SYNERGY of Little Rock - Little Rock, AR

Anonymous_1736179780

I couldn't do without the service. They come and serve me and do a good job.

Dr. Bunny B

The most helpful part was the care that they gave him. They didn't have enough staff and didn't always show up, but the good ones did show up.

Mona C_2

It seemed like they stood back and watched more than engaging and helping. They could be more reliable and available to handle the needs. The quality of care was average and could have been more engaging.

Linda P_34

They have helped the most by just providing someone that can give me help. I like that they are always available if I need to call them.

Gregg B_2

They provide care to my mother when I need time to myself. They are attentive and try to help any way they can.

Becky C_8

They're on time when they say they are. They're very caring.

Carroll W

They work really hard to find someone to work extra for us. They take care of my mom, and they go over the top to help us.

Pat H_19

They give them an opportunity to get out of the house. I would like for them to show up on time.

Michael H_39

The services give me a piece of mind knowing that the staff is available. The communication is strong with SYNERGY HomeCare

Doris P_7

They come in and get the job done. They help me a lot. They are always on time.

Curtis T_2

They were willing to do anything we needed. The price is a little high.

Yoshinobu H

They provide ease with schedules and good workers. They are easy with scheduling, and they are good people.

Beth B_18

It really did help when we had good caregivers come. They helped by sitting with her to make sure that she did not fall. They engaged her and kept her company. They sent us someone who was not qualified for one of the days and then when we talked to them about it, they dropped us as clients.

Kenneth H_12

They provided good help. They were professional and introduced new caregivers.

George A_9

They gave us support. She went out of her way to take care of my wife. I like their employees.

Jimmy H_3

They only do every other weekend. It helps me and my wife, and gives us a little bit of time. I like how friendly they are.

AVI B

They are responsive when I put requests in for help. They can fill in last minute. They are flexible and able to accommodate changes when necessary.

Judy S_38

They could lower their prices. They are too expensive.

Steven Whittington B

They have sent people here that listen, they don't try to take over. I like the caregivers.

Ernesto M

You didn't have to tell the agency what to do. I like the agency because they were very thorough.

FranV

I had been primary caregiver for my husband for months before I asked for help. I reached out to Synergy. The caregivers who came were eager to help in whatever way they could. They cared for my husband while also caring for me. My experience was limited as my husband passed away very soon after they came. Until he was gone, I did not realize how exhausted I was and what a toll being the primary caregiver can be. I would encourage anyone who is faced with being the caregiver to seek as much help as possible. Synergy can provide that assistance, and my experience with them was very positive.

Ophelia K

The agency has helped us the most by sending us an excellent caregiver that gets here on time. For me to recommend them more they need to have more available replacements.

Rich R_1

They have made my experience positive by providing care for the client on short notice. I like them because they are very responsive.

Lynette P_2

I only have them come twice a week. Primarily, the picking up and cleaning up after me is extremely helpful. They do laundry as well. They are dependable, trustworthy, and caring.

Anonymous_6215

The care isn't helping my life. It would be better to have two people come two hours in the morning and then two hours in the evening. I have 12 hour shifts, but I don't need that. I need split times, and they don't want to give me split times. I don't need someone to come and look at me all day. I'm paying a lot of money for someone to sit and look at me. I just need someone to come in the morning to give me my breakfast and then again later in the day to give me dinner and get me into bed.

Paula G_7

There is a tremendous impact. I had a difficult situation and they helped me. I think they are wonderful. The first thing that clicked with me was how easy it was to talk to the manager. She listened and wasn't interrupting me.

Brendan S

She really liked her caregivers. They were there for safety, as my loved one was falling at night. They were there from 8 at night to 8 in the morning. I really liked the girl who was really helpful on the phone. I'm out of town, so it was difficult to handle it all away from my loved one. They were very helpful getting me through all the loops and hoops of long-distance.

Diana R_5

They care for my father, specifically with bathing, and make sure he is safe. They are responsive, accommodating, effective, and very personal.

Hollene H

They have stayed with me. The caregivers need to be patient.

John M_57

They have worked really good getting someone here in the early hours. Synergy HomeCare is easy to work with. They have good people working for them.

Anonymous_5323

They allowed me to take care of business I needed to do and get away for a second. They need to improve scheduling in general, they either don't have enough people or don't have regular people.

Monica R_3

When my caregiver is there, I do not have worry about them and I feel comfortable leaving my mom alone with them. We need consistency in care and hours.

Mandy L

It was very helpful because I didn't have to worry when I left here about what kind of hands he was in. Becky was wonderful. She had a lot of experience. I couldn't get Jim to take a shower or shave, and neither could other caregivers from other agencies. Becky just took charge and he would do it. He was happy about it. I was dumbfounded!

TIARA H

My grandma looks forward to her caregiver coming each day and she loves the company. I like the service in general, they do a pretty good job at communicating.

Anonymous_3673

They need to show up when they say they are going to. The need to have better staff and communicate better.

Rejeana A

They have helped her with positive social interaction and also making sure her needs are taken care of. I like that they are able to pair us up with a caregiver and the ease of finding the caregiver.

Jack L_2

It's a lifesaver for me, they take good care of my uncle and keep him company when I can't be there. They really show a personal interest in your family and well being.

Lisa P_18

They are very caring for dad. They are always efficient.

Rich R

They took a real interest in my mother, she was not just a number to them. I like that they are very responsive and they have caregivers that were very caring.

Denise "

My mom is very independent but she was grateful that the caregivers were proactive in cleaning. They have been helpful when I have called about something that needed to be done for my mom.

TARA B

It improved her life 100%, it allowed her to heal at home. I like that the caregivers are prompt and kind to my mother.

Anonymous_4408

If they were not there he would not be able to live alone. We have had to add time and they have been responsive to that.

Anonymous_4319

I didn't need a ton of help to start with. I couldn't get out easily, so I just needed someone to be available to take me to doctor's appointments. That was the most help, but everything else I could have worked around. They did a relatively good job overall in helping me do things.

Carolyn B_23

I would not have to stay there at night. They did what they said they would do.

SHARON W

She's willing to just jump in and help out. She's a self starter. We're pleased with the services. They do whatever to help out, like giving personal grooming in the morning.

SHARON F

They had an impact just by responding quickly and being there. The workers were awesome and everyone is easy to work with.

BRENDA T

Well there is somebody here to visit with me. I broke my leg, so I can't move around as well. I would like their rate per hour to be less, but their rate is cheaper than other places.

Anonymous_3244

It is very helpful. It is nice to have more time at home for myself. I have peace of mind knowing that my mom is being taken care of when I am not home. I like that they listen when I call.

Shilpa H

Whatever requests I had they were very accommodating. I think they were very reliable. I just needed someone for a few hours for 2 or 3 days.

Sandra M

They helped her daughter take care of her and they gave Sandy a break so we could go out and do our shopping and get what we needed for the house. They were pretty much on time and they were all really friendly and they went out of their way to do extra work at the house.

Julia H_5

My sisters and I know that our mother is cared for. A dependable person is there with her. I like their dependability and personal contact.

Melissa D_1

They help with providing care for my husband. They help him with bathing. I like our caregiver and that she's capable of doing what's needed.

Melissa E_1

I have a break. I know that my mom is taken care of. They are flexible, understanding, and put the needs of the client first.

Candice A

They pushed him to excel where we wanted him to get. They accommodated our needs very well.

Anonymous_3723

They were there on time and she got good care. I liked the way that they handled taking care of her.

Sandra C_8

I like how they check on us. I like how the people that work there. They are friendly.

Anonymous_3572

They did do something that I needed done for my husband because I couldn't handle him on my own at the time. However they were not self-directed I had to be telling them what to do. I wouldn't recommend them because they did not educate their workers.

Provider Response

Brigita G

She has severe Alzheimer's, so they guide her. They are dependable.

Reba B

I am no longer having to transport my dad, except on Saturdays. We would do it. They are doing all we ask them to do.

Jimmie K

Without the caregiver, I think my wife would be miserable. They pay very close attention to my wife's needs.

Terri P_4

Right now, they only come one day a week, but he needs someone every day. We're having to go through the 90 day grace period with our insurance before we can schedule them more. They make sure that he has good hygiene, they do light housekeeping, and they make sure he has meals. They call and check to see how things are going and if there's anything they can do. You can contact them, and they're willing to help.

Kathleen M_13

It was very easy to call whenever we needed transportation. I only had to call the agency and give them a time and date. The caregiver was very helpful. They seemed to be pretty carefree, and they had great transportation.

Cris _1

They provided a caregiver exactly when we needed them. They were prompt and caring.

Rebecca C

They helped me stay positive that I will get better. They cared very much, and they were very thorough about telling me what they will be doing to help me.

Anonymous_1876

They are consistent and there on time. They show up every day. They could use technology to keep things updated.

Karla A

They had one particular caregiver that bonded well with my mother. She went above and beyond in terms of picking up the ball, cleaning the house, fixing meals for my mother, and making sure that she was taking care of her medication when she needed to, even though that wasn't part of her role. They were responsive when I needed to increase services. There was another service that I contracted with initially, but they couldn't come through with staffing people, and SYNERGY came through for me. They were responsive with increasing care and they hired more people.

Ray H_2

One time, I had a caregiver fall asleep on the bed. They need to have consistent caregivers. They keep switching them.

Anonymous_1700

They've taken the burden off of the family. It's very easy to work with them.

Bobby S_1

They make coffee for him, and he likes good coffee. The people who come out here come on time, and they are nice people.

Sarah S_1

I can go where I want to go and come back and everything is still intact. They're always on time, and they do good work when they come.

victor e_1

They are both good conversationalists. They help my wife feel comfortable. We alternate between two people and they are both very good.

Sheri I_1

They were here, and that helped the most. They were absolutely wonderful, and they were very flexible. They were willing and able to work with us in every way that they could.

Arthell F

They have helped the most with bathing and shaving. I like that the caregiver arrives on time and stays busy.

Mozella F

He's gotten stronger due to the therapy he's gotten for his upper body and legs. I've only met a couple of people on the phone and they have been pleasant and helpful. They seem to be on top of everything.

Kacie S

My loved one was able to stay in their home longer because of them. It gave relief to my family. The caregivers were very caring, reliable, and trustworthy.

Jamie G

It's great for me because it takes a lot of stress off of me. They've been very easy to work with. There aren't minimum hours or days required.

Deborah G_2

I had an excellent caregiver and she did everything I couldn't do.

Thelma J

I like how they had an introduction to them. They said that they thought they had someone who would match well with me. There is someone there to help me to prepare breakfast when I am fatigued and sick in the morning. Having someone be there and they take care of me on Thursdays and days I don't feel well. Over the course of a week, it has made me feel reassured that my home will be taken care of and I look forward to having them come.

Denise P

I like that when I have an issue, I can call and talk to them, and they address it right away. They help him with his breakfast, lunch, medication, and daily activity.

Provider Response

Angela C

SYNERGY HomeCare has staff that is compassionate, caring, and very professional. They have made life easier by caring for my mom because I work.

Cindy H

There were caring people that they hired to care for my parents. The services made it easier for me to go back to work because I felt like my parents were being well taken care of.