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Right at Home Metro Little Rock, Arkansas

16607 Cantrell Rd, Little Rock, AR 72223

(501) 263-2085

Verified Partner

4.68

(95 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2021, 2022

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Reviews of Right at Home Metro Little Rock, Arkansas in Little Rock, Arkansas

4.68

(95 reviews)

    Top rated on Caring.com

    2021, 2022

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    June J_4

    5

    May 24, 2024

    I am a current client of this provider

    This experience has given me a sense of well-being. I would mention to my friend the quality of care they provide for me and their devotion.

    Ron G

    4

    May 17, 2024

    I am a current client of this provider

    I am not sure if there is anything the agency can do to help more. The agency has been really nice. The personnel have been good.

    Donna T_22

    5

    May 13, 2024

    I am a current client of this provider

    They give us a caregiver so we don't have to do anything. It was easy to get started.

    John S_116

    5

    May 2, 2024

    I am a current client of this provider

    It's better to have someone here then no one at all. I haven't had any problems with them.

    Leona M_4

    5

    April 17, 2024

    I am a current client of this provider

    I have nobody else. My caregiver helps me dress, does my laundry, cooks my meals, and does my dishes. I like that they are prompt and the amount of care they give. I also like their friendliness.

    Caitlyn S_1

    5

    April 11, 2024

    I am a current client of this provider

    The provider took me for surgery, picked me up, and took me for the follow-up visit so she made that possible. I liked that the person was prompt and I was informed when they would come.

    Rhonda C_5

    4

    April 3, 2024

    I am a current client of this provider

    They could spend more time to really engage with her on her level. They are always switching workers which also makes it hard. They are responsive and easy to get in touch with.

    Tiffany B

    5

    March 13, 2024

    I am a current client of this provider

    They sent a caregiver that fits the needs of my father. They go above and beyond to accommodate the personal needs of the customer.

    Randall A

    1

    March 13, 2024

    I am a current client of this provider

    When they send someone out here, they could make sure they are doing what we need them to do. They could improve with being organized.

    Lavonda S

    5

    March 6, 2024

    I am a current client of this provider

    Valeria comes in and cleans like it is her house. I like that we have the same people showing up all the time. Even the replacements we have met before.

    Kay C_5

    5

    February 14, 2024

    I am a current client of this provider

    They have made my experience positive because they took me places when I couldn't drive, and they were very flexible with helping me. I would recommend them because they are friendly, flexible, and I enjoy visiting with all the caregivers!

    Caitlyn S

    5

    February 14, 2024

    I am a current client of this provider

    They have made a great impact because they have shown up, and are prompt with their time. I would recommend them because I can always get in touch with them, and they always call me back. They have good communication.

    Charmaine S

    5

    February 9, 2024

    I am a current client of this provider

    They listen to your concerns and help a ton. They communicate with you.

    Kate H_3

    5

    February 5, 2024

    I am a current client of this provider

    I can have a life and know that she is cared for and can be in her home. I feel like it is hard to find good caregivers. I have had to find some on my own.

    117 M

    4

    February 2, 2024

    I am a current client of this provider

    They satisfy my needs. They could improve communication.

    Arthur W_3

    5

    February 2, 2024

    I am a current client of this provider

    They have helped the most by finding someone who shows up and is regular. I would recommend them because the person I have working for me has been doing a good job. Management is prompt with informing me when they cannot be there.

    Provider Response

    Hi friend. Thank you for your honest review. We are thankful for your trust and are honored you've chosen Right at Home Metro Little Rock as your provider of choice. We also love hearing that you appreciate our tenacity! Happy New Year!

    Eva H_5

    4

    January 22, 2024

    I am a current client of this provider

    I couldn't do without them. I'd recommend them to somebody.

    William "Jack" K

    4

    January 22, 2024

    I am a current client of this provider

    They give me someone to talk to. They sent me good caregivers.

    Bonita M_1

    5

    January 17, 2024

    I am a current client of this provider

    The services are more positive than negative. I like Right at Home because they keep in touch with me and make sure I am doing well. I like the care.

    Kristen L_2

    5

    January 3, 2024

    I am a current client of this provider

    The people that come to the home make it a point to have her enjoy that time. We can leave her without her being traumatized, we know she'll have fun. I don't have anything to compare it with, but they provide people that come on time, and they check up on them. I think it's a good organization.

    Susan P_22

    4

    December 19, 2023

    I am a current client of this provider

    The provider has helped us by being consistent and caring. I like this agency because they are dependable.

    Lois W_5

    5

    March 18, 2022

    I am a current client of this provider

    They have helped with bathing. They show up and they call when they can't come.

    Dale D_3

    5

    February 8, 2022

    I am a current client of this provider

    They are on time and do a good job. I like that they do what they say they will do. They are good employees.

    Mary L_46

    5

    February 8, 2022

    I am a current client of this provider

    I like them because I work, and when I'm busy with that, I don't have to tend to her, they do. I like that they're in house and they can pop in whenever.

    Provider Response

    Thank you for your review. We are thankful for your family’s trust and are honored to serve you and your family. We are thankful for your insightful review and appreciate the opportunity to continually improve our services.

    Anonymous_5726

    3

    February 1, 2022

    I am a current client of this provider

    I think when they are with one of their customers, they should keep their mind on where they are and what they are doing. I would like them to train their helpers better in things like food handling and washing hands regularly.I feel like my food is touched by other people's hands a lot before I get it and I don't like that.

    240 Walter "Jiggs" R

    4

    January 20, 2022

    I am a current client of this provider

    They make things easier for me. I know what they are going to be there.

    Tricia J

    5

    January 11, 2022

    I am a current client of this provider

    Laura is very good with my dad; she takes care of him while She is there. I would like more communication; I feel like she needs more hours.

    Zain C

    5

    January 7, 2022

    I am a current client of this provider

    They have been consistent with being here and they have been doing a great job with my mom. They are thorough, on time, and they have an on-call service.

    Anonymous_5634

    4

    January 6, 2022

    I am a current client of this provider

    There is nothing that I can think of that Right at Home could do to make his life easier. Right at Home has helped take over some of the nighttime watches. Improve the consistency of the scheduled visits.

    Bebe J

    1

    January 4, 2022

    I am a current client of this provider

    The caregiver that was supposed to come, but never showed up. I need some help. I haven't received any care from them in a long time. The caregiver that was supposed to come, but never showed up.

    149 P

    5

    December 16, 2021

    I am a current client of this provider

    I have a husband that can't move around well and they help me with him. I like the people they have working for them.

    Provider Response

    Thank you for your 5 star review! We love the people we work with, as well! Thank you for your trust.

    Clay C

    5

    December 2, 2021

    I am a past client of this provider

    They provided care when I was sleeping. They had prompt responsiveness and good care.

    Beth H_8

    5

    November 12, 2021

    I am a current client of this provider

    I am able to work with my mom and help her because of the services provided. I like that the staffing and flexibility are great.

    Richard "_2

    5

    November 4, 2021

    I am a current client of this provider

    It makes it easy for me. I like the services and the flexibility. They don't have a minimum. You can get them for just one hour a week.

    Becky W_5

    4

    November 2, 2021

    I am a current client of this provider

    They have helped the most by helping Betty with her eye drops and I can't get out there to do it. They seem to have a lot of turnover in the company.

    Lorene W

    5

    October 19, 2021

    I am a past client of this provider

    I did not get to use them a lot, it would help me with stress. They were down to earth, kind, and understanding.

    Robbin F

    5

    October 7, 2021

    I am a current client of this provider

    They have helped me the most by responding to me well when I call or ask questions, and they find substitutions if needed. I like the caregiver they sent me, she is consistent, and she follows up with everything and is a hard worker.

    120 John B

    5

    October 6, 2021

    I am a past client of this provider

    They took him to appointments. He was pleased with the drivers and aides. I like that their location is right in our building.

    Connie T_6

    5

    September 24, 2021

    I am a current client of this provider

    They send the right person at the right time. We love our caregiver. She is intelligent and experienced.

    Lindy H

    5

    September 22, 2021

    I am a current client of this provider

    They do things I wouldn't have time to do myself. I like The staff especially Lauren. They go above an beyond.

    Stephanie A_4

    5

    September 15, 2021

    I am a current client of this provider

    There is someone there to keep an eye on him. They are very professional.

    Debbie T_7

    5

    September 9, 2021

    I am a current client of this provider

    They have helped me the most by helping me take care of my husband. I like that they are always there when I call them and theyh are very helpful.

    Trish J_1

    5

    September 7, 2021

    I am a past client of this provider

    She helped with showers and meals. I liked that they were really good about pairing up the helpers with the patients.

    Rod C_1

    5

    September 1, 2021

    I am a current client of this provider

    They help him with daily tasks. They help him with meals. I like that they are very reliable and professional.

    Dane R

    5

    August 18, 2021

    I am a current client of this provider

    They help take care of my mother. They work with us and are very helpful.

    Jill G_4

    5

    August 17, 2021

    I am a current client of this provider

    I have more free time. I see it as a "ma and pa" type company. They give you personalized care.

    Phillip W_2

    3

    August 3, 2021

    I am a current client of this provider

    I have to come home and clean up what they don't do. They don't show up on time or don't come some days.

    Mary

    5

    August 3, 2021

    I am a current client of this provider

    We're using Right at Home Metro Little Rock, and it's going fine. We have no problems. Just my husband has gotten better and we really no longer need their services. He got out of the hospital in March and we started using Right at Home about March 8th because I needed help with him, but now he has gotten stronger and better and we no longer need their services anymore hopefully. They provide mostly companionship, so that I could leave the home and feel comfortable with him having someone here with him if he should need something. We did not have any problems whatsoever. We had several people come and go, but everyone we had was just wonderful. We never had any problems with theft. I never felt uncomfortable with them being in the home. We didn't have any problem with communication. If I should have a problem, all I had to do is pick up the phone and call Debra. Mostly, my problem was with our insurance company and she worked extremely hard with our insurance company to get us the money that we had paid in reimbursed. We never had any trouble with the company itself and she has worked for us. I would highly recommend them. They're more like a family than a company.

    Kathy F_13

    5

    July 14, 2021

    I am a current client of this provider

    They do the things for me that I can't do. They are wonderful. They are really good.

    239 Marion B

    5

    July 8, 2021

    I am a current client of this provider

    It's important that we have someone with him. They always provide us with replacements. They have never left us without someone caring for him. They watch him so he won't fall. I like that they are very reliable. They are reachable over the phone.

    Becky K_3

    4

    July 7, 2021

    I am a current client of this provider

    They do all they can. They look after my husband. I can't suggest anything for improvement. I like that they are here when we need.

    Donna G_9

    5

    June 25, 2021

    I am a current client of this provider

    I am able to work and I don't have to worry about my dad. I like that they make sure my dad is taken care of. If a caregiver is not around the office will call us and a nurse may even come in.

    Gregory H_2

    5

    June 15, 2021

    I am a past client of this provider

    I needed a little more extra assistance. I needed someone for a few days a week. I was trying to help myself. It gave me a better range of motion in addition to the help I was getting. They were fair and were prompt.

    116 J

    5

    June 9, 2021

    I am a current client of this provider

    They are always available when I need them to come over. They are always on time and on schedule with their visits.

    Kathy J_6

    5

    May 28, 2021

    I am a current client of this provider

    They are flexible and there for my mom since I work. I would recommend them because of their level of care and flexibility.

    Harold S_7

    5

    May 12, 2021

    I am a current client of this provider

    They are a lifesaver. They have changed my life. It's a pleasant experience. I feel better today than I have in years. I can't say how much I appreciate them. They are the greatest. They do what they say they are going to do and are above and beyond.

    Gino R

    5

    May 6, 2021

    I am a current client of this provider

    They are helpful by doing everything that he needs. I like the service that they provided.

    Anonymous_4858

    4

    May 6, 2021

    I am a past client of this provider

    They sometimes helped me to get dressed. They helped me to my wheelchair and helped me out of the wheelchair. I was pleased with most everybody's care. They tried to help me improve my skills with my limbs.

    Carol Z_1

    5

    April 29, 2021

    I am a current client of this provider

    She helps me with everything she does! She just keeps working to do everything I need to do. I like the home health aide that they gave me.

    Al H_1

    5

    April 24, 2021

    I am a current client of this provider

    They take over. I do not have to ask questions. They should make sure the substitutes know what to do. The new Sunday morning person they sent because she can come over Sunday morning. We thought we would have the same person. They are reliable. Their caregivers have training. They know what they are supposed to do.

    Gayelynne C

    5

    April 14, 2021

    I am a current client of this provider

    I can call them if I need extra help. They will try to accommodate all of our needs and set up new services as needed. They are very prompt with this. They also make connections to other medical personnel. They are very personable, they hire good people and they are consistent.

    Dr. K_1

    5

    April 9, 2021

    I am a current client of this provider

    The care allows her to stay in her home. They are responsive to our needs.

    Wanda M_3

    5

    April 5, 2021

    I am a current client of this provider

    The services have given me peace of mind, knowing that my mom is taken care of. The agency is consistent.

    Traci F

    5

    April 5, 2021

    I am a current client of this provider

    They help her with anything they help her get around the house so she doesn't fall. I like that they are very attentive. The caregivers are well trained and experienced.

    Nikki S

    4

    March 15, 2021

    I am a current client of this provider

    I think the agency is having some growing pains. I am happy with the services overall but we need the weekend care. We need someone to help administer her medications and sit with her. The agency needs to provide weekend care.

    Patricia M_31

    2

    March 4, 2021

    I am a current client of this provider

    I don't think there is anything more that they could do, we just don't really need them. I don't think they are doing us any good. He doesn't need to have the services for dressing or showering.

    Provider Response

    Thank you for your review. We are thankful for your family’s trust and are honored to serve you and your family.

    103 Sam L

    5

    January 25, 2021

    I am a past client of this provider

    They helped me get going again. I liked their professionalism and the results of the services. I couldn't say enough good things about them!

    133 Max G

    5

    January 13, 2021

    I am a current client of this provider

    They help me do things I cannot do. I am able to get to know the owner. She is personally involved with picking clients.

    314 Lindy B

    5

    January 6, 2021

    I am a current client of this provider

    All the services have been great. They look after me.

    Anonymous_4313

    4

    December 18, 2020

    I am a current client of this provider

    It's important for to us to have one caregiver just for us to provide that care. They need consistent caregivers coming to us. We just want one caregiver to take care of us.

    Nancy W_28

    5

    December 12, 2020

    I am a current client of this provider

    If they couldn't have provided the care, I couldn't have gotten my surgery. I like most their professionalism, promptness, and quality they provide.

    Cheryl M_14

    5

    December 4, 2020

    I am a past client of this provider

    I could not go by myself to the surgery so it took a lot of relief off of me. They came over to interview me about the services I needed. They were very through and kind.

    Nichole B

    5

    November 9, 2020

    I am a current client of this provider

    Things are in order. They do facilitate things for the day, and I like that very much. I'm a person of order, so I like things to be given in some order and not in disarray. I like the services they provide. They aren't up one day and down the other. They're very even, so therefore, the quality is good overall.

    Gail N_2

    5

    November 6, 2020

    I am a current client of this provider

    They take care of my mom and maintain her safety when we can't be there. They are doing well to provide personalized service.

    Tommy J_2

    5

    October 27, 2020

    I am a current client of this provider

    They help me to move and get up. They send well qualified people.

    Doug S_12

    5

    October 15, 2020

    I am a past client of this provider

    I liked the help we got from the people that came for 2 or 3 hours. I liked the friendliness. Lauren came and visited us and we signed up for it. The people with her were nice.

    325 J

    5

    October 6, 2020

    I am a current client of this provider

    They are always here helping! They help me with whatever I need help with, and they check up on me.

    Herb S_2

    5

    October 6, 2020

    I am a current client of this provider

    They show up when they are supposed to. We have had outstanding service from them. The client loves the caregiver who is sent.

    Rita O_1

    5

    August 20, 2020

    I am a past client of this provider

    They gave personal care and showed an interest in me. I like their location, they were right where I reside.

    Robert M_37

    5

    August 6, 2020

    I am a past client of this provider

    It saved me from doing a lot of work. I can't do all the work myself. Christina, the tech was very good. She would do anything I would ask her to do.

    Connie H_7

    5

    July 28, 2020

    I am a past client of this provider

    They went according to my schedule and I didn't have any problems. The staff and caregivers were all great and they were convenient.

    Joe F_3

    5

    July 23, 2020

    I am a current client of this provider

    They do his daily duties. They haven't missed a time that was scheduled, until today. He likes their service.

    Wendell H

    5

    July 9, 2020

    I am a current client of this provider

    With my therapy, they have helped me to really recover from my surgery. I have hand movement now! The caregivers are really good. They help me with my therapy and do whatever I ask of them. I appreciate them.

    Ron C_2

    5

    March 20, 2020

    I am a current client of this provider

    Without them I have a tough time taking care of my wife. I can trust them because they are very dependable. They are very personable and they know when the workers don't show up or when they aren't doing a good job. They are in tune with their workers.

    MrsJC

    5

    March 5, 2020

    I am a past client of this provider

    We had Right at Home in home care for my 86 year old father in law for several months before he passed. Our caregiver, Miss Lisa, was a blessing to our family - she was not only professional but kind, caring, good humored, cheerful and compassionate. Her gentle nature was perfect for my father in law and he looked forward to seeing her. She became a trusted part of his everyday life and she always was so sweet and kind with him, especially as his dementia worsened. I cant recommend them enough.

    Jessie B

    5

    February 13, 2020

    I am a current client of this provider

    It met our needs at a particular time. They could be there when we could not. They provide excellent care and they are willing to make adjustments in scheduling.

    Nancy A_10

    5

    February 6, 2020

    I am a past client of this provider

    They gave him excellent care. I most appreciated that they kept him company. I liked how personable everyone was with my dad. They were kind and friendly.

    LibbyPen

    5

    January 29, 2020

    I am a current client of this provider

    I can't express how impressed our family has been with ALL of the staff at Right at Home Metro Little Rock! Lauren has hired an incredible team to support her(Shout out Amanda) and their clients. We feel special, valuable, cared for and peace of mind knowing our parents have the care they need since we live out of town. Our parents absolutely LOVE Cheryl and we couldn't be happier making the choice to partner with Right At Home. She is on time, beyond helpful and we get fantastic communication from the office. When the time comes for you to hire in home care, Lauren is your gal and you will be glad you gave her a call! If there were 10 Stars it wouldn't be enough to sing their praises!!

    Dorothy S_4

    5

    January 24, 2020

    I am a current client of this provider

    They take care of his things, like cleaning his apartment and getting his groceries. I don't have to do it, which helps me. I like that they are easy to talk to and work out problems.

    Melody R

    5

    January 10, 2020

    I am a current client of this provider

    I'm very pleased with our caregiver. I'm surprised how much it helps to have someone here. I'm amazed how much it's helped me as well. I like their flexibility and that it's a backup. I've been able to talk to them and feel that they've been forthcoming and present.

    Dennis/Nona G

    5

    January 10, 2020

    I am a past client of this provider

    They are particular about matching the caregivers to the clients. They are friendly, easy to work with, and the administration is wonderful and caring.

    Mimi2008

    4

    December 17, 2019

    I am a current client of this provider

    My mother has Alzheimer’s and I am her primary caregiver I hired Right At Home to come in through the week so that I can continue to work They have been very helpful It took us a few tries to find the right caregiver for us but that is to be expected They have been very accommodating to meet our needs and work really hard to make sure we have everything we need This isn’t the first company that I have used but I’m so glad I switched to a company that cares

    Victor S_1

    5

    November 8, 2019

    I am a current client of this provider

    They are really caring to her. They are good overall at meeting our needs.

    Tiffany S

    4

    October 22, 2019

    I am a current client of this provider

    Right now, it's more of financial problem. I really like the communication and the flexibility of the owner. She is very acceptable. She solves problems.

    Holly

    5

    October 5, 2019

    I am a current client of this provider

    Theresa was always looking for work to do. Went over and above what I expected in caring for me and also doing house work.

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    Services and Amenities of Right at Home Metro Little Rock, Arkansas in Little Rock, Arkansas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Metro Little Rock, Arkansas in Little Rock, Arkansas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Metro Little Rock, Arkansas

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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