My mother hired ELDirect In-Home ELDerly Care. They come to my mother's house Monday to Friday from 10am – 12.45pm. I chose them because they're the only one who called me back. They come in, they take over and do the job. We got a new nurse and she's doing just fine. She's a very nice person. They help my grandmother out because she can't do anything for herself. She cleans her room and feeds her. Everything is good.
1 Source Senior Care
Offers Home Care
9 Reviews
Call
(800) 973-1841
Reviews of 1 Source Senior Care
Home Care Reviews for 1 Source Senior Care
February 14, 2014
I am a current client of this provider
May 29, 2013
I am a current client of this provider
They've been doing good in taking care of me. All of the caregivers are real nice to me. So far I don't have any complaints. I like them because they try to do everything. They are always polite and kind and they don't treat me like a cripple. They treat me like a regular person.
April 10, 2013
I am a current client of this provider
I have had Eldirect in Home Care for 5 years. I am very happy with them. The caregiver I have takes care of me so well. She is just a blessing to me. My husband and I don't have any complaints. The management has always been there when I needed them. They are very able to run the place and take care of it.
April 10, 2013
I am a current client of this provider
I'm very pleased with the caregiver from Eldirect Home Care. She's done a good job. We have been using Eldirect for over a year. We are very happy with the care they've provided us.
February 28, 2013
I am a past client of this provider
Eldirect Home Care was recommended from the hospital where my husband was in. Their care and service was great. He enjoyed all the people that came, and they were very good with my husband. One was helping with his bath, one was taking his vital signs or just helping with his care.
February 28, 2013
I am a current client of this provider
I was going through radiation and chemotherapy, and a friend of mine recommended Eldirect InHome Care. They're wonderful. They're very nice, very caring, efficient, and they call me all the time to check if everything's okay. My caregiver comes in five days a week. They brought me a bunch of goodies last Christmas to celebrate. They have a list of people that are low-income or no income. They brought me all kinds of warm weather gear because I came here from the tropics. So they brought me long johns and other basic essentials. I was really surprised.
February 28, 2013
I am a current client of this provider
Eldirect Home Care was recommended to me when I got out of rehabilitation. The caregivers are very good. I don't have any complaints. They come in three hours a day, three times a week. They help me with housework, cooking, and bathing. The service is good, but I'd like the caregiver to take me to the store when I need to go.
February 05, 2013
I interviewed this provider
When Mother was going through the last stages of Alzheimers we called ELDirect to find a caregiver. I can't praise their services enough. She was caring and gentle with Mom during her last days. I felt comfortable with their screening process and the lines of communications were always open. When you're faced with the reality of a loved one in the last stages of life there are lots of things to think about. It was reasuring to know ELDirect had the bases covered for a trustworthy caregiver and that was a burden lifted.
November 21, 2012
I am a past client of this provider
I think ELDirect was kind of messed up. They didn't want anybody to work full-time hours. That was the problem, because my dad wanted the caregiver eight hours a day. She did everything for my dad because he has become very incapacitated. She was very good. My dad didn't trust anybody else, that's why she wanted her for many hours.
Provider Response
Hi Karen,
I'm glad you replied and your father enjoyed our Care- Assistant's work, drive and compassion. It's our sole focus to provide hand-selected, exceptional Care Assistants like your father experienced.
I am sorry that you felt under-served. I apologize if you got the impression ELDirect was unable or unwilling to provide more than 8 hours of care.
I researched your father's case all the way back to the beginning and gathered up all the notes and documentation.
Again, I am sorry for any misunderstandings.
With some cases, though, we ARE limited by State and Federal programs on the hours we are allowed to provide. Sometimes these clients want AND need more hours"¦yet we are not, unfortunately, allowed to provide more hours of care.
Please give me a call and I will be happy to provide you with the schedules, signed time sheets, telephony clock-ins and signatures to help clear up any confusion.
Thanks for your review - please call me and let me help.
Leigh Davis, President, ELDirect In-Home Elderly Care
About 1 Source Senior Care in Fayetteville, Arkansas
We are the premier in home care agency in NW Arkansas and the Fort Smith/River Valley area. We are not a franchise which allows us to work with our clients and their needs directly without having to go through a corporate office.
Companion Care - company, conversation, help with meal preparation, errands, shopping, laundry, light housekeeping and medication reminders. Personal Care - assistance with daily activities such as walking, mobility, bathing, dressing, eating and personal hygiene. Respite Care - quality care for family members that are caring for a loved one and need relief. Veteran Care - companion and personal care services. We also assist with obtaining military aide and attendant benefits. In-Home Technology - we offer in home, voice activated technology to allow clients to communicate with the outside world safely and add easy to use voice technology to age at home successfully. We have a full time Registered Nurse on staff that is available to our clients 24/7. We offer a FREE initial needs assessment, our RN is on site for the first in-home visit to introduce the caregiver/client, we call clients after the first shift to see if any adjustments need to be made, we do a drop in visit the first week of services and then we do monthly calls and ongoing quarterly visits by our RN to monitor for changes in condition. Because we are not a large, corporate franchise, we can offer a more personalized approach to each and every client's care. Get Costs
Services and Amenities of 1 Source Senior Care in Fayetteville, Arkansas
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Respite, Veteran, Medication Reminders, In Home Technology For Companionship
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
- Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care, All Other Areas Required For Certification Are Covered Each Year
Payment options
- Credit Card
- Check
- Payment Options Extra: Ltc Insurance, Va Benefits, Medicaid
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Department of Health - In Home Care Agency
