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The Phoenix at Harrisonburg

3607 Stone Spring Road, Harrisonburg, VA 22801

(800) 558-0653

Verified Partner

4.85

(7 reviews)

Offers Memory Care, Assisted Living, and Independent Living

Photos of The Phoenix at Harrisonburg

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Reviews of The Phoenix at Harrisonburg in Harrisonburg, Virginia

4.85

(7 reviews)

  • Facility

    4.8

  • Staff

    4.7

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Samantha S.

5

March 31, 2024

I am a friend or relative of a current/past resident

My mother-in-law has been a resident at the Phoenix at Harrisonburg for over a year and has really enjoyed it and highly recommends. Management is great – always helps to resolve problems. Staff are extremely helpful and very good at what they do. Beautiful clean facility – that is well-kept inside and out. I love seeing their seasonal décor in the lobby area. Everything in the facility is easy for her to navigate with her rollator. The maintenance guy is excellent and always quick to hang items on the wall when asked. The chef is always open to meal suggestions and feedback. The Phoenix location is perfect – very close to the hospital which is convenient for doctor appointments. Mother-in-law really enjoys the craft activities and bus trips (some of her favorites include Gift and Thrift, library, getting ice cream, Green Valley Book Fair, and looking at Christmas lights). Activities and outings have all increased since the Phoenix at Harrisonburg has grown. She also enjoys it when outside groups come for activities – such as musicians and local schools. My husband and I have attended various activities during her stay and have really enjoyed them – such as Christmas Open House, Thanksgiving family meal, bingo, family breakfast, Valentine’s Day dance, and Mother’s Day tea. She loves the snacks and drinks put out in the bistro area for the residents. We have really enjoyed using the activity room for larger family get-together’s – layout and ability to reserve makes it super easy and convenient for our holiday meal. Phoenix is best fit for our needs.

Provider Response

Hi Samantha S., we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Phoenix at Harrisonburg!

Barbara S

5

March 14, 2024

I am a friend or relative of a current/past resident

After visiting other places in the Augusta and Rockingham County areas, The Phoenix at Harrisonburg was a clear choice. It is new, well-designed, well-decorated, full of natural light, just the right size and a good value compared to others. A few other facilities we really liked require a high six figure “asset pledge” which we cannot afford. At the Phoenix, the fees are monthly, based on individual needs and easy to understand. We also “did the math” and since the fees are all inclusive, it is half the cost of keeping a home or apartment and paying for in home caregivers and domestic help. We love the staff that interacts daily with Mom…they are patient, caring and well-trained. No facility is perfect, but we feel this is the best of its type in the area.

Provider Response

Barbara S, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Phoebe

5

August 13, 2023

I visited this facility

There wasn't anything I didn't like about The Phoenix at Harrisonburg. They looked to have good accommodations. We had lunch with them, and I thought the food was good. The staff seemed genuinely interested in the patrons. It was a nice place. The rooms were nice and open. They looked like they had a decent layout. They did show me a two-bedroom that looked a little cramped. It was a two-bedroom, but there wasn't a seating area, and knowing the furnishings that my parents have, they wouldn't be comfortable there. The single bedroom was nice enough. I think if I could convince them to sleep in the same room, they would be willing to accommodate that. It was also much newer and they were still working out some of the kinks.

Provider Response

Phoebe, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Harrisonburg!

Andrea

4

July 23, 2023

I visited this facility

The Phoenix at Harrisonburg was very nice. If you have the finances, I would recommend that. It was small, and the price is out of most people's range. What you get for that money, you could live in an apartment and pay someone to come in occasionally. We spent more time in the independent section. There were individual apartments kind of like a duplex system. It was very nice. The lady who gave us the tour was very knowledgeable and very personable. The apartment was very nice, very open, and set up well. The actual activity main area was not very large. The dining hall was small. I was not impressed with the exercise room. It's very close to the hospital. The only thing I did not like about the location is it is right off the main road. There's no quiet setting or anything like that. That was not good in my opinion.

Provider Response

Hi Andrea, We are very happy to have provided you with such a positive experience! We're happy you found our staff to be so knowledgeable during your tour here at The Phoenix at Harrisonburg. Thank for taking the time to leave us this information about your recent visit. Take care!

Donald

5

February 8, 2023

I am a friend or relative of a current/past resident

My father has moved into The Phoenix at Harrisonburg. It's been very positive. The staff is very attentive. The facilities are nice and new. I would say it's been a very good experience. It's a very clean and contained unit. The rooms are new. The building is less than a year old, and it's very well staffed, as far as I can see. For my father's diet, they are very attentive to his dietary restrictions. They have crafts, outings in better weather, and they have all sorts of events going on. They also have a chapel. In memory care, it's mainly crafts. They have lounges with televisions, and they have community rooms. They have a private dining room for when the family does come to visit. They do have sidewalks for outdoor walking. They do have outdoor courtyards for the residents to enjoy. They're still building up there, still developing programs. They're still doing things like installing the library, and they're still adding things, doing finishing touches on that. But I'm very pleased with it so far.

Provider Response

Donald, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit(s). If you have further needs or questions, please reach out!

Pam

5

December 3, 2022

I visited this facility

We toured The Phoenix at Harrisonburg and we liked the independent cottages. The amenities looked top-notch because the place looked brand new. Everything looked like it was well-kept. The facility looked nice and clean, and the people were very helpful. I don't have anything negative to say about it. The independent living cottages already had a refrigerator, a microwave, a stove, and a dishwasher. There's a patio for each of the bedrooms. The assisted living had a refrigerator in it and a microwave. The staff who gave us the tour could probably use a little more training because I think she works part-time. There were some questions that she didn't have clear answers to. They had a courtyard that looked nice.

Provider Response

Pam thank you so much for visiting our community and leaving us feedback! We are available and happy to answer any questions that went unanswered at your convenience. If you would like, you can send us your contact info by emailing us and Vickie will give you a call. Happiest of Holidays to you and yours.

Edna

5

November 13, 2022

I visited this facility

The Phoenix at Harrisonburg was the one I liked the most. We met several staff, and they were very friendly, and knowledgeable, and answered any questions we have. They didn't explore all the options without us asking questions though. We had to ask more questions rather than them volunteering the information. They gave us handouts so that we could know more fully and have something to compare with when we get all the information together. It was beautiful and it felt warm and cozy. The rooms were very adequate, and they had different sizes for different levels. Some had smaller kitchenettes than others. They had facilities for activities. They sent us information since then inviting us to participate in activities which we have not yet done. You could get your hair cut there and they had the exercise or physical therapy type things, social events, and they had people coming in to give programs and do craft-type things. It just felt like a nice, cozy place for me. I liked that place.

Provider Response

Hi Edna, thank you so much for your positive comments about The Phoenix at Harrisonburg! We do hope we can be of assistance in the future. We do hope to see you soon at one of our events so you can get an idea of life at The Phoenix at Harrisonburg.

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Costs for The Phoenix at Harrisonburg in Harrisonburg, Virginia

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$6,200

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,250

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,550

Starting Price

About The Phoenix at Harrisonburg in Harrisonburg, Virginia

The Phoenix at Harrisonburg, a Phoenix Senior Living community, will offer premier senior living services with superior personalized care and luxury-style accommodations with a comfortable, small-town feel. From the moment you enter The Phoenix at Harrisonburg, it will become clear that our goal is to instill purpose and love in our seniors through our specialized programs and services. We will exceed the expectations of ordinary personal care, and treat our seniors as a beloved family member.

We recognize that aging and memory loss can affect everyone differently. Our senior living services will be designed to meet each resident’s individual needs, managed by a team of trained, dedicated, and engaged associates. Our mission will be to cultivate a nurturing community to serve seniors with the personalized care they deserve.

Map of The Phoenix at Harrisonburg

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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