Home Instead - Pasadena, CA
200 E Del Mar Blvd, Pasadena, CA 91105
(800) 558-0653
Verified Partner
4.8
(36 reviews)
Photos of Home Instead - Pasadena, CA
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Reviews of Home Instead - Pasadena, CA in Pasadena, California
F. Hannan
5
|
September 10, 2024
After an absolutely horrible experience with an Agency coming to our home I was very uncomfortable trusting someone else. So we were very happy when Nicole explained Home Instead services and what we should expect. They live up to my high expectations. Carmela is the best ! Prompt, reliable , knowledgable ,helpful and respectful. She has the perfect knack of balancing our privacy with getting things done. We appreciate her every single time she comes.
formerclient
4
|
August 28, 2024
Our mother hired Home Instead to provide 24-hour care for our father, who had dementia, while she battled lung cancer. After she passed, Home Instead continued to care for our father in his home. My sister and I did not live there with him, but we visited daily and entrusted the Home Instead team to care for him while we were not there. While there were challenges at times, under those circumstances we would do the same thing again. Our father got to stay in his home, where we hoped the familiarity would bring some comfort. He received individual attention from people who genuinely cared about him. The hospice social workers and nurses who visited him during his final months were complimentary of the caregivers and said that our father’s situation was much better than even the best facilities. The care is certainly not the least expensive, but if you or your loved one can afford it, it is a good option to consider.
Susan T
5
|
August 6, 2024
I have been with home instead 3 years. They come help me at my assisted living. María helps me with my morning routine, meals, cleaning disinfectanting keeping it safe, María helps me navigate the start of my day.She is great,helpful and reliable. I appreciate home instead and there help.
GeoffE
5
|
July 29, 2024
My caregivers help me by feeding me, assisting with bathing, changing, care of my needs and going with me to doctor’s appointments. I have two caregivers Jennifer and Jack who do a great job. They are helpful, positive and fun. I am deaf and Jennifer knows some ASL and is able to communicate with me and help me communicate with others. Jack looks up signs to try and communicate with me. I also have a great coordinator Nicole who checks on me, listens to my questions & concerns, and communicates with the facility I live at to make sure I am getting good care.
Geoffrey E
5
|
July 27, 2024
My caregivers help me by feeding me my meals and assisting with other care needs. My caregivers Jennifer and Jack do a very good job, take me out into the community and are positive and fun. Jennifer communicates with me through ASL. Jack looks up signs to help with communication. Also, if I have any questions or concerns, I can trust that my CC Nicole will help me and communicate with my facility to make sure I’m getting good care.
11Paulie*
5
|
July 25, 2024
My family contacted Home instead, Pasadena, CA in January 2024 to assist me with my recovering. My care giver assistance In my daily task in showering, getting dressed, preparing meals, taking me to several doctor appointments, housekeeping. She's always prompt and dependable and adjust her schedules as needed. companionship is a plus. Sincerely, Stella Happy Client
Rose Marie Curtidor
5
|
July 24, 2024
My journey with Home Instead started 2019. I have had excellent service ever since. The care pros are very professional. Gloria is my primary care pro who really cares about her clients. She is very personable and has a very good attitude. Office personnel Nicole and Elizabeth are always kind and responsive to my every need be it with my health or my long term insurance. I highly recommend Home Instead.
Dr. Wong
5
|
May 29, 2024
I have been receiving care with Home Instead for the past six months. My caregiver Melinda really cares. She fulfills my caregiving needs. I am a satisfied customer. It is a good set-up to have a social worker Jean to be a client care coordinator.
J Buckley
5
|
May 14, 2024
My husband suffers from Alzheimer’s disease and I used Home Instead caregivers for both daytime and evening support. The office staff were always available to answer any questions I had and were able to adjust the scheduling to fit any changes that came up. All the caregivers were well trained and the overnight staff were especially capable of dealing with my husband who wandered all night. The staff went above and beyond the call of duty to put into place the overnight caregivers on very short notice and I really appreciated that. I would highly recommend Home Instead to anyone who is looking for home care.
J. Haight
5
|
March 19, 2024
Thanks so much for assigning Cecilia as a driver/caregiver for me yesterday afternoon. She is a whiz-bang. She is very people-oriented. Cecilia drove me to visit my grandson's great family, including two 7-month-old twins. I met and held them in person for the first time! An unforgettable experience. This was a fine example of the service Home Instead has provided me for more than four years.
K.T.
5
|
November 28, 2023
Jean (client care coordinator) came into our lives at a very vulnerable time. Even tho we just met a couple of months ago, I feel like we have been friends for a long time and that she was familiar with my mother and her needs. Jean was able to provide 2 wonderful, amazing helpers quickly. Cecil is so calm...her foresight, experience and patience are so evident. Amore is engaging, energetic, fun, creative and stimulating. I am amazed and grateful for the improvement that my mother has shown and how receptive she is to both ladies. My brothers and I also appreciate their open communication of helpful suggestions and concerns. Thank you does not seem adequate for giving our family peace of mind knowing that our mother is in such good hands.
Laura S 63
5
|
November 8, 2023
Home Instead is a nice company they make me feel safe and I can call them when I need help. They helped me gain more independence. Elena and Nicole are kind helpful managers. I will call home instead again.
Johnpamking
5
|
October 11, 2023
Home Instead is caring for me while I am at a facility. Juan my caregiver he is attentive, great listener and my companion. My case manager coordinator is wonderful caring. Home Instead is wonderful. I am ready to go home.
C. Glad
5
|
August 16, 2023
Home Instead provides me extra security and protection especially in the world we live in now. Alice my care professional is very unique and goes over and beyond.
Superior Professionals
5
|
June 17, 2023
I write these words with the greatest gratitude and highest respect, for each and every HI care professional, lead care giver, case manager, HI office staff and her management team that have become and been family, to our dear sister 24 hours a day for a number of years. They will be with her and us through her remaining days. The consistent quality of care, communication, interaction, and oversight of all activities with our sister, each other, with her family--all of us, and others involved, is impressive and appreciated greatly. Shift reports, conference calls, phone calls, e.mails, text messages, slow mail letters, and face to face conversations, when family members are visiting, are clearly an indication of the highest level of care for our sister, and the relationships developed with her family. The positive and affirming responses to every and any special need or request from family members are respected and handled immediately.
R Cocca
5
|
June 14, 2023
It is with great pleasure that I recommend your caregivers and your facility. Staff and caregivers has positive impression on everyone and had great rapport with clients and were extremely responsible. It’s such a great comfort knowing that we can get this kind of treatment.
H,J.
5
|
June 5, 2023
As of March 14, 2023 I have employed the services of your agency. I have found it to professionally fulfill my needs. When Rosa came things got even better. All the aides were good and competent but Rosa is outstanding. I recommend your agency and especially Rosa highly. It is important to me to get to know someone when you count on them instead of meeting a new person everyday.
W_C
5
|
May 30, 2023
I have been a client of Home Instead for over 2 years. I have been really happy with my caregiver, Shannon. Shannon helps me get to my appointments, takes me out shopping, and helps me keep my home clean and organized. Shannon has taught me how to be more mindful of the food I eat and am now healthier and in better shape than I was a year ago. I have been able to continue to live a fulfilled and active lifestyle. Thanks to Home Instead!
Susan.t
5
|
April 12, 2023
I’m a client from Home Instead and all of the caregivers are great! They help me with everything in my daily routine. They always let the facility know of my concerns or of my health. I highly recommend Home Instead to others!
hgtdsxuoijupi
5
|
February 18, 2023
Home Instead cared for our father for nearly 3 years. They were extremely communicative and flexible with regard to our father's increasing care needs as his neurodegenerative disorder and old age progressed. They endeavored to develop consistency of caregivers which was very difficult due to Covid. We don't know where Home Instead found such caring and capable people to provide difficult in-home care but the caregivers were terrific!
jz333
5
|
July 30, 2021
We are very thankful for each member of this team. Their support and care is invaluable.
Pen S.
5
|
April 24, 2021
The staff Is supportive with continued follow up on the quality of care for my mom. The caregiver is a real gem, Home Instead took great care in matching my mom with the right person.
SRod
5
|
February 25, 2021
This agencies provides championship and care assistance. The care givers show they care to their patients no matter the patients condition. The agency is great in notifying you of any changes or concerns related to the patient.
Jeffrey S S
5
|
November 18, 2020
Very caring staff and excellent communication with the front office
Barbara Ower
5
|
March 20, 2019
Our caregiver is fantastic! We use Home Instead for four hours every week, and our caregiver takes care of all the heavy lifting and heavy work that needs to be done. Grocery shopping, vacuuming, changing linens on beds - I depend on our Home Instead caregiver to take care of all the things we can't do ourselves. And we can stay in our own home without worrying about doing the heavy, difficult work!Thank you Home Instead!Barbara Ower
Albert
5
|
October 24, 2018
We have received dependable, loving care from Kess. You have delivered what we agreed to. This family previously took advantage of your services in Claremont. Thanks for making possible staying here in my home Right at Home!
Care for M&D
5
|
October 24, 2017
The staff who take care of my mother are very caring. And the office staff is very accomodating to my mother's needs. They have worked with me to keep consistent staff members with my family member. They also listen when there has not been a good fit between the caregiver and my mother; and have looked for another caregiver.
Phyllis A.
5
|
June 13, 2017
Warm and receptive, very professional .. that includes EVERYONE I've dealt with...manager, caregiver (Mollie), People I've spoken with on the phone!
KS/Ana
5
|
March 16, 2017
They were amazing, starting w/ Maxine. They assisted us during a very difficult period and came in immediately. We are very grateful for their support. Everyone was so accommodating in every way.
MCSmith
3
|
December 31, 2016
Home Intead assigned a gentleman called TIm to take care of my aunt Michelle. He has become the shining light in her life. She loves to see him every week. She waits for him and looks forward to his coming. He has made all the difference in her last stages in life. Thank you very much, Home Instead. We are very grateful to you.
Camee016080
5
|
December 8, 2016
From the moment we met Maxine to the amazing caregiver Daysi, everyone at this company is special! They all really care about our parents and go the extra mile to make sure everything is done right. There are not enough words to express how grateful we are to have found Daysi, to take care of our parents. Truly unique. We would heartily recommend them to all.
Mary174547
5
|
November 5, 2016
Could not ask for better care and companionship. All my girls deserve pats on the back for all they do for me. Rosa, Marla, Ana, Theresa, Jess and Laura are the best. I have recommended you to others. Those in the office are easy to talk with.
Bohn
5
|
November 1, 2016
Caregivers are very helpful and considerate.
Suzann000650
5
|
October 28, 2016
Jim is amazing. Bill is getting out of the house. My husband although forgetful truly enjoys Jim’s visits.
Shelby646878
5
|
October 27, 2016
Reliable on-time, thoughtful and conscientious attendant. Agency is responsive and high quality.
Marcia24
3
|
October 16, 2015
My experience with Home Instead has been lukewarm at best. They committed one thing and then were unable to actually find an attendance or anybody to care for my parents. They are responsive, and they will call you back, but as far as providing care on a regular basis, it’s difficult.
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Services and Amenities of Home Instead - Pasadena, CA in Pasadena, California
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Meal Preparation
Health Services
- Memory Care
- Companion Care
Transportation & Shopping
- Transportation Services for General Shopping
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Housekeeping & Maintenance
- Housekeeping Services
Financing & Payment Options
- Payroll Provided for Caregivers
Sub-types of Home Care
- Full Service Agency
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Staff Drug Screening
Staff Training & Qualifications
- Continual Training
- Interview Every Team Member in Person
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Bonds & Insurance
- Is Bonded and Insured
Care Management Services
- Residency Confirmation
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Pasadena, CA in Pasadena, California
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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