The care isn't helping my life. It would be better to have two people come two hours in the morning and then two hours in the evening. I have 12 hour shifts, but I don't need that.
I need split times, and they don't want to give me split times. I don't need someone to come and look at me all day. I'm paying a lot of money for someone to sit and look at me. I just need someone to come in the morning to give me my breakfast and then again later in the day to give me dinner and get me into bed.
Call
(800) 973-1841
Reviews of SYNERGY of Little Rock - Little Rock, AR
Home Care Reviews for SYNERGY of Little Rock - Little Rock, AR
June 02, 2022
I am a current client of this provider
March 09, 2022
I am a current client of this provider
There is a tremendous impact. I had a difficult situation and they helped me. I think they are wonderful.
The first thing that clicked with me was how easy it was to talk to the manager. She listened and wasn't interrupting me.
March 01, 2022
I am a current client of this provider
The caregiver helps with things like making the bed up. She helps me with cleaning up the kitchen.
I like that they give good service. I like the care that I get from the caregiver.
February 10, 2022
I am a current client of this provider
It has been a lifesaver for me, we have a great caregiver now
They are flexible in making arrangements.
January 17, 2022
I am a past client of this provider
She really liked her caregivers. They were there for safety, as my loved one was falling at night. They were there from 8 at night to 8 in the morning.
I really liked the girl who was really helpful on the phone. I'm out of town, so it was difficult to handle it all away from my loved one. They were very helpful getting me through all the loops and hoops of long-distance.
January 04, 2022
I am a current client of this provider
They care for my father, specifically with bathing, and make sure he is safe.
They are responsive, accommodating, effective, and very personal.
November 01, 2021
I am a current client of this provider
They have stayed with me.
The caregivers need to be patient.
November 01, 2021
I am a current client of this provider
They have worked really good getting someone here in the early hours.
Synergy HomeCare is easy to work with. They have good people working for them.
October 13, 2021
I am a past client of this provider
They allowed me to take care of business I needed to do and get away for a second.
They need to improve scheduling in general, they either don't have enough people or don't have regular people.
September 17, 2021
I am a current client of this provider
When my caregiver is there, I do not have worry about them and I feel comfortable leaving my mom alone with them.
We need consistency in care and hours.
August 16, 2021
I am a past client of this provider
It was very helpful because I didn't have to worry when I left here about what kind of hands he was in.
Becky was wonderful. She had a lot of experience. I couldn't get Jim to take a shower or shave, and neither could other caregivers from other agencies. Becky just took charge and he would do it. He was happy about it. I was dumbfounded!
July 15, 2021
I am a past client of this provider
They could have had overnight staff that could take weekends. We were told that we would have that and it was not available.
I would have liked them to improve their availability of overnight weekend care.
July 08, 2021
I am a current client of this provider
My grandma looks forward to her caregiver coming each day and she loves the company.
I like the service in general, they do a pretty good job at communicating.
June 16, 2021
I am a current client of this provider
They need to show up when they say they are going to.
The need to have better staff and communicate better.
May 18, 2021
I am a current client of this provider
They have helped her with positive social interaction and also making sure her needs are taken care of.
I like that they are able to pair us up with a caregiver and the ease of finding the caregiver.
May 07, 2021
I am a current client of this provider
It's a lifesaver for me, they take good care of my uncle and keep him company when I can't be there.
They really show a personal interest in your family and well being.
April 21, 2021
I am a current client of this provider
They are very caring for dad.
They are always efficient.
March 12, 2021
I am a past client of this provider
They took a real interest in my mother, she was not just a number to them.
I like that they are very responsive and they have caregivers that were very caring.
February 03, 2021
I am a current client of this provider
My mom is very independent but she was grateful that the caregivers were proactive in cleaning.
They have been helpful when I have called about something that needed to be done for my mom.
January 18, 2021
I am a past client of this provider
It improved her life 100%, it allowed her to heal at home.
I like that the caregivers are prompt and kind to my mother.
January 06, 2021
I am a current client of this provider
If they were not there he would not be able to live alone.
We have had to add time and they have been responsive to that.
December 07, 2020
I am a past client of this provider
I didn't need a ton of help to start with. I couldn't get out easily, so I just needed someone to be available to take me to doctor's appointments. That was the most help, but everything else I could have worked around.
They did a relatively good job overall in helping me do things.
December 05, 2020
I am a past client of this provider
I would not have to stay there at night.
They did what they said they would do.
November 20, 2020
I am a current client of this provider
She's willing to just jump in and help out. She's a self starter.
We're pleased with the services. They do whatever to help out, like giving personal grooming in the morning.
November 11, 2020
I am a past client of this provider
They had an impact just by responding quickly and being there.
The workers were awesome and everyone is easy to work with.
October 07, 2020
I am a current client of this provider
Well there is somebody here to visit with me. I broke my leg, so I can't move around as well.
I would like their rate per hour to be less, but their rate is cheaper than other places.
September 25, 2020
I am a current client of this provider
It is very helpful. It is nice to have more time at home for myself. I have peace of mind knowing that my mom is being taken care of when I am not home.
I like that they listen when I call.
September 10, 2020
I am a past client of this provider
Whatever requests I had they were very accommodating.
I think they were very reliable. I just needed someone for a few hours for 2 or 3 days.
August 21, 2020
I am a past client of this provider
They helped her daughter take care of her and they gave Sandy a break so we could go out and do our shopping and get what we needed for the house.
They were pretty much on time and they were all really friendly and they went out of their way to do extra work at the house.
July 21, 2020
I am a current client of this provider
My sisters and I know that our mother is cared for. A dependable person is there with her.
I like their dependability and personal contact.
July 01, 2020
I am a current client of this provider
They help with providing care for my husband. They help him with bathing.
I like our caregiver and that she's capable of doing what's needed.
June 30, 2020
I am a current client of this provider
I have a break. I know that my mom is taken care of.
They are flexible, understanding, and put the needs of the client first.
June 08, 2020
I am a past client of this provider
They pushed him to excel where we wanted him to get.
They accommodated our needs very well.
May 11, 2020
I am a past client of this provider
They were there on time and she got good care.
I liked the way that they handled taking care of her.
April 09, 2020
I am a current client of this provider
I like how they check on us.
I like how the people that work there. They are friendly.
March 06, 2020
I am a past client of this provider
They did do something that I needed done for my husband because I couldn't handle him on my own at the time. However they were not self-directed I had to be telling them what to do.
I wouldn't recommend them because they did not educate their workers.
Provider Response
We appreciate your feedback so we can improve our services.
November 12, 2019
I am a current client of this provider
She has severe Alzheimer's, so they guide her.
They are dependable.
November 11, 2019
I am a past client of this provider
They could have been cheaper.
They had trouble with finding people.
October 08, 2019
I am a current client of this provider
I am no longer having to transport my dad, except on Saturdays.
We would do it. They are doing all we ask them to do.
October 08, 2019
I am a current client of this provider
Without the caregiver, I think my wife would be miserable.
They pay very close attention to my wife's needs.
September 12, 2019
I am a current client of this provider
Right now, they only come one day a week, but he needs someone every day. We're having to go through the 90 day grace period with our insurance before we can schedule them more. They make sure that he has good hygiene, they do light housekeeping, and they make sure he has meals.
They call and check to see how things are going and if there's anything they can do. You can contact them, and they're willing to help.
September 12, 2019
I am a past client of this provider
It was very easy to call whenever we needed transportation. I only had to call the agency and give them a time and date. The caregiver was very helpful.
They seemed to be pretty carefree, and they had great transportation.
August 27, 2019
I am a current client of this provider
They could clean a little more thoroughly, and it would save me time.
They could let us keep the same person once the client gets used to them.
July 16, 2019
I am a past client of this provider
They provided a caregiver exactly when we needed them.
They were prompt and caring.
July 15, 2019
I am a past client of this provider
They helped me stay positive that I will get better.
They cared very much, and they were very thorough about telling me what they will be doing to help me.
May 13, 2019
I am a current client of this provider
They are consistent and there on time. They show up every day.
They could use technology to keep things updated.
May 13, 2019
I am a past client of this provider
They had one particular caregiver that bonded well with my mother. She went above and beyond in terms of picking up the ball, cleaning the house, fixing meals for my mother, and making sure that she was taking care of her medication when she needed to, even though that wasn't part of her role.
They were responsive when I needed to increase services. There was another service that I contracted with initially, but they couldn't come through with staffing people, and SYNERGY came through for me. They were responsive with increasing care and they hired more people.
April 15, 2019
I am a current client of this provider
One time, I had a caregiver fall asleep on the bed.
They need to have consistent caregivers. They keep switching them.
March 26, 2019
I am a current client of this provider
They've taken the burden off of the family.
It's very easy to work with them.
March 26, 2019
I am a current client of this provider
They make coffee for him, and he likes good coffee.
The people who come out here come on time, and they are nice people.
March 14, 2019
I am a current client of this provider
I can go where I want to go and come back and everything is still intact.
They're always on time, and they do good work when they come.
February 28, 2019
I am a current client of this provider
They are both good conversationalists. They help my wife feel comfortable.
We alternate between two people and they are both very good.
January 22, 2019
I am a past client of this provider
They were here, and that helped the most.
They were absolutely wonderful, and they were very flexible. They were willing and able to work with us in every way that they could.
December 10, 2018
I am a current client of this provider
They have helped the most with bathing and shaving.
I like that the caregiver arrives on time and stays busy.
October 31, 2018
I am a current client of this provider
He's gotten stronger due to the therapy he's gotten for his upper body and legs.
I've only met a couple of people on the phone and they have been pleasant and helpful. They seem to be on top of everything.
September 26, 2018
I am a past client of this provider
My loved one was able to stay in their home longer because of them. It gave relief to my family.
The caregivers were very caring, reliable, and trustworthy.
July 31, 2018
I am a past client of this provider
My father was a 83-year-old Alzheimer patient; the caregiver was not qualified. She was young and didn't know what to do with him.
They could improve communication. It was their fault and my fault.
July 17, 2018
I am a current client of this provider
It's great for me because it takes a lot of stress off of me.
They've been very easy to work with. There aren't minimum hours or days required.
June 25, 2018
I am a past client of this provider
I had an excellent caregiver and she did everything I couldn't do.
April 25, 2018
I am a current client of this provider
I like how they had an introduction to them. They said that they thought they had someone who would match well with me. There is someone there to help me to prepare breakfast when I am fatigued and sick in the morning. Having someone be there and they take care of me on Thursdays and days I don't feel well. Over the course of a week, it has made me feel reassured that my home will be taken care of and I look forward to having them come.
April 17, 2018
I am a current client of this provider
I like that when I have an issue, I can call and talk to them, and they address it right away. They help him with his breakfast, lunch, medication, and daily activity.
Provider Response
Thank you, Denise! We want to help in any way we can!
March 29, 2018
I am a current client of this provider
SYNERGY HomeCare has staff that is compassionate, caring, and very professional. They have made life easier by caring for my mom because I work.
March 14, 2018
I am a past client of this provider
There were caring people that they hired to care for my parents. The services made it easier for me to go back to work because I felt like my parents were being well taken care of.
About SYNERGY of Little Rock - Little Rock, AR
At Synergy HomeCare of Little Rock, our mission is to be the premier provider of in-home care services in central Arkansas by always striving to offer your senior parent or family member the highest quality of life and independence. We provide a wide array of services for any non-medical home care need. We proudly serve Little Rock, North Little Rock, Conway, Hot Springs, Benton, Bryant, and many other nearby communities.
Our compassionate and courteous caregivers are ready to work closely with you to ensure that all of your needs are being met. Regardless of the level of care you require, we can provide a customized patient care plan to fit your needs.
A sample of our services include:
Services and Amenities of SYNERGY of Little Rock - Little Rock, AR
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
