BrightStar Care Sierra Vista Sierra Vista, AZ

Kathleen D_11

We'd like to see Letty, Leticia, more. When she's here, we have a wonderful day because she's very cheerful. They're very thorough with the original assessment, and the price.

Amy M_12

The provider is an excellent companion. The caregiver coordinator is awesome!

Jo H_1

It has been a positive experience because they explain what is going on. They do so much for me. I would recommend this agency because of my fantastic nurse.

Erika R

She came at night and I was always tired. They are kind and caring. They do an excellent job.

Anonymous_1717673680

Our physical therapist was very motivating. I like that the agency sent a very kind physical therapist.

Gene N_1

They are very accommodating. The staff has been great and everything is running smoothly.

Phyllis L_12

She changes the bed, and cleans the bathroom really well. That is really important to me. They always send really nice ladies that are diligent with making sure things are alright.

James H_71

I don't know what all they can do, but I am very happy with what I get. I like that they always call when they are coming and things like that.

MaryAnn S_2

They are good people. They go out of their way to help.

Annette G_3

There is absolute consistency. I never have to worry about a no-show. They're very accommodating and understanding. Evelyn and the other young lady do their best to make sure they can accommodate my mom.

Brendan S_1

They helped me know what to do. They were timely.

Juan C_8

They've helped out a lot. The provider has helped me because my nurse is great with my wound care. She's very informative. I like this agency because the nurses and everyone else have been really nice and helpful.

Anonymous_1706088437

They made is positive by the attentive service. I like that they were kind and considerate people.

Gregory K_2

The services are provided 3 times a week and have been very helpful. BrightStar Care has quality employees who come when they say they will. They are dependable.

Maria M_29

The agency helped me the most because they sent the right caregiver. I liked this agency because the lady was very kind, and she did a good job.

Julie W_18

The lady who visits my mom is wonderful. I think the hardest thing is just knowing where they go. It'd be hard to recommend if I don't know if they service the area.

Shirley J_7

They are very knowledgeable, if I have questions, they are there when I need them and I wouldn't be able to take my meds without them. I like everything, their management, their nurse's care and I have nothing bad to say about them, it is all good.

Cheryl M_28

They help me get in and out of the pool easily. I feel like I have to jump through hoops every time I need to start care back up.

Gordon C_2

They're very courteous and they come in and do everything. Everybody is really courteous and good. They take care of me really well.

Mark P_13

They come twice a week. The nurses are very friendly and efficient, they can handle things easily.

Adam M_1

The services have positively impacted my daily life as they take care of my wound. I recommend them because they make me feel more at ease with my situation.

Michael W_33

They made my life easier because I'm getting healthier. Stephanie my caregiver is very good. She's very good at her job.

Anonymous_7285

It has been a positive experience because of them recommending Terry to come out here. I would recommend them because they are helping me a lot.

Darlene M_11

They could have provided the correct doctor's orders in a timely manner. They could have communicated with my doctor better. They could have sent nurses that were qualified for wound care. They need to improve communication.

Shawn F

The caregivers changed out my catheter. The caregivers from BrightStar Care were great when I needed them. The caregivers are genuine.

Anonymous_7207

They make my life easier by helping me with my bandage care. I like that my home health nurse has been keeping in touch with me and is there to answer questions.

Maron G

She is here when she says she will and I can count on her. I love my nurse and I get great care from her.

Bianca S_1

They keep up with exactly what I needed. I liked that they were on top of everything, and they knew what I needed.

Ofelia C

They took good care of me. The nurses are friendly and good.

Guadalupe "Lupe" C

They help me with medications. I like that they understand what I'm going through.

Maynard S

They could have helped me out with expediting my billing process. I enjoyed my time with my caregiver!

Mario G_1

They provided for me all the stuff. They come and clean it. The person is real nice and we joke around. We have conversation They are honest and BrightStar always calls when they show up.

Camie B

The provider has helped me the most by caring for me as a person. They made my wound heal 10x faster. I like this agency because they treat me more like a person than a patient.

Elizabeth M_29

Even if I had days off, the nurse came to help me when I needed it. She didn't have to do that. The hospital tried to give me another agency that I could go to, but I like BrightStar because I know how good they are. I have a right to choose who comes. Stephanie made sure I had what I needed to go to the hospital. She really cares.

Michael V_15

The provider helped me by taking care of my wound and staying up to date on checking my vitals. I liked that they actually care for the clients and the caregiver I have helped me a lot.

Anonymous_6831

They have been taking care of me pretty good and contacting the doctor for me. They are on time, courteous, and friendly.

Vickie B_3

They cook for me. So far the people that they have provided have been really nice.

Terry R_4

They arrange my meds for me, which is very important. They are very efficient.

Julie S_21

Having someone there that doesn't rush her but encourages her to get up and do things is very helpful. They have given really great care with the person that they have sent getting to know my loved one which we appreciate a lot.

James H_47

They have helped the most with whatever I need that day, she has been a great help in assisting. I like the people that they have hired and the care they give to their patients.

Lester S_1

They help me with all of problems that I have. They are very good people.

Bianca G

It's just fine, they help me with things like giving me the infusion that I need. I like that they are convenient to work with.

Wynona J

The agency talks to me about how I am and what I'm going through. I like how the agency is very helpful.

Bonnie G_9

It took a huge load off of my family. It seems that their nurses are excellent.

Jennifer I

They help by doing the dressings on me. They can really help with the wounds and clean up.

Jorge A_1

The services have helped me get my foot get better and make my life easier. I like the person they sent over, she is a great person and they are prompt.

Anonymous_6541

They care for my foot. They've been coming when they are supposed to.

Katheryn R

The nurse helping me with my wounds helped the most. I would definitely recommend it. I love the nurse, Katherine, who came out.

Gina H_4

They have helped the most by being available. They could improve the caregivers initiative with my mom.

Marvin j

They're pretty well satisfying. I like that they're responsive.

Christy P

The wound care person who would come, would do everything for me. She would even call my doctor if she had any questions. I liked their personal care services.

Daughter of Joe

The Bright Star caregiver for my 97 years young Dad continues to do an outstanding job with him. Sylvia takes great care of helping him around the house, within the limits of his care plan, which keeps him in a familiar environment. She has become a treasured member of our family. Her observations are highly valued and assist with short and long term health and care decisions for my Dad.

Rebecca G_5

They make sure I have my medications and are here every month. I like their communication, nurses, and scheduling. They have all been very professional.

Rudy M_2

The agency is helpful and is good about any questions I have. I like how they are on time.

Laura I

The communication they provide has been most helpful. They communicate with me especially with any changes.

Archana K

The agency has helped us the most by getting me help to be mobile. I really like my personal trainer who was coming to my house and she made the experience much better for me and my partner.

Anne P_8

They have helped the most by calling to check up on me. I like that they are very personable.

Kara L_1

The pain I was going through was unbearable but they helped a lot with my healing process. They took complete care of me. They were very personable.

Marion M_1

They spent time with me and my husband. They grew a relationship with us. I like that they were very helpful and knowledgeable.

Anonymous

Without a caregiver there she is not able to do much of anything so it is necessary that she has a caregiver. They are big enough that they can take care of emergencies when they come up. Brightstar does a good job.

John A_35

There's been great communication, reliability, knowledge of skill care, great performance and great positivity. April has been phenomenal with home care, technique, and dedication. She has helped manage my medications, she's positive, timely, answers questions about my Blood Pressure and sugar. She's just been exceptional.

Laura M_28

It helped since she improved my mobility. She gave me emotional support and motivated me. I liked the physical therapist that I got and the book keeper spent a lot of time working with my insurance trying to get me coverage. The nurse that evaluated me was great.

Janella L

The nurses have gone above and beyond in regards to the care they give me. My nurses have been amazing and have done everything I've needed.

Craig P_1

My lymphedema is very serious and requires daily wraps. If I don't get the wraps I can not walk. I like the dependability and professionalism of the staff.

Craig P_1

My lymphedema is very serious and requires daily wraps. If I don't get the wraps I can not walk. I like the dependability and professionalism of the staff.

Sinclair F

I like the education on my own antibiotic therapy. I think the scheduling is a little flawed. Making outside arrangements can be a challenge.

Sinclair F

I like the education on my own antibiotic therapy. I think the scheduling is a little flawed. Making outside arrangements can be a challenge.

Wynona J

The wound care I received was so helpful. The caregivers were helpful and kind.

Jill B_10

My husband is getting better because of the care. I really love the speech therapist and physical therapist.

Christina B_3

It relieves me of the burden of being there, knowing she is incapable hands. I have been so thrilled with the care we've gotten. I like that they are dependable. It can be difficult to feed and care for her, and they weather it so wonderfully.

Cindy W_1

It makes life a lot easier because she does the laundry and everything that involves bending over. The caregiver is efficient. She does everything I ask.

Alyeska

The care givers do a good job taking care of my mom. But, the moment my mom tested positive for Covid, they left her. My mom is paralyzed from the waist down. She is bed or wheelchair bound, needs help toileting, dressing etc. Wow!!!!!! Just like that. So much for compassion, and caring for clients. What happened to masks, shields, gloves etc. How can they justify walk away? Thier policy leaves clients and families just hanging. I am not impressed, actually I am very angry. What reason to walk away will they use next? They now cannot be trusted.

Hazel F

Just make sure someone is here when they are suppose to. Just providing someone is a help. They could communicate better. The people they have sent so far have been great.

Neal R

The nurses took care of me They hire very professional and nice staff

Lorrette C

They bathe my mother. They do their job to my specifics.

Elizabeth P_19

They schedule it so I don't miss any class. I really like the nurses, they are nice and understanding.

Edward P_5

They have bent over backwards to make sure we have had the same person providing care. She has been accommodating with my respite hours. I like that they take the time to give the best hours for my husband's care. They are flexible with their hours. The person who have been doing the scheduling has been amazing.

Martin C_1

THey are never late and they keep me safe. THey are always here and when I need them and they are efficient.

Michelle S_8

I had more peace of mind and the provider made me feel taken care of. I was very impressed with the nurse I had. She was compassionate and went above and beyond.

Clinton G_1

They were very kind with the services I received. I liked that the nurses were really friendly. I disliked that sometimes there were scheduling issues.

Amanda W_2

I want for nothing and need for nothing. I have not had any complaints about them and their services.

Norma M_14

They have helped by caring for my mom's wounds. They are very compassionate, caring, and they show respect to my mom.

Amy fisher

Maggie was a huge help getting things going. Hubby was home and I was in the hospital. So every thing had to be done on the phone.kris came to the hospital to teach me how to use the iv antibiotics. Very informative young lady. Loved her personality and caring 💕. Would use this company again if ever in need. Thank you Maggie and kris.

Trey B

They've helped me to heal my gunshot wound. They are very polite and punctual.

Rachel H_3

I can't take a shower by myself so they have helped me with my hygiene and when they send stronger people I am able to move things around in my house so I can move around better in my wheelchair and live a little more independently. They send qualified people to help me in the house and I don't have to tell them too much when they get here and they follow my plan of care.

Micki W

People would show up late of not at all. They could have been better about the scheduling.

Danielle S_2

She talks with me. I like the caregiver, she gets everything right.

Laura _6

At the time, it really helped us because we are doing a lot of other things for her. Getting groceries, doing washing, and we would bring her dinners. There was a lot to do. I was happy with them and they cooperate. If I had a question, they got back to me.

Joe Taylor

Karen R is the best caregiver I have ever had! She always knows what needs to be done before I even need to ask. Thank you Brightstar for hiring such an efficient, hard-working, and reliable caregiver!

Robert M_49

When my therapist started with me I couldn't breathe on my own and she has taught me how to breathe and move on my own again. My therapist is always on time and she goes above and beyond. Everything has been very professionally done.

Miss Danielle

Chris is the nurse that comes to see me each week. She's so great, I like her a lot. She's so thorough with her assessment, and taking care of my wound. She's so kind, caring, and compassionate. It's like I've known this woman for longer than I have. I wanna thank her, as I always do when she's here. Thank you Chris.

Edna W_4

It gives me a change to get out and go to the store, it gives me some freedom. It brightens his day as well to have someone to talk to. I like the girls that they send, they are really nice. If we need the caregiver to be here more often things get difficult.

Jennifer A_3

They've made my life easier by coming by and helping with wound care changes. They educated us on what to do if anything should go wrong, so I learned a thing or two about the care she needs. I would tell a friend that they've been really professional and patient with my sister.

Daniel S_8

They just give me positive encouragement. I like that they treat me like family.

Jennie C

They have really helped me with healing my wound. I like that they have really great nurses. She is very kind.

Jerilyn S

I didn't know what I was doing and April helped a lot. April was absolutely amazing.

Nikol O

They go over and beyond with their care. She gives me my IV. They were knowledgeable and experienced.

Jason L_1

I would like them to be more flexible with schedules or hire more people. I like the nurses and the physical therapists.

Sherrin H

They were bathing him which made my life easier. They were dependable, the came when they said they would come and did what they said they would do.

Robert A_10

They are always there if anything goes sideways they give me a call to see what is going on and help me know how to handle it. I like that they are dependable.

Laura H_20

It has allowed me to work. They treated my mom very nicely.

Stephanie C_5

They were there for Howard in emergencies. They are quite flexible and helped in a couple of emergencies.

Michele B_2

The caregiver comes to my house and changes my catheter for me. I would recommend BrightStar because other care companies don't work out and BrightStar is on the ball.

Linda A_14

The caregivers are very qualified. I like that the caregivers are helpful and they do what we ask them to do.

Mike J

They are the reason we are able to keep our careers and not worry too much about what's going on at home. I like their flexibility and the care they provide is outstanding.

Brandon K

They have offered to be there in case something happens and they had good follow up with the new caregiver that was assigned to me. They are kind of a new company but all of the care and follow-up has been good.

Bernard H_1

I am very happy with them. They helped most by getting my pills. I would recommend them to others because they are a good company and I have a great caregiver.

Joan G_9

It has been a good improvement for me. I have needed the help. They are very accommodating. I have had excellent care.

Charlene A

I have them once a month and that is for an injection. They answer questions quickly when I call, and if there is a change, it is done seamlessly.

Linda W_30

I am being fed out of tubs and they help me with changing dressings. I love my nurse.

Joseph K_2

It helps me stay at home. The caregiver is always on time and stays the whole period and helps me out a lot.

Anonymous_1577

She sets up his medicine on a monthly basis. She does a welfare check. I like the lady the comes out she is nice and prompt. She does what she has to do. She is courteous.

Lisa L_16

I did not take any respite this year because there is no where to go. But last year I was able to take advantage of that to make sure my father has companionship. Sometimes his memory is challenging. This is very important to us. It was all new and he came to live with me. If it were not for Brightstar it would be very difficult for both of us. They may need to vet out their caregivers a little more. At first there was no consistency. At first it was hard for my father to get used to them. We had to go through a series of people. It just seemed like it was a lot of turnover. We have it now. I think they do the best job they can.

Carlos O

It has helped my wound heal. The doctor has been impressed by how fast it has been healing. I love my girl. She has been very lovely.

Eugene F_2

I am able to have breakfast and shower because of them. They help me with a lot. I like that they send me great hard working people. They are always on time.

Ronald H_7

It's better than going to the hospital every week. I like that when my nurse says she'll be here, she'll be here.

Lonna G

They were taking care of a wound and they helped a lot. They were friendly. They were great.

Dennis H_6

They help me clean up. The caregivers are really good and nice and professional. They help me a lot.

Miguel L

I can't do anything without so I appreciate it a lot. Stephanie is very thorough and a good communicator. She is asking me for everything I need and she is always ready.

Carl B_5

I'm getting better since I've had BrightStar. I like my nurse. She's fantastic. She doesn't just take off. She takes my advice and stuff.

Caerminder

The nurse comes over and helps with medications and checkups. She is down to earth, and a very pleasant and professional person. I have had good service. I have a great nurse.

Katelyn G

I have a very busy schedule with work, and school so they are very understanding if I need to reschedule or if my shipment of medication is late they will help me out. I like that they were very understanding when I needed time off, When I have to reschedule with the nurse that comes to help me she is willing to work with it.

Vernon O

The caregiver is great. We do what they are supposed to do. They seem to have positive effects on me. If they have more people as good as my caregiver I would definitely recommend them. I like people with who we can become friends.

Vera C

The caregivers will make sure the house is clean, and she has company. They make sure she feels comfortable. This agency is friendly and easy to work with.

Wade C_1

I do not have to drive to my appointment. I do not have to drive to appointments, I get transportation.

Tonya L_1

I had a wonderful experience with her. She was attentive to my needs and provided things me. She was very kind and informative. She met all the needs for my wound that she was taking care of. She is my friend now.

Thomas K_4

They help me with giving me exercises that help me to become stronger. The caregiver I had was friendly and helpful.

Julio F

They helped the most in changing my wound vac. They could improve by being able to take care of medicare customers.

Kevin D_1

They are very helpful with caring for my mother. I have had a great experience with them. They are patient with my mother who has dementia.

Rebecca F_1

They were very easy going and pleasant to talk to and I never had a problem with them. I like that the home care nurse came over to see as well as the therapist who came to see me.

Anonymous_4173

I don't have to go to the hospital to get these procedures done. She is very nice.

Niles R

They help get me supplies and things that I need. I really like the nurses that I have coming to help me.

Philip L_2

The caregiver that comes is really good. They could give notification if they are running late.

Melissa Y

When they come, I think my nurse is amazing. I feel she is good at checking in on me and monitoring my symptoms. My nurse has gone MIA. I have called a couple of times to find out what is going on and no one has called back.

Marlon P

The most helpful part of the services was that the nurse was good at showing us what to do when she wasn't there. I liked the nurse, and they were very nice to us.

Ted S_4

I like that they are easy to reach and make the services easy on me. I think their communication is very efficient.

Anonymous_4069

The nurse that comes to help me is very good and I really like her. They could be a little bit more timely.

Mark A_7

My legs don't look too good, but the nurse is trying her best. My nurse is super friendly.

Denise E_1

I'm allergic to some tape but they keep putting it on me. I wish they had another material so it wouldn't break me out. I like that the caregivers are nice and caring.

Richard H_29

They have helped me out quite a bit. It has been good since I am an amputee. They understand and know what is going on and know how to address the situation.

Joanne M_9

They have cleaned my house. They came out and evaluated me and my home to see what I needed.

Carl L_1

They treat me good. They do everything I need them to do. They give me everything I want and they are always there.

Artemisa L

They help us both, they help my husband and if there is time they help me with what I might need. They are very attentive and they help my husband a lot. He is the one who needs them the most. They are very conscious of what his needs are and they are very courteous.

Eldrid M

I see them as a necessary evil. I don't know if it is BrightStar themselves, but the nurses are limited.

Sandra H_8

They gave me advice if I asked them anything. If I had any questions they were right there to answer and direct me which ever way I needed to go, and I enjoyed my nurse.

Gary C_10

Just the nurse that comes out is the most helpful. I like the nurse that comes out and helps with my medication.

Chester D

BrightStar Care has helped the most by getting my infusions. I like the care that BrightStar Care offers.

Julia G_2

Without it I would have a hard time. I am 81 years old and my is daughter quadriplegic, so I would not be able to do it without them. The nurse that comes out is just excellent, caring, and tried to work around any appointment times we have. She is very patient-oriented.

Earl K_2

I have problems getting around so they are patient and they allow me to take my time. They are there when they say they will be and they provide the care they said they would.

Juanita M

The services enabled me to get other things done which was great. They are very accurate. They have helped me when I first started. The people that they send are pleasant and professional.

Jack C

I don't have to call my medicine in anymore. The caregivers are very polite and do their job.

Ronald S_2

She helps me in the shower. She helps me get dressed and puts lotion on my back. She is very personable and careful. They are effecient and do a very good job. They are reliable and the caregivers are outstanding.

Clinton H_1

They understand my problems as a patient and get done everything that I need to have done. I would recommend them, I like the way they work and are very helpful.

Gayle D_1

They provide me with infusions. They are consistent in checking in and making sure things are running correctly. They are diligent in making sure I get quality care.

Steven P_5

I am paraplegic and am unable to get up and around right now because of where the wound is. She keeps the wound dressed and makes sure the machine is working. Stephanie has been fantastic and she has been a godsend.

Yvette M

I have had multiple surgeries. It doesn't matter what happens she takes care of everything with ease and professionalism. Nothing is a chore for her. If I need help in the bath she helps. Everyone is professional yet they take care of you like they have known you forever. I have had the same caregiver for two years.

Cindy P_2

My mother won't let them do everything they're able to do so I can't use them to their fullest potential. She isn't using them as much as she should. I like that we are on a regular schedule with a caregiver now. Most of the other caregivers were stellar, kind and caring.

Amy B_12

The people they send are very friendly. I like the people they sent.

Marjorie K_1

They make sure that I have everything I need. I think the service is good and that I am not lacking anything.

Edward V_1

They are good at working with diabetics. They make sure you get the care you need.

Robert P_2

They helped meet his daily needs like washing his clothes and helping him get dressed. I like the caregivers.

Jeremy W_1

I don't know how my life would be without them. The care was imperative. I like that every person that came was polite, delightful, and helpful.

Cheryl A_5

The ability to shower him has been great. So far, I like the lady that we have here. I also really like the lady who initially came out and did the paperwork with me.

Robin N_2

It's nice to know somebody is there. I like that when something is going on, they give me a call. They make me aware of what is going on.

Kerry I

They could make sure she gets all things she needs and that they take her out to do things. They pay attention to detail when I ask them to do something.

Tomas B_1

The help me with showering and in the office. They also help with moving around. I like that they are good people and they are always on time. They do what they are supposed to do.

Brian _1

It's getting her to the doctor appointments and how the fix up the house. I like how their services have been good with my mother and they have been on time to take her needs.

Norma M_9

She's been great. I can't change the packing on my lower abdomen. I can't see it. It's helped me out tremendously to have her do that. The nurse that I had was very thorough with me. She spotted an infection that I had and saw my fever. She called my surgeon to let him know.

Rollin B

They help me take my medications. I like the lady that helps me with my medications.

Drew S

They have helped me to get back up on my feet. The nurses are very professional but personal. I feel very comfortable working with them.

William R_29

She comes once a week and helps me with things and is extremely friendly and caring towards me. The nurse that they send is absolutely wonderful.

Anonymous_3274

The caregiver tells me if I should go to the ER or to see a doctor. I like that they are flexible and they are friendly.

James D_25

The care makes me comfortable knowing they're coming to see my father, even if it's just for two hours. I like that they're on top of things and communicate problems. The care is great.

Larry _2

He is in hospice care right now. He can be difficult when it's time for him to be assisted in the shower. He wouldn't cooperate. His attitude made it hard for them to do anything for him. He could be stubborn. Their kitchen skills were the biggest drawback and the most challenging part of the care.

Linda P_23

There is one that we like so well because she knows what needs to be done, and she gets right in there to get it done. She doesn't wait for our cues because she pays attention to my brother's symptoms. When there is a problem, she lets us know because she is compassionate and concerned. I think that for the most part, the people they have are pretty good. There have been some that aren't good, but overall, they have good workers.

Jim a

The caregivers drive my loved one places. They have prompt attention to detail.

Anonymous_1003

They improve my life a lot, and they do a lot for me with things I can't do for myself. I like the caregivers that come out to help me.

Pamala M

I am not receiving the care, but Scott has been complimented with the services. It has allowed him to be independent. I like that they are flexible with their price, are responsive, and have always kept me advised of any changes.

Gordon G_2

Everybody that came in was friendly. They have been easy to work with because they have been able to do everything I have asked them to do.

Juergen L

They should get a little bit more education. They need to be more alert of certain patients and keep an eye on them. I had good caretakers and bad caretakers. 2 times, they let my wife fall down. That was very disappointing to me, but I also had good caretakers that I really liked. I have to select the caretakers that are coming because some of them have no interest and are careless. There are caretakers that really do a good job, though.

Yvonne L

It's helpful with everything, from them having supplies for me to being very sanitary. I like their communication, and they do what they need to for my care.

Vicki B_1

They understand the regularity of the schedule without changes. I like that they're very reliable and have good communication in terms of when the nurse will show up to provide the services.

Jorge R

They give excellent services, and the people are friendly to me. I like that the nurses are nice.

Joe S_3

Every time they come into the house, they do what I ask them to do. All the caregivers I have here are very courteous with their job.

Wayne M

I can't do the infusions myself, and it's a life-long medication. I can't live without it. I like that they work with my schedule on my time frame. I like that it's in my home, and they stay in contact if there are any changes.

Brandi W

It makes my life more possible. I like their personnel.

Danny W_1

She has helped me get around. I have really bad PTSD and don't like a lot of people coming in, so the caregiver is good for us. They are doing great. Our caregiver is excellent.

Doug A_2

They have helped me through a very hard time. They were very responsive, and they always took good care of me.

Virginia M_4

They provided the caregiver on a regular basis. I liked the caregiver in this agency. (Possible discharge survey)

Cliff L

They are responsive to changes and daily schedules as they occur. They quality of the caregivers has been consistently good.

Soughers

BrightStar has been providing home care for my sister. Just been a few weeks on their service. The caregivers are pleasant and courteous. My sister recently celebrated her birthday and BrightStar sent her a card and one of her caregivers brought her flowers. I feel my sister is well cared for with dignity. Thank you BrightStar.

Samantha N

I'm not able to move well, so my house has been atrocious when they showed up. Now my home is tolerable because of the caregiver. She does whatever needs to be done. My caregiver has been fantastic and such as a good worker. Also, the agency is reliable and compassionate.

Sue d

She looked forward to them coming. Sometimes, they just sat and talked to her. They would also lift heavy things for and do dishes with her. There was just company for her. I don't think BrightStar can take care of more intense needs.

Carol D_13

They always show up on time and do what we ask. I like that they are local.

Dale H_6

I can count on them when they are scheduled to be here. They are prompt, neat, efficient, and cheerful.

Laura Fay Schoen

Liz is my husband Donald’s caregiver 8 hours a week. We love her. She is always on time, she goes beyond the norm in caring for him. He won’t normally speak to anyone, but he talks to her. And he will play checkers with her which he won’t do for anyone else. She is always cheerful which is a big help. And Liz is always very kind to Donald. I appreciate Viola at BrightStar in Sierra Vista for her willingness to help if I call and have to change a time or a date. She is always cheerful and kind.

Jwight

Wanted to say Thank you to Stephanie and Marsha for all the wonderful care given while healing up from surgery. It was a huge relief to have them come in to my home and take care of bandage changes. They are both great nurses and did an amazing job. They stayed in communication with me the entire time and really helped me recover faster. Thank you both so much! Jodie Wight

Virgil F

They care for my wound. I like the convenience.

Deb A_1

They sent someone who was very kind. They listened to me about what I wanted, and they provided exactly what I asked for.

Gene B_4

I had someone to look forward to coming by and checking on me. It helped me mentally and physically because she had no problem with helping me wash my hair. The last person who was taking care of me had a very good understanding of what my needs were. I looked forward to her coming.

Jeff K_1

They are only here for a bit. It's nice to come home and my mom is well taken care of, but it's because of my sister and not the caretakers. I don't think the girls that have been here take the initiative to do more. They do light house cleaning, but it's not done well.

Beatrice B

I think the impact is for the family the most. My mom is fine and is treated well, but she needs care 24/7. Family is there consistently, and the whole time BrightStar Care is there. The family couldn't have peace without them. The caregiver that she currently has is very special.

Anonymous_2213

When we have caregivers come out, sometimes we have to have a different one. Every one that we've had has been good. They were all qualified. They take excellent care of the client and see to all her needs. When they do that, it makes my life easier so I can do things like go shopping and take care of business. They're very helpful. They're very courteous if I need anything or have a problem. They'll get right to it and take care of it.

Joseph F

We have been doing adequate. I am very lucky to have the people in my life from BrightStar. I like the quality of people there.

Isabel

BrightStar Care is a very pricy agency, but they're OK. They help him get around using his walker and they assist with his incontinence. They work for 12 hours and they charge $29 an hour. Some caregivers do a very good job, but some are a little lazy. The agency said that we should just let them know if there are any problems with the caregivers so they can rectify the problem, and they've been doing that with me. They're a little pricy, but I would recommend them.

Anonymous_2138

They keep him busy and they do stuff that I can't do. They take him for walks. I think they should make sure their caretakers are more mature.

Donald H_1

I liked that they managed the issues with my mother's medications. I like their communication, and they let me know what happens when my mother goes to the doctor. They have good communication, and have helped me when issues arise.

Mike S_8

Right now, I can only have them come on the weekends. I'll eventually get them to come out daily and that will help because I won't have to come home from work at lunch everyday. They're on time, and they will ask questions if they need to. If they're unsure, they'll immediately call me. They don't guess or assume. It saves a lot of hassle.

Melinda H

My loved one is resistant to the caregivers, but I'm able to get out for three hours. I like that they are flexible.

Tom A_3

The caregivers, for the most part, are very qualified, easy to work with, and helpful. They accomplish the mission, and they provide the caregivers well.

Rodger S

We couldn't go to work without them. The caregiver is outstanding, and every time we call and ask a question, they are right on it.

Martin S