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Reviews of Home Instead - Huntsville, AL in Huntsville, Alabama
4.8
(107 reviews)
HSH
5
|
November 19, 2021
Household chores - Cleaning dishes, moping floors, vacuum, change bedroom sheets, fix meals, and dust. The caregivers arrived on time and the agency keeps us inform of updates to the schedule.
Lady Emrich
5
|
October 7, 2021
Home Instead has provided 24/7 care for one or both of my parents in their independent living apartment in a retirement community since August 2020. Every caregiver that has ever been sent to take care of Mother (and Daddy before he died), even the rare substitutes, seem really caring and competent! They arrive on time. They provide helpful feedback on changes they observe happening in their clients' conditions and suggest improvements when needed. They are not reluctant to try to do new things I ask them to do to help out. In recent months there have been almost no times that I have had to be the caregiver myself unexpectedly. The ladies in billing have also been very patient and helpful in working with our long term care insurance! I have no thoughts of changing providers!
MIke Hewitt
5
|
September 27, 2021
From the initial in home review and quote process to having safe, secure and compassionate care givers arrive their process was calming, efficient and complete. They make themselves available for questions & are knowledgeable of other programs and even help with equipment needs. They are a well run team of caring individuals and will go the extra mile while taking care of their clients/patience.
jgbardmoreal
5
|
November 22, 2020
We had 2 different nurses and both were vert professional and knowledgeable and trustworthy
TRS
5
|
September 23, 2020
We have been very pleased with caregivers for my Mom being as consistent as possible. They are interested in her needs and doing anything that needs to be done. Communication has been very prompt and thorough and has met our expectations and been reassuring. Thank you.
vspray
5
|
August 19, 2020
She’s on time. Her attention to detail is very comforting to us.
grafxgal64
5
|
July 30, 2020
Home Instead has taken a huge burden off my plate since both my parents moved in with me unexpectedly 3 months ago. The scheduling staff has made sure I had sitters to cover all shifts needed, even if the office staff had to come out, and the care givers they've matched my parents with have all been kind, caring, and compassionate.
Elanor
5
|
October 14, 2019
We loved all of our caregivers!
Lori
5
|
October 14, 2019
My husband used Home Instead before moving into a nursing home. All of our caregivers were excellent and the office staff was friendly.
ReviewerJO#100919
4
|
October 12, 2019
I really liked my caregiver, Chirmere. I would probably recommend Home Instead to others.
Julia
5
|
October 11, 2019
Pleased with caregivers and the customer service received by the office.
Veronica
5
|
October 10, 2019
She is a very good and caring caregiver. I really don't know how we would get by without her.
Jeanette
5
|
October 9, 2019
We loved Home Instead! Everyone was great.
Stephanie
5
|
October 4, 2019
Thank you for excellent care!
KimH
4
|
August 12, 2019
We love Faith! She was phenomenal! We would recommend Home Instead.
PaulS
5
|
August 10, 2019
Caregivers were very attentive. If a caregiver did not fit, all we had to do was call the office.
Carol
5
|
August 6, 2019
I have already recommended Home Instead! They are wonderful! Very professional!
Sue
5
|
August 5, 2019
Very happy with services. No complaints.
Penny
5
|
August 1, 2019
Caregivers have been great!
Carrie
5
|
July 17, 2019
Our caregiver, Brittany, was so special and we really appreciated the help from Home Instead Senior Care.
Linda
5
|
July 15, 2019
I have been very satisfied.
Heidi
5
|
July 11, 2019
Very speedy in setting up services.
Joan
5
|
July 8, 2019
Loved Home Instead and it has been a pleasure!
Bettyy
5
|
June 18, 2019
I would recommend Home Instead Senior Care. Everyone has been great during this difficult time.
abbytabby
1
|
May 13, 2019
Had to tell the workers EVERY time one came out what needed to be done. Sometimes they would ask my mother who has dementia instead of referring to the plan which was not accurate so Monday, Wednesday, and Friday, I would have to tell the Caregiver what was expected because it was not accurately written down nor did most of the Caregivers follow it. There was only ONE who competently did her work. There seemed to always an issue. Never had consistency.
Nancy
5
|
April 14, 2019
Home Instead has been attentive to solving problems with my mothers care. They also made sure that my mothers caregiver is someone that she likes and feels comfortable with.
M.R.
5
|
April 14, 2019
The caregivers we have are conscientious and take excellent care of my mother.
Mary Beth
5
|
April 8, 2019
Home Instead was very easy to work with providing home care for our parents. Our caregiver couldnt have been better.
CBudge
5
|
March 20, 2019
Our caregiver has been super.
Jim
5
|
February 21, 2019
Their caregivers were very good. Kizzy was fantastic!
Cheryl
5
|
February 20, 2019
We liked all the caregivers. Everyone was really nice.
Paul
5
|
February 13, 2019
Great service. Overall excellent care!
Tam
5
|
January 23, 2019
We were pleased with our Home Instead caregivers and have already recommended Home Instead to others.
Gray
5
|
January 23, 2019
The caregiver did a great job with meal planning and helping with housekeeping, even taking out the trash and recycle bins!
Retired
5
|
January 21, 2019
My mother is very pleased with her caregiver's care. She is very insightful to my mother's needs and very caring. She is professional yet personable. Having someone come to our home once a week has given me the break I need from daily caregiving. This service is very afforadable for a medium to low income client.
Earlene
5
|
January 4, 2019
Excellent care. Excellent service.
Thomas & Margaret
4
|
December 19, 2018
Service is satisfactory. Employees are caring.
Betty
5
|
November 28, 2018
We were very pleased with our caregivers. It's been very nice. No difficulties and the service was good. Very thankful this service is offered.
Sherry
5
|
November 2, 2018
Our caregiver, Shirley, was wonderful! She's a wonderful lady.
Judi
5
|
October 26, 2018
Used Home Instead for 4 years with my mom. Would definitely recommend.
Evelyn
5
|
October 24, 2018
Very pleased! I have already recommended Home Instead to others.
Charlotte
5
|
October 9, 2018
I would absolutely recommend Home Instead Senior Care! Everything was great with our caregiver and we were so thankful to Home Instead.
AileenH
4
|
September 25, 2018
The staff member we have currently is excellent. Don't be surprised if you have who may not be to your liking Just tell them and they will be replaced. No matter where you go in this world there will be someone that fit in.
Lydia
5
|
September 20, 2018
The office is very good with notifying us about any scheduling changes, especially Emma who gets a calendar out to us.
Ruth
5
|
September 18, 2018
We used Home Instead for a short time period and was very pleased. We would recommend Home Instead!
Kathy
5
|
September 15, 2018
Caregiver Emma was great and took initiative. The office staff was very helpful.
JenniferJ
5
|
September 12, 2018
5 stars is not enough! I would give Home Instead 10 stars if I could!
Lamar
5
|
September 7, 2018
The Home Instead caregivers did a GREAT job! The Home Instead office staff was EXCELLENT!
Barbara
5
|
August 31, 2018
The Home Instead staff was amazing. My caregiver, Deborah, is so wonderful! I can't comment enough on her. She is so sweet, loving and caring.
Kim
5
|
August 31, 2018
Very thankful for the help! Home Instead went above and beyond.
Susan
5
|
August 21, 2018
The caregivers were really, really good. I don't know what I would have done without them.
Howell
5
|
July 31, 2018
Home Instead Senior Care was friendly, responsive and provided excellent service. I would recommend Home Instead Senior Care.
kfoster
5
|
June 26, 2018
Been very easy to work with. Quick to make changes as needed. I would recommend them and use them in the future if needed. Very well run business.
Joyce
5
|
June 15, 2018
I could not have asked for a better caregiver! I appreciated everything Home Instead has done.
David
5
|
June 1, 2018
Office staff always kept me posted at all times. I would recommend Home Instead.
Atha
5
|
May 31, 2018
Home Instead Senior Care has been wonderful. Couldn't asked for a better support from office staff and caregivers.
Tina Cone Tarbox
5
|
May 31, 2018
Home Instead was the perfect solution to assist my mother as her Alzheimer’s symptoms have progressed. They were able to get us on board and assign her a caregiver within 24 hours of my initial call. My mother benefited from well-trained, trustworthy staff, and their commitment to her quality of life was evident from the start. They assisted her with everyday activities in a caring, compassionate manner. I could not have been more pleased with the caregivers themselves or with the agency overall. Thanks to Home Instead for helping her and me when we needed it the most.
Peggy
5
|
May 22, 2018
Couldn't have done it without Home Instead Senior Care for my husband. I can see where his health affected mine, but there is no way I could've managed him without them.
WellPleased
5
|
May 18, 2018
The whole experience for our family has been wonderful. I was always kept updated and knew what was going on. I would absolutely refer Home Instead Senior Care!
Anonymous
5
|
April 26, 2018
We have used 3 different services over the past 5 years and Home Instead Senior Care was the most professional.
Jamie
5
|
April 18, 2018
My grandmother received Home Instead and was very helpful in providing care and help to us. Very pleased.
SherryLynn
5
|
April 3, 2018
Great job with your patients!
Melissa
5
|
March 29, 2018
Home Instead is a great asset in our community. They are great to work with professionally and the family caregivers we work with love them.
eklp
5
|
March 28, 2018
We are very satisfied with the quality of care and personnel and would not hesitate to recommend them. My 94 year old mother enjoys the company, the shopping, help with housework that is provided and is very pleased. The caregiver arrives on time and takes care do do whatever she can to help my mother. The agency has been very responsive and contacts me regularly.
Sheila
5
|
March 28, 2018
Home Instead is very informative and caring senior care who always go the extra mile for our community and it shows in their employees.
Paulette
5
|
March 20, 2018
Home Instead provides excellent in-services for the medical community. It is greatly appreciated.
Brittany
5
|
February 28, 2018
Home Instead is fantastic and the workers are the best!
Danielle
5
|
February 23, 2018
The staff is conscientious about client needs. Always return calls in a timely manner. Professional and friendly.
J.G.
5
|
February 16, 2018
Home Instead was very nice and caring; very responsive with such short notice.
Ellie
5
|
January 30, 2018
They do a fabulous job.
P.A.
5
|
December 29, 2017
Very thankful for Alberta. Allowed my husband to be at home for an extra year. The people at Home Instead are very professional.
Bill
5
|
November 30, 2017
We had very good caregivers. Couldn't ask for any better. Leah was very confident and helped me immensely.
Mary
5
|
November 28, 2017
All of the caregivers were very kind and good. Always on time and willing to help out.
Sarah
5
|
November 21, 2017
The caregiver was fantastic! Could not have asked for better. I would absolutely recommend Home Instead.
Kristin
5
|
November 16, 2017
They are always available when needed and the staff is great to work with.
Lisa
5
|
November 8, 2017
Very pleased with the caregivers. I would absolutely recommend Home Instead Senior Care to others.
Becky H. S.
5
|
October 24, 2017
Home Instead caregivers are great in catering to my 99-year-old mother's needs and preferences and understanding her requests even when she uses the wrong words.
C K D
5
|
October 17, 2017
Very friendly and helpful people who do good job assisting in any needs of client/patient.
Diane
5
|
September 21, 2017
My mother-in-law feels that all she needs when talking about her care and needs is Home Instead! She is very pleased with her caregivers!
Lee Stewart
5
|
September 16, 2017
We have been very pleased with both the quality of care we receive as well as the professionalism of the staff and scheduling/ admin folks. The care givers are always prompt arriving on time, and their attentiveness and compassion is genuine. They have given my wife and I a very needed break and we are able to relax knowing our loved one is in very good /capable hands.
Jennifer
5
|
September 9, 2017
They took good care of my mother. Everyone was very nice and communication with the office was great. I really appreciate the services and the kindness and care that were provided to my mother.
Margaret
5
|
August 23, 2017
Things were coordinated very well and the caregivers were great. I have already recommended Home Instead to my neighbor.
Pamela
5
|
August 22, 2017
Really enjoyed the caregiver! Everyone was wonderful, considerate and professional.
Rosemary
5
|
August 22, 2017
I was very impressed with the caregivers and the office staff. I would absolutely recommend Home Instead.
Daphne
5
|
August 22, 2017
Home Instead is a good company, something that is very needed. It's good service to have. I enjoyed signing up my granny. Very pleasant and personable. I myself am a social worker and I know how much good the company does out in the community.
Susann
5
|
August 22, 2017
Everyone was really good. We are very appreciative of all the help my mother received. She was allowed to keep her dignity and respect. Everything was great!
Nolene S.
5
|
August 22, 2017
I appreciate everyone being helpful and nice. I would recommend Home Instead to others.
Courtney E.
5
|
August 22, 2017
I love Home Instead!
barbforsythe
1
|
July 11, 2017
My Father has been using Home instead for about 6 years now and our whole family has been very disappointed with the company. out of all those years he has had one care giver that was wonderful., but sadly (for us) she moved on to a better paying job. Since then he has had a variety of care givers, Some just don't show up for work, some cook, some don't, my Dad has a nice SUV and one girl refused to drive it, he had to ride in her car, that was full of junk. My dad is a perfectionist and has been all his life, he is 91 now and deserves it to be his way. Thank you for listening.
Provider Response
kiminthecove
5
|
June 25, 2017
Home Instead has been an incredible blessing to us, allowing our family to stay together. The staff and care givers have exceeded my expectations throughout this process.
d-byrd
5
|
May 22, 2017
We have a wonderful caregiver who is perfect in every way. We have had 3 different caregivers with Home Instead, all of them have been good, but the one we have now is perfectly suited to care for my Mom.
Rachel742713
5
|
April 29, 2017
Great service. Easy referral process!
Kathy574862
5
|
April 18, 2017
We had the same caregiver for the last 8 years of service with Home Instead Senior Care. The staff was helpful and always listens. Our caregiver was like family and we are so thankful to have had her.
Anonymous273046
5
|
March 31, 2017
I attend workshops for CEU's. Topic subjects are very helpful and Julie Smith and her associates are courteous and helpful to their patient. My sister-in-law was a cancer patient and the Home Instead caretakers were very caring, professional and kind and helped my sister-in-law maintained dignity. I encourage friends to use your services and they do. I am an R.N.
Brandi240504
5
|
March 29, 2017
Home Instead has always been great for our community! Love them!
Carrie RN
5
|
January 5, 2017
I work with Home Instead on a professional and personal level. I'm happy to say I highly recommend them to patients and families and I use them for my own. Wouldn't have anyone else to take care of my mom.
Rwgray41
5
|
August 24, 2016
Exceptional service from start to finish with Home Instead. All personnel involved were exceptional and exceeded expectations.
Martha124631850
5
|
February 26, 2016
Home Instead was cheerful, knowledgeable, efficient, flexible and easy to work with. The quality of most caregivers was impressive. I was very satisfied.
Karen M. Landers, M.D.
5
|
December 31, 2015
I have the greatest confidence in this agency. They are meticulous and thorough. My mother who had severe vascular dementia received excellent care from them.
Justina1
5
|
July 31, 2015
Home Instead provided someone to sit with one of my patients. I would like to acknowledge Devan for giving excellent care to my patient. She worked well with him and kept him engaged. Good job!
Caring74676750
5
|
November 28, 2013
Mom's caregivers come from Home Instead Senior Care and everybody is doing a great job. Their personalities seem to match very well. She's very happy with it and I like the proximity of their office to mother's address. I would recommend them to others.
xcobra62
5
|
August 9, 2013
We needed a companion for my wife who has some health issues. We chose Home Instead to provide this service. We have a wonderful caregiver whom my wife took to from the first day she came to us. She is wonderful with my wife and never gets frustrated with a sometimes demanding elder. Home Instead is very flexible and when I had to go out of town, they were able to provide caregivers for 24/7 companionship for my wife. We are extremely satisfied with Home Instead and their employees.
beccajd
1
|
May 17, 2013
THe first lady they sent was ok for mom. They soon sent random seemingly untrained people
Provider Response
Aray
5
|
April 17, 2013
Exceptional service to provide 24hour care for my mother. Dedicated to meeting the individual needs of the client and their family. Caregivers they provide are well trained, high quality people who have met all our expectations in providing in-home care for my mother.
bobbysteven
5
|
January 26, 2013
We used Home Instead for my grandmother when she was on hospice. Having a trained caregiver was so helpful to us during her final days. The care she received was exceptional.
ShirleyO
5
|
November 30, 2011
Home instead has been the best in-home care center we have used. The employees are great. Our current care giver, Vanessa, has been a God-Send. She is like family.
Alabama. Bound
4
|
November 17, 2011
Excellent service from coordinators, and once time is allowed for finding the right fit for a caregivers to be provided, it can be seemless. I've used them over a year and a half, and they've become an extension to our own family. Best wishes to all out there looking.
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Services and Amenities of Home Instead - Huntsville, AL in Huntsville, Alabama
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Huntsville, AL in Huntsville, Alabama
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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