Right at Home Pasadena

Offers Home Care

88 Reviews

2018, 2019, 2020, 2021

365 S Rosemead Blvd

Pasadena

91107

Right at Home Pasadena

https://d13iq96prksfh0.cloudfront.net/cdn/photos/117503/730x450%23.jpeg

4.7 88

Lothar "Siggy" M 2021-08-23 It is a big help for me. She even goes shopping for me, gets me what I need. They come on time and get the job done. The lady who comes here works well with me and I am very happy. I am a current client of this provider

5 5 1

Rae P_1 2021-08-17 They're excellent. They have been wonderful in every aspect. I just have them to drive me around, so they have been very helpful in that aspect. I like everything about this agency. My activities are really getting out of the house to go shopping, going to the market, and going to appointments, and they really help me out with all those things. I am a current client of this provider

5 5 1

Michelle W_6 2021-08-13 They're just there for us. Their consistency helps us maintain our schedules as well. I think they need to have more clear communication. I am a current client of this provider

5 5 1

Jane O_1 2021-08-10 They have been able to help her and be there for her. The caregivers are very good to us. I am a current client of this provider

5 5 1

Paula O_1 2021-08-03 She got better quickly, so they provided little care, but they left a positive impact. They have good presentation and cooperation. They are willing to help in whatever way they could. I am a past client of this provider

5 5 1

Rodrick K 2021-08-03 They would take him for a walk every day. Everyone showed up on time. I am a past client of this provider

5 5 1

Bill N_1 2021-07-16 Bill would be in a nursing home, and I would have to sell the house to afford it if we didn't have the services. I like everything about them. They show up on time, and they make sure we have everything we need. I am a current client of this provider

5 5 1

La T 2021-07-13 They have been responsive, timely, and quick. I think the caregiver they provided is wonderful and easy to work with. I am a current client of this provider

5 5 1

Sandy K_8 2021-07-07 It's helpful having them recommend things when I don't know much about them. I would like more initiative by the health care provider. I am a current client of this provider

5 4 1

Holly J_1 2021-07-07 I like how it provides someone to talk to her. I like that they do pretty much everything when it comes to elder clients. I am a current client of this provider

5 5 1

Robert " BOB" H 2021-06-22 We could not afford to not have them be here with us. They talk to me and answer my calls. I am a current client of this provider

5 5 1

Anonymous_4883 2021-06-21 They help bathe him. I like that they are punctual. I am a current client of this provider

5 4 1

Gail S_12 2021-06-17 They take care of my dad so I don't have to. I would like to see their communication improved. I am a current client of this provider

5 4 1

Dorothy D_4 2021-06-16 She does my shopping and puts it away. Isn't that wonderful? My caregiver is wonderful. She is always here as promised. I am a current client of this provider

5 5 1

Karyn C 2021-06-14 It hasn't helped much, that is impart due to my mother-in-law's behavior. If I had a normal mother-in-law it would probably be great. It would be helpful for them to send a repeat caretaker when possible. That is tricky because the office is now under someone else's control. They could improve on follow-up calls when we call and book. For a while there, nobody was calling back or emailing us to confirm. I am a current client of this provider

5 3 1

Irene H_5 2021-06-10 My mom needed 24/7 eyes on her, and between my brother, myself, and Right at Home, we were able to get that done. I've had a wonderful experience with getting things set up. It was last-minute but seamless. I am a past client of this provider

5 5 1

Anonymous_4934 2021-06-08 They are able to help me after my surgery. They have been very helpful. They do a good job, follow my requests, and are amiable. I am a current client of this provider

5 5 1

Anonymous_4808 2021-05-21 The services help care for my family member and relieve me of the job of being the caregiver for a little while. The company has been reliable. I am a current client of this provider

5 5 1

Euralene P 2021-05-11 The employees need to be made sure that they are doing what they are suppose to be doing. There are caregivers that are good. They need to check up on the employees and how they are doing. I am a current client of this provider

5 3 1

Cynthia S_10 2021-05-10 The workers were wonderful. They were very helpful. The billing was terrible. I don't know if it was because of their system or not. Their invoices didn't make sense. They took our deposit, but then they billed me. I had to pay the bill then wait for a refund. It took a while to get the invoices sent. I am a past client of this provider

5 3 1

Jean B_13 2021-05-06 The schedule is set up consistently which she really appreciates. They are really easy to get a hold of if we need to change things. I am a current client of this provider

5 5 1

Rita C_9 2021-04-29 They send me my people when I need them and adjust their schedules if I need them longer. I like that they cover my shifts for me. I am a current client of this provider

5 5 1

Denise D_1 2021-04-26 They give me a break. The caregivers I have are very helpful and concerned and caring for my mom. I am a current client of this provider

5 5 1

Anonymous_2166 2021-04-12 The caregivers were really good. I feel like the caregivers had the ability to communicate and be patient with my father. I would like them to have more customer empathy and concern for the family who needs extra attention. I am a past client of this provider

5 3 1

David D_18 2021-04-05 They help me get groceries and to clean the house. They are very accommodating. When someone wasn't able to show up they called and let me know. I am a current client of this provider

5 5 1

Fairy F 2021-03-16 She comes and give me a shower. I like that they are on time. They come and do their job. I am a current client of this provider

5 5 1

Raj P 2021-03-12 They help my elderly grandparents with care and supervision. It helps them have a good quality of life with the care. The office staff are great with coordinating and scheduling things. They are right on it! They are very convenient. I am a current client of this provider

5 5 1

Terry J 2021-03-08 We have only had them for about two shifts, I can't say anything bad right now. It is very good. I think the first thing I would tell them is how kind people are. The folks that come are experienced and I get the feeling like they know what they are doing. I am a current client of this provider

5 5 1

Stephen C_2 2021-03-08 They helped us by allowing me to sleep through the night. I liked that they made it very easy and quick. I am a past client of this provider

5 5 1

Cynthia W_3 2021-03-05 The caregivers did mostly everything for me. They never rushed me and didn't make me feel bad. The caregivers were very concerned about my needs. I am a past client of this provider

5 5 1

Ludin De L 2021-03-02 Whenever I call with any issues the agency is good at responding to me. I don't see how they could improve. I can't really see anything to improve. All the services that the agency provides are wonderful! I am a current client of this provider

5 4 1

Alfredo C_1 2021-02-02 With his food, some can handle making it and some cannot. They are good, they know what to do. They know how to do a good job. I am a current client of this provider

5 4 1

Laura C_12 2021-01-25 They helped him to move around and pretty much everything. I like that they have a really great office staff. I am a past client of this provider

5 5 1

Carolyn N_1 2021-01-07 They help with food prep and the provide me company. They are like family. The convenience is great. The personality of my caregivers is wonderful and they are prompt and helpful. I am a current client of this provider

5 5 1

Anonymous_4417 2021-01-05 She was not able to help in any of his daily things. They were supposed to show up a certain day but the lady overslept. I am a past client of this provider

5 1 1

Anonymous_4346 2020-12-21 I finally found someone that is qualified, I had to go through a number of them to find the one I want. I have recommended them. She takes care of the kitchen. I am a current client of this provider

5 5 1

Esther S_4 2020-12-07 Sometimes when they finish what they are doing they just sit around. That is hard when you want to be on your own. The people don't come all the time. For people who can't walk sometimes, it is hard when someone doesn't show up. I am a past client of this provider

5 4 1

Al C_2 2020-12-03 The services provided by Right at Home have been a high impact because the aide is able to connect with Al on an intellectual level, and they genuinely care about him. I would recommend Right at Home because all of the caregivers we have are phenomenal. I am a current client of this provider

5 5 1

Noela J 2020-11-24 I would not be able to get along without them here. They have been very responsive to everything I have asked them to do. I am a current client of this provider

5 5 1

Karlene C 2020-11-16 They have been helpful around the house, whatever the task may be. They are well trained and show up on time. I am a current client of this provider

5 5 1

Shirley J_4 2020-11-11 I have only had them two times so far. They have helped me find things because I am blind. I have had one caregiver so far and they have always been good. I know they are careful about the caregivers that they choose. I am a current client of this provider

5 5 1

TM 2020-10-02 We have been using Right at Home for a month now. They're for my mom. So far, it has been excellent. I have no problem and no issues with the people, the staff, or the communication. I'm pretty happy. The majority of the time, it's the same person, but every once in a while, it's somebody different. The person that comes in is usually well qualified and does the same kind of job. I have been very happy so far. They come two days, and they do eight hours. They do full assistance. They help feed my mom, and they shower her. They communicate with me, and they help me out with any questions I have or any emergencies with schedules and stuff. Pricing is comparable. I am a current client of this provider

5 4 1

Judith S_3 2020-03-09 I changed nurses for a little while. The one that was coming went on vacation. When she came back, the dates didn't fit and they sent someone else who was very nice. She was really sweet. I like that they are flexible. They have been very nice because I had to downsize my care because of money; they seemed to be very nice about it. The nurse they send is very nice. I am a current client of this provider

5 5 1

Judith C_6 2020-02-18 They are very supportive of me. I like that both the agency and caregivers are reliable. I am a current client of this provider

5 5 1

John D_24 2020-02-10 They provide a good companionship for her. They are very responsive. My mom likes the women over there. I am a current client of this provider

5 5 1

Olga K 2020-01-28 They allowed me to get a break. The agency could look more professional. On the commercials, they have nicer clothes, and I haven't seen that with my 2 caregivers. I am a past client of this provider

5 5 1

Patty B_4 2020-01-15 I need help with a lot of things, like taking a shower. They do cooking, cleaning, laundry, and everything for me. I particularly like the caregiver. I am a current client of this provider

5 5 1

Anonymous_2918 2019-12-17 I don't depend on them doing everything because I am a person that likes to do things. They prepare lunch. Three hours is not a long period of time. She does what she can in it. I am a current client of this provider

5 4 1

Anonymous_2829 2019-11-12 It was very useful while my full-time employee was on vacation. They were responsive, and they sent someone out within a day of me calling. I am a past client of this provider

5 5 1

Geraldine W_1 2019-11-12 She does her work and what she is supposed to do. She is on time. They are like family, are easy to get along with, and try to please me. I am a current client of this provider

5 4 1

Helen S_6 2019-10-21 They can tend to his needs during the day. They found me good people, and they have kept checking up on us. They have been good all around. I am a current client of this provider

5 5 1

Kathleen M_14 2019-09-12 They do grocery shopping and cooking. They are flexible and easy to communicate with. I am a current client of this provider

5 5 1

Cathleen H 2019-09-10 They take charge and handle the things that need to be done. I like the girls that I've gotten. I've liked the way they have handled problems. I am a current client of this provider

5 5 1

Don P_1 2019-08-19 They help by taking her on outings, which I think is a good thing. They are reliable, which is the most important thing to show up when they are supposed to be there. I am a current client of this provider

5 5 1

Marita P 2019-06-10 It's been greatly improved since the women came. They provide me with personal care. The women are so personable and caring. There are men too, but I'm just talking about the women. I am a current client of this provider

5 5 1

Jenny 2019-04-12 When we were searching for caregivers for my mother in law who had dementia and cancer, Ms. Ginny D. of Right At Home in Pasadena, came to the rescue. The situation was sudden and we didn’t quite know what to do. Ginny was there to guide us along the way. We needed caregivers immediately and kindly accommodated to our time crunch. Her caregivers were all very professional, caring, intentional, and detailed. Ginny’s office staff was just as great, too. There were times we had to make changes in scheduling, Ginny and her Right at Home staff were so accommodating and understanding. Never gave us a hard time for last minute changes. We felt we were not alone as Right at Home was our partner when taking care of my mother in law. Ginny called often and checked in on my mother in law and the family. Even after my mother in law passed away, Ginny still followed up with us to see how the family members were doing. Ginny, the office staff, and the caregivers were all professionals who were caring, knowledgeable, efficient, prompt and accountable. Even through it was a sad time for our family, Ginny and her staff made it easier for us. We highly recommend Ginny and Right at Home in Pasadena. We were so fortunate to have found them. PS-Right at Home in Pasadena was excellent with their billing. No problem at all. I interviewed this provider

5 5 1

Carel O 2019-04-02 My grandma is very resistant to change, so having someone to help her out in the house was not even possible five years ago because she wouldn't allow it. This has allowed her to retain her independence and live her way in her home. Right at Home has been incredible to work with regarding the schedule. They are on top of the schedule. My grandma is not the easiest person to get along with, and I feel like the caretakers show a lot of patience. The agency is willing to reschedule to find a good fit. They have handled this well. I am a current client of this provider

5 5 1

Sue Stewart 2019-03-28 24/7 Inhome care for my mother, who is a stroke victim with dementia and paralysis. The caregivers were so loving and caring towards my mom. Right At Home is very quick to respond and good about providing back up caregivers when needed. They also work very well with hospice. I would recommend them. I am a current client of this provider

5 5 1

Anonymous_1683 2019-03-12 They handle the day-to-day crises that happen. It is nice to have full-time help. I like that they are very conscientious about providing good services. I am a current client of this provider

5 5 1

Alice Y_1 2019-03-01 It was wonderful, the stress level was completely removed. We were super happy when our caregiver came, but her consistency was not there. I am a past client of this provider

5 5 1

Anna M_3 2019-02-20 They allowed my uncle to live and die in his home rather than in a nursing home. I think that they could keep the overhead cost low and pay the workers a little bit more. That would be better. I am a past client of this provider

5 4 1

Maria H_5 2018-12-01 They were helpful. She was really good. She followed through with everything that I asked her to do. I liked the girl that they sent to me. She was very helpful and attentive to my mother. I am a past client of this provider

5 5 1

Sharyn C 2018-12-01 They work with us personally. I like how they work really hard with us, so everything works out, and we get the services we want. I am a current client of this provider

5 5 1

Jane 2018-11-28 Sergio is the best! He came twice a week to give my mom a shower. He was so gentle and caring with her. She always looked forward to their time together. He always brought a smile to her face which meant the world to me! I am a current client of this provider

5 5 1

Carol & Rod 2018-11-27 We are so happy with your service from beginning to end. The people you sent were excellent and delightful. We have recommended you to friends and will continue to do so. Thank you for being there for us. I am a past client of this provider

5 5 1

Bob 2018-10-26 You are doing fine. Estela is the best. I am a current client of this provider

5 5 1

John 2018-10-09 I have had occasion to use Right at Home twice in the past 8 months for a total of 6 months. Care has been excellent, caring, qualified, flexible and consistent. It has allowed me to go to work knowing that my wife was in good hands. Thank you Right at Home. The best. I am a current client of this provider

5 5 1

Anonymous_304 2018-10-05 It has been great for the last several years. I am sorry I can't continue. They were a great help to us for a long time, but the hour restrictions have made it hard. If they are not going to come, they let me know. They are fun and loving. It was like having a friend come over. I am a past client of this provider

5 5 1

Margaret M_20 2018-10-04 It made my loved one's ability to deal with the pain a little easier. They were very open from the beginning and explained everything. They were nice, kind, and caring. I am a past client of this provider

5 5 1

Louise M 2018-10-02 One caregiver didn't show up for her assignment two days in a row, which caused difficulties for the other caregivers. There are a variety of caregivers that I've been given. Some of them are good, and some of them are not so good. A couple have been not worthwhile at all. I am a current client of this provider

5 3 1

Janine M 2018-09-24 It gives peace of mind for the family. They respond quickly and they have provided very good staff to take care of her. Their follow-up is good. I am a current client of this provider

5 5 1

Tracey 2018-09-18 Best service for last minute staffing needs; aligning staff with caregiver requirements and seamless payment. Also reliable for overnight travel needs. I am a current client of this provider

5 5 1

Tena V 2018-09-07 I live in Oregon and my mom lives in California, so I was able to call when she fell and get someone there right away. They're reliable. If you need them, someone will show up. I am a current client of this provider

5 5 1

Sue M_1 2018-09-06 They provide professional assistance so I can go to the store or the kitchen. I need their service. They're real prompt and thorough. I am a current client of this provider

5 5 1

K. Chylinski 2018-03-30 Provided assistance quickly. Care providers were knowledgeable and helpful. Would use again. I am a past client of this provider

5 4 1

Carmilita 2017-12-29 I was extremely pleased with the service provided by Right at Home. The providers were extremely helpful and caring women. They helped me tremendously when I was unable to do much around the house. I am eternally grateful! I am a past client of this provider

5 5 1

Elizabeth 2017-12-13 I can highly recommend this service we used for over a year here in Pasadena. Reliable, professional, caring and responsive. I am a current client of this provider

5 5 1

Helayne 2017-08-21 Your caring touch and kindness to my uncle was very gracious. The way you assisted me with getting around the clock care set up was amazing. Thank you for your kind and wonderful staff. I appreciate your assistance and my uncle's care. I am a past client of this provider

5 5 1

carol161020 2017-05-18 Thank you for making my cousin, Mariann's last days as comfortable as possible. Gilda and Stacey were both competent and loving and I couldn't ask for more. They were helpful in every way, and Raquel was very communicative and caring, and took care of our needs and requests. I would use your agency in the future if the need should arise. I am a past client of this provider

5 5 1

Nancy737748 2017-02-18 The office staff has always been very professional and helpful. The caregivers have all been very caring and competent. I appreciate their assistance in this difficult time. I am a current client of this provider

5 4 1

Jane Sullivan-Halley 2016-12-03 The woman who came was SUPER (at this moment, I cannot remember her name). Ginny was very helpful in setting everything up. Only sorry we did not need you for long. I am a past client of this provider

5 5 1

Caring_2646646 2016-08-14 Right at Home Pasadena was very responsive to our needs as a family when my Dad has his heart attack. The staff was very helpful and night staff were always there to assist - caregivers and office staff. I would definitely use them again if the need arises. I am a past client of this provider

5 5 1

B. Arkley 2015-12-16 I rate both ladies who took care of me with 5 Stars. They are Edith and Vivian. I am a current client of this provider

5 5 1

Bonnie32 2014-07-31 Right At Home is an excellent, caring, and professional home care service. They provided care for my elderly mom for 8 months and counting. I used the services in Pasadena, CA and Easton, PA. They are both very good! I am a current client of this provider

5 5 1

Tom96778350 2014-07-31 Lynne Coyer of Right at Home was a pleasure to work with. She was responsive. She also showed an understanding of our needs and tried various solutions to our staffing iussues. Unfortunately, it was difficult to find continuity of care given our "weekend only" needs. I am a past client of this provider

5 4 1

Doris24 2014-05-12 Our caregiver is the best of the bests. Christina is very attentive to m mother-in-law and makes her very happy. One of the many things that Christina does that means so much to Eleanore is reading to her, as my mother-in-law has lost most of her sight. We are very fortunate to have Christina. Our lives have been calmer since Christina came into our lives. I am a current client of this provider

5 5 1

Laurie14 2013-06-26 Gloria is patient and kind with my mother and has been such an incredible help to our family. I am a current client of this provider

5 5 1

Julia1 2013-04-30 They were quick to respond to our needs and the gal they lined up, Teresa, was tops. I am a past client of this provider

5 5 1

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2018, 2019, 2020, 2021

Right at Home Pasadena (626) 469-5404

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Reviews of Right at Home Pasadena

88 Reviews Write a review

Home Care Reviews for Right at Home Pasadena

August 23, 2021

By Lothar "Siggy" M

I am a current client of this provider

It is a big help for me. She even goes shopping for me, gets me what I need. They come on time and get the job done. The lady who comes here works well with me and I am very happy.

August 17, 2021

By Rae P_1

I am a current client of this provider

They're excellent. They have been wonderful in every aspect. I just have them to drive me around, so they have been very helpful in that aspect. I like everything about this agency. My activities are really getting out of the house to go shopping, going to the market, and going to appointments, and they really help me out with all those things.

August 13, 2021

By Michelle W_6

I am a current client of this provider

They're just there for us. Their consistency helps us maintain our schedules as well. I think they need to have more clear communication.

August 10, 2021

By Jane O_1

I am a current client of this provider

They have been able to help her and be there for her. The caregivers are very good to us.

August 03, 2021

By Paula O_1

I am a past client of this provider

She got better quickly, so they provided little care, but they left a positive impact. They have good presentation and cooperation. They are willing to help in whatever way they could.

August 03, 2021

By Rodrick K

I am a past client of this provider

They would take him for a walk every day. Everyone showed up on time.

July 16, 2021

By Bill N_1

I am a current client of this provider

Bill would be in a nursing home, and I would have to sell the house to afford it if we didn't have the services. I like everything about them. They show up on time, and they make sure we have everything we need.

July 13, 2021

By La T

I am a current client of this provider

They have been responsive, timely, and quick. I think the caregiver they provided is wonderful and easy to work with.

July 07, 2021

By Sandy K_8

I am a current client of this provider

It's helpful having them recommend things when I don't know much about them. I would like more initiative by the health care provider.

July 07, 2021

By Holly J_1

I am a current client of this provider

I like how it provides someone to talk to her. I like that they do pretty much everything when it comes to elder clients.

June 22, 2021

By Robert " BOB" H

I am a current client of this provider

We could not afford to not have them be here with us. They talk to me and answer my calls.

June 21, 2021

By Anonymous_4883

I am a current client of this provider

They help bathe him. I like that they are punctual.

June 17, 2021

By Gail S_12

I am a current client of this provider

They take care of my dad so I don't have to. I would like to see their communication improved.

June 16, 2021

By Dorothy D_4

I am a current client of this provider

She does my shopping and puts it away. Isn't that wonderful? My caregiver is wonderful. She is always here as promised.

June 14, 2021

By Karyn C

I am a current client of this provider

It hasn't helped much, that is impart due to my mother-in-law's behavior. If I had a normal mother-in-law it would probably be great. It would be helpful for them to send a repeat caretaker when possible. That is tricky because the office is now under someone else's control. They could improve on follow-up calls when we call and book. For a while there, nobody was calling back or emailing us to confirm.

June 10, 2021

By Irene H_5

I am a past client of this provider

My mom needed 24/7 eyes on her, and between my brother, myself, and Right at Home, we were able to get that done. I've had a wonderful experience with getting things set up. It was last-minute but seamless.

June 08, 2021

By Anonymous_4934

I am a current client of this provider

They are able to help me after my surgery. They have been very helpful. They do a good job, follow my requests, and are amiable.

May 21, 2021

By Anonymous_4808

I am a current client of this provider

The services help care for my family member and relieve me of the job of being the caregiver for a little while. The company has been reliable.

May 11, 2021

By Euralene P

I am a current client of this provider

The employees need to be made sure that they are doing what they are suppose to be doing. There are caregivers that are good. They need to check up on the employees and how they are doing.

May 10, 2021

By Cynthia S_10

I am a past client of this provider

The workers were wonderful. They were very helpful. The billing was terrible. I don't know if it was because of their system or not. Their invoices didn't make sense. They took our deposit, but then they billed me. I had to pay the bill then wait for a refund. It took a while to get the invoices sent.

May 06, 2021

By Jean B_13

I am a current client of this provider

The schedule is set up consistently which she really appreciates. They are really easy to get a hold of if we need to change things.

April 29, 2021

By Rita C_9

I am a current client of this provider

They send me my people when I need them and adjust their schedules if I need them longer. I like that they cover my shifts for me.

April 26, 2021

By Denise D_1

I am a current client of this provider

They give me a break. The caregivers I have are very helpful and concerned and caring for my mom.

April 12, 2021

By Anonymous_2166

I am a past client of this provider

The caregivers were really good. I feel like the caregivers had the ability to communicate and be patient with my father. I would like them to have more customer empathy and concern for the family who needs extra attention.

April 05, 2021

By David D_18

I am a current client of this provider

They help me get groceries and to clean the house. They are very accommodating. When someone wasn't able to show up they called and let me know.

March 16, 2021

By Fairy F

I am a current client of this provider

She comes and give me a shower. I like that they are on time. They come and do their job.

March 12, 2021

By Raj P

I am a current client of this provider

They help my elderly grandparents with care and supervision. It helps them have a good quality of life with the care. The office staff are great with coordinating and scheduling things. They are right on it! They are very convenient.

March 08, 2021

By Terry J

I am a current client of this provider

We have only had them for about two shifts, I can't say anything bad right now. It is very good. I think the first thing I would tell them is how kind people are. The folks that come are experienced and I get the feeling like they know what they are doing.

March 08, 2021

By Stephen C_2

I am a past client of this provider

They helped us by allowing me to sleep through the night. I liked that they made it very easy and quick.

March 05, 2021

By Cynthia W_3

I am a past client of this provider

The caregivers did mostly everything for me. They never rushed me and didn't make me feel bad. The caregivers were very concerned about my needs.

March 02, 2021

By Ludin De L

I am a current client of this provider

Whenever I call with any issues the agency is good at responding to me. I don't see how they could improve. I can't really see anything to improve. All the services that the agency provides are wonderful!

February 02, 2021

By Alfredo C_1

I am a current client of this provider

With his food, some can handle making it and some cannot. They are good, they know what to do. They know how to do a good job.

January 25, 2021

By Laura C_12

I am a past client of this provider

They helped him to move around and pretty much everything. I like that they have a really great office staff.

January 07, 2021

By Carolyn N_1

I am a current client of this provider

They help with food prep and the provide me company. They are like family. The convenience is great. The personality of my caregivers is wonderful and they are prompt and helpful.

January 05, 2021

By Anonymous_4417

I am a past client of this provider

She was not able to help in any of his daily things. They were supposed to show up a certain day but the lady overslept.

Provider Response

Dear Anonymous, We are so very sorry our caregiver was unexpectedly late, and for the inconvenience that created for you. We worked hard to make it right by providing a new caregiver a short time later, and also sent our care manager there as well to train on site. When unexpected situations occur, we are committed to finding the best resolution possible, and several of us spent many hours that day working to resolve this and make it right. We are very sorry our resolution did not meet your needs. We hope you and your family are well.

December 21, 2020

By Anonymous_4346

I am a current client of this provider

I finally found someone that is qualified, I had to go through a number of them to find the one I want. I have recommended them. She takes care of the kitchen.

December 07, 2020

By Esther S_4

I am a past client of this provider

Sometimes when they finish what they are doing they just sit around. That is hard when you want to be on your own. The people don't come all the time. For people who can't walk sometimes, it is hard when someone doesn't show up.

December 03, 2020

By Al C_2

I am a current client of this provider

The services provided by Right at Home have been a high impact because the aide is able to connect with Al on an intellectual level, and they genuinely care about him. I would recommend Right at Home because all of the caregivers we have are phenomenal.

November 24, 2020

By Noela J

I am a current client of this provider

I would not be able to get along without them here. They have been very responsive to everything I have asked them to do.

November 16, 2020

By Karlene C

I am a current client of this provider

They have been helpful around the house, whatever the task may be. They are well trained and show up on time.

November 11, 2020

By Shirley J_4

I am a current client of this provider

I have only had them two times so far. They have helped me find things because I am blind. I have had one caregiver so far and they have always been good. I know they are careful about the caregivers that they choose.

October 02, 2020

By TM

I am a current client of this provider

We have been using Right at Home for a month now. They're for my mom. So far, it has been excellent. I have no problem and no issues with the people, the staff, or the communication. I'm pretty happy. The majority of the time, it's the same person, but every once in a while, it's somebody different. The person that comes in is usually well qualified and does the same kind of job. I have been very happy so far. They come two days, and they do eight hours. They do full assistance. They help feed my mom, and they shower her. They communicate with me, and they help me out with any questions I have or any emergencies with schedules and stuff. Pricing is comparable.

March 09, 2020

By Judith S_3

I am a current client of this provider

I changed nurses for a little while. The one that was coming went on vacation. When she came back, the dates didn't fit and they sent someone else who was very nice. She was really sweet. I like that they are flexible. They have been very nice because I had to downsize my care because of money; they seemed to be very nice about it. The nurse they send is very nice.

February 18, 2020

By Judith C_6

I am a current client of this provider

They are very supportive of me. I like that both the agency and caregivers are reliable.

February 10, 2020

By John D_24

I am a current client of this provider

They provide a good companionship for her. They are very responsive. My mom likes the women over there.

January 28, 2020

By Olga K

I am a past client of this provider

They allowed me to get a break. The agency could look more professional. On the commercials, they have nicer clothes, and I haven't seen that with my 2 caregivers.

January 15, 2020

By Patty B_4

I am a current client of this provider

I need help with a lot of things, like taking a shower. They do cooking, cleaning, laundry, and everything for me. I particularly like the caregiver.

December 17, 2019

By Anonymous_2918

I am a current client of this provider

I don't depend on them doing everything because I am a person that likes to do things. They prepare lunch. Three hours is not a long period of time. She does what she can in it.

November 12, 2019

By Anonymous_2829

I am a past client of this provider

It was very useful while my full-time employee was on vacation. They were responsive, and they sent someone out within a day of me calling.

November 12, 2019

By Geraldine W_1

I am a current client of this provider

She does her work and what she is supposed to do. She is on time. They are like family, are easy to get along with, and try to please me.

October 21, 2019

By Helen S_6

I am a current client of this provider

They can tend to his needs during the day. They found me good people, and they have kept checking up on us. They have been good all around.

September 12, 2019

By Kathleen M_14

I am a current client of this provider

They do grocery shopping and cooking. They are flexible and easy to communicate with.

September 10, 2019

By Cathleen H

I am a current client of this provider

They take charge and handle the things that need to be done. I like the girls that I've gotten. I've liked the way they have handled problems.

August 19, 2019

By Don P_1

I am a current client of this provider

They help by taking her on outings, which I think is a good thing. They are reliable, which is the most important thing to show up when they are supposed to be there.

June 10, 2019

By Marita P

I am a current client of this provider

It's been greatly improved since the women came. They provide me with personal care. The women are so personable and caring. There are men too, but I'm just talking about the women.

April 12, 2019

By Jenny

I interviewed this provider

When we were searching for caregivers for my mother in law who had dementia and cancer, Ms. Ginny D. of Right At Home in Pasadena, came to the rescue. The situation was sudden and we didn’t quite know what to do. Ginny was there to guide us along the way. We needed caregivers immediately and kindly accommodated to our time crunch. Her caregivers were all very professional, caring, intentional, and detailed. Ginny’s office staff was just as great, too. There were times we had to make changes in scheduling, Ginny and her Right at Home staff were so accommodating and understanding. Never gave us a hard time for last minute changes. We felt we were not alone as Right at Home was our partner when taking care of my mother in law. Ginny called often and checked in on my mother in law and the family. Even after my mother in law passed away, Ginny still followed up with us to see how the family members were doing. Ginny, the office staff, and the caregivers were all professionals who were caring, knowledgeable, efficient, prompt and accountable. Even through it was a sad time for our family, Ginny and her staff made it easier for us. We highly recommend Ginny and Right at Home in Pasadena. We were so fortunate to have found them. PS-Right at Home in Pasadena was excellent with their billing. No problem at all.

April 02, 2019

By Carel O

I am a current client of this provider

My grandma is very resistant to change, so having someone to help her out in the house was not even possible five years ago because she wouldn't allow it. This has allowed her to retain her independence and live her way in her home. Right at Home has been incredible to work with regarding the schedule. They are on top of the schedule. My grandma is not the easiest person to get along with, and I feel like the caretakers show a lot of patience. The agency is willing to reschedule to find a good fit. They have handled this well.

March 28, 2019

By Sue Stewart

I am a current client of this provider

24/7 Inhome care for my mother, who is a stroke victim with dementia and paralysis. The caregivers were so loving and caring towards my mom. Right At Home is very quick to respond and good about providing back up caregivers when needed. They also work very well with hospice. I would recommend them.

March 12, 2019

By Anonymous_1683

I am a current client of this provider

They handle the day-to-day crises that happen. It is nice to have full-time help. I like that they are very conscientious about providing good services.

March 01, 2019

By Alice Y_1

I am a past client of this provider

It was wonderful, the stress level was completely removed. We were super happy when our caregiver came, but her consistency was not there.

February 20, 2019

By Anna M_3

I am a past client of this provider

They allowed my uncle to live and die in his home rather than in a nursing home. I think that they could keep the overhead cost low and pay the workers a little bit more. That would be better.

December 01, 2018

By Maria H_5

I am a past client of this provider

They were helpful. She was really good. She followed through with everything that I asked her to do. I liked the girl that they sent to me. She was very helpful and attentive to my mother.

December 01, 2018

By Sharyn C

I am a current client of this provider

They work with us personally. I like how they work really hard with us, so everything works out, and we get the services we want.

November 28, 2018

By Jane

I am a current client of this provider

Sergio is the best! He came twice a week to give my mom a shower. He was so gentle and caring with her. She always looked forward to their time together. He always brought a smile to her face which meant the world to me!

November 27, 2018

By Carol & Rod

I am a past client of this provider

We are so happy with your service from beginning to end. The people you sent were excellent and delightful. We have recommended you to friends and will continue to do so. Thank you for being there for us.

October 26, 2018

By Bob

I am a current client of this provider

You are doing fine. Estela is the best.

October 09, 2018

By John

I am a current client of this provider

I have had occasion to use Right at Home twice in the past 8 months for a total of 6 months. Care has been excellent, caring, qualified, flexible and consistent. It has allowed me to go to work knowing that my wife was in good hands. Thank you Right at Home. The best.

October 05, 2018

By Anonymous_304

I am a past client of this provider

It has been great for the last several years. I am sorry I can't continue. They were a great help to us for a long time, but the hour restrictions have made it hard. If they are not going to come, they let me know. They are fun and loving. It was like having a friend come over.

October 04, 2018

By Margaret M_20

I am a past client of this provider

It made my loved one's ability to deal with the pain a little easier. They were very open from the beginning and explained everything. They were nice, kind, and caring.

October 02, 2018

By Louise M

I am a current client of this provider

One caregiver didn't show up for her assignment two days in a row, which caused difficulties for the other caregivers. There are a variety of caregivers that I've been given. Some of them are good, and some of them are not so good. A couple have been not worthwhile at all.

September 24, 2018

By Janine M

I am a current client of this provider

It gives peace of mind for the family. They respond quickly and they have provided very good staff to take care of her. Their follow-up is good.

September 18, 2018

By Tracey

I am a current client of this provider

Best service for last minute staffing needs; aligning staff with caregiver requirements and seamless payment. Also reliable for overnight travel needs.

September 07, 2018

By Tena V

I am a current client of this provider

I live in Oregon and my mom lives in California, so I was able to call when she fell and get someone there right away. They're reliable. If you need them, someone will show up.

September 06, 2018

By Sue M_1

I am a current client of this provider

They provide professional assistance so I can go to the store or the kitchen. I need their service. They're real prompt and thorough.

March 30, 2018

By K. Chylinski

I am a past client of this provider

Provided assistance quickly. Care providers were knowledgeable and helpful. Would use again.

December 29, 2017

By Carmilita

I am a past client of this provider

I was extremely pleased with the service provided by Right at Home. The providers were extremely helpful and caring women. They helped me tremendously when I was unable to do much around the house. I am eternally grateful!

December 13, 2017

By Elizabeth

I am a current client of this provider

I can highly recommend this service we used for over a year here in Pasadena. Reliable, professional, caring and responsive.

August 21, 2017

By Helayne

I am a past client of this provider

Your caring touch and kindness to my uncle was very gracious. The way you assisted me with getting around the clock care set up was amazing. Thank you for your kind and wonderful staff. I appreciate your assistance and my uncle's care.

May 18, 2017

By carol161020

I am a past client of this provider

Thank you for making my cousin, Mariann's last days as comfortable as possible. Gilda and Stacey were both competent and loving and I couldn't ask for more. They were helpful in every way, and Raquel was very communicative and caring, and took care of our needs and requests. I would use your agency in the future if the need should arise.

February 18, 2017

By Nancy737748

I am a current client of this provider

The office staff has always been very professional and helpful. The caregivers have all been very caring and competent. I appreciate their assistance in this difficult time.

December 03, 2016

By Jane Sullivan-Halley

I am a past client of this provider

The woman who came was SUPER (at this moment, I cannot remember her name). Ginny was very helpful in setting everything up. Only sorry we did not need you for long.

August 14, 2016

By Caring_2646646

I am a past client of this provider

Right at Home Pasadena was very responsive to our needs as a family when my Dad has his heart attack. The staff was very helpful and night staff were always there to assist - caregivers and office staff. I would definitely use them again if the need arises.

December 16, 2015

By B. Arkley

I am a current client of this provider

I rate both ladies who took care of me with 5 Stars. They are Edith and Vivian.

July 31, 2014

By Bonnie32

I am a current client of this provider

Right At Home is an excellent, caring, and professional home care service. They provided care for my elderly mom for 8 months and counting. I used the services in Pasadena, CA and Easton, PA. They are both very good!

July 31, 2014

By Tom96778350

I am a past client of this provider

Lynne Coyer of Right at Home was a pleasure to work with. She was responsive. She also showed an understanding of our needs and tried various solutions to our staffing iussues. Unfortunately, it was difficult to find continuity of care given our "weekend only" needs.

May 12, 2014

By Doris24

I am a current client of this provider

Our caregiver is the best of the bests. Christina is very attentive to m mother-in-law and makes her very happy. One of the many things that Christina does that means so much to Eleanore is reading to her, as my mother-in-law has lost most of her sight. We are very fortunate to have Christina. Our lives have been calmer since Christina came into our lives.

June 26, 2013

By Laurie14

I am a current client of this provider

Gloria is patient and kind with my mother and has been such an incredible help to our family.

April 30, 2013

By Julia1

I am a past client of this provider

They were quick to respond to our needs and the gal they lined up, Teresa, was tops.

See all Home Care reviews (88)

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About Right at Home Pasadena

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Right at Home Crescenta/Canada/San Gabriel and San Fernando Valleys General

Minimum days required: None Minimum hours required: 3 Escort to appointments and errands: Yes New match in 3 or 4 hours Yes Bath visits: Yes Rise and shine visits: Yes Tuck-in visits: Yes Supervisor available 24/7: Yes All phone calls answered by our staff 24/7: Yes

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