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Home Helpers of Gold Country Granite Bay, CA
8700 Auburn Folsom Rd, Ste. 600, Granite Bay, CA 95746
3.9
(14 reviews)
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Reviews of Home Helpers of Gold Country in Granite Bay, California
3.9
(14 reviews)
Tina of prescott
1
|
November 22, 2020
The owner pads the bill adding 15 minute increments to the actual hours several times a month. The employees might show up or might not. The owner does not even text the client to let you know to make other arrangements for care. I was very very very ill and nonetheless was treated in this manor. I noticed things like my shampoo was more water than shampoo i.e. the employees steal the shampoo or other times and then replace with water so that the bottle will not fill light. This women NEVER calls you back even if you are begging her until she gets around to it. I understand she has several clients and her priority is getting new ones but we are the ones paying her now. One gal damaged my stove. I agreed with the owner to each pay half I have yet to see any reimbursement of her half. BTW 15 minutes of bill padding does not seem like much... but it comes to about $12.00 per incident times 3 to 6 times per week. Currently, she took money she was not authorized to have from my bank account as she has a copy of my CC. Don't hive her your info. She will just go in and withdraw the amount she feels she has a right to. Bottom line, she got me for a bunch of money but I believe in karma. Anyone who steels from the poor or the unhealthy will go down. I hope everyone reads this and heeds my warning.
Anonymous_3675
3
|
April 8, 2020
We had trouble getting people here that would stick around. We had inconsistent care.
Lawrence V
4
|
March 19, 2020
It helps me a lot. I'm not sure what I would have done without them. I would like to have a person that knew English better and could help me with a letter I have to write and stuff like that. Right now it's just doing the dishes and cleaning.
Fred S_9
5
|
February 6, 2020
They don't give you a runaround. They don't make you wait. They care. They always answer the phone and they always have someone to come out.
Frederick S_1
5
|
January 16, 2020
She shops and buys food for me every week. That is very important to me. Everyone treats me with respect, they also laugh at my jokes. I would recommend them to everyone.
Mike I
4
|
December 18, 2019
I had to stop all the services because he couldn't handle it. The other things are excellent. They sent some people to do heavy exercises, and it was too much for him, so I had to send them out.
Anonymous_2775
5
|
November 21, 2019
They take care of him. They feed him. They are nice and gentle. They are pleasant.
Michael C_22
5
|
November 16, 2019
It's made it a lot easier for me by giving me some time off, which I need. I like that they've answered my calls, and sat down with us to see what kind of care we needed. The caregivers that's assigned to us is excellent.
Anonymous_2611
2
|
October 16, 2019
My mother's complaint is that the person seemed to be doing personal things on the phone a lot. There was one issue. They have to be more clear about their services.
Kati R
2
|
October 5, 2019
They could have had more professional caregivers. They were always late. We hired someone because we needed to go to work. The owner never returned calls. We had a caregiver who didn't show up when they were supposed to be scheduled. There were no back-ups when a caregiver was ill.
David G_11
5
|
September 27, 2019
It is a necessity. It is very important and the caregiver that I have is very special in a lot of ways. I like the personal touch.
Patricia A_11
4
|
September 11, 2019
I could not do what I wanted to do without them. I like that they help me with getting a person every day, and they help me with getting a bath.
Audrey Honey V
5
|
August 13, 2019
The provided someone who cares and goes the extra mile. The caregiver is observant and works with me to provide the best care for my mother. The caregiver truly cares for my loved one. Before she moved to a care facility, we had Visiting Angels, and their caregiver couldn't provide the care for my mother that she needed but Home Helpers does.
Bill H_11
5
|
August 13, 2019
It allowed me to go grocery shopping and get out a little. The last helper was very concerned with my husband and was very compatible.
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About Home Helpers of Gold Country in Granite Bay, California
Home Helpers of Gold Country is a Senior Care provider in Granite Bay, California that offers residents Home Care services. Contact Home Helpers of Gold Country for more details on services and rates.
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