Brookdale Staunton

Offers Assisted Living and Memory Care

25 Reviews
1900 Hillsmere Lane, Staunton, VA 24401
Call (800) 385-2527
Brookdale Staunton (800) 385-2527

Reviews of Brookdale Staunton

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Assisted Living Reviews for Brookdale Staunton

August 07, 2021

By Rick

I visited this facility

My brother will be moving into Brookdale Staunton. It looks like a very nice facility. It seems well staffed and kept clean. The rooms were wonderful. We were surprised when we went in. It was a real nice facility. I'm very impressed with it. The staff asked us about some of his hobbies and everything, and we told him that he likes to walk. She said they have a walking club. They get together every morning, so I think he would enjoy that. They also had some other activities like socializing and things like that. She really went over things with us. It's close to relatives and it's in the area basically where he grew up. The area around there is very nice. It's kind of a rural setting, which makes it kind of homey and comfortable. She went over the menu, too, and they get pretty much whatever they wanted. If there was something special that he wanted, they would try to fix it for him. That was another reason why we kind of picked Brookdale.

March 06, 2021

By Kay

I am a friend or relative of a current/past resident

I had an uncle who was at Brookdale Staunton. It has been awhile since I visited, but everyone was pleasant, and he seemed to like it OK. The community seemed to be very nice, the people there seemed to be nice, and the residents seemed to be happy. They had concerts and Sunday services, so activities seemed to be going along fine. His room and his bed were always clean, and he was also clean. The staff who I knew were very nice, and the facility was always nice and clean, too.

December 01, 2019

By Michelle

I visited this facility

Brookdale Staunton is beautifully decorated, clean, and smells nice. The dining area is beautifully decorated and they have menus that are leather-bound like in a restaurant. They have lots of activities planned every day. The staff is super nice, helpful, and friendly. My mother has gone over a couple of times and eaten lunch there, and it's been very good.

January 28, 2019

By Kathleen

I visited this facility

Brookdale Staunton was wonderful, clean, and attractive. The apartments were newly renovated and everything looked inviting and cozy. The staff I observed was friendly and warm. They had balance classes, cooking classes, painting, and crafts. Everything seemed to be fine. They had transportation as well.

August 30, 2018

By Fran

I visited this facility

We visited Brookdale Staunton. It was nice, the rooms were adequate, and they do not have a kitchen facility of any kind. They're assisted living. The dining area was very clean and nice. The director of sales was quite nice, but we didn't interact with a lot of staff members. They have a bus for activities, and they go to appointments. The location is gooda and more secluded. There were deer outside the windows, and they had bird feeders out.

August 24, 2017

By Anonymous

I am a friend or relative of a current/past resident

Overall, Brookdale Staunton is good, except that I had to remind the nursing staff on four different occasions to help my blind sister brush her teeth and wash her face after meals. The place is clean and looks nice. They did somewhat of an average job repainting my sister's walls. They left a couple of blemishes and they said they knew about it. Eventually they fixed it. The grounds for the most part are OK, but the lawn layout in front definitely needs to be kept up better. The place is right down the road from me. The pricing is a little steep and I'm not happy about it. I also think they're understaffed.

December 06, 2016

By Rhonda275874

I am a friend or relative of a current/past resident

We're very pleased with Brookdale, and the care was very good. There's a huge turnover of staff for whatever reason, but they seemed to be fairly consistent in their care, so we're alright.

February 22, 2016

By AC1

I visited this facility

I was very impressed with Brookdale Staunton. The facility looked very nice. If I need a facility, I would probably live here. The apartment I saw was a one-bedroom, and it was very nice.

January 09, 2016

By Cathy112335750

I visited this facility

Went on a rainy day. Would have liked to see more of the grounds. Very friendly and helpful staff.

August 21, 2015

By Maria108477450

I visited this facility

My husband is in Brookdale Staunton for about a month now. The scenery around it is beautiful. It has a nice location. The dining area is huge. They have bingo. I think they are understaffed.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

March 17, 2015

By Joe102073750

I visited this facility

It was an excellent facility, comfortable, modern, and clean. The staff were very courteous, helpful, and pleasant. I would highly recommend.

February 19, 2015

By Caring101216250

I visited this facility

We were happy with the rooms that they had and the activities that they had, but they did not have an opening at that time. The rooms were spacious, and several had really good views. They had very good food and a large variety on their menu, but the drawback there was having to go down the hall to the elevator to go to another floor. My mother is not that ambulatory, and I was just fearful that she would just end up in a wheelchair to be quicker.

February 11, 2015

By Caring102285750

I visited this facility

Brookdale was good. It seemed like everybody there was happy; they had some good things to say about it. The room that I looked at has a kitchenette and bathroom. I like the setup of the dining area; it was very nice, and the menu looked fine. I thought it was very clean and new looking, even though it wasn’t. They were painting some areas, and they explained that. I didn’t meet many staff, but the woman that took me around was very friendly and nice. They had a lot of activities planned.

December 22, 2014

By Elizabeth49

I visited this facility

It was a pretty place to be. It was well put together and well appointed. They were understaffed just like every other place. Somebody could die, and they wouldn't know it, but once they get to know the client, the staff will bend towards them. They'll be friendlier and more helpful. They call me right away if something happens. They have three meals a day, and when Brookdale took over, they actually gave them more than two choices of food for dinner, but they're still serving the same old stuff.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

June 15, 2014

By Joe36

I am/was a resident of this facility

It is better than where I was before, food wise. We have a choice of menu, like we have two entrees for the main dishes. The staff is great. The room is very nice. They have pretty much everything you want for activities. However, one negative thing I have to say is that there is not enough shopping. We get out every Monday to Wal-Mart, but it is not enough.

January 29, 2014

By Ken14

I visited this facility

My father is here. I looked it on the internet and did a bunch of research. Me and my son went to check it out and we both thought it was a nice facility. The room size is nice. Dad says the food has been pretty good. The staff seemed to be extremely nice and I think this is what really drove me to choosing this place for dad. They seemed to be nice and caring. They address the residents by their names and I feel like they are treated as people instead of patients. Their dining room is very nice. It's set up like a restaurant.

September 24, 2013

By Duane1

I visited this facility

I like the location and the way the place was laid out. I also like the way they treated us and the convenience that we can walk any place to get what we need and we don't need to have an automobile. The facility is also very clean.
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Memory Care Reviews for Brookdale Staunton

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Services and Amenities of Brookdale Staunton

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guest Parking


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes


  • Assisted Living Starting At: $4075/month
  • Memory Care Starting At: $3200/month
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    About Brookdale Staunton

    We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

    Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

    Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

    Amenities and Services
    • Daily assistance with bathing and dressing
    • Medication management
    • Dining assistance and special diets
    • Assistance with reminders and redirection
    • Escorts and assistance with walking
    • Emergency response call system
    • Housekeeping
    • Laundry and linen service

    *Rates subject to change at any time. Level of care not included.

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    Brookdale Staunton

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