 with questions and you will get a live person. I believe that you have my cell phone as well if you would like to reach me directly. Thank you. -Jay K., Owner

    Helen L_7

    5

    February 7, 2020

    I am a current client of this provider

    They communicate well and make themselves available. I like their attention to detail and their communication.

    Provider Response

    Thank you for the kind review. We appreciate the opportunity to work with Helen. She is a joy.

    Gloria H_4

    5

    February 7, 2020

    I am a current client of this provider

    They've helped her become more independent. I like the people they send out. They know what they're doing.

    Provider Response

    Gloria, thanks for the kind words. We are happy to help.

    Anonymous_3143

    2

    January 13, 2020

    I am a current client of this provider

    They have messed up on scheduling. The aides could also use more official training on Alzheimer's and personal care. Right now, they are not doing great. I have been looking at places because of lots of scheduling mix ups.

    Provider Response

    I am sorry that things did not go as smoothly as desired for either of us. I know in the beginning there were many requests to change the schedule and we did our best to meet the requests. This was a new case that we took over from another company and it took us a bit to get settled in with the short and changing hours.

    Susan S_10

    5

    January 13, 2020

    I am a current client of this provider

    She was loving, caring, and attentive. They are very communicative. The owner is superb and reachable.

    Provider Response

    Thank you for the kind words. Our goal is to provide care for your loved one and peace of mind to the entire family. We appreciate the feedback.

    Vincent "Jim" C

    5

    October 24, 2019

    I am a past client of this provider

    He was happy and content with them, which means that I can call on them again if I need them. I liked that they sent really nice and polite ladies.

    Provider Response

    Elaine, we are always happy to help. If Jim ever needs us in the future we would be honored to help. Thank you for the kind review.

    Annie L_1

    4

    September 12, 2019

    I am a current client of this provider

    Our current caregiver does a lot of things for us, such as washing the laundry. I need someone who can take care of my wife, which is why we have the service. We had caregivers who didn't last long enough. Now, we have a good caregiver who comes three days a week.

    Provider Response

    I understand and am sorry for the initial changes to personnel. That can sometimes happen with the one day a week cases as the caregivers are looking for additional hours. We are glad that things have settled in with the 3 days a week and that Cynthia is doing a good job for you. Thank you for your business and comments.

    Paul M_15

    5

    August 19, 2019

    I am a current client of this provider

    They take care of all the critical needs of my mom. I like the 24-hour care and the quality of the home care people.

    Provider Response

    Paul, thank you for the kind review. Our caregivers love working with your mom. as always, please let us know if there is anything we can do to improve.

    Lorraine W_3

    5

    July 18, 2019

    I am a current client of this provider

    They show up on time and do whatever we ask them to do. They make my loved one's life easier, which makes things easier for me while I'm at work. They have a personal touch. They always contact me about who is coming. Everyone who has worked with us has been wonderful. I've used other agencies, and they don't even compare to SYNERGY HomeCare.

    Provider Response

    Thank you Lorraine. We appreciate the opportunity to work with your loved ones and are always happy to help.

    Anonymous_1985

    4

    June 20, 2019

    I am a past client of this provider

    They got me things when I needed it. They filled the ice pack and did things I couldn't do for myself. They were very responsive. They also sent good caregivers.

    Provider Response

    I am glad it went well and thank you for the review. I hope you don't need us in the future but if you do we will strive to make it a 5!

    Zelda F

    5

    April 15, 2019

    I am a current client of this provider

    They have made things easier for James with the things they have done for him. I like that they are on time.

    Provider Response

    Zelda, Thank you for the kind review. We appreciate the opportunity to help. As always, please let us know if there is anything that we can do to make things better. Jay Kiley, Owner

    Kathy M_18

    5

    March 18, 2019

    I am a current client of this provider

    They are allowing us to have a life. My mom has someone in her home which allows her to stay there and enjoy her time. I appreciate that they have been committed to my mother and me from day one. They are like extended family to us.

    Provider Response

    Thank you for the kind review. We appreciate the opportunity and enjoy working with your mother. Our goal is Peace of Mind for the entire family!

    Olga C_2

    5

    February 15, 2019

    I am a current client of this provider

    I need to go to work so it is nice that I can leave her with the caregiver and know she is safe. They are very caring, punctual, and have been taking good care of my mother.

    Provider Response

    Thank you so much for the 5 star review. We appreciate the feedback. As always, if you have any questions, comments or concerns please give us a call or mention it when we check in. We strive to provide peace of mind to the entire family.

    Richard K_5

    4

    December 8, 2018

    I am a past client of this provider

    It was helpful. They helped physically with managing my wife's falling and moving around. They could improve the quality of some of their aides.

    Provider Response

    Richard, Thank you for the 4 star review and the constructive comments. We are have and will continue to provide additional training to our team.

    Jane B_5

    4

    November 28, 2018

    I am a current client of this provider

    They have just been efficient, attentive, and pleasant. That is the first thing that all of us noticed, how pleasant they all were. I don't have enough experience with all the aides. The communication could do better, we had a problem with getting a schedule so we knew who is coming, and they worked on it and it has become better.

    Provider Response

    Thank you Jane. We appreciate the opportunity to work with you and appreciate your input. We were happy to hand deliver the schedule to you as well as provide your family with on-line access to it. Adding all those hours meant bringing in new caregivers to avoid overtime charges. We are glad it worked out and that all seems to be going well.

    Paul & Gloria M

    4

    June 18, 2018

    I am a current client of this provider

    It is quite important. By assisting me with things that are hard to for me to do. As a whole, it is very worthwhile.

    J.K.156804

    5

    June 30, 2016

    I am a current client of this provider

    I like all the caregivers, and the office staff is very nice and helpful. Laurie at the office comes to my home to check in!

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    Services and Amenities of SYNERGY HomeCare of Fairfield in Trumbull, Connecticut

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About SYNERGY HomeCare of Fairfield in Trumbull, Connecticut

    Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.

    Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.

    Map of SYNERGY HomeCare of Fairfield

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