BrightStar Care Little Rock Little Rock, AR

Julie H_22

We needed full-time care. Caregivers have left them alone knowing that they needed care, mother fell once, and dad had to call 911. They should not have left them alone, they didn't even call.

Frank S_31

They provided the services I needed but nothing greater than that. They were dependable, when you need a replacement, they send one out.

Peggy M

She has helped me out by doing everything around this house for me. She is also very encouraging and upbeat. I like that my caregiver is excellent. We have been together going on seven years, and she is great.

Cathryn C

They helped in every way, but the most critical way was lifting her to go to the bathroom. The CNAs were very good, and the management was very hands-on and responsive.

Erica B_4

Whenever I need anything done, it happens. They have been superb.

Kenneth E_3

It had a positive impact because I needed the help. I would like to see the communication improved.

Gregory H_3

They have been here every day. They have been very dependable.

Elizabeth W_13

I couldn't have done it without them. They did a good job waiting for me and taking me where I needed to go. They took me everywhere I wanted and did everything I asked.

Lindee _1

BrightStar Care made my experience positive by giving me peace of mind. I like BrightStar Care because they send good caregivers and they are reliable.

Lula _1

When I have them, I am pleased. I would tell a friend that they do a good job for me.

Provider Response

Michelle H_11

They make my ADLs. Without BrightStar, life wouldn't exist for me. They make life possible. I like that they are on time and answer your questions.

Brenda N_2

BrightStar Care gets her to where she needs to go and assists with shopping. Mary, the client, is happy with the services she gets from BrightStar Care.

Pam C_5

It frees the family up knowing that someone is coming a lot. I like this agency because they have personal service and a lot of communication.

Craig R_2

They've just been taking good care of my father and meeting his exercising needs. They are thorough and seem to care about my dad.

Rupal B

They are receptive any time of the day to provide care. They have 24-hour service.

Lisa _3

It took the load off of me when they came over. The people that were there were great.

Rhonda P

The companionship has made my life easier. I love all of the staff, they are so friendly and caring.

Jean L_10

They have taken care of me really well. They go and do nice things for me. They are very personable.

Bill C_1

They have helped her with everything. She has been with us for 6 years. She is very reliable. We really like them. I like that they are reliable. We actually work hard to make sure everyone knows how much we love this company.

Jackie S_2

They do whatever I need to get done. They take care of things that I can't do. They keep the house clean. They have good nurses.

George R

They prepare my breakfast or meals because it takes a lot off me. They're always on time.

Lauri W

I like that they came out and checking in on us to see how she was doing. I like that they are compassionate and they are accommodating.

Leona S_1

My grandmother and mother live together, and my mother is physically unable to do things like bathing. This is a perfect solution because we have someone we like and who grandmother is comfortable with. It's extremely helpful. I like the fact they've been very good at replacing the nursing assistant who comes if my grandmother has not flat out clicked with them.

Judith W_4

They help the most in having interaction and encouragement to Andrew. I like that the company is very caring from the office down to the caregivers themselves.

Chris W_4

They are good with their communication. They are consistent.

Melanie A

I appreciate that they have always done what they are asked to do. I like that all the caregivers that have come in have treated my mother with respect.

Terri C_5

We have really connected well. I can't drive so they provide the nurses to do that.

Beth G_4

The companionship has been great and I like that the aides didn't have to be asked to something but just did it themselves. The most recent worker was really good.

Kris F

She has somebody picking her up and taking her places. I know that she is being taken care of. They were willing to work with me about getting in contact with my aunt and get her signed up. They are cooperative and answer my questions.

Anonymous_3441

They have made it easier for me. They try to send in the same individual every time, which is good and the lady that goes tries to help my mother remember things and continue to keep her mind active. She does her meals and takes her for walks.

Tracy _2

We couldn't have continued passing the doctor requirements if we didn't have someone sitting with my father in the evening. They were extremely quick in their responses, and the two women always did confirmation and follow ups on the phone.

Ray O

I use them when I go out of town. There is someone who needs to take care of my loved one, and they have been very responsive. They are easy to work with. I am satisfied with them. They have provided a good level of service.

HSP-Michelle H_1

They will help me bathe and get dressed. They are always on time, they explain things, and they make sure I get everything I need.

Barbara H_28

They do everything that I ask them to. They have been steadfast and on time.

Lavern B

I take him to the store with me, but when I go to get groceries, I go to more than one store. He will get tired, sit by the front door, and wait for me. One time, he waited in the care, and when I went to look for him, I could not find him. He was out in front of the store looking for me. After that, I knew that I could not leave him by himself for too long of time. Then I reached out to BrightStar Care. I am able to go shopping and not worry about him being alone or afraid. I trust them. They have always been very capable. I feel like if I needed to ask them to do anything, they would do it gladly.

Donna K_6

It has made things a whole lot easier. They were excellent in finding the appropriate caregiver based on her personality. She's well educated, and my loved on prefers a more mature person.

Mark _2

I can't think of anything at this time. I like how responsive they are.

HSP-Mary T

It is not as stressful, and my mom is not as bad as she was and neither is my son. They take good care of my mom and son, and they make sure they have what they need.

HSP-LaNora N_1

I had a good caregiver, and she knew what I needed and what would make me happy. She was also kind. I like that the they were on time, caring, and were concerned about me.

Mary B_65

I can't really stand or move around. They are so responsible in remembering things and doing it. They take the initiative. They have been on top of things. They have worked with me to find someone and get a good fit.

HSP-Connie B

They do everything that I need to have done. They cook for me and then clean the house, and I am being well provided for. I like that they take good care of me.

HSP-Pamela W

I couldn't live without them. They help me with everything. I like my caregivers and the office staff.

Latrecia S

They are pretty good with communication if there are any changes that need to be made. They are very timely. They show up on time.

Shirley H_4

I broke a hip and hurt my back, and they take great care of me. They were very kind, and I couldn't find anyone nicer.

Cathy M_6

It has enabled my loved one's family to get out of the house more, run errands, and have somebody there with them. They can bathe my loved one and do things that they cannot physically do. They have just been very helpful when I call, and they always listen. They try to adequately meet our needs.

HSP-Patricia N

They help me the most by being available whenever I call them. The company is even willing to find me someone to help transport me to appointments. The caregivers have been knocking themselves out to please me. I'm so pleased with the caregiver the office sent me.

Rose D

They help by keeping her focused and making sure she eats. They also take care of things around the house that she can no longer do herself. Not only is the caregiver capable, but the administers are very good about communicating and responding to anything that comes up.

Unity M

They gave me a lot of help in caring for my loved one, which I could not do, like giving him a shower. The personnel was very nice.

Jackie H_1

My loved one is very dependent on the caregiver that gets him ready in the morning and takes him to the center in town. My stress level is so much less than it was a couple months ago. I recommend them all the time. The caregivers are trained well and polite. I call them BrightStar Care angels. It's one of the best places in our area.

Suzy K_1

I know my father's being taken care of. They're very personal and they call me and let me know when my father's having a problem. I like that they have the same caregiver come, and they are dependable and honest.

Earlene D

They help me the most by supporting me as I try to keep my doctor's appointments. They are supporting me in conversations. I like that any time that I need them, they are available for me.

HAH-Deloris M

They make sure I am taking my medication on time, they make sure I am receiving quality help, and many other things. I have nothing negative to say. I like this company because they know their job.

Candy _1

They cleaned out the refrigerator and labeled different things. They didn't just sit around; they kept themselves busy. The caregiver came along to a doctor's visit and she was great. She was knowledgeable and helped get my loved one there. They were very useful and great. It had an impact on our lives more than on her. We knew she was in good hands during the night, and that was a huge relief. At the time, we were calling around trying to find care. It was a time sensitive situation, and they were able to start right away. They were able to do an assessment. They responded with a sense of urgency.

Pat G_7

It has impacted her life mostly because I am here. The nurse comes and does a follow up every two months and they check out. They change things accordingly.

Richard C_2

It makes it so I can stay at home. The caregiver provides very good assistance and support.

Alice W

They show up and they are available to help. We have a really good caregiver and she is usually on time.

Mary H_49

If I have a problem, day or night, I can call our caregiver. Our caregiver is attentive.

HSP-Richard G

One of them was used to dealing with people with more disabilities, but my father-in-law doesn't need much help. The ladies that they sent were very friendly and on time. They didn't have a lot of notice beforehand, but they have always found someone.

Mike N

Being in the room with her is helpful because she needs someone to be with her. They have done what we needed them to do, it is as simple as that.

HSP-James B

They are definitely helping me because they are doing everything that I cannot do because I only have one leg. BrightStar Care provides good and thorough service. They are always on time and do a great job.

Barbara B

The fact that they are with my loved one all the time and provide her the opportunity to stay in her home is a huge help! The staff is very friendly, and I think that they do their best to provide care 24/7.

HSP-Sue O

I get help three days a week and my caregiver helps a lot with housekeeping, she even goes grocery shopping for me if I need something. They are good at understanding what the needs are and are good at providing that help.

HSP-Jerry R

They have helped him the most by helping him walk and making sure that his oxygen is where it needs to be. The caregivers are very educated, and they like to make sure that I have everything that I need.

Verlon K

They were there whenever other members of the family couldn't be. It added an extra level of comfort knowing someone was there to help with daily activities. They did a good job with my father and gave excellent care.

HSP-Mary B

BrightStar Care is very reliable and they send me out some real good people who help me out a lot. My quality of life without them would be way less.

Ruby R

Every time I call, they have been nice to me and they answer all of my questions. I have a good aide that helps me out a lot. I had a stroke and she does things that right now I can't do because of that.

Jeanette H_1

I like the caretaker that BrightStar Care has sent me. She's great. Everything they have to offer and how nice they are has a great impact.

Sandy S

The caregiver they sent to us, at first I didn't understand what to expect, then after leaving a list for the caregiver, my husband relates to her very well, and she does whatever we ask her. They come once a week and help me have my free time. They come for only six hours, so I am able to leave the house.

Latonya M

The employees are very nice and friendly. My caregiver helps out a great deal and takes a lot of stress off of me. She does the things that I'm not able to do.

HSP-Carole C

I'm satisfied with their services through the caregiver. The caregiver helps me with things I cannot do and takes me places because I can't drive.

Eva E

They take good care of me by being clean. I can call them anytime and they are able to be here. They are just good about keeping me clean and they do anything I ask them to do.

Eddie T

I enjoyed the caregivers and I have several caregivers, but we had one or two main caregivers that was great. The caregiver was on time, changed his bed sheets, cleaned the bathroom, and followed the care plan very well.

Margurite G

They are great to work with and absolutely dependable. I know they are there taking care of things when I am not able to do so.

Anonymous

They are polite and the caregivers do what they are told. They take care of my leg wound and they help me put my socks on.

Pamela W

They are very responsible and provide great care. My driver has brought a blanket to put over my knee on cold days. It has been just above and beyond. They not only take me places, but they pick up my groceries for me. When I got the flu, the supervisor came and picked up my groceries. If I had known about them before I had surgery, I would have been using them earlier.

Clara T

They are prompt in giving me care. The aides are always on time and they do not waste time. I can really depend on my caregiver. I used to never know if I was going to get care but now they are very clean and efficient.

Denine H

BrightStar Care is fantastic, I don't ever have a problem, and they make sure the people that they send are good. BrightStar Care has made life easier by having someone come on time so I can go to work.

HSP-Shawn S

I would recommend BrightStar Care because they are good to their clients and very nice people. BrightStar Care has made my life easier by helping me the things such as getting my groceries.

William M

BrightStar Care is always calling and checking up on me, they are very dependable. BrightStar Care made my life a lot easier becasue it helps give me relief.

HSP-Alene P

I would tell others that BrightStar Care has been good. That is all I can think of right now. The service gives me a caregiver who gives me baths.

HSP- Penny F

I would tell someone that BrightStar Care is dependable and they have always been available so far. The impact of the services are good because they clean the house and keep my mother company.

HSP-Kandace J_1

I have already referred people to BrightStar Care because they are great and they are very knowledgeable in what they do. Through the service provided by BrightStar Care I can stay mobile instead of me just staying in bed to slower grow weaker. BrightStar Care caregivers are proactive in helping me become better.

Anonymous_1052

I would recommend BrightStar Care because I like how the caregivers are professional. BrightStar Care has made a positive impact on my life by helping me with care for my loved one so I can work.

Marie S_3

BrightStar Care is available to do just about anything I ask them to do. I found them reliable. BrightStar Care has helped me pack to move because I need to go to assisted living.

Linda M_19

BrightStar Care's caregivers did an excellent job. The services helped because when I needed to go out of town or when I needed to go to the doctor they would take care of my loved one. He couldn't be left alone so they filled in when I couldn't be there.

pbredrose

Dedicated staff that care about their clients.

Tiffany Roberts

Brightstar took great care of our aunt. We felt like the people we encountered were genuine and kind which meant a lot to us. The Little Rock group was always kind and patient with our family.

PAChid

My husband of 60 years suffered a head injury and after a long recovery in the Emergency Room, Hospital Rehab, and Skilled Nursing Rehab, he was sent home. BrightStar Care’s Registered Nurse came and assessed my husband to get baselines of what his status was, they learned the discharge plans from the rehab, and they put together a comprehensive plan of care for his new circumstances in our home. My husband is a Veteran of the Korean War, and BrightStar helped us work with the VA to get him Personal Care and Respite benefits paid by the VA. They were also able to help us with our application for the Veterans Aide and Attendant Benefit. They even recommended and Elder Law attorney to help us with our estate planning. The manager at BrightStar accompanied our caregiver on her first shift to introduce her and make sure we were comfortable. She also made sure the caregiver knew what tasks needed completed per the plan of care left in our home. Our caregiver Shay and the rest of the team have been a God send. They assist with bathing, linen changes, laundry, light housekeeping, meal prep, transferring, toileting, and companionship (watching Westerns, playing checkers, Connect Four). BrightStar did a wonderful job pairing up several caregivers with Bill and me. Without them and the wonderful support of BrightStar, my life would be very difficult. I know I am truly blessed and lucky for BrightStar giving us the opportunity to live life to its fullest. I highly recommend this company!!!

Heather7

We're using Brightstar and we chose them because they're specifically for people with dementia. The caregivers all do exactly what they don't like and stuff that they don't even have to. They are a very good match for my parents and they're taking good care of everything.