Featured Review
5
|
January 30, 2022
The Willows is a clean and quiet place. The staff has always been pleasant when interacting with guests and residence. The food has variety but could be made with more fresh veggies than premade choices. They bring in different live entertainment but I don't think they do many bus trips out since Covid. One area for improvement is getting "buzzed" in during off hours. This is a sore point for many visitors who come back to the building after the evening doors lock. You can be waiting several minutes for access! Overall I feel this is a caring facility that definitely looks out for your loved ones and has their health care as a top concern.
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About The Willows at Meadow Branch in Winchester, Virginia
Winchester, Virginia, is home to The Willows at Meadow Branch, which is near Interstate 81, U.S. 11 and local shops and bistros. The staff members are complimented by visitors for their loving, compassionate manner, and reviewers say the facility is clean and elegant. The site is a designated trolley stop, so seniors can venture into the city. High marks are given to the food and the six cozy sunrooms where residents take in fresh air. Picnic areas, walking paths, a conservatory and computer room are available to residents, who may socialize with off-site day trips, games and religious services.
Services and Amenities of The Willows at Meadow Branch in Winchester, Virginia
Dining
- Communal Dining
- Guest Meals
- Beverages provided
- Meals provided
- Snacks provided
Guests
- Guest Parking
Inside Amenities
- Computer Room
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Laundry facilities
- Mailboxes
- Religious Spaces
- Shared Common Areas
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- Kitchen Appliances In Unit
- Shower in unit
- Telephone Hookup
- Unfurnished units
Kitchen Types
- Kitchenette
Financing & Payment Options
- Rent And Care Fees
- Accepts Check Payments
Aquatic Amenities
- Hot Tub Spa
Diet & Nutrition
- Diabetic
- Dietary services
- Dietitian-Approved Meals
- Dysphagia diet accomodations
- Low Fat
- Low Salt
- Special Diets/Dietary Accommodations
- Vegetarian Diet Available
Safety & Security
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Safety & Wellness Checks
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
- Chair fitness
- Fitness Opportunities
- Fitness & wellness staff
- Health & wellness activities/programs
Health Services
- Hospice Care
- Medication Reminders
- Dental Care
- Medical Care
- Memory Care
- Podiatry
- Psychiatric Care
On-Site Services
- Religious Services
- Chaplain on staff
- Church services
- Conference room
- Copying services
- Fax services
- Long-term insurance assistance
- Mail delivery
- Meeting room
- Newspaper delivery
- Pastoral Care
- Religious Counseling
Therapies
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Pets
- No Pets
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Multi-acre campus
- Single-floor building
- Smoking Not Allowed
Languages
- English spoken
- Spanish Spoken
Staff Training & Qualifications
- Interview Every Team Member in Person
- Male Caregivers
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in First Aid
- Staff trained in injury/trauma care
- Staff trained in Medication Management
- Staff trained in ostomy care
- Staff trained in safety
- Staff trained in taking Vital Signs
- Staff trained in Wound Care
- Staff Trained in Wound Care
- Staff Trained to give injections/immunizations
- Trained staff on-site
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
- Activities staff
- Culinary Activities/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Game Room
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Private Housekeeping Services
- Bed Making Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Trash Removal Services
Outside Amenities
- Garden
- Greenhouse
- Outdoor common areas
- Patio
Transportation & Shopping
- General Transportation Services
Personal Care
- Cooking services
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Oral Hygiene Assistance
- Personal Care Assistants
- Personal Care Reminders
- Refriderator Checks
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Hoyer Lift
- Mobility & Wheelchair Assistance
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Companionship & Escort Assistance
- Escort Assistance
Parking Options
- Parking Lot
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Features: Conservatory, cozy fireplaces, Picnic Areas and walking paths. We are located near quaint shops and bistros and are a designated Trolley Stop.
- Special Comment: We are vested in our community because we are family owned and operated. We buy produce locally, participate in recycling programs, host a variety of seminars and events for our Residents and surrounding community. All of our meals are homemade, never from processed food, and some of our recipes are provided to our Chef by our Residents! We truly care about our Residents and treat them as a member of our own family.
- Licenses: We are Licensed by the Commonwealth of Virginia Department of Social Services
- State Licenses: ALF1032821
Costs for The Willows at Meadow Branch in Winchester, Virginia
Assisted Living
$4,895
Starting Price
Memory Care
$6,930
Starting Price
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Reviews of The Willows at Meadow Branch in Winchester, Virginia
ReviewerFC081923A
5
|
August 25, 2023
The people at the Willows at Meadow Branch looked very happy, and it was clean and smelled good. I saw families visiting. The room was very nice that the staff member showed me. It looked like it was newly updated. It was really nice, and it was just a studio I looked at. They had bingo. The people were friendly. I popped in, so I kind of surprised them. There was no one at the reception area, but the administrator was nice.
Marie
3
|
April 12, 2023
I toured the Willows at Meadow Branch. The tour was excellent. I was able to see all areas of the community except for one that was currently under some renovation. The rooms were small but pretty updated. The tour guide did an excellent job of explaining their services. They had a good activity schedule. There were several areas that were under renovation, so I did not get to see them. The schedule is somewhat limited because of the renovations going on right now. There were not as many amenities at this location as there were at some of the other places I visited. The dining area was closed at the time of my visit, but looking at it from the outside, it looked very sufficient. They had some nice garden areas and a pathway around the property to walk, which was very nice.
Va Farmboy
5
|
January 30, 2022
The Willows is a clean and quiet place. The staff has always been pleasant when interacting with guests and residence. The food has variety but could be made with more fresh veggies than premade choices. They bring in different live entertainment but I don't think they do many bus trips out since Covid. One area for improvement is getting "buzzed" in during off hours. This is a sore point for many visitors who come back to the building after the evening doors lock. You can be waiting several minutes for access! Overall I feel this is a caring facility that definitely looks out for your loved ones and has their health care as a top concern.
Advocate for seniors
3
|
January 26, 2022
I would have liked a more transparent accounting of the coronavirus at this facility.They had me fill out forms for my 96 year old mother to get the booster , but never followed through with offering the vaccines by a certain time frame or even let us know why. When I questioned why I was told “ the boosters don’t work” Really ??? This was against CDC guidelines We had to take my mother out of the facility to get vaccinated!!! During one of their lockdowns I only found out when I went to see my mother and couldn’t get in . An email would have been appreciated ! The caregivers are exceptional though and she likes it there . The administration making decisions against CDC standards is unacceptable and harmful to the residents
Provider Response
Michael
4
|
October 3, 2021
I chose The Willows At Meadow Branch for my mother. It was clean, and the staff was well informed (or they informed me). It just seems like it was a good facility. The room was nice. They had multiple rooms to select from. The staff was knowledgeable, friendly, and answered all the questions I had. They had one wing that was for like Alzheimer's patients and dementia; the other wing was for assisted living. Then their cafeteria where they ate meals was in the middle. They offer a hairdresser, the whole gamut of doctors from family practice, and psychiatrist. They come in at different times.
Anne
5
|
August 21, 2021
We chose The Willows at Meadow Branch, and my father moved in about a month ago. It's clean, and it has constant care. I mean, they check in on him. He has a private room. He enjoys the people, the dining facility, and the church service. People can visit. He likes that people are visiting him freely. It's less worry for me knowing he's there. It's been a good decision all around. I've been very pleased with the care there. They have a salon, a barbershop, and an activities room. He also gets physical therapy, and he enjoys that. They do have music. Somebody comes in, they usually have some kind of live music once a week, and he's been taking that in. They're very prompt about picking him up for dinner and taking him down there, or they check to see if he wants to go down to dinner. For the most part, the meals are OK. I've seen them, they looked fine, but he's a picky eater. It's very clean and open, and there are plenty of areas for him if he wants to leave his room to just try a different spot. There are plenty of places to go. There's one sunroom and there's a porch. There is an area where they can go outside, and there are plenty of little areas at the end of the halls where he can move around if he wants. He likes the music theyve had. The church service is very nice. Sitting outside and talking with the residents has been pleasant. The value for the money is good.
Provider Response
Rick
5
|
January 20, 2021
My friend has been in The Willows at Meadow Branch for two weeks now. I'm familiar with it. It's one of the best in the area. They're very accommodating. It was accommodating up until they got their first couple of cases of Covid, now they're on lockdown like everybody else. The staff is extremely helpful and friendly. My friend loves their food. He is in a newly refurbished studio apartment that appears brand new. They have renovated a whole lot of the old apartments and they're like brand new. It's first class and well thought out. I would absolutely recommend The Willows at Meadow Branch. Activities is a 5, although everything is shut down now and nobody is doing anything for a week or two.
Provider Response
William
4
|
December 10, 2019
The Willows at Meadow Branch had the best price for a one-bedroomof all the facilities I visited. The staff was pretty good. I liked the director a lot. She was low pressure and nice. I had lunch there, and it was average. They were a little understaffed, but they were looking to hire some more people. It wasn't the cleanest of the places, but the layout was nice. It's a single story, spacious, accommodating, and not crowded. They have a pretty good reputation. The facility needed to be a little bit tidier, but it was nice.
Pamela
5
|
October 23, 2018
My uncle is in assisted living at The Willows at Meadow Branch. It's terrific and I love the community. I loved the people who work there. They're very attentive, and my uncle absolutely loves it there. My uncle's room is pretty spacious, quiet and clean, and they have done a fabulous job. The dining area is clean and my uncle hasn't complained about the food. They took him on a bus tour of the mountains and he said it was fabulous. He loves the huge veranda or front porch out front where a lot of the guests there sit and talk.
Eugene
5
|
February 28, 2018
The Willows at Meadow Branch was very nice and clean, and the people were nice, but it was a larger facility. The person during the tour was very professional. There was somebody doing a concert the day we went.
Anonymous782851
5
|
April 18, 2017
We have decided on WIllows for my wife. It seemed to be better organized than where she is at now. It is much different, better situated, and better arranged. As I understand, even though my wife has had a stroke, they will provide someone to come to her room and roll her to the dining area in her wheelchair, which could affect the comfort of my wife. Based on my visit, the layout, my discussions with the staff, and the follow up, I would give them 5 stars. They have a barber shop and a little patio where the residents can go out and be in the open, fresh air. I have been there twice and it seems like it is going to be a very comfortable area for my wife.
Stan034572
5
|
November 8, 2016
The Willows at Meadow Branch was beautiful and looks like a newer facility. It looked high end, and it was an elegant-looking place. The rooms looked very nice, clean and comfortable. It was very nice and seemed well laid-out, very upscale, and very elegant.
Lisa Behringer
5
|
August 19, 2016
They have taken wonderful care of my father. He likes the food. The facility is always clean. The staff checks on his welfare frequently. They also call the family immediately if there are any issues.
Happy Camping
5
|
August 13, 2016
First we would like to credit the value of Caring.com. Without them we would not have found this wonderful facility. I write as a family member of a 95 year old resident to whom we credit the Willows for saving his life. Prior to finding this beautiful and well run facility my dad was in a high end facility that provided for every level of care. When he suffered a UTI he went downhill fast and we thought he was on his last leg. We found the Willows and thanks to their great nursing staff, Dad is happy and thriving. The facility is well maintained, beautifully appointed and has a great patient care staff both internal and external sources. We simply love them. Due to its size we know everyone and enjoy both staff, residents and visiting families.
Caring111209150
5
|
August 27, 2015
The admissions lady at The Willows at Meadow Branch was really excellent. She was extremely thorough and gave us a tour, and we left there knowing how my husband was going to be taken care of. We were very comfortable with her presentation. The rooms are small, but they're very comfortable, and they have all private rooms. The dining room is very spacious, and the food is excellent. My husband has not been able to participate, but they do have activities, and they have a church service on Sunday. They were extremely good to us. We visited on a Monday, and all of a sudden my husband became very bad, and we were in there within three days. They were able to accommodate us with all the paperwork and helped us get moved in. We couldn't have asked for a better service for a quick move like that. We were desperate at that point, and they made it easy for us.
Martin16
3
|
June 30, 2015
The Willows at Meadow Branch was very nice. It was very open and spacious. The staff was very friendly and outgoing. It was just more expensive. They did not seem to have as much in-house activities. They had a large physical therapy room. The rooms were very spacious and well appointed.
Jack40
5
|
May 5, 2015
The Willows was referred to me by Caring.com. They were very friendly and accommodating. They showed me around, and I like the place a lot. It is very nice, but it is about a thousand dollars more than my mom's current place. It would have been nice to have her up here because her family is here. The apartments are very nice, but it could probably be a bit bigger. The dining room setup is very nice. The thing that struck me is that they have sitting areas at the end of each hallway. They were fairly good size, and that to me I felt was nice because the apartment were small, so if you want a place to go and hang out a little bit, the Willows has a great design. The security seemed very good because they have been around longer, and they have a more seasoned staff. It is also right across from the hospital which is nice, so if there is a major emergency of some sort it is not an issue. I was very impressed with the cleanliness of it and the attention to detail.
Caring104588950
5
|
April 17, 2015
The Willows is top-notch. It’s absolutely beautiful, and the rooms are gorgeous. They are roomy and are actually sectioned into little apartments. They’re immaculate. The dining room is like a five star restaurant. They have tons of activities. They have people come in, and they have music and dancing. They have cooking classes and art classes.
Judy109484550
5
|
April 17, 2015
My mother was at The Willows for a month. The facility had beautiful setting. It was beautiful inside. They had nice dining rooms. The meals seemed good. My mother had a nice bedroom with a little kitchenette. Her room had a built-in closet, a comfortable chair, a single bed, and a nice bathroom that is handicapped accessible. Also they have bigger rooms like apartments. The Willows was very beautiful, but it was very expensive. Regarding activities, my mother wasn't up to that at that time, but I know they had a whole bulletin board with daily activities. However, there were a lot of incapacitated people there, so there wasn't a whole lot. There was a beauty parlor and an ice cream bar type place.
Sam12
5
|
November 19, 2014
I have visited many facilities in the area and this is by far the best. The level of professionalism is superior. The culture in general is different. Very professional, responsible, and accommodating to clients that they have. I would highly recommend them. In all areas I would give them high rankings from management to infrastructure.
Debbie A.
5
|
November 12, 2014
Hallelujah "The Willows" is a wonderful residence for my Dad! We searched and found the right location. Dad is receiving exceptional care since he arrived at The Willows. A 500% positive difference. The peaceful and safe environment, layout and openness of the Memory Care unit makes a big difference in Dad's daily life. Staff are genuine, loving, and compassionate in the care of all residents. Management at The Willows instills and has high expectations of staff to provide superior care. I am at ease and grateful the care Dad is receiving at the Willows. I highly recommend The Willows as you search for an Assisted Living or Memory Care residence facility.
Rick16
5
|
January 10, 2014
I am happy to give a recommendation about The Willows at Meadow Branch. I remember when we first started to do planning for our mother’s care. Everyone at the Willows was extremely nice and helpful. Although I do not get to visit as much as I wish, when I do, I am always impressed with how clean and organized the areas within the facility are. The entire place has a cheerful look and always appears to be orderly. Mom has always looked well taken care of. When I make my surprise visits, I am always happy to see mom sitting and involved in activities. I realize the difficulty that the staff must face with taking care of everyone and am always impressed with smiling staff faces and the willingness to help the residents. I am happy that we made The Willows our choice and have been very pleased with the care given us.
mhwillis
5
|
December 6, 2013
As residents, my wife and I could not be more pleased. This is the first place we toured and we then fell in love with it. We moved in in January of 2013 and are still convinced we made the right choice. They have an extremely capable and friendly staff, in their care, management and facility properties and services. And their attempt to satisfy so many at three meals per day cannot be surpassed.
S Campbell
5
|
November 30, 2013
My mother has been living at The Willows at Meadow Branch for over three years and is very happy being there. I am very confident in the care and attention she recieves. The facilities are very clean and decorated beautifully. All the staff are genuinely caring and go beyond expectations to make my mother feel like she is someone special. They always have several different activites going on each day to keep residents occupied. I feel very secure that my mother is in the best assisted living facilty in the Winchester area.
Colleen9
5
|
November 27, 2013
The staff at The Willows, Tammi, Charity and Candy are all so caring and absolutely excellent! Charity and Candy did the assessment of my mom and they did a great job. The facility seems like a true home. The residents are not just sitting around wasting away in their wheelchairs. They are active and involved.
JoEllenC
5
|
November 26, 2013
My mother has lived at The Willows since the Spring of 2003. She is now 101 years old and I believe one of the reasons she's lived this long is the loving care she receives there. We had a huge 100th Birthday Celebration there with over 85 people and the staff facilitated the party with food, music, etc. This gave us a lovely, comfortable environment to celebrate. When I was looking for a place for Mom to live, I went to every Assisted Living Facility I could find. My sister and I wanted Mom to live near us so we could see her often. When we walked in the door, we knew this was the place for her. It was beautiful and the atmosphere was warm and welcoming. The room arrangement was perfect for her. As time has gone by, I am more and more impressed. It's a family, not an institution. Everyone who works there cares about each resident personally. Mom has written poems in the past and she is appreciated for that and asked to recite them on many occasions. The Administrator, Linda D., has an open door policy, so I can just stop in anytime if I have a question or a concern and she gives immediate attention to it. The nursing staff is superb. They call me if there's something they think I might want to know about and lovingly care for Mom both day and night. It's a very upbeat place to live - attitudes are positive, residents enjoy one another's company, they have a variety of activities, great entertainment, special events where family members are invited, a chaplain on staff, great food, and several special places to "sit and visit" with friends or family. It truly is a "home" for my Mom and every now and then she'll say, "I really like living here." I'm so thankful for The Willows and the warm, caring atmosphere where she can enjoy each day fully. I cannot recommend The Willows at Meadow Branch enough! JoEllenC
Dobbs1
5
|
November 15, 2013
When we first walked in the first thing we noticed was how clean and quiet The Willows was. A wonderful woman took us around to see all of the facility, not just what she wanted us to see. She answered all our questions and then invited us for lunch. My parents have been there for a while now. The staff are like family and take very good care of my parents. My father likes speaking with the owner which is very important to him. The nursing staff is excellent as well. My parents moved to The Willows after being in another facility that looked good on the outside but had no heart. Thank you to the fine staff, Thank you. Ramona
Caring506532
5
|
March 23, 2012
My grandmother was a resident at "The Willows" for 18 months. The entire staff,in all departments,knew my grandmother by name. They all took the time to speak with her and acknowledged her as a person. Our family was kept well informed of her status,so that we could make the appropriate health care decisions. Her care was a team effort,with the staff and family working together. The facility was well kept both inside and out. The Maintenance and Housekeeping/Laundry departments were always working to keep the facility clean and operating well. The dietary department made every effort to make her dining experiences pleasant. They took the time to learn my grandmothers likes and dislikes.The Activities department as well,spent time learning about my grandmothers interests,so that an activity plan could be made to meet her needs. I could go on about how all the departments truly made her stay a loving,caring experience for her and a comforting,reassuring one for us.We will always be thankful to "The Willows" for providing her with this truly personal,loving,and supportive cae.
BettyLRard
5
|
February 19, 2012
My mother-in-law was a resident at The Willows after she fell at home and then fell again at the hospital. Because of her falls, she was in a lot of pain and was unable to walk. The staff at The Willows were so caring and compassionate. Often times the nurses would sit and talk with her, which she loved. They were so good to alleviate her fears by their knowledge of her condition and how to help her to improve. The director of nursing, Glenda, was an absolute angel, going above and beyond the call of duty in making her comfortable. The facility is so clean and beautiful, and the food is great. There were also many activities and music programs that she enjoyed so much during her stay there. She loved her physical and occupational therapists and the chaplain at The Willows. The therapists even made sure she was able to handle her day-to-day tasks when she returned home. The administrator's door was always open for any comments or concerns that we had. We even asked the receptionist Arlene to do a task for us, and it was immediately handled. Because of the excellent care she received at The Willows, she was able to return home and she was once again mobile. My mother-in-law's proudest moment, was when she walked down the hall to leave the facility and all the staff lined the hall and applauded her ability to walk again. I would never hesitate to recommend The Willows At Meadow Branch to any one in need of convalesence and cheer. The atmosphere and ambiance of the facility is warm, welcoming and loving.
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