Right at Home Pasadena

Offers Home Care

90 Reviews

2018, 2019, 2020, 2021, 2022

365 S Rosemead Blvd

Pasadena

91107

Right at Home Pasadena

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4.7 90

Anonymous_6439 2022-08-05 They could provide better services in the kitchen. I would like them to always be on time. I am a current client of this provider

5 3 1

Roberta "Bobbi" M 2022-07-12 They are very helpful; they help do everything needed. I like how they are able to provide good care. I am a current client of this provider

5 5 1

Carol Iliff, C 2022-07-07 We need to have someone to help us. My sister has Alzheimer's and I can't care for her. We really need a driver. The girl who comes doesn't drive and we worry about her getting home. She also doesn't seem to know what to do at times. I am a current client of this provider

5 4 1

Gary D_11 2022-07-05 They take care of the physical thing. I recommend them immediately. I am a current client of this provider

5 5 1

Richard G_37 2022-06-09 They keep the client entertained. They sit and speak to him. They make sure he doesn't wander. They could train the caregivers a little more. I am a current client of this provider

5 4 1

Donna H_26 2022-06-07 My wife and I both had Covid, but they really helped. I can do things by myself if necessary, but they give a lot of aid. Primarily, the caregivers that they have employed seem to be well trained. They're very personable, as well. I am a current client of this provider

5 5 1

Diana I_1 2022-06-06 My caregivers are excellent. They're local, and the caregivers that I have are excellent, and they're very nice. I am a current client of this provider

5 5 1

Ann S_25 2022-06-02 They are able to live at home because of them. That they are attentive and responsive. I am a current client of this provider

5 5 1

Anonymous_6074 2022-05-20 I'm supposed to walk to make my legs stronger and because the caregiver was being nice they would go to get something for me when I would have rather gotten it myself. I receive more care than I think needed. I am a current client of this provider

5 4 1

Kathleen M_14 2022-05-05 They make things easier by taking over more of my workload. I like the caregivers there. They help cook and they work hard. I am a current client of this provider

5 4 1

David D_18 2022-05-03 They take me shopping and they do my cleaning. I like that they accommodate my needs. I am a current client of this provider

5 5 1

Fairy F 2022-04-04 I really need Right at Home and I cannot get along without them as the caregiver helps me with showering. I like the caregiver who comes in from Right at Home as they are always on time, seem concerned, and does a good job. I am a current client of this provider

5 5 1

Jessie M_2 2022-03-01 It is a tremendous help to both of us. They do everything for us right away. They are responsible, always on time, never had a problem, and don't mind working. I am a current client of this provider

5 5 1

La T 2022-02-14 She is a companion and she keeps her clean. I would recommend them, but their prices are expensive. I am a current client of this provider

5 4 1

Anonymous_5722 2022-02-14 They were able to get someone in quickly to help us. They're easy to reach. I am a current client of this provider

5 5 1

Pauline "Paulie" H 2022-02-01 It allows me to have a life. I think a minimum of three days of six hours is a lot of commitment. I have to pay other people because I can't lift her. I can't afford more. The care and service is excellent. I have recommended them. I am a current client of this provider

5 5 1

Laura B_28 2022-01-12 The services allowed the client and myself to do more things. This agency is professional. I am a past client of this provider

5 5 1

Dorothy D_4 2022-01-07 She drives me and does my grocery shopping for me. Stella has never been late or missed a day. I am a current client of this provider

5 5 1

Carl W_5 2022-01-05 They helped with things like toileting and making sure that she stayed in bed at night. We had like 5 or 6 different caregivers in that short time. Some of them we could not understand because of their accent. They were very helpful, and there was someone here right when I got home and needed them. I am a past client of this provider

5 4 1

Terry J 2021-12-01 They have been helpful in caring for my mom, I am 500 miles away and it gives me peace of mind. I like that they are professional in their management and respond to phone calls. I am a current client of this provider

5 5 1

Anonymous_5429 2021-11-19 They are getting a variety of things done around the house. They have been here helping me out and they are still here. I am a current client of this provider

5 5 1

Ludin De L 2021-11-12 They need to give me more help. They do well with giving me my medicine. I am a current client of this provider

5 4 1

Sheldon & Joan B 2021-11-04 They do things for me and with me that I can't do otherwise. I can ask a favor and it is granted. When I have a request, they help me. I am a current client of this provider

5 5 1

Magdalena T 2021-10-07 They are very patient, and my mom has dementia and they provide conversation to my mom. I like the ladies who have come in. They come in on time and they have patience. I am a current client of this provider

5 5 1

John C_52 2021-10-07 They arrange things around to make it work best for me. I like how they can find people who are compatible with me. I am a current client of this provider

5 5 1

Anonymous_5269 2021-10-01 They are very useful and they go shop with me. I like that they are local and the girls have been very nice. I am a current client of this provider

5 4 1

Marjorie D_5 2021-09-23 It helped make everything easier. I liked that they were responsive, professional, and they were kind. I am a past client of this provider

5 5 1

Terry A_3 2021-09-21 This agency has taken good care of my husband, they always change his pads, and make sure he is dry. I like how they are very flexible with their schedule.It is a very compassionate company and they are very respectful. I am a current client of this provider

5 5 1

Lothar "Siggy" M 2021-08-23 It is a big help for me. She even goes shopping for me, gets me what I need. They come on time and get the job done. The lady who comes here works well with me and I am very happy. I am a current client of this provider

5 5 1

Jane O_1 2021-08-10 They have been able to help her and be there for her. The caregivers are very good to us. I am a current client of this provider

5 5 1

Paula O_1 2021-08-03 She got better quickly, so they provided little care, but they left a positive impact. They have good presentation and cooperation. They are willing to help in whatever way they could. I am a past client of this provider

5 5 1

Rodrick K 2021-08-03 They would take him for a walk every day. Everyone showed up on time. I am a past client of this provider

5 5 1

Sandy K_8 2021-07-07 It's helpful having them recommend things when I don't know much about them. I would like more initiative by the health care provider. I am a current client of this provider

5 4 1

Anonymous_4883 2021-06-21 They help bathe him. I like that they are punctual. I am a current client of this provider

5 4 1

Karyn C 2021-06-14 It hasn't helped much, that is impart due to my mother-in-law's behavior. If I had a normal mother-in-law it would probably be great. It would be helpful for them to send a repeat caretaker when possible. That is tricky because the office is now under someone else's control. They could improve on follow-up calls when we call and book. For a while there, nobody was calling back or emailing us to confirm. I am a current client of this provider

5 3 1

Irene H_5 2021-06-10 My mom needed 24/7 eyes on her, and between my brother, myself, and Right at Home, we were able to get that done. I've had a wonderful experience with getting things set up. It was last-minute but seamless. I am a past client of this provider

5 5 1

Anonymous_4934 2021-06-08 They are able to help me after my surgery. They have been very helpful. They do a good job, follow my requests, and are amiable. I am a current client of this provider

5 5 1

Euralene P 2021-05-11 The employees need to be made sure that they are doing what they are suppose to be doing. There are caregivers that are good. They need to check up on the employees and how they are doing. I am a current client of this provider

5 3 1

Cynthia S_10 2021-05-10 The workers were wonderful. They were very helpful. The billing was terrible. I don't know if it was because of their system or not. Their invoices didn't make sense. They took our deposit, but then they billed me. I had to pay the bill then wait for a refund. It took a while to get the invoices sent. I am a past client of this provider

5 3 1

Anonymous_2166 2021-04-12 The caregivers were really good. I feel like the caregivers had the ability to communicate and be patient with my father. I would like them to have more customer empathy and concern for the family who needs extra attention. I am a past client of this provider

5 3 1

Raj P 2021-03-12 They help my elderly grandparents with care and supervision. It helps them have a good quality of life with the care. The office staff are great with coordinating and scheduling things. They are right on it! They are very convenient. I am a current client of this provider

5 5 1

Stephen C_2 2021-03-08 They helped us by allowing me to sleep through the night. I liked that they made it very easy and quick. I am a past client of this provider

5 5 1

Cynthia W_3 2021-03-05 The caregivers did mostly everything for me. They never rushed me and didn't make me feel bad. The caregivers were very concerned about my needs. I am a past client of this provider

5 5 1

Alfredo C_1 2021-02-02 With his food, some can handle making it and some cannot. They are good, they know what to do. They know how to do a good job. I am a current client of this provider

5 4 1

Anonymous_4346 2020-12-21 I finally found someone that is qualified, I had to go through a number of them to find the one I want. I have recommended them. She takes care of the kitchen. I am a current client of this provider

5 5 1

Al C_2 2020-12-03 The services provided by Right at Home have been a high impact because the aide is able to connect with Al on an intellectual level, and they genuinely care about him. I would recommend Right at Home because all of the caregivers we have are phenomenal. I am a current client of this provider

5 5 1

Noela J 2020-11-24 I would not be able to get along without them here. They have been very responsive to everything I have asked them to do. I am a current client of this provider

5 5 1

Karlene C 2020-11-16 They have been helpful around the house, whatever the task may be. They are well trained and show up on time. I am a current client of this provider

5 5 1

TM 2020-10-02 We have been using Right at Home for a month now. They're for my mom. So far, it has been excellent. I have no problem and no issues with the people, the staff, or the communication. I'm pretty happy. The majority of the time, it's the same person, but every once in a while, it's somebody different. The person that comes in is usually well qualified and does the same kind of job. I have been very happy so far. They come two days, and they do eight hours. They do full assistance. They help feed my mom, and they shower her. They communicate with me, and they help me out with any questions I have or any emergencies with schedules and stuff. Pricing is comparable. I am a current client of this provider

5 4 1

Judith C_6 2020-02-18 They are very supportive of me. I like that both the agency and caregivers are reliable. I am a current client of this provider

5 5 1

Olga K 2020-01-28 They allowed me to get a break. The agency could look more professional. On the commercials, they have nicer clothes, and I haven't seen that with my 2 caregivers. I am a past client of this provider

5 5 1

Anonymous_2918 2019-12-17 I don't depend on them doing everything because I am a person that likes to do things. They prepare lunch. Three hours is not a long period of time. She does what she can in it. I am a current client of this provider

5 4 1

Anonymous_2829 2019-11-12 It was very useful while my full-time employee was on vacation. They were responsive, and they sent someone out within a day of me calling. I am a past client of this provider

5 5 1

Geraldine W_1 2019-11-12 She does her work and what she is supposed to do. She is on time. They are like family, are easy to get along with, and try to please me. I am a current client of this provider

5 4 1

Helen S_6 2019-10-21 They can tend to his needs during the day. They found me good people, and they have kept checking up on us. They have been good all around. I am a current client of this provider

5 5 1

Don P_1 2019-08-19 They help by taking her on outings, which I think is a good thing. They are reliable, which is the most important thing to show up when they are supposed to be there. I am a current client of this provider

5 5 1

Marita P 2019-06-10 It's been greatly improved since the women came. They provide me with personal care. The women are so personable and caring. There are men too, but I'm just talking about the women. I am a current client of this provider

5 5 1

Jenny 2019-04-12 When we were searching for caregivers for my mother in law who had dementia and cancer, Ms. Ginny D. of Right At Home in Pasadena, came to the rescue. The situation was sudden and we didn’t quite know what to do. Ginny was there to guide us along the way. We needed caregivers immediately and kindly accommodated to our time crunch. Her caregivers were all very professional, caring, intentional, and detailed. Ginny’s office staff was just as great, too. There were times we had to make changes in scheduling, Ginny and her Right at Home staff were so accommodating and understanding. Never gave us a hard time for last minute changes. We felt we were not alone as Right at Home was our partner when taking care of my mother in law. Ginny called often and checked in on my mother in law and the family. Even after my mother in law passed away, Ginny still followed up with us to see how the family members were doing. Ginny, the office staff, and the caregivers were all professionals who were caring, knowledgeable, efficient, prompt and accountable. Even through it was a sad time for our family, Ginny and her staff made it easier for us. We highly recommend Ginny and Right at Home in Pasadena. We were so fortunate to have found them. PS-Right at Home in Pasadena was excellent with their billing. No problem at all. I interviewed this provider

5 5 1

Carel O 2019-04-02 My grandma is very resistant to change, so having someone to help her out in the house was not even possible five years ago because she wouldn't allow it. This has allowed her to retain her independence and live her way in her home. Right at Home has been incredible to work with regarding the schedule. They are on top of the schedule. My grandma is not the easiest person to get along with, and I feel like the caretakers show a lot of patience. The agency is willing to reschedule to find a good fit. They have handled this well. I am a current client of this provider

5 5 1

Sue Stewart 2019-03-28 24/7 Inhome care for my mother, who is a stroke victim with dementia and paralysis. The caregivers were so loving and caring towards my mom. Right At Home is very quick to respond and good about providing back up caregivers when needed. They also work very well with hospice. I would recommend them. I am a current client of this provider

5 5 1

Anonymous_1683 2019-03-12 They handle the day-to-day crises that happen. It is nice to have full-time help. I like that they are very conscientious about providing good services. I am a current client of this provider

5 5 1

Alice Y_1 2019-03-01 It was wonderful, the stress level was completely removed. We were super happy when our caregiver came, but her consistency was not there. I am a past client of this provider

5 5 1

Anna M_3 2019-02-20 They allowed my uncle to live and die in his home rather than in a nursing home. I think that they could keep the overhead cost low and pay the workers a little bit more. That would be better. I am a past client of this provider

5 4 1

Maria H_5 2018-12-01 They were helpful. She was really good. She followed through with everything that I asked her to do. I liked the girl that they sent to me. She was very helpful and attentive to my mother. I am a past client of this provider

5 5 1

Sharyn C 2018-12-01 They work with us personally. I like how they work really hard with us, so everything works out, and we get the services we want. I am a current client of this provider

5 5 1

Jane 2018-11-28 Sergio is the best! He came twice a week to give my mom a shower. He was so gentle and caring with her. She always looked forward to their time together. He always brought a smile to her face which meant the world to me! I am a current client of this provider

5 5 1

Carol & Rod 2018-11-27 We are so happy with your service from beginning to end. The people you sent were excellent and delightful. We have recommended you to friends and will continue to do so. Thank you for being there for us. I am a past client of this provider

5 5 1

Bob 2018-10-26 You are doing fine. Estela is the best. I am a current client of this provider

5 5 1

John 2018-10-09 I have had occasion to use Right at Home twice in the past 8 months for a total of 6 months. Care has been excellent, caring, qualified, flexible and consistent. It has allowed me to go to work knowing that my wife was in good hands. Thank you Right at Home. The best. I am a current client of this provider

5 5 1

Anonymous_304 2018-10-05 It has been great for the last several years. I am sorry I can't continue. They were a great help to us for a long time, but the hour restrictions have made it hard. If they are not going to come, they let me know. They are fun and loving. It was like having a friend come over. I am a past client of this provider

5 5 1

Margaret M_20 2018-10-04 It made my loved one's ability to deal with the pain a little easier. They were very open from the beginning and explained everything. They were nice, kind, and caring. I am a past client of this provider

5 5 1

Louise M 2018-10-02 One caregiver didn't show up for her assignment two days in a row, which caused difficulties for the other caregivers. There are a variety of caregivers that I've been given. Some of them are good, and some of them are not so good. A couple have been not worthwhile at all. I am a current client of this provider

5 3 1

Janine M 2018-09-24 It gives peace of mind for the family. They respond quickly and they have provided very good staff to take care of her. Their follow-up is good. I am a current client of this provider

5 5 1

Tracey 2018-09-18 Best service for last minute staffing needs; aligning staff with caregiver requirements and seamless payment. Also reliable for overnight travel needs. I am a current client of this provider

5 5 1

Tena V 2018-09-07 I live in Oregon and my mom lives in California, so I was able to call when she fell and get someone there right away. They're reliable. If you need them, someone will show up. I am a current client of this provider

5 5 1

Sue M_1 2018-09-06 They provide professional assistance so I can go to the store or the kitchen. I need their service. They're real prompt and thorough. I am a current client of this provider

5 5 1

K. Chylinski 2018-03-30 Provided assistance quickly. Care providers were knowledgeable and helpful. Would use again. I am a past client of this provider

5 4 1

Carmilita 2017-12-29 I was extremely pleased with the service provided by Right at Home. The providers were extremely helpful and caring women. They helped me tremendously when I was unable to do much around the house. I am eternally grateful! I am a past client of this provider

5 5 1

Elizabeth 2017-12-13 I can highly recommend this service we used for over a year here in Pasadena. Reliable, professional, caring and responsive. I am a current client of this provider

5 5 1

Helayne 2017-08-21 Your caring touch and kindness to my uncle was very gracious. The way you assisted me with getting around the clock care set up was amazing. Thank you for your kind and wonderful staff. I appreciate your assistance and my uncle's care. I am a past client of this provider

5 5 1

carol161020 2017-05-18 Thank you for making my cousin, Mariann's last days as comfortable as possible. Gilda and Stacey were both competent and loving and I couldn't ask for more. They were helpful in every way, and Raquel was very communicative and caring, and took care of our needs and requests. I would use your agency in the future if the need should arise. I am a past client of this provider

5 5 1

Nancy737748 2017-02-18 The office staff has always been very professional and helpful. The caregivers have all been very caring and competent. I appreciate their assistance in this difficult time. I am a current client of this provider

5 4 1

Jane Sullivan-Halley 2016-12-03 The woman who came was SUPER (at this moment, I cannot remember her name). Ginny was very helpful in setting everything up. Only sorry we did not need you for long. I am a past client of this provider

5 5 1

Caring_2646646 2016-08-14 Right at Home Pasadena was very responsive to our needs as a family when my Dad has his heart attack. The staff was very helpful and night staff were always there to assist - caregivers and office staff. I would definitely use them again if the need arises. I am a past client of this provider

5 5 1

B. Arkley 2015-12-16 I rate both ladies who took care of me with 5 Stars. They are Edith and Vivian. I am a current client of this provider

5 5 1

Bonnie32 2014-07-31 Right At Home is an excellent, caring, and professional home care service. They provided care for my elderly mom for 8 months and counting. I used the services in Pasadena, CA and Easton, PA. They are both very good! I am a current client of this provider

5 5 1

Tom96778350 2014-07-31 Lynne Coyer of Right at Home was a pleasure to work with. She was responsive. She also showed an understanding of our needs and tried various solutions to our staffing iussues. Unfortunately, it was difficult to find continuity of care given our "weekend only" needs. I am a past client of this provider

5 4 1

Doris24 2014-05-12 Our caregiver is the best of the bests. Christina is very attentive to m mother-in-law and makes her very happy. One of the many things that Christina does that means so much to Eleanore is reading to her, as my mother-in-law has lost most of her sight. We are very fortunate to have Christina. Our lives have been calmer since Christina came into our lives. I am a current client of this provider

5 5 1

Laurie14 2013-06-26 Gloria is patient and kind with my mother and has been such an incredible help to our family. I am a current client of this provider

5 5 1

Julia1 2013-04-30 They were quick to respond to our needs and the gal they lined up, Teresa, was tops. I am a past client of this provider

5 5 1

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2018, 2019, 2020, 2021, 2022

Right at Home Pasadena (626) 469-5404

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Reviews of Right at Home Pasadena

90 Reviews Write a review

Home Care Reviews for Right at Home Pasadena

August 05, 2022

By Anonymous_6439

I am a current client of this provider

They could provide better services in the kitchen. I would like them to always be on time.

Provider Response

Thank you for the honor of providing you with our caring services and support. We truly appreciate your feedback and strive to exceed your expectations. It would help greatly if you would call and speak with your care manager so we can identify where we can provide coaching and training to meet your needs. We are very happy to come to provide in person training as well. If you would provide us with your information, we can jump on this for you!

July 12, 2022

By Roberta "Bobbi" M

I am a current client of this provider

They are very helpful; they help do everything needed. I like how they are able to provide good care.

July 07, 2022

By Carol Iliff, C

I am a current client of this provider

We need to have someone to help us. My sister has Alzheimer's and I can't care for her. We really need a driver. The girl who comes doesn't drive and we worry about her getting home. She also doesn't seem to know what to do at times.

July 05, 2022

By Gary D_11

I am a current client of this provider

They take care of the physical thing. I recommend them immediately.

June 09, 2022

By Richard G_37

I am a current client of this provider

They keep the client entertained. They sit and speak to him. They make sure he doesn't wander. They could train the caregivers a little more.

June 07, 2022

By Donna H_26

I am a current client of this provider

My wife and I both had Covid, but they really helped. I can do things by myself if necessary, but they give a lot of aid. Primarily, the caregivers that they have employed seem to be well trained. They're very personable, as well.

June 06, 2022

By Diana I_1

I am a current client of this provider

My caregivers are excellent. They're local, and the caregivers that I have are excellent, and they're very nice.

June 02, 2022

By Ann S_25

I am a current client of this provider

They are able to live at home because of them. That they are attentive and responsive.

May 20, 2022

By Anonymous_6074

I am a current client of this provider

I'm supposed to walk to make my legs stronger and because the caregiver was being nice they would go to get something for me when I would have rather gotten it myself. I receive more care than I think needed.

May 05, 2022

By Kathleen M_14

I am a current client of this provider

They make things easier by taking over more of my workload. I like the caregivers there. They help cook and they work hard.

May 03, 2022

By David D_18

I am a current client of this provider

They take me shopping and they do my cleaning. I like that they accommodate my needs.

April 04, 2022

By Fairy F

I am a current client of this provider

I really need Right at Home and I cannot get along without them as the caregiver helps me with showering. I like the caregiver who comes in from Right at Home as they are always on time, seem concerned, and does a good job.

March 01, 2022

By Jessie M_2

I am a current client of this provider

It is a tremendous help to both of us. They do everything for us right away. They are responsible, always on time, never had a problem, and don't mind working.

February 14, 2022

By La T

I am a current client of this provider

She is a companion and she keeps her clean. I would recommend them, but their prices are expensive.

February 14, 2022

By Anonymous_5722

I am a current client of this provider

They were able to get someone in quickly to help us. They're easy to reach.

February 01, 2022

By Pauline "Paulie" H

I am a current client of this provider

It allows me to have a life. I think a minimum of three days of six hours is a lot of commitment. I have to pay other people because I can't lift her. I can't afford more. The care and service is excellent. I have recommended them.

January 12, 2022

By Laura B_28

I am a past client of this provider

The services allowed the client and myself to do more things. This agency is professional.

January 07, 2022

By Dorothy D_4

I am a current client of this provider

She drives me and does my grocery shopping for me. Stella has never been late or missed a day.

January 05, 2022

By Carl W_5

I am a past client of this provider

They helped with things like toileting and making sure that she stayed in bed at night. We had like 5 or 6 different caregivers in that short time. Some of them we could not understand because of their accent. They were very helpful, and there was someone here right when I got home and needed them.

December 01, 2021

By Terry J

I am a current client of this provider

They have been helpful in caring for my mom, I am 500 miles away and it gives me peace of mind. I like that they are professional in their management and respond to phone calls.

November 19, 2021

By Anonymous_5429

I am a current client of this provider

They are getting a variety of things done around the house. They have been here helping me out and they are still here.

November 12, 2021

By Ludin De L

I am a current client of this provider

They need to give me more help. They do well with giving me my medicine.

November 04, 2021

By Sheldon & Joan B

I am a current client of this provider

They do things for me and with me that I can't do otherwise. I can ask a favor and it is granted. When I have a request, they help me.

October 07, 2021

By Magdalena T

I am a current client of this provider

They are very patient, and my mom has dementia and they provide conversation to my mom. I like the ladies who have come in. They come in on time and they have patience.

October 07, 2021

By John C_52

I am a current client of this provider

They arrange things around to make it work best for me. I like how they can find people who are compatible with me.

October 01, 2021

By Anonymous_5269

I am a current client of this provider

They are very useful and they go shop with me. I like that they are local and the girls have been very nice.

September 23, 2021

By Marjorie D_5

I am a past client of this provider

It helped make everything easier. I liked that they were responsive, professional, and they were kind.

September 21, 2021

By Terry A_3

I am a current client of this provider

This agency has taken good care of my husband, they always change his pads, and make sure he is dry. I like how they are very flexible with their schedule.It is a very compassionate company and they are very respectful.

August 23, 2021

By Lothar "Siggy" M

I am a current client of this provider

It is a big help for me. She even goes shopping for me, gets me what I need. They come on time and get the job done. The lady who comes here works well with me and I am very happy.

August 10, 2021

By Jane O_1

I am a current client of this provider

They have been able to help her and be there for her. The caregivers are very good to us.

August 03, 2021

By Paula O_1

I am a past client of this provider

She got better quickly, so they provided little care, but they left a positive impact. They have good presentation and cooperation. They are willing to help in whatever way they could.

August 03, 2021

By Rodrick K

I am a past client of this provider

They would take him for a walk every day. Everyone showed up on time.

July 07, 2021

By Sandy K_8

I am a current client of this provider

It's helpful having them recommend things when I don't know much about them. I would like more initiative by the health care provider.

June 21, 2021

By Anonymous_4883

I am a current client of this provider

They help bathe him. I like that they are punctual.

June 14, 2021

By Karyn C

I am a current client of this provider

It hasn't helped much, that is impart due to my mother-in-law's behavior. If I had a normal mother-in-law it would probably be great. It would be helpful for them to send a repeat caretaker when possible. That is tricky because the office is now under someone else's control. They could improve on follow-up calls when we call and book. For a while there, nobody was calling back or emailing us to confirm.

June 10, 2021

By Irene H_5

I am a past client of this provider

My mom needed 24/7 eyes on her, and between my brother, myself, and Right at Home, we were able to get that done. I've had a wonderful experience with getting things set up. It was last-minute but seamless.

June 08, 2021

By Anonymous_4934

I am a current client of this provider

They are able to help me after my surgery. They have been very helpful. They do a good job, follow my requests, and are amiable.

May 11, 2021

By Euralene P

I am a current client of this provider

The employees need to be made sure that they are doing what they are suppose to be doing. There are caregivers that are good. They need to check up on the employees and how they are doing.

May 10, 2021

By Cynthia S_10

I am a past client of this provider

The workers were wonderful. They were very helpful. The billing was terrible. I don't know if it was because of their system or not. Their invoices didn't make sense. They took our deposit, but then they billed me. I had to pay the bill then wait for a refund. It took a while to get the invoices sent.

April 12, 2021

By Anonymous_2166

I am a past client of this provider

The caregivers were really good. I feel like the caregivers had the ability to communicate and be patient with my father. I would like them to have more customer empathy and concern for the family who needs extra attention.

March 12, 2021

By Raj P

I am a current client of this provider

They help my elderly grandparents with care and supervision. It helps them have a good quality of life with the care. The office staff are great with coordinating and scheduling things. They are right on it! They are very convenient.

March 08, 2021

By Stephen C_2

I am a past client of this provider

They helped us by allowing me to sleep through the night. I liked that they made it very easy and quick.

March 05, 2021

By Cynthia W_3

I am a past client of this provider

The caregivers did mostly everything for me. They never rushed me and didn't make me feel bad. The caregivers were very concerned about my needs.

February 02, 2021

By Alfredo C_1

I am a current client of this provider

With his food, some can handle making it and some cannot. They are good, they know what to do. They know how to do a good job.

December 21, 2020

By Anonymous_4346

I am a current client of this provider

I finally found someone that is qualified, I had to go through a number of them to find the one I want. I have recommended them. She takes care of the kitchen.

December 03, 2020

By Al C_2

I am a current client of this provider

The services provided by Right at Home have been a high impact because the aide is able to connect with Al on an intellectual level, and they genuinely care about him. I would recommend Right at Home because all of the caregivers we have are phenomenal.

November 24, 2020

By Noela J

I am a current client of this provider

I would not be able to get along without them here. They have been very responsive to everything I have asked them to do.

November 16, 2020

By Karlene C

I am a current client of this provider

They have been helpful around the house, whatever the task may be. They are well trained and show up on time.

October 02, 2020

By TM

I am a current client of this provider

We have been using Right at Home for a month now. They're for my mom. So far, it has been excellent. I have no problem and no issues with the people, the staff, or the communication. I'm pretty happy. The majority of the time, it's the same person, but every once in a while, it's somebody different. The person that comes in is usually well qualified and does the same kind of job. I have been very happy so far. They come two days, and they do eight hours. They do full assistance. They help feed my mom, and they shower her. They communicate with me, and they help me out with any questions I have or any emergencies with schedules and stuff. Pricing is comparable.

February 18, 2020

By Judith C_6

I am a current client of this provider

They are very supportive of me. I like that both the agency and caregivers are reliable.

January 28, 2020

By Olga K

I am a past client of this provider

They allowed me to get a break. The agency could look more professional. On the commercials, they have nicer clothes, and I haven't seen that with my 2 caregivers.

December 17, 2019

By Anonymous_2918

I am a current client of this provider

I don't depend on them doing everything because I am a person that likes to do things. They prepare lunch. Three hours is not a long period of time. She does what she can in it.

November 12, 2019

By Anonymous_2829

I am a past client of this provider

It was very useful while my full-time employee was on vacation. They were responsive, and they sent someone out within a day of me calling.

November 12, 2019

By Geraldine W_1

I am a current client of this provider

She does her work and what she is supposed to do. She is on time. They are like family, are easy to get along with, and try to please me.

October 21, 2019

By Helen S_6

I am a current client of this provider

They can tend to his needs during the day. They found me good people, and they have kept checking up on us. They have been good all around.

August 19, 2019

By Don P_1

I am a current client of this provider

They help by taking her on outings, which I think is a good thing. They are reliable, which is the most important thing to show up when they are supposed to be there.

June 10, 2019

By Marita P

I am a current client of this provider

It's been greatly improved since the women came. They provide me with personal care. The women are so personable and caring. There are men too, but I'm just talking about the women.

April 12, 2019

By Jenny

I interviewed this provider

When we were searching for caregivers for my mother in law who had dementia and cancer, Ms. Ginny D. of Right At Home in Pasadena, came to the rescue. The situation was sudden and we didn’t quite know what to do. Ginny was there to guide us along the way. We needed caregivers immediately and kindly accommodated to our time crunch. Her caregivers were all very professional, caring, intentional, and detailed. Ginny’s office staff was just as great, too. There were times we had to make changes in scheduling, Ginny and her Right at Home staff were so accommodating and understanding. Never gave us a hard time for last minute changes. We felt we were not alone as Right at Home was our partner when taking care of my mother in law. Ginny called often and checked in on my mother in law and the family. Even after my mother in law passed away, Ginny still followed up with us to see how the family members were doing. Ginny, the office staff, and the caregivers were all professionals who were caring, knowledgeable, efficient, prompt and accountable. Even through it was a sad time for our family, Ginny and her staff made it easier for us. We highly recommend Ginny and Right at Home in Pasadena. We were so fortunate to have found them. PS-Right at Home in Pasadena was excellent with their billing. No problem at all.

April 02, 2019

By Carel O

I am a current client of this provider

My grandma is very resistant to change, so having someone to help her out in the house was not even possible five years ago because she wouldn't allow it. This has allowed her to retain her independence and live her way in her home. Right at Home has been incredible to work with regarding the schedule. They are on top of the schedule. My grandma is not the easiest person to get along with, and I feel like the caretakers show a lot of patience. The agency is willing to reschedule to find a good fit. They have handled this well.

March 28, 2019

By Sue Stewart

I am a current client of this provider

24/7 Inhome care for my mother, who is a stroke victim with dementia and paralysis. The caregivers were so loving and caring towards my mom. Right At Home is very quick to respond and good about providing back up caregivers when needed. They also work very well with hospice. I would recommend them.

March 12, 2019

By Anonymous_1683

I am a current client of this provider

They handle the day-to-day crises that happen. It is nice to have full-time help. I like that they are very conscientious about providing good services.

March 01, 2019

By Alice Y_1

I am a past client of this provider

It was wonderful, the stress level was completely removed. We were super happy when our caregiver came, but her consistency was not there.

February 20, 2019

By Anna M_3

I am a past client of this provider

They allowed my uncle to live and die in his home rather than in a nursing home. I think that they could keep the overhead cost low and pay the workers a little bit more. That would be better.

December 01, 2018

By Maria H_5

I am a past client of this provider

They were helpful. She was really good. She followed through with everything that I asked her to do. I liked the girl that they sent to me. She was very helpful and attentive to my mother.

December 01, 2018

By Sharyn C

I am a current client of this provider

They work with us personally. I like how they work really hard with us, so everything works out, and we get the services we want.

November 28, 2018

By Jane

I am a current client of this provider

Sergio is the best! He came twice a week to give my mom a shower. He was so gentle and caring with her. She always looked forward to their time together. He always brought a smile to her face which meant the world to me!

November 27, 2018

By Carol & Rod

I am a past client of this provider

We are so happy with your service from beginning to end. The people you sent were excellent and delightful. We have recommended you to friends and will continue to do so. Thank you for being there for us.

October 26, 2018

By Bob

I am a current client of this provider

You are doing fine. Estela is the best.

October 09, 2018

By John

I am a current client of this provider

I have had occasion to use Right at Home twice in the past 8 months for a total of 6 months. Care has been excellent, caring, qualified, flexible and consistent. It has allowed me to go to work knowing that my wife was in good hands. Thank you Right at Home. The best.

October 05, 2018

By Anonymous_304

I am a past client of this provider

It has been great for the last several years. I am sorry I can't continue. They were a great help to us for a long time, but the hour restrictions have made it hard. If they are not going to come, they let me know. They are fun and loving. It was like having a friend come over.

October 04, 2018

By Margaret M_20

I am a past client of this provider

It made my loved one's ability to deal with the pain a little easier. They were very open from the beginning and explained everything. They were nice, kind, and caring.

October 02, 2018

By Louise M

I am a current client of this provider

One caregiver didn't show up for her assignment two days in a row, which caused difficulties for the other caregivers. There are a variety of caregivers that I've been given. Some of them are good, and some of them are not so good. A couple have been not worthwhile at all.

September 24, 2018

By Janine M

I am a current client of this provider

It gives peace of mind for the family. They respond quickly and they have provided very good staff to take care of her. Their follow-up is good.

September 18, 2018

By Tracey

I am a current client of this provider

Best service for last minute staffing needs; aligning staff with caregiver requirements and seamless payment. Also reliable for overnight travel needs.

September 07, 2018

By Tena V

I am a current client of this provider

I live in Oregon and my mom lives in California, so I was able to call when she fell and get someone there right away. They're reliable. If you need them, someone will show up.

September 06, 2018

By Sue M_1

I am a current client of this provider

They provide professional assistance so I can go to the store or the kitchen. I need their service. They're real prompt and thorough.

March 30, 2018

By K. Chylinski

I am a past client of this provider

Provided assistance quickly. Care providers were knowledgeable and helpful. Would use again.

December 29, 2017

By Carmilita

I am a past client of this provider

I was extremely pleased with the service provided by Right at Home. The providers were extremely helpful and caring women. They helped me tremendously when I was unable to do much around the house. I am eternally grateful!

December 13, 2017

By Elizabeth

I am a current client of this provider

I can highly recommend this service we used for over a year here in Pasadena. Reliable, professional, caring and responsive.

August 21, 2017

By Helayne

I am a past client of this provider

Your caring touch and kindness to my uncle was very gracious. The way you assisted me with getting around the clock care set up was amazing. Thank you for your kind and wonderful staff. I appreciate your assistance and my uncle's care.

May 18, 2017

By carol161020

I am a past client of this provider

Thank you for making my cousin, Mariann's last days as comfortable as possible. Gilda and Stacey were both competent and loving and I couldn't ask for more. They were helpful in every way, and Raquel was very communicative and caring, and took care of our needs and requests. I would use your agency in the future if the need should arise.

February 18, 2017

By Nancy737748

I am a current client of this provider

The office staff has always been very professional and helpful. The caregivers have all been very caring and competent. I appreciate their assistance in this difficult time.

December 03, 2016

By Jane Sullivan-Halley

I am a past client of this provider

The woman who came was SUPER (at this moment, I cannot remember her name). Ginny was very helpful in setting everything up. Only sorry we did not need you for long.

August 14, 2016

By Caring_2646646

I am a past client of this provider

Right at Home Pasadena was very responsive to our needs as a family when my Dad has his heart attack. The staff was very helpful and night staff were always there to assist - caregivers and office staff. I would definitely use them again if the need arises.

December 16, 2015

By B. Arkley

I am a current client of this provider

I rate both ladies who took care of me with 5 Stars. They are Edith and Vivian.

July 31, 2014

By Bonnie32

I am a current client of this provider

Right At Home is an excellent, caring, and professional home care service. They provided care for my elderly mom for 8 months and counting. I used the services in Pasadena, CA and Easton, PA. They are both very good!

July 31, 2014

By Tom96778350

I am a past client of this provider

Lynne Coyer of Right at Home was a pleasure to work with. She was responsive. She also showed an understanding of our needs and tried various solutions to our staffing iussues. Unfortunately, it was difficult to find continuity of care given our "weekend only" needs.

May 12, 2014

By Doris24

I am a current client of this provider

Our caregiver is the best of the bests. Christina is very attentive to m mother-in-law and makes her very happy. One of the many things that Christina does that means so much to Eleanore is reading to her, as my mother-in-law has lost most of her sight. We are very fortunate to have Christina. Our lives have been calmer since Christina came into our lives.

June 26, 2013

By Laurie14

I am a current client of this provider

Gloria is patient and kind with my mother and has been such an incredible help to our family.

April 30, 2013

By Julia1

I am a past client of this provider

They were quick to respond to our needs and the gal they lined up, Teresa, was tops.

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About Right at Home Pasadena

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Right at Home Crescenta/Canada/San Gabriel and San Fernando Valleys General

Minimum days required: None Minimum hours required: 3 Escort to appointments and errands: Yes New match in 3 or 4 hours Yes Bath visits: Yes Rise and shine visits: Yes Tuck-in visits: Yes Supervisor available 24/7: Yes All phone calls answered by our staff 24/7: Yes

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