Home Instead - Little Rock, AR

kwoods

We've been pleased with the care given to my mother. While I'm at work, she has a companion/caregiver to give her company for some part of the day.

Tink66

I’m taken care of by my team very well. I wouldn’t trade my team or a lot of the office personnel for anything in the world !!! If I do have an issue the office staff helps me stay calm as they get to work quickly to solve my issue

Don't understand

We have had some wonderful caregivers but the office/ scheduling is horrible. Several times, no one has shown up. Once, after I called to see why, I was asked if I really needed someone-- with my 89 year old patient with dementia!!

Janelle R.

We love Crystal. She is just like family to us. She is the reason I am still able to stay home. I was sent home to die, but Crystal has been my rock. We love her.

J. V.

Very reliable, dependable. Therese does a great job with Mr. Vinson. His dementia is getting worse, but Therese takes time to do things with him.

david-j-672760

Having help has allowed me to stay home. They do a good job assisting me.

carl-k

We have been able to keep Carl in his home with the care Home Instead has provided. We are very pleased with his care.

Ariel111544

Very pleased with HISC services. Ms. Carla has been a wonderful caregiver. I would highly recommend Carla for a caregiver.

Nathan840102

Dear Home Instead, I can't thank you enough for all the care you gave my mother Judy while we were out of town. Mother fell during the night and hurt her arm and MEM's came out and dressed her arm. When Kay the caregiver came in the next day she called the office, and told them her arm was still bleeding and everything was covered in blood. Janice came out and they decided she needed to go to ER, as she is on blood thinners. She was taken to ER and they end up doing x-rays to make sure nothing was broken. She ended up having to have stitches on her arm due to the large tear. Home Instead also made sure she had someone with her from 7am to 7pm to make sure she was taken care of until we returned home. I can't thank Home Instead enough for their concern and all the caregiver that was given to my mother Judy. Nathan

Andy815740

Gary wanted to thank Home Instead Senior Care for the care of his dad. He especially wanted to thank Crystal for all her help. She deserves a 10++.

Sharon863168

Caregivers are patient and caring with my husband. They are good to help me when needed. The office employees are cooperative when needing their help.

Cynthia662084

Caregivers are good at taking me to doctor's appointment and store. Office is good to help with my schedule.

Sue FA

Home Instead works well with the family of the Senior. Highly Recommend!

Robert437612

Well worth having someone. No complaints and it helps my wife.

Betty423515

The caregiver does a good job. I am able to get out and do things while caregivers is there. Crystal is great.

Myrtle134060

The help is very good, Cynthia is very good, she is like family. No communication in office.

Pam817531

We love your service. It's a little pricey but we need the service.

Irene706770

I am able to stay in my home and have help with shopping and doing errands.

Shannon081518

Help me be able to stay home with help with meals and cleaning. Roseta does a good job.

Pauline073705

Very pleased with their services. Caregivers help me out and able to stay home with help.

Dale632842

Caregivers on time, office always calls if someone out and always willing to help me.

Jane002252

Home Instead has been great. They help me with my husband and gives me a chance to get out.

Anonymous354647

We just used Home Instead as a one-time thing. We were all going out, and we did not want to leave my wife alone for four days. They were more than satisfactory; they were excellent. The lady was good, and they got along. Everything was easy and done. They were timely in answering any questions, and that's important.

Anne171085

Great! Barbara is great.

Arlene103525

Caregiver does a good job. They do everything I need done.

Hosea Sullivan535114

Our caregiver is doing great. He knows what to do, he knows how to cook.

Allen Norton

We are very pleased with Charlene. She has done wonders for my wife’s mother. We think she is the best.

Grace722856

Helen has been an excellent provider of care for me. I have nothing but positive things to say about her. I have felt that way from Day 1.

Mary Ann L370058

Nancy has been with me for over a year as my caregiver. At first I really didn't feel like I need help, but she was persistent and was always doing things to help me. As time went on, I increased my hours to 20 hours a week. She took me to exercise, doctor's appointments and to the beauty shop. I have come to depend on Nancy for all my daily needs. She knows what I need sometimes before I do. I don't know what I would do without Home Instead. I have grown to love her, as well as my family. We consider her a member of the family.

Elizabeth F.000437

I did not know there were any services out there like Home Instead until I fell and broke my rotator cuff and had to have surgery. I needed someone to help me with bathing, meals, and housekeeping. My daughter called around and found Home Instead. Home Instead does what they say they will do. I am very pleased with their services. My caregiver Carolyn goes above and beyond. She has the initiative to get things done.

Mays1

HISC has been my lifesaver. I have been able to stay in my home. They take me shopping. I love my caregiver.

Bethy Cummings

They have helped me take care of Mr. Cummings and I can't do it by myself.

C.D.2

We have hired Home Instead. They’re doing fine. They come three times a week for four hours at a time to help make meals and do activities with my mom. They make sure she had a bath and brushed her teeth. Management seems to be doing fine. Their billing is correct, and the caregiver shows up on time.

Betty Drake

Gives my family a break to have someone come in and help with bathing, doctor's appointments and light housekeeping.

Homer Fettner

They are always on time and dependable. They take good care of Mary. They make her feel at ease.

Beth Church

I am able to stay at home and have someone take me to places.Thank you Home Instead!

Dr. Richard Sundermann

I don’t know what I’d do without my caregiver from Home Instead. She is very patient and that’s what counts.

N. Rice

They have allowed me to stay home and provided me with excellent caregivers who take good care of me.

Daughter of one

We had Home Instead Senior Care for my mom. The caregiver helps my mom stay safe in the shower by standing by. She did pick up groceries for her as well as pick up lunch. She also helps move things around the house that she needed help with, and so far so good. Mom says they are helpful and she is glad to have them.

syndie

We used them on a regular bases a few days a week so we could get out and run errands and have the piece of mind our dad was in great hands while we were gone. We also needed them one night at the last minute and they were able to send someone out within a few hours. Office was professional and pleasant to deal with. Dad really looks forward to his caregiver, she's like family to us now.

jehart

You SAVED us! Our family was in need of a kind and helpful person to be with Mom, who lives alone, following back surgery. Dad has dementia, and recently had to be moved to another place with assisted living. All of our family except one lives out of state,which makes it very difficult to help our parents. We suddenly realized our need for getting some help "outside" the family! Home Instead matched Mom up with a very kind and well trained woman. This made us all rest easy. Everyone at H.I. that we have spoken to before, during, and after Mom's "one-on-one" was sent, has been Wonderful! We feel that they are very professional. Also, they understand the stress we have all been going through. It is very clear that they "CARE!"

Caring65052150

We had a couple of others that we didn't like and we ended up with Home Instead. They're wonderful to my mom. I think they're truly amazing. We have not had one bad caregiver fro them. They're just really good. They're trained with dementia and Alzheimer's patients. We're just really happy with them. They're very attentive and they're definitely a good match for my mother. I think they're an excellent company. I would recommend them to others.

Caring74911850

I have been using Home Instead since August. My needs were different than a lot of people because I'm not homebound. For my specific need, which was listed in their advertisement, is that they drive me back and forth to medical appointment. However, one of their caregivers charged me for driving my vehicle. I never in my lifetime paid someone's mileage to drive my own car. Also, my preference was that the caregiver dressed professionally. They have to look like they work for a health care service. With Home Instead, though they have the same policy about uniforms, but they don't wear them. I mean I looked more professional than they did. Also they have to clock in using my telephone so that it would be legit. Well some of the caregivers were 30-45 minutes early, and that wasn't on me and that was on them. I thought I was charged from the time I asked for them to come, but they would come in 30 to 45 minutes early, so I was paying for their idle time while they sat on the couch waiting for me to finish getting dressed. That's not fair to me. I shouldn't have had to face that situation. However, the home office was attentive to my needs and complaints. They listened, they apologized, they didn?t make excuses, and they eventually made immediate changes. After we corrected the mistakes with Home Instead, I didn't have any more major problem with them. However, in the first place, I wasn't supposed to catch their caregivers' mistakes and I shouldn't have had to correct them. Nevertheless, I would rate their service with a high rating.

kallisonthomas

They took really good care of my mother-in-law and on short notice. The Caregivers they sent were excellent!