Right at Home Sonoma County

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74 Reviews
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Right at Home Sonoma County (707) 663-3085
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Reviews of Right at Home Sonoma County

74 Reviews Write a review

Home Care Reviews for Right at Home Sonoma County

March 02, 2021

By bearburrell

I am a past client of this provider

Right at Home took care of our mom from 2017 until the pandemic. They are a wonderful, caring, and professional team! They cared for our mom with much kindness; taking on outings to the beaches, parks, for coffee and treats. They worked really well with the care home where she was. I would recommend them them without any hesitation.

February 18, 2021

By Nola S

I am a past client of this provider

They seemed willing to do anything she needed. They were really positive and willing to help in any way.

December 16, 2020

By Hazel K_2

I am a current client of this provider

I would recommend Right at Home because they do what they say they are going to do and the caregiver shows up on time.

December 09, 2020

By RS Baird

I am a past client of this provider

For over a year RAH provided invaluable caregiver services five days a week, six hours a day, for my wife. Our caregiver was professional, creative, caring, experienced and totally reliable. She was supported by a knowledgable and experienced staff at RAH that was always available to address challenging issues. I could not recommend RAH more highly.

October 13, 2020

By Frank H

I am a current client of this provider

It's immeasurable help. The current caregivers are very organized and just get everything done. They're absolutely fabulous. They have trustworthy employees.

October 01, 2020

By Susan L

I am a past client of this provider

Right at Home (RAH) has provided me with three different caregivers to help me when my disability left me needing help. They have all been great. Moreover, RAH has been wonderful helping me whem I needed longer term care, and then shorter term. I can't recommend them enough.

April 15, 2020


I am a past client of this provider

We at first hired Right at Home to assist my elderly parents with weekly grocery shopping and meal preparation. My parents and I were very impressed during our interview with the case worker/supervisor Robin and we were further enthusiastic with the professional and compassionate caregivers. As the need for help increased, RAH was able to accommodate us with increased assistance. I live some distance from my parents and it was a great comfort to have a full team of support. RAH was great with communications and all the staff were warm and professional. I highly recommend Right at Home for senior care.

March 20, 2020

By Paul S_9

I am a current client of this provider

It really helps to have someone here to help us. I wish we could afford it. It makes a difference to have some help. It's very difficult for me to do everything. In the future, we'd like to apply for another grant to get more help. They should not have sent someone who was sick. We could use some help, but it's not in our budget. We appreciated anything that was possible. Linda was lovely in assessing our situation when she came over. Their people are very cordial, kind, and aware. Janie was a nice person. She was cooperative. She was very helpful in doing what I asked her to do. Jeff was very good, but I was disappointed that he didn't keep me informed with what he was doing. It seemed like he spent an awful lot of time in the kitchen. I had more things for him to do than just clean the kitchen. When he first came here, he made the bed perfectly for me. Jeff was an expert. The bed was intact for a whole week, and I move a lot in my sleep. I think Jeff dropped off in his efficiency as time went on.

February 11, 2020

By Barbara M_2

I am a current client of this provider

If I call they will speak to my mom when she is upset. We have a good caregiver.

December 11, 2019

By Anonymous_3008

I am a current client of this provider

I do not have the coverage that I should have. They are short on caregivers, so I would not recommend them because they are struggling to get help.

November 16, 2019

By Edwardo U

I am a current client of this provider

The caregivers have done a lot of things for my loved one, and he is always happy with them. They do things here and there, and he is happy with the last three people that came in for him. They are nice. They are very good, and my loved one is very happy.

October 10, 2019

By Anonymous_2581

I am a current client of this provider

They've taken a load off of me by keeping an eye on my loved one. Some of the caregivers weren't really good fits because of personalities or training.

September 05, 2019

By Robert O_7

I am a current client of this provider

They help me out a lot by getting my father out on walks or whatnot, so I can do things that I need to do. I have had some pretty quality people in the time we have used them.

August 22, 2019

By Kathy P_12

I am a current client of this provider

They give her extra tender love and care. They have excellent communication and great caregivers. They are responsive. They take initiative.

July 02, 2019

By Nanci P

I am a current client of this provider

It has made a huge difference because I can't walk very well or drive. They help with everything, and I really appreciate it. They are very thorough and keep me updated. My caregiver is fantastic.

June 10, 2019

By Kris K_3

I am a current client of this provider

I don't have any complaints. If we want to make a change, we work with the agency to introduce new activities. I like that they are very responsive when a request is made. The caregivers are very professional.

May 03, 2019

By Elizabeth G_6

I am a current client of this provider

They should give me the schedule ahead of time. That is the only issue I have. I like to know the schedule for the month. They're easy to work with, and we can reach someone right away on the phone.

March 07, 2019

By Kathy

I am a past client of this provider

The caregivers we have worked with have been very caring and responsive to the needs of a very difficult client. The administration is very personally involved with all levels of the business. Everyone is very generous with their time and they go the extra mile to provide quality care.

December 13, 2018

By Dorothy L_8

I am a past client of this provider

Without them I would have difficulties with my life because of my age and not being able to get along very easily. I needed them. They were pretty good, but they weren't perfect. The women who came to my house seemed to know what to do and it seemed like they had training.

November 15, 2018

By Mary H_40

I am a current client of this provider

It helps me a lot. They mostly help with food and dressing. The care is good.

November 02, 2018

By Alda (

I am a past client of this provider

They tried their hardest and did their best. The owners truly care about their clients.

October 03, 2018

By Brandy C

I am a current client of this provider

I got my life back. They're compassionate and the people who run it are incredible. The caregivers they have selected are perfect for my mom.

October 01, 2018

By Gary K_2

I am a current client of this provider

They just do well. The caregivers they've sent have been wonderful. There is quite a bit of turnover, but they have been ready to send somebody else. They're very caring, and they are anxious to be a good match for the person being cared for.

September 18, 2018

By Carole E

I am a current client of this provider

I like the person that I have. She helps me in the ways that I want and she's very good. I can't do without her. It's okay, but I wanted to keep the person that I had, so I had to accept Right at Home. They treat me the same way the other company treated me.

September 18, 2018

By Nafija

I am a current client of this provider

Not only were Right at Home staff wonderful companions to my dad, but also saved his life on at least one and probably two occasions. Care Manager, Robin, a registered nurse, kept in close contact with my dad, and his caregiver, and when he had life threatening complications of congestive heart failure, she notified us immediately and advocated for medical intervention. I also have to mention that Robin was so kind and involved with my dad.

August 01, 2018

By Geri L

I am a current client of this provider

They are very helpful around the house and the yard. They are very reliable.

July 02, 2018

By Dave H_2

I am a current client of this provider

They transport me around to different places for different needs. They matched me pretty well with the caregiver that they send.

June 20, 2018

By Howard and Elaine F

I am a current client of this provider

She's only here one day a week and when she's here, she's always attentive to us. It's been good and the caregiver is understanding.

June 19, 2018

By Evelyn R

I am a current client of this provider

We are able to get away so that we are not burned out. We have friends who have senior parents and we said to them that there are lots of services that are available to take the weight off. They are also professional and caring.

June 01, 2018

By William "Bill" H

I am a current client of this provider

I really appreciate my exercise. They are very consistent and good.

May 18, 2018

By Linda C

I am a past client of this provider

They relieved me from the work necessary. I had to go to medical appointments in San Francisco. All the services I received were great.

May 18, 2018

By Frances V

I am a current client of this provider

They help give social interaction and acceptance of my mother. Their care provider and the administrative services are responsible. They sent my mom a mother's day card, and that is impressive. They also sent her a birthday card.

May 01, 2018

By Nancy B

I am a current client of this provider

The nurse manager at this location is excellent. It allows me to have peace of mind knowing that someone I trust is taking care of my mother.

April 10, 2018

By Don C

I am a current client of this provider

The girls who have been here have been very good. I've been able to get away for a while and do some things that I wanted to do. It gives me a break and the caregiver's who come in have been very kind and helpful to my husband.

March 20, 2018

By Joseph

I am a past client of this provider

It was a short time finding help for our days and hours. When Nancy became available, service was excellent.

March 02, 2018

By Susan L_1

I am a current client of this provider

I really like my caregiver from Right at Home. They have helped my independence a lot.

January 12, 2018

By Cathy

I am a current client of this provider

Right at Home was recommended to us from someone who had nothing but great things to say about their service. I totally agree. They are a fantastic company to work with. The staff is very friendly, supportive and helpful in every stressful situation. I would recommend Right at Home to anyone looking for in home care.

January 04, 2018

By Dick K

I am a current client of this provider

Right at Home is quality care and quality employees. Right at Home has quality caregivers, they are polite, and overall just great

January 04, 2018

By Dennis F

I am a current client of this provider

Right at Home has provided good people. Right at Home makes my life easier because they provide a companion for my wife.

December 01, 2017

By Michelle R

I am a current client of this provider

Right at Home is very dependable. My mom loves the caregiver they send. The services from Right at Home free up time for me.

November 20, 2017

By John N_10

I am a current client of this provider

Right at Home has many caring employees that have helped us. The services allow me to get things done while the caregivers are here.

November 16, 2017

By Nancy

I am a past client of this provider

On behalf of the family of Mary Ann, we would like to extend our deep appreciation for care provided in her home and while hospitalized. We could not have asked for more skilled caring CNAs, and nursing staff who evaluated and managed her care needs were impeccable. High marks to the Santa Rosa office!

November 10, 2017

By Denise

I am a past client of this provider

My mother enjoyed Jenie very much. If a need arises, she would request her again. I want to thank you for your prompt reply to our needs. I look forward to working with you again in the future.

October 02, 2017

By Anonymous_1005

I am a past client of this provider

Right at Home could have provided regular in-home visits from the support nurses. Right at Home's supervisor could have been there for the in-home caregivers.

August 21, 2017

By Kay R.

I am a past client of this provider

There is just no way to improve on the help that we received from your company's care. From the first conversation with Trinidad to my last communication with Monica, I felt that all you wanted to do was help me. Carol, Robin, Diana, Monica, you were wonderful. Thank you.

August 01, 2017

By Sonia F

I am a current client of this provider

Right at Home is very personal, polite, and efficient. I give a lot of home care to my wife and she requires a lot of attention, so the services give me time to step away from the situation and have time for myself.

July 24, 2017

By Tom S_2

I am a current client of this provider

Right at Home does a good job. Right at Home helps me with things I cannot do for myself.

July 17, 2017

By Kathy S.

I am a current client of this provider

My family and I have been extremely thankful and pleasant with the assistance provided by Right at Home. The caregivers are professional and proactive. Our case worker is extremely helpful and responsive. This has been a very positive experience from my very first phone call to this agency unlike some of their competitors.

June 02, 2017

By Laura V

I am a past client of this provider

I've been very pleased with Right at Home and the caregivers were very qualified. I'm telling everyone about them. I was low in energy and I was able to follow doctors orders with Right at Home better because I had things I wasn't supposed to do.

May 04, 2017

By BJ635315

I am a past client of this provider

Every one of the girls who helped me was "wonderful".

May 01, 2017

By Rose S_2

I am a past client of this provider

I would tell someone that Right at Home has exceptional caregivers, and they have helped my husband with his physical therapy. Right at Home made my life easier by making my husband's life easier, and I was able to do other chores.

May 01, 2017

By Phyllis K_2

I am a current client of this provider

I would tell my friends that Right at Home is very reliable, and the people who they send out are good. The caregivers are really great to work with on things.

April 03, 2017

By Phillip and Naomi H_1

I am a past client of this provider

I would tell a friend that Right at Home has always provided us with very good services. Right at Home made life easier by performing the services we wanted.

March 29, 2017

By Pam885734

I am a past client of this provider

Rachel M. was great! She is very patient, kind and upbeat. Eileen was very resistant about having anyone come into her home, but Rachel is so wonderful that Eileen was smiling and happy after the first hour.

March 17, 2017

By Rose122541

I am a past client of this provider

Loved her caregiver for her husband; was so happy with the care and nurse overnight.

March 03, 2017

By Mike W_3

I am a current client of this provider

Right at Home is great for anybody who needs the kind of care that we need. The services have impacted my life greatly in terms of relieving a lot of burdens that I have when caregiving for my husband.

March 01, 2017

By Laurel F_1

I am a current client of this provider

Right at Home provides high quality home care. It's helpful for a caregiver to be here to help me with my needs while I'm stuck in a chair.

February 04, 2017

By Irene854610

I am a current client of this provider

my 89 year old mom came to live with us, and while very independent we did not want her to spend parts of the day alone when we were working, and we wanted to facilitate her independence. enter therese from right at home, the perfect match of humor, kindness, love of life and competence. she took mom out for daily walks, grocery shopping, haircuts and pedicures, sometimes lunch or tea. she sat and shared lunch, assisted mom in showering and taking care of her hair and skin, she called that spa day. she was interested in moms family, life, love of dancing, younger years and memories. mom enjoyed thereses conversations about her daughter and husband, and they shared many a story and insight. therese wasnt just a care giver she was a companion. mom passed recently and therese graciously spend time with me recalling my mom and their conversations and adventures. one of the things therese so lovingly honored was my moms love of children, their outings included walks in the local parks and playgrounds where my mom could enjoy the kids and their parents and stay in touch with the new generations. therese gave her that gift and many others. we are most grateful to right at home and to therese.

July 29, 2016

By SmcW

I am a past client of this provider

My siblings and I hired Right At Home to provide care during the day for our father, when we realized he wasn't able to care for himself properly. He was not eating or remembering to take his medication. Right At Home provided wonderful care for our father. Their caregivers were kind, patient, and professional. Robert and Carol were very accommodating and helpful by working directly with our father's long term care insurance. Whenever the insurance company required specific information, Robert quickly sent them what they needed. In addition, Ramona who is the office manager, was very helpful and accommodating with our changing schedule needs. One of my father's caregivers, Mark, was great with him. He kept our father engaged daily with current events of the world. Our father's needs changed so we had to make other care arrangements, but for the year and a half that we had Right At Home caring for him, my family was very pleased with the care they provided. We would recommend Right At Home to anyone in need of elderly care assistance.

May 10, 2016

By Marla TaylorJIXOJ

I am a past client of this provider

The caregivers were excellent. My home was tidy, my needs were dealt with immediately. Each one was courteous and prepared my meals, yet allowed me to do things on my own if I chose to. Thanks for providing this excellent service.

March 05, 2016

By Wohlt Family

I am a past client of this provider

We hired Right-at-Home, Sonoma County, to provide 24-hour, around-the- clock care for our mother in January of this year, 2016. Mother was very ill, had been bedridden for several days, and alone in the upstairs bedroom of her home, unable get downstairs or to care for herself. A kind neighbor had been checking in on her periodically. Since Mother was fiercely independent, and since she had previously been resistant to receiving any kind of care or assistance, her health had to deteriorate to an extremely critical point before she realized and agreed that she needed full time care. Compounding the problem was the fact that my husband and I live 70 miles away, and needed to quickly find caregivers who were qualified to provide the around-the-clock care for Mother that she needed at that point. At the same time my husband and I determined, with Mother’s cooperation, that she did need full-time care, we simultaneously had a Hospice evaluation done by Heartland Hospice, with Right-at-Home’s RN, Carol, present during the evaluation. After this 3-hour Hospice evaluation, it was determined that Mother needed to be on Hospice. Carol assigned two extraordinary women, Raven and Cassandra, who were an absolutely perfect fit for Mother’s personality and immediate health needs. This full-time, in-home care for 7 full days was expensive, but worth every penny, and gave my husband and I so much peace of mind, knowing that although we were a good distance away, Mother was receiving the care she needed and deserved while we arranged for a local board and care facility to which she could be transferred. Not only did these caregivers provide full-time assistance to Mother by administering medication and ensuring that the oxygen Mother was receiving was adjusted correctly, but they washed clothes, prepared food, did dishes, answered phones, and kept Mother company in ways that were comforting and reassuring to a formerly fiercely independent woman whose time on earth was coming to an end. Raven and Cassandra worked well, and closely, as a team with Carol, RN of Right-at-Home, as well as taking a team approach with the Hospice nurses, to ensure top quality care for Mother. Raven, Cassandra and Carol, kept our family well informed of what was happening along the way, which was of tremendous comfort to us. After this week of in-home care, we had Mother transferred to a local board and care facility, where she passed away. Cassandra, the Right-at-Home caregiver on duty during the time of Mother’s transfer to the care facility, was of immense help during the transfer, and followed the transport vehicle, in her own car, to the care facility where she met us and then made sure Mother was comfortable and that the care facility had all of the logs and notes from the previous week of in-home care, which was what nurses in hospitals routinely do when they chart patients. As you can see, this is an extremely professional organization, which goes the extra mile in their caregiving efforts. Our heartfelt thanks go to Carol of Right-at-Home, Sonoma County, with special thanks to caregivers Raven and Cassandra, all three of whom went the extra mile to care for Mother. You all made an extremely difficult situation a lot more bearable for our family. The fact that Mother was being made comfortable at home and that she was receiving quality care, made all the difference to our family in dealing with this most difficult end-of-life situation. From such a positive experience with Right-at-Home, Sonoma County, I can wholeheartedly recommend them without reservation.

December 30, 2015

By O. Ocean

I am a current client of this provider

My caregiver is Mary A who lives in Petaluma where I currently reside. She is a fantastic caregiver, a great shopper and follows thru on everything I need including my prescribed medications and very non-judgmental. I also appreciated Hermidia but can't afford two caregivers at this time.

October 03, 2015

By Elkhornkate

I am a current client of this provider

RAH has provided excellent care for my mother-in-law who is 93, frail, and quite stubborn and challenging to care for. The caregivers are competent, responsive, and caring. Carol and Robert make an excellent team and provide fantastic, positive support for their clients, employees, and for family members like us. When problems have arisen, they solve them efficiently. We have had caregivers cancel at the last minute and they always found someone to cover, including the nurse or themselves. We have had to modify the type of care my mother-in-law receives more than once, involving multiple changes in staffing - from part time care, to round the clock care, to 12 hours a day, and then to 8 hours a day. Twice the changes have been abrupt. In every instance they found good care and rapidly. We've seen quite a variety of staff members because of this. We have no complaints and much praise for their hard work in a challenging environment.

May 28, 2015

By Nancy111526550

I am a current client of this provider

We feel so blessed to have been connected with Right At Home. Rob, Carol, and all of the staff are true angels. RAH in Santa Rosa is the real deal; their care, warmth, and energy are so appreciated.

April 23, 2015

By Lisa109837150

I am a current client of this provider

I needed in home post-op care for 48 hours following surgery. Meeting my caretaker before surgery was important to me because that person would be picking me up from the hospital, staying in my home, and caring for me 24/7. I called several services listed online and none were able to arrange a pre-meeting with caregiver. When I called RAH, it was explained that they pair their caregivers based on needs/preferences even down to taste in cooking! They work with you to select the right fit. My caseworker made an in-home visit to meet me and go over my care needs and preferences. Of the two caregivers she selected, both were perfect. I left knowing that either woman would be a familiar face when I left the recovery room. My caretaker was awesome. She was like a nurse and a sister all in one. She cared for me, cooked for me, talked with me, and kept everything organized, clean and on schedule. I honestly couldn't have done It without her. All in all, I would rate my experience with Right at Home Sonoma as being the perfect balance of professionalism and a feeling of family. The team works together seamlessly and everyone seems to really enjoy what they do. They truly care about their clients and it shows. I highly recommend them!

July 22, 2013


I am a current client of this provider

I am extremely pleased to recommend RIGHT AT HOME/Sonoma County without reservation. I have been very fortunate to have a Home Health Aide from Right at Home For over one year now. Sylvia is smart, kind, trustworthy, helpful, a self-starter and an excellent worker. I only have to explain ONCE how I would like someone done, I never have to “watch over” her, I can rest and relax in the knowledge that she is doing exactly what I asked. I trust her implicitly. She is an excellent driver, which is important to me. She also has a wonderful sense of humor which helps distract me from the constant pain. Robert and Carol are the hands-on owners of Right at Home—they are professional, friendly, and immediately handle any issues that may occasionally arise. The office staff is superb: In addition to Robert, who works on-site, their primary office person, Melissa, is excellent. She always provides a prompt, correct, friendly response and is a true pleasure to deal with. Even the Answering Service staff is terrific. Again, I recommend Right At Home-Sonoma completely and without reservation.
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About Right at Home Sonoma County


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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