BrightStar Care Gilbert / Mesa

Offers Home Care

67 Reviews
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BrightStar Care Gilbert / Mesa (800) 973-1841
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Reviews of BrightStar Care Gilbert / Mesa

67 Reviews Write a review

Home Care Reviews for BrightStar Care Gilbert / Mesa

December 15, 2021

By Leah T

I am a current client of this provider

They've made my experience positive by making it so I don't have to physically take care of him since I'm getting old. Something I like about BrightStar Care is that they're willing to listen to us when we have a problem.

December 08, 2021

By Shawn S_3

I am a past client of this provider

They gave information and care. Everything and everyone was on time and everything went smoothly.

December 02, 2021

By John C_55

I am a current client of this provider

I think they've gone out of their way to make sure everything gets done. I like that they're very efficient.

November 15, 2021

By Ray P_2

I am a current client of this provider

I can be away from home and know she's cared for. They really care for my wife.

November 15, 2021

By Susan H_59

I am a current client of this provider

There are certain caregivers who are good. There was one who was amazing, but she resigned. They could really understand his needs. We're in a transitional phase at the moment. They could make sure the people they are sending are trained on what he needs. We have had some significant bumps in the road because of that.

November 05, 2021

By Anonymous_5352

I am a past client of this provider

They were compassionate and caring. They were very accommodating with everything we needed.

November 04, 2021

By Brenda M_15

I am a current client of this provider

They do everything I ask them to. I like them because they are very professional and showed up when they were supposed to.

November 03, 2021

By Donald S_23

I am a current client of this provider

Their physical therapist has really helped me keep my strength. I like Brightstar Care because because the caregivers are knowledgeable.

October 26, 2021

By Carolyn P_12

I am a current client of this provider

The caregivers have been fine and I have had no problems with them. I had shoulder surgery and have a balance problem, so their care has a great impact on me. They fix me meals, which I can't do. I have a specific situation that I am needing help with, but I would recommend them.

October 21, 2021

By Darla F

I am a current client of this provider

This is more because my uncle is not receptive to help others helping him, but he is beginning to allow them to do more. They have great communication and are accommodating with our schedule.

Provider Response

We always live by our promise. We thank you for choosing BrightStar care as your home care provider. hope you could let us know the name of your Caregiver so we can share your feedback.

October 06, 2021

By Marissa Q

I am a past client of this provider

They helped me with using the bathroom. They took care of me while I was injured. I had a shattered elbow and I need house care. I just needed somebody to take care of me.

September 25, 2021

By Mitchel E

I am a current client of this provider

They've been accommodating with the schedule and worked with us on that. The nurses have been very accommodating and thorough.

September 09, 2021

By Erin D_1

I am a current client of this provider

They have helped us by being in business and by having somebody available right away. We need to use them a little longer. The people were nice.

September 07, 2021

By Jo S_8

I am a current client of this provider

They could improve on having more consistent caregivers. I like BrightStar because they are reliable.

August 12, 2021

By Gina L_2

I am a current client of this provider

They keep me informed. They are very reliable and work with my schedule.

August 04, 2021

By Jim S_31

I am a current client of this provider

They've made my life easier by doing little chores around the house like taking out the trash and doing dishes. I would tell a friend that they have good workers.

July 08, 2021

By Jennifer _10

I am a current client of this provider

I really appreciate that they went above and beyond by caring for my dogs.

Provider Response

How nice of you to take your time to let us know how much you appreciate the services. We make sure we find the perfect Caregiver for our clients who will take care of them as well as the fur babies around them.

June 17, 2021

By Dean S_6

I am a current client of this provider

They always keep us updated. They let us know if anything goes wrong with my parents. They respond quickly and keep me updated and informed.

Provider Response

How nice of you to take your time to let us know how much you appreciate the BrightStar Care Team.

June 01, 2021

By Tom _6

I am a current client of this provider

They arranged for someone to come and take care of my wife. That way we don't have to worry about it. They have arranged for people to come and take care of my wife.

Provider Response

Thank you for the kind words regarding our BrightStar team, they wanted to send a big hello to your wife.

May 17, 2021

By Ginger .

I am a past client of this provider

They made sure he did not fall. They were convenient. They are quick, and they made any changes we needed.

Provider Response

We also wanted to thank you for trusting BrightStar Care Mesa to care for your loved one, Ginger.

May 17, 2021

By Pam N_4

I am a current client of this provider

The services allow us to have a break and sleep at night. The company is very workable and they bend over backwards to get us the help that we need.

Provider Response

We are very happy that you are happy with the services we are providing you, Darla. Thank you for your feedback.

March 26, 2021

By Howard S_3

I am a current client of this provider

I think they are doing pretty good, they take my wife out shopping. I think they do pretty good, I'd like more consistency about who comes.

Provider Response

How nice of you to take your time to let us know how much you appreciate the BrightStar Care Team. Our team works so very hard to ensure we provide a higher standard of care so thank you for noticing!

March 23, 2021

By Sandy S_17

I am a current client of this provider

They show up when I need them and they give good caregivers to take care of her. I like how they are prompt and they show up on time. They do a good job with the services.

Provider Response

Thank you so much for your feedback Sandy. We so appreciate your kind words. We try our best to give only the best to our clients. I hope you could let us know the name of your Caregiver so we can share your feedback.

February 10, 2021

By Reuben H

I am a current client of this provider

I have a certain time I take baths and it needs to be met. They could have some better staff.

Provider Response

Thank you for your feedback, Reuben. Our team works so very hard to ensure we provide a higher standard of care, if there's something we could do improve we would love to get more information please email us.

February 10, 2021

By William T_10

I am a current client of this provider

I have had good luck there. When I call them, they will tell me what to do. They have been wonderful to me. I would highly recommend them.

Provider Response

Thanks you for recommending us, William. We do our best to make our clients like you happy with our home care services. hope you could let us know the name of your Caregiver so we can share your feedback.

January 14, 2021

By Carol B_33

I am a current client of this provider

They were there to help take me to the bathroom or anything like that. They kept fooling around with my AC and so I would never recommend that night nurse. The day time one was just okay.

December 07, 2020

By Danny x

I am a current client of this provider

Sometimes she's here on time, but other times she comes in late. I expect punctuality. They come in, but they don't do much here. Our caregiver just sits here and doesn't talk to the patient.

November 20, 2020

By Sherry H_7

I am a current client of this provider

The caregivers would help get out of bed for the day and get into bed for the night. The night aide approached his needs differently, and that made all the difference. She showed such candor for him. This agency hires professional staff. They were very understanding.

October 21, 2020

By Catherine B_1

I am a current client of this provider

The company has got a new owner, and the services have been excellent. I have been getting their care for seven years, and have had the same caregiver in those seven years.

September 21, 2020

By Alrhetta

I am a current client of this provider

Their employees are kind to my husband. I like their dependability.

August 25, 2020

By Bernard K

I am a current client of this provider

I needed help and they've answered my needs. I've had exceptionally good care.

August 19, 2020

By Robert x

I am a current client of this provider

When I am gone they take care of my wife and she will make some Korean food that my wife likes to eat. They are always available if I want to make some changes to the schedule or the time she comes. They have a good program and a back up in case the worker cannot come one day. They have a good history and resume. I think they are doing a great job.

July 24, 2020

By Marc G

I am a past client of this provider

They helped by doing everything that I couldn't do and being a companion to my mom. I liked that the agency was easy to work with.

May 14, 2020

By Jan B_11

I am a current client of this provider

She takes care of my every need. They serve my needs but this is the first time I have used care in my home.

December 13, 2019

By Linda S_29

I am a current client of this provider

They do whatever my parents ask. The nurse and the caretaker are competent.

December 10, 2019

By John K_20

I am a current client of this provider

The most helpful in our daily life is the general care, assisting in daily needs, and providing companionship. The people were reliable and friendly, and they showed genuine care while present.

November 11, 2019

By Robert C

I am a current client of this provider

I like that they provide the services that I need. They allow me to eat food. I like that they're prompt and courteous.

October 21, 2019

By Karen Z_1

I am a current client of this provider

It makes a big impact. Because of them, I don't have to drive out there constantly to take care of my dad. I like that they are very personable, and their communication is very good.

September 05, 2019

By Howard B_4

I am a current client of this provider

It makes me feel better to know that someone cares about me and wants to make me feel good. They take good care of me. They are careful and are right there with me.

August 09, 2019

By John D_7

I am a current client of this provider

She cleans the house a bit. They are pretty good. I don't see any improvement needed. I have had one of the best there is. She anticipates every one of my needs.

July 18, 2019

By Anonymous

I am a past client of this provider

They put my mind at ease and made us feel safe. I like their personal attention and that they're honest.

July 08, 2019

By Gerald K

I am a current client of this provider

They do quite a good job. They make him feel comfortable while they are working on him. They have always been able to fulfill the requirements.

June 21, 2019

By RICHARD P_3

I am a current client of this provider

They help him get in and out of the shower. They also talk with him and keep him alert. They take my father's insurance. They are reliable and do the care as needed.

May 20, 2019

By Jerome P

I am a past client of this provider

I say the company helped them most because someone could spend time with her and I could pay the bills and clean the house while the woman was here. Back in Illinois, we have BrightStar and I would recommend them to anybody.

April 01, 2019

By Francisco P

I am a current client of this provider

The nurse is perfect. He is always on time, punctual, does his job well, and is very friendly. The problem with BrightStar is that they always mess up my schedule. They always forget to put us on schedule as a caretaker, but other than that, I like the company.

March 04, 2019

By Helen F_6

I am a past client of this provider

They were very helpful. They did what I asked them to do in taking care of her. I didn't like their billing.

February 21, 2019

By John K_12

I am a current client of this provider

They come to shower him, which is something I can't do. I need that. We have had really good people. They have taken great care of my husband.

May 17, 2018

By Barbara C

I am a current client of this provider

It has allowed me to get out of the house in the middle of the day and my loved one enjoys having someone here. I thought that the intake interview was very thorough, and when the first caregiver did not work out they were quick to change them.

May 02, 2018

By Richard J

I am a current client of this provider

They are very professional and the caregivers are very caring, and the nurse will come every once in a while to check on things. He gets to see someone else besides my wife and I, and he enjoys having them here.

April 18, 2018

By ROBERT J. B

I am a current client of this provider

They have a new caregiver and she is very sweet and seems compassionate. She is trying to accommodate us even though there is a tight schedule. They help a lot because I am 89 now and I can do very little, so they are great.

April 02, 2018

By Anonymous

I am a current client of this provider

The caregivers that I have do a good job, and they do what they're supposed to do. They give showers, and they are efficient.

March 08, 2018

By John A

I am a current client of this provider

The caregiver that they send out is wonderful and goes above and beyond her call of duty to do things for us. It helps by giving my husband his showers, changing our bed, and mopping the floor if I ask them to.

March 02, 2018

By David A

I am a current client of this provider

I like that I get the care for things that I would not be able to do for myself otherwise. I get my shower twice a week, my bed changed, along with some light housekeeping done, which really helps me a lot.

February 06, 2018

By Harry A

I am a current client of this provider

They have a good caregiver that gives showers. I can't reach my back and my legs while in the shower, so it's a really big help.

January 29, 2018

By Terry H

I am a current client of this provider

They have good PAs. Their PAs do their job so well. I was very sick and these PAs brought me things they'd made for dinner, and they would bring it over for me so that I wouldn't have to cook. They talked to me and showed me how to get Meals on Wheels. They should be able to take me to the store and the meat market. They're not allowed to do that.

January 08, 2018

By Donald K

I am a current client of this provider

The excellent care from all the professionals they have working for them is a positive experience. They are very knowledgeable in what they do. The people that take care of me make my life easier. They help with my food, cleaning me, and cleaning the house.

November 20, 2017

By John H

I am a current client of this provider

All the caregivers have good personalities. We've gone through five caregivers so far. BrightStar Care is always on time and fun. BrightStar Care makes a big difference for me. I couldn't handle things without them.

November 10, 2017

By John B

I am a current client of this provider

BrightStar Care is very friendly. The services make life a little easier for me.

November 07, 2017

By Jeffrey B_3

I am a current client of this provider

My wife should not have to help the caregiver when they come. BrightStar Care could make my life easier by having a stronger caregiver.
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About BrightStar Care Gilbert / Mesa

BrightStar Care Gilbert / Mesa is an in-home care provider serving Mesa, Arizona and the surrounding area. BrightStar Care Gilbert / Mesa offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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