Home Instead - Pasadena, CA

Dr. Wong

I have been receiving care with Home Instead for the past six months. My caregiver Melinda really cares. She fulfills my caregiving needs. I am a satisfied customer. It is a good set-up to have a social worker Jean to be a client care coordinator.

J Buckley

My husband suffers from Alzheimer’s disease and I used Home Instead caregivers for both daytime and evening support. The office staff were always available to answer any questions I had and were able to adjust the scheduling to fit any changes that came up. All the caregivers were well trained and the overnight staff were especially capable of dealing with my husband who wandered all night. The staff went above and beyond the call of duty to put into place the overnight caregivers on very short notice and I really appreciated that. I would highly recommend Home Instead to anyone who is looking for home care.

J. Haight

Thanks so much for assigning Cecilia as a driver/caregiver for me yesterday afternoon. She is a whiz-bang. She is very people-oriented. Cecilia drove me to visit my grandson's great family, including two 7-month-old twins. I met and held them in person for the first time! An unforgettable experience. This was a fine example of the service Home Instead has provided me for more than four years.

K.T.

Jean (client care coordinator) came into our lives at a very vulnerable time. Even tho we just met a couple of months ago, I feel like we have been friends for a long time and that she was familiar with my mother and her needs. Jean was able to provide 2 wonderful, amazing helpers quickly. Cecil is so calm...her foresight, experience and patience are so evident. Amore is engaging, energetic, fun, creative and stimulating. I am amazed and grateful for the improvement that my mother has shown and how receptive she is to both ladies. My brothers and I also appreciate their open communication of helpful suggestions and concerns. Thank you does not seem adequate for giving our family peace of mind knowing that our mother is in such good hands.

Laura S 63

Home Instead is a nice company they make me feel safe and I can call them when I need help. They helped me gain more independence. Elena and Nicole are kind helpful managers. I will call home instead again.

Johnpamking

Home Instead is caring for me while I am at a facility. Juan my caregiver he is attentive, great listener and my companion. My case manager coordinator is wonderful caring. Home Instead is wonderful. I am ready to go home.

C. Glad

Home Instead provides me extra security and protection especially in the world we live in now. Alice my care professional is very unique and goes over and beyond.

Superior Professionals

I write these words with the greatest gratitude and highest respect, for each and every HI care professional, lead care giver, case manager, HI office staff and her management team that have become and been family, to our dear sister 24 hours a day for a number of years. They will be with her and us through her remaining days. The consistent quality of care, communication, interaction, and oversight of all activities with our sister, each other, with her family--all of us, and others involved, is impressive and appreciated greatly. Shift reports, conference calls, phone calls, e.mails, text messages, slow mail letters, and face to face conversations, when family members are visiting, are clearly an indication of the highest level of care for our sister, and the relationships developed with her family. The positive and affirming responses to every and any special need or request from family members are respected and handled immediately.

R Cocca

It is with great pleasure that I recommend your caregivers and your facility. Staff and caregivers has positive impression on everyone and had great rapport with clients and were extremely responsible. It’s such a great comfort knowing that we can get this kind of treatment.

H,J.

As of March 14, 2023 I have employed the services of your agency. I have found it to professionally fulfill my needs. When Rosa came things got even better. All the aides were good and competent but Rosa is outstanding. I recommend your agency and especially Rosa highly. It is important to me to get to know someone when you count on them instead of meeting a new person everyday.

W_C

I have been a client of Home Instead for over 2 years. I have been really happy with my caregiver, Shannon. Shannon helps me get to my appointments, takes me out shopping, and helps me keep my home clean and organized. Shannon has taught me how to be more mindful of the food I eat and am now healthier and in better shape than I was a year ago. I have been able to continue to live a fulfilled and active lifestyle. Thanks to Home Instead!

Susan.t

I’m a client from Home Instead and all of the caregivers are great! They help me with everything in my daily routine. They always let the facility know of my concerns or of my health. I highly recommend Home Instead to others!

hgtdsxuoijupi

Home Instead cared for our father for nearly 3 years. They were extremely communicative and flexible with regard to our father's increasing care needs as his neurodegenerative disorder and old age progressed. They endeavored to develop consistency of caregivers which was very difficult due to Covid. We don't know where Home Instead found such caring and capable people to provide difficult in-home care but the caregivers were terrific!

jz333

We are very thankful for each member of this team. Their support and care is invaluable.

Pen S.

The staff Is supportive with continued follow up on the quality of care for my mom. The caregiver is a real gem, Home Instead took great care in matching my mom with the right person.

SRod

This agencies provides championship and care assistance. The care givers show they care to their patients no matter the patients condition. The agency is great in notifying you of any changes or concerns related to the patient.

Jeffrey S S

Very caring staff and excellent communication with the front office

Barbara Ower

Our caregiver is fantastic! We use Home Instead for four hours every week, and our caregiver takes care of all the heavy lifting and heavy work that needs to be done. Grocery shopping, vacuuming, changing linens on beds - I depend on our Home Instead caregiver to take care of all the things we can't do ourselves. And we can stay in our own home without worrying about doing the heavy, difficult work!Thank you Home Instead!Barbara Ower

Albert

We have received dependable, loving care from Kess. You have delivered what we agreed to. This family previously took advantage of your services in Claremont. Thanks for making possible staying here in my home Right at Home!

Care for M&D

The staff who take care of my mother are very caring. And the office staff is very accomodating to my mother's needs. They have worked with me to keep consistent staff members with my family member. They also listen when there has not been a good fit between the caregiver and my mother; and have looked for another caregiver.

Phyllis A.

Warm and receptive, very professional .. that includes EVERYONE I've dealt with...manager, caregiver (Mollie), People I've spoken with on the phone!

KS/Ana

They were amazing, starting w/ Maxine. They assisted us during a very difficult period and came in immediately. We are very grateful for their support. Everyone was so accommodating in every way.

MCSmith

Home Intead assigned a gentleman called TIm to take care of my aunt Michelle. He has become the shining light in her life. She loves to see him every week. She waits for him and looks forward to his coming. He has made all the difference in her last stages in life. Thank you very much, Home Instead. We are very grateful to you.

Camee016080

From the moment we met Maxine to the amazing caregiver Daysi, everyone at this company is special! They all really care about our parents and go the extra mile to make sure everything is done right. There are not enough words to express how grateful we are to have found Daysi, to take care of our parents. Truly unique. We would heartily recommend them to all.

Mary174547

Could not ask for better care and companionship. All my girls deserve pats on the back for all they do for me. Rosa, Marla, Ana, Theresa, Jess and Laura are the best. I have recommended you to others. Those in the office are easy to talk with.

Bohn

Caregivers are very helpful and considerate.

Suzann000650

Jim is amazing. Bill is getting out of the house. My husband although forgetful truly enjoys Jim’s visits.

Shelby646878

Reliable on-time, thoughtful and conscientious attendant. Agency is responsive and high quality.

Marcia24

My experience with Home Instead has been lukewarm at best. They committed one thing and then were unable to actually find an attendance or anybody to care for my parents. They are responsive, and they will call you back, but as far as providing care on a regular basis, it’s difficult.