Arosa East Bay

They have been consistent with who they send. I like the care provider that comes.

They have made our lives easier because we have more flexibility with our responsibilities. We have peace of mind knowing someone is there with my mom. I like that they have continued to work to find us a caregiver.

The consistency of a caregiver that knows my brother has been positive. I like the caregiver that works with my brother.

They have taken care of my wife when I'm not able to. I like that they stay on top of their workers to see how they're doing.

The agency makes the client feel safe. I like this agency because the caregiver Donna is excellent.

They did a good job. For me I don't have to worry about Barbara. They did a really good job. The people were qualified.

They found a good person who meets my needs. I like their responsiveness and the quality of the caregivers.

They are very competent and do care very well. I like customer care. They seem to care a lot about their patients.

They are accommodating, flexible, and available. They value us as people.

It gave me peace of mind. They need to manage the people they hire better.

They took good care of my parents and they were dependable. I did not have to worry when they were there. They were dependable, they took care of my parents, and they called me if there were changes.

We were with another agency, and they were constantly coming in late. But both of the current caregivers have been on time. I like the caregivers they send out. They are experienced and they know how to talk to people with dementia.

They're very good and very helpful. It gives me great relief to know that someone is helping me. She does a lot for me. I'm very happy with the way everything is going.

The psychologist does an okay job. He tries to do what he thinks is best. We also have a caregiver that does a good job. We really like the psychologist that we have. The company changed names, but when they started out it was more local, and now it's bigger and less personal. I like the local small business feel.

Rose wouldn't be able to survive without them so the service is very important to us. I like that the people in Arosa have been good at communicating and that's important.

The service has been perfect. Satisfied with service.

She keeps locking them out. She is 97 years old and very upset about the 24 hour care she has. She took four falls this week, so she needs it. They send different caregivers every day. I think it would be better to send the same caregiver every time, so we can get to know them and be comfortable with them. Some of them have had heavy accents, so it has made it hard for her to understand some of them.

The provider is reliable and thorough and kept me up to date. Denise called me to tell me the driver will come. I like this agency because everything was great from start to finish. I highly recommend them.

It was what we needed, but it took a lot of work to get things done. The caregivers and the services were great but middle management was not at all. I did not like trying to deal with the management. They could not get contracts right with me and there were issues with coordination for the caregivers.

The provider has helped the most by being attentive to the needs and wishes of the clients. I like this agency because they are responsive to me and they do a good job of matching our requests.

I really like the people out that they send to do their job. I really like that the people that they send to me. They really seem to care and they do a good job.

I have more time for myself now, thanks to the services. We have good care. We can rely on them. I have no problems with them.

The care allowed my mother to get the rest that she needed. I liked that the caregvier that they sent was very kind and thoughtful to my father.

They free up so much of my schedule, it changes my whole week. I like that they're COVID-conscious--they make sure their staff are vaccinated. Their employees are amazing.

There is a lack of communication from the agency. I like the people I have dealt with and the management.

They do everything I need them to do. They cooperate and make an effort.

I have gotten good care takers. I would like less price raises.

They have accommodated schedule changes readily and had multiple caregivers to choose from. They are easy to work with and accommodating to my parents' needs.

They give me peace of mind. I am happy with them. They are reliable, they furnish people when someone calls in sick, the manager David is excellent.